FORMAL LETTER

PRACTICE 1

You are not satisfied with the unkempt surroundings of your residential area. Write a letter of
complaint to the Town Council based on the notes you have made.

Neglected public parks Vehicles Water/Storm-water Junk and garbage

- Long grass and - Abandoned - Run-off from yards - Complaint 1 (own

weed answer)
- Improper parking - -plugged drains
- Stagnant water - Complaint 2 (own
answer)

When writing the letter, you should remember to:

- Lay out the letter correctly (addresses, date, salutation, title, closing)
- Use all the notes given
- Give you own ideas when needed
 INTRODUCTION (Suggested time: … minutes)

Question requirement To complain about the unkempt surrounding of the residential area

BODY (Suggested time: … minutes)

Content Point Elaboration Example

1. Neglected public Children playground not well - See-saws built with wooden plank cracking and
parks maintained and serviced splitting
- Missing rungs on a ladder of the slide

2. Long grass and Not cut regularly, hinders children to Hiding place for snakes, scorpion, centipedes
weeds play in the park

3. Stagnant water Pools of water after heavy rain Become breeding grounds for mosquitoes

4. Vehicles Residents own at least two vehicles Motorcycles, cars, bicycles

5. Abandoned vehicles Parked on public street, open space Unlicensed or inoperable vehicles become homes for
for more than 6 months animals/ insects

6. Improper parking Selfish attitude and no neighbourly Obstructing two-way public street
values

7. Storm-water Rain water and anything it carries Dried leaves, twigs, dead animals/insects/trash tracks
along from the roof and paved areas carried by storm water
to system of pipes

8. Run-off from yards Water flows from the houses to the When renovating the house, dirty water that flows from
street the house to the street could cause some parts of the
street to stain

9. Plugged drains Unpleasant smells The drains are filled with rubbish, wood planks, dead
animals

10. Junk and garbage Unwanted and unused furniture at Furniture, boxes, old clothes
illegal place

11. (Own answer) Illegal Piled garbage and unwanted Rats, mice and other vermin live and breed
dumping furniture at illegal place

12. (Own answer) illegal Burn in open and illegal space Open burning of dried leaves, garbage, old furniture
burning of the
garbage

CLOSING (Suggested time: … minutes)

CONCLUSION Dissatisfaction would be solved

Hope Immediate action taken

 INTRODUCTION (Suggested time: … minutes)

Question requirement To complain about the unkempt surrounding of the residential area

BODY (Suggested time: … minutes)

Content Point Elaboration Example

1. Neglected public -
parks

2. Long grass and

weeds

3. Stagnant water

4. Vehicles

5. Abandoned vehicles

6. Improper parking

7. Storm-water

8. Run-off from yards

9. Plugged drains

10. Junk and garbage

11. (Own answer) Illegal

dumping

12. (Own answer) illegal

burning of the
garbage

CLOSING (Suggested time: … minutes)

CONCLUSION

Hope
 INTRODUCTION (Suggested time: … minutes)

Question requirement To complain about the unkempt surrounding of the residential area

BODY (Suggested time: … minutes)

Content Point Elaboration Example

1. Neglected public -
parks

2. Long grass and

weeds

3. Stagnant water

4. Vehicles

5. Abandoned vehicles

6. Improper parking

7. Storm-water

8. Run-off from yards

9. Plugged drains

10. Junk and garbage

11. (Own answer) Illegal

dumping

12. (Own answer) illegal

burning of the
garbage

CLOSING (Suggested time: … minutes)

CONCLUSION

Hope