INTERNAL WORK ORDER

TABLE OF CONTENTS
IWO Information
IWO Overview
Planning Personnel Information
Implementer Information
Escalation Procedure
Node Information
IWO Timeline Description
Fallback Procedure
Impact Analysis

IWO INFORMATION

This IWO is intended to serve as the primary document for coordination and approval of activities to be
performed on site or remotely. The document contains all relevant information regarding administrative
matters, job description and technical reference

IWO OVERVIEW

1. Type of Work:
 Work Oder Updates/Patches/Upgrade Configuration change

2. Network:
 GSM  UMTS LTE CDMA

Node Name(s):
3. Node:
MSC

4.
Responsible Area(s):
Core Network Access and TX  RAN

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IWO BASIC INFORMATION

1. Prepared by: Ramaliehe Khanyane Dept: NQM

2. IWO Ref.: RNP-20170106
3. Access type:  Remote   Onsite
4. Start Date: Start Time:

10/Jan/2017 00:00
5. End Date: End Time:

10/Jan/2017 04:00
6. Rollback Procedure Applicable? Time for Decision to Rollback:

Yes immediately

PLANNING PERSONNEL INFORMATION

Engineer Information Supervisor / manager Information

Name: Ramaliehe Khanyane Name: Maxwell Mbundwini
Mobil 6222 8945 Mobil 6222 6420
EEe: e:

IMPLEMENTOR INFORMATION

Engineer Information Supervisor / manager Information

1 Name: 1 Name: Joseph Ntobo
Mobil Mobil 6222 1027
2 Name:
e: 2 Name:
e:
Mobil Mobil
3 Name:
e: 3 Name:
e:
Mobil Mobil
e: e:
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 INTERNAL WORK ORDER

WORK OVERVIEW

Description:

The purpose of this IWO is to correct 2G cell IDs which are clashing. A total of 47 cells were fund having
similar CIs.

Expected Downtime: 5mins

Pre-requisites for commencing the execution of IWO:

 Scripts for all sites to be changed should be ready

ESCALATION PROCEDURE

Emergency:

N/A

Non-emergency issues:

N/A

NODE INFORMATION

Site Information

NAME: See attached Excel sheet

IWO TIMELINE DESCRIPTION

Start at Duration Activity Responsible Impact

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Calls initiation
00:00 15mins Define new CGI's on the MSC Switch
allowed

00:15 1hr30mins Update new cell ID's on parent BSC's & NQM
RNC's
01:45 15mins Switch MSC Clean-up
Delete old CGI's
Good customer
Trailing of affected areas and remedial
02:00 2hrs actions where needed NQM experience on
voice calls

FALLBACK PROCEDURE

 N/A

IMPACT ANALYSIS