Professional Documents
Culture Documents
Siège social
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Sophie Ferneeuw
March 2005
1. Introduction 4
4. Fundamental needs 11
6.1. Ramps 34
6.2. Entrances 37
6.3. Corridors 41
6.4. Elevators and platform lifts 44
6.5. Stairs 49
6.6. Doors 53
6.7. Signage 54
6.8. Toilets 57
6.9. Operating mechanisms and fixed features 62
7. Transport 64
3
1. Introduction
UNDP’s National Programme for Actions in Disability (NPAD) working with the
Government of Afghanistan, through the Ministry of Martyrs and Disabled, is supporting the
definition and implementation of disability policy and legislation in Afghanistan.
A key component of the programme is the identifying of capacity in country, capability needs
and defining capability development strategies and methodology so to enable the successful
implementation by government, non-government sector and international community of
practical programmes and strategies in disability. In the area of physical accessibility this is of
particular importance given the level of reconstruction taking place in Afghanistan at this
time.
In this context, it has been decided to produce a manual of practical standards and guidelines
in the field of physical accessibility.
During the elaboration of the manual, it has not been always easy to find the limit in the
definition of the guidelines in the Afghan context. With the current reconstruction of the
country, the context may change quite rapidly.
For this reason, in the chapters 5 to 7, dealing respectively with urban areas, buildings and
transports, for each items presented, we decided to divide the guidelines in two parts:
designed and recommended guidelines.
The design part contains the guidelines that are compulsory and the recommended guidelines
contains supplementary criteria which could be difficult to apply in the current context but
which are strongly advised for the future.
Beyond the design of the environment, the accessibility will be related to the behaviors of its
users and owners. For example, a well-designed bus station with an accessible bus to a
wheelchair user will be useless if the bus driver doesn’t stop at the right place. As well, a wide
corridor to permit the passage of all users will be inaccessible as soon as we put cupboards or
other fixtures in the pathway. It means that the awareness of all users (we could say of the
civil society) is a main element in the field of environmental accessibility. For this purpose,
we added sometimes to the design a section “Best practice” dealing with the behaviors that
could either highlight either jeopardize the good conception of the environment in term of
accessibility.
This is the first manual of practical standards and guidelines in the field of physical
accessibility produced for Afghanistan. It is strongly advised to complete this manual in the
future by the lessons learned on the field. The aim of all of us is to allow the whole Afghan
population to move autonomously and safely provided that the physical environment is well
designed.
4
2. The Barrier-Free Concept
A barrier-free environment is a space that allows free and safe movement, function and access
for all, regardless of age, sex or condition, a space or a set of services that can be accessed by
all, without obstacles, with dignity and with as much independence as possible. The
environment means buildings, roads, parks, gardens and other places, service, modes of
transportation, products of daily use, etc. There is a popular belief that a ramp and an
elevator/lift is all that is needed to make a built space barrier-free.
It must be clearly understood that barrier-free goes far beyond just a ramp and has many other
necessary aspects. These range from door and passage widths to flooring surface, from
counter heights to door handles and railings, from signage and auditory signal to tactile
guides.
On the face of it, it is only persons with disabilities for whom barriers become major
obstacles. However, it is necessary to realize that every person, at some stage of life, face
barriers. A small child, an elderly person, a pregnant lady, the temporarily disabled, all are
vulnerable to barriers.
Barriers make an environment unsafe and cause a high level of difficulty to the user. But more
importantly, barriers cause space to be out of reach, denying people the opportunity of
participation in various spheres of life. This ranges from education, economic, social, cultural
and may be other activities. This loss of opportunity is not only a loss for the person
concerned but also society’s loss, which misses out on their contribution. Simply put, a barrier
causes exclusion and its removal is necessary for ensuring inclusion and participation of all in
society.
Today accessibility for all is recognized as a basic necessity and there are attempts all over the
world to ensure this. Barrier-free features are now becoming fundamental to all design
concepts.
5
Guiding principle: trip chain
One important concept for accessibility of the environment is that of the “trip chain”. A
typical trip consists of many links. For example, to be able to go from home to a working
place, a person has:
- to go from home to sidewalk or pathway
- to enter in a vehicle
- to go out of the vehicle to sidewalks or pathways near the working place
- to reach the entrance of the building
- to enter the building
- to move around in the building
- to enter the office or other kind of place for work
- to reach the working station
Each part could be divided in more details.
If only one link is not accessible, then the journey becomes impossible. Each link must be
considered and improved as necessary.
In this current manual, we are following this logic while describing the different items in the
urban areas from sidewalks to parking and breaking up the access to building in its four main
components:
- to reach: ramps
- to enter: entrances
- to move around: corridors, elevators, stairs and signage
- to use: doors, toilets, operating mechanisms and fixed features
For the part “use of the building”, this manual presents the general parts that are usually met
in all the buildings. According to specific use of each building, it would be necessary to add
particular criteria of accessibility.
This Manual aims to provide clear and concise guidelines that can help to design a built
environment as barrier-free and accessible.
Note: The majority of the figures presented in the document are from:
Accessibility for the Disabled -A Design Manual for a Barrier Free Environment, 1998,
Solidere
The detailed list of the sources of all figures is available at the end of the document.
6
3. Anthropometrics and dimension
This chapter contains dimensions that can be used for guidance when designing facilities and
equipments to be used by persons with disabilities.
Fig. 2
Fig. 3
7
- Reach ranges for a wheelchair user
Forward reach
Fig. 4 & 5
Side reach
Fig. 6 & 7
Fig. 8
8
Space allowance for a wheelchair user
Fig. 9 Fig. 10
Fig. 11 Fig. 12
9
Dimensions for walking aids users
Fig. 13
Fig. 14
4.
Fig. 15
10
Fundamental needs
Wheelchair users
The main problem for wheelchair users are about moving and working from a sitting position;
thus many requirements are associated with the dimensions and other aspects of wheelchairs.
The length of wheelchairs is about 120 cm and the user’s feet add approximately 5 cm to the
overall length.
The width of the wheelchair varies between 60 cm and 70 cm. To propel a chair manually, a
clearance of at least 5 cm, and preferably 10 cm is needed. We have to consider a total width
of 90 cm.
To achieve a complete turn with the wheelchair, it is necessary to provide on the plan an
unobstructed circle of 150 cm diameter minimum and preferably 170 cm.
The reach of a wheelchair user is constrained by his seated position. The wheels of the chair
and the footrest extension limit access to room corners, workbenches, switches... The reach of
a wheelchair user is confined to a zone 70 cm to 120 cm above the floor level and not less
than 40 cm from room corners.
For wheelchair access to tables, workbenches or washbasins, a clear space for knees and
footrests is needed.
For walking aids users to move securely, ground and floor surfaces should be even and slip
resistant. Handrails should be provided on stairs and ramps. Resting places should be
provided along travel routes.
For people with impaired vision, orientation can be eased by the use of contrasted colors and
changes in texture of the floor material. Design and plan arrangements should be simple.
Contrasting colors and warning blocks, change in texture should be used to aid the
identification of doors, stairs, steps, ramps, pedestrian crossings, etc. The path of travel should
be easy to detect by a sightless person using a long white cane; a guide strip (with a different
floor texture) parallel to main direction of movement can be used for this purpose.
To minimize the risk of hazards, obstacles, protruding elements and low overhanging signs
have to be avoided in the pathway. Hazards should be emphasized by means of illumination,
contrasted colors and materials and projection on the ground for protruding elements.
11
People with impaired vision have difficulty reading signs and printed information. Blind
people are restricted to tactile reading. The main information have to be translated in Braille
and visual information should be doubled with audible information, for example, in airport,
lifts and buses.
People with impaired hearing have difficulty in understanding words and sounds in noisy
environments. Rooms should be acoustically insulated.
Supplementary visual information should be provided for example in airport and buses and
for the use of lifts, alarms, bells.
These people form a very heterogeneous group. They can face difficulty in orientation.
Simple design is preferred with clear and unambiguous signposting.
12
5. Urban Design Consideration
5.2. Obstructions
5.3. Signage
5.7. Parking
13
5.1. Pathways and sidewalks
Planning principle
To provide clear, obstruction-free, level, continuous and wide pathways for the convenience
of all users, especially the sightless and people with mobility problems
Definition
Street pavements, pedestrian passages in open spaces and recreational areas, pedestrian
underpasses and overpasses are all considered pathways or sidewalks.
Design
1. Width
The minimum width of an unobstructed pathway should be 0.90 m and preferably 1.20 m.
2.
Fig. 16 Fig. 17
14
Slope
The slope of an accessible path should not exceed 5 % (fig. 19). Pathways with a slope of
more than 5 % should be considered as ramps (see Ramps).
Fig. 19 Fig. 20
3. Surface
The surface of an accessible pathway should be smooth, continuous, firm, non-slip and even.
Pathways, which are leveled and even with adjacent surfaces, should be given a different
texture and color finish for differentiation.
4. Grids
5. Guide strips
The path of travel should be easy to detect by a sightless person using a long white cane.
Natural guide lines (straight continuous line of detectable natural objects and defined edges
i.e. building frontages, grass verges, raised platforms, continuous railing, …) and guide strips
are used to help in identifying travel routes.
15
A guide strip (fig. 22) is a line means constructed in or on the road surface to facilitate
orientation for sightless pedestrians to replace missing natural guidelines and to guide to
pedestrian crossings
Guide strips should be laid in a simple and logical manner and should not be located close to
manholes or drains to avoid confusing sightless people.
Recommended guidelines
It is difficult to advise the use of tactile marking in the current situation in Afghanistan due to
the low level of accessibility in the urban area in the country. The signification of this kind of
marking in the current situation could be misinterpreted due to the high number of obstacles
in the pathways, the low number of pedestrian crossings and the absence of sidewalks or
pathways equipped with guide strips.
As soon as the level of accessibility will be increasing in the cities, the use of tactile marking
will have to be considered. Tactile marking is made of tactile tiling on the pedestrian route of
travel and should be placed at the following locations:
- At a pedestrian crossing,
- As an information of the presence of an amenity, for example toilet and street furniture.
A tactile guiding area, with minimum dimensions of 0.90 m x 0.90 m, should be constructed
in a guide strip at cross pathways where the route branches off in several directions.
Each type of tactile paving surface should be standardized and reserved for its intended use to
avoid conflicting or confusing information. The successful use of tactile paving depends on
the understanding of the different meanings assigned to the paving by the visually impaired
pedestrians.
16
Best practice
We have to keep in mind the objective of this sub-chapter which is to provide clear,
obstruction-free, level, continuous and wide pathways.
17
5.2. Obstructions
Planning principle
To provide a path free of obstructions for the safety and independence of persons with
disability, especially persons with sight impairment
Definition
Obstructions: traffic and direction signs, trees, shelters for watchmen, water pumps, shop
stalls and advertising, street furniture, lampposts, etc
Design
Obstructions near the pathway should be easily detect and as much as possible placed along a
continuous line.
Fig. 23 & 24
Protruding elements such as trees, overhanging signs, direction signs, … at a height less than
2 m from the ground should be avoided in order to protect sightless persons of hazards
(fig.°24).
Fig. 25
18
Obstructions on the pathway has to be detectable by the cane of a sightless person (fig. 26):
- straight shape of the obstruction rising from the ground level (a)
- 10 cm of raised platform at the base of the obstruction (b)
- tactile warning markings on the ground around the obstruction, extending of at
least 60 cm outside of the projected area at the base of the obstruction (c)
(a) (b)
Fig. 26
(c)
Recommended guidelines
Currently, the urban area is not highly equipped with street furniture such as phone boots,
benches, dust bins, lamp posts, pillar boxes …
As the situation could change rapidly, we have to ensure that this kind of street furniture are
situated outside of the accessible pathway.
19
Concerning furniture like phone booths, dust bins, benches, mailboxes we have also to situate
them along the accessible pathway with sufficient space available to reach them from the
pathway (refer to space allowance for wheelchair users in chapter 3 – anthropometrics and
dimension)
Best practice
In the current situation, the pathways in the cities are often obstructed by the wild installation
of shelters for watchmen or shop stalls and the presence of garbage dumps. This kind of
installation on the sidewalks has to be avoided to insure the effective accessibility of the main
pathway.
The lack of parking area in the city leads also to wild parking of cars on the sidewalks,
affecting also the level of accessibility.
20
5.3. Signage
Planning principle
To provide sufficient and clear orientation signs in order to avoid useless and tiring
displacements especially for persons with reduced mobility or sensorial impairments.
Definition
Signage: direction signs, street names and numbering, information signs, maps, … Signs are
means of giving information about direction, location, safety or form of action.
Design
A successful sign system aims to minimize anxiety and confusion and prevent people from
getting lost.
All signs should be visible, clear (easy to see and to understand), concise (simple, short and to
the point) and consistent (signs meaning the same thing should always appear the same
manner).
Signage (overhanging signs and pole-mounted signs) placed on the sidewalks or pathways are
obstructions (see chapter 5.2). Thus, they should be outside of the accessible path and
detectable.
The color of signs should be contrasted with the surrounding surface so as to be clearly
distinguishable.
People with learning disabilities would benefit from an increased use of pictures on signs. The
color of signs is also an important factor for people with learning disabilities recognizing
them. A standard has to be used for the color and the common type of signs should be always
with the same color.
The shape of signboards could also give information; a standard should be used, for example
rectangular information signboards, triangular warning signboards, and circular interdictory
signboards.
2. Surface
Engraved text should be avoided and relief prints are advisable for person with visual
impairments.
21
3. Lettering
The size of the letters should be in proportion to the reading distance and preferably raised at
least 1 mm form the background, to enable sightless people to read the information.
4. Information panels
The smallest letter should not be less than 15 mm. Map and information panels along
pathways should be placed at a height between 0.90 m and 1.80 m. (fig. 27)
Fig. 27
5. Direction signs
Simple pictures to show the location of the available facility should complete the written
indication.
6. Symbol of accessibility
Fig. 28
Fig. 29
22
5.4. Street furniture and public facilities
Planning principle
To design accessible amenities convenient to all people without obstructing the accessible
pathway along travel routes
Definition
Street furniture and public facilities: public toilets, water pumps, signboards, bus stops,
benches, mail boxes, lampposts, telephone booths, garbage bins, shelters for watchmen, etc.
Design
1. Location
Street furniture should be located outside of the continuous accessible pathway of travel so as
to allow for the free passage of all people without creating hazards.
Textural changes in the pathway surface inform people with vision impairment of the location
of public amenities.
Street furniture such as garbage bins, mailboxes, benches, telephone booths, … has to be
along or near the main accessible pathway.
In order to allow the use of the various urban furniture, it is necessary to envisage an
accessible way to these furniture from the main pathway. Moreover, for particular furniture
such as the toilets, the phone boots, the water pumps, the fountains, a space of maneuvering
must be available.
For example, for a forward approach to a telephone booth or fountain, a free space of 80 cm
width and 130 cm length has to be available in front of the phone. For a perpendicular
approach, a free space of 90 cm width and 130 cm length is needed.
For public toilets, a free circular space of 1.5 m diameter is needed outside of the clearance of
the door to permit a wheelchair user to maneuver the wheelchair.
Please, refer to the chapter 3 Anthropometrics and dimension in order to provide the
necessary space to each kind of furniture and approach.
Recommended guidelines
Currently we couldn’t find a lot of urban or street furniture in the city areas. But as soon as
this kind of furniture will be installed, it will be important to think about their conception in
order to make those furniture accessible to all people.
23
1. Mail Boxes
The slot of the Mailbox should be situated at a height between 90 and 120 cm from the
ground level.
2. Water fountains
Fountains should have two spouts located at different height (approximately 80 and 95 cm)
for convenience of wheelchair users and people using walking aids.
A clear floor space of minimum 75 cm width and 120 cm length has to be free of obstruction
in front of the fountain (fig. 31).
Clear knee space provided below the fountain should not be less than 75 cm high and 23 cm
deep (fig. 30).
Height and clear toe-space should not be less than 75 cm wide, 23 cm deep and 23 cm high
from the finished floor level (fig. 31).
Fig. 30
Fig. 31
3. Benches
Level rest areas are useful for all pedestrians and especially for old person and people with
reduced mobility.
Benches should be provided at regular intervals along the accessible pathway and in parks.
A free space of 130 cm depth and 80 cm width has to be provided near the bench for
wheelchair users.
24
4. Telephone booths
Telephone booths with different heights should be provided for the use of wheelchair users
and pedestrians.
A minimum unobstructed area of 130 cm x 80 cm in front of the low telephone counter should
be provided. The maximum height of the different command is evaluated at 120-130 cm.
Fig. 32
5. Public toilets
6. Water pumps
The Water, Engineering and Development Center of Loughborough University has lead a
useful study in the field of use and access to water and sanitation. Detailed information are
available on the site http://wedc.lboro.ac.uk
25
5.5. Curb ramps
Planning principle
To overcome smoothly changes in level between the sidewalks and the road surface at
pedestrian crossings and in front of building entrances.
Definition
Curb ramp (fig. 33): ramp to overcome the edge of a raised path near the road
Design
1. Location
Curbs ramps are used wherever there is a difference in level on pedestrian paths or between
sidewalks and road surface at pedestrian crossings, near parking areas and bus stations, in
front of building entrances, …
Fig. 33
To avoid confusing pedestrians with low vision, curb ramps should be positioned out of the
accessible pathway (min. width 90 cm).
Curb ramps should be located away from places where water accumulates.
At pedestrian crossings, a curb ramp has to be provided at both side of the crossings.
2. Width
The minimum width of curb ramp is 90 cm between the 2-flared sides. The recommended
width is 120 cm.
3. Slope
26
The maximum slope of a curb ramp should be 8 % and the maximum slope of the flared side
12 %.
Fig. 34
A guide strip in contrasting color should be constructed to guide pedestrians with low vision
to the location of the curb ramps (fig. 35).
Best practice
Fig. 35
27
5.6. Pedestrian Crossings
Planning principle
To facilitate the safe and independent crossing of pedestrians, especially those with reduced
mobility
Definition
Pedestrian crossing: marked place in a road where traffic must stop to allow people to walk
across
Design
1. Location
Pedestrian crossings should be predicted in all the crossroads and at least at every 500 m.
Fig. 36
2. Pedestrian bridges
The minimum width of pedestrian bridges along the sidewalks has to be equal with the width
of pedestrian crossings.
3. Guide Strips
4. Safety
28
Pedestrians should have priority to the road traffic on pedestrian crossings.
It is important to force the drivers to reduce their speed. This can be achieved in different
ways:
• Traffic islands to reduce the length of the crossing for pedestrians and the width of the
road crossed (fig. 37).
Fig. 37
• The road
surface at pedestrian crossings can be raised to the same level as the pathway (fig. 38).
Fig. 38
• Speed control measures: speed humps or chicanes just before the pedestrian crossings
29
5. Surface and color
Recommended guidelines
The use of traffic control signals at pedestrian crossings is highly recommended for a safe
crossing (fig. 39).
Pedestrian traffic lights should be provided with a clearly audible signals for the benefits of
pedestrians with sight impairment.
The time interval allowed for crossing should be programmed according to the slowest
pedestrians.
Fig. 39
30
5.7. Parking
Planning principle
Definition
Design
1. Location
Accessible parking spaces should be located not more than 50 m from accessible building
entrances
2. Dimensions
Fig. 40
An access aisle 1.20 m wide can be located between two ordinary parking spaces (fig. 41).
Fig. 41
31
3. Parking curb
If a difference of level exists between the accessible parking area spaces and the accessible
pathway, a curb ramp should be provided (fig. 42). Please, refer to paragraph 5.5.
If there is no difference in level between parking area and pathway, a textured surface at least
60 cm wide is needed to separate the pathway from the vehicular area to avoid hazards for
people with vision impairments. Another solution could be the use of bollards (fig. 43).
Fig. 42 & 43
4. Surface
5. Signs
Best practice
It is always difficult to avoid that parking space, reserved for persons with disability, are not
used by other drivers. It is important to increase the awareness of the civil society in that field.
Moreover, a good policy with a system of penalty for this kind of offences is highly
recommended to discourage the drivers.
32
6. Architectural Design Consideration
Public Buildings
Private buildings offering services to the public
Common parts of collective apartment buildings
6.1. Ramps
6.2. Entrances
6.3. Corridors
6.5. Stairs
6.6. Doors
6.7. Signage
6.8. Toilets
33
6.1. Ramps
Planning principle
To provide ramps wherever stairs or changes in level obstruct the free passage of pedestrians,
mainly wheelchair users and people with reduced mobility.
Design
1. Location
The ramp should be located in the continuation of the accessible pathway leading to the
entrance.
Wherever stairs are also provided to reach the entrance, ideally, the ramp should be adjacent
to the stairs.
2. Slope
3. Configuration
Ramps can have different configurations: straight run, with 90° turn or with switch back at
180° turn.
34
4. Landing areas
Ramps should be provided with landing areas (flat surface) for resting, maneuvering and
avoiding excessive speed (fig. 46).
Landings should be provided every 10 m, at every change of direction and at the top and the
bottom of the ramp.
The minimum length of the landing area is 1.40 m and the min. width has to be equal to the
width of the ramp.
Fig. 46
5. Width
Fig. 47
6. Handrails
Handrails on both side of the ramps are always recommended for ramps and obligatory when
the difference in level is more than 40 cm to avoid risks of fall.
The shape and dimension of the handrails should be selected for ease of grip (fig. 82). Its
transversal dimension has to be around 4 cm.
Double handrails at different height are recommended (fig. 49): one at a height of 70 cm from
the ground level for the use of the children and wheelchair users, one at a height of 90 cm for
the use of other users.
The handrails should be extended at the top and at the bottom of the ramp on a distance of at
least 30 cm (fig. 49).
35
Fig. 48 Fig. 49
7. Surface
8. Tactile marking
A tactile marking with contrasted colors should be placed at the top and the bottom of the
ramp to alert people with vision impairments. The width of the marking has to be at least
60°cm.
9. Drainage
36
6.2. Entrances
Planning principle
Design
1. Location
Entrances to buildings should be placed in a logical relationship within the routes that serve
them and be easily distinguishable from the façade (contrasted color).
Clear signs indicating the entrance should be provided from the main gate of the compound.
2. Space allowance
In order to allow the maneuver of the door, sufficient space should be provided on both sides
of the door. The area of maneuver should be flat and firm.
Lateral Approach
Frontal Approach
Fig. 50
37
It is recommended to provide a landing area (out of clearances of doors) of 1.40 x 1.40 m in
front of the entrance to allow operating doors.
Minimum movement space should be provided towards the latch side not less than 50 cm on
the pull side and 30 cm on the push side for easy access of wheelchairs to the door handle.
3. Width
The minimum clear opening width is 90 cm (fig. 51). Any type of door, hinged, folded or
sliding should have a minimum clear opening of 90 cm when fully open, excluding the frame
or any other such projection (fig. 52).
Fig. 51
Max
Fig. 52
For double-leaf door, at least, one leaf should have a minimum clear width of 80 cm (fig. 53).
Fig. 53
38
4. Thresholds
Fig. 54
5. Door equipment
Door handles should be selected for ease of grip for people with poor manual dexterity (fig.
55). Door handles should be mounted between 90 cm and 120 cm from the floor level and
must enable the user to operate it by a single hand.
Fig. 55
39
6. Vestibule
In case of a vestibule, a minimum space of 120 cm should be provided over and above the
width of the preceding doors between the two doors in series.
Fig. 57
7. Colors
The doors, frames and doors equipment should have contrasted colors with the surrounding
areas in order to facilitate their location for people with low vision.
Recommended guidelines
If possible, automatic doors (swing or sliding) has to be preferred to manually operated doors.
40
6.3. Corridors
Planning principle
To provide wide corridors without difference in level and obstructions to facilitate the passage
of all users and the maneuvering of wheelchair users.
Design
1. Width
Wide corridors are useful for wheelchair users but also for service equipment and people
carrying cumbersome parcels.
The minimum unobstructed width of a low-traffic corridor is 90 cm (fig. 58). But as this width
doesn’t allow the maneuvering of wheelchair users through lateral doors, a continuous width
of 120°cm is highly recommended for all corridors.
The minimum unobstructed width of a public corridor is 150 cm (fig. 59) and the
recommended width is 180 cm.
Fig. 59
Fig. 58
Fig. 60
41
For 180° turn, the minimum width is 110
cm but 120 cm is highly recommended to
allow the comfortable maneuver.
(fig. 61)
3. Obstructions
Obstacles such as drinking fountains, dustbins, phone booths, … should be placed outside of
the circulation path of 90 cm minimum width. Exceptionally, a width of 80 cm could be
allowed on a length of 60 cm maximum (fig. 62). All this equipment should be placed at the
same side of the corridor, to ensure a continuous path with the edge of the wall as guide strip
for people with sight impairment. This obstacles have to be detectable on the floor level.
Fig. 62
42
Overhanging signs should be mounted at least at 2 m from the floor level (fig. 63).
Fig. 63
Steps and abrupt changes in levels should not be envisaged in corridors. Changes in level
have to be passed through ramps (please, refer to 6.1. Ramps).
The floor surface has to be firm, non-slipping and even. Carpets should be avoided.
The floor color has to be contrasted with the wall color for people with sight impairments.
Recommended guidelines
A continuous tactile marking of 60 cm width in the corridor is helpful for blind persons.
In long corridor, to allow a complete turn for wheelchair users, a minimum width of 150 cm is
recommended for the corridor. Another possibility is to provide regular wider areas along the
corridor for maneuvering.
Fig. 64
43
6.4. Elevators and platform lifts
Preliminary remark
For sure, elevator is the easiest way to provide accessibility to the different levels in a
building and it is not possible to ignore the use of elevator whenever we have to speak about
accessibility in a building with different levels.
But it is necessary to mention that in the phase of diagnosis in the field of accessibility for
Afghanistan, one main difficulty has been regularly mentioned, the difficulty to envisage the
installation of an elevator inside a building in the current situation for different reasons:
- Lack of regularity for the electricity power,
- Cost and abilities for maintenance,
- Availability of spare parts.
In this context, there is an important need to think about the best solution we can find. This
sub-chapter will present the result of the reflection. But as soon as the situation will change,
the use of elevators will have to be considered as essential. We will present the criteria related
to the elevators just after this preliminary remark.
1. Adaptable buildings
In the design of buildings with different levels, we have to think that, in the future, it has to be
easy to add an elevator: we can speak about adaptable buildings.
Essential design elements such as wider corridors and doors, accessible toilets are included as
integral features on the conception of the building, while provisions are made to allow
elevator to be added in the future.
As much as possible, all the facilities that have to be used by the public will be provided on
the ground floor level.
A sensitization of the personnel working inside the building has to be done in order to provide
personnel assistance to wheelchair users in case there is a need to reach the other levels.
In case of working places, it is necessary to envisage some accessible office and working
stations on the ground floor to welcome persons with disabilities in the staff.
As much as possible, all the facilities that have to be used by the public will be provided on
the ground floor and the low-leveled floors.
A sensitization of the personnel working inside the building has to be done in order to provide
personnel assistance to wheelchair users in case there is a need to reach the other levels.
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The installation of a platform lift (fig. 65) could be simpler than the installation of an elevator.
A feasibility study for the installation of mobile lift to lead into the low-leveled floor has to be
conducted.
Fig. 65
For buildings like main hospitals, it will be essential to provide access to the different levels.
Fig. 66
The use of elevator has also to be reconsidered, as this kind of buildings will be conceived
with self-autonomy for electricity.
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Planning principle
To provide well-dimensioned elevators in order to provide access to the different levels to all
users mainly wheelchair users.
Design
1. Access to elevator
Fig. 68
46
It is necessary to provide visual and tactile indication of floor level adjacent to call buttons
and opposite to lift doors.
3. Internal dimensions
Fig. 69
4. Control panel
The control panel inside the elevator car (fig. 70) should be located at a height between 90 cm
and 135 cm from the floor. Numbers are embossed to be identifiable by touch and with
contrasted colors. All control buttons shall be also in Braille.
Fig. 70
5. Audiovisual signals
47
The elevator should signal arrival to each floor by means of a bell and a light to alert sightless
and hearing-impaired passengers simultaneously.
6. Recommended equipment
The inside of the elevator car should have handrails on three side mounted 80 to 85 cm from
the floor.
With an elevator car of 1.1 x 1.3 m, a wheelchair user is not able to maneuver in the car and
often he has to go backwards in order to quit the car. In this purpose, it is recommended to put
a mirror in the elevator car.
The use of contrasted colors is recommended for all the elevator equipment for people with
visual impairment.
7. Platform lifts
Fig. 71
Fig. 72
48
6.5. Stairs
Guiding principle
To provide safe and well-dimensioned staircases for the comfort of people with reduced
mobility.
Preliminary remark
A good conception of stairs will facilitate their use for old people, walking aids users, people
with reduced mobility. For some of them, it is easier to use stairs than a long ramp.
But: Stairs could never replace a ramp or an elevator, as stairs are not accessible for all the
users.
Design
1. Width
The minimum width of stairs is 90 cm for one-way traffic. For high-frequented buildings, the
minimum width is 140 cm.
2. Landing areas
Fig. 73
Intermediate flat landing areas should be provided when
the difference in level is more than 2.5 m (fig. 73).
Landing area
3. Treads and risers
Fig. 74
The maximum riser dimension is 18 cm and the minimum tread dimension is 28 cm (fig. 75).
Fig. 75
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4. Nosing and tactile marking
Nosing should be avoided, but if inevitable, it should follow the following specifications:
(fig. 76)
- The undersides of the nosing shall not be abrupt.
- Risers shall be sloped or the underside of the nosing shall have an angle not
less than 60° from the horizontal.
- Nosing shall project not more than 4 cm.
Fig. 76
Textural marking strip should be provided at the top and bottom of stairs and at intermediate
landings (fig. 73 & 77).
Fig. 77
For people with sight impairment, the nose of steps should be with contrasted colors and
preferably different textures (fig. 78).
Fig. 78
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5. Configuration
Fig. 79
6. Handrails
Handrails must be installed on both sides of the stairs and should be extended at least 30 cm
before the first step and beyond the last step of the stairs (fig. 80).
Fig. 80
Fig. 81
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Handrails should be continuous, even at landings, without any break for the use of people
with sight impairment.
Handrails should be provided with rounded form for better grip with a cross section around
4°cm diameter (fig. 82).
Fig. 82
If wall mounted, handrails should have a clear space of minimum 4 cm from the wall.
52
6.6. Internal doors
Guiding principle
To facilitate the passage of all people and especially the wheelchair users through doors.
Design
All the design criteria that apply to entrances (please, refer to paragraph 6.2.) apply also to
internal doors except that for interior doors, a minimum opening clear width of 80 cm can be
accepted.
The most common error that one can note for interior doors is the absence of provision of
sufficient space to operate the door (related to the type of approach and the fact that one must
push or pull the door as explained in § 6.2.)
Signage beside on each door to indicate the function of the room, with indication in Braille
also should be provided.
Doors could be provided with a 30 cm high kick plate at the lower part to protect the door
from wheelchair footrests.
For spring mounted doors, an extra pull handle of 30 cm length could be provided at a
distance between 20 and 30 cm from the hinge side and at a height of around 100 cm from the
floor level to facilitate closing.
All operational devices must have contrasted colors with their surroundings and the doors
should be color contrasted with the wall.
Fig. 83
53
6.7. Signage
Planning principle
To facilitate the orientation inside buildings for all users and especially for those with hearing
and/or speaking impairments and users with reduced mobility.
Design
1. Sign types
There are four main functional typologies into which signage could be classified:
- Information signs: maps, explanation for use of different equipments, …
- Directional signs: direct the user to a destination with arrow marks aiding text,
- Identification (or Location) signs: installed at specific individual destinations,
indicate the location of a room, service, desk, …
- Warning signs: installed for the safety of users (either warning or prohibitory
signs), for example, fire exit signs.
2. General considerations
Signage systems should be clear, consistent and in all the common languages of the region.
In general, signs should not be placed behind glass panels because of possible reflection and
thus poor readability.
Symbols should be used wherever possible. They are useful for visually impaired people and
people with learning difficulties. A good pictorial symbol depends on simplicity, legibility
and good recognition / familiar factor.
3. Location
Signage should be placed at nodal positions, openly and prominently. They should be simple
in syntax and must be well lit in ambient low light conditions.
It should not obstruct any movement path and, if suspended, should have minimum clear
headroom of 2 m from the finished floor.
If the signage is floor-based and freestanding, then there should be a detectable barrier at the
floor level for the white cane users.
Signage leading to two destinations should be kept on separate lines for easier legibility.
4. Signage requirement
Signs related to barrier-free access are required at the following locations (fig. 84):
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- An exterior sign should be located at the main accessible entrance.
- In the case of multiple access points, each access point should indicate the
shortest route to the accessible entrance.
- Location and directional signs should be provided for elevators, fire exits,
accessible facilities like toilets, … on each floor
- Location and directional signs for major services like reception, public
telephone, … Accessible spaces and facilities should be identified by the
international symbol of accessibility
Fig. 84
5. Character height
Characters and numbers on signs shall be sized according to the viewing distance from which
they are to be read (fig. 85). The smallest letter type should never be less than 15 mm.
55
Fig. 85
The letters and signs should preferably be raised at least 1 mm from the background, to enable
sightless people to read the information using the tips of their fingers. The height of raised
character should be between 15 mm and 50 mm. Pictograms shall be accompanied by the
equivalent verbal description placed direct below the pictogram. As much as possible, the
signs will be translated in Braille.
The characters and background shall be matte or other non-glare finish. Characters and
symbols should contrast with their background.
The color combinations red/green and yellow/blue should not be used in order to avoid
confusing color-blind persons
8. Room signs
Signs shall be installed on the wall adjacent to the latch side of the door. Where there is no
wall space to the latch side of the door, signs shall be placed on the nearest adjacent wall. The
height shall be 150 cm from the finished floor to centerline of the sign.
The room nameplate in Braille should be incorporated into the signage at an approximate
height of 130 cm from the floor level.
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6.8. Toilets
Planning principle
To provide sufficient accessible space inside toilets rooms, with all fixtures and fittings being
within easy reach.
Design
The ease of transferring from a wheelchair to a toilet seat depends on the approach. There are
four different approaches:
- the parallel or axial approach, which is the easiest,
- the diagonal approach, which is difficult,
- the perpendicular approach, which is also difficult,
- the frontal approach, which is the most difficult.
Fig. 86
Fig. 87
57
If the type of approach (axial, diagonal or perpendicular – fig 86) has no big influence on the
size of the room, we can see on the above figure that the type of approach has an influence on
the arrangement of the fixed features in the room. As the parallel approach is the easiest for
many wheelchair users, we should organize the fixed features in a way to allow this approach
in any public building.
2. Dimensions
A toilet cubicle designed for wheelchair user should be of internal dimensions not less than
1.50 x 1.50 m with a clear space not less than 80 cm wide and 130 cm length next to the water
closet (fig. 88).
Fig. 88
Fig. 89
Fig. 90
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The distance between the toilet axe and the adjacent wall has to
be between 45 and 50 cm (fig. 91).
Fig. 92
Fig. 93
The toilet must have a lever-type flush control fixed towards the wheelchair transfer side to
facilitate flushing after transfer.
The distance of the tap/toilet roll-dispenser from the front edge of the seat has to be less than
30°cm. The height of it from the top edge of the seat has to be between 25 and 50 cm.
3. Washbasin
The top edge of the washbasin must be between 80 and 85 cm from the finished floor level
(fig. 94 & 95).
The washbasin should be mounted such that the distance between the centerline of the fixture
and the adjacent wall is at least 45 cm (fig. 95).
There should be a minimum free knee space of 75 cm width, 20 cm depth and 75 cm height
with an additional toe space of at least 75 cm width, 23 cm depth and 23 cm height from the
finished floor as shown in the following picture (fig. 94 & 95).
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The minimum clear floor space in front of the washbasin has to be of 75 cm width and 120
cm depth, of which a maximum of 48 cm in depth may be under the washbasin.
Fig. 94 Fig. 95
The hot water and drainpipe within the knee space or toe space must be properly insulated.
Fig. 96
Towel, soap dispensers, hand dryers and waste bins must be positioned such that the parts and
control operation are between 90 and 130 cm from the finished floor level.
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For walking aids users or standing person with reduced mobility:
The top edge of the washbasin is around 95 cm from the finished floor level. A grab bar
adjacent at a height of 95 cm is highly recommended (fig. 97).
Fig. 97
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6.9. Operating mechanisms and fixed features
Planning principle
To provide different operating mechanisms and fixed features for the use of the public in
reachable zone.
Definition
Operating mechanisms and fixed features: switches, plugs, bells, call buttons for elevator,
commands of various equipment, mailboxes, door or windows handles, faucets, …
Design
Vertical reach: the operating mechanisms and fixed features must be between 40 cm and
130°cm from the finished floor level (fig. 99).
Fig. 99
Horizontal reach: the minimum distance between the operating mechanism and the adjacent
wall is 40 cm (fig. 100).
Fig. 100
Fig. 100
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The forward reach over an obstruction is limited to 50 cm for a wheelchair user (fig. 101).
Fig. 101
The type of mechanisms used has to be chosen in order to minimize the effort to operate it
(fig. 100).
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7. Transport
7.3. Airports
64
7.1. Land transport
Planning principle
Buses, taxis and mini-buses should be designed as far as practicable to include facilities that
can accommodate people with disabilities.
New vehicle should comply with accessibility standards to enable all people, including
wheelchair users, to use the service provided.
Design
1. Buses
Fig. 103
Fig. 104
Wheelchair space
Fig. 105
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Alighting buzzer
An appropriate number of alighting buzzers should be provided in positions that are easily
accessible for seated or standing passengers and the push-button of an alighting buzzer should
be clearly visible, installed at 90 to 120 cm from the bus floor level and display the
information in Braille.
Information
Information on the names of all bus stops along should be indicated inside the bus by
displaying text in a suitable position and information on a route. Its final destination should be
displayed outside the bus in large text, especially on the front and side of the bus. This
information should be in a contrasting color and be well illuminated at night.
2. Mini-busses
The specifications are the same as the specifications for doors and wheelchair spaces for
busses.
Fig. 106
3. Taxis
Ideally, criteria have to be given for all new taxis in order to be adapted to allow passengers to
get in and out of them remaining seated in their wheelchairs.
Best practice
With the current lack of public transportation, the busses are overcrowded. In this situation, it
is more difficult for a person with reduced mobility to pick a bus than for other users. That
66
means that the people for whom pedestrian displacements are most difficult are also penalized
for the access to public transport.
It is highly recommended to implement a policy that will give priority to the persons with
disability for access to the public transport.
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7.2. Bus stops
Planning principle
To provide rest areas accessible to all users with clear information while waiting for the bus.
Design
1. General
At least one accessible route of 90 cm width should be provided from the alighting and
boarding point of the bus stand to the sidewalk (or main accessible pathway) and/or to the
accessible entrance of the building.
Guiding blocks should be provided along the accessible path from the alighting and boarding
point to the sidewalk and /or to the accessible entrance of the building.
2. Location
Whenever there is a difference in level between the drop-off area and the sidewalks, a curb
ramp should be provided.
3. Shelter
A shelter should be provided at the bus stand for protection against rainy and sunny weather
conditions.
Fig. 107
Seats should be provided at the bus stand for people with reduced mobility. Available free
space near the seats should be provided for wheelchair users. The seats should be positioned
such as not to impede the movement of wheelchair users.
The ground surface under the shelter has to be firm and even.
68
4. Ramps
Whenever a bus stand is not at the same level with the pathway, two separate ramps are
necessary for alighting and boarding.
5. Information
Clear information on the busses numbers and names of all bus stops should be indicated on
the bus stand area. This information should be in a contrasting color and be well illuminated
at night.
Best practice
The accessibility to the bus is provided by a combination of accessible elements on the bus
stop and on the bus. If the driver doesn’t stop on the right place, the effort done in term of
conception for accessibility will become useless. The sensitization and behavior of drivers
will be of major importance in the field of accessibility to transport.
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7.3. Airports
For airports, we have to insist on the importance of signage due to the number of information
displayed in an airport:
- There should be a tactile layout map of the airport placed right at the entrance.
- There should be clear directional signs indicating all the facilities and the
various platforms.
- The signage must also be displayed in Braille / raised numbers.
- All the audio announcements should be supplemented with visual information
displays for people with hearing impairments.
There are some specific elements also that we could add for the design;
Design
There is an important traffic in airports. For this reason, we have to increase the minimum
width of doors and corridors to 180 cm.
At the front of the counters, a clear floor space of at least 90 cm x 130 cm should be available.
There should be at least one counter at a height of 75 to 80 cm from the floor level with clear
knee space underside.
The counters should have pictographic maps indicating all the services offered at the counter
and at least one of the counter staff should be sign language literate.
3. Waiting area
Near seats areas, free spaces have to be available for persons using wheelchairs.
Best practice
Near the entrance, it is also recommended to have a particular reception desk for special care
dedicated to people with reduced mobility or sensitive impairment.
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7.4. Bibliography and references
Accessibility for the Disabled -A Design Manual for a Barrier Free Environment, 1998,
Solidere, UNESCWA, Ministry of Social Affairs, Lebanon
http://www.un.org/esa/socdev/enable/designm/
Good signs: Improving signs for people with a learning disability, Disability Rights
Commission, available on the website www.mencap.org.uk
Designing Sidewalks and Trails for Access – Best practice design guide, Federal Highway
Administration, US Dept of Transportation, available on the website www.fhwa.dot.gov
Designing for accessibility, an essential guide for public buildings, Centre for Accessible
Environments, 1999, England
Une voirie accessible, Certu et la direction des Routes, Nov 2003, France
Planning a barrier-free environment, Offices of the Chief Commissioner for Persons with
disabilities, India
Design criteria for handicapped, Ministry of Housing and Urban Development and Building
Housing Research Center, 1989, Iran
Guidelines and Space Standards for Barrier free Built Environment for Disabled and
Elderly Persons, Central Public Works Department, Ministry of Urban Affairs and
Employment, 1998, India
71
Figures
Accessibility for the Disabled -A Design Manual for a Barrier Free Environment, 1998,
Solidere, UNESCWA, Ministry of Social Affairs, Lebanon
Fig. 1, 2, 8, 26, 29, 42, 43, 50, 64, 71, 73, 77 to 79, 85 and 89
Various tools for training, Vida Brasil (in partnership with Handicap International)
Fig. 22, 28, 35, 44, 74, 75 and 107
Accessibility for disabled, nov. 2004, Bam, Veritas, ppt presentation, done for Handicap
International
Fig. 45, 69, 88, 90, 91, 93 and 99
Une voirie accessible, Certu et la direction des Routes, Nov 2003, France
Fig. 19, 20 and 34
Designing Sidewalks and Trails for Access – Best practice design guide, Federal Highway
Administration, US Dept of Transportation
Fig. 37 and 38
Planning a barrier-free environment, Offices of the Chief Commissioner for Persons with
disabilities, India
Fig. 105
Some of those figures has been modified for the purpose of the manual.
72
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