2015 Risk and opportunities register
TOTAL COMMITMENT RISK IMPACT
 Adverse negative impact on
Operating safely Safety or people or the environment
environmental  Prosecution, fines, insurance
incident claims, reputational damage
and project delays
 Failure to prequalify in
selected markets due to
poor health, safety and
environmental record
 Failure to deliver targets
 Increased employee
Developing our people Not attracting turnover
the right skills  Difficult to maintain the
and talent to the highest levels of customer
Group to deliver service and technical
projects excellence
 Inability to deliver projects
due to lack of relevant skills
MITIGATION OPPORTUNITY
 Key personnel with leadership responsibility  Not causing harm to
 Robust policies and management systems people working on our
(OHSAS 18001) sites
 Board health, safety and environment  Reduction in lost time
committee supported by Group health and due to accidents
safety forum  Enhanced reputation
 Established safety systems, site visits, and ability to prequalify
monitoring and reporting procedures for contracts
 Regular HSE training including behavioural
training
 People Promise has been deployed in all  Increased
divisions attractiveness of the
 Further investment in graduate and business to skilled and
apprenticeship schemes to secure an annual talented employees
inflow of new talent  Development of in-
 Monitoring future skills and capability house capability
requirements  New leadership
 An annual employee appraisal process is in development
place, providing two way feedback on programme
performance
 Annual employee appraisal process in place
 Training and development plans seek to
maximise relevant skills and experience
 Succession plans in place across the Group
 Staff leaver and joiner feedback is obtained to
understand reasons for change
 Remuneration packages are benchmarked
where possible
TOTAL COMMITMENT RISK IMPACT MITIGATION OPPORTUNITY

Protecting the High energy use  Direct contribution to  Energy efficiency campaign  Increased operational
environment and poor waste climate change  Clear policies on vehicle and plant selection efficiency
management  Increased operating costs and use, monitoring and management of fuel  Operational cost
 Inability to address client consumption savings
needs  Engaging with clients and through industry  Business differentiator
 Legal action through non- groups on best practice
compliance with legislation  Robust environmental management system
(ISO 14001)
 Use of technology and alternative methods of
transport
 Strategies for waste reduction in place
 Engagement with waste and recycling
businesses

Managing our supply Poor project  Negative environmental
chain delivery and use impact of using materials
of non- that are not sustainable
sustainable  Poor project delivery
materials through not managing our
supply chain and
subcontractors properly
 Association with poor labour
practices
 Establishing minimum standards through  Driving improved
procurement policy labour sourcing and
 Risk assessment of potential high risk ethical procurement
materials and services across supply chain
 Promotion of Supply Chain Sustainability with wider benefits on
School to suppliers materials sourcing
TOTAL COMMITMENT RISK IMPACT MITIGATION OPPORTUNITY

Working with Local resistance  Reduced client engagement  Robust planning and identification of project  Adding value and direct
communities to projects  Community resistance to risks benefit to communities
projects  Active engagement with local communities  Providing local
 Inability to win contracts  Associate membership of Considerate employment through
and reduced opportunity for Constructors Scheme apprenticeships
growth  Use of Public Liaison Officers  Leaving a legacy in
 Use of the ‘LM3’ tool communities
 Being seen as a
forerunner in
addressing economic
growth and adding
value to communities
through our
construction activity
Governance

Failure by  Reputational damage  Policy of non-engagement in government  Reputation

employees to  Failure to adapt and lobbying enhancement as an
observe the innovate to deliver  Implementation of Perfect Delivery ethical, client focused
appropriate  client expectations philosophy across the Group organisation
standards of  Inability to win contracts  Regular client and stakeholder engagement  Ability to win work and
integrity and and reduced opportunities  Independent raising concerns helpline attract talented
conduct in for growth available for all employees employees
dealing with  Exposure to potential  Ethics policy communicated to all employees
clients, suppliers fines/liability for regulation  Training in place to ensure awareness of and
and other or legislation breaches compliance with both
stakeholders competition law and the Bribery Act
 Internal and external audit