CURSO: CABELEIREIRO/A - UNISSEXO

MÓDULO: 0354 – LÍNGUA INGLESA – ATENDIMENTO

PROVA ESCRITA
Acção: 815197/01
Classificação
Formando: ________________________________________ _____________
Ass. Formador
Data ____/____/______ ________________
I
Track 11
A- Listen and complete a conversation between a receptionist and a client.

Receptionist: Thank you for calling the Bella Salon. How can I help you?

Client: Hi. I’d like some _____________ about my curly hair.

Receptionist: Okay. What seems to be the ______________?

Well, lately my hair ______________ when I brush it.

Receptionist: Does your hair feel brittle or look dull?

Client: Yes, it does.

Receptionist: It ______________ like you may have dry hair. But don’t worry. If you’d like to
_______________ the salon, we can give you a better opinion and some ______________. Do you want
to make an appointment?

Client: Yes, for sometimes next week. My name’s Nancy Allen.

B- Fill out the consultation form using the dialogue above.

Client’s name: _____________________________________________

Hair type: _________________________________________________

Problem: The client’s hair feels _____________________________

Diagnosis: The client’s has _________________________________

From: Beauty Salon by Jenny Dooly & Virginia Evans (2011)

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 II

A. What different jobs do you find at a beauty salon? Name four.

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B. What skills should beauty salon employees have? Name six.

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C. Match the pictures to the descriptions. There are three extra words!
1. paneling ______ 2. updo ______ 3. spiked ______

4. plaits ______ 5. razor cut ______ 6. side part _____

7. bangs ______ 8. curly _____ 9. wavy ______

b) c)
a)

e) f)
d)

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 D. Write the verbs on the right pictures. There is an extra verb!
TO SPRAY TO WASH TO STRAIGHTEN TO COMB

TO BRUSH TO TRIM TO DRY TO CUT

TO CURL (USING TO CURL (USING

ROLLERS) CURLING TONGS)

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 E. Choose the best answer.
1. Christina straightened her hair with a _______________.
a. shears b. flat iron c. rollers d. cape
2. Collin’s _____________ thinks that the woman should change her hair from black to dark brown.
a. masseur b. hairdresser c. colorist d. assistant
3. A _____________ is good for men who don’t want to spend a lot of time styling their hair.
a. fringe b. spiked c. afro buzz cut
4. Jennifer bought a new ____________ to style her hair.
a. blow dryer b. rollers c. clippers d. cape
5. I usually tie my hair in a ___________ because it is too long.
a. updo b. bangs c. bob d. ponytail

F. Choose the word that is closest in meaning to the underlined part.

1. The hairstylist trimmed the client’s hair that covers the forehead.
a. layers b. bangs c. paneling
2. The magazine recommends the hairstyle in which hair is placed high on top pf the head for
weddings.
a. the updo b. the bob c. the page boy
3. The stylist cut his hair with a device that trims men’s hair.
a. clippers b. wide tooth comb c. rollers
4. Kate always has a difficult time finding a skin colored liquid cream that matches her skin tone.
a. concealer b. powder c. foundation
5. Sam doesn’t like trendy styles, so he gets traditional haircuts.
a. spiked b. classic c. afro

III
A. Complete the text about Lara’s daily routine using the present simple.

get up | cook | work | not have | go | get dressed |

start | watch | have | read | leave | walk | finish

Lara is a hairdresser. She 1___________ in a salon in Sydney.

Lara always 2____________ at 7.30. She 3____________ a shower
and 4_______________. She 5______________ time for breakfast.

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 She 6____________ home at nine o’clock and 7____________ to work. She 8_____________
work at 9.30. At 12.30, she has lunch in the salon because she is always very busy. She has a
sandwich and a cup of tea. At one o’clock she starts work again. She 9_______________ work at
6 o’clock. After work she sometimes 10________________for a drink with her friends but she
usually goes home. She 11____________ dinner and then she 12____________ TV or 13________
a book. She goes to bed at 10 o’clock.

IV
Choose one the following writing options and in 80-100 words talk about it.

Option 1: You are a client at Bella Salon and you want to try a new hairstyle. Create a dialogue
between the client and the stylist where you have to talk about:
 Your lifestyle
 What haircut he or she suggests for you taking into account your lifestyle

Option 2: You are a receptionist at Bella Salon and a new client asks about the number of staff
and their duties/skills. Create the dialogue between the client and the receptionist and make sure
to answer the following:

 Who is on the team at the salon

 Who is planning to join the staff soon

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