Professional Documents
Culture Documents
Table of Contents
Preface
Table of Contents
List of Legal Documents
List of Abbreviations
Chapter 2 Current Regulations of Supervision and Inspection in Viet Nam ........................................ 2-1
2.1 Introduction .............................................................................................................................. 2-1
2.2 Regulations ............................................................................................................................... 2-1
2.2.1 Construction Law ............................................................................................................. 2-1
2.2.2 Decree 46.......................................................................................................................... 2-3
2.2.3 Circular 26 ...................................................................................................................... 2-12
2.3 Flow of Supervision and Inspection in Viet Nam................................................................... 2-16
2.4 Features of Supervision and Inspection in Viet Nam ............................................................. 2-20
Chapter 4 Important Notes and Improvements for Supervision and Inspection .................................. 4-1
4.1 Introduction .............................................................................................................................. 4-1
4.2 Important Notes and Improvements for POs / PMUs............................................................... 4-3
4.2.1 Survey and Design Stage .................................................................................................. 4-3
(1) Survey Works ............................................................................................................... 4-3
(2) Design Works ............................................................................................................... 4-3
4.2.2 Construction Stage............................................................................................................ 4-4
(3) Selection and Contract of Supervision Consultant ....................................................... 4-4
(4) Selection and Contract of Construction Contractor ...................................................... 4-4
(5) Languages for Documents and Implementation ........................................................... 4-4
(6) Report to SAs for Inspections of Acceptances during Construction Implementation
and at Completion ........................................................................................................ 4-5
(7) Plan on Quality Management ....................................................................................... 4-5
(8) Quality Management .................................................................................................... 4-6
(9) Progress Management .................................................................................................. 4-7
(10) Safety and Environmental Protection Management ..................................................... 4-7
(11) Defects and Remedies .................................................................................................. 4-7
(12) Design Adjustment ....................................................................................................... 4-8
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Guideline for Quality Supervision and Inspection
Appendix III Recommendations for Management of Construction Quality and Maintenance of Houses
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Guideline for Quality Supervision and Inspection
List of Abbreviations
(first usage in each Chapter is full words + abbreviation, then abbreviation only )
Abbreviation Full words
CCQSP or the Project for Capacity Enhancement in Cost Estimation, Contract Management,
CCQS Project Quality and Safety in Construction Investment Projects
C/P or C/Ps Counterpart or Counterparts
DM Decision Maker
EIA Environmental Impact Assessment
EPC Engineering, Procurement and Construction
FIDIC The International Federation of Consulting Engineers
Guideline on Contract Management and Contract Alteration for Construction
GLCM
Contractor Works
GLQI Guideline for Quality Supervision and Inspection
GLSEI Guideline for Safety and Environmental Inspection
GOV The Government of the Socialist Republic of Viet Nam
JICA Japan International Cooperation Agency
MOARD Ministry of Agriculture and Rural Development
MOC Ministry of Construction
MOIT Ministry of Industry and Trade
MOLISA Ministry of Labor, Invalids and Social Affairs
MONRE Ministry of Natural Resources and Environment
MOT Ministry of Transport
PMC Project Management Consultant
PMU Project Management Unit
PO Project Owner
PPC Provincial People Committee
PPP Public-Private Partnerships
PSSCOC Public Sector Standard Conditions of Contract in Singapore
SA State Authority
SACQI State Authority of Construction Quality Inspection
SO Superintending Officer (Singapore)
SVC Supervision Consultant
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No Answers
Lack of consciousness and awareness among all personnel involved in the construction
3
project is the main issue.
Capability of the personnel who manage the quality control of the construction works seems
4
insufficient.
Overall quality mindset is low especially among personnel working in a company in which
5
most clients of their projects are Vietnamese companies.
For the infrastructure in the pubic work projects, the awareness of personnel relating the
6
quality of project is inadequate.
Quality control presents increasingly important concerns for project management. Defects in
constructed facilities may result in very large costs. Even with minor defects, re-construction
shall be required and facility operations impaired. Increased costs and delays are the result. In
7
the worst case, defects may cause personal injuries or fatalities. Accidents during the
construction process shall similarly result in personal injuries and large costs. Indirect costs of
insurance, inspection and regulation are increasing rapidly due to these increased direct costs.
With the attention to conformance as the measure of quality during the construction process,
the specification of quality requirements in the design and contract documentation becomes
8
extremely important. Quality requirements should be clear and verifiable, so that all parties in
the project can understand the requirements for conformance.
Quality of some construction project has been degraded after some year from taking-over. It
9
means quality management work was not good enough during construction period.
10 The importance of quality management has not been acknowledged yet in Viet Nam.
Quality management methods do not differ much between domestic projects and other
international projects. But, some of quality control tests are found simplified and
11
irresponsible here and there by local style interpretation. It was doubtful whether the test
was being conducted really in some of the materials tests in public institution.
Question: Do you think there are gaps between Vietnamese quality management standards and
international standards? If there are gaps and differences, please specify.
There isn’t a big gap between Vietnam’s quality management standards and international
1 standards. The main issue here is the implementation method and compliance (to the
standards) by relevant stakeholders.
It is understood that Vietnam standard may be established based on several international
2 standard with adjusting conditions in Viet Nam. Therefore there may not be large difference
between them.
Generally Vietnamese standards require less than international standards, for example, sand
in concrete. One reason is that it is difficult to achieve international standard with locally
3
available resources, so it is not just to raise up only standards, but capacity has to be raised
up as well to achieve higher standards.
ISO 9000 family addresses various aspects of quality management and contains best known
standards. The standards provide guidance and tools for companies and organizations who
4
intend to ensure that their products and services consistently meet customer’s requirements,
and that quality is consistently improved.
The standard is based on a number of quality management principles including customer
focus, the motivation and implication of top management, the process approach and continual
5
improvement. Using ISO 9000 helps ensure that customers get consistent, good quality
products.
There are some gaps and differences between Vietnam’s quality management standards and
6 international standards. Some TCVN does not mention clearly or does not have technical
requirement for each work item or each construction work for quality management.
Quality checks at each stage of the work are advanced while the scope of responsibility
between the consultant and the contractor remains vague. Verbal instructions that do not
7
entail responsibility are often given by the consultant. On the other hand, there is a lack of
cognizance of quality management obligations on the part of the contractor too.
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No Answers
Question: Do you have any ideas to improve quality management in Viet Nam? If you have,
please specify.
Both management authorities and contractors should focus on the strict compliance to
proper process, standards and codes. Additionally, it is important to improve
1
self-responsibilities by the contractors as well as to apply regime of awards or sanctions
when necessary.
Only well knowledge and experienced engineer on specific technology should be assigned
2
as the supervisor and inspector who will manage the quality check.
Copying quality management is easy, but implementation is difficult unless they fully
3
understand the reason for the necessity to achieve higher standards.
4 It is needed to follow first foreign standards and update according to Vietnamese application.
To improve the quality management standards, it is considered that quality depends on the
5 contractor’s policy or education and strictly quality check by POs/PMUs and SAs. Each
party must study and acknowledge the importance of quality.
It is important that quality management standards are made clear prior to proceeding with
6
the work to rigorously manage subcontractors from the beginning in terms of quality.
Question: There are many issues in current quality management expenses in Viet Nam. To
improve these issues, do you have any ideas? Please specify.
If POs/PMUs and SVCs perform their responsibilities and roles well, the quality of
construction works will be enhanced. And in order to realize this idea, it is necessary to
1
consider the cost for supervision. The cost for supervision and the calculation of supervision
cost based on percentage as current practice is backward and not suitable.
In order to ensure quality management, it is necessary to follow proper processes and fully
equip with essential equipment in order to monitor construction process and control quality.
It is also necessary to arrange sufficient budget for personnel working on quality control to
2
ensure their hardworking. Further, in order to improve the role as well as the compliance
with regulations on quality management by relevant stakeholders, the expense for quality
management must be calculated accurately and adequately.
It is needed to rise up manufacturer’s and supplier’s levels of quality control. It will lead to
3
improve costs.
In order to improve the quality, independent inspector from abroad can be dispatched to Viet
4
Nam domestic project for studying.
5 Clients have to understand higher quality comes with additional costs.
Quality management expenses have to be sufficiently allocated. Stakeholders need clarify
6
these expenses to control quality of construction better.
It is known that some cases that the work carried out by local contractor passed quality
7 checks despite it did not meet the specified quality requirements, and caused problems or
troubles thereafter.
Question: Please specify any problems in quality management that you have experienced.
Expenses for quality management for projects funded with state budget are not appropriate
and needs to be improved. Additionally, it is necessary to raise awareness and improve
1
self-responsibility of each group and individuals who participate in quality management
process.
Some of inspectors or quality managers of the client do not know what subject is treated as
2
the high priority from the view point of technical issue.
Level of quality standards is very low. It is assumed less education regarding quality.
3 Sometimes management and/or clients have priority in low costs than quality, so the
contractor does not take care of quality.
Finishing works aren’t carried out in good manner or not in compliance with technical
4
requirements.
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No Answers
Due to the market nature of construction industry, main contractor shall have good quality
management standards to the customer needs, as well as sub-contractors shall perform the
same. The implementation of main contractor’s standard construction management plan
5 shall be delivered to all sub-contractors through site organization effectively, to achieve in a
short time with minimum training. Effectiveness and continuous enhancement of good
quality management process for different sub-contractors and different project will be
solution.
There is no penalty for insufficient quality, and strictly penalty should be applied and
6
inspected by an independent authority.
Motivation for securing quality by establishing system that the contractor who gave rise to
7
quality troubles is eliminated from tendering within certain period of time.
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2.1 Introduction
Regulations in regard to supervision and inspection in construction works are stipulated in
Construction Law No. 50 / 2014 / QH13 published on June 18, 2014 (hereinafter referred to as
Construction Law), Decree No. 46 / 2015 / ND-CP Quality Control and Maintenance of
Construction Works published on May 12, 2015 (hereinafter referred to as Decree 46) and
Circular 26 / 2016 / TT-BXD Guiding Some Contents on Quality Management and Maintenance
of Construction Works published on October 26, 2016 (hereinafter referred to as Circular 26).
The related parts from those regulations are summarized and reviewed in Section 2.2, in which
review comments are written in italic in the box, where required.
Following Section 2.2, the flow of supervision and inspection with roles of stakeholders in
construction works in Viet Nam is shown in the table of Section 2.3.
Features in supervision and inspection in Viet Nam are compiled in Section 2.4 and ideas for
improvement are stipulated in each section of Chapter 4, by referring the studies on supervision
and inspection in the developed countries in Chapter 3.
2.2 Regulations
2.2.1 Construction Law
Construction law has ten chapters and provides five sections in Chapter VI Construction,
consisting of Section 1 (preparation for Construction (Article 107 to 110), Section 2 Construction
(Execution) (Article 111 to 119), Section 3 Construction Supervision, Acceptance and Handover
of Construction Facilities (Article 120 to 124), Section 4 Insurance and Maintenance of
Construction Facilities (Article 125 to 127) and Section 5 Construction of Special Works (Article
128 to 131). Some articles related to supervision and inspection are taken as important
hereinafter.
[Section 2 Construction (Execution) (Article 111 to 119)]
Article 111 (Requirements for Construction) stipulates that supervision, inspection and
acceptance of construction works shall be performed as requirements (Clause 5).
Article 112 (Rights and Obligations of Project Owners (PO) in Construction) stipulates PO roles
as follows in regard to quality management.
PO shall organize supervision and management of quality in construction in accordance with
the models of project management and contracts (Clause 2 c)).
PO shall organize acceptances for construction works (Clause 2 dd)).
Article 113 (Rights and Obligations of Construction Contractor in Construction) stipulates the
contractor roles as follows in regard to quality management.
The contractor shall conduct construction in accordance with design, standards and technical
codes to ensure quality (Clause 2 c)).
The contractor shall have quality management system and set up quality management dossiers
for construction works (Clause 2 d)).
The contractor shall take accountability for quality and origin of materials, equipment and
products (Clause 2 e)).
The contractor shall prepare as-built drawings and take part in acceptance of the works (Clause
2 h)).
The contractor shall perform warranty (Clause 2 i)).
The contractor shall take accountability for quality in accordance with design (Clause 2 l)).
Article 114 (Rights and Obligations of Design Consultants in Construction) stipulates the design
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3).
The facilities of national importance, large scale and complicated techniques, with great impact
on public safety and environment, financed with public fund shall be subject to the inspection
of acceptance during the construction process and at the completion by National Acceptance
Council and facilities other than the above shall be by the specialized agencies (Clause 4).
State authority shall stipulate in details the quality management and acceptance as well as the
handling of incidents (Clause 5).
Article 124 (Handover of Facilities) defines the handover process as follows.
POs are responsible for taking over the construction works and facilities (Clause 2).
In case POs and facility managers are different, POs are responsible for handing over the
construction works and facilities to the facility owner / manager (Clause 2).
When handing over, the contractors shall hand over as-built drawings, operation instruction
procedures and maintenance procedures, and lists of spare equipment and materials (Clause 3).
Generally operation instruction procedures and maintenance procedures of mechanical and
electrical facilities and equipment are provided by the M & E contractors. Those for general
infrastructure, such as road and highway may be compiled by the designers or POs / facility
owners.
[Section 4 Insurance and Maintenance of Construction Facilities (Article 125 to 130)]
Article 126 (Maintenance of Construction Facilities) stipulates maintenance of construction
facilities as follows.
Maintenance procedure shall be prepared and approved by PO before putting them into use
(Clause 1).
Facility owner or managers are responsible for performing the maintenance on facilities in
accordance with the approved maintenance procedure (Clause 2 and 3)
[Section 5 Construction of Special Construction Works (Article 128 to 131)]
Article 128 (Special Construction Works) stipulates three kinds of special construction works as
follows.
Works of national secrets (details in Article 129)
Works of urgent orders for the purpose of timely response to urgent requirements (details in
Article 130)
Temporary works to be constructed in the course of main construction works (details in Article
131)
2.2.2 Decree 46
Decree 46 on Quality Control and Maintenance of Construction Works has eight chapters,
consisting of Chapter I (General Provisions (Article 1 to 10), Chapter II Quality Control in
Construction Survey (Article 11 to 16), Chapter III Quality Control in Construction Engineering
Plan (Article 17 to 22), Chapter IV Quality Control in Construction Process (Article 23 to 36),
Chapter V Maintenance of Construction Works (Article 37 to 45), Chapter VI Incidents in
Construction Works (Article 46 to 50), Chapter VII State Management on the Quality Control of
Construction Works (Article 51 to 55) and Chapter VIII Implementation (Article 56 to 57) with
two appendixes. Some articles related to supervision and inspection are taken as important
hereinafter.
[Chapter I General Provision (Article 1 to 10)]
Article 4 (General Principles in Construction Work Quality Control) stipulates as follows.
Any contractor involving the construction shall satisfy the requirements for capacity according
to the regulations and shall have measures for self-management of quality of the allocated
building tasks. The principal or general contractor is responsible for managing the quality of
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- The documents including as-built drawings shall be examined and certified (m)).
- Control experiments and quality assessment shall be organized (n), refer Article 29).
- Acceptance tests and acceptance for stages and completion shall be conducted (o)).
- Documents on completion shall be organized to set up (p)).
Though tasks of members in quality control of PO and supervising consultants shall be notified
in accordance with Clause 1 item a), the contract between PO/PMU and the contractor in case
study project does not have stipulation of the role of the supervising consultants (SVC) and
demarcation between PO/PMU and SVC.
PO may conduct supervision themselves or hire SVC to carry out supervision for one or some
part or whole of the contents in Clause 1 (Clause 2).
In engineering, procurement and construction (EPC) or turnkey contract, the contractors are
responsible for supervision of their works and the works undertaken by their subcontractors, and
POs are responsible for inspection of the supervision of the contractors and have power to
appoint their representatives for the supervision involvement (Clause 3).
Staff for supervision shall have construction supervising practice certificate (Clause 4).
Organization for supervision shall not be the construction contractor or the organization
manufacturing, producing and supplying materials (a)). Organization for supervision shall not
carry out quality assessment the works they supervise (b)). Organizations manufacturing,
producing and supplying materials shall not carry out the quality assessment on the materials
they manufacture, produce and supply (c)) (Clause 5).
Article 27 (Acceptance for Building Tasks) stipulates as follows.
According to the construction order, the acceptance result shall be written in the acceptance
report and certified for one or multiple building tasks. Participants involved in the acceptance
are supervisor and staff in charge of construction technique in the contractor. The bases for
acceptance are the approved shop drawing documents and technical specifications, the
technical standards and regulations that are applied, the result of experiments and testing that
are conducted during the construction process.(Clause 1 & 2).
Supervisor shall conduct acceptance process and grant acceptance within 24 hours from notice
of the contractor or reject with explanation (Clause 3).
Article 28 (Designer's Supervision by the Engineering Contractor in the Construction Process)
stipulates the details of designer supervision in Clause 2 as follows.
Designer shall provide guidance on construction engineering documents (a)).
Designer shall review the engineering plan during the construction process and adjust it at the
request of PO (b)).
Designer shall suggest measures to PO when discovering construction is unconformable (c)).
Designer shall participate in work acceptance at the request of PO and send written notice to
PO when discovering unsatisfactory works (d)).
Article 29 (Control Experiments, Quality Assessment and Experiments on Bearing Capacity of
the Structural Components during the Construction Process) stipulates the details as follows.
Control experiment shall be conducted (a) when the contract prescribes and or technical
instructions of important national works, large-sized works with complicated technical
requirements and works that exert great impacts on public safety and environment are provided,
(b) quality of materials and construction are unconformable and (c) authority requests (Clause
1).
Quality assessment and experiments on bearing capacity shall be conducted (a) when contract
and technical instructions prescribe, (b) work or works are likely unsatisfactory, (c) state
agency requests in Public-Private Partnerships (PPP), (d) assessment / experiment is agreed
among agencies for inspection of incident causes in case incident occurred and (e) state
acceptance council or authority requests (Clause 2).
Article 29 is crucial in term of quality assurance.
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Article 30 (Acceptance for the Construction Stages during construction implementation or the
Construction Parts) stipulates the details as follows.
PO and the contractor may negotiate at which stage acceptance and inspection during
construction implementation shall be conducted and it be conducted at package completion
(Clause 1).
PO and the contractor shall negotiate the time of acceptance, procedure, contents of acceptance
and participants (Clause 2).
Instead of the negotiation between PO and the contractor in regard to time, procedure and
contents for stage acceptance during construction implementation, these shall be spelt out in
the tender documents, so that both parties are able to allow and recognize the stage acceptance
details before tender submission.
Article 31 (Acceptance for the Completion of Works/Work Items for Use) stipulates the details as
follows.
PO shall conduct acceptance for completion (Clause 1).
Conditions for granting acceptance at completion are (a) all building tasks are finished and
granted acceptance, and results of experiments and testing conform to the technical
requirements specified in design, (b) no unresolved major issues in quality are found that
threaten the operation safety of facilities,, (c) acceptance of fire safety from fire department,
certificate for environmental protection from the environmental impact assessment (EIA)
report and other approvals from competent agency are gained (Clause 2).
PO may provide conditional acceptance to bring into operation if there are unsolved issues not
threatening the bearing capacity, life cycle and functions and shall specify those shortcomings
in the acceptance report. When the shortcomings are remedied, PO shall conduct check and
acceptance for completion (Clause 3).
Conditions for the works into operation are (a) the works are accepted according to the
regulations and (b) competent agency specified in Clause 2 of Article 32 conducts inspection of
acceptance on the works specified Clause 1 of Article 32 (Clause 4).
PO and the contractor shall negotiate the time of acceptance, procedure, contents of acceptance
(Clause 5, similar to Clause 2 of Article 30).
Instead of the negotiation between PO and the contractor in regard to time, procedure and
contents for final acceptance, these shall be spelt out in the tender documents, so that both
parties are able to allow and recognize the final acceptance details before tender submission.
This is same review comments to Article 30 of Decree 46.
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Minimum warranty deposit is 3 % of contract value for special grade and grade I and 5 % of
the same for other grades (Clause 7).
Article 36 (Warranty for Construction Works) stipulates the details as follows.
The construction contractor or supplying contractor may refuse to carry out warranty if
damages are not due to the fault of the contractor or due to force majeure (Clause 3).
This practice (refusal of damage repair) shall be re-considered, particularly for public works
as damages in public works like roads shall impose serious risks to public.
Judgement of causes on damages is often difficult because causes may be due to design fault,
construction quality or miss-use (overload etc.) and suggests that judgement and dispute
settlement system concerning the defects is established, like a committee for judgement
organized by competent individuals.
Article 39 (Construction Maintenance Plans) stipulates the details of the maintenance plans as
follows.
The facility owner / manager shall draw up annual construction maintenance plan, based on the
maintenance process and the current conditions, which includes duration, method and cost
(Clause 1 & 2).
Article 40 (Maintenance of Construction Works) stipulates the details of the maintenance works
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as follows.
The facility owner / manager may conduct or hire an eligible organization to carry out the
inspection and maintenance of the work according to the approved construction maintenance
procedures (Clause 1).
The facility owner / manager shall be responsible for inspecting the construction work
regularly or irregularly to promptly discover the signs of deterioration or breakdowns of the
work (Clause 2)
The construction maintenance shall comply with the approved annual maintenance plans and
construction maintenance procedures (Clause 3).
Periodic repair of construction work shall be conducted periodically according to the
regulations on maintenance process. The irregular repair of construction work shall be
conducted when a work/construction part is broken down due to irregular impacts like wind,
storm, flood, earthquake, shock, fire and other irregular impact or when a work/construction
part has sign of deterioration that affect the safety in operation of the work (Clause 4).
Quality assessment during maintenance shall be conducted, if construction maintenance
process requires assessment (a)) or sign of danger is observed (b)) or there is request for
assessment of current quality of the works to establish the maintenance process for the works
that are operated without maintenance process (c)) or useful life of the works is to extend (d))
or state agencies request (dd)) (Clause 5).
Construction monitoring during maintenance shall be conducted, if works are important
national works or cause danger (a)) or subsidence, lean etc. are observed (b)) or the facility
owner / manager request (c)), the list of which shall be stipulated by MOC and related
ministries (Clause 6).
Article 41 (Quality Control for the Maintenance Task of the Construction Works) stipulates the
details of quality control as follows.
The facility owner / manager shall conduct regular and irregular inspection during maintenance
(Clause 1).
The maintenance of construction work shall be recorded and filed (Clause 2).
The repair works shall be supervised, passed on acceptance testing, recorded and filed for
management. The repair of work shall be under warranty for at least 6 months, applicable to
grade II or lower work, and at least 12 months, applicable to grade I or higher work (Clause 3
& 4).
The facility owner / manager shall organize the monitoring and acceptance tests for repair
(Clause 6).
Article 43 (Assessment of Force-bearing Safety and Operation Safety) stipulate the details of
assessment of force-bearing safety and operation safety as follows.
Periodic assessment of force-bearing safety and operation safety shall be conducted on three
kinds of works (important national works, large-scale works with complicated technical
requirements, works exerting great impact on community safety) (Clause 1 & 2).
The facility owner / manager shall conduct periodic assessment of force-bearing safety and
operation safety and send the result to competent agencies for supervision and inspection,
which are MOC or the ministries for special grade and grade I works, department of
construction or related department of Provincial People Committee (PPC) or Ministry of
National Defense or National Security (Clause 3 & 4).
Article 44 (Tasks to be completed when a Work is potentially Dangerous or Unsafe to Operate)
stipulates the details when a work is dangerous or unsafe as follows.
Either facility owner / manager or local government shall conduct inspection of the works
(Clause 1 & 2).
Article 45 (Tasks to be Completed after Expiration of Useful Life of Works) stipulates the details
for expired works as follows.
For the works not exerting impact to the safety of community, the facility owner shall decide
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themselves the continuity of operating the work after completing inspection and assessments,
and consolidation, renovation and repair for the construction damage (if any).
For the works exerting impact to the safety of community, the continuity of operating the work
(after completing consolidation, renovation, repair and assessments) shall be allowed only when
they obtain the approval from state authorities as per the decentralization (Clause 1).
State authorities for consideration and approval for extension of useful life as per the
decentralization are MOC or related ministries for special grade works, PPC for grade I and II
works and District of People Committee (DPC) for others, Ministry of National Defense and
Public security (Clause 2).
Maintenance process or plan as well as maintenance task depends on the kind of facility.
Therefore it is difficult to standardize the process, plan and task applying every facility.
[Chapter VII State Management on the Quality of Construction Work (Article 51 to 55)]
Article 51 (Responsibility of Regulatory Bodies for Construction Quality Control) stipulates the
details of state management as follows.
MOC shall unify the state management on quality of national scale works and manage the
quality of specialized construction works, including civil works, building material industry
works, light industry works, technical infrastructure works, urban transport works (excluding
railway, river and highway) (Clause 1).
(a) Ministry of Transport (MOT) is responsible for quality of transport works except those
under MOC, (b) Ministry of Agriculture and Rural Development (MOARD) is responsible for
quality of agriculture and rural development works and (c) Ministry of Industry and Trade
(MOIT) is responsible for quality of industrial works except those under MOC (Clause 2).
The Ministry of National Defense and Public Security are responsible for quality of defense
and security works (Clause 3).
PPCs shall conduct state management on quality on local area works and Department of
Construction, Transport, Agriculture and Rural Development, and Industry and Trade shall
assist PPCs in managing construction quality of the works (Clause 4).
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Article 52 (the State Management on the Quality of Construction Works of the Ministry of
Construction) stipulates the detailed roles of MOC as follows.
MOC shall issue and provide guidance on the implementation of legislative documents on
quality control (Clause 1)
MOC shall conduct periodic and irregular inspections over the quality control done by the
ministries and regulatory bodies and conduct quality inspection of any construction works when
necessary (Clause 2)
MOC shall request the ministries and PPCs to conduct inspections on quality control (Clause
3).
MOC shall provide guidance of information of capacity of organizations nationwide and post
the information in MOC website (Clause 4).
MOC shall conduct assessment of engineering plan (Clause 5)
MOC shall conduct inspection on the acceptance for specialized construction works under
MOC and cooperate with other ministries for inspection of their specialized construction works
(Clause 6)
MOC shall provide guidance on costs for establishment, inspection and adjustment of
maintenance procedure (Clause 7).
MOC shall conduct inspections over maintenance and assessment of force bearing and
operation safety (Clause 8).
MOC shall consider and give decision on continuity to operate the works with expired design
life for the works under his management (Clause 9).
MOC shall chair and cooperate with ministries and local government in conducting inspections
of compliance with legislation on maintenance (Clause 10).
MOC shall organize quality audit on request or when discovering quality unconformable
(Clause 11).
MOC shall preside over inspections of work incidents causes (Clause 12).
MOC shall take responsibility for award for quality of works (Clause 13, refer Article 9).
MOC shall report to PM the situation of quality control of works nationwide (Clause 14).
MOC shall handle the violations against the regulations on quality control (Clause 15).
Article 53 (Responsibility of Other Ministries and Regulatory Bodies for Construction Quality
Control) stipulates the details as follows.
Responsibilities of ministries managing specialized construction works on quality control are
similar to Clause 1, 2, 5-13 of Article 52 and report of plan and result on quality control under
the management of ministries to MOC (Clause 1).
Responsibilities of the Ministry of National Defense and Public security managing works on
quality control are similar to Clause 1, 2, 5-12 of Article 52 (Clause 2).
Article 54 (Responsibilities of People’s Committees of Provinces for Construction Quality
Control) stipulates the details as follows.
PPCs shall assign and delegate the responsibilities of state management on quality control to
the department managing the specialized construction works and the district peoples committee.
PPCs may authorize the management board to perform state management of quality control
(Clause 1).
Responsibilities of PPCs managing specialized construction works on quality control are
similar to Clause 1, 2, 7, 8, 11-13 of Article 52 and report to MOC on quality control under
PPCs (Clause 2 - 9).
Article 55 (Responsibilities of Specialized Agencies Assisting People’s Committees of Provinces
in Construction Work Quality Control) stipulates the details of responsibilities similar to Article
52 to 54.
2.2.3 Circular 26
Circular 26 guiding Some Contents on Quality Management and Maintenance of Construction
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Article 11 (As-built Drawings) stipulates the detail of the as-built drawing as follows.
As-built drawings for hidden parts shall be measured and prepared before moving next step
(Clause 1).
Appendix II provides more explanation and forms to use. Form 2 shows signature box for site
manager of subcontractor.
Subcontractor often signs the documents under the main contract. As subcontractor is
responsible to main contractor only so that this practice shall be re-considered.
This is same consideration in the review comment for Article 8 and 10 of Circular 26.
Article 12 (Requirements on Archiving Completion Dossiers and Dossiers for Facility Operation
and Maintenance) stipulates as follows.
Appendix III provides List of Completion Documents in I Documents related to Investment
Preparation and Contracts (10 items), II Documents on Survey and Design (5 items) and III
Documents on Construction Quality Management (15 items) (Clause 1).
Documents of Category A projects shall be archived for at least 10 years from operation date
and documents of Category B & C projects be archived for at least 7 years and 5 years from
operation date (Clause 2).
Appendix IV provides List of Documents for Facility Management, Operation and
Maintenance (10 items, partly similar items in III Documents on Construction Quality
Management in Appendix III), which shall be prepared by PO and handed over to facility
owner, manager and user (Clause 3) as well as the Archive Center (Clause 5).
Article 13 (Inspection on Acceptance Procedures) stipulates the details as follows, which are
similar to those in Article 32 of Decree 46.
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Assessments in this article are defined as a) quality assessment, identification of defect causes,
identification of working life of facility items, facilities and assessment for determining causes
of incidents and b) quality assessments for construction materials and goods (Clause 1).
Assessment entities shall be qualified and independent from PO, surveyors, designers,
contractors, project management or supervision consultants (Clause 2).
Article 20 (Construction Audit) stipulates the details as follows.
Audits in this article are defined as a) audit on compliance to construction regulations, b) audit
on survey and design quality, c) quality audit (causes of defects, working life of facility items,
facility and causes of incidents) and d) audit on quality of construction materials and goods
(Clause 1).
State management authorities shall lead audit (Clause 2).
Audit agency shall notify PO & facility owner contents of audit (a)), PO and facility owner
shall collect and provide documents and data at the request of the audit agency (b)), the audit
agency shall do audit (c)) and issue conclusion to relevant stakeholders (d)) (Clause 3).
Article 22 (Guidance on Dispute Settlement on Construction Quality) stipulates procedure as
follows.
Sequence of dispute settlement is defined a) amicable negotiation, b) hiring qualified entities to
assess the quality in questions or requesting state authorities to give instructions on dispute and
c) bringing to court (Clause 2).
Procedure of dispute settlement is stipulated in Construction Law, Decree 37 and Circular
9/2016/TT-BXD. It is easier for all stakeholders that the procedure is consistent in whole
construction works.
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Flow of Supervision and Inspection in Construction Works in Viet Nam (1)
Regulation Articles Stakeholders
Activity Construction Decree Circular State PMC / Facility
PO / PMU Designer Contractor Others
Law 46 26 Authority SVC Owners
Survey Stage
organize, prepare & eligible party
1 Plan for construction survey is prepared. 12 2 select party - submit if - - prepare &
& approve required submit
select surveyor
Method Statements for construction survey is
2 13 2 surveyor & - - - - prepare &
prepared.
approve submit
supervise & surveyor
3 Survey works are implemented. 14 2 - - - -
inspect carry out
surveyor
Report for survey works is prepared and
4 15 receive - - - - prepare &
submitted.
submit
examine, eligible party
Report for survey works is accepted &
5 16 2 accept & - - - - verify, if
approved..
approve required
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Design Stage
prepare or eligible party
1 Plan for construction design is prepared. 18 2 select - - - - prepare &
eligible party submit
others prepare
8 Quality control is implemented. 112/113 5/10/25/26 2/6/7 supervise & manage - manage - -
Progress, safety and environmental protection
9 26 7 supervise & manage - manage - -
are managed & supervised.
Defects are found and remedied, causes for finding of defects, inspect carry out
defects, request PO
21 Warranty is performed after completion. 113 35/36 2
inspect &
- remedy -
if defects
accept
Maintenance Stage
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e) Damages on facilities are not repaired in certain cases during warranty period.
The contractors may refuse to carry out warranty if the damages are not due to the fault of the
contractor or due to force majeure (Article 36 of Decree 46).
f) It is unclear which party prepares construction maintenance procedure for facility owners.
Engineering contractor (designer) shall establish the maintenance procedure for the
construction works (Clause 2 a) of Article 38 of Decree 46).
Supplying contractor supplying and installing equipment into the works shall establish the
maintenance procedure of equipment (Clause 2 b) of Article 38 of Decree 46).
POs shall hire other consultants to establish maintenance procedure, when the above are not
carried out (Clause 2 c) and d) of Article 38 of Decree 46).
g) Language for project is not specified at tender.
In case of involvement of foreigners, which languages shall be used is subject to negotiation
and agreement between POs and stakeholders (Article 2 of Circular 26).
There is no stipulation about ruling languages in case two or more languages are used, which
may cause unnecessary arguments.
h) Stipulations on dispute settlement are not consistent.
Dispute settlement on the quality of construction works is stipulated (Article 22 of Circular
26).
Dispute settlement in construction works is also stipulated in Construction Law and Decree 37
/ 2015 / ND-CP as well.
i) Subcontractors are involved and appeared in official documents.
Subcontractors are required to participate in stage acceptance during construction
implementation and sign on acceptance minutes (Article 8 of Circular 26).
It is stipulated that diary shall be prepared by the contractors and written by subcontractors on
the activities carried out by the subcontractors (Article 10 and 11 of Circular 26).
Form for as-built drawings provides sign box for subcontractor site manager (Appendix II of
Circular 26).
If subcontractors take certain responsibilities under the main contract by signing on the
acceptance minutes and / or as-built drawings, the main contractor tends to pass whole
responsibilities particularly on quality management to the subcontractors. Then the main
contractor becomes less conscious of quality management.
In practice in Japan and some other developed countries, subcontractors do not appear in the
meetings and documents under the contract between POs and the contractors.
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3.1 Introduction
In order to advance quality management of supervision and inspection in construction works in
Viet Nam to international level, supervision and inspection, including quality management being
implemented in public works in Japan, Singapore and other developed countries (United
Kingdom and United States of America) are explained in Section 3.2 to 3.4 respectively. Then
features in supervision and inspection in Japan, Singapore and others are summarized in Section
3.5.
In this Chapter, supervision means activities of the employer during construction and inspection
means activities of the employer at partial completion during construction implementation and
final completion.
3.2.2 Supervision
(1) Standard of Supervision
Supervision includes many aspects during construction works, not only quality matters but also
progress control, safety and environmental matter and initiation of design change if required and
so on. This concept is similar to that in Viet Nam.
1) Definition
i) “Supervision” is to ensure the contractor’s appropriate performance required under the contract
by confirmation and grasp of construction execution status in order to fulfil the employer’s
responsibilities properly under the contract.
ii) Supervision includes the following actions (Instruction, Approval, Discussion, Notification,
Acknowledgement, Confirmation / Verification, Grasp and Witness).
Instruction: Supervisor’s written instruction to remind the construction requirements that
the contractor shall follow
Approval: Supervisor’s written approval on the contractor’s proposal necessary for
construction in respect of the items shown on the contract documents
Discussion: Discussion between the employer and the contractor on equal ground to
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2) Purpose of Supervision
Supervision is one of main responsibilities for the employer to ensure the contractor’s appropriate
performance under the contract in accordance with the Public Accounting Act of Japan.
[Item 1 of Clause 11 in Article 29 of the Public Accounting Act]
When a Contract Officer, etc. concludes a contract for work involving construction,
manufacturing or other type of work, the Contract Officer, etc. shall, either personally or by
assigning an assistant, undertake necessary supervision in order to ensure appropriate
performance of the contract, pursuant to the provisions of Cabinet Order.
Supervision is to make witness during implementation of the contract for construction and
manufacture etc., and necessary discussions and instructions after witness in order to ensure
conformity to the contract requirements.
Supervision includes confirmation / verification of construction execution status, construction
schedule, test and quality of material and equipment in the course of construction implementation
to ensure high quality construction facility, since performance verification can be made on spots
by the inspection for certificate of payment and completion.
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The processes in regard to quality management are explained hereinafter, particularly those
important points in each item, indicated in thick box below.
Flow of Supervision in Japan
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interpretation of the contract documents. The verification shall be made to a part of materials or
sample together with quality certificate documents to confirm that quality and standard of
specified materials are matched with the technical requirements.
It is to note that tests and confirmation / verification are stipulated in the technical documents and
the contract documents, which shall be observed in addition to the above sample.
i) Purpose of Step Confirmation / Verification
It is important that the supervisor shall verify the parts (invisible parts after completion of the
works), which are not able to confirm and verify in the inspection for quality assurance.
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3.2.3 Inspection
(1) Standard of Inspection
Inspection means checks and reviews on many aspects carried out in construction works, not only
quality matters but also progress control, safety and environmental matter and process of design
change if any and so on. This concept is similar to that in Viet Nam.
1) Definition
There are two different stages of inspection, which are partial inspection during construction
implementation and final inspection. More details for both are shown below.
i) Partial Inspection: Inspection to verify partial completion of construction works
This is an inspection during construction implementation to certify the required progress at
specified time under the contract for progress payment to the contractor.
Upon confirmation on the results of the inspection showing achievement of the required
progress specified under the contract, payment shall be made to the contractor according to
the progress.
The part of the works completed and certified for payment shall not be handed over to the
employer and still taken care by the contractor.
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Each partial inspection shall be carried out in the section, where previous partial inspection
was not implemented, for certification on the progress of the section inspected based on
construction execution status and profile and position and quality of construction facilities
according to the contract documents.
The inspection shall be carried out on site in principle but desk checking at office is also
allowed.
The followings are further explanation.
Portion of construction facilities to be inspected in the course of multiple partial
inspections shall not be duplicated in principle unless the same inspector is not able to
carry out the multiple partial inspection.
Inspection shall be at site in principle. When the necessary verification can be made by
observation of various records such as photographs etc. in respect of construction
management status including contractual performance and construction execution status,
desk checking at office is allowed.
The following actions are recommended in order to improve efficiency of partial inspection
in addition to application of the guideline.
- Partial inspection to be made by the same inspector
- Verification on progress by construction report and progress chart
- Simplification of inspection for the same type of works
- Verification by the existing documents
ii) Final Inspection: Inspection to verify completion of construction works
This is an inspection in final completion.
Compliance in quality, profile and location of completed construction facilities to the
requirements in technical documents (design and specification) and contract performance
shall be verified by this inspection. Upon confirmation on the results of the inspection, the
construction facilities shall be handed over to the employer and payment shall be made to the
contractor.
2) Purpose of Inspection
Construction Inspection consists of “Contract Inspection” to verify completion of works for
payment and “Technical Inspection” to verify construction execution status during and at the end
of construction and evaluate the contractor’s performance. Former (Contract inspection) is in
accordance with the Public Accounting Act of Japan and the latter (Technical inspection) is Act
on Promoting Quality Assurance in Public Works respectively.
[Item 2 of Clause 11 in Article 29 of the Public Accounting Act]
When a Contract Officer, etc. concludes a contract for work as set forth in the preceding
paragraph or a purchase or other contract involving an object, the Contract Officer, etc. shall,
either personally or by assigning an assistant, undertake necessary inspections in order to verify
that the delivery to be received under the contract is completed (including verifying the
completion of portions of construction or manufacturing or delivery of portions of objects if it is
necessary to pay a portion of the price prior to completion of delivery), pursuant to the provisions
of Cabinet Order.
[Clause 1 in Article 7 of Act on Promoting Quality Assurance in Public Works]
In accordance with the Basic Principles, in order to secure the quality of public works at present
and in the future, while taking into consideration the fostering and securing of personnel
responsible for quality assurance in public works over the medium and long term, the
Commissioning Entity must appropriately implement the preparation of specifications and design
documents, preparation of a target price, selection of the methods for tendering and contracting,
determination of a counterparty to a contract, supervision and inspection of construction, and
confirmation and evaluation of implementation status during works and at the time of completion
and other processes(hereinafter referred to as "order-related processes") pursuant to the following
provisions, etc.:
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In addition, the inspector shall bear in mind to give sufficient time to the contractor for
preparing his answer when immediate reply is not made.
To request the relevant documents for inspection, but not request more than those specified in
the contract
The inspector shall carry out document inspection among construction related documents
including verification on conformity to the design documents and the relevant standards. The
inspector shall bear in mind not to evaluate based on the inspection on the documents and
photos more than specified.
To act with pride and belief as the inspector
The inspector shall realize for himself that he is a representative of the employer for public
works who is entitled to inspect the construction facilities for taking over.
The inspector shall keep the above points in mind and commence inspection with the following
words to the contractor and other stakeholders.
To carry out accurate inspection after clear declaration of commencement
To make clear judgement to the contractor and comments on the results of the inspection at the
end of the inspection
Inspection
no no
Confirmation Rectification Confirmation
yes yes
Work Performance
Evaluation of Contractor
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Procedure of Inspection
Supe rvisor
Overall Explanation
Others
the Contractor
Inspection on
Data / Documents
Supervisor
1 Contract Docuemnts
2 Construction Plan
3 Construction Organization Formation
4 Correspondence of Discussions
5 Confirmation & Te sts on Mate rial
6 Stage Confirmation / Ve rification
7 Safety Management
8 Schedule Management
9 Quality Manage me nt
10 Facilitie s Position, Size and Appe rance
11 Construction Photos
12 As Built Docume nts
the Contractor
Inspection on Site
Supervisor
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4) Destructive Inspection
According to the contract, the employer / inspector is authorized to destruct portion of facilities
during inspection, if it is necessary to do further verification test on the portion after informing
the contractor.
Minimum destructive inspection is as follows.
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4) Instruction of Rectification
The inspector shall give instruction for remedial works when the inspector judges the necessity of
remedy based on results of inspection.
After remedy, the part of the works shall be verified and confirmed. Then the works shall be
considered to be complete.
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to enable a common contract form to be used in all public sector construction projects.
PSSCOC was formulated and published firstly in 1995, and current version was issued in 2014
(seventh edition). Contents are based on the experiences in the past projects as well as similar
conditions of contract in United Kingdom and the International Federation of Consulting
Engineers (FIDIC). Standardization is considered to increase familiarity among users, reduce
tendering efforts and promote greater efficiency in contract administration. It is to note that the
Engineer in FIDIC Conditions and the superintending officer (SO) in PSSCOC supervises and
administers contract management in fair manner as independent professional.
Practice of supervision and inspection in Singapore in construction implementation and defects
liability period is explained hereinafter, mainly by referring PSSCOC and the related regulations.
appoint/contract
appoint/contract contract
contract
supervise /
Superintending Officer contract management PMC / SVC
supervise/ Contractor
Contractor
contract management
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by the contractor. SO shall object to and require the contractor to remove any person employed
by the contractor from the works, when SO considers such person is incompetent (Clause 11.2 &
11.3 of PSSCOC).
(2) Instruction by SO
[Instructions]
SO shall give instructions to the contractor during construction implementation, which the
contractor shall comply with (Clause 2.5 & 2.6 of PSSCOC).
[Urgent Repairs]
In addition, if by reason of any accident or failure or other event occurring to or in connection
with the works, any remedial or other work shall in the opinion of SO be urgently necessary and
the contractor is unable or unwilling at once to do such remedial or other work, SO may authorize
the carrying out of such remedial or other work by a person other than the contractor. If the
remedial or other work so authorized by SO is the work the contractor was liable to do or for
which he was otherwise responsible under the contract, the amount of any cost, loss, expense or
damage incurred in carrying out the same shall be recoverable by the employer from the
contractor (Clause 2.7 of PSSCOC).
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[Defects]
If SO during the progress of the works finds any defect, SO shall instruct the contractor in writing
to do any or all of the following:
(a) To demolish and reconstruct any work so that it is in accordance with the contract
(b) To remove from or not to bring to the site any materials or goods which in the opinion of SO
are or may not be in accordance with the contract and to replace such materials or goods
with materials or goods which are in accordance with the contract
(c) To remove from the site any plant which in the opinion of SO is not or may not be in
accordance with the contract and to provide plant which is in accordance with the contract
by the provision of new or alternative or repaired plant
SO shall specify the time or times within which the contractor shall comply with the instruction
(Clause 10.7 of PSSCOC).
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are required to be done by the contractor before the issue of a certificate of substantial
completion
In case of (b) above, SO may notify the contractor of any defects in the works affecting
substantial completion that may appear after such instructions and before completion of the
works specified therein and such defects shall comprise part of the said instructions and the
contractor shall not be entitled to be issued the certificate of substantial completion until the
works specified in the said instructions have been completed to the satisfaction of SO (Clause
17.1 of PSSCOC).
It is to note that certificate of substantial completion may be issued with some outstanding works
to be complete at the soonest.
[Certificate of Statutory Completion]
After issuance of completion certificate by SO, the employer shall certify that the new building*
has been erected or the building works have been carried out in accordance with the provisions of
the Building Control Act, and deliver that certificate to the Commissioner of Building Control
(appointed by the Minister of National Development) and the employer shall apply a certificate of
statutory completion in respect of the building to the Commissioner of Building Control, as
specified in the Building Control Act (Section 11).
The Commissioner of Building Control shall issue a certificate of statutory completion in respect
of that building and then the employer is able to occupy, or permit or cause to be occupied the
building in accordance with the Building Control Act (Section 12).
*Note: Building is defined in the Building Control Act (Section 2) as any permanent or temporary building
or structure including infrastructures (earth retaining structure, dock / wharf / jetty, floating structure,
culvert / crossing / bridge / underpass / tunnel, sewage plant / sewer / drain etc.).
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Employer Employer
supervise / supervise /
Contractor Engineer Contractor Project Manager
contract management contract management
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American Society of Civil Engineers and National Society of Professional Engineers. The
Conditions has seventeen articles and adopts the contract formation with the employer, the
Engineer and the contractor, in which the employer appoints the Engineer who manages the
works and supervises the performance of the contractor, as shown below.
Employer
contract appoint/contract
supervise /
Contractor Engineer
contract management
3.5 Features of Supervision and Inspection in Japan, Singapore and Other Countries
Supervision and inspection shall be implemented within the employer organization in Japan.
Supervision and inspection shall be mostly implemented by SO in Singapore, who may be
often appointed from the employer organization. Supervision and inspection shall also be
implemented by the Engineer or the Project Manager in United Kingdom and the Engineer or
the Architect or the Contracting Officer in United States of America, who are appointed by the
employer.
Though outside organization shall be assigned for all or part of supervision in Japan and for all
supervision and inspection in Singapore, United Kingdom and United States of America, roles
and responsibilities of outside organizations are clearly specified.
For all personnel involved in supervision and inspection, their responsibilities shall be
informed to the contractor in advance.
In any case, documents for supervision shall be endorsed by chief supervisor belonging to the
employer in Japan, by SO or Rep in Singapore, by the Engineer or the Project Manager in
United Kingdome and the Engineer or the Architect or the Contracting Officer in United States
of America.
In Japan, the inspector shall be assigned from the organization specialized for inspection,
which is different from the organization the supervisors belong. In other words, the inspector is
fully independent form the supervision.
In Singapore, SO shall maintain his position independent from the employer, even SO is often
appointed from the employer organization.
SO in Singapore needs to have qualification of the Professional Engineer in infrastructure
works and the Architect in building works. Similarly, the Engineer and the Project Manager in
United Kingdom need to have qualification of the Chartered Engineer in infrastructure works
and the Architect in building works. In United States of America, the Engineer, the Architect
and the Contracting Officer are probably requested to have same kinds of qualification.
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4.1 Introduction
Following the contents in Chapter 2 Current Regulations of Supervision and Inspection in Viet
Nam and Chapter 3 Oversea Practice of Supervision and Inspection, the important notes and
improvements for supervision and inspection for the project owners (POs) / the project
management units (PMUs), including the supervision consultants (SVCs) and the state authorities
(SAs) are compiled hereinafter in each stage. Important notes can be realized anytime when the
stakeholders make up their minds to reform the situation, and the contents in the improvements
require modification of present regulations.
Those (the important notes and the improvements) are provided separately for POs / PMUs and
SAs for easy reference in the respective items indicated in the Flow of Supervision and
Inspection in Construction Works in Viet Nam shown below. Those consist of important notes
when implementing supervision and/or inspection, and the recommended improvements for
future in short term, middle term and long term. Short term means 2 to 3 year time and middle
term 4 to 6 year time and long term more than 7 year time.
These notes and improvements are prepared for public works and stakeholders for private works
are also encouraged to refer the contents to improve quality management (supervision and
inspection), as far as possible.
Flow of supervision and inspection is provided below.
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Report from PO / PMU to SA for Inspection of Acceptance 4.2.2 (6)* 4.3.2 (2)*
during Construction Implementation and at Completion
Operation and Assessment of Force-Bearing Safety and Operation Safety - 4.3.3 (7)**
Maintenance Stage
Incidents and Accidents - 4.3.3 (8)**
*Decision Makers or POs/PMUs shall take over duties of SAs, when times come.
**Decision Makers or POs/PMUs may take over duties of SAs, when times come.
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[Recommended Improvement]
a) Languages shall be specified in the tender documents for the contractors, in
Short term
case foreign contractors are likely to involve.
a) Ruling language shall be specified in the tender documents for the
Middle term contractors, in case foreign contractors are likely to involve, so that all
bidders are able to allocate allowance for language.
Long term None
(6) Report to SAs for Inspections of Acceptances during Construction Implementation and at
Completion
[Important Notes]
Soon after commencement of construction, PO/PMU shall make proposal for numbers,
procedures and contents in acceptances through discussions with the contractor prior to report
to SA.
PO/PMU shall send the work brief and the above proposal to SA in due time (within 15 days
after commencement of the works).
It is important to note that the contents prepared for acceptances during construction
implementation and at completion shall be in accordance with relevant laws, regulation and the
requirements specified in the technical documents and the contract.
[Recommended Improvement]
a) Numbers, procedures and contents in acceptances during construction
Short term implementation and at completion shall be specified at the tender for the
contractors.
a) Numbers, procedures and contents in acceptances during construction
implementation and at completion shall be standardized by SAs with support
of POs/PMUs.
Middle term
b) DMs of the projects in grade II to IV shall take over inspections of
acceptances during construction implementation and at completion from
SAs, if DMs are recognized capable enough by SAs.
a) DMs of the projects in special grade and grade I shall take over inspections
Long term of acceptances during construction implementation and at completion from
SAs, if DMs are recognized capable enough by SAs.
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On receipt of the document on inspection from SA, PO/PMU shall follow the directions
(remedies and improvement) and when permit for resumption of the works is given, PO/PMU
may instruct the contractor to re-commence the work.
[Recommended Improvement]
Short term None
a) DMs of the projects in grade II to IV shall take over inspection on incident
causes from SAs, if DMs are recognized capable enough by SAs. For serious
ones, special committee shall be established and competent organizations
Middle term
and individuals (SAs, professors and experts) shall be participated.
b) Representative of DMs for inspection on incident causes shall be appointed
from the department other than the department the supervisors belong.
a) DMs of the projects in special grade and grade I shall take over inspection
on incident causes from SAs, if DMs are recognized capable enough by SAs.
For serious ones, special committee shall be established and competent
Long term organizations and individuals (SAs, professors and experts) shall be
participated.
b) Representative of DMs for inspection on incident causes shall be appointed
from the department other than the department the supervisors belong.
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[Recommended Improvement]
Short term None
a) Subcontractors are required to sign for as-built drawings and involved to
prepare diary in Article 11 & 12 of Circular 26. Since subcontractors are
under control of the contractor, these practices by subcontractors (preparing
Middle term
or signing on the contract documents under the main contract) shall be
ceased except the subcontractors approved by PO / PMU and implementing
major packages.
Long term None
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PO/PMU shall explain and instruct the contractor remedy shortcomings, when required.
PO/PMU shall confirm completion of remedies if any, and report to SA accordingly.
In addition to receipt of the approval on acceptance from SA after inspection of acceptance at
completion, PO/PMU shall have other acceptance of fire safety from Fire Department,
certificate for environmental protection works from the authority approving the environmental
impact assessment (EIA) report and other approvals under the regulations.
After having the approval on acceptance, the acceptance shall take effect for the contractor to
proceed to hand-over.
[Recommended Improvement]
a) Contents of acceptance and inspection of acceptance at completion shall be
specified in the tender documents for the contractors.
Short term
b) Contractor work performance evaluation shall be carried out at the time of
inspection of acceptance at completion.
a) DMs of the projects in grade II to IV shall take over inspection of
acceptance at completion from SA, if DMs are recognized capable enough
by SAs.
b) Representative of DMs for inspection of acceptance at completion may be
Middle term the same personnel to inspection of acceptance during construction
implementation and shall be appointed from the department other than the
department the supervisors belong.
c) Acceptance and inspection of acceptance at completion shall be standardized
by SAs with support of POs/PMUs.
a) DMs of the projects in special grade and grade I shall take over inspection of
acceptance at completion from SAs, if DMs are recognized capable enough
by SAs.
Long term b) Representative of DMs for inspection of acceptance at completion may be
the same personnel to inspection of acceptance during construction
implementation and shall be appointed from the department other than the
department the supervisors belong.
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4.2.4 Overall
(21) Dispute Settlement
[Important Notes]
During implementation of works or in operation stage, disputes may arise among stakeholders
(PO/PMU, SVC, the contractors and others) in respect of construction quality.
PO/PMU shall take steps provided in regulation, such as (1) amicable negotiations between the
parties, (2) selecting qualified organization to assess the matter, (3) request SA to make
settlement and then (4) bringing to court, if PO/PMU is the party in disputes. (Article 22 of
Circular 26).
[Recommended Improvement]
Short term None
a) There are several stipulations for disputes in construction works in
Construction Law, Decree 37 and Circular 26. Regulation for disputes shall
Middle term
be re-arranged for any disputes in construction works by integrating all
current regulations including the above Circular 26.
a) When dispute settlement committee or similar kinds of organizations, such
as mediation center or association of mediators etc. are established,
Long term
competent persons nominated from those organizations shall take over duty
for settlement of disputes from SAs.
(22) Violation
[Important Notes]
When violations are detected, PO/PMU shall cooperate with SA, who shall request the
violating party remedy.
[Recommended Improvement]
Short term None
a) DMs of the projects in grade II to IV shall take over process on violations
from SAs, if DMs are recognized capable enough by SAs. For serious
violations, special committee shall be established and competent
Middle term organizations and individuals (SAs, professors and experts) shall be
participated.
b) Representative of DMs for process on violation shall be appointed from the
department other than the department the supervisors belong.
a) DMs of the projects in special grade and grade I shall take over process on
violations from SAs, if DMs are recognized capable enough by SAs. For
serious violations, special committee shall be established and competent
Long term organizations and individuals (SAs, professors and experts) shall be
participated.
b) Representative of DMs for process on violation shall be appointed from the
department other than the department the supervisors belong.
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process) from PO, SA shall appraise the documents, after modification by the engineering
contractor, if required. Then DM or PO shall approve the documents as per the rgulations.
[Recommended Improvement]
Short term None
a) SAs shall hand over appraisal process on the engineering documents to DMs
Middle term of the projects in grade II to IV, if SAs recognize that DMs are capable
enough.
a) SAs shall hand over appraisal process on the engineering documents to DMs
Long term of the projects in special grade and grade I, if SAs recognize tha DMs are
capable enough.
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projects in grade II to IV, if SAs recognize that DMs are capable enough. For
serious ones, special committee shall be established and competent
organizations and individuals (SAs, professors and experts) shall be
participated.
a) SAs shall hand over organizing inspection on incident causes to DMs of the
projects in special grade and grade I, if SAs recognize that DMs are capable
Long term enough. For serious ones, special committee shall be established and
competent organizations and individuals (SAs, professors and experts) shall
be participated.
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[Recommended Improvement]
a) Since supervision is implemented during the works, inspection is carried out
on the spot only and managed to finish within a day or a few days at
maximum.
Short term b) Contents of inspection of acceptance during construction implementation
shall be specified in the tender documents for the contractors.
c) Contractor work performance evaluation shall be carried out at the time of
inspection of acceptance during construction implementation.
a) SAs shall hand over inspection of acceptance during construction
implementation to DMs of the projects in grade II to IV, if SAs recognize
Middle term that DMs are capable enough.
b) Process of inspection of acceptance during construction implementation
shall be standardized by SAs with support of POs/PMUs.
a) SAs shall hand over inspection of acceptance during construction
Long term implementation to DMs of the projects in special grade and grade I, if SAs
recognize that DMs are capable enough.
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4.3.4 Overall
(9) Dispute Settlement
[Important Notes]
Upon request from the parties in disputes in respect of construction, SA shall give instructions
on disputes during implementation of works or in facility operation.
[Recommended Improvement]
Short term None
a) There are several stipulations for disputes in construction works in
Construction Law, Decree 37 and Circular 26. Regulation for disputes shall
Middle term
be re-arranged for any disputes in construction works by integrating all
current regulations including the above Circular 26.
a) When dispute settlement committee or similar kinds of organizations, such
as mediation center or association of mediators etc. are established, SAs
Long term
shall hand over settlement of disputes to the competent persons nominated
from those organizations.
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[note]
Disputes Settlement in Japan and Singapore
Japan
1. to have direct discussions between stakeholders (mostly between the employer and the
contractor)
2. to request conciliator or mediator designated in the contract
3. to request conciliation or mediation to the Committee for Adjustment of Construction
Work Disputes
4. to request arbitration to the Committee for Adjustment of Construction Work Disputes
* Disputes are very seldom in construction works.
Singapore (refer Public Sector Standard Conditions of Contract: PSSCOC)
1. to request Superintending Officer (SO)** to make final decision
2. to request in mediation for settlement
3. to request arbitration for settlement
** SO is defined in PSSCOC as the person, firm or corporation appointed by the employer and has
similar authority of the Engineer in the Conditions of Contract formulated by the International
Federation of Consulting Engineers (FIDIC).
(10) Violation
[Important Notes]
When violations are detected in construction works, SA shall request the violating party
remedy. In case of necessity, SA shall make and send the minutes of violations to the
construction inspectorate for dealing according to relevant regulations.
SA shall publish the name of the violating party.
[Recommended Improvement]
Short term None
a) SAs shall hand over process on violations to DMs of the projects in grade II
to IV, if SAs recognize that DMs are capable enough. For serious violations,
Middle term
special committee shall be established and competent organizations and
individuals (SAs, professors and experts) shall be participated.
a) SAs shall hand over process of violations to DMs of the projects in special
grade and grade I, if SAs recognize that DMs are capable enough. For
Long term serious violations, special committee shall be established and competent
organizations and individuals (SAs, professors and experts) shall be
participated.
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Appendix
Appendix I
Requirements of Supervisors and Inspectors in Project Owner/Project Management Unit
1. Requirements of Supervisors and Inspectors in accordance with Future Regulation
Basic considerations of criteria for supervisors and inspectors are as follows.
Chief supervisor has to have experiences of supervising officer.
Chief inspector has to have experiences of supervising and inspecting officer.
Inspecting officer has to have experiences of supervision.
Requirements of supervisors and inspectors in Project Owner (PO) / Project Management Unit
(PMU) are compiled in the table below.
kind Educational background Qualification Experiences
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(Architect in Japan)
Act on Architects and Building Engineers
(Architect in Singapore)
General Requirements and Information for PPE Candidates http://www.boa.gov.sg/examination.html
Architect Act http://www.boa.gov.sg/rules.html#1
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Appendix II
Trainings and Qualifications for Supervisions and Inspections in Japan
I. Outline of Supervision and Inspection in Japan
1. Main Activities and Features of Supervisor and Inspector
- Supervisors are to confirm the implementation of construction contract and mainly in charge of
construction administration for promoting construction progress, and some engineering works
are done with the support of supervising consultants.
- Inspectors are both for confirmation of constructed facilities before payment and for the
evaluation of construction quality.
Comparison of Supervisor and Inspector
Item Supervisor Inspector
Activities ● Contract ● Quality Inspection
- Contract control (Original & Alteration) - Phased/final acceptance inspection
- Development of design change document (=Check the requirements with
- Receive and direct of documents contract/regulation before
● Confirmation at Site payment)
- Progress check - Work performance evaluation
- Material confirmation (=Scoring of the package for quality
- Attendance if required on specifications or improvement of construction)
contract
● Adjustment with related sectors
- Local community
- Related organizations
● Grasp overall situation
Features ● Involving and promoting project ● Independent from projects and play
- Ability of general coordination are required role as third party
- Outsourcing of some activities to supervising - Higher knowledge of regulations and
consultant quality control for each work type
are required because of inspecting
whole package in a limited period.
Organization ● Supervision division in PO (with SV ● Quality division in PO (Independent
consultants) Division)
2. Organization of Supervisor and Inspector in Japan
- Both supervisors and inspectors belong to the same ministry or entities.
- There are mainly 3 classes for supervisors and 2 classes for inspectors. Chief supervisor and
inspector are management level.
- Inspectors belong to the independent division in their organization.
- Engineering officers have job rotation from planning / design division, supervising division
and even in O&M division before chief supervisors or inspectors.
Organization of PO
Representative of Project Owner (General Supervision)
Quality /
General Accounting / Planning / Operation / Supervision Inspection
Affair Budget Design Maintenance Division Division
Division Division Division Division
- Chief supervisor - Chief inspector
- Supervising - inspector
officer
3. Method to improve Supervisor and Inspectors in Japan
On the Job Training / Job Rotation
- Each officer has a job rotation every 2 to 3 years in their organization before chief
supervisors or inspectors to accumulate overall and detailed skills for their fields.
- Supervising officer tasks are administration / general matter and there are not any
requirements.
Certification: 1st/2nd Class (6-Type) Construction Management Supervisor
- Type: 1.Civil, 2.Architectural, 3.Construction Equipment,
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Appendix III
Recommendations for Management of Construction Quality and Maintenance of Houses
1. Current Regulations in regard to Construction Quality and Maintenance of Houses
The Circular No. 05/2015/TT-BXD on providing for the management of construction quality and
maintenance of detached (private) houses includes the following provisions.
Article 3 Basic principles for house quality management and maintenance
1. The inspection, design and construction of housing shall be in accordance with the approved
construction master plan, the construction license (if any) and other relevant requirements
specified in Clause 3 Article 79 of the Law on Construction No. 50/2014/QH13.
2. The house owner and organizations and individuals relevant to the quality management and
maintenance of housing are responsible for their tasks according to law provisions and
according to the signed contracts (if any).
Article 4 Construction survey for housing
Depending on the scale of the house, the construction survey shall be carried out as follows:
1. Regarding housing with less than 7 floors, the house owner may conduct the construction
survey himself/herself or hire an eligible individual/organization to do it. If the house owner
decides not to hire an individual/organization to conduct the construction survey, he/she may
apply any of the following methods: direct inspecting via a manual dug hole to determine the
thick and quality of ground layers and to determine the expected ground layer for laying the
foundation; referring to the geological survey figures of the work, methods for treating the
foundation of adjacent works and neighboring works; referring to the geological survey figures
of the work provided by competent agencies/organizations.
2. Regarding housing with 7 floors or more, the construction survey shall be conducted by an
eligible surveying organization.
Article 5 Housing construction design
1. Regarding housing with total construction floor area smaller than 250 m2 or having less than 3
floors or having height of under 12 m, the owner may create the design himself/herself.
2. Regarding housing having less than 7 floors, except for cases specified in clause 1 of this
Article, the design must be created by an eligible organization/individual.
3. Regarding housing having 7 floors or more, the design must be created an eligible
organization/individual and must be appraised according to regulations in Point b clause 1
Article 26 of Decree No. 59/2015/ND-CP dated June 18, 2015 by the Government on
construction project management.
Article 6 Housing construction
1. Construction management
a) Regarding houses with total construction floor area smaller than 250 m2 or having less than 3
floors or having height of under 12 m, the owner may organize the construction himself/herself
and shall take responsibilities for construction safety and the impacts of such construction on
adjacent and neighboring works;
b) Regarding houses with less than 7 floors, except for cases specified in Point a of this Clause, the
construction shall be carried out by an organization/individual having experience in
construction of similar works. During the construction, any irregular signs must be discussed
with the individual/organization in charge of making the construction design for prompt
solution;
c) Regarding houses with 7 floors or more, the construction must be carried out by an eligible
organization according to regulations. The owner shall prepare document on completion of
construction according to regulations in the Appendix enclosed with this Circular and shall
notify competent State management agencies for inspection before using the work.
2. Housing construction control should include the following contents:
a) Inspection of construction methods, safety measures for adjacent and neighboring works;
b) Inspection of quality of construction materials/components and equipment before the
construction;
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2. Practice in Japan
Design, supervision & inspection in construction and maintenance of all buildings in Japan shall be
subject to the stipulations in the Building Standard Law and the Architect Law, as well as
Construction Business Act.
[Construction Permit]
Building owners for every building except total floor area less than 100 m2 for public use or total
floor area less than 500 m2 & less than 2 stories of wooden structure or total floor area less than 200
m2 for other structure shall apply construction permit to the building officers assigned in local
governments prior to construction.
[Design and Supervision]
Building owners for every building except total floor area less than 30 m2 of concrete structures or
total floor area less than 100 m2 of wooden structure shall request the registered architects design
and supervise the buildings.
[Construction]
Building owners shall contract with the contractors for construction of buildings, who have
construction business license from central or local governments.
[Inspection at Completion]
Building owners for every building applied for construction permit shall apply inspection at
completion to the building officers assigned in local governments within 4 days after completion.
[Operation and Maintenance]
Building owners for every building applied for construction permit shall request the registered
architects or similar qualified persons check and inspect the building regularly in accordance with
regulations and report the results to the building officers assigned in local governments.
3. Recommendations
In accordance with the Circular No. 05/2015/TT-BXD, the house owner may conduct the survey
(foundation etc.) with houses less than 7 floors by the owner (Article 4), may design houses less
than floor area 200 m2 or less than 3 floors or 12 m high by the owner (Article 5), and may
construct houses less than floor area 200 m2 or less than 3 floors or 12 m high by the owner (Article
6). It seems many houses may be surveyed, designed and constructed by house owners who have
no technical knowledge. Although there is stipulation for maintenance of houses in the Circular, it
is unclear whether qualified person shall conduct inspection on houses or not (Article 7).
It is recommended to regulate that qualified persons shall be involved for survey, design,
supervision, construction and maintenance of houses except minor structures by referring the
practice in Japan.
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