QRS LaserJet Printers 07-28-2014.

docx
HP B/W LaserJet LJ M712 LJ 1022 LJ Pro M1536dnf
Attention! Cold Reset Secondary Service Menu
LJ IIP, IIP+, IIIP
The M700 Series uses a new operating firmware and 1. Press and hold both the GO & JOB CANCEL
Service Mode 1. At Ready state Press (Setup) to enter main
changes functionality of options dramatically. Please button while powering on printer, after all the LEDs are
1. Hold ON LINE, MENU & ENTER while powering menus. 2. Simultaneously press  and X button. 3.
use with knowledge of menu item. Example: Clean blinking then release buttons.
on. 2. Release then press FORM FEED then ENTER Press . 4. Use arrow keys to highlight 2ndry
Disk IS NOT the same as Disk Initialization. It will LJ 1100
LJ II, IID, III, IIID disable the printer! Service , then press OK. 5. Use arrow keys to navigate
NVRAM Initialization
Service Mode Please see Caution at the end of QRS. 2ndry menu.
1.While turning on printer press and hold GO until all
1. Hold ON LINE, CONTINUE/RESET & ENTER Service Mode Pin LED’s flash once, then turn off. Keep the Go key held
/RESET MENU while powering on. 2. Release then Restore Factory Defaults
11071212 down until you see LED’s cycle once then release it.
press CONTINUE/RESET then ENTER/RESET 1.Turn printer Off. 2. Press ► & X while turning on
Cold Reset LJ M1120 MFP
MENU printer until Permanent storage init appears then
1. From the PreBoot Menu, select Administrator. 2. Secondary Service Menu
LJ 3Si release.
Service Mode Select Startup Options. 3. Select Cold Reset. 4. Select 1.At Ready state Press SETUP. 2. Simultaneously press
continue, then OK.  and OK button. 3. Press OK. 4. Use arrow keys to Power on while holding GO for 5 to 15 seconds.
1. Hold ON LINE, CONTINUE & ENTER while Attention led will light
navigate 2ndry menu
powering on. 2. Release then press CONTINUE then NOTE: NVRAM Initialization not supported. Network Reset
NVRAM Initialization
ENTER Replaced with Restore Factory Settings Power on while holding JOB CANCEL for 10 to 20
1.Press and hold both CANCELand START COPY
LJ 4, 4P, 4Plus, 4V, 4Si functionality. seconds. Attention led will light
while turning printer on. 2.When Permanent storage
Service Mode LJ M725 NVRAM initialization
init. appears release.
1. Hold ON LINE, FORM FEED & ENTER while Attention! Super NVRAM Initialization Power on while holding GO for at least 20 seconds
powering on. 2. Release then press FORM FEED then The M700 Series uses a new operating firmware and 1.Press& hold CANCEL and ► while turning printer Attention, Ready & Go LEDs will light
ENTER changes functionality of options dramatically. Please on. 2. When Permanent storage init. appears, release. NVRAM super initialization
LJ 5 use with knowledge of menu item. Example: Clean LJ 1150 / 1160 / 1200 / 1220 / 1300 / 1320 1. Power on while holding GO for 50 or more seconds
Service Mode Disk IS NOT the same as Disk Initialization. It will NVRAM Initialization During this process, the Attention, Ready, Go lights
Press MENU+ & VALUE+ while powering on disable the printer!
1.While tuning on printer press and hold GO until the turn on. Then the Attention and Ready lights turn off,
LJ 5si Please see Caution at the end of QRS. leaving only the Go light illuminated. 2. Release the GO
Service Mode Attention, Ready and Go lights turn on. 2. Release GO
Service Mode Pin button. The Go, Ready and Attention lights turn on. 3.
1. Hold ITEMS & + while powering on. 2. Release 05072513 Cold Reset (LJ 1150,1160, 1300 & 1320 only)
Press and hold the GO button. All lights turn off.
then press SELECT 1. Press and hold GO button while turning printer on. During the next three seconds, the Go, Ready and
Cold Reset
LJ M525 2. Continue to hold GO button for at least 5 seconds Attention lights turn on in that order, one per second. 4.
1. From the PreBoot Menu, select Administrator. 2.
Attention! but not longer than 15 seconds. During this process, the Release the GO button to perform the initialization.
Select Startup Options. 3. Select Cold Reset. 4. Press
The M500 Series uses a new operating firmware and attention LED will illuminate. 3. Release the GObutton.
Home button to select continue then OK. LJP2010 / P2014 / P2015
changes functionality of options dramatically. Please LJ M1319 MFP
Cold Reset
use with knowledge of menu item. Example: Clean NOTE: NVRAM Initialization not supported. Service Menu
Disk IS NOT the same as Disk Initialization. It will Replaced with Restore Factory Settings 1. Press SETUP. 2. Select Main Menu Service. 3. OK. Power on while holding GO for 5 to 15 seconds.
disable the printer! functionality. Attention led will light
Secondary Service Menu
Please see Caution at the end of QRS. 1000 / 1005 1. At Ready state Press SETUP. 2. Simultaneously Network Reset
Service Mode Pin NVRAM init. / Cold Reset press  and OK button. 3. Press OK. 4. Use arrow Power on while holding JOB CANCEL for 10 to 20
05052512 keys to navigate 2ndry menu seconds. Attention led will light
Not Supported
Cold Reset Restore Factory Defaults (NVRM Init.) NVRAM initialization
LJ M1005 MFP
1. From the PreBoot Menu, select Administrator. 2. 1. Press SETUP. 2. Select Service then press OK. Power on while holding GO for at least 20 seconds
Secondary Service Menu
Select Startup Options. 3. Select Cold Reset. 4. Press 3. Select Restore defaults then press OK. Unit restarts Attention, Ready & Go LEDs will light
Home button to select continue, then OK. 1.At Ready state Press MENU/ENTER to enter main Super NVRAM Initialization
menu. 2. Press  & OK simultaneously. 3. Press OK. 1. Press and hold both CANCEL and ► the while NVRAM super initialization
NOTE: NVRAM Initialization not supported. NVRAM initialization turning printer on. 2. When Permanent storage init.
Replaced with Restore Factory Settings 1. Power on while holding GO for 50 or more seconds
From the Service menu use “Restore defaults” option appears release.
functionality. Bypass Password, Reset Password During this process, the Attention, Ready, Go lights
LJ1010/1012/1015/1020
LJ M600 Series turn on. Then the Attention and Ready lights turn off,
Cold Reset Bypass password is 12345678901234567. To.reset leaving only the Go light illuminated. 2. Release the GO
Attention! Power on while holding GO for 10 to 20 seconds.
The M600 Series uses a new operating firmware and password perform Super NVRAM Init. button. The Go, Ready and Attention lights turn on. 3.
Attention led will light Press and hold the GO button. All lights turn off.
changes functionality of options dramatically. Please J M1522 MFP
Continuous self-test During the next three seconds, the Go, Ready and
use with knowledge of menu item. Example: Clean Restore Factory Defaults (NVRM Init.)
Power on while holding GO for 20 to 30 seconds Attention lights turn on in that order, one per second. 4.
Disk IS NOT the same as Disk Initialization. It will
Attention & Ready LEDs will light 1. Press . 2. Select Service then press OK. Release the GO button to perform the initialization.
disable the printer!
Please see Caution at the end of QRS. NVRAM initialization 3. Select Restore defaults then press OK. Unit restarts
Service Mode Pin Power on while holding GO for 30 to 40 seconds LJ 2100
Attention, Ready & Go LEDs will light Secondary Service Menu Cold Reset
LJ M601 10060111
LJ M602 10060211 Error report 1. At Ready state Press (Setup) to enter main 1. Press and hold the JOB CANCEL button while
LJ M603 10060311 Power on while holding GO for 40 to 50 seconds menus. 2. Simultaneously press  and X button. 3. powering on printer, after all the LEDs come on release
Cold Reset Ready & Go LEDs will light Press . the JOB CANCEL button.
1. From the PreBoot Menu, select Administrator. 2. NVRAM super initialization 4. Use arrow keys to navigate 2ndry menu
NVRAM initialization
Select Startup Options. 3. Select Cold Reset. 4. Press Power on while holding GO for 50 or more seconds NVRAM Initialization
Back button twice to select continue, then OK. Ready LED will light 1. Press and hold the JOB CANCEL button while
Configuration Report 1. Press and hold both  and X the while turning powering on printer, after all the LEDs come on. Hold
NOTE: NVRAM Initialization not supported. printer on. 2. When Permanent storage init. appears the JOB CANCEL button for 20 or more seconds after
Replaced with Restore Factory Settings Printer is on, hold GO for 5-9 sec. Go LED will light release. all of the LEDs come on.
functionality.

Page 1 of 8

Printer Quick Reference Sheet Page 2
LJ 2200
Service Mode
See QRF or Service Manual for PJL codes
Cold Reset/ EIO Card reset
While turning on the printer press and hold GO until
the Attention light turns on.
NVRAM Initialization
While turning on printer press & hold GO until
Attention, Ready and Go lights turn on.
LJ 2300 / 2400
Service Mode Pin
LJ 2300 11230002
LJ 2400 11240002
Cold Reset
1. Press and hold  while turning on printer. 2. When
all 3 status lights are lit, release . 3. Use  or to
scroll to COLD RESET and press  button.
NVRAM Initialization
1. Remove accessories 2. While turning on printer press
& hold  until all 3 status lights are lit. 3. Release 
then press . 4. Press PAUSE/RELEASE. The 1st
menu item appears. 5. Use or to scroll to NVRAM
INIT then press .
Hard-Disk Initialization (2400 only)
1. Hold down PAUSE/RESUME button while
powering on printer. Continue holding down PAUSE/
RESUME until all 3 printer control panel lights flash
once then remain on. 2. Press . Display should show
INITIALIZE DISK. 3. Press  button.
Skip Disk-load (2400 only)
1. Remove accessories 2. While turning on printer press
& hold  until all 3 status lights are lit. 3. Release 
then press . 4. Press PAUSE/RELEASE. The 1st
menu item appears. 5. Use or to scroll to SKIP
DISK LOAD then press .
Self test (2400 only) (prints continuous config. pages)
1. Press and hold  while turning on printer. 2. When
all 3 status lights are lit, release . 3. Use  or to
scroll to SELF TEST and press  button.
Save + Restore
When you exchange the formatter make sure to move
the CompactFlash parts from the old formatter to new.
Do not perform a cold reset when the new formatter
with the previous CompactFlash parts is installed.
QRS LaserJet Printers 07-28-2014.docx
LJ 2410 / 2420 / 2430
Service Mode Pin
LJ 2410 10241004
LJ 2420 10242004
LJ 2430 10243004
Cold Reset
1. Turn printer on. 2. When printer begins memory
count, hold down  until all 3 LEDs flash then remain
on. 3. SELECT LANGUAGE appears, press  or 
until COLD RESET appears. 4. Press .
NVRAM Initialization
1. Turn printer off. 2. Remove all accessories. 3. When
printer begins memory count, hold down  until all 3
LEDs flash then remain on. 4. Press MENU, display
should read FULL NVRAM INIT. 5. Press .
Compact Flash Initialization
1. Turn printer on. 2. When printer begins memory
count, hold down MENU until all 3 LEDs flash then
remain on. 3. Press the . The display should show
INITIALIZE DISK. 4. Press  button
Perform Self Test – prints continuous self test pages
1. Turn printer on. 2. When printer begins memory
count, hold down  until all 3 LEDs flash then remain
on. 3. SELECT LANGUAGE appears, press  or 
until SELF TEST appears. 4. Press .
LJ M2727
Service Menu
Under user menus
NVRAM Initialization
1. Turn device off. 2. Press ► & X. Hold these down
as you turn the device on. 3. When Permanent Storage
init. appears release both buttons
Super NVRAM Initialization
1. Turn device off. 2. Press  & X. Hold these down
as you turn the device on. 3. When Permanent Storage
init. appears release both buttons
LJ P3005
Service Mode Pin
10300506
Cold Reset
1. Turn printer on. 2. When printer begins memory
count, hold down  until all 3 LEDs flash then remain
on. 3. SELECT LANGUAGE appears, press  or 
until COLD RESET appears. 4. Press .
NVRAM Initialization
1. Turn printer off. 2. Remove all accessories. 3. When
printer begins memory count, hold down  until all 3
LEDs flash then remain on. 4. Press MENU, display
should read SKIP DISK LOAD. 5. Press  until
NVRAM Init is highlighted 6. Press .
Hard-Disk Initialization
1. Turn printer on. 2. When printer begins memory
count, hold down MENU until all 3 LEDs flash then
remain on. 3. Press  - INITIALIZE DISK appears. 4.
Press .
Skip Disk-load
1. Turn printer on. 2. When printer begins memory
count, hold down  until all 3 LEDs flash then remain
on. 3. Press  then MENU. 4. Press  or  until
SKIP DISK LOAD appears. 5. Press .
Page 2 of 8
LJ 3015 / 3020 / 3030 AIO
Secondary Service Menu
1. At Ready press MENU/ENTER. 2 Press 2. Or from
any other menu press 2. To exit press CANCEL to
return to Ready then press CANCEL again.
Soft Reset
1. Press MENU/ENTER. 2. Simultaneously press * &
# to enter the Developer’s menu. 3. Press  or ► until
REINIT FFS appears on second line. 4. Press
ENTER/MENU. 5. After about 2.5min READY will
appear – Press CANCEL.
NVRAM Initialization
1. Press and hold down * and ENTER/MENU while
plugging in printer. 2. Continue to hold down buttons
through entire power on sequence. 3. When control
panel reads PERMANENT STORAGE INIT - release.
LJ M3027 / M3035 MFP
Service Mode Pin
11303506
Language, Cold Reset, LAN enable / disable,
1. Hold 6 key right after memory check starts and until
all LED’s are ON, then release. 2.Use 3 & 9 keys to
scroll up and down through available options. 3. Press 6
to select option 4. If Language is being changed, wait
for Language Selection screen to appear, then select.
Hard-Disk Initialization
1. Hold the right side of START key right after the
memory check starts and until all the LED’s are on,
then release it. 2. Press the 5 key one time. Note: The
only option available will be “Initialize disk” 3. When
INITIALIZE DISKS appears. Press the 6 key. 4. The
MFP will continue boot up sequence.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to RESETS
- RESTORE FACTORY SETTINGS. This restores
all control panel settings to original factory settings.
NVRAM Initialization, and Skip Disk-load
(Skip calibration has no function)
1. Hold 9 key right after the memory check starts and
until all LED’s are ON, then release it. 2. Press 3 key
one time. 3. Press START key. 4. Use 3 or 9 keys to
scroll up and down through available options. 5. Press
6 to select the option you want. 6. The MFP will
continue boot up sequence.
LJ 3050 / 3052 / 3055 AIO
Secondary Service Menu
1. At Ready press MENU/ENTER. 2 Press 2. Or from
any other menu press 2. To exit press CANCEL to
return to Ready then press CANCEL again.
Soft Reset
1. Press MENU. 2. Simultaneously press * & # to enter
the Developer’s menu. 3. Press  or ► until REINIT
FFS appears on second line. 4. Press . 5. After about
2.5min READY will appear – Press CANCEL.
Super NVRAM initialization
1. Press and hold down * and 5 while turning on printer.
2. Continue to hold down buttons through entire power
on sequence. 3. When control panel reads
PERMANENT STORAGE INIT – release
NVRAM initialization
1. Press and hold down * and while turning on printer.
2. Continue to hold down buttons through entire power
on sequence. 3. When control panel reads
PERMANENT STORAGE INIT – release
LJ 3100 / 3150
Service Mode
Press BACKSPACE#**
LJ 3200 AIO
NVRAM initialization
1. Unplug printer. 2. Press and hold SYMBOLS &
ENTER/MENU. 3. Continue to hold down the buttons
while you plug back in the printer, through the entire
power-on sequence. 4. When display reads
PERMANENT STORAGE INITIALIZE or HP
LASERJET 3200 release the buttons.
LJ 3300 / 3380 / 3390 / 3392 AIO
Service Mode
When control panel says ready- press MENU/ENTER
then press 2 on the keypad.
Soft Reset (3380mfp)
1. Press ENTER/MENU 2. Simultaneously press then
release * and # to enter Developers menu. 3. Press  or
► until REINIT FFS appears on second line. 4. Press
ENTER/MENU. 5. After about 2.5min READY will
appear – Press CANCEL.
NVRAM Initialization
1. Press and hold down * and ENTER/MENU while
plugging in printer. 2. Continue to hold down buttons
through entire power on sequence. 3. When control
panel reads PERMANENT STORAGE INITIALIZE or
HP LASERJET 3200 release keys.
LJ P4014 / P4015 – See P4515
LJ 4000 / 4050 / 4100
Service Mode
1. Hold down SELECT & CANCEL JOB while
turning printer on until all lights on control panel are lit.
2. Press right side of MENU and then press SELECT.
The message SERVICE MODE temporarily appears
and will reappear when the printer completes the init
process. 3. To exit press GO.
Reset Maintenance Count
1. Hold down –ITEM & -VALUE while turning on
printer. 2. Wait for RESET MAINTENANCE COUNT
to appear then release both buttons.
Cold Reset
1. Print a config. Page. 2. Turn on printer while holding
down GO. 3. When COLD RESET appears release GO.
Cleanup NVRAM
(removes old areas that are not being used) 1. Hold
CANCEL JOB while turning on printer. 2. When
CLEANUP NVRAM appears release CANCEL JOB.
NVRAM initialization
1. Print config. page. 2. Remove all formatter
accessories. 3. Turn on printer while holding down
SELECT & CANCEL JOB until all lights on control
panel are lit. 4. Press CANCEL JOB & then SELECT.
The NVRAM INIT message appears.
Hard-Disk Initialization
1. While turning on printer, hold down SELECT &
CANCEL JOB until all lights on control panel are lit.
2. Press MENU- & then VALUE-. Press SELECT.

Printer Quick Reference Sheet Page 3
LJ 4100MFP / 4101 MFP
Service Mode Pin
04410002
NVRAM Initialization
1. Press & hold  button while turning printer on, hold
until all 3 control panel lights remain on, Release 
button. 2. Press and release  button. 3. Press and hold
START button. 4. Press and release  button. Release
the START button. The message SKIP DISK LOAD
appears. 5. Press  button until the message NVRAM
INIT appears. 6. Press . NVRAM init begins.
Cold Reset, Reset Maintenance Count
1. Press and hold  while turning on printer. 2. When
all 3 LEDs are lit, release . 3. Press to scroll to the
option you want and press  button.
Hard-Disk Initialization
1. Press& hold down START button. Turn on printer.
Continue to hold START button until printer initializes
&3 control panel LEDs stay on. Release STARTbutton.
2.Press & releasebutton. Message INITALIZE DISKS
appears on control panel. 3. Press& release  button.
LJ 4200 / 4240 /4250 / 4300 / 4350
Service Mode Pin
LJ 4200 11420002
LJ 4240 / 4250 04424005 / 09425004
LJ 4300 / 4350 11430002 / 09435004
NVRAM Initialization
1. Remove installed accessories. 2. Hold down  then
power on (LJ4200/4300), (For LJ 4250/4350) Hold
down  button during memory count. Hold until all 3
control panel lights flash once then stay on. 3. Press .
4. Press PAUSE/RESUME (LJ 4200/4300) or press
MENU button (LJ4250/4350). The display should
show SKIP DISK LOAD. 5. Press  until NVRAM
INIT is highlighted. 6. Press  button.
Language, Cold Reset, Reset Maintenance Count
1. Press& hold  during memory count. 2. When all 3
status lights are lit, release . 3. Use  or  to scroll
to option you want then press  button.
Hard-Disk Initialization
1.Hold down PAUSE/RESUME during memory count.
Keep holding PAUSE/RESUME until all 3 printer
control panel lights flash once & remain on. 2. Press .
Display should show INITIALIZE DISK. 3. Press .
QRS LaserJet Printers 07-28-2014.docx
LJ 4345mfp / M4345mfp
Service Mode Pin
LJ 4345mfp 11434504
LJ M4345mfp 11434506
NVRAM Initialization
1.Turn unit on. 2. As memory count appears, press &
hold 9 until all 3 LEDs flash once then stay on. 3. Press
3 then press START. 4. Press 3 two times until
NVRAM INIT appears. 5. Press 6.
Select language, Cold Reset, Enable/Disable LAN
1.Turn on. 2. As memory count appears, press & hold 6
until all 3 LEDs flash once then stay on. 3. Release 6
then press 3 to scroll. 4. Press 6 to select the option .
Hard-Disk Initialization
1. Turn on. 2. As memory count appears, press right-
hand side of START until all 3 LEDs light. Release
button. 3. Press 5 INITALIZE DISK appears. 4. Press 6.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to RESETS
- RESTORE FACTORY SETTINGS. This restores
all control panel settings to original factory settings.
Reset Maintenance Count (4345mfp)
Found in the Service Menu (M4345mfp)
1. Turn on. 2. As memory count appears, press & hold 6
until all 3 LEDs flash once & stay on. 3. Release 6, press
3. 4. Press 6 to select NEW MAINTENANCE KIT.
Reset ADF PM Kit Counter (4345mfp)
Found in the Service Menu (M4345mfp)
1. Turn unit on. 2. As memory count appears, press and
hold 6 until all 3 LEDs flash once then stay on. 3.
Release 6 then press 3 twice. 4. Press 6 to select NEW
DOCUMENT FEEDER KIT.
Control-Panel Boot Sequence Calibration
1. Hold down C and # and turn power on. 2. Release C
and # when a small square appears in the upper-left
portion of control panel display. 3. Use a small pointed
device (for ex: tip of a pen) to touch the small square. A
second small square will appear in lower-right portion of
control-panel display. NOTE: The first square does not
disappear. Take care to not touch it a second time or the
calibration procedure will fail. 4. Touch the small square
in lower-right portion of control-panel display. When
you do, the touch screen alignment is complete and the
device returns to power-on initialization.
LJ P4515 (Also P4014, P4015)
Service Mode Pin
LJ P4014 05401408
LJ P4015 05401508
LJ P4515 05451508
Restore Factory Defaults
1. Press MENU button. 2. Press  to highlight
CONFIGURE DEVICE, press OK. 3. Press  to
highlight RESTORE FACTORY SETTINGS, press OK
Hard-Disk Initialization
1. Turn on. 2. As memory count appears, press MENU
until all 3 LEDs are lit then release button. 3. Press 
INITALIZE DISK appears. 4. Press OK.
NVRAM Initialization, Skip Disk Load
1. Turn unit on. 2. As memory count appears, press the
 button until all 3 LEDs are lit then release button. 3.
Press  . Choose the option you need. 4. Press OK.
Page 3 of 8
LJ M4555
Attention!
The CLJ CM4555 uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
04455511
PreBoot Menu
1. Turn on. 2. Press Stop × when Ready, Data, and
Attention LEDs are solid. 3. Use the 3 button and the 9
button to scroll through menu. Press 6 button to select
item.
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
LJ 5000 / 5100
Service Mode
1. Hold SELECT and CANCEL JOB while powering
on. 2. Release then press right side of MENU, then
press SELECT.
NVRAM Initialization
Turn on printer while pressing CANCEL JOB.
CLEANUP NVRAM appears briefly, followed by
INITIAIZING.
Cold Reset
1. Print config. page, then turn printer off. 2. Press and
hold GO while turning on printer. COLD RESET
appears briefly on the display, then INITIALIZING
appears. After a few seconds, RESTORING FACORY
SETTINGS appears followed by OFFLINE.
Hard-Disk Initialization
1. Print config. and menu pages. 2. Turn off printer. 3.
Hold down SELECT and CANCEL JOB until all
control panel lights are on.
4. Press MENU- and then VALUE-.
5. Press SELECT.
LJ M5025 / M5035 MFP
Service Mode Pin
11502506 / 11503506
Language, Cold Reset, LAN enable / disable, New
Document Feeder Kit, New Maintenance Kit
1. Turn printer on and immediately hold down 6
when backlight illuminates 2. Hold down 6 until all 3
LED lights turn on. 3. Release 6 key. 4. Press 3 or 9
to scroll. 4. Press 6 to select the option you want.
Hard-Disk Initialization
1. Turn printer on and immediately hold down right
hand side of START when backlight illuminates 2.
When all 3 LED lights turn on release START key.
3. Press 5 4.When INITIALIZE DISKS appears press
6.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to
RESETS - RESTORE FACTORY SETTINGS.
This item restores all control panel settings to the
original factory settings.
NVRAM Initialization, and Skip Disk-load
(Skip calibration has no function)
1. Turn printer on and immediately hold down 9
when backlight illuminates 2. Hold 9 until all 3 LED
lights turn on. 3. Release 9 key. 4. Press 3 then
START. 5. Use 3 or 9 scroll. 4. Press 6 to select the
option you want.
Control-Panel Boot Sequence Calibration
1. Hold down the C and # buttons and turn the power
on.
2. Release the C and # buttons when a small square
appears in the upper-left portion of the control panel
display. 3. Use a small pointed device (for example,
the tip of a pen) to touch the small square. A second
small square will appear in the lower-right portion of
the control-panel display. NOTE The first square
does not disappear. Take care to not touch it a second
time or the calibration procedure will fail. 4. Touch
the small square in the lower-right portion of the
control-panel display. When you do, the touch screen
alignment is complete and the device returns to
power-on initialization.
LJ 5200
Service Mode Pin
05520006
Cold Reset
1. Press and hold  while turning on printer. 2. When
all 3 status lights are lit, release . 3. Use  or  to
scroll to COLD RESET and press  button.
NVRAM Initialization
1. Press and hold  while turning on printer. 2.
When all 3 status lights flash then stay lit, release. 3.
Press . 4. Press Menu. 5. Display reads NVRAM
INIT. Press .
Self Test
1. Press and hold  while turning on printer. 2. When
all 3 status lights flash then stay lit, release. . 3.
Use  or  to scroll to SELF TEST and press 
button.
Hard-Disk Initialization
(Hard Disk after-shipment optional accessory)
1. Turn unit on. 2. As memory count appears, press
the MENU button until all 3 LEDs are lit then release
button. 3. Press  INITALIZE DISK appears. 4.
Press OK.

Printer Quick Reference Sheet Page 4
LJ 8000 / 8100 / 8150 / Mopier 240
Service Mode
1. Hold Select and Cancel Job while powering on. 2.
Release then press right side of Menu, then press
Select. 3. Press Menu to display menu.
NVRAM Initialization
Turn on printer while pressing CANCEL JOB.
Cold Reset
1. Print config. page, then turn printer off. 2. Press
and hold GO while turning on printer. COLD
RESET appears briefly on the display, then
INITIALIZING appears. After a few seconds,
RESTORING FACORY SETTINGS appears
followed by OFFLINE.
Hard-Disk Initialization
1.Print config. & menu pages. 2.Turn off. 3. Hold
down SELECT& CANCEL JOB until all control
panel lights are on.4. Press MENU- and then
VALUE-. 5. Press SELECT.
LJ 9000
Service Mode Pin
00900001
Initialize HDD
1. Hold PAUSE/RESUME & power on. 2. Press 
until INIT DISK is displayed. 3. Press  or OK
Language, Cold Reset, Maintenance Count Reset
1. Hold  & power unit on. 2. Wait till all 3 LEDs
are on then release. - says SELECT LANGUAGE 3.
Press  or  to select option 4. Press .
Skip Disk, NVRAM Init
1. Hold  & power on. Wait till 3 LEDs are on then
release. 2. Press  then PAUSE/ RESUME. – says
SKIP DISK 3. Press  or  to select option 4. Press
.
LJ 9000MFP /9000L MFP
Service ModePin
00900001
Initialize HDD
1. Hold START & power unit on. 2. Press 5 till INIT
DISK is displayed. 3. Press 6 or OK
Language, Cold Reset, Maintenance Count Reset
1. Hold 6 & power unit on. 2. Wait till all 3 LEDs are
on then release - Says SELECT LANGUAGE 3.
Press 3 or 9 until option you want appears 4. Press 6
Skip Disk, NVRAM Init
1. Hold 9 & power on. Wait till 3 LEDs are on then
release. 2. Press 3 then START. – says SKIP DISK.
3. Press 3 or 9 until option you want appears 5. Press
6 on.
Control Panel Calibration
1. Hold down 1, 2 and 3 while turning On. 2. Release
when four crosses appear at the corners. 3. Gently
touch each cross with blunt pointed object. Crosses
will disappear. 4. Cycle power.
Control Panel to MFP keypad conversion
= 3
= 6
= 9
QRS LaserJet Printers 07-28-2014.docx
LJ 9040 / 9050
Service Mode Pin
LJ 9040 / 9050 09904004 / 09905004
Hard-Disk Initialization
Turn on printer. Wait until memory count begins. Press
& Hold MENU until all 3 LEDs light up then release.
Press  until INIT DISK is displayed. Press 
Language, Cold Reset, LAN enable / disable,
Reset Maintenance Count
Turn on. Wait until memory count begins. Press &
Hold  until all 3 LEDs light up then release. Press
 or  until the option you want is displayed. Press 
NVRAM initialization, Manufacturing, Skip Disk
Load, Skip Calibration
Turn on printer. Wait until memory count begins. Press
& Hold . Wait till 3 LEDs are on then release. Press
 then MENU. – says SKIP DISK. Press  or 
until the option you want is displayed.
LJ 9040 MFP / 9050 MFP
LJ M9040 MFP / M9050 MFP
Service Mode Pin
9040 MFP / 9050 MFP 11904004 / 11905004
M9040 / M9050 04904008 / 04905008
Language, Cold Reset, LAN enable / disable,
Reset Maintenance Count
Turn on printer. Wait until memory count begins. Press
& Hold 6 until LED lights turn on then release. Press 3
or 9 until the option you want is displayed. Press 6
Hard-Disk Initialization
1. Turn on printer. 2. Wait until memory count begins.
Press & Hold START until the LED lights turn on then
release. 3. Press 5 and INITIALIZE DISKS is
displayed. Press 6
NVRAM initialization, Manufacturing, Skip Disk
Load, Skip Calibration
1. Turn on printer. Wait until memory count begins. 2.
Press & Hold 9 until LED lights turn on then release. 3.
Press the 3 key the press START 4. Press 3 or 9 until
the option you want is displayed. 5. Press 6
Control Panel Calibration
1. Hold down the C and # buttons and turn the power
2. Release the C and # buttons when a small dot
appears in the upper-left portion of the control panel
display. 3. Use a small pointed device (for example, the
tip of a pen) to touch the small dot. A second small dot
will appear in the lower-right portion of the control-
panel display. Touch that dot. Unit will continue to
boot.
Page 4 of 8
M806/M830
Attention!
The M806 and M830 uses a new operating firmware
and changes functionality of options dramatically.
Please use with knowledge of menu item. Example:
Clean Disk IS NOT the same as Disk Initialization.
It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
M806* 10080613 or 10086013
M830 10083013
*: Early M806 production units were shipped with the
wrong Service Mode Pin: 10086013. Starting with
shipments in March 2014, the Service Mode Pin has
been corrected to 10080613. To simplify this situation
(and to not have to differentiate by serial numbers),
when entering the service mode, first enter
10080613. If that does not work, enter
10086013. There is no issue with the M830 Service
Mode Pin.
Restore Factory-Set Defaults
1.Press Home button. 2. Open Menus: Administration,
General Settings, Resore Factory Settings. 3.
Pressto select the Reset item then OK.
Access PreBoot Menu
1. Turn the product on. 2. The HP logo displays on
the product control panel. When a "1/8" with an
underscore displays below the HP logo, touch the logo
to open the Preboot menu. 3. Use the arrow buttons
on the touchscreen to navigate the Preboot menu. 4.
Touch the OK button to select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main
Menu. Continue will be highlighted. Touch OK to
restart and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
HP Color LaserJet
CLJ / CLJ 5
Service Mode
1. Hold ON LINE, FORM FEED & ITEM while
powering on. Continue holding keys until all the
control Panel lights are illuminated and the Control
Panel display is blank. 2. Release then press ITEM
then ENTER. 3. Display will flash SERVICE
MODE. Allow printer to complete its self test and
boot cycle.
Cold Reset
1. Press ON LINE while powering on Printer. 2.
Release ON LINE when control panel lights are on.
Display will read 08 COLD RESET.
CLJ CM1015 / CM1017 MFP
Service Menu
Located under user accessible Menus
Secondary Service Menu
1. At Ready state Press MENU to enter main menu. 2.
Press  & CANCEL simultaneously. 3. Press MENU.
(Options under Secondary Service Menu are:
Continuous self-test, Scan Calibration, Display test,
Control-panel button test, Show FW version, Color
Calibration, Memory cards Cleaning the ETB)
Cold Rest
From the Service menu use “Restore defaults” option
NVRAM initialization
1. Press ► & CANCEL while turning on printer. 2.
When Permanent storage init appears, release buttons
CLJ CP1210
Restore Factory Set Defaults
1. Open the HP Color LaserJet CP1210 Series Toolbox.
2. Click the Device Settings folder. 3. Click the Service
page. 4. Click Restore.
NVRAM initialization
1. Press & hold while Turning On, and continue
holding for at least 10 seconds, but not longer than
20 seconds. Attention light will be lit. 2. Release .
NOTE: If the Attention and either the Paper out light or
the Ready light are lit, restart the procedure. The
Attention, Ready, and Resume lights cycle from front to
back until the process is complete. The product then
enters the Ready state.
Engine Test Page
1. With the product power off, open the front and rear
doors. 2. Turn the power on, and close both doors
within ten seconds. 3. An engine test page will print.
CLJ CM1312 MFP
Service Menu - Under user menus
Restore Defaults
1. Press . 2. Select Service then press OK.
3. Select Restore defaults then press OK. Unit restarts.
Secondary Service Menu
1. At Ready state Press (Setup) to enter main menus.
2. Simultaneously press  and X button. 3. Press .
4. Use arrow keys to highlight 2ndry Service , then
press OK. 5. Use arrow keys to navigate 2ndry menu.
NVRAM initialization
Note: After performing NVRAM init. Reconfigure any
computers that print to the device. Uninstall and
reinstall the product software on the computers.
1. Turn device off. 2. Press ► & X. Hold these down
as you turn the device on. 3. When Permanent storage
init. appears release both buttons.

Printer Quick Reference Sheet Page 5
CLJ 1500
Service mode
See Service or Quick reference guide. Must use PJL
commands to set or modify service mode information.
Cold Reset
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 5 but no more then 15 seconds. During this
process, the Attention, Ready, and Go LEDs will turn off.
2. Release the GO button. 3. The Printer LEDs begin
cycling from front to back. The cold-reset process runs
until the printer is in the Ready state
NVRAM initialization
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 20 seconds. During this process, the Attention,
Ready, and Go LEDs will each turn off. 2. Release the
GO button.
CLJ CP1510 / 1515 / 1518
Service Menu – Under user menus
Restore Defaults
Choose RESTORE DEFAUTS under Service Menu
Secondary Service Menu
1. Make sure the printer is at Ready. 2. Press OK to enter
the menus. 3. Simultaneously press  and OK to open
the secondary service menu.
NVRAM initialization
Press ► & X while turning on printer until Permanent
storage init appears then release.
Engine Test Page
1. With the product power off, open the front and rear
doors. 2. Turn the power on, and close both doors within
ten seconds. 3. An engine test page will print.
CLJ 1600
Service Menu
Located under user accessible Menus
Secondary Service Menu
1. At Ready state Press  to enter main menu. 2. Press
 & CANCEL JOB simultaneously. 3. Press .
Cold Rest
From the Service menu use “Restore defaults” option
NVRAM initializer
1. Press  & CANCEL JOB while turning on printer. 2.
When Permanent storage init appears, release buttons.
Super NVRAM initializer
Press  & ► while turning on printer until
PERMANENT STORAGE INIT appears then release.
Configuration Utility
A software utility is available on the Service and Support
CD-ROM that you can use to restore page
counts and serial numbers. To open the utility, select
the Library folder, and double-click the 1600config.exe
program.
Clean ETB
From Secondary service menu select Clean ETB
QRS LaserJet Printers 07-28-2014.docx
CLJ CP2025
Service Menu
Under user menu.
Restore Defaults
1. Select Service menu then press OK. 2. Select Restore
defaults then press OK. Unit restarts.
Secondary Service Menu
1. Make sure the printer is at Ready. 2. Press OK to enter
the menus. 3. Simultaneously press  and OK to open
the secondary service menu.
NVRAM initialization
Press ► & X while turning on printer until Permanent
storage init appears then release.
CLJ CM2320 MFP
Service Menu
Under user menu.
Secondary Service Menu
1. At Ready state Press (Setup) to enter main menus.
2. Simultaneously press  and X button. 3. Press . Service Mode Pin
4. Use arrow keys to highlight 2ndry Service , then press
OK. 5. Use arrow keys to navigate 2ndry menu.
Restore Defaults
1. Press . 2. Select Service then press OK.
3. Select Restore defaults then press OK. Unit restarts.
NVRAM initialization
Note: After performing NVRAM init. Reconfigure any
computers that print to the device. Uninstall and reinstall
the product software on the computers.
1. Turn device off. 2. Press ► & X. Hold these down as
you turn the device on. 3. When Permanent storage init.
appears release both buttons.
CLJ 2500
Service mode
See Service or Quick reference guide. Must use PJL
commands to set or modify service mode information.
Cold Reset
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 5 but no more then 15 seconds. During this
process, the Attention, Ready, and Go LEDs will turn off.
2. Release the GO button. 3. The Printer LEDs begin
cycling from front to back. The cold-reset process runs
until the printer is in the Ready state
NVRAM initialization
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 20 seconds. During this process, the Attention,
Ready, and Go LEDs will each turn off.
2. Release the GO button.
Page 5 of 8
CLJ 2550
Service Mode
See Service or Quick reference guide. Must use PJL
commands to set or modify service mode information.
Cold Reset
1. Press and hold GO while turning the printer on and
continue to hold GO for at least 10 seconds, but for
fewer than 20 seconds. 2. The Attention light turns on
during a cold reset. 3. Release GO.
NVRAM initialization
1. Press and hold GO while turning the printer on and
continue to hold GO for at least 30 seconds, but for
fewer than 40 seconds. 2. The Attention, Ready, and Go
lights turns on during a cold reset. 3. Release GO.
Super NVRAM initialization
1. Press and hold GO while turning the printer on and
continue to hold GO for at least 50 seconds. 2. The
Ready light turns on during a super NVRAM
initialization.
Network Card cold reset
1. Make sure that the printer is in the Ready state.
2. Press ROTATE CAROUSEL and CANCEL JOB
simultaneously. There is no visual feedback.
CLJ 2600 / 2605
Service Menu
Located under user accessible Menus
Secondary Service Menu
1. At Ready state Press  to enter main menu. 2. Press
 & CANCEL JOB simultaneously. 3. Press .
Cold Rest
From the Service menu use “Restore defaults” option
NVRAM initializer
1. Press  & CANCEL JOB while turning on printer. 2.
When Permanent storage init appears, release buttons.
Super NVRAM initializer
Press  & ► while turning on printer until
PERMANENT STORAGE INIT appears then release.
Clean ETB
From Secondary service menu select Clean ETB
CLJ 2700
Secondary Service Menu
1. At Ready state Press OK to enter main menu. 2. Press
 & OK simultaneously. 3. Press  & ► to navigate
Cold Rest
From the Service menu use “Restore defaults” option
NVRAM initialization
1. Press ► & X while turning on printer. 2. When
Permanent storage init appears, release buttons.
Configuration Utility
A software utility is available on the Service &Support
CD-ROM that you can use to restore page counts &
serial numbers. To open, select Library folder, and
double-click the 2700config.exe program.
CLJ 2820 / 2830 / 2840 AIO
Secondary Service Menu
Access from any other menu by pressing 2.
NVRAM initialization
Press ENTER & * while turning on printer until
PERMANENT STORAGE INIT appears then release.
CLJ 3000 / CP3505 / 3600 / 3800
Service Mode Pin
CLJ 3000 11300005
CLJ CP3505 06350507
CLJ 3600 11360005
CLJ 3800 11380005
Cold Reset
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press  and hold until all LEDs are
lit. 3. Press  until COLD RESET appears. 4. Press .
NVRAM initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press  and hold until all LEDs are
lit. 3. Press  one time then press MENU. 4. Press 
until NVRAM INIT appears. 5. Press 
Hard-Disk Initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press MENU and hold until all
LEDs are lit. 3. Press  one time. 4. When INITALIZE
DISK appears. 5. Press  .
CLJ 3500 / 3550 / 3700
CLJ 3500 10350003
CLJ 3550 / 3700 1035503 / 10370003
Calibration Bypass
1. Turn On. 2.As display shows memory count, press &
hold DOWN ARROW until all 3 lights are lit. 3. Press
UP ARROW. 4. Press MENU – display should show
SKIP DISK LOAD. 5. Press UP ARROW until SKIP
CALIBRATION is highlighted. 6. Press SELECT.
Printer will skip calibration and continue to power on.
NVRAM initialization
1. Turn On and watch control panel display. As display
begins showing memory count, press & hold DOWN
ARROW until all three lights lit. 3 Press UP ARROW.
4. Press MENU. Display should show SKIP DISK
LOAD. 5. Press DOWN ARROW until NVRAM INIT
is highlighted. 6. Press SELECT printer will initialize
NVRAM and then continue its power-on sequence.
Cold Reset
1. Turn printer on. 2. As printer powers on, press and
hold SELECT until all 3 lights on control panel are lit. 3.
When SELECT LANGUAGE appears press UP
ARROW until COLD RESET appears. 4. Press
SELECT. The printer will perform a cold reset and then
continue to power on.

Printer Quick Reference Sheet Page 6
CLJ CP3525
Service Mode Pin
09352508
Restore Factory Settings
1. Press MENU. 2. Press  to highlight
CONFIGURE DEVICE menu then press OK. 3. Press
 to highlight RESET menu then press OK. 4. Press
 to highlight RESTORE FACTORY SETTINGS,
press OK.
Language, LAN enable/disable, Cold Reset
1, Power on. 2. Press & hold OK during the memory
until the 3 LEDs illuminate. 3. Release OK and
SELECT LANGUAGE displays. 4. Press  or  to
scroll. 5. Press OK to select the option you want.
Skip disk Load, Skip Calibration,
NVRAM initialization
1. Turn the printer on. 2. When the display shows the
memory count, press and hold until all three lights
on the control panel are lit. 3. Press. 4. Press Menu.
The message SKIP DISK LOAD displays. 5. Press 
or  to scroll. 6. Press OK to select the option you
want.
Hard-Disk Initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press MENU and hold until all
LEDs are lit. 3. Press  one time. 4. When
INITALIZE DISK appears. 5. Press OK .
CLJ CM3530
Service Mode Pin
11353008
Restore Factory Settings
1. Scroll to and touch ADMINISTRATION then touch
RESETS. 2. Touch RESTORE FACTORY
SETTINGS then touch RESET.
Language, LAN enable/disable, Cold Reset
1. Press & hold 6 while powering on printer until all 3
LED lights turn on. 2. Release 6 key. – SELECT
LANGUAGE displays 3. Press 3 or 9 to scroll.4. Press
6 to select the option you want.
Skip disk Load, Clear RFU Errors,
NVRAM initialization
1. Press & hold 9 while powering on printer until all 3
LED lights turn on. 2. Release 9 key. 3. Press the 3
key, then START key – SKIP DISK LOAD displays
4. Press 3 or 9 to scroll. 5. Press 6 to select the option
you want.
Hard-Disk Initialization, Enable logging
1. Hold down left side of the START key while
powering on printer until all 3 LED lights turn on. 2.
Release START key. 3. Press the 5 key –
INITIALIZE DISKS displays 4. Press 3 or 9 to scroll.
5. Press 6 to select the option you want.
Control Panel Troubleshooting,
Calibrate Control Panel
1. While the MFP is on, press and hold the * key and
then press the backlight + key. A black screen with a
blue box appears. 2. Press the START key to initialize
control-panel troubleshooting. 3. Touch option you
wish. Alternative calibration – hold the # and C keys
while powering on. Touch the 3 calibration point
circles.
QRS LaserJet Printers 07-28-2014.docx
CLJ CP4005 – See CLJ 4700
CLJ 4500 / 4550
Service Mode
1. Hold Cancel Job & Select while powering on. 2.
Release then press right side of Menu then press Select
Key
Entering the Service Menu: From Ready State. Press
Menu until Service Menu appears Then press Item – and
Value – Simultaneously. Then Press Menu
NVRAM initialization
1. Power on while holding down both CANCEL JOB and
SELECT keys until all LED lights are on, then release
keys. 2 Press CANCEL JOB. 3 Press SELECT.
Cold Reset
Select RESTORE FACTORY DEFAULTS from the
Reset menu
CLJ CP4025 / CP4525
Service Mode Pin
CP4025 11402509
CP4525 11452509
Restore Factory-Set Defaults
1. Press Home button . 2. Select CONFIGURE
DEVICE menu. 3. Select RESETS menu. 4. Select
RESTORE FACTORY SETTINGS, then press OK.
Hard-Disk Initialization
1. Turn the printer on. 2. During power on sequence, press
and hold the Home button until all three lights on
control panel are lit. 3. Press. The message
INITIALIZE DISK appears. 4. Press OK. The product
will initialize and continue power-on.
NVRAM initialization
Note: Print configuration page before NVRAM
initialization. 1. Turn printer on. 2. During memory count,
press and hold  until all three lights on control panel are
lit. 3. Press. 4. Press the Home button . The message
SKIP DISK LOAD displays. 5. Press  until NVRAM
INIT is highlighted, then press OK button. Product will
initialize and continue power-on.
Cold Reset
1. Press Home button . 2. Press highlight
CONFIGURE DEVICE. Press OK. 3. Press highlight
RESET menu. Press OK. Press highlight RESTORE
FACTORY SETTINGS menu. Press OK.
CLJ CM4540
Attention!
CLJ CM4540 uses a new operating firmware and
changes functionality of options dramatically. Please use
with knowledge of menu item. Example: Clean Disk IS
NOT same as Disk Initialization. It will disable printer!
Please see Caution at the end of QRS.
Service Mode Pin
11454010
PreBoot Menu
1. Turn on. 2. Press Stop × when Ready, Data, and
Attention LEDs are solid. 3. Use 3 button and 9 button to
scroll through menu. Press 6 button to select item.
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings functionality.
Page 6 of 8
CLJ 4600 / 4610 / 4650 / 5500 / 5550
Service Mode Pin
CLJ 4600 04460002
CLJ 4610 / 4650 05465004
CLJ 5500 04550002
CLJ 5550 09555004
Hard-Disk Initialization
1. Turn On. 2. As printer performs its power-on sequence,
press &hold Pause/Resume (4600/5500) or MENU
(4610/4650/5550) until all three lights on control panel are
lit. 3. Press  or. The display should show
INITIALIZE DISK. 4. Press. The printer will initialize
the hard disk and continue its power-on sequence.
Calibration Bypass
1. Turn On. 2.When display shows memory count, press
& hold  until all 3 lights on panel are lit. 3.Press. 4.
Press PAUSE/RESUME (4600/5500/5550) or MENU
(4610/4650) display should show SKIP DISK LOAD. 5.
Pressuntil SKIP CALIBRATION is highlighted. 6.
Press. Printer skips calibration &continues to power on.
Cold Reset
1. Turn On. 2. As printer powers on, press & hold 
(4600/5500/5550) or MENU (4610/4650) until all 3 lights
on control panel are lit. 3. When SELECT LANGUAGE
appears press  until COLD RESET appears. 4. Press 
(4600/5000/5550) or MENU (4650). Printer performs a
cold reset & continue to power on.
NVRAM initialization
1 Turn On. When display begins showing the memory
count, press &hold  until all three lights on control
panel are lit. 3 Press . 4 Press PAUSE/RESUME
(4600/5500), MENU (4610 / 4650 / 5550). Display should
show SKIP DISK LOAD. 5 Press  until NVRAM INIT
is highlighted. 6 Press . Printer will initialize NVRAM
& continue its power-on sequence.
Reset Calibration values for DC controller
(4600 / 4610 / 4650)
1.Open top cover.2.Press & hold engine test switch on left
side of printer for several seconds.3.Close top cover. If
control-panel displays Performing Calibration, reset was
successful
CLJ 4700 / CP4005
Service Mode Pin
CLJ 4700 09470005
CLJ CP4005 10400506
Hard-Disk Initialization
1.Turn On. 2. As printer performs its power-on sequence,
press & hold Menu button until all three lights on control
panel are lit. 3. Press  . The message INITIALIZE DISK
displays on control panel. 4. Press 
Cold Reset
1.Turn On. 2. As printer performs its power-on sequence,
press  and hold until all three lights on control panel are
lit. 3. When SELECT LANGUAGE displays on control
panel, press  until COLD RESET appears. 4. Press  .
NVRAM Initialization
1. Turn the printer on. 2. When the display shows the
memory count, press and hold until all three lights on
the control panel are lit. 3. Press. 4. Press Menu. The
message SKIP DISK LOAD displays. 5. Press  until
NVRAM INIT is highlighted. 6. Press .
CLJ 4730 MFP / CM4730 MFP
Service Mode Pin
CLJ 4730 MFP 09473005
CLJ CM4730 MFP 05473007
Hard-Disk Initialization
1. Turn printer on. 2. When the memory count appears,
press the right-hand side of the Start button until all three
LEDs are lit. Release the Start button. 3. Press 5 one time.
INITIALIZE DISK appears. 4. Press 6
Language, Cold Reset, LAN enable / disable, New
Document Feeder Kit, New Maintenance Kit
1. Turn printer on and immediately hold down 6 when
backlight illuminates 2. Hold down 6 until all 3 LED
lights turn on. 3. Release 6 key. 4. Press 3 or 9 to scroll.
5. Press 6 to select the option you want.
NVRAM initialization
1. Turn printer on. 2. When display shows memory count,
press and hold 9 until all 3 lights on panel are lit. 3. Press
3 one time, and then press Start.
4. Press 3 two times until NVRAM INIT appears on the
control panel display. 5. Press 6 one time.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to RESETS -
RESTORE FACTORY SETTINGS. This item restores
all control panel settings to the original factory settings.
Control-Panel Boot Sequence Calibration
1. Hold down the C and # buttons and turn the power on.
2. Release the C and # buttons when a small square
appears in the upper-left portion of the control panel
display.3. Use a small pointed device (for example, the tip
of a pen) to touch the small square. A second small square
will appear in the lower-right portion of the control-panel
display. NOTE The first square does not disappear. Take
care to not touch it a second time or the calibration
procedure will fail. 4. Touch the small square in the
lower-right portion of the control-panel display. When
you do, the touch screen alignment is complete and the
device returns to power-on initialization.
CLJ CP5225
Secondary Service Menu
1. When product is in Ready state, press OK to open
menus. 2. Simultaneously press  and OK button. This
opens the secondary service menu. Press  & ► to
navigate through the menu.
Cold Reset
Not supported for this product. The equivalent function is
RESTORE DEFAULTS from service menu.
NVRAM initialization
1. Turn product off. 2. Simultaneously press ► and X.
Keep both buttons depressed while turning printer on. 3.
When PERMANENT STORAGE INIT. displays,
release both buttons. 4. Printer will return to Ready state
when NVRAM initialization is complete.
Super NVRAM initialization
1. Turn product off. 2. Simultaneously press and X.
Keep both buttons depressed while turning printer on. 3.
When PERMANENT STORAGE INIT. displays,
release both buttons. 4. When Super NVRAM
initialization is complete, language will need to be
selected, then printer will restart.

Printer Quick Reference Sheet Page 7
LJ CP5525
Attention!
The LJ CP5525 uses a new operating firmware and
changes functionality of options dramatically.
Please use with knowledge of menu item. Example:
Clean Disk IS NOT the same as Disk Initialization. It
will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
11552010
Access PreBoot Menu
1. Turn on. 2. Press Stop × when Ready, Data, and
Attention LEDs are solid. 3. Use down arrow ▼to
scroll menu options. 4. Press OK to select item.
Cold Reset
1. In the PreBoot menu, use down arrow ▼ select
Administrator by highlighting then press OK. 2.
Use ▼ Select Startup Options. 3. Select Cold
Reset. 4. Press the Back button twice to highlight
Continue, then press OK button.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
CLJ CP6015
Service Mode Pin
03601508
Hard-Disk Initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press and hold the Menu button
until all three blights on the control panel are lit. 3.
Press  . The message INITIALIZE DISK displays
on the control panel. 4. Press 
Language, Cold Reset, LAN enable / disable, New
Maintenance Kit
1. Turn printer on and immediately hold down 6
when backlight illuminates 2. Hold down 6 until all 3
LED lights turn on. 3. Release 6 key. 4. Press 3 or 9
to scroll. 4. Press 6 to select the option you want.
NVRAM initialization
1. Turn printer on. 2. When display shows memory
count, press and hold until all three lights on the
control panel are lit. 3. Press. 4. Press Menu. The
message SKIP DISK LOAD displays. 5. Press 
until NVRAM INIT is highlighted. 6. Press .
CLJ CM6030 / CM6040
Service Mode Pin
CM6030 06603008
CM6040 04604008
Hard-Disk Initialization
1. Turn the printer on. 2. When the display shows the
memory count,, press and hold the START key until
all three lights on the control panel are lit. 3. Press 5
key. The message INITIALIZE DISK displays on the
control panel. 4. Press 6.
Language, Cold Reset, LAN enable / disable, New
Document Feeder Kit, New Maintenance Kit
1. Turn printer on and immediately hold down 6
when backlight illuminates 2. Hold down 6 until all 3
LED lights turn on. 3. Release 6 key. 4. Press 3 or 9
to scroll. 4. Press 6 to select the option you want.
NVRAM initialization
1. Turn printer on. 2. When display shows memory
count, press and hold 9 until all 3 lights on panel are
lit. 3. Press 3 one time, and then press and release
Start. 4. Press 6 one time.
QRS LaserJet Printers 07-28-2014.docx
CLJ 8500 / 8550
Service Mode
From Ready State. Press Menu until Service Menu
appears Then press Item – and Value –
Simultaneously. Then Press Menu
Hard-Disk Initialization
1. Press MENU until CONFIGURATION MENU
appears on the display. 2. Press ITEM until
INITIALIZE DISK appears. 3. Press SELECT.
Cold Reset
Hold down GO while turning the printer on. Release
GO after COLD RESET appears.
CLJ 9500
Service Mode Pin
04950003
Hard-Disk Initialization
1. Turn on Printer. 2. Press & hold
PAUSE/RESUME during the memory count. 3.
Hold PAUSE/RESUME until all 3 error lights are
on steady. 4. Press  until INITIALIZE DISKS
appears 5. Press . The printer will initialize the
hard disk and continue its power-on sequence.
Cold Reset
1. Turn printer on. 2. Press and hold  during the
memory count. 3. Continue to hold  unitl all 3
control-panel lights illuminate steadily, then release
. 4. When SELECT LANGUAGE appears press .
5. COLD RESET appears. 6. Press .
NVRAM initialization
1. Turn printer on. 2. Press and hold  during the
memory count. Continue to hold  unitl all 3
control-panel lights illuminate steadily. 3. Press .
4. Press PAUSE/RESUME. The display should
show SKIP DISK LOAD. 5. Press  until NVRAM
INIT is highlighted. 6. Press . The printer will
initialize NVRAM and then continue its power on
sequence.
Skip Disk
1. Turn printer on. 2. Press and hold  during the
memory count. Continue to hold  unitl all 3
control-panel lights illuminate steadily. 3. Press .
4. Press PAUSE/RESUME. The display should
show SKIP DISK LOAD 5. Press .
Skip Calibration
1. Turn printer on. 2. Press and hold  during the
memory count. 3. Press . then Press
PAUSE/RESUME. 4. Scroll to display should show
SKIP CALIBRATION 5. Press .
Warning!! Some Preboot menu
items should not be performed
without a complete understanding
of their behaviors. Please see
cautions at the end of the QRS.
Page 7 of 8
CLJ 9500 MFP
Service Mode Pin
11950004
Hard-Disk Initialization
1. Turn on Printer. 2. Press & hold START during the
memory count. 3. Hold START until all 3 error lights are
on steady. 4. Press 5 until INITIALIZE DISKS appears.
5. Press 6.
Cold Reset
1. Turn printer on. 2. Press and hold 6 during the
memory count. 3. Continue to hold 6 until all 3 control-
panel lights illuminate steadily, then release 6. 4. When
SELECT LANGUAGE appears press 9.
5. COLD RESET appears. 6. Press 6.
NVRAM initialization
1. Turn printer on. 2. Press and hold 9 during the
memory count. Continue to hold 9 until all 3 control-
panel lights illuminate steadily. 3. Press 3. 4. Press
START. The display should show SKIP DISK LOAD. 5.
Press 3 until NVRAM INIT is highlighted. 6. Press 6.
Skip Disk
1. Turn printer on. 2. Press and hold 9 during the
memory count. Continue to hold 9 until all 3 control-
panel lights illuminate steadily. 3. Press 3. 4. Press
START. The display should show SKIP DISK LOAD 5.
Press 6.
Skip Calibration
1. Turn printer on. 2. Press and hold 9 during the
memory count. 3. Press 3. then Press START. 4. Scroll
to display should show SKIP CALIBRATION 5. Press
6.
LJ P3015
Service Mode pin
07301509
Cold Reset
1. Turn printer on. 2. When printer begins memory count,
hold down  until all 3 LEDs flash then remain on. 3.
SELECT LANGUAGE appears, press  or  until
COLD RESET appears. 4. Press .
NVRAM Initialization
1. Turn printer off. 2. Remove all accessories. 3. When
printer begins memory count, hold down  until all 3
LEDs flash then remain on. 4. Press MENU, display
should read SKIP DISK LOAD. 5. Press  until
NVRAM Init is highlighted 6. Press .
Hard-Disk Initialization
1. Turn printer on. 2. When printer begins memory count,
hold down MENU until all 3 LEDs flash then remain on.
3. Press  - INITIALIZE DISK appears. 4. Press .
Skip Disk-load
1. Turn printer on. 2. When printer begins memory count,
hold down  until all 3 LEDs flash then remain on. 3.
Press  then MENU. 4. Press  or  until SKIP DISK
LOAD appears. 5. Press .
M525
Attention!
The M525 uses a new operating firmware and changes
functionality of options dramatically. Please use with
knowledge of menu item. Example: Clean Disk IS NOT
the same as Disk Initialization. It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
05052512
PreBoot Menu
1. Turn on. 2. The hp logo displays on the product
control panel. When a “1/8” with an underscore displays
below the HP logo, touch the logo to open the Preboot
Menu.. 3. Use the arrow buttons on the touchscreen to
navigate the Preboot menu. 4. Touch the OK button to
select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the back arrow button twice to return to main
menu. Continue will be highlighted. Hit OK to restart
and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings functionality.
M551
Attention!
M500 Series uses new operating firmware and changes
functionality of options dramatically. Please use with
knowledge of menu item. Ex: Clean Disk IS NOT the
same as Disk Initialization. It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
09055111
Restore Factory Set Defaults
1.Press Home button. 2. Open Menus: Administration,
General Settings, Resore Factory Settings. 3. Pressto
select the Reset item then OK.
Cold Reset from Preboot Menu
1. Turn On. 2. Press × when Ready,Data,& Attention
LEDs are solid. 3. Press to select Administrator , OK.
4. Press Startup Options, OK. 5. Press Cold Reset, OK
. 6. Press back arrow twice to select continue, OK.
M575
Attention!
The M575 uses a new operating firmware and changes
functionality of options dramatically. Please use with
knowledge of menu item. Example: Clean Disk IS NOT
the same as Disk Initialization. It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
05057512
PreBoot Menu
1. Turn on. 2. The hp logo displays on the product control
panel. When a “1/8” with an underscore displays below
the HP logo, touch the logo to open the Preboot Menu.. 3.
Use the arrow buttons on the touchscreen to navigate the
Preboot menu. 4. Touch the OK button to select a menu
item.
Cold Reset
. From the PreBoot Menu, select Administrator. 2. Select
Startup Options. 3. Select Cold Reset. 4. Touch the back
arrow button twice to return to main menu. Continue will
be highlighted. Hit OK to restart and execute the Cold
Reset.

Printer Quick Reference Sheet Page 8
M775
Attention!
The M775 uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
11077512
Access PreBoot Menu
1. Turn the product on. 2. The HP logo displays on
the product control panel. When a "1/8" with an
underscore displays below the HP logo, touch the logo
to open the Preboot menu. 3. Use the arrow buttons
on the touchscreen to navigate the Preboot menu. 4.
Touch the OK button to select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted. Hit OK to restart and
execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
M855/M880
Attention!
The M855 and M880 uses a new operating firmware
and changes functionality of options dramatically.
Please use with knowledge of menu item. Example:
Clean Disk IS NOT the same as Disk Initialization.
It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
M855 11085513
M880 11088013
Restore Factory-Set Defaults
1.Press Home button. 2. Open Menus: Administration,
General Settings, Resore Factory Settings. 3. Pressto
select the Reset item then OK.
Access PreBoot Menu
1. Turn the product on. 2. The HP logo displays on
the product control panel. When a "1/8" with an
underscore displays below the HP logo, touch the logo
to open the Preboot menu. 3. Use the arrow buttons
on the touchscreen to navigate the Preboot menu. 4.
Touch the OK button to select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted. Touch OK to restart
and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
QRS LaserJet Printers 07-28-2014.docx
M750
Attention!
The M750 uses a new operating firmware and
changes functionality of options dramatically. Please Caution
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization.
It will disable the printer! 1) Clean Disk (Format Disk),
Please see Caution at the end of QRS.
Service Mode Pin
This feature does not perform the
11075013
same functions as a Disk
Restore Factory-Set Defaults
1.Press Home button. 2. Open Menus: Administration,
initialization on Non-FutureSmart
General Settings, Resore Factory Settings. 3. Pressto products.
select the Reset item then OK.
Access PreBoot Menu
1. Turn the product on 2. Press the Stop button when This feature will completely disable
the Ready, Data, and Attention LEDs are illuminated the printer and will require firmware
solid. 3. Use the Down arrow button to navigate the
Preboot menu options. 4. Press the OK button to
to be reloaded through the Pre
select a menu item. Boot menu to recover the device.
Cold Reset Do not use this feature unless
1. From the PreBoot Menu, select Administrator. instructed by the Product Division.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted. Touch OK to restart 2) Partial Clean.
and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings This feature will remove all
functionality. customers setting and
X555/X585 configurations and will delete the
Attention! firmware from the active partition of
The X555 and X585 uses a new operating firmware the hard drive. This should only be
and changes functionality of options dramatically.
Please use with knowledge of menu item. Example: used for reasons documented in
Clean Disk IS NOT the same as Disk Initialization. the product specific service
It will disable the printer!
Please see Caution at the end of QRS. manual.
Service Mode Pin
X555 04055514
X585 04058514
Printer Quick Reference Sheet
Restore Factory-Set Defaults
Version Date 07/28/2014
1. On product control panel, touch the Administration (edited by Tech Mktg )
button. 2. Open the General Settings menu 3. Scroll
to and touch the Restore Factory Settings button, and
then touch the Restore button. SAW
Access PreBoot Menu
Link: http://sawpro.atlanta.hp.com/km/saw/
view.do?docId=emr_na-
1. Turn the product on. 2. The HP logo displays on
the product control panel. When a "1/8" with an c01111902&hsid=53683453&sz=513449
underscore displays below the HP logo, touch the logo
to open the Preboot menu. 3. Use the arrow buttons
on the touchscreen to navigate the Preboot menu. 4.
Touch the OK button to select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted. Touch OK to restart
and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
Page 8 of 8