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Methods and Tools for Managing Losses in Water

Distribution Systems
Harrison E. Mutikanga1; Saroj K. Sharma2; and Kalanithy Vairavamoorthy3
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Abstract: The water industry worldwide is facing challenges of water and revenue losses. To reduce these losses and improve efficiency of
water distribution systems, tools and methods have been developed over the years. This paper reviews the current tools and methodologies
applied to assess, monitor, and control losses in water distribution systems. The aim is to identify the tools and methods that have been
applied, knowledge gaps, and future research needs. The review findings indicate that a number of water loss management tools and methods
have been developed and applied. They vary from simple managerial tools such as performance indicators to highly sophisticated optimi-
zation methods such as evolutionary algorithms. However, their application to real-world water distribution systems has been found
to be generally limited. Future research opportunities exist through close collaboration of research institutions and water service providers
to close the gap between theory and applications. Although not exhaustive, this review could be a valuable reference resource for practitioners
and researchers dealing with water loss management in water distribution systems. DOI: 10.1061/(ASCE)WR.1943-5452.0000245.
© 2013 American Society of Civil Engineers.
CE Database subject headings: Water distribution systems; Water loss; Leakage.
Author keywords: Methods and tools; Water distribution system; Water loss management.

Introduction With increasing global change pressures (urbanization, climate


change, population growth), there is a high likelihood of a further
Urban water distribution systems are often “buried and forgotten” reduction in the available water resources in the future. This is
until they manifest leaks and bursts, causing significant water likely to be compounded by the high rate of infrastructure deterio-
and revenue losses. According to a World Bank study, about ration, which will result in greater loss of treated and energized
48 billion m3 of water is lost annually from water distribution sys- drinking water. The impact of poorly managed urban water
tems, costing water utilities approximately US$14 billion per year distribution systems, coupled with global change pressures, could
around the world (Kingdom et al. 2006). The quantity of water lost, result in extreme scarcity scenarios. A review of the current tools
or nonrevenue water (NRW), is a measure of the operational effi- and methods for water loss management with the aim of identifying
ciency of a water distribution system (Wallace 1987), and high future research gaps and fostering their applications to conserve a
levels of NRW are indicative of poor governance (McIntosh scarce water resource is surely warranted. Recent publications of
2003) and poor physical condition of the water distribution system water loss management manuals and textbooks confirm this need
(Male et al. 1985). (AWWA 2009; Thornton et al. 2008; Wu et al. 2011). Previous re-
Leakage often leads to service interruption, is costly in terms views, however, focused mainly on the leakage component of water
of energy losses, and may cause water quality contamination via losses (Puust et al. 2010) and specifically on leak detection (Wang
pathogen intrusion (Cabrera et al. 2010; Karim et al. 2003). The et al. 2001) and transient-based leak detection methods (Colombo
American Water Works Association (AWWA) estimates that et al. 2009). They did not address the apparent loss component of
5–10 billion kWh of electricity generated annually in the United water losses and the management science and sociotechnical as-
States is wasted in energizing water that is either lost as leakage pects of water loss management. New and emerging leakage man-
or used but not paid for (AWWA 2003). agement techniques and equipment were also not fully addressed.
This paper provides a review of the state-of-the-art methods and
1
tools applied to water loss management. The review identifies tools
National Water and Sewerage Corporation, Plot 39, Jinja Rd.,
and methods for quantifying, monitoring, and controlling both real
Kampala, Uganda; formerly, Ph.D. Research Fellow, UNESCO-IHE
Institute for Water Education, Westvest 7, 2611 AX Delft; Delft Univ.
losses and apparent losses as defined by the International Water
of Technology, Stevinweg 1, 2628 CN, Delft, the Netherlands (correspond- Association (IWA) and AWWA (AWWA 2003; Lambert and Hirner
ing author). E-mail: harrison.mutikanga@nwsc.co.ug 2000). A literature review of academic publications was conducted
2 as a research approach. Over 100 papers related to water loss
Senior Lecturer, UNESCO-IHE Institute for Water Education, Delft,
the Netherlands. E-mail: s.sharma@unesco-ihe.org management are reviewed here, with a focus on methods and tools
3
Professor, Univ. of South Florida, 4202 East Fowler Ave., CGS 101, currently applied. The identified tools and methods include
Tampa, FL; and UNESCO-IHE Institute for Water Education/Delft Univ. water balance or water audit, District Metered Areas (DMAs),
of Technology, Delft, the Netherlands. E-mail: vairavk@grad.usf.edu Minimum Night Flow (MNF) analysis, leakage hydraulic analysis,
Note. This manuscript was submitted on June 7, 2011; approved on
flow statistical analysis, acoustics, transients, pressure manage-
March 30, 2012; published online on April 3, 2012. Discussion period open
until August 1, 2013; separate discussions must be submitted for individual ment, network asset management, optimization techniques includ-
papers. This paper is part of the Journal of Water Resources Planning and ing multiobjective optimization, multicriteria decision analysis
Management, Vol. 139, No. 2, March 1, 2013. © ASCE, ISSN 0733-9496/ (MCDA), online monitoring and detection, and performance
2013/2-166-174/$25.00. benchmarking techniques including performance indicators (PIs)

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and data envelopment analysis (DEA). The paper makes a critique (Cheung and Girol 2009), night flow analysis, coupled with leak-
of the various methods and tools applied to water loss management age hydraulic analysis, has proven to be a valuable tool for leakage
and identifies future research directions and applications. In addi- estimation even in networks of irregular water supply. However,
tion, the paper provides a reference contribution for researchers and the technique of night flow analysis is not very effective in systems
practitioners with interest in water loss management. with intermittent water supply, and the methodology should be ap-
plied gradually to leakage monitoring zones as supply improves and
becomes more reliable. Another technique currently being applied
Leakage Management by most researchers to assess leakage is flow statistical analysis.
Leakage estimation using statistical techniques has been re-
Leakage management comprises four main components: (1) quan- ported by various researchers (Buchberger and Nadimpalli 2004;
tifying water loss, (2) leakage monitoring, (3) leak detection, loca- Jankovic-Nisic et al. 2004; Palau et al. 2012). Buchberger and
tion, and repair, and (4) network pressure and asset management. Nadimpalli (2004) proposed a leak screening algorithm based
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on the statistical analysis of a high-resolution flow-rate reading


Quantifying Water Loss (1.0 s sampling interval). The method infers a range of minimum
and maximum leakage flow rates from continuous measurements of
The amount of water lost in a distribution system can be quantified
the main flow into a DMA. The limitation of the method is that it
by conducting a water balance. This can be performed either on a
has not been tested in the field and does not pinpoint the location of
systemwide basis or at the DMA level. There are two main water
the individual leaks in the network, as rightly acknowledged by the
balance methodologies used for quantifying the volume of water
authors. In their study of water consumption data and application of
losses: (1) the IWA/AWWA standardized water balance methodol-
statistical analysis, Jankovic-Nisic et al. (2004) proposed a meth-
ogy (Alegre et al. 2006; AWWA 2009) and (2) the UK water
odology for optimal positioning of flow meters and recommended a
balance methodology (Farley and Trow 2003; Lambert 1994).
small DMA size of 250 properties for a case study in the southeast
These water balance methodologies evolved from earlier works
of England for effective leak and burst detection. They argue that
in the United States by Male et al. (1985) and the Water Research
pipes supplying large DMAs are less sensitive to changes in de-
Foundation (Wallace 1987). The water balance is an effective
mand, and therefore any sudden burst or background leakage that
tool for systematic accounting of water supply and consumption.
is the same order of magnitude as domestic consumption would be
The United Kingdom water balance differs from the IWA/AWWA
difficult to detect. Palau et al. (2012) applied a multivariate statis-
methodology mainly in terminologies used; for example, the term
tical technique, called principle component analysis (PCA), to the
“apparent losses” is not used in the UK methodology, which
control of water inflows into DMAs of urban networks. The advan-
focuses mainly on leakage computation. In addition, the UK meth-
odology considers meter underregistration as part of revenue water, tage of the method is that it allows for a sensitive and quick analysis
thereby underdeclaring NRW (Mutikanga et al. 2011a). without use of computationally demanding mathematical algo-
The major drawback of both methodologies is that most rithms. The technique can also be used to detect other abnormal
components are estimated using not very well-defined standard flow conditions in a network such as illegal use of water. Whereas
techniques. This ambiguity leaves room for water utility managers leakage monitoring methods and tools are widely applied and are
to manipulate and mask NRW figures and their components useful for prioritizing zones with high leakage rates, they do not
(Brothers 2001). For example, the UK economic regulator, Office provide information on where and how leakage is distributed in
of Water Services (OFWAT), attributes the low leakage levels a de- the network. Leak detection and location is required to enable field
cade ago (2000–2001) compared to the high recent leakage levels crews repair leakage in a timely manner and reduce water loss.
(2009–2010) to manipulation of the water balance data (underre-
porting leakage levels) by Severn Trent and Thames (OFWAT Leakage Detection and Location
2010). Furthermore, in countries like Greece where there is a mini-
mum charge of water used (20 m3 ), using billed metered consump- Leak detection is the narrowing down of a leak to a section of a
tion in the water balance may be misleading (Kanakoudis and pipe network, whereas leak location refers to pinpointing the exact
Tsitsifli 2010). The measured inputs are also subject to uncertain- position of a leak (Pilcher et al. 2007). Leak detection surveys
ties. For effective reporting these uncertainties and their propaga- determine the exact location of leaks mainly by using acoustic
tion in NRW must be quantified and reported (Sattary et al. 2002). equipment such as listening devices, noise loggers, and leak noise
correlators (Hartley 2009). Acoustic equipment depends upon the
noise (sound or vibration) generated by water leaking from a pres-
Leakage Monitoring surized main. Conventional acoustic equipment can be unreliable
Leakage monitoring involves measuring flows (and often pres- for quiet leaks in nonmetalic pipes and large-diameter pipes. Their
sures) into discrete zones or DMAs. The DMA size typically con- effectiveness heavily relies on the experience of the user, and the
sists of between 500 and 3,000 properties (Morrison et al. 2007). process is time consuming. Recent advancements in technology
The goal of a leakage monitoring system is to continuously or regu- and communication facilities have led to modern acoustic equip-
larly monitor flow into the DMA and to analyze the night flow and ment that is more efficient and less dependent on user experience
determine leakage as excess flow beyond legitimate customer us- (Clark 2012; Hamilton 2012). Sensors equipped with multipara-
age at the time of MNF. The MNF usually occurs between 2:00 and meter measurements (flow, pressure, and noise) are now available
4:00 a.m. During this period legitimate customer use is normally at for network monitoring and leak localization (Koelbl et al. 2009a).
a minimum, network pressures are high, and leakage is at its maxi- Multiparameter measurement is a promising methodology that is
mum percentage of total inflow into the DMA. Analysis of MNF is likely to emerge as an alternative to DMAs for leakage monitoring
the most widely used method in practice for leakage assessment. (Farley 2012). Tethered in-pipe inspection and wireless technolo-
Many systems now automate the monitoring of night flows based gies using video cameras, microphones, acoustic sensors, and smart
on network hydraulic modeling (Burrows et al. 2000) and data- balls have made it possible to find leaks in large-diameter pipes
driven models (Armon et al. 2011), saving time and errors arising (Ong and Rodil 2012; Stringer et al. 2007; Wu et al. 2011).
from manual interpretation. In a recent study carried out in Brazil Leaks in water distribution networks could also be located with

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nonacoustic techniques such as tracer gas, infrared imaging, and breaks and energy consumption, improves customer service as a
ground penetrating radar (Fanner et al. 2007). The advantages result of reduced water supply interruptions, and is a demand man-
and disadvantages of leak detection and location equipment and agement tool (Lambert and Fantozzi 2010).
technologies have been documented in detail in Fanner et al. Despite the numerous benefits of pressure management, it is
(2007). Another tool that has been widely used in practice and re- hardly applied as a leakage control tool in most developing countries,
search institutions to predict leak size and location is the network mainly due to two reasons. The first reason is the lack of decision
hydraulic model. support tools to accurately predict the benefits associated with pres-
The network hydraulic model has been well developed and ap- sure management to justify investment decisions. Planning studies
plied to water distribution system analysis in the last three decades should be carried out before implementing pressure management
(AWWA 2005). For leakage management, the hydraulic model projects (Ulanicki et al. 2000). Some methodologies and tools to
can be used for many purposes, including network zoning (Awad predict the associated economic benefits of pressure management
et al. 2009; Sempewo et al. 2008), leakage modeling as pressure- have been developed recently (Awad et al. 2008; Gomes et al.
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dependent demand (Almandoz et al. 2005; Germanopoulos 1985; 2011; Mutikanga et al. 2011d) and illustrated using a real network
Giustolisi et al. 2008; Wu et al. 2010), and pressure management case study (Awad et al. 2009). The second reason is that water dis-
planning for leakage control (Burrows et al. 2003; Tabesh et al. tribution systems are not well configured for effective pressure
2009; Ulanicki et al. 2000). Though the hydraulic model is a valu- management. Sempewo et al. (2008) developed a network zoning
able tool for leakage hydraulic analysis, in practice, model calibra- tool for leakage control that is yet to be validated in real practice.
tion challenges still remain (Savic et al. 2009).

Apparent Loss Management


Network Pressure and Asset Management
Pressure management and asset management (main and service Apparent losses are the nonphysical losses in that no water is physi-
line replacements) are the only tools that can reduce background cally lost from the distribution system. Apparent losses consist of
leakage (unreported and undetectable using acoustic equipment) four primary components: (1) customer meter inaccuracy, (2) meter
(Thornton et al. 2008). However, asset management is costly reading error, (3) data handling and billing errors, and (4) unauthor-
and remains beyond the means of many water utilities. Pressure ized consumption. When such errors occur systematically in an
management is the only proactive and cost-effective tool that can appreciable number of customer accounts, the aggregate measure
reduce background leakage once pipes have been laid and is the of water consumption can be greatly distorted and appreciable
main focus of this section. The effect of operating at different pres- revenue loss can occur (AWWA 2009). According to a World Bank
sures is modeled by Fixed and Variable Area Discharge (FAVAD) report (Kingdom et al. 2006), approximately 16 billion m3 of water
principles (May 1994) and FAVAD modified leakage equations every year is apparent loss, causing utilities worldwide to lose rev-
(Cassa et al. 2010). However, it is difficult to apply the comprehen- enue estimated at US$6.5 billion every year. The Asian Develop-
sive representation of FAVAD equations to systemwide leakage ment Bank (ADB) estimates that 50–65% of NRW in Asian water
analysis using a hydraulic model. In practice, leakage at a node utilities is due to apparent losses (McIntosh 2003).
is expressed as an emitter flow in terms of pressure for analyzing Whereas apparent losses are perceived to be a problem for
and predicting changes in leak flow rate (L0 to L1 ) as average pres- developing countries, significant figures of apparent losses in the
sure changes from P0 to P1 as L1 =L0 ¼ ðP1 =P0 ÞN1 (Lambert and developed countries have been reported, particularly for systems
Fantozzi 2010). Studies have indicated that pressure exponent with universal customer metering. For example, the 2006 fiscal
(N1) values range from 0.5 to 2.3 depending on type of leak and year water audit for the city of Philadelphia (USA) estimates ap-
pipe material and that N1 depends on the geometry of the orifice parent losses at 21 million m3 (AWWA 2009). Although the city’s
(Greyvenstein and van Zyl 2007). In a recent study, van Zyl and real losses are almost four times its apparent losses based on
Cassa (2011) showed that the leakage exponent N1 does not pro- volume, in financial terms, apparent losses were estimated at
vide a good characterization of the pressure response of a leak, and US$20 million compared to US$4 million for real losses. This
different leakage exponents result for the same leak when measured is because apparent losses are valued at the retail price charged to
at different pressures. customers, whereas real losses are valued at the variable production
During pressure control, both steady-state and dynamic aspects cost (AWWA 2009). In England and Wales, with 37% household
are encountered. The dynamic behavior of the system is concerned metering, apparent losses are estimated at 118 million m3 =year,
with pressure changes (oscillations) caused by interactions between with illegal use estimated at 32 million m3 =year and meter under-
modulating valves and transients in the water distribution system. registration at 86 million m3 =year (OFWAT 2010). Many water
Whereas the dynamic performance of fixed and time-modulated utilities are increasingly migrating from traditional manual meter
pressure reducing valves (PRVs) for pressure regulation has been reading to automated meter reading and advanced metering infra-
studied and is well understood (Prescott and Ulanicki 2003, 2008), structure (AMI) as a way of minimizing apparent losses due to
the dynamic performance of flow-modulated pressure control is meter reading and data handling errors (AWWA 2009). AMI sys-
still an active research area (Li et al. 2009). tems with smart meters provide additional advantages of postmeter
Many real case studies have reported network pressure reduc- leak detection and management.
tion and, among other things, leakage reduction (Babel et al. 2009; The customer meter error is often thought to be the main cause
Charalambous and Kanellopoulou 2012; Girard and Stewart 2007; of apparent losses. Like all mechanical devices, mechanical water
McKenzie et al. 2004). Although these case studies reported sig- meters typically decline in accuracy with usage over time, causing
nificant leakage reduction, they did not provide optimal solutions. substantial revenue losses to the utility and giving rise to unequal
Research studies have indicated that further leakage reduction billing policy (Male et al. 1985). To minimize these losses, many
could be obtained by applying optimization techniques (Awad et al. researchers have developed tools and methodologies for water
2009; Nicolini et al. 2011). Pressure management not only reduces meter replacement based on meter testing, economic optimization,
leakage but extends the useful life of infrastructures, reduces oper- and operational research techniques (Arregui et al. 2011; Lund
ation and maintenance costs through reduced frequency of main 1988; Noss et al. 1987; Yee 1999). These studies applied sampling

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techniques and regression analysis to establish the relationship be- minimize leakage in water distribution systems. The objective func-
tween meter accuracy degradation rate and age (or usage). Pasanisi tion of the optimization problem is either to minimize excessive
and Parent (2004) studied meter degradation using a Markov dy- pressures and, among other things, leakage or to directly minimize
namic model, based on four discrete states, each of which charac- leakage. The constraints are usually the network analysis governing
terizes an increasingly inaccurate metrology. Inference calculations equations (energy conservation and mass balance) and minimum
are made in a Bayesian framework by Markov Chain Monte Carlo pressure requirements. The inclusion in the governing equations
techniques. However, in practice, regression analysis is the most of pressure-dependent terms and terms that model the effect of
widely applied technique due to its simplicity. valve actions allow for the formal application of optimization
Although the tools and methodologies developed are valuable, techniques.
their application in practice is rather difficult for various reasons Wu et al. (2010) developed a model-based optimization method
such as (1) simplified assumptions made about uniform meter for detection of leakage hotspots in water distribution systems.
age and annual usage for all meters, (2) uncertainties related to Leakage is represented as pressure-dependent demand simulated
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estimation of water lost due to failed meters and the performance as emitter flows at selected nodes. The leakage detection method
of meters after repair, (3) uncertainties in predicting the in situ me- is formulated to optimize the leakage node locations and their as-
ter degradation rates, (4) uncertainties in measuring customer water sociated emitter coefficients such that the differences between the
use rates, (5) not taking into account the time value of money, model-predicted and field-observed values for pressure and flows
(6) the assumption that the rate of decline of meter accuracy versus are minimized. The optimization problem is solved using genetic
age or usage is linear, (7) meter accuracy degradation rate’s being algorithms (GAs). This methodology has been successfully tested
only a function of age or usage, and (8) lack of standards for testing in the United Kingdom (Wu et al. 2010) and Thailand (Sethaputra
old meters. These difficulties have been encountered in practice et al. 2009) to detect leakage hotspots. The major limitation of
and during meter management studies involving field investiga- the method is that it requires a very well-calibrated model and high-
tions (Arregui et al. 2009; Mutikanga et al. 2011b). quality data that are often not available in most water utilities,
In water distribution systems with intermittent supply, metering particularly in developing countries.
inaccuracies are exacerbated by private elevated storage tanks Several researchers have used mathematical programming tech-
(Criminisi et al. 2009). These tanks have ball valves that induce niques to minimize leakage using optimal location or optimal set-
very small flow rates through the meter. In a recent study carried ting of flow control valves (Alonso et al. 2000; Jowitt and Xu
out in the United States by the Water Research Foundation (Barfuss 1990; Vairavamoorthy and Lumbers 1998). The pros and cons
et al. 2011; Richards et al. 2010), it was reported that meters were of the mathematical programming methods for leakage control
least efficient at measuring ultralow flows. Unmeasured-flow have been documented by Vairavamoorthy and Lumbers (1998).
reducers have been reported as promising tools for reducing appar- Evolutionary algorithms (EAs) such as GAs have been adopted as
ent losses due to metering errors at low flow rates (Yaniv 2009). powerful stochastic alternatives to classical deterministic optimiza-
Intermittent supply, coupled with aging pipeline infrastructure, tion techniques.
poor repair practices, and inappropriate metering technology, has Savic and Walters (1995) were the first to apply GAs to optimal
been reported as the cause of high meter failure rates in Kampala pressure regulation to minimize leakage in water distribution sys-
City, Uganda (Mutikanga et al. 2011b). Metering inaccuracies tems. The optimization problem of minimizing the pressure heads
could be minimized by integrated meter management policies is formulated with the settings of isolation valves as decision var-
and strategies (meter type and selection, quality control, proper siz- iables and minimum allowable pressures as constraints. The major
ing and installation, optimal meter testing frequency, and replace- drawback was that this method was not validated on a real case
ment) (Arregui et al. 2006). study network. Since then, various researchers have applied
Unauthorized water use is a sociotechnical problem that requires GAs to solve leakage optimization problems in water distribution
not only engineering solutions but sociocultural approaches. The systems such as optimal valve location (Reis et al. 1997), optimal
sociocultural approaches, which include working with local com- valve setting (Araujo et al. 2006), and leak detection based on
munities at the lowest administrative and street levels (territory inverse transient analysis (ITA) (Kapelan et al. 2003; Vitkovsky
management concept), have been reported as the major drivers et al. 2000).
in reducing NRW in some Asian cities such as the east zone of
Metro Manila, where NRW has been reduced from 63 to 11% in
Multiobjective Optimization Methods
the past 14 years, saving over 0.6 million m3 of water per day
(Luczon and Ramos 2012). Technical solutions of detecting unau- Multiobjective optimization based on GAs has been recently ap-
thorized use in water distribution systems based on pressure mea- plied to solve leakage problems in two very interesting and prom-
surements and algorithms for inverse calculations are possible ising real-world case studies in Italy (Alvisi and Franchini 2009;
(Liggett and Chen 1994). In a recent laboratory study, it was shown Nicolini et al. 2011). The optimizers used were the nondominated
that the location and characteristics of illegal branches could be sorting GA (NSGA-II) and epsilon multiobjective EA (MOEA).
detected by means of fast transient tests (Meniconi et al. 2011). The water savings estimated after approximately 3 months of im-
The effectiveness of this method in practice is doubtful due to plementation were 281 m3 =day or 14% of system input volume
the complex topology of the distribution networks and difficulty (Nicolini et al. 2011). The procedure developed by Alvisi and
in differentiating between transients caused by illegal use and Franchini (2009) was found to be a very valuable utility decision
legitimate water demand. support tool for apportioning the available budget between leak
detection and pipe replacements. The decision-making process
could be enhanced by integrating multiobjective optimization with
Real Loss Management Using Optimization MCDA. A finite number of discrete solutions selected from the
Techniques Pareto optimal set generated using multiobjective optimization
could be further ranked using MCDA. The major advantage of
Considerable research effort has been expended in developing multiobjective optimization resides in the fact that, in one run,
optimization methods for optimal leak detection and control to several tradeoff alternatives are found, thereby providing a set of

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optimal solutions with a different level of compromise between the artificial intelligence system. According to Savic et al. (2008),
conflicting objectives (Nicolini and Zovatto 2009). the artificial intelligence system is superior in detecting medium
to large abnormal events as they occur (suitable for online appli-
cation), whereas the Kalman-filter–based technique has the poten-
Multicriteria Decision Analysis tial to identify small abnormal events and provides potential for an
early warning of system failure; thus, the two techniques are com-
Multicriteria decision analysis (MCDA) is a tool developed in plementary. The main disadvantage of the methods is their inability
the field of decision theory for resolving operational research prob- to detect existing stable leaks. To improve the efficiency and cost
lems with a finite number of decision options based on a set of effectiveness of leak detection and localization, methodologies for
evaluation criteria. Discrete MCDA methods include the analytical optimal sensor placement have been developed and tested in real
hierarchy process (AHP), compromise programming (CP), and case study networks in the United Kingdom (Farley et al. 2010),
preference ranking organization method for enrichment evaluations Spain (Perez et al. 2009), and Cyprus (Christodoulou et al. 2010).
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(PROMETHEE). Although MCDA techniques have been applied Nazif et al. (2010) developed a hybrid model using ANNs
widely in the water resources domain, their application to water loss and GAs for finding optimal storage reservoir levels to minimize
management planning has been limited. Some recent studies have network excessive pressures as a tool for leakage reduction. The
applied the PROMETHEE outranking method of the MCDA fam- model was applied to a real case study in the northwest part of
ily to water loss management planning (Morais and Almeida 2007; the Tehran metropolitan area. The results indicate that network
Mutikanga et al. 2011c). Critics of MCDA say that the method is leakage could be reduced by 30% annually when tank levels are
prone to manipulation, is very technocratic, and provides a false optimized using the proposed hybrid model. The researchers report
sense of accuracy, whereas proponents claim that MCDA provides
that the advantages of the model are reduction in runtime and ease
a systematic, transparent approach that increases objectivity and
of implementation; the disadvantage is loss of accuracy. Critics
generates results that can be reproduced.
of ANNs view them as black-box models that do not provide suf-
ficient insight into the way they capture complex functional rela-
Online Monitoring and Detection tionships. Support vector machines (SVMs) have been recently
presented as an alternative to ANNs in the detection of anomalies
Online monitoring or real-time control is seeing increased use in in water distribution systems (Mounce et al. 2011). SVMs are stat-
water utilities as a fast response leak and burst detection protocol. istical pattern recognizers that perform functions similar to those
Advances in technology (computerized sensors, microprocessors, of ANNs. However, they have a better generalization ability and
telemetry, communication, and software application packages) require smaller training sets than ANNs. Other methodologies,
have enabled continuous gathering of flow and pressure data from such as the self-organizing map (SOM) based on the analysis of
water distribution systems in (near) real time. This has led to the vectors of flow meter readings and knowledge of reported leak lo-
development of systems capable of detecting and diagnosing cations, have been presented for leak detection in water distribution
abnormalities in water distribution systems and prompt near real- systems (Aksela et al. 2009).
time intervention measures. One such system was recently estab-
lished in the United Kingdom under the Neptune Project Research
Consortium (Savic et al. 2008). The Neptune decision support Performance Benchmarking
system (DSS) is based on the analysis of real-time information de-
rived from pressure loggers, flow meters, customer complaints, Benchmarking is a powerful management tool used for comparing
and analysis of short-term water consumption forecasts (Morley one’s business processes and performance metrics with the indus-
et al. 2009). try’s best processes and metrics or best practices as a means to im-
Water distribution sensor data (flow and pressure) usually in the prove performance. The most widely used benchmarking methods
form of time series can be utilized in data-driven models for leak in water distribution are partial indicators (e.g., cubic meters per
detection. Mounce et al. (2010) developed a method of using an kilomter per day) and frontier-based techniques such as DEA.
artificial neural network (ANN) on flow and pressure data. A neural Benchmarking techniques are used by different institutions to mea-
network with a mixture density network was used to predict a prob- sure and improve performance such as regulators (e.g., OFWAT),
ability density function (PDF) of hydraulic parameters. The PDF financial institutions (e.g., World Bank), policymakers, and utility
was then coupled to a fuzzy inference system to detect leaks/bursts management. Although benchmarking has been used widely in
and other abnormal flows. The method was verified online on a real other sectors, it has lately become very popular in the water indus-
case study consisting of 144 DMAs in the United Kingdom and try and particularly in water loss management.
found to be very effective in delivering intelligent “smart alarms” Benchmarking studies on water loss management using par-
for detected bursts. Alternative data-driven models coupled with tial methods have been reported in various countries including
Bayesian inference systems (BISs) have been reported in the South Africa (Seago et al. 2004), Austria (Koelbl et al. 2009b), and
United Kingdom with promising online burst detection results Portugal (Marques and Monteiro 2003). Recent benchmarking
(Romano et al. 2009). Like all data-driven models, the disadvantage studies based on DEA techniques have revealed inefficiencies in
of the system is that it requires at least 2–3 months’ normal data for water distribution systems in India (Singh et al. 2010) and Palestine
training and prediction accuracy of the artificial intelligence (Alsharif et al. 2008) and high efficiency in four European coun-
system. tries and Australia (De Witte and Marques 2010). In a benchmark-
Ye and Fenner (2011) developed a novel burst detection method ing study carried out in the United States, over 100 water utilities
based on autoregression and adaptive Kalman filtering of hydraulic were analyzed using linear regression models, and findings con-
measurements. The results suggest that flow measurement data are firmed that water utilities that use proactive strategies for water loss
more sensitive to burst or leak than pressure measurement data. management had better system efficiency (Park 2006). The most
The researchers claim that the Kalman filtering method has the ad- remarkable example for water loss reduction that combines PIs,
vantages of computational efficiency and rapid detection rates and target setting, and benchmarking is perhaps that of England and
does not require large quantities of training data compared to the Wales. Leakage has been reduced from 5.112 million m3 =day in

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J. Water Resour. Plann. Manage., 2013, 139(2): 166-174


1994–1995 to a current level of 3.281 million m3 =day (2009– of water loss management is required. Such tools are envisaged
2010), saving 1.831 million m3 =day in less than two decades to help water utilities in evaluating and prioritizing water loss
(OFWAT 2010). The major drawback of performance benchmark- reduction strategies, particularly in developing countries where
ing is that the whole process losses credibility unless the data used water utilities often lack the necessary capabilities to carry out
to define the PIs are reliable and accurate and are generated in a strategic planning. Further work is also needed in developing
transparent and auditable process. criteria for evaluating multiobjective optimizers.
• Online monitoring and detection: Whereas there have been ad-
vances in online monitoring and detection equipment and tech-
Conclusion nologies, real-time control is still not yet fully developed and
optimized for dynamic water loss reduction; further work to re-
This paper has presented a review of tools and methods applied to duce the number of spurious alerts and to detect slow, progres-
water loss management in water distribution systems, including a sive leaks and bursts (Savic et al. 2008) is still required.
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critique of gaps in key research areas. The authors recommend Guidelines on which burst detection methods (e.g., ANN sys-
future research to focus on the following important areas in order tems, SVMs, Kalman filtering) to apply and when are still
to close knowledge gaps and foster sustainable reduction of water needed. In addition, the benefits of traditional DMAs are in-
distribution losses: creasingly being challenged, and they may no longer be relevant
• Improving the quality of the water balance input data: PIs com- in the future. Further research to investigate more open network
puted from the water balance such as NRW are not very useful scenarios, the development and optimal placement of multipara-
for decision making if the data used to generate them are not meter sensors (flow, pressure, water quality) for efficient leak-
reliable. The issue of data quality, uncertainty in flow measure- age management, and other water utility objectives is needed.
ments, and uncertainty propagation in the final PIs is critical and • Applied research: In general terms, there is a gap between the-
still an area of active research. ory and application. For example, leak detection using inverse
• Assessment of apparent losses: Although much research has transient analysis methods has been an active research area with
been undertaken for real losses, little progress has been made very limited applications to water distribution systems in prac-
in the area of apparent losses. There is a need to develop more tice for the various reasons outlined in Wu et al. (2010). Future
appropriate tools and methodologies to bring apparent loss in- efforts should be focused on action-based research with close
terventions up to par with available real loss interventions collaboration between water service providers and research in-
(AWWA 2003). Benchmarking indices analogous to the infra- stitutions. Recent studies under the Neptune Project in the
structure leakage index (ILI) (Lambert et al. 1999) are areas of United Kingdom have indicated good practical results based
active research. on this approach framework (Mounce et al. 2010; Savic et al.
• Solving problems in developing countries: Water distribution 2008; Ye and Fenner 2011) and in Italy (Alvisi and Franchini
systems in developing countries have peculiar technical charac- 2009; Nicolini et al. 2011). In short, what is now needed is less
teristics, for example poorly zoned networks and irregular sup- blue sky research and more applied research.
ply (Mutikanga et al. 2009; Sharma and Vairavamoorthy 2009), We can conclude that, although not exhaustive, this review
and other nontechnical issues (Schouten and Halim 2010). could be a valuable reference resource for practitioners and re-
These unique conditions demand unique tools and methods searchers dealing with water loss management in distribution sys-
for water loss control that require further research. There are tems and provides a road map for future research.
instructive lessons to be learned from Asia, particularly the un-
rivaled case of the city of Phnom Penh in Cambodia with an
NRW of 6.6% of total water supply (ADB 2010). Acknowledgments
• Improving performance indicators: Whereas the IWA/AWWA
PIs provide a good foundation, they are insufficient for interna- This study was funded under the Netherlands Fellowship Pro-
tional water loss benchmarking (McKenzie et al. 2007) and not gram (NFP). The authors are grateful to all those who facilitated
directly applicable to most water distribution systems in devel- acquisition of literature review academic papers and, in particular,
oping countries. They require large amounts of reliable data that Maureen Hodgins of the Water Research Foundation in the United
are costly and not often used by the resource-constrained water States and Malcolm Farley of Malcolm Farley Associates in the
utilities of developing countries. There is a need to develop gen- UK. Finally, the authors are very grateful to the anonymous re-
eric methodologies for selecting, modifying, and establishing viewers for their insightful comments, which greatly improved
new appropriate PIs based on local conditions, particularly the paper.
for developing countries.
• Pressure management: The dynamic behavior of water distribu-
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