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1 Introduction
The implementation of the multi-company application comprises the following steps:
- activation of the application on all the nodes,
- system reboot to take the modification into account,
- creation of the entities,
- creation of the users,
- allocation of the inter-company call right,
- creation of the attendants.
Note:
Before any management operations are performed, the centrex reserved areas and the area used
for the company call must be defined in the numbering plan.
2 Service activation
The service must be activated on each of the nodes in the system.
Object name: System > Other System Param. > Spec. Customer Features Parameters
Attributes:
Centrex Version : select True.
The system must be rebooted for the new parameter value to be taken into account.
The specific attributes and objects become accessible as soon as this operation is performed.
3 Creating a company
A company corresponds to an entity. The modifications made to an entity are broadcast across
the whole network, except for entity 0 which is therefore not used for a company.
In order to simplify the management, the company call number of entity xy is 8xy (if 8 is the
company call area selected).
Object name: Entities
Attributes:
Company Call Number : enter the company call number. This number
must be compatible with the existing prefix plan
or the creation of the entity will be rejected.
Centralized Centrex Serv. : select True or False as to whether the company
is a common company.
Note 1:
These two attributes may only be modified when the entity is created.
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Note 2:
An entity cannot be deleted if user sets, attendant sets, hunt groups and trunk groups are allocated to it.
Note:
This object may not be modified or deleted manually.
6 Reserved areas
The reserved areas are declared in the prefix plan.
Object name: Prefix Plan
Attributes:
Number : enter a number reserved for the short local
numbering.
Prefix Meaning : select Centrex Reserved Area.
7 Users
The number managed in the user subscription takes the form:
MANAGED NUMBER = COMPANY CALL NUMBER + SHORT NUMBER
The syntax is checked when a user is created to verify that the first digits in the user's directory
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Note:
When the multi-company application is validated, the Entity Number attribute may no longer be modified
after the user is created.
9 Attendant set
Object name: Attendant > Attendant Sets
Attributes:
Entity Number : enter the number of the attendant entity.
Inter-Company Calling Right : - True: the attendant may redistribute the calls
to the other companies,
- False: the attendant may only call his or her
own company.
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Note:
the music on hold must be physically present on each node.
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On a network where the companies are multisite, this type of management must only be
carried out on the node where the trunk group is located.
For more information, refer to the "Database management" folder.
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