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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.

NAME:______________________________________________
Printer & Scanner FRUs

DIAG

PS FRUs

OP

Tools or Resources:

 Lexmark X74x printer


 Lexmark C73x/X73x/C74x/X74x Color Product Study Guide
 Lexmark X74x Service Manual
 Lexmark X74x User’s Guide
 #2 Phillips screwdriver
 Loupe (or 5-10x Magnifying glass)
 Needle-nose pliers
 Springhook

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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.0

Objective:
Given a working Lexmark X74x printer, X74x Service Manual, X74x User’s Guide,
C73x/X73x/C74x/X74x Color Product Study Guide and tools, be able to:

 Locate, remove and re-install the specified printer and scanner components and parts,
 Perform the Scanner Manual Registration procedure,
 Perform the adjustments required after a Printhead replacement:
- Skew,
- Registration (Black Plane),
- Alignment* (Color Planes),
 Perform the adjustment required after a Transfer Module replacement:
- Color Alignment*.

Criteria: The printer and scanner must function within specification after the exercise, no
unnecessary parts are removed during the procedure, no parts are broken, all parts are re-
installed correctly and all screws are replaced in their correct locations; all special procedures
are properly performed. Once the module is completed, the printer is able to print the Menu
Settings Page and the scanner is able to scan/copy successfully.

* The Alignment and Color Alignment are two completely different alignment procedures.

Skill Check:
Using the X74x Service Manual, X74x User’s Guide and Lexmark C73x/X73x/C74x/X74x Color
Product Study Guide, do the following:

 Locate, remove and re-install the specified printer and scanner components and parts,
 Perform the Scanner Manual Registration procedure,
 Perform the adjustments required after a Printhead replacement:
- Skew,
- Registration (Black Plane),
- Alignment (Color Planes),
 Perform the adjustment required after an ITU replacement:
- Color Alignment,
 Print the Menu Settings page to verify the printer works correctly,
 Scan and Copy the Menu Settings page from the Flatbed and ADF to verify the Scanner
Unit works correctly.

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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.0

Relevance:
Knowing the location of the repair parts and how to remove and install them are necessary for
any technician. In addition, some parts or removals require special procedures or adjustments
once the repair is complete. These adjustments are important for the printer to function as it was
intended. If these adjustments are not performed properly or forgotten, the printer may not
function or exhibit problems.

What to Learn:
As you complete this module, familiarize yourself with the particular parts, procedures and
adjustments of this printer.

Top 10 Tricks of the Trade

Following the guidelines below will help separate the competent from the inept; it makes
no difference whether you are a rookie just learning the ropes or a seasoned veteran with
many years of experience.

 Read the instructions – this seems like a simple thing, and it is; but a number of
technicians prefer to skip the directions and do it their “own way”. Unfortunately, most of
those end up having to do things over – or worse yet, having to fix the mess they created.
Do yourself a favor and ALWAYS read the instructions.
 Verify the symptoms – too many technicians are screwdriver happy and immediately
start taking parts off a printer and disassembling things. Whoa! Granted, this is the fun
part of the job, but take a few minutes to examine the printer, operate it and make sure
you know what the problem is before you pick up that screwdriver. Look for the obvious.
 User error – nearly 30% of all equipment failures are the result of user error. Keep this
in mind before replacing parts.
 Try quick fixes – if you know a particular problem may be resolved by a simple
procedure, try it. If it fixes the problem, great! If not, then at least you have narrowed
down the source of the problem.
 Restore Factory Defaults – if you can access the menus, print the Menu Settings Pages
and then restore the factory defaults. This quick procedure will solve a number of
strange and unusual issues.
 Use common sense – if the parts you have in hand don’t match the problem you
observe, then question it. Hasty technicians will go ahead and put the wrong part in the
printer.
 Check, check, and check again – the most common cause of errors after service is
performed is due to servicer error. Save yourself time (and embarrassment) of having to
disassemble the equipment again and check these common problem areas:
- Parts installed incorrectly – circuit boards not flush with their mounting,
clutches not anchored, insulation sheets not installed, etc.
- Wires crimped – this may or may not cause immediate failure, but it is almost
guaranteed to cause a failure sometime down the road. Make sure you route
wires correctly through the printer and double check that none are pinched
behind boards or sitting against motors or other moving parts.

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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.0

- Screws missing/misplaced – this may or may not cause a failure, but no


customer will be pleased finding a floor full of screws after you leave for the day.
Even if that High Volt board has 30 screws in it, the two that you left out may be
important to ground the board. Put the screws in a special place so you know
where they are supposed to go and double check that all screws are installed
correctly. Just because it looks like screw hole, doesn’t always mean a screw is
supposed to go there. The service manual will help you determine how many
screws the part should have and where they are supposed to go.
- Wires and connections – this is the most common of all the service related
problems. Connections can be swapped with another or connected upside down
while others may end up hidden behind a board and simply not get connected –
some of the most forgotten connections are the ground wires that screw into the
frame. It’s important to take a few extra minutes and verify the connections.
- Stripped screw holes – this may or may not cause a failure depending on
where the problem is located. It can, however, be a big problem if an external
cover won’t fit properly because you can’t anchor it in place. Use the service
manual to guide you as to which screws go where.
i. Some are machine screws (metal screws) that are designed to mount in
metal; some are plastic screws that are designed to mount in plastic.
You are guaranteed to strip out a screw hole if you put a metal screw in
a plastic hole.
ii. Don’t over tighten the screws! This is especially important when
screwing into plastic or circuit boards. Tighten until snug and then
leave it alone. Don’t use an electric screwdriver on plastic or circuit
boards – too much torque may be applied and ruin the mounting or
crack the board.
 Test the equipment – hasty technicians will install parts, reassemble the printer or
scanner and leave without ever testing the machine. Always test the machine by printing
the Menu Setting Pages and Print Quality pages to verify the printer works properly. Try
scanning and copying from the scanner unit. It is also a good idea to have the customer
operate the equipment to make sure they are satisfied with the repair.
 Clean up your mess – this won’t cause a failure, but it certainly will make you look bad
in front of a customer. When you are done with repairs, spend a few minutes cleaning up
the paper, dust, toner and other debris around the work area. Even if you are not done
and have to leave for the day, clean up your area and tack the covers on the machine so
the customer doesn’t see the printer hanging apart by the wires.
 ESD (electrostatic discharge) – when you handle circuit boards, always ground yourself
with the frame or wear a protective wrist strap. This procedure is not for your protection,
but to protect the printer’s components from you. When static electricity builds up and
discharges on a circuit board, it can cause a catastrophic failure (dead board) or cause
degradation of the circuit pathways and result in a future failure. In case you are not
familiar with static electricity, it is the shock you receive when touching metal after
scooting your feet on carpet.

Read each Service Manual removal procedure carefully before attempting to remove or
install a part. Take note as to which board connectors do not have a cable connected. In
addition, route the cables correctly or they may not reach their connections, or covers
may not fit properly.

Once you feel comfortable, continue to the Skill Check on page 5.

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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.0

Skill Check: Removals


Before proceeding with the FRU removals, read the information below:

Icons:

 High degree of technical difficulty in removing/replacing the part.

 Complex/lengthy instructions.

 Special procedures required before, during or after part installation.

 Increased likelihood of servicer error resulting in additional problems, malfunction of


the machine or damage.

Warnings:

1
Scanner MDC Card and System Board – these two components mirror the
critical NVRAM settings for the X74x printer. Please see the section called Mirrored NVRAM
in the C73x/X73x Color Product Study Guide for more information. In addition, if you have
not already done so, complete the online course Mirrored NVRAM from Lexmark’s online
learning site. Be aware that the NVRAM components differ between the single function
(C73x/C74x) and the Multifunction (X73x/X74x) products.

2
ADF Unit, Flatbed and Scanner MDC Board – the Scanner Unit must be
manually registered with the Scanner Manual Registration procedure whenever the ADF
unit, Flatbed unit, or MDC Board is replaced.

3
Transfer Module – when a new Transfer Module is installed, a Color Alignment
Procedure must be performed through the Configuration Menu. This is a course alignment
and is not the same as the Alignment procedure that is performed when adjusting the
printhead.

4
Printhead – when the printhead is replaced, always perform the
Skew, Registration (black planes) and Alignment (color planes) procedures.

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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.0

Removals

Put a check mark beside each part as you remove and install it. Once you complete the
removals section, proceed to the next Skill Check for this module.

Removal Install Part


Toner Cartridges (see the User’s Guide for removal instructions)

Photoconductors (see the User’s Guide for removal instructions)


Warning: do not expose the photoconductors to prolong periods of light.

Transfer Module 3

Fuser

Waste Toner assembly


Rear Frame Cover
Paper Pick Mechanism assembly
Rear Cover
Right Cover
Left Cover

Scanner MDC Card 1, 2

System Board 1

System Board Support Shield

Printhead 4

LVPS

Electrophotographic (EP) Drive

HVPS
Top Access Cover assembly

Top Cover Camshaft assembly

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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.0

Removals Continued

Removal Install Part


ADF Pick Roller assembly
ADF Front Cover
Input Tray (on the scanner)
ADF Motor Side Cover

ADF Motor Gear Train

Scanner Rear Cover

ADF Removal (entire) 2

Flatbed Scanner Removal 2

Top Cover assembly

Color on Demand (COD) assembly

Scanner Front Cover


Scanner Right Cover
Scanner Left Cover
Flatbed with Glass Cover
Flatbed CCD Lamp assembly

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Lexmark C73x/X73x/C74x/X74x Printer & Scanner FRUs C74-X74 Rev 1.0

Skill Check: Tests/Adjustments


Complete the special adjustments or tests required for each part in the table below. Once this is
complete, you will test the printer and scanner unit to ensure it functions as designed.

All instructions for these adjustments or tests are found in the X73x Service Manual.

Part Adjustment/Test Used when:

ADF, Flatbed or The ADF, Flatbed or Scanner MDC Card is


Scanner Manual Registration
Scanner MDC replaced.
Printhead Alignment:
 Skew
Printhead The Printhead is replaced or removed.
 Registration (Black Plane)
 Alignment (Color Planes)
The Transfer Module is removed or
Transfer Module Color Alignment
replaced.

 Print the Menu Settings page to verify the printer works correctly,
 Scan and Copy the Menu Settings page from the Flatbed and ADF to verify the Scanner
Unit works correctly.

Skill Check: Pass / More Practice

Course Mgr: ________________

Date: _______________

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