Telecom Products & Services

Telecom Products & Services (Objective)

What all are Telecom Products?

What all are Telecom Services?

How each service works?

How each product will behave?

Telecom Global Market
 Products Services

▪ Broadband ▪ Voice & Data

▪ ISDN ▪ VAS
▪ VOIP ▪ Managed Services
▪ IoT ▪ Roaming
▪ VPN ▪ MNP
▪ EPABX ▪ VOLTE

Value Added Services Managed Services

▪ Music Subscriptions ▪ Managed Data Center

▪ Online Gaming and Apps
▪ TV Shows and Movies
▪ IM Services
▪ Managed Network Services
▪ Managed Data and Information Services
▪ Managed Mobility Services
▪ Managed Communications Services
▪ Managed Security Services
Teleco Products

▪ A product is a logical or physical entity, which can be sold out to an end customer by the operators.
What is a Telco Product?
▪ A product can have its monthly rental, which we call periodic charges also.

▪ A product can be usage generating product or non-usage generating product.

▪ Example, voice call connection, which comes along with a phone number, is a usage generating product because it
generates usage whenever end customer uses this product to make a voice call. A simple phone set without a
connection is a non-usage generating product and it could be given to a customer based on monthly rent only. So even
if, a customer is not using it, he has to pay monthly rental.
Broadband Services

▪ Broadband Internet service truly is the most used form of Internet access because of its high access speeds; it is offered in four different forms, DSL (or Digital Subscriber
Line), also fiber-optic, cable, and satellite.
▪ The old dial-up connection is the only non-broadband internet service available, and even though it is cheaper, most Internet users are moving towards the faster broadband
Internet connection.
▪ For a dialup connection data transfer will be in a very slow rate as follows:
▪ Low Quality song will take 10 minutes
▪ Low Quality movie will take 3 – 5 days
▪ Unable to make phone calls and browse the internet simultaneously

Types of Broadband Connectivity’s:

▪ Digital Subscriber Line (DSL)

▪ Wireline transmission technology that transmits data faster over traditional copper telephone lines already installed to homes and businesses
▪ Cable Modem
▪ Service enables cable operators to provide broadband using the same coaxial cables that deliver pictures and sound to your TV set
▪ Fiber
▪ Technology converts electrical signals carrying data to light and sends the light through transparent glass fibers about the diameter of a human hair
▪ Wireless
▪ Wireless broadband connects a home or business to the Internet using a radio link between the customer’s location and the service provider’s facility
▪ Satellite
▪ Just as satellites orbiting the earth provide necessary links for telephone and television service, they can also provide links for broadband
▪ Broadband over Powerlines (BPL)
▪ Broadband over the existing low- and medium-voltage electric power distribution network. BPL speeds are comparable to DSL and cable modem speeds
Voice Over Internet Protocol (VoIP)

▪ Voice over Internet Protocol (VoIP) is a technology that enables one to make and receive phone calls through the Internet instead of using the traditional analogy PSTN
(Public Switched Telephone Network) lines.
▪ VoIP is packetization and transport of classic public switched telephone system audio over an IP network.
▪ It allows 2-way voice transmission over broadband connection.
▪ It is also called IP telephony, internet telephony, voice over broadband, broadband telephony.

Circuit Switched Networks (Voice) vs Packet Switched Networks (Data):

Internet Of Things (IoT)

▪ The Internet of Things (IoT) is the network of physical objects or "things" embedded with electronics, software, sensors, and network connectivity,
which enables these objects to collect and exchange data.
▪ IoT allows objects to be sensed and controlled remotely across existing network infrastructure, creating opportunities for more direct integration
between the physical world and computer-based systems, and resulting in improved efficiency, accuracy and economic benefit.

Structure of IoT:

▪ The IoT can be viewed as a gigantic network consisting of networks of devices and computers connected
through a series of intermediate technologies where numerous technologies like RFIDs, wireless
connections may act as enablers of this connectivity.
▪ Tagging Things : Real-time item traceability and addressability by RFIDs.
▪ Feeling Things : Sensors act as primary devices to collect data from the environment.
▪ Shrinking Things : Miniaturization and Nanotechnology has provoked the ability of smaller things to
interact and connect within the “things” or “smart devices.”
▪ Thinking Things : Embedded intelligence in devices through sensors has formed the network
connection to the Internet. It can make the “things” realizing the intelligent control.
Virtual Private Network

▪ VPN is a Popular internet security method.

▪ The latter involves technologies that aim to add a layer of security to both private and public networks. These include broadband and internet hotspots.
▪ A VPN (virtual private network) is therefore a secure and private solution within the wider internet itself that allows users – whether they are individuals, or part of an
organization, or business – to send and receive data while maintaining the secrecy of a private network.
▪ That means you could use one to create a secure "tunnel" into your company network to enjoy access to private internal systems, but also means you could browse in
complete privacy online and access content.

Traditional Connectivity Virtual Private Network

 Integrated Services Digital Network Electronic Private Automatic Branch Exchange

▪ Users have a variety of equipment to connect to public networks • EPABX is an abbreviation that stands for Electronic Private Automatic
▪ Telephones Branch Exchange.
▪ Private Branch Exchanges
▪ Computer Terminals or PCs • It comes under the category of business phone systems which serve a
business environment. Multi-line connections can be made through a
▪ Mainframe Computers
single telephonic connection.
▪ A variety of physical interfaces and access procedures are required for
connection • It is an office equipment of immense use for telephonic connectivity with
▪ The telephone network has evolved into a digital one with digital extensions of a single phone line
exchanges and links
▪ The signaling system has become a digital message-oriented common
channel signaling system (SS#7)
▪ The term ‘Integrated Digital Network’ is used to describe these
developments
▪ The Public Switched Telephone network is still analogue from the
subscriber to the local exchange. The need has arisen to extend the digital
network out to subscribers and to provide a single standardized interface
to all different users of public networks, ISDN fulfils that need
Packet
switched
network
Telephone

Circuit
Data switched
terminal network
Customer ISDN
ISDN central
PBX
Interface office
Databases

Alarm ‘Digital
pipe’
Other
LAN Networks
& services
Teleco Services

▪ Definition of telecommunication service is quite broad; basically, it can be considered as the transfer of information. In a
What is a Telco Service? telecommunication service at least three actors are usually involved: (a) one or more sources (b) a carrier ( c) one or more
receivers

▪ From marketing point of view, as such there is no difference between products and services because most of the times, both
are used interchangeably by different billing and marketing experts.

▪ Simply put,
▪ An operator uses its products to provide voice services to its customers. An international call
can be called a service provided using a voice call connection.
▪ Another example could be 800 number call may or may not be available through a particular
operator, call waiting, call forward could be said a service provided by a model of a phone
set or by an operator.
▪ A call waiting service on a telephone system

▪ Generally available services are as mentioned below:,

▪ Voice & Data
▪ VAS
▪ Managed Services
▪ Roaming
▪ MNP
▪ VOLTE
Value Added Services

▪ Telecom companies have sought to use Value Added Services (VAS) as a revenue stream.
▪ These services represent a huge growth potential and have sparked an increase of interest among customers from all over the
world.
▪ The revenue potential is a primary driver for Telecoms to push and sell these services as much as possible.

▪ Online Storage
▪ People can subscribe to get storage space with the possibility to download and store their favorite content somewhere online
that is accessible 24/7 and globally wherever they have a data connection.

▪ Music subscriptions
▪ One of the popular ones that can provide a source of large revenue, especially in the Middle East where markets are saturated.

▪ Mobile Gaming and Apps

▪ Games and high quality content are the future in VAS for the telecom industry and mobile gaming all around the globe through
the internet and smart technology. All smart devices can run this platform, such as iPads, iPods, iPhones and android devices.

▪ TV Shows and Movies

▪ Netflix's subscription service is changing the world as a business model for VAS services offered by telcos worldwide with online
distribution. Major telecom companies are offering value-added services working in combination with major content owners
when it comes to online viewing opportunities and entertainment.

▪ IM Services
▪ The developing world does not always have the infrastructure in place to support 3G/4G services. Often, the only infrastructure
in place supports 2G and USSD (Unstructured Supplementary Service Data).
Managed Services
▪ The digital services era pushes telecom operators to increase their agility, in order to swiftly adapt to customer needs and quickly introduce
innovative products and bundles.
▪ As a result, operators of mobile, fixed, cable and converged networks started to consolidate and improve their multi-technology, multi-service
Why Managed Service and multi-vendor IT environment, operations, business knowledge and processes into one consistent, efficient machine.
▪ However, IT projects aimed at increasing business agility and simplifying IT environments, require a business partner, who will be committed to
sharing the responsibility for the results with your company’s stakeholders and will truly strive to help you achieve the assumed project goals.
▪ A partner that is able to take major operations into their hands, thus taking the load off your staff and letting you focus on the business results.

Managed Mobility Services Managed Data Centre

▪ Service needed for a company to acquire, provision and support smartphones, ▪ Data center model that is deployed, managed and monitored at/from a third-
tablets and other field force devices. party data center service provider.
▪ These services are designed to support devices for corporations are liable and ▪ Features and functionality similar to that of a standard data center, but
provide a level of control to companies that support them by accessing corporate through a managed service platform (MSP).
resources and information.
Managed Communications Services Managed Network Services
▪ Managed Communication Service is dedicated to simplifying your ▪ Communication network that is built, operated, secured and
business communications by providing a flexible solution for your managed by a third-party service provider
telephone system needs. ▪ Provides some or all the network solutions required by an
▪ Having the right phone system will enable you to communicate with all organization. This service is delivered as a cloud infrastructure
your constituents, including remote offices and mobile users service or installed and managed in-house by the service provider

Managed Security Services Managed Data and Information Services

▪ Managing an organization's security needs.
▪ Retains responsibility for the functionality of the IT service and equipment,
▪ Services may be conducted in-house or outsourced to a service provider that
and the customer typically pays a monthly fee for receipt of the service
oversees other companies' network and information system security.
Mobile Number Portability

▪ Mobile number portability enables consumers to retain their mobile numbers when
changing service providers, service types and/or locations.
▪ The Internet Engineering Task Force (IETF) has defined three types of number portability:
service provider portability, location portability and service portability.
▪ Service provider portability. It enables a customer to retain his existing mobile
number when changing from one service provider to another in the same area.
▪ Location portability. It enables a customer to retain his existing mobile number
without impairment of quality, convenience or reliability when shifting from one
geographic location to another
▪ Service portability. It enables a customer to retain his existing mobile number
without impairment of quality, convenience or reliability when switching from
one service technology to another service technology—for example, from CDMA
to GSM
Process of MNP
▪ The originating network directly queries a central portability database to
get the location routing number in order to route the call to the gateway
mobile switching center of the correct terminating network. Further, the
gateway mobile switching center sets up trunk to the serving mobile
switching center to establish the call.
▪ This scheme is considered to be the most efficient routing scheme for
large interconnected networks and a large number of ported numbers
Thank You