Professional Documents
Culture Documents
INNOVATION AT
Apple
Authors:
Stefan Thomke
Professor of Business Administration
Harvard Business School
Barbara Feinberg
Independent Researcher
Summary and presentation by
Li Wei
Technology commercialization manager
Exploit Technologies Pte Ltd (ETPL)
Agency for Science, Technology and Research (A*STAR, Singapore)
Technology Market
Possibility Viability
DESIGN THINKING
Smallest of details are scrutinized
The design team
kept going deep
until they found the key
underlying principle of a
problem, then built on it
Design is not just what it
looks like and feels like.
Design is how it works
THAT
Simplicity
is the ultimate sophistication
#2 strategy And
execution
“
You can see a lot by
just observing
Yogi Berra
Major League Baseball Player and Manager
Photograph by
Bernard Hoffman
1976 Apple Founded
1978 First personal computer: Apple II
1981 IBM entered with its PC that can be “cloned”
1985 Apple market share kept declining, The board AXED Jobs
1997
The technology development
process became more traditional
and resembled approaches found
at other companies
“
Process makes you more
efficient. But innovation comes
from people... calling each other
at 10:30 at night with a new
idea … it comes from saying no
to 1,000 things to make sure we
don’t get on the wrong track or
try to do too much…
Steve Jobs
1997
Steve Jobs
returned to Apple
Eliminating Shutting
Stop facilities and
70% of new moving abroad
licensing projects Sophisticated
program marketing
Kept product
Product development
line from Compete Secret
15 to 3
Website for Inventory from
direct sales months to a
few days
Excellence
in Execution
Platform
Strategy Design the initial product as a platform:
with an architecture that will
accommodate the development and
production of the derivative products
Iterative
Customer Working intimately with
manufacturers and being
Involvement completely attuned to customers
Steve Jobs
-- When everyone was moving online
Decision to move into retail and created with
the same painstaking focus on details
Develop and integrate
its own hardware and software,
and keep product launches secret
-- against conventional wisdom of
”open platform, collaboration,
community design, transparency”
Constant learning, adaptation and evolution