Table of Contents

..........
Welcome to Cingular 1
Overview: Your Palm® Treo™ 680 smart device 1

Setup 2
Insert the battery 2
Complete setup 3

Navigation 4
Wake up the touchscreen and turn it off 4
Move around the touchscreen 5
Use the keyboard 6
Open applications 8

Your phone 9
Turn your phone on and off 9
Open the Phone application 9
Make and receive calls 10
Set up voicemail 11
What can I do when I’m on a call? 12

Your email 14
Choose the best email option 14
Set up personal email 14
Set up corporate email 16

Treo 680 i
 ..........
Synchronization 22
Why synchronize information? 22
Synchronize for the first time 22

Your Contacts, Calendar, Messages, and Web 24

Contacts 24
Calendar 26
Messaging 27
Web browser 28

Troubleshooting 30

Tips and Tricks 32

Keyboard 32
Phone 32
Data 33
Typing 33
Browser 34
Navigation 34
General 34

Status indicators 35

ii
Welcome to Cingular
Overview: Your Palm® Treo™ 680 smart device

Overview: Your Palm® Treo™ 680 smart device

5-way navigator
Stylus and Center button

Earpiece Power/End
Indicator light (phone
and charge indicator) Applications

Volume
Messaging
Side button
Menu
Send
Phone Microphone

Multi-connector
Calendar
Headset jack

Stylus

Infrared (IR) port Ringer switch

Treo 680 1
 Setup
Insert the battery

.......... Insert the battery

Tip 1. Remove the battery door.
Your phone won't
work without a SIM 2. Insert the battery into the compartment.
card. The SIM card Press battery Align battery
is usually pre- door release contacts with
installed in your compartment
Treo 680, unless contacts
you’re upgrading
from another
Cingular phone.
Check the SIM
card tray to see if
the SIM card is
installed. The SIM 3. Slide the battery door back into place.
card tray is tucked
away in a drawer 4. Connect the charger.
in the battery
compartment. See
"I need to insert
my SIM card" on
page 30 for more
info.

If you need a SIM

card, call Cingular
at: 1-800-331-0500.

The touchscreen on your Palm® Treo™ 680 smart device turns on.
Wait for the progress bar to fill and the language selection screen to
appear.

2
Complete setup

Complete setup
..........
1. Select the language you want to use.
Tip
2. Follow the onscreen instructions to set the date and time. You need a high-
speed data plan
Note: If you want your Treo 680 to obtain the date, time, and time zone from the
for email, web
local network, accept the default setting on the Date & Time screen.
browsing, and
3. When the setup is complete, press Applications and select multimedia
Quick Tour . messaging. Find
out if you have a
4. RECOMMENDED: Complete the Basics and Phone sections plan by checking
before proceeding. your Cingular bill
or calling Cingular:
dial 611 from your
Treo 680 or call
1-800-331-0500
from any phone.
Tip
Need help setting
up your Treo 680?
Call the Palm
Setup Help desk
for Cingular
Note: If your Treo 680 doesn’t turn on after you charge it, do a soft reset by customers at
removing the battery and reinserting it. For more information on resetting your 1-800-331-0500.
Treo 680, see Your Palm Treo 680 Smart Device User Guide on the CD.

Treo 680 3
 Navigation
Wake up the touchscreen and turn it off

.......... Wake up the touchscreen and turn it off

Did You Know? The phone and the touchscreen of your Palm® Treo™ 680 smart device
Pressing Phone, can be turned off and on separately. When you wake up the touchscreen
Calendar, or and leave the phone off you can use only the organizer features, for
Messaging wakes example, when you’re on a plane and want to look at your calendar, play
up the touchscreen MP3 files, or write email offline.
and opens the
corresponding If you’re taking your Treo 680 out of the box and turning it on for the first
app. Pressing time, the phone is already on. You just need to wake up the touchscreen.
Applications
wakes up the 1. Press and release
touchscreen and Power/End to
opens Applications wake up the
Power/End
View. touchscreen.
Center
Did You Know? 2. Press Center to
You can set how turn off Keyguard.
long the
touchscreen stays 3. Press and release
on. Press Power/End to
Applications, turn off the
select Preferences, touchscreen and lock
select Power, and
the keyboard.
then adjust the
Auto-off after
setting.

4
Move around the touchscreen

Move around the touchscreen

..........
To move around the touchscreen on your Treo 680, you can use the 5-way Did You Know?
navigator, or you can tap items on the touchscreen with the stylus. The On most screens,
5-way includes the following buttons: one item—a
button, a list entry,
Center Up
or a check box—is
highlighted by
default.
Tip
Left Right If the item you
want doesn’t
appear on the
Down
touchscreen, try
tapping the
onscreen scroll
Highlight and select items arrows to view
The highlight identifies which item is affected by more info.
your next action. Use Left , Right , Up , and
Down on the 5-way to move the highlight from
one item to another. The highlight can take two
forms: A border glow around an entire screen, an
onscreen button, or a pick list; and light text on a
dark background.
After highlighting an item, you can select
(activate) it by pressing Center , or by tapping
it with the stylus. When an entire screen is
highlighted, switch the highlight to the first item
by pressing Center .

Treo 680 5
 Use the keyboard

.......... Select menu items

Tip Many applications have menus to
Most menu items give you access to additional Menu
have a shortcut. To features. These menus are usually shortcut
use a menu hidden from view, but they appear letter
shortcut, press when you press Menu .
Menu + the
shortcut letter. For 1. Press Menu to display an
example, in application’s menus.
Calendar, you can
2. Press Right and Left to
press Menu + D to
delete an event. switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press Menu to
close the menu and cancel your selection.

Use the keyboard

Backlight
(Option + P)
Backspace

Option Return

Shift/Find Menu

Space Alt

6
Use the keyboard

Enter lowercase and uppercase letters

..........
• To enter lowercase letters, press the key you want. Did You Know?
• To enter an uppercase letter, press Shift/Find and then press a Some application
letter key—no need to hold Shift/Find while entering the letter. views automatically
default to Option
• To turn Caps Lock on, press Shift/Find twice. The following symbol Lock, such as the
appears . To turn it off, press Shift/Find once. Dial Pad tab in the
Phone application.
Enter numbers, punctuation, and symbols In this case, you do
not need to press
Numbers, punctuation, and symbols appear Symbol Option to enter
above the letters on the keys. To enter these numbers.
Letter
characters, do one of the following:
Tip
Alternate
• Press Option , and then press the key with the character—no need to characters are
hold Option while pressing the second key. grouped by their
similarity to the
• To turn Option Lock on, press Option twice. The following symbol
base key. For
appears . To turn it off, press Option once. example, the
alternate
Enter more symbols and accented characters characters for the
E key are: É, È, Ë,
1. Enter the character that corresponds to the character you want. and Ê.

2. Press Alt .
3. Highlight the character you want on the pop-up list, and then press
Center to select the highlighted character.
Note: To enter characters such as _ • \ % =, press Alt by itself, after a space or
at the beginning or end of a line.

Treo 680 7
 Open applications

.......... Open applications

Tip When you open an
In Applications application using a quick
View, you can enter button or Applications
the first few letters View, you automatically
of an application close the application you
name to highlight
were previously using and
it. For example, if
you press P, save any information you
it highlights created in that app.
Phone; if you then
press R, it Use the quick buttons Calendar Messaging
highlights Prefs. If The front of your Treo 680 Phone Applications
you pause and
has three quick buttons that
then press R, it
highlights the first open applications. The
application that fourth button opens Applications View.
starts with R.
Use Applications View
Did You Know?
Press Applications You can access all available applications
repeatedly to cycle through Applications View.
through various
categories of 1. Press Applications .
applications. 2. Use the 5-way to highlight the
application you want to use.
3. Press Center to open the selected
application.

8
Your phone
Turn your phone on and off

Turn your phone on and off

..........
When your phone is on, it is connected to the Cingular network (provided Tip
you’re in a coverage area) so that you can make and receive phone calls If you’re outside a
and use wireless services, such as email, messaging, and the web browser. coverage area, No
Service appears in
During initial setup, your phone is automatically turned on, so you can use the upper-left
wireless services right away. If you turn off your phone, you can still use the corner and the
organizer and media features such as Calendar and Pics&Videos. indicator light
flashes red.
1. Wake up the touchscreen. Status icons
Tip
2. Press and hold Power/End to turn on Don’t remember
your phone. your mobile phone
number? To find
You know your phone is on and that you’re your phone
inside a coverage area when you see the number, press
signal strength icon at the top of the Main Phone, press
tab of the Phone app. Menu, select
Options, and then
Note: If you’re prompted for a PIN code, your SIM
select Phone Info.
card is locked. If you don’t know your PIN code, ask
Main tab
Cingular to provide you with the PIN code.
3. Press and hold Power/End again to turn off your phone.
You know your phone is off when you see Phone Off at the top of the
Main tab of the Phone app.

Open the Phone application

Press Phone to display the Main tab in the Phone application.

Treo 680 9
 Make and receive calls

.......... Make and receive calls

Did You Know? To make and receive calls, your phone must be on. When your phone is off,
If the headset is your incoming calls go to voicemail.
attached, you can
press the headset Dial using the keyboard
button to answer
a call and to end a 1. Press Phone .
call. (The headset 2. If prompted, Send Power/End
button may work press Center
differently on Phone Center
to turn off
headsets other
than the one Keyguard.
Number
provided with your 3. Use the number keys
Treo 680.) keys on the
keyboard to
enter the phone
number.
4. Press Send to make the call.
5. Press Power/End to end the call.

Answer calls
To answer a call, press Send or
select Answer.

10
Set up voicemail

Ignore calls
..........
To ignore a call, do one of the following: Tip
Send the call to voicemail: Press Power/End or select Ignore. Pressing Phone
silences the ringer,
Send the caller a text message: Select Ignore with Text. This option but it does not
sends the call to voicemail and opens a text message addressed to the answer the call.
caller. (Sending text messages to land-line phones may not be supported.) Tip
If you can’t connect
Silence the ringer to the Cingular
To silence the phone while it is ringing, do one of the following: voicemail system,
contact Cingular
• Press any key except Send, Power/End, or the 5-way. for assistance:
dial 611 from your
• Slide the Ringer switch to the Sound Off position.
Treo 680 or call
1-800-331-0500
Set up voicemail from any phone.
Tip
Your Cingular service includes voicemail. Keep in mind that airtime and You can also access
other charges apply when using voicemail from your Treo 680. the Cingular
1. Press Phone . voicemail system
by selecting the
2. Press and hold 1 to dial the Cingular automated voicemail system. Favorites tab and
then selecting the
3. Follow the voice prompts to set up your voicemail. Voicemail favorite.
To retrieve your voicemail later, press Phone and then press and
hold 1.

Treo 680 11
 What can I do when I’m on a call?

.......... What can I do when I’m on a call?

Tip When you make or receive a call, Active Call View appears.
While a call is in
progress, press the Caller ID photo (if assigned)
Volume button on
the side of your
Caller’s name and
Treo 680 to adjust
number
the call volume.
Call duration
Did You Know?
When you use a Call status
headset or a
hands-free device,
it’s easy to use Button label
other applications
during a call.
Use the 5-way or stylus to select any of the following onscreen
Tip
buttons:
If you’re using a
wired headset, 0

simply unplug the Turns on the speakerphone so you can check your
headset to switch calendar, look up contact info, take notes, and use other
to holding your features during a call.
Treo to your ear. Turns off the speakerphone when it is on.

Replaces the Speakerphone button when you use a

Bluetooth® hands-free device. Select this button to stop
using the hands-free device.

12
What can I do when I’m on a call?

0 ..........
Puts a call on hold. To take the call off hold, select this
button again.
Did You Know?
If the touchscreen
Lets you make another call while the first call is on hold. dims during a call,
press any key
except Send or
Opens the Dial Pad so you can dial additional numbers, Power/End to
restore the
such as an extension.
touchscreen
brightness.
Dials any extra digits that you assigned to a speed-dial
favorite button.

Mutes the microphone so that you can’t be heard on the

other end. When you want to speak, select this button
again.

Treo 680 13
 Your email
Choose the best email option

.......... Choose the best email option

Key Term Before You Begin: You must have a data plan with Cingular to use email on
Email provider The your Palm® Treo™ 680 smart device.
service you use to
exchange email. You can use your Treo 680 to access email from both personal and
Your provider’s corporate email accounts.
name is between
the @ symbol and • A personal email account is an account with an Internet service
the dot in your provider (ISP) such as Yahoo!, AOL, and Comcast.
email address.
• A corporate email account is an account on a corporate mail server
Tip such as a Microsoft Exchange or Lotus Domino server.
To access web-
based email, such
as Hotmail, use the Set up personal email
web browser.
Use the VersaMail® application to access up to eight personal email
Tip accounts.
Can’t find the
User Guide for Before You Begin: If you used VersaMail on your previous Palm OS® device,
VersaMail? Install and you want to transfer those settings to your Treo 680 see the User Guide
the CD and do one for the VersaMail Application on the CD for upgrade instructions.
of the following:
1. Press Applications and select Email to open the VersaMail
Windows: Start>
application.
Programs>Palm
2. If prompted to select an initial setup option, select Continue.
Mac: Click the
link in the
Documentation
folder.

14
Set up personal email

3. Make up a descriptive name for this

..........
account and enter it in the Account Name
field. For example, Personal Email. Tip
If your email
4. Select the Mail Service pick list, select your provider’s name is
email provider, such as AOL, and then not listed, select
select Next. Other and
manually enter
5. Enter the username for your email account. your provider’s
Your username usually appears before the settings. See the
@ symbol in your email address. User Guide for
the VersaMail
Note: For some email providers, such as Gmail, your username is your entire email
Application on the
address. Check with your email provider if you are not sure what to enter as your
CD for details.
username.
6. Select the Password box, enter your email account password, select Tip
You can also enter
OK, and then select Next.
an addressee’s first
7. Select Next, and then select Done. or last name. If a
name or email
Create and send email in VersaMail address matches
one of your
1. From the Inbox, select New. contacts,
VersaMail displays
2. Enter the addressee’s email address.
the matching
3. Enter the subject and message text. contacts. To accept
a suggestion,
4. Select Send to connect and send the select the correct
message. If the message cannot be contact.
sent, it is stored in your Outbox.

Treo 680 15
 Set up corporate email

.......... Set up corporate email

Tip There are two types of applications you can use to access corporate
Can’t find the email on your Treo 680:
User Guide for
VersaMail? Install Self-service Xpress Mail is a self-service option for accessing your
the CD and do one corporate email from your Treo 680 without support from IT. Using
of the following: Xpress Mail with a corporate account also enables wireless
synchronization of calendar appointments and contacts, as well as
Windows: Start>
wireless corporate directory lookup.
Programs>Palm
IT-managed IT-managed email means that your company uses Good
Mac: Click the Mobile Messaging™ or VersaMail to access corporate email. You need
link in the
your IT department to establish an account on a corporate server to use
Documentation
these applications.
folder.
• Good Mobile Messaging provides wireless push synchronization of
email, calendar, contacts, and more when your company has a Good
Mobile Messaging Server installed (server license sold separately).
For setup instructions, see Your Palm Treo 680 Smart Device User
Guide.
• VersaMail provides access to email on a Microsoft Exchange server, a
Lotus Notes server, or a Microsoft MAPI server. For setup instructions,
see the User Guide for the VersaMail Application on the CD.

16
Set up corporate email

Set up Xpress Mail on your computer

..........
Before You Begin: You need the following: Did You Know?
• Your work email address The Xpress Mail
software you use to
• The type of mail server your company uses: Microsoft Exchange, Lotus access your
Notes, or IMAP corporate email is
called the Personal
• The computer you use to access your corporate email (Internet connection
Edition, so you see
required)
this name on the
1. On your computer, open your web browser. registration web
page.
2. Go to https://xpressmailpe.cingular.com and click Register Now.
3. Enter all the required info, keep the following in mind:
• In the Email Address field, enter the work email address you want to
use with Xpress Mail.
• Your Xpress Mail username and password can be anything you want;
they don’t need to match your email username and password.
Note: Jot down your Xpress Mail username and password exactly as you enter
them. You need this information later in the Xpress Mail setup process.

Treo 680 17
 Set up corporate email

..........
Tip
Need additional
help setting up
Xpress Mail? Visit
www.cingular.com
/tutorials/
xpressmail.

4. Click Next.
5. Click Download to copy Xpress Mail desktop software to your
computer.
6. When the File Download dialog box appears, click Open.
7. Click Yes to install Xpress Mail Personal Edition.
8. Follow the onscreen instructions to finish the installation. On the
Completing the Xpress Mail Personal Edition Setup Wizard screen,
uncheck Show Readme and make sure Run Xpress Mail Personal
Edition is checked. Click Finish.

18
Set up corporate email

9. Enter the Xpress Mail username and password you made up in step 3,
..........
and then click Next.
10. Select your company’s mail server from the list, and then click Next.
11. If you want to access files on your computer from your Treo 680, check
the Enable access to documents… box, and then click Finish.
Your web browser displays the Congratulations! page to confirm that
Xpress Mail is connected to your corporate email account.

You have finished installing Xpress Mail on your computer. To complete

setup, you now need to install the application on your Treo 680.

Treo 680 19
 Set up corporate email

.......... Install Xpress Mail on your Treo 680

Before You Begin: Make sure your phone is on
Tip
If you select Save and that you are in an area where a data
instead of Save connection is available. You can tell a data
and open, you can connection is available when either a black
finish the setup triangle or green arrows appear in the
process later by signal-strength icon in the title bar of the Main
pressing tab of the Phone application.
Applications and
selecting Xpress 1. Press Messaging to open Xpress Mail.
Mail.
2. Select Install Now.
3. If prompted, select Yes to connect to the
Internet. You are then connected to the
Xpress Mail Download Page.
4. Select Download Now, and then press
Center .
5. Make sure that Applications is selected as
the Save to option, and then select Yes to
download and install the software.
6. Wait a few minutes for the Download
Complete screen to appear, and then
select Save and open.
7. Select Yes to accept Xpress Mail into
Applications.

20
Set up corporate email

8. When prompted, select Reset. Resetting is complete when the Phone

..........
application appears.
Tip
9. Press Messaging . If you have trouble
10. Enter the 10-digit mobile phone number for your Treo 680, and then sending messages,
select Next. you need to enter
Cingular’s
11. Select Personal Edition, and then select Next. outgoing mail
server name. Open
12. Enter the Xpress Mail username and password you made up when you the Messaging tab
created your Xpress Mail account on your computer. Select Next. in the Xpress Mail
desktop and click
Xpress Mail generates security keys to protect your information when
Server Setting. In
sending and receiving email. When this process finishes, your Inbox the Outgoing mail
appears. SMTP server field,
enter cwmx.com,
Create and send email in Xpress Mail and then click OK.
1. From the Inbox, select New . Tip
To save a draft of
2. Enter the addressee’s email address, a
the message you
subject, and your message. Separate are composing—
recipients’ names with commas (for for example, if you
example: janesmith4028@example1.com, need to finish it
joesmith9056@example2.com). later—select
Cancel, and then
3. Select Send Now to send the email right select Save.
away; select Send to send it later. (Send is
useful if you’re not currently connected to
the Internet.)

Treo 680 21
 Synchronization
Why synchronize information?

.......... Why synchronize information?

Tip Synchronizing means that information you enter in one place—your
You must install Palm® Treo™ 680 smart device or your computer—is automatically
Palm Desktop entered in the other; so there’s no need to enter the information twice.
software from the Sync your Treo 680 and your computer frequently to keep your
CD that came with information up-to-date (and backed up) in both locations.
your Treo 680 even
if you sync with The information from the following applications is updated by default
Outlook or with each time you sync:
another third-party
application.

Synchronize for the first time

When you install Palm® Desktop software, you sync for the first time.
Before You Begin: If you’re installing the software on a computer at work,
make sure your company allows you to install new software. Contact your
company’s IT department for help.

1. Close all programs on your computer.

2. Insert the Palm Software Installation CD into your computer’s CD
drive.
Mac only: Double-click the CD icon on the desktop, and then
double-click the PalmSoftware.pkg icon.

22
Synchronize for the first time

3. Select the same language you selected on your Treo 680, and then
..........
follow the onscreen instructions.
Tip
4. When the install program asks you to sync, connect the USB sync cable Problems
to a USB port on your computer and to the socket on the bottom of synchronizing? See
your Treo 680. "Synchronization
isn't working" on
5. Press the sync button. page 31 for
troubleshooting
suggestions.

USB sync
cable

Sync button

Messages on both your computer and your Treo indicate that

synchronization is in progress. Do not disconnect the sync cable until you
see the message on your Treo saying that the HotSync® operation is done.
Next time you want to sync, just connect your Treo 680 to your computer
(using the sync cable) and then press the sync button.

Treo 680 23
 Your Contacts, Calendar, Messages, and Web
Contacts

.......... Contacts
Did You Know? Enter names and phone numbers
The fastest way to
enter lots of 1. Press Phone .
contacts is to enter
2. Select the Contacts tab.
them in your
desktop software 3. Press Menu .
and then sync to
transfer them to 4. Select New Contact from the Record menu.
your Treo 680 (see
5. Use the 5-way to move between
Why synchronize
information? on fields as you enter info.
page 22 ). 6. Do any of the following:
Tip Add a caller ID photo: Select the
Import contacts
Picture box and select Camera to take
from your SIM
card. In the a photo (if your Palm® Treo™ 680 smart
Contacts list, open device includes a camera), or select
the Record menu Photos and select an existing photo.
and select Import
Add a caller ID ringtone: Select the Ringtone pick list and select a
from SIM.
ringtone for this contact.
Add a note to an entry: Select Note .
Display additional fields for this contact: Select Plus .
7. After you enter all the info, select Done.

24
Contacts

Dial by contact name Text appears here

..........
as you enter it
1. Press Phone . Tip
2. Select the Contacts tab. To see more
information for a
3. Use the keyboard to start entering one of contact, highlight
the following for the contact you want to the name and
call: press Center on
the 5-way to view
• First name (JOH for John) the address,
company, and
• Last name (SMI for Smith)
other details.
• First initial and last name (JSM for John Smith) Did You Know?
For example, entering SM displays Smilla Anderson, John Smith, and You can access
Sally Martin. Entering JSM finds only John Smith. your contact
information from
4. Select the number you want to dial. the Phone,
Messaging, and
5. Press Send to make the call. email
applications

Treo 680 25
 Calendar

.......... Calendar
Did You Know? To enter a new appointment:
You can also
1. Press Calendar until Day View Selected Selected
schedule date day
repeating appears.
meetings or a 2. Select Go To and then select the
block of vacation
desired day.
time by creating
an event that 3. Select New.
repeats at an
interval you 4. Using the keyboard, enter a starting
specify, and you hour and minute for the event, such as
can color-code 545 for 5:45.
your
appointments by 5. Select the End Time box and enter the
category. ending hour and minute for the event.
6. Select OK.
7. Enter a description for the event.

26
Messaging

Messaging
..........
Before You Begin: Consult Cingular for pricing and availability of text and Tip
multimedia messaging services. If you see numbers
instead of letters
To send a text or multimedia message: (or the reverse),
you need to turn
1. Press Applications and select Messaging . Option Lock on by
pressing Option
2. Select New.
twice or turn it off
3. Select the To field and do one of the following: by pressing Option
once.
• Enter the first initial and last name (no spaces), and then select the
recipient’s phone number or email address from your Contacts list. Tip
Sending text
• Enter the recipient’s phone number or email address. messages to land-
line phones may
• Press Center and select the recipient’s not be supported.
name from the list of recent addressees.
4. Enter your message.
5. (Optional) Do any of the following:
• Insert predefined phrases by selecting
QuickText .
• Insert emoticons by selecting .
• Insert pictures, videos, and sounds to create a multimedia message.
Select Add media.
6. Select Send.

Treo 680 27
 Web browser

.......... Web browser

Tip Before You Begin: You must have a data plan on your Cingular account to
If you browse to a browse the web on your Treo 680.
secure web page,
a lock icon appears 1. Press Applications and select
in the Address Bar. Web to open the Blazer® web
Tip browser. If necessary, select Yes to turn
To adjust the font on your phone, and Yes to connect to
size, open the the Internet.
Options menu and
select Font. Note: To connect to the Internet, you must
be in an area where a data connection is
available. You can tell a data connection is
available when either a black triangle or
green arrows appear in the signal-
strength icon in the title bar of the Blazer web browser application.
2. Enter a web page address (URL) in the Address Bar and select Go.
Do any of the following to navigate within the web page:
Scroll through the page: Press Up or Down .
Follow a link to another web page: Highlight the link by pressing
Left or Right and then press Center to go to the selected
page.
Submit a form: Enter the information and then select the onscreen
button to submit the form. If the form doesn’t have an onscreen button,
press Return .

28
Web browser

Use the 5-way to access any of the following icons in the title bar:
..........
0

Goes to your home page. Did You Know?

After you configure
Opens a dialog box where you can enter a web address or an email
view a list of recently viewed web pages. application on your
Treo 680, you can
Goes back in order through pages you viewed. select an email
address link from a
Goes forward in order through pages you viewed. web page to create
a message to the
Gets the latest version of the current web page. This is selected address.
sometimes called refreshing the web page.
Opens a list where you can select Fast mode (no images or
style sheets) or Normal mode (with images and style sheets).

Treo 680 29
 Troubleshooting

I need to insert my SIM card Press battery

door release
1. Remove the battery door and battery.
2. Slide the SIM tray out of the slot.
3. Insert the notched end of the SIM
card into the SIM tray, and then press
the other end of the card into place.
4. Slide the SIM tray back into the slot. Notch
5. Reinsert the battery and battery door.

My touchscreen appears blank

1. When a call lasts longer than two minutes, the
touchscreen dims and may appear to be blank.
Press any key (except Power/End) to restore the normal brightness.
2. When a period of inactivity lasts longer than one minute, the touchscreen turns off. Press and
release Power/End to wake up the touchscreen.
3. If you can see a dim image on the touchscreen, press Option + Backlight and then
press Left and Right to adjust the brightness.

Nothing happens when I tap the touchscreen

1. Press Applications and use the 5-way to select Prefs .
2. Use the 5-way to select Touchscreen.
3. Follow the onscreen alignment instructions, and then select Done.
4. If your Treo still doesn’t respond, do a soft reset by removing the battery and reinserting it.

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Nothing happens when I press a key
Do a soft reset by removing the battery and reinserting it.

I don't want Keyguard to turn on automatically

1. Press Applications and select Prefs .
2. Select Keyguard.
3. Select the Auto-Keyguard pick list, and then select Disable.
4. Select Done.
5. (Optional) To manually turn Keyguard on, press Option + Power/End when the
touchscreen is on.

Synchronization isn't working

Try to sync after each of the following steps. If the sync is successful, you don’t need to do the rest
of the steps. If you still can’t sync after finishing the steps, check Your Palm Treo 680 Smart Device
User Guide on the CD for more troubleshooting tips.
1. Make sure the USB sync cable is securely connected to your Treo and to a built-in USB port on
your computer (not on a USB hub). See "Synchronize for the first time" on page 22 for details.
2. Make sure that HotSync manager is running:
Windows: Right-click HotSync manager in the taskbar in the lower-right corner of your
computer screen, and make sure that Local USB is checked. If you don’t see the HotSync
manager icon, click Start>Programs>Palm>HotSync Manager.
Mac: Go to the Palm folder on your Mac hard drive and double-click HotSync manager .
In the Connection Settings panel, set the Local Setup port to Palm USB.
3. Do a soft reset by removing the battery and reinserting it.

Treo 680 31
 Tips and Tricks
Keyboard

Keyboard
0

TO: DO:
Lock the keyboard Press Option + Power/End
Unlock the keyboard Press Center
Adjust the brightness Press Option +P ; press Left to decrease
the brightness or Right to increase it

Phone
0

TO: DO:
Turn speakerphone on and off during a Select to turn on speakerphone and to turn
call it off
Change volume during a call Press the Volume button on the side of your Treo 680
Switch from the ringer to vibrate Slide the Ringer switch to Sound Off
Make a conference call Make a second call, and then select
Check voicemail Press and hold 1
Use the phone while out of the country Contact Cingular to enable international voice and
data roaming

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Data

Data
0

TO: DO:
Use your Treo 680 with your PC as a Make sure your computer has Bluetooth® wireless
wireless modem technology and your Treo 680 has a data plan that
allows tethered use. Call 1-800-331-0500 to check on
your data plan. Then, see Your Palm Treo 680 Smart
Device User Guide on the CD for setup instructions.

Typing
0

TO: DO:
Capitalize a letter Press Shift/Find + letter key
Turn on Caps Lock Press Shift/Find twice
Turn off Caps Lock Press Shift/Find once
Enter a number or symbol Press Option + key with character above letter
Turn on Option Lock Press Option twice
Turn off Option Lock Press Option once
Enter other symbols and accented Press letter + Alt , and then select character from
characters list
Highlight text Tap and drag the stylus across the text
Highlight a word Double-tap the word
Highlight a paragraph Triple-tap the paragraph

Treo 680 33
 Browser

Browser
0

TO: DO:
Move to wide page mode Press Menu +W
Move to optimized mode Press Menu +O
Jump to the toolbar Press Space
Toggle between fast and normal mode Select
Switch between Bookmark and Page Press Menu +V
View

Navigation
0

TO: DO:
Page up one screen Press and hold Option + Up
Page down one screen Press and hold Option + Down

General
0

TO: DO:
Do a soft reset Remove the battery and reinsert it
Access menus Press Menu
Access Preferences Press Applications and select Prefs

34
Status indicators

Phone on with wireless Dial-up networking (DUN) on

coverage
Phone on without wireless Full battery
coverage
Partial battery
SIM locked, emergency calls
only
Low battery
Wireless services off
Call forwarding on Battery charging
Signal strength without data
coverage Full battery, charger connected
Signal strength with data
coverage available Text or multimedia message

Signal strength with active Email message

data connection
Upcoming appointment
Voicemail message
New alert

Bluetooth feature off

Bluetooth feature on

Communicating with
Bluetooth device
Bluetooth hands-free device
connected

Treo 680 35
Intellectual property notices
© 2006 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are
set forth on page ii within Your Palm Treo 680 Smart Device User Guide installed on the CD.
© Cingular Wireless LLC, Inc. All Rights Reserved. Cingular and the graphic icon are registered trademarks of
Cingular Wireless, LLC. Cingular Raising the Bar is a trademark of Cingular Wireless LLC. The Bluetooth word
mark and logos are owned by the Bluetooth SIG Inc. and any use of such marks by Palm, Inc. is under license.
Lotus Notes and Lotus Domino are either trademarks or registered trademarks of International Business
Machines Corporation in the United States and/or other countries. Microsoft, ActiveSync, Windows, and
Outlook are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries. All other brands, product names, company names, trademarks and service marks are properties of
their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through
the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by
deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all
important data on other media to protect against data loss.
This document is provided “as is” and Cingular Wireless LLC and/or Palm, Inc. (collectively Cingular/Palm)
assumes no responsibility for any typographical, technical or other inaccuracies in this document. Cingular/
Palm reserves the right to periodically change information that is contained in this document; however,
Cingular/Palm makes no commitment to provide any such changes, updates, enhancements or other additions
to this document to you in a timely manner or at all.
CINGULAR/PALM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER
EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY,
DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE
REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION
WITH YOUR USE OF THIS DOCUMENTATION, NEITHER CINGULAR/PALM NOR ITS AFFILIATED COMPANIES
AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO
YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL,
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF PALM HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS
REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO
REALIZE EXPECTED SAVINGS.
PN: 406-10600-00 v. 1.0

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