Date of Revision: JUNE 2017

UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus

Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 1 of 8
Course Code MGT 321 Pre-requisite
Course Title Management Science Co-requisite
Credit Units 3 units Semester Second Semester
Total Contact Hours 54 hours Academic Year 2017-2018
Course Description:
Management science is designed to learn the total quality management. It provides lasting solutions to the organization plagued with problems of deflects, high
costs on account of rework and waste, and delayed delivery of products and services and others. It also contains strategy that will result performance in respect of all the learning
and growth, external business, process and financial success. The concepts and strategy is included that may lead to economic performance, improved employee morale, customer
satisfaction, increased market share and above all a deserving pride among the employee.
Course Objectives:
Cognitive:
1. Recognize the importance of learning management science.
2. Acquire and understand the concepts and strategic of quality management.
3. Display confidence to develop business skills that may lead to economic performance.
Affective:
1. Discuss the total quality management that will result to customer satisfaction.
2. Describe organizations’ problems and able to solved through the proper strategic planning.
3. Exhibit competence and self-confidence to improve the morals and pride of the employees.
Psychomotor:
1. Apply the different concepts and strategy of the TQM.
2. Describe the importance of management science in the organization.
3. Demonstrate lasting solutions to the problems through TQM.

Course Requirements: Quizzes Recitation Attendance Assignments Reportorial

Major Requirements: Preliminary Examination Midterm Examination Final Examination
Prepared by: Recommending Approval: Approved by:

Acct. Samuel U. Itchon, Jr. Acct. Jonathan De Veyra, MBA Warren L. Calilung, Ed.
D
Date of Revision: JUNE 2017
UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus
Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 2 of 8
Instructor Dean, CBA School Director

TERM SPECIFIC OBJECTIVES SUBJECT MATTER METHODOLOGY TEACHING AID TIME FRAME VALUING IN LINE EVALUATION
W/ M/V TOOLS
 Define quality, quality 1. TQM Evaluation Lecture Outlined topics 4.5 Manifest the value Quiz
control, planning and 1.1 Introduction of learning and
strategies. 1.2 Definition of Discussion Research Work understanding. Reportorial
P Terms 6.0
R 1.3 Dimensions of Problem Analysis Assignment
E Quality
L 1.4 Evolution of Recitation
I Quality
M 1.5 Quality control Activities/Seatwork
I planning and
N strategy planning The value of honesty
A  Describe the cost of 2. Quality Cost and sincerity.
R quality. 2.1 Cost of Quality
Y  Appreciate the 2.2 Classification of
importance of business Failure cost
model of Optimum 2.3 Reducing cost
Quality Art 2.4 Juran’s model
 Differentiate the optimum quality
external failure cost and cost
internal failure cost. 2.5 Analysis of COQ
for improvement,
External failure
cost and internal
failure cost

Prepared by: Recommending Approval: Approved by:

Date of Revision: JUNE 2017
UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus
Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 3 of 8
Acct. Samuel U. Itchon, Jr. Acct. Jonathan De Veyra, MBA Warren L. Calilung, Ed.
D
Instructor Dean, CBA School Director

TERM SPECIFIC OBJECTIVES SUBJECT MATTER METHODOLOGY TEACHING AID TIME FRAME VALUING IN LINE EVALUATION
W/ M/V TOOLS
 Define leadership and 3. Leadership Lecture Drawing/ Sketch 4.5
understand the elements 3.1 Definition terms pad
of TQM. 3.2 Elements of TQM Discussion
P  Describe the Deming’s 3.3 Leadership for
R 14 points and strategies TQM
E of top management 3.4 Deming’s 14 points
L for top management
I 3.5 Strategies for top
M management
I
N
A
R
Y

PRELIMINARY EXAM
1.5

Prepared by: Recommending Approval: Approved by:

Acct. Samuel U. Itchon, Jr. Acct. Jonathan De Veyra, MBA Warren L. Calilung, Ed.
D
Date of Revision: JUNE 2017
UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus
Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 4 of 8
Instructor Dean, CBA School Director

TERM SPECIFIC OBJECTIVES SUBJECT MATTER METHODOLOGY TEACHING AID TIME FRAME VALUING IN LINE EVALUATION
W/ M/V TOOLS
 Describe the tools and 4. TQM Lecture Outlined topics 4.5 Manifest the value of Assignment
techniques and how they Implementation acceptance and
influenced the 4.1 Tools and Discussion responsibility given Quiz
M organization. techniques to them.
I 4.2 PDSA TQM Oral Quiz
D Implementation
T 4.3 Barriers to TQM Recitation
E Implementation
R  Understand the service 5. Customer 3.0 Reportorial
M quality and the failures satisfaction
of services and how the 5.1 Service quality
customer is being 5.2 Failures of services
satisfied. 5.3 Agreed customer
responsibility
Date of Revision: JUNE 2017
UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus
Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 5 of 8

Prepared by: Recommending Approval: Approved by:

Acct. Samuel U. Itchon, Jr. Acct. Jonathan De Veyra, MBA Warren L. Calilung, Ed.
D
Instructor Dean, CBA School Director

TERM SPECIFIC OBJECTIVES SUBJECT MATTER METHODOLOGY TEACHING AID TIME FRAME VALUING IN LINE EVALUATION
W/ M/V TOOLS
 Recognize the employee 6. Employee Lecture 7.5
involvement and involvement
motivation that 6.1 Employee Discussion
M encourage having motivation
I teamwork in the 6.2 Motivation theory
D organization. of individual
T employee
E  Explain the importance 6.3 Teamwork
R of communication in the 6.4 Efficient
M organization communication
6.5 Training and
monitoring
6.6 Recognition and
reward
6.7 Performance
appraisal

MIDTERM EXAM 1.5

Date of Revision: JUNE 2017
UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus
Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 6 of 8

Prepared by: Recommending Approval: Approved by:

Acct. Samuel U. Itchon, Jr. Acct. Jonathan De Veyra, MBA Warren L. Calilung, Ed.
D
Instructor Dean, CBA School Director

TERM SPECIFIC OBJECTIVES SUBJECT MATTER METHODOLOGY TEACHING AID TIME FRAME VALUING IN LINE EVALUATION
W/ M/V TOOLS
 State the importance of 7. Process Approach Lecture Outlined topics 4.5 Manifest the value of Assignment
process approach in the 7.1 Customer supplies honesty and patience.
organization. classes Discussion Group dynamic
F 7.2 Supply change
I management Problem Analysis Recitation
N 7.3 JIT/ Just-in-time
A management Facilitator Seatwork
L 7.4 Classification of
literature

 Explain and describe the 8. Continuous process 7.5

continuous process and involvement
how to apply the 8.1 Introduction
KAIZEN tools in the 8.2 Definition of terms
organization. 8.3 KAIZEN Goals
8.4 PDCA and 7
Quality Tools Remaining 3.0 The value of Requirement:
8.5 KAIZEN Benefits hours is for the perseverance and Interview of 5
Date of Revision: JUNE 2017
UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus
Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 7 of 8
preparation of sincerity to accept different business
their research given task. establishments.
work.
Final Exam
1.5

Prepared by: Recommending Approval: Approved by:

Acct. Samuel U. Itchon, Jr. Acct. Jonathan De Veyra, MBA Warren L. Calilung, Ed.
D
Instructor Dean, CBA School Director

Grading System:
The coverage of the Final examination will constitute lecture during preliminary to the final period.
Class Standing: =66.67% Term Grade: =33.33%
Quizzes: =40%
Recitation: =20%
Reports: =20%
Assignment: =10%
Seatwork: =10%
Semestral Grade =Prelim = 30% = Midterm = 30% + Final = 40%
Date of Revision: JUNE 2017
UNIVERSITY OF PERPETUAL HELP SYSYTEM LAGUNA-Isabela Campus
Minante 1, Cauayan City
CLUSTER OF COURSES
COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY
SYLLABUS IN MANAGEMENT SCIENCE
Page 8 of 8
Textbook:
Book References:
1. Total Quality Management. Mc Graw-Hill International Edition 2010,
Subburaj Ramasamy, Copyright 2005
2. Management, 8th edition. Copyright 1999
Hellriegel, Jackson and Slocum

Supplementary Readings: Dictionary and other Management books, Magazines

Prepared by: Recommending Approval: Approved by:

Acct. Samuel U. Itchon, Jr. Acct. Jonathan De Veyra, MBA Warren L. Calilung, Ed.
D
Instructor Dean, CBA School Director