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Enterprise Synthetic transition frequently asked
questions
January 8, 2019
Table of contents
Product offerings
What is being announced
Dynatrace announces an intent to end the Enterprise Synthetic Monitoring support December 31,
2019 . We also announce that we’d like to help our customers transition to Dynatrace Synthetic
offering or other alternatives that may be needed.
Although Dynatrace Synthetic serves many of the same use cases as ESM, it does not address all
ESM use cases. At the same time, Dynatrace Synthetic extends into serving different use cases that
ESM didn’t address well in the past.
Read on for more details on what ESM capabilities will be covered by Dynatrace Synthetic and what
will require alternative approaches.
For the web application synthetic monitoring - it is the best solution, for both transaction
monitoring and web app availability (autochecks)
For the non-web GUI apps (Windows GUI applications), customers will have to look for
alternatives to drive the tests, while Dynatrace API enables integration of the 3rd-party
monitoring data into the Dynatrace Managed or SaaS portal.
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Enterprise Synthetic transition frequently asked questions
Set out for the future: built for the modern applications, seamlessly covering on-premises
and cloud-native apps, with a single, continuous infrastructure for reporting and scripting
Totally integrated: Dynatrace Synthetic is embedded into the Dynatrace platform and does
not require multiple systems integration with separate controllers and reporting platforms
Web-scale: parallel test runs, inherently secure agents, with greatly simplified solution
architecture and manageability
Simplified web application monitoring setup with click-through recorder for web applications
– lower the knowledge barriers to adopt synthetic monitoring
Greatly enhanced precision: Dynatrace Synthetic web application monitoring reaches deep
into the web app execution on the browser to delivery precise clues on performance
degradations
Open to 3rd-party solution integrations: with the modern and rich Dynatrace Synthetic API,
any 3rd-party synthetic monitoring solutions are now easy to integrate where non-web, OS-
specfic apps have to be synthetically tested
Please note that ESM 12.4 support ended June 30, 2018, so in order to stay supported until the EOL
data customers have to upgrade to ESM 12.5.
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Enterprise Synthetic transition frequently asked questions
For those applications/transactions that would require 3rd-party solution integration - Dynatrace
integration APIs licensing policies will apply.
Will it be possible to migrate dashboards from ESM (i.e. the CAS DMI)
to Dynatrace Synthetic?
No. Dynatrace Synthetic uses different reporting and data management stack. Migration of the
dashboards is not possible.
However, DC RUM (NAM) reporting is aligned with Dynatrace from the visual perspective, so for the
transition period it is possible to run both old and new reporting views side-by-side and let users
have access to the old data in the "frozen" CAS instance.
Will it be possible to migrate monitoring data from ESM (i.e. the CAS)
to Dynatrace Synthetic?
No. Dynatrace Synthetic uses different reporting and data management stack and data migration is
not possible.
However, DC RUM (NAM) reporting is aligned with Dynatrace from the visual perspective, so for the
transition period it is possible to run both old and new reporting views side-by-side and let users
have access to the old data in the "frozen" CAS instance.
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Enterprise Synthetic transition frequently asked questions
If you need to drive Windows GUI transactions, we can help with integrating 3rd-party synthetic
measurements into Dynatrace, but transactions will have to be driven by the 3rd-party tool. See
Third-party synthetic monitoring alternative for ESM - when to use it and what to expect for more
information.
Dynatrace partners can help with such hybrid synthetic monitoring deployments.
ESM and Dynatrace run and name transactions differently. What are
those differences?
Dynatrace Synthetic uses different terminology than Enterprise Synthetic because it takes different
approach to synthetic measurements, with more focus on web-enabled applications. Following
table summarizes key differences:
Web transaction steps (individual steps of a N/A Clickpath actions within a Browser clickpath
tested user journey)
Availability check Autocheck HTTP monitor (for web applications, web APIs)
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Enterprise Synthetic transition frequently asked questions
Following comparison summarizes, on a high level, differences and similarities between Dynatrace
Synthetic and ESM.
Web transaction (page Yes, Internet Explorer, VBA Yes, Chrome, visual recording
load, browser actions) scripting required
GUI transactions Windows, VBA scripting N/A. 3rd-party tool integrations possible. See Third-party
(Windows UI actions) synthetic monitoring alternative for ESM - when to use it
and what to expect for more information.
Transaction Optional screen captures, if Browser clickpath screen captures for every step.
measurement analysis scripted to do so.
Detailed W3C timing of the whole web transaction load,
Optional network packet captures including all elements and 3rd-party content
for transactions.
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Reporting and alerting DC RUM Central Analysis Server Dynatrace, Managed (on-premises) or SaaS (cloud-hosted)
(CAS), on premises only
Security Open desktop required Closed desktop runs, fully secured agent access.
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Enterprise Synthetic transition frequently asked questions
Long-term reporting DC RUM’s CAS general DMI reports Dynatrace reports, tailored for Synthetic
3rd-party data Import to the agent manager via Powerful, flexible, simple and open REST API
integration custom XML file submission
Export via REST API
Export via DMI scheduled reports
or REST API
Alert delivery SNMP, mail, OS script trigger SNMP, mail, DevOps tools integrations
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Enterprise Synthetic transition frequently asked questions
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