Syed Obaid Hussain

MBA – Finance
Email: syed.obaidhussainz@gmail.com | Mobile: +971-52-8253987 | Skype: de_vibe
Visa: Employment | Location: Dubai

Objective:

A target oriented professional with over 7 years of proven experience. Seeking a career based position
where I can utilize my experience and expertise in achieving organizational goals

Career Summary:

 7 years of experience in Inventory Management, Customer Relationship Management,

Cash Management & Foreign Remittance
 An unwavering commitment to branch and branchless operations, with the ability to build
productive relationships and resolve complex issues
 Use tact and diplomacy to find common ground and achieve win-win outcomes.

Area Of Expertise

 Inventory Management
 Analysis
 Reporting
 Relationship and Compliance Management
 Negotiation and Cross selling
 Customer Statements
 Banking
 Exchange operations
 Branchless Banking
 Customer Services
 Client Portfolio Management
 Administrative Support
 Cash Handling

Inventory Analyst
Al Yousuf Motors Nov 2017 to Present

Responsibilities:

 Responsible for reporting Sales to higher management on daily, weekly, month, quarterly
and annual basis
 Responsible for monitoring Aging Stock
 Responsible for monitoring Stock Clearance levels
 Responsible for on-going communication with stores to reconcile volume variances
 Responsible for preparing Monthly Associate Performance Report
 Work closely with other departments to address and resolve all reconciling items
 Responsible for Preparing Inventory Liquidation Report
 Responsible for monitoring Inventory discount approvals
 Responsible for preparing Brand Performance Report
 Responsible for preparing Store Performance Report
 Responsible for Inventory Relocation
  Responsible for managing Inventory Returns
 Responsible for maintaining accuracy of the data available on the system
 Responsible for managing warranty claims and disputes
 Responsible for working with the Store Inventory Controllers, Category Managers and Store
Manager to ensure the proper mix of merchandise is in the store
 Responsible for managing events including stock movements, proper invoicing and asset
protection
 Responsible for report distribution to business partners
 Responsible for all the Communication to store associates important information on Asset
Protection policies and guidelines
 Responsible for assisting in receiving and displaying product shipments on store retail
shelves within twenty-four hours of delivery
 Responsible for preparing Week over week review
 Responsible for report distribution to business partners
 Working with large amounts of data from various systems
 Learning and understanding data flows both in and out of systems

Business Support Executive – Business Rewards

Yougotagift.com Dec 2016 to August 2017

Responsibilities:

 On-boarding corporate clients by setting up accounts

 Processing orders for Business Rewards
 Managing service quality
 Account Management and reporting
 Communicating new service offerings
 Service feedback to product/tech team
 Service feedback to merchant acquisition team

Customer Services Executive – Corporate Services

Al Fardan Exchange April 2014 to November 2016

Responsibilities:

 Maintain records, prepare reports and perform work processing assignments

 Preparation of STR (Suspicious Transaction Report), to be reported to Central Bank
 Prepare daily, weekly & monthly customer statements
 Regular Meetings with the existing customer and new customers
 Manage incidents including service quality and communication
 Responsible for all callback of funds
 Responsible for processing all the amendments in funds transfers
 Forecast daily business volume for effective decision making
 Bridge the communication between Compliance Department, Accounts Department and
Operations Department
 Promote cross selling
 Provide first and second line technical support to internal staff
 Manage customer complaints and ensuring timely closure
 Act as a single point of contact for phone calls and emails from staff regarding corporate
issues and queries
 Associate Manager - Cash
Tameer Microfinance Bank Limited March 2010 to August 2013

Responsibilities:

 Responsible for smooth functioning of CFC’s working in 4 different locations

 Monitor & Supervise movement of cash in and out of the branch
 Ensure AML Policies, Procedures and controls cover all applicable laws and regulations.
 Assist Senior Management in managing effectively the risks faced by the business
 Act as the Money laundering Reporting officer
 Make external suspicious activity reports in accordance with applicable laws and procedures
 Conducts surprise inspections and identify compliance breaches
 Present analysis and recommendations to management on a periodic basis
 Take ownership of the CFC’s Audit and self assessment functions
 Proper review of applications for issuance of Payment Order and DD
 Supervise inward and outward clearing instruments on the system accordingly
 Ensure the cash loading and serviceability of ATM at all times
 Take ownership of the branch compliance, Audit and self assessment functions
 Custodian of keys

Educational Qualifications:

2007 – 2008 Master in Business Administration - “Marketing”

2005 – 2007 Bachelors in Business Administration - “Honors”
2011 – 2016 Junior Associate of Institute of Bankers (ACB-UK) Level III in progress

Technical Qualification

 Advanced Excel
 Ms Office
 Peachtree (ERP)
 Tally 9.0 (ERP)