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Please be sure to back up the data on your iPhone — either on your computer or
Learn how to back up your iPhone.
To service your iOS device, Find My iPhone will need to be temporarily turned off.
Find My iPhone, you must know your Apple ID and Password.*
https://getsupport.apple.com/ 1/2
6/2/2018 Apple - Support - Confirmation
* If you are unable to turn off Find My iPhone, Apple cannot provide support servic
in force to prevent unauthorized persons from servicing your device without your
don't remember your Apple ID and Password, please go to iForgot.
Many issues can be resolved by updating the software on your iPhone. If you’re on
can update over Wi-Fi or by connecting to iTunes on your Mac or PC. Learn how to
iPhone.
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Get help with hardware features on your iPhone, iPad, and iPod touch
Use the links below if you have issues with the speakers, microphones, but
cellular connectivity, or other physical aspects of your device.
Product Topic
iPhone Battery replacement
United States
Support
More ways to shop: Visit an Apple Store, call 1-800-MY-APPLE, or find a reseller.
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