Professional Documents
Culture Documents
CHAPTER 7 D
E
Manufacturing and Operations Plan P
A
R
It focused on concepts like operational efficiency, who are the suppliers and
T
M
making planned to sell to new customers. The key of the Hugot Milktea Café is to put E
N
something down and then start executing on it to keep changing and updating it as it T
Organization A
N
D
CEO
T
O
U
R
MANAGER I
S
M
M
A
STAFF STAFF STAFF STAFF N
A
G
E
M
E
Figure 2 N
T
PAMANTASAN NG LUNGSOD NG MARIKINA 2
D
E
P
A
R
FUNCTIONS AND ROLES OF ORGANIZATIONAL CHART IN HUGOT
T
M
MILKTEA CAFÉ: E
N
Chief Executive Officer (CEO) T
It is the one who essentially responsible for every decision that is made within O
F
the company, it plays a major role in the ultimate success or failure of the H
O
company. Chief Executive Officer is responsible for leading company through S
P
good economic times as well as bad ones, and for working with technological, I
T
A
financial and organizational management. It plays a big part in a company’s L
I
strategic planning no matter the size of the company but in a small business like T
Y
Hugot Milktea Café, a CEO’s main role is developing a business plan that clearly
A
identifies the company’s mission and goals and makes sure the company is N
D
service, especially during rush times, take orders from customers, assemble orders O
F
In a small business like Hugot Milktea Café, there often are few staff people T
O
with many duties. Because some people must wear “several hats”, it is important to U
R
clearly identify the duties and responsibilities of each of the “hats”. Below is a sample I
S
M
outline of some of the key personnel in this business. Because the focus this, varies
M
greatly, the number of key personnel and organizational structure can also vary A
N
substantially. A
G
E
Operations manager
M
E
This individual is the leader for the operation and has overall responsibility for the N
T
financial success of this business. The operations manager handles external relations
PAMANTASAN NG LUNGSOD NG MARIKINA 2
D
E
with lenders, community leaders and vendors. Frequently, this individual also is in P
A
R
charge of either production or marketing for this company.
T
M
Quality control, safety, environmental manager E
N
This is a key function in any industry like Hugot Milktea Cafe and, in particular, T
one that deals in food products. In a small business like this, one person generally will O
F
be responsible for handling and monitoring air and water quality, product quality, H
O
training of employees in each of these areas and filing all necessary monthly, S
P
quarterly and yearly reports. I
T
A
Accountant, bookkeeper, controller L
I
This is another key function. The individual filling this role has the responsibility T
Y
for monthly income statements and balance sheets, collection of receivables, payroll
A
N
and managing the cash. The key aspect here is managing the cash that is earned by
D
this business. T
O
Management Compensation and Ownership U
R
I
Operations Manager
S
M
An Operations Manager earns an average salary of PHP 688,642 per year.
M
Most people move on to other jobs if they have more than 20 years' experience in A
N
this field. Skills that are associated with high pay for this job are Project A
G
E
Management and People Management. Experience has a moderate effect on M
E
income for this job. N
T
PAMANTASAN NG LUNGSOD NG MARIKINA 2
D
E
A Quality Assurance Manager P
A
R
A Quality Assurance Manager earns an average salary of PHP 597,396 per year. T
M
Experience strongly influences pay for this job. People in this job generally don't E
N
have more than 20 years' experience. T
O
Accountant, bookkeeper, controller
F
The average salary for a Financial Controller is PHP 1,222,385 per year. H
O
Experience strongly influences pay for this job. The skills that increase pay for S
P
this job the most are SAP SAP Financial Accounting and Controlling (SAP I
T
A
FICO), Compliance (Financial), SAP Financial Accounting and Controlling (SAP L
I
FICO), Financial Compliance, and Financial Analysis. T
Y
Employment
A
N
Key contracts for small and growing businesses like Hugot Milktea Café
D
needs a contract to be well thought out and well drafted and can be crucial to the T
O
success of a business. And one of the best ways to protect the business from legal U
R
liability and misunderstanding with an employee is to have an employment offer I
S
M
letter issued and sent to the prospective employee. The employee should then be
M
required to sign it, evidencing the scope of the employment relationship between the A
N
parties. A good employment offer letter covers the following points: The particular A
G
E
job offer, the responsibilities of the job, the salary and the benefits, and the letter
M
E
constitutes the entire agreement of the parties, and can only be amended in the future N
T
in writing, signed by the employer and the employee.
PAMANTASAN NG LUNGSOD NG MARIKINA 2
D
E
Supporting Professional Advisors and Services P
A
R
Different types of advisers are available to help with financial, legal and other
T
M
business needs. Professional advisers are bound by certain laws and registration E
N
requirements. But we just chose two of them. And these are the following: T
Business mentors O
F
Good business bankers will have a thorough understanding of the business needs T
O
and can provide advice about: solutions for making and receiving payments, U
R
managing cash flow, payroll systems, finance and loan options, online banking I
S
M
services, business credit cards and investment strategies.
M
As well as offering advice on a range of banking products, banker should also A
N
have broad business and financial knowledge. They should know what it takes for a A
G
E
business to succeed in a particular industry like Hugot Milktea cafe business.
M
E
N
T