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FireNET Trouble Messages list

Loop Troubles:
Loop Open Circuit – indicates an open in the Class A SLC Loop or the zero ohm shorting jumper has lost
connection (class B).

Loop Short Circuit – indicates a direct short circuit on the loop. This is not self restoring - must reset
panel after condition has been cleared.

These are not self-restoring - Reset panel after condition has been confirmed and resolved.

Loop Wiring Trouble/Ground Trouble - indicates a ground fault condition on the loop. This condition is
typically accompanied by the Ground Fault LED on the power supply.

This fault condition may affect multiple loops at the same time as the VCC reference voltage is
common throughout the FireNET control unit board. The best method to begin troubleshooting is
to remove the loops one at a time and watch for the Ground Fault LED on the power supply to
extinguish.

Loop Not Fitted/Installed - indicates the loop is not installed (loops 3 & 4 in the case where the loop
expander is not physically installed and the configuration in the panel expects the panel is a four loop) or,
one of the loops has been damaged due to caustic electrical condition(s) and is no longer operational. In
this case the control board (for loops 1 or 2) or the loop expander board (for loops 3 or 4) must be replaced.

Device Troubles:
Disconnected Device – indicates a device which is in the panel’s current configuration, is not physically
detected by the panel. For Aux powered devices such as the SOM, this is also indicated if the device looses
its auxiliary power.

Unexpected Device – indicates a device which is not in the panel’s current configuration is physically
detected by the panel.

Unknown Device – indicates the device is not recognized by the panel. This is typically caused by
environmental conditions such as excessive EMI or improper cable distances or cable types, improper
wiring, or a damaged device. This can also indicate the device type is not a recognized by the panel’s
firmware. Verify proper firmware revision.

Wrong Device Type – indicates a device type which is in the panel’s current configuration, is different
than the actual device connected at that address. Depending on panel firmware variations it is possible the
panel may recognize a device as an older device type. In this case, simply program the panel to recognize
the device as the older type.

Bad data Trouble – indicates a device is not communicating properly with the panel. This is typically
caused by environmental conditions such as excessive EMI or improper cable distances or cable types,
improper wiring, or a damaged device.

Input Open Circuit trouble – Indicates missing or disconnected End-of-Line resistor on a FRCM, DIMM
or CZM module. Check for proper connection of the module’s 10K ohm (FRCM), 22K ohm (DIMM) or
4.7K ohm (CZM) End-of-Line resistor.

Slave Line Open Circuit – Indicates an SOM module’s output (NAC) circuit is in an open circuit
condition. Check for proper connection of the module’s 10K ohm EOL resistor.
Power failure/Auxiliary power trouble – Indicates loss of 24vdc power to a CZM and/or SOM module.
Check for proper presence and polarity of the 24vdc power to the module.

Network Trouble Messages:


Network Open or Short Circuit – Indicates an open or short circuit condition within the network wiring,
or possibly a polarity reversal between nodes. Check the red and green LEDs on network cards as well as
panel display(s) to assist in locating the trouble.

Unexpected Network Card / Network Node – Indicates a Network node (panel or network annunciator)
which is not in the current network configuration but is being detected as present by the panel/network.
Panels indicating this trouble must be reconfigured by Autolearn or updated Loop Explorer configuration
download to the network.

Network Node Missing – Indicates a Network node (panel or network annunciator) which is in the current
network configuration but is not detected as present by the panel/network. Check the red and green LEDs
on network cards of panels adjacent to the missing node to determine if a wiring problem exists. This may
also be accompanied by a Network Open or Short Circuit Trouble or Network Comms Trouble.

Network Card Not Fitted / Address Incorrect – Indicates the network card may be improperly installed
or damaged, or may represent a node address which differs from that of the panel’s configuration. If the
panel’s configuration represents the wrong address it must be reconfigured by Autolearn in order to accept
the Network card’s address.

Network Comms Trouble – Indicates interrupted or degraded data communication on the network. This
may be caused by excessive EMI/noise, improper shielding of network wiring or excessive network wire
length(s).

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