D A T A S H E E T
Archiving SAP Content with Open Text Software
and Hitachi Content Archive Platform
Organizations that use SAP solutions must contend with ever increasing
database size, reliance on unstructured content and the need to retain
content to meet strict regulatory and governance requirements. Using
Open Text’s archiving software in combination with Hitachi Content Archive
Platform improves the SAP environment and yields significant benefits.
Business Challenges
Adopting SAP solutions has helped organiza-
tions improve their operations and raise the
quality of customer service. Yet with each
SAP transaction — which increases the size of
the SAP database — there is often non-SAP
content relating to the transaction, such as
e-mail and office documents, that needs to be
managed. The need to access and manage
both SAP and non-SAP content and comply
with regulatory and corporate governance
policies regarding data retention means cus-
tomers face certain challenges as their SAP
deployments evolve and grow.
A growing database not only requires more
storage, but also can adversely impact system
performance and increase backup and restore
durations, thereby potentially reducing system
availability. A larger database also requires
more time and resources to upgrade.
Besides content held in SAP databases,
users also need to access unstructured
content such as proposals, contracts and
invoices. Difficult, out-of-context access to
this unstructured content results in slower,
more labor intensive, high cost processes
with poorer customer service.
Finally, the increased focus on corporate
governance and the need to comply with
legislation, such as the Sarbanes-Oxley Act,
mean that content must be retained in a
compliant manner to support litigation readi-
ness and avoid negative disclosures.
The Solution
Hitachi Content Archive Platform and
archiving software from Open Text, the
leader in providing Enterprise Content
Management (ECM) solutions for SAP
applications, are a powerful combination
that helps enhance the SAP environment
and address these business challenges.
SAP Archiving by Open Text slows data-
base growth and improves performance.
It offloads aged data and documents while
maintaining access to them.
SAP Document Access by Open Text inte-
grates with SAP applications to provide
access to SAP and non-SAP documents in
the context of related business objects in
the SAP interface.
Beyond SAP Document Access and SAP
Archiving, Open Text is able to draw on its
long-standing collaboration with SAP to also
offer a range of additional products that
help leverage and enhance enterprise-wide
SAP applications.
Key Benefits
■■ More efficient and faster processes
through improved system response
times and better access to information
■■ Reduced system backup duration and
improved system availability through
reduction in restore time
■■ Faster and less resource-intensive
system upgrades
■■ Integration of SAP and non-SAP
documents into SAP processes,
allowing faster access and enabling
improved customer service
■■ Improved compliance and litigation
readiness
■■ Reduced total cost of ownership (TCO)
through archiving of aged content out
of the database
■■ Improved enablement of customer
and vendor self service
■■ Reduced TCO through use of Hitachi
Content Archive Platform storage,
which is easier to manage and scales
better than optical and alternative
disk-based offerings such as network
attached storage (NAS) or content
addressed storage (CAS)
Hitachi Data Systems

SAP PLM
SAP CRM
SAP CRM
SAP SRM
External
System
MM
SD
FI
Process Oriented Grouping of Content
SAP Database
■ Extends standard SAP ArchiveLink beyond SAP content
■ WORM storage layer enforces retention and ensures authenticity
Hitachi Content Archive Platform integrates
with Open Text archiving software (Open
Text Enterprise Library Services) to pro-
vide secure, compliant archival storage. It
enforces retention time frames set by the
application layer.
Organizations are able to gain maximum
benefit from their SAP investment, plus
achieve improved content storage and com-
pliance by extending their SAP environments
with Open Text software, and the Hitachi
Content Archive Platform.
Open Text’s Solutions
for SAP Applications
In addition to SAP Archive by Open Text
and SAP Document Access by Open Text,
which are resold by SAP, Open Text also
offers extensions that enable organizations
running SAP software to securely man-
age all documents and content (including
content from non-SAP sources) within a
single content repository. These exten-
sions include solutions for Vendor Invoice
Management, Customer Information
Management, Supplier Information
Management and more.
Solution Highlights
■■ System scalability that supports enter-
SAP PLM
SAP SRM
External
System
prise growth
MM
SD
FI
■■ Data retention enforced all the way
through to the "write once, read many"
(WORM) (unalterable) storage layer
Bu
sin
■■ Duplicate elimination for efficiency
es
sP
■■ Encryption for added security
roc
es
■■ Ongoing content authenticity verified at
s
the storage layer
SAP Database Hitachi Content
Archive Platform ■■ Ability to “shred” content to ensure com-
plete removal upon content deletion
■■ Extends standard SAP ArchiveLink
beyond SAP content
■■ Archives paper documents, desktop
Hitachi Content Archive Platform documents, e-mail, print lists and out-
This robust “active archive” enables effective bound documents; supports legacy
long-term, fixed-content data preservation. decommissioning of host systems
Designed to seamlessly integrate into an ■■ Supports bulk import and high-volume
existing enterprise storage infrastructure, scanning
the high-performance, high-availability, ■■ Provides viewing with notes and
highly scalable archiving solution satisfies annotation capability
an organization’s regulatory compliance ■■ Virtual foldering — single point of
requirement by ensuring the secure, long access for SAP and non-SAP content
term preservation and fast search and ■■ Range of viewing choices — SAP GUI,
retrieval of valuable business records. SAP NetWeaver Portal, Open Text’s
Livelink ECM, custom Web pages
■■ Full support for disaster recovery, high
availability, local caching configurations
■■ Uses SAP security and authorization
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SAP ArchiveLink is a trademark and SAP NetWeaver is a registered trademark of SAP AG in Germany
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© Hitachi Data Systems Corporation 2008. All Rights Reserved.
DS-044-B DG April 2008