ENGLISH DUTY ABOUT CONVERSATION

COMPILED BY :

GROUP VII

1. DIERA LITA SABIVA NIM : A21612040

2. MEILINDA KURNIA NIM : A21612052
3. RIZKY FARA ANISYA NIM : A21612060
4. VELLY ALMIRA L NIM : A21612070

LECTURE : Surya Darma, SE., S.Pd., M.Si

INSTITUTE OF HEALT
STIK SITI KHADIJAH PALEMBANG
YEAR 2017/2018
 EXPRESSION OG GIVING DIRECTION

In the Siti Khodijah hospital , there is an old woman who is confused to look for her
sister’s patient room. Then , she comes to the nurse station to find out the information.

Old woman : Hello , Good morning .

Nurse mita : Good morning, . Is there anything I can help ?

Old woman : Excuse me, May I ask you something ?

Nurse mita : Yes, sure ma’am.

Old woman : Would you like to help me to give direction of where the patient room of
number 3 is.

Nurse mita : Oh, yes. From here, you can go straight on and there will be an intersection
over there, you need to turn right. Then, you will find three big rooms, and the number 3
room is in your right, and it is beside the small flower garden.

Old woman : Okay, thank you very much for your help.

After that, the old woman went to the second floor. Then , the old woman met
security who are on the second floor the she asked to none of the security. Then , she a nurse
station which was located in the middle of the room. Then, she asked to one of the nurses
there.

Old woman : Excuse me, my I ask you something

Security : Yes, sure ma’am

Old woman : I want to go to the mawar room’s number 3

Security : please, ma’am straight, later to meet a nurse station which was located in the
middle of the room and please ma’am ask the nurse on duty.

Old Woman : Okay, thank you very much.

Security : Okay, your welcome.

Old woman : Excuse me , could you help me?

Nurse lala : sure, ma’am. What is that ?

Old woman : I want to visit my sister who is sick. Now, she is in the mawar building
number 3. I don’t know where it is, so couldyou give me the direction please!
Nurse lala : Yes, of course ma’am. First, you go straight on. After that, you will find the
intersection in the lobby. There, you need to turn right, and you will be in the mawar
building. The room number three is in you right near the nurse lounge. Exactly, the room
number 3 is beside the nurse lounge.

Old woman : Okay, thank you very much.

Nurse lela : Okay, your welcome.

 ANSWERING ON THE PHONE

Receptionist : Hello, good morning, Medica clinic. Is there anything I can help ?

Patient : Good morning. I called to make an appointment with a doctor Dilan.

Receptionist : can you wait a moment? I will note your name!

Patient : Ok

Receptionist : Hello, have you ever come here before ?

Patient : Not yet, this is my first time.

Receptionist : Okay, what’s your name ?

Patient : Milea

Receptionist : Milea, how old are you ?

Patient : l am 17 years old.

Receptionist : where do you live ?

Patient : l live in JL. Gajah Mada no. 10 Bandung.

Receptionist : Okay mis, what you need to see a doctor Dilan `

Patient : l want to see a doctor to check my skin diseases.

Receptionist : Okay, Let me close the phone first and I will contact the doctor’s assistant to
make an appointment.

Patient : Okay, I wait for him

Receptionist : Hello, good morning, I called to make an appointment a doctor dilan for a
patients on behalf of the Milea.

Doctor’s assistant : Good morning, Okay I will confirm to the doctor what time the doctor
come to the clinic.

Receptionist : Okay

Then the doctor’s assistant contacted the doctor dilan.

Doctor’s assistant : Hello, Good morning doctor dilan

Doctor dilan : Good morning, is there anything I can help ?

Doctor’s assistant : Excuse me doctor, I want to confirm the doctor’s schedule tomorrow to
the clinic.

Doctor dilan : Has any patient made an appointment with me ?

Doctor’s assistant : There’s already a patient doctor an behalf of the Milea.

Doctor dilan : Okay, Tomorrow I come to the clinic at 09.00-17.00

Doctot’s assistant : Okay,thank you very much doctor

Doctor dilan : Okay, your welcome

Then the doctor’s assistant contacted the receptionist to confirm the doctor’s schedule to go
to the clinic.

Doctor’s assistant : Hello, good morning I want to confirm the doctor’s schedule tomorrow to
go to clinic at 09.00-17.00

Receptionist : Okay, thank you very much

Doctor’s assistant : Okay, your welcome.

Then the Receptionist contacted the patient.

Receptionist : Hello, right with a patient named milea

Patient : Yes, true

Receptionist : I want to confirm , Doctor Dilan will be in our clinic tomorrow at 09.00-
17.00

Patient : Oh no, can l see him the other day ? that day time l am out of town and l will

Receptionist : What if Friday. Doctor Dilan will be in clinic at 09.00 but. He only in the
clinic until 12.00 beacause he would go home after that.

Patient : Okay l will meet him on Friday at 09.00 what should l bring to meet Doctor
Dilan ?

Receptionist : If you have a recent medical records please carry.

Patient : l do not have a record of it.

Receptionist : that’s okay. Just come to the clinic and do not forget to bring your ID card.

Patient : alright then!

Receptionist : so I repeat once again mis. You will meet a doctor Dilan on Friday at 09.00.
please come half an hour before the appointed time because on Friday doctors Dilan will
have a lot of patient.
Patient : Ok, no problem. I’ll try to arrive before 09.00

Receptionist : Thank you mis! Is there still anything I can help you ?

Patient : No, it is enough thank you and good morning.

Receptionist : Good Morning.

 IN AN EMERGENCY ROOM

At one point there was a sister who was going to the store to buy shoes, they rode a
motorbike to a shoe store. On the way they had a car accident, they crashed, then there was a
father and mother who helped him and called the hospital to take him with an ambulance.
They were taken to the hospital. Arriving at the hospital, the helper immediately asked the
nurse to be handled immediately

Helper: mbak, this is an accident patient, please be handled immediately?

Nurse: yes sir .. (nurse brings patient spatial ER)

Helper: (help find hp family number and call him ...?) Hello, asalamualaikum. Is this true
with wina mum ...?

Parent: yes, what's up ...

Helper: sorry earlier this hp owner has now been in an accident and I take it to RSU. Please
mother immediately dating to RSU.

parent: what ... ?? Yeah ... I'll be here soon .... thanks. ... In the hospital Some time later the
families of the children came to the hospital in a state of panic.

parent: where is my child and how is it ... ??

Helper: this child is still handled by the medical team.

parent: yes thank you for the help ....

(helpers leave and leave the hospital.

Nurse II: let bu ... please sit here ....

parent: yes nurse ....

Nurse II: the name of the child whose mother ... ?, address ... ?, date of birth ....?, His age ...?

parent: my son's name is candri and puput ... Age of candri 15 years and 19 years old puput.
Jln.
Kartini ngawi Puput born 20 March 1995 And candri born 15 June 1998

Nurse II: do you have a BPJS card?

Parent : general only nurse, I do not have BPJS

Nurse II: previously been treated here what have not ...?
parent: not yet ... (after filling the patient's identity nurse II helps nurse I to perform patient
care)

Nurse I: what does the deck feel ...?

Patient I: I feel dizzy, nauseous, and the body hurt all.

Nurse I: yes dec ... patiently yes .... (nurses doing anamnesa or TTV)

Nurse I: (reporting the results of the examination to the doctor)

Doctor: rapid heating and hematoma examination in the head dikepalanya. Nurse I: Adek
wound will be done to stop the bleeding, hold for a while yes deck, in the syringe first.

Patient I: yes nurse ...

Nurse I: (performs heating actions, cleanses the wounds, and gives warm compresses on the
hematoma area on the head)

Nurse: (after performing the nurse's actions communicating with the parents) Bu candri
candra cuts already handled but first seen the state of the mother's mother if the nausea and
swelling in the head added big must be hospitalized, but if no swelling in the head, Take it
home.

Nurse I: (half to 1 hour the nurse again checks the candri) The state of the decree is still
nauseated or not.

Patient : it's a bit better, but still a little dizzy.

Nurse I: yes, later adek may come home and later take the medicine given by the doctor ....
Later wound stitches do not get hit the water yes ... And do not choose the choice of food,
later if it's 3 days and the drug has run out of control back to the hospital ...

Patients & Parents: yes mbak ... Ends patient and family story home Thank you ...
 REQUEST : POLITE REQUEST

Child : my father I’m thirsty

Father : well let's wait a minute

Child : okey dad

Father : who will keep you here, if father goes out

Child : just call the nurse dad

Father : nurse, can you help me, please take care of my child for a moment

Nurse : of course sir do you want where?

Father : I want to buy drink for my children

Nurse : no need to pack my friend who just bought it

Father : Alright then

Nurse : hey you wanna go to canteen, please buy drink for this sister

Nurse II : okey, immediately I bought it

Nurse II : wait sir, I want to buy a drink soon

Father : okey thank you nurse

Nurse : you’re welcome sir