Professional Documents
Culture Documents
-Register: formal
-Formal linkers.
- No: abbreviations, idioms, slang, phrasal verbs, no informal linkers (But, So, Because, And), numbering,
bolding, italicizing, bulleting, underlining + no indention.
-Opening:
Dear Sir,
Dear Madam,
Dear Sir or Madam,
Dear Professor… ,
Dear Doctor…… , the 2 only professions where you name that profession + family name of that Doctor
or professor: Dear Professor Brown, or Dear Doctor Brown, .
-Start with == in 1st p. you state v. clearly the purpose of letter of complaint (= what is your problem?)
“I am writing to you to… / in order to complain ABOUT…an unfortunate / a most unfortunate… event that
took place…”
“I am writing to you to… / in order to draw your attention WITH regard to / regarding the…”
“I am writing to you to… / in order to complain and express my dissatisfaction WITH certain…”
“I am writing to you to… / in order to complain and express my concern ABOUT …”
“I am writing to you to… / in order to explain to you the fact that I am deeply dissatisfied WITH…”
“I am writing to you to… / in order to let you know that I am deeply disappointed WITH…”
1
“I expect to receive (full) financial compensation for my disappointment, otherwise I will take the issue
further, by contacting a lawyer”
“Unless you attempt to / try to solve the present issue, I see no option but to / I am forced to / I see myself
forced to take the problem further into a court of law.”
- refer to ABSOLUTELY ALL DETAILS from the job opening / advertisement / information sheet /
task requirement.
- Do not apologize!!!