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ITINET3122A Prepare and present technical reports

ITINET3122A: Prepare and present technical reports

Competency Descriptor:
This unit deals with the skills and knowledge required to gather
information, prepare and present technical reports on work
activities and solutions.

Competency Field: Information Technology

ELEMENT OF COMPETENCY PERFORMANCE CRITERIA

1.1 Research information 1.1 Topic of the report is identified and described.

1.2 Sources of information and data are determined.

1.3 Information and data appropriate to the task is collected

and organised according to enterprise standards.

2. Evaluate information 2.1 Information collected is relevant and sufficient to provide a

full report.

2.2 Clarification and assistance is sought where information is

unclear or difficult to understand.

2.3 Additional information is obtained where available

information is inadequate.

2.4 Information is assessed for its validity and reliability and is

organised into a suitable form to aid decision-making.

2.5 Conclusions drawn from relevant information are based on

reasoned argument and appropriate evidence.

3. Produce document 3.1 Language is applicable to the task and audience.

3.2 The document is organised logically, is structured and

balanced according to purpose, audience and context.

3.3 The document is formatted and presented according to

industry and enterprise standards.

3.4 Conclusions reached reflect the stated objectives of the

report.

3.5 Preparation is completed within the specified timeframe.

3.6 Enterprise and Occupational Health and Safety

requirements and procedures are followed.

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ITINET3122A Prepare and present technical reports

4. Deliver an oral presentation 4.1 Language is applicable to the task and audience.

4.2 Presentation is organised logically, is structured and

balanced according to purpose, audience and context.

4.3 Concise and well-presented support materials are used in

oral presentations to reflect industry standards.

4.4 Efficient time use allows clear presentation of the desired

topic.

4.5 Oral presentation is delivered within a specified time.

RANGE STATEMENT
This unit applies to activities associated with the essential operations linked to preparing and presenting
technical reports.

Sources of information/data may include: Information/data may include:

• work activities • test data

• research materials • installation activities
• published books • troubleshooting procedures
• academic reports • information technology solutions
• industry reports • maintenance procedures
• colleagues
• internet
• newspapers, journals, industry publications
• industry specialists and experts

Format of report may include: Support materials may include:

• paper-based reports • charts

• graphical • graphs
• electronic • models
• powerpoint presentations • slides
• spreadsheets • handouts

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Copyright  2004 National Council on Technical & Vocational Education & Training (NCTVET)
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publishers.
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ITINET3122A Prepare and present technical reports

EVIDENCE GUIDE
Competency is to be demonstrated by the ability to prepare and present technical reports in accordance
with the performance criteria and the range listed within the range of variables statement.

(1) Critical Aspects and Evidence

It is essential that competence be observed in the following aspects:

• demonstrate knowledge of preparing and structuring technical reports encompassing a range

of information
• demonstrate writing skills which reflects standards practices of the English Language
• source and access the relevant information and deliver it in the required format
• consultatively evaluate information and ensure that the information will accomplish its
intended purpose
• demonstrate the ability to produce and present technical reports in the appropriate timeframe
and to specifications
• comply with industry and enterprise procedures and guidelines

(2) Pre-requisite Relationship of Units

The pre-requisite for this unit is:

• Nil

(3) Underpinning Knowledge and Skills

Knowledge Skills
Knowledge of: The ability to:

• report writing • source and access information

• enterprise guidelines • identify topics of report and the
• industry practices corresponding body of information
• relevant sources of information for • evaluate information
technical information • produce reports to specifications
• communication techniques • deliver oral presentations
• industry terminology • use appropriate language and support
• Occupational Health and Safety material
requirements • communicate effectively
• grammar • use relevant tools and equipment
• mechanics • display appropriate body language
• spelling and pronunciations • follow procedures and guidelines
• interactive communication
• preparing presentations
• relevant support materials and their
preparation

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ITINET3122A Prepare and present technical reports

(4) Resource Implications

The following resources should be made available:

• workplace (actual enterprise or simulated)

• relevant sources of information and enterprise guidelines
• relevant tools and equipment

(5) Method of Assessment

Assessment methods must confirm consistency of performance over time and in a range of
workplace relevant contexts.

Assessment should be by direct observation of tasks and/or samples of work and questioning on
underpinning knowledge.

Assessment should be conducted over time and will generally be in conjunction with assessment
of other units of competency.

Simulated activities must closely reflect the workplace.

(6) Context of Assessment

Assessment may take place on the job, off the job or a combination of both of these. However,
assessment of this unit would most effectively be undertaken on the job due to the specific
workplace environment requirements. Off the job assessment must be undertaken in a closely
simulated workplace environment.

CRITICAL EMPLOYABILITY SKILLS

Three levels of performance denote level of competency required to perform a task. These levels do not
relate to the NCTVET Qualifications Framework. They relate to the seven areas of generic competency
that underpin effective workplace practices.

Level 1
• Carries out established
processes
• Makes judgement of
quality using given criteria
Levels of Competency
Level 2
• Manages process
• Selects the criteria for the
evaluation process
Level 3
• Establishes principles and
procedures
• Evaluates and reshapes process
• Establishes criteria for evaluation

Collect, analyse and organise information Level 2

Communicate ideas and information Level 2
Plan and organise activities Level 2
Work with others and in team Level 2
Use mathematical ideas and techniques Level 1
Solve problems Level 2
Use technology Level 1

Please refer to the Assessment Guidelines for advice on how to use the Critical Employability Skills.

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Copyright  2004 National Council on Technical & Vocational Education & Training (NCTVET)
All rights reserved. No part of this document may be reproduced in any form or by any means without the prior permission of the
publishers.