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Correct answers for incorrectly answered questions are below. Bold,


green answers indicate the correct answer; Red, italicized answers
indicate your incorrect response.

Questions/Answers:

Identify a tool that is typically used in the measure phase of Six


Sigma DMAIC, and is useful in developing high level process
maps.

1 Cause and effect diagram


2 FMEA
3 SIPOC
4 Hypothesis test

Explanation:
C&E and FMEA are generally used in project approval phase. Hypothesis
testing is used in analyze phase. SIPOC stands for suppliers, inputs,
process, outputs, customers. A SIPOC diagram is a tool used by a team
to identify all relevant elements of a process improvement project
before work begins. It helps define a complex project that may not be
well-scoped and is typically employed in the measure phase of DMAIC.
See http://www.isixsigma.com/library/content/c010429a.asp for more
information on SIPOC.

What does the acronym SIPOC stand for?

1 Supplier Input Process Output Customer


2 Supplier Interview Process Output Customer
3 Solve Input Process Owner Customer
4 Supplier Internal Process Owner Customer
5 Solution Input People Output Caring

Explanation:
The Supplier provides the Input to the Process, which produces the
Output for the Customer.

Arrange the applicable statements in order as one has to do to


analyze X-bar R chart.

i) Obtain the customer specification limits for calculating control


limits.
ii) Look at Range charts, if it is out of control, X -bar chart has no

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iSixSigma - Six Sigma Belt Practice Test Page 2 of 2
value.
iii) Review X-bar chart with respect to control limits and carry
out Run tests.
iv) Calculate DPMO, after locating points beyond specification
limits from X-bar R chart.

1 i), ii), iii), iv)


2 ii), iii); i) and iv) are not applicable.
3 ii), iii), iv); i) is not applicable.
4 i), ii), iii); iv) is not applicable.

Explanation:
Always analyze the Range chart first. The control limits of X-bar chart is
taken from the average Range, so if the Range chart is out of control,
then the control limits of X-bar is of no value. Never compare the points
of X-bar chart control limits with respect to specification limits.

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