LEARNING MODULE 4

TVET-PROGRAMME TITLE: TOURISM SERVICE LEVEL I

MODULE TITLE : CLEANING PREMISES AND EQUIPMENT
MODULE CODE : CST TUS1 M04 0818
NOMINAL DURATION : 24 Hours.
MODULE DESCRIPTION :
This module describes the performance outcomes, skills and knowledge required to
carry out general cleaning duties as part of a job role in tourism or hospitality enterprise
or any other service industry context. It requires the ability to set up cleaning
equipment and to safely clean premises and equipment using resources efficiently to
reduce negative environmental impacts. It does not include contract cleaning which is
covered by the Asset Maintenance Training Package.
LEARNING OUTCOMES
At the end of the module the learner will be able to:
LO1 Select and set up equipment and materials.
LO2 Clean wet and dry areas and associated equipment.
LO3 Maintain and store cleaning equipment and chemicals.
LO4 Reduce negative environmental impacts.
MODULE CONTENTS
Introduction to the module
LO1 SELECT AND SET UP EQUIPMENT AND MATERIALS.
1.1 Selecting cleaning equipment
1.2 Checking conditions of cleaning equipment
1.3 Selection and preparation of cleaning agents and chemicals
LO2 CLEAN WET AND DRY AREAS AND ASSOCIATED EQUIPMENT.
2.1 Scheduling and performing cleaning tasks
2.1.1 Cleaning schedule
2.1.2 Cleaning procedures
2.2 Preparing wet and dry areas
2.2.1 OHS and environmental requirements
2.3 Identifying hazards
2.4 Barricading the work area
2.5 Selecting and applying correct cleaning agents

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 2.5.1 Manufacturer recommendations
2.6 Selecting and applying correct agents and chemicals
2.7 Usage of cleaning equipment and PPE
LO3 MAINTAIN AND STORE CLEANING EQUIPMENT AND CHEMICALS.
3.1 After use cleaning
3.2 Arranging routine maintenance
3.3 Identifying and reporting equipment faults
3.4 Equipment storage
3.5 Chemical storage
LO4 REDUCE NEGATIVE ENVIRONMENTAL IMPACTS.
4.1 Efficient utilization of resource
4.2 Waste disposal mechanisms

LEARNING METHODS:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Interview
 Written Test
 Oral Questioning
 Observation / Demonstration
 ASSESSMENT CRITERIA
LO1 Select and set up equipment and materials.
1.1 Select equipment according to type of cleaning to be undertaken.
1.2 Check that all equipment is clean and in safe working condition prior to use.
1.3 Select and prepare suitable wet and dry-cleaning agents and chemicals
according to relevant manufacturer and OHS and environmental
requirements.
1.4 Select and use protective clothing where necessary.
LO2 Clean wet and dry areas and associated equipment.
2.1 Take account of potential customer inconvenience in scheduling and
performing cleaning tasks.
2.2 Prepare wet and dry areas to be cleaned and identify any hazards.
2.3 Barricade the work area, or place warning signs as appropriate to reduce risk
to colleagues and customers.
2.4 Select and apply correct cleaning agents or chemicals for specific areas,
according to manufacturer recommendations, safety procedures and
enterprise policies and procedures.

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 2.5 Select and apply correct agents and chemicals for particular equipment or
surfaces.
2.6 Use equipment correctly and safely.
LO3 Maintain and store cleaning equipment and chemicals.
3.1 Clean equipment after use according to enterprise requirements and
manufacturer instructions.
3.2 Carry out or arrange routine maintenance according to enterprise procedures.
3.3 Identify equipment faults and report them according to enterprise procedures.
3.4 Store equipment in the designated area and in a condition ready for re-use.
3.5 Store chemicals according to health and safety requirements.
LO4 Reduce negative environmental impacts.
4.1 Use energy, water and other resources efficiently when cleaning premises to
reduce negative environmental impacts.
4.2 Safely dispose of all waste, especially hazardous substances, to minimize
negative environmental impacts.

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 RESOURCE REQUIREMENTS
CST TUS1 M04 0818
CLEANING PREMISES AND EQUIPMENT
Item Recommended
Description/
Category/Item Quantity Ratio
No Specifications
(Item: Trainee)
A Learning Materials
1. TTLM 30 1:1
2. Reference Book
 6 1:5

 6 1:5

B Learning Facilities & Infrastructure

1. Cleaning Equipment Pack 5 1:6

2. Class room 1 1:30

3. Computer with LCD projector 1 1:30

4. CD player 1 1:30

5. Simulated tour Office 1 1:30

6. Full Camping equipment pack 3 1:10

C Consumable Materials

1. Stationery 1 pack 1:30

2. CD 1 1:30

D Tools and Equipment’s

1. Boards 1 1:30

2. Erasers 1 1:30

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 SESSION PLAN-1 (M04-LO1)
Unit of Competence CLEAN PREMISES AND EQUIPMENTS
Module Title CLEANING PREMISES AND EQUIPMENTS
LO 1 SELECT AND SET UP EQUIPMENT AND MATERIALS
Session Objectives At the end of this session the trainees shall be able to:
 Select equipment according to type of cleaning to be
undertaken.
 Check that all equipment is clean and in safe working
condition prior to use.
 Select and prepare suitable wet and dry-cleaning agents and
chemicals according to relevant manufacturer and OHS and
environmental requirements.
 Select and use protective clothing where necessary.
Nominal
Activities Contents Methods
Duration
Introduction 45 Min Introduction to the module and LO1 Lecture
20 Min  Selecting cleaning equipment Lecture/Discussion
30 Min  Checking conditions of cleaning Lecture/Discussion
Sessions equipment
60 Min  Selection and preparation of cleaning Lecture/Discussion
agents and chemicals
45 Min Accomplishment of Test and project/s Individual/group
Evaluation
activity
Summary 40 Min Wrap up and feedback Question & Answer
Learning guide #1
Resources Sample Checklists
Cleaning Equipments

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 SESSION PLAN-2 (M04-LO2)
Unit of Competence CLEAN PREMISES AND EQUIPMENTS
Module Title CLEANING PREMISES AND EQUIPMENTS
CLEAN WET AND DRY AREAS AND ASSOCIATED
LO 2
EQUIPMENT
Session Objectives At the end of this session the trainees shall be able to:
 Take account of potential customer inconvenience in scheduling
and performing cleaning tasks.
 Prepare wet and dry areas to be cleaned and identify any
hazards.
 Barricade the work area, or place warning signs as appropriate
to reduce risk to colleagues and customers.
 Select and apply correct cleaning agents or chemicals for specific
areas, according to manufacturer recommendations, safety
procedures and enterprise policies and procedures.
 Select and apply correct agents and chemicals for particular
equipment or surfaces.
 Use equipment correctly and safely

Nominal
Activities Contents Methods
Duration
30 Min  Recapitulation of LO1 & Introduction to Question and
Introduction LO2 Answer

60 Min  Scheduling and performing cleaning Lecture/Discussion

tasks
 Cleaning schedule
 Cleaning procedures

45 Min  Preparing wet and dry areas Lecture/Discussion

 OHS & environmental requirements
Sessions
35 Min  Identifying hazards Lecture/Discussion

25 Min  Barricading the work area Lecture/Discussion

60 Min  Selecting and applying correct cleaning Lecture/Discussion

agents
 Manufacturer recommendations

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 60 Min  Selecting and applying correct agents Lecture/Discussion
and chemicals

60 Min  Usage of cleaning equipment and PPE Lecture/Discussion

45 Min Accomplishment of Test and project/s Individual/group

Evaluation
activity
Summary 45 Min Wrap up and feedback Question & Answer
Learning guide #2
Resources Sample Checklists
Cleaning Equipments & PPE

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 SESSION PLAN-4 (M04-LO3)
Unit of Competence CLEAN PREMISES AND EQUIPMENTS
Module Title CLEANING PREMISES AND EQUIPMENTS
MAINTAIN AND STORE CLEANING EQUIPMENT AND
LO3
CHEMICALS
Session Objectives At the end of this session the trainees shall be able to:
 Clean equipment after use according to enterprise
requirements and manufacturer instructions.
 Carry out or arrange routine maintenance according to
enterprise procedures.
 Identify equipment faults and report them according to
enterprise procedures.
 Store equipment in the designated area and in a condition
ready for re-use.
 Store chemicals according to health and safety requirements.
Nominal
Activities Contents Methods
Duration
30 Min  Recapitulation of LO2 & Introduction to Question &
Introduction
LO3 Answer
Sessions 30 Min  After use cleaning Lecture/Discussion
45 Min  Arranging routine maintenance Lecture/Discussion
30 Min  Identifying and reporting equipment faults Lecture/Discussion
60 Min  Equipment storage Lecture/Discussion
60 Min  Chemical storage Lecture/Discussion
45 Min Accomplishment of Test and project/s Individual/group
Evaluation
activity
45 Min Wrap up and feedback Question &
Summary
Answer
Learning guide #3
Resources Sample Checklists
Cleaning chemicals & Equipments and PPE

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 SESSION PLAN-1 (M04-LO4)
Unit of Competence CLEAN PREMISES AND EQUIPMENTS
Module Title CLEANING PREMISES AND EQUIPMENTS
LO4 REDUCE NEGATIVE ENVIRONMENTAL IMPACTS
Session Objectives At the end of this session the trainees shall be able to:
 Use energy, water and other resources efficiently when
cleaning premises to reduce negative environmental impacts.
 Safely dispose of all waste, especially hazardous substances, to
minimize negative environmental impacts.
Nominal
Activities Contents Methods
Duration
Introduction 30 Min  Recapitulation of LO2 & Introduction to LO3
Sessions 45 Min  Efficient utilization of resource
45 Min  Waste disposal mechanisms
60 Min Accomplishment of LAP Test and/or project/s Individual/group
Evaluation
activity
60 Min Wrap up and feedback Question &
Summary
Answer
Learning guide #4
Resources
Cleaning chemicals & Equipments

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