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FRONT OFFICE ABBREVIATIONS

Sl. No. Abbreviation Full Form


1 AAUI Automobile Association of Upper India
2 ADP Automatic Data Processing
3 AHLA American Hotels & Lodging Association
4 AHMA American Hotel & Motel Association
5 AIDA Attention, Interest, Desire & Action
6 AII Air India International
7 AM Antemeridian
8 APC All Payments Cash
9 ASTA American Society of Travel Agents
10 BA British Airways
11 BASIC Beginners All Purpose Symbolic Instruction Code
12 BTA British Tourist Authority
13 CCTV Closed Circuit TV
14 CIP Commercially Important Person
15 COBOL Common Business Oriented Language
16 CP Continental Plan
17 CPS Characters Per Second
18 CRT Cathode Ray Tube
19 CRS Central Reservation System
20 DDP Distributed Data Processing
21 DGCA Director General of Civil Aviation
22 DNA Did Not Arrive
23 DNS Did Not Stay
24 DOT Department Of Tourism
25 DP Data Processing
26 DSS Decision Support System
27 ECO Express Check Out
28 EDP Electronic Data Processing
29 EP European Plan
30 EPABX Electronic Private Automatic Branch Exchange
31 FERA Foreign Exchange Regulation Act
32 FF&E Furniture, Fixture & Equipment
33 FFIT Foreign Free Independent Traveller
34 FHRAI Federation of Hotel & Restaurant Association of India
35 FIT Free Independent Traveler
36 GDS Global Distribution System
37 GIT Group Inclusive Tour
38 GOI Government Of India
39 GRA Guest Room Attendant
40 GRE Guest Relation Executive
41 H&RA Hotel & Restaurant Association
42 HAI Hotel Association of India
43 HOTEL Home Office Tourism Entertainment Lastday
44 HOTERMAI Hotel & Restaurant Equipment Manufacturers Association of India
45 HRAWI Hotel & Restaurant Association of Western India
46 HSMA Hotel Sales Management Association
47 IAAI International Airports Authority of India
48 IAC Indian Airlines Corporation
Sl. No. Abbreviation Full Form
International Air Transport Association /
49 IATA
International Association of Tour Operation
50 IATO International Association of Tour Operation
51 ICAO International Civil Aviation Organization
52 IDD International Direct Dialing
53 IDP Integrated Data Processing
54 IH&RA International Hotel & Restaurant Association
55 IHA International Hotel Association
56 ILO International Labour Organization
57 IMF International Monetary Fund
58 IR Instant Reservation
59 ISD International Subscriber Dialing
60 IUOTO International Union of Official Travel Organization
61 IYHF International Youth Hostel Federation
62 JAL Japan Air Lines
63 JTP Joint Tourism Promotion
64 KLM Koninklijke Luchtvaart Maatschappij (Royal Dutch Airlines)
65 LPM Lines Per Minute
66 MAP Modified American Plan
67 MAS Malayasian Airlines System
68 MCO Miscellaneous Charge Order
69 MICE Meeting, Incentives, Convention/Conference & Exhibitions
70 MIS Manager of Information System
71 MIS Management Information System
72 MLS Minimum Length of Stay
73 MOCI Ministry Of Commerce & industries
74 MOD Manager On Duty
75 NAA National Airport Authorities
76 NCR National Cash Register
77 NTA Not To be Allotted
78 OOO Out Of Order
79 PABX Private Automatic Branch/Box Exchange
80 PATA Pacific Asia Travel Association
81 PAX Number of Persons
82 PBX Private Branch/Box Exchange
83 PIA Paid In Advance
84 PIA Pakistan International Airlines
85 PMBX Private Manual Branch/Box Exchange
86 POS Point Of Sales
87 PPPN Per Person Per Night
88 PRPN Per Room Per Night
89 PSO Passengers Service Order
90 RNA Room Not Assigned
91 RNAC Royal Nepal Airlines Corporation
92 ROI Return On Investment
93 RSPV Respondez Sil Vons Plait (Reply if you please)
94 SAS Scandinavian Airlines System
95 SATC South Asia Travel Commission
96 SITS Special Interest Tours
Sl. No. Abbreviation Full Form
97 SOP Standard Operating Procedures
98 SPATT Special Attention Guest
99 STB State Tourism Board
100 STD Standard Trunk Dialing
101 SWOT Strength Weakness Opportunities & Threats
102 TAAI Travel Agents Association of India
103 TIPS To Ensure Prompt Service
104 TQM Total Quality Management
105 TWA Trans World Airlines
106 UFTAA Universal Federation of Travel Agent Association
107 UNESCO United Nations Educational, Scientific & Cultural Organization
108 UNICEF United Nations International Childrens’ Emergency Fund
109 USP Unique Sales Proposition
110 VDU Visual Display Unit
111 VIP Very Important Person
112 VPO Visitors Paid Out
113 VPP Value Payable Post
114 WATA World Association of Travel Agents
115 WATS Wide Area Telephone Services
116 WHO World Health Organization
117 WIFMC What Is In It For Me
118 WTO World Tourism Organization
119 WTTC World Travel & Tourism Council
120 YHAI Youth Hostel Association of India
121 YMCA Youth Men’s Christian Association
122 YWCA Young Women Christians Association
TOURISM ABBREVIATIONS
Sl. No. Abbreviation Full Form
1 AAA American Automobile Association
2 AA Automobile Association
3 AAA Australian Automobile Association
4 AAR Association of American rail roads
5 ABTA Association of British Travel Agents
6 AGTE Association of Group Travel Executives
7 AGTOA Air Charter Tour Operators of America
8 AIT Acedemic International du Tourism
9 AITO Association of Incentive Travel Operators
10 ANIA Australian national Travel Association
11 ARTA Association of Retail Travel Agents
12 ASI Archeological Survey of India
13 ASTA American Society of Travel Agents
14 ATA Air Transportation Association
15 BIT Bulk Inclusive Tour
16 BNR Bengal Nagpur Railway
17 CAB Carribbean Travel Association
18 CBD Convention on Biological Diversity
19 CEDOK Czechoslovakian Travel Bureau
20 CTOA Creative Tour Operators Association Inc.
21 DET Domestic Escorted Tour
22 DGCA Director General of Civil Aviation
23 DOT Development of Tourism [DoT]
24 ECAFE Economic Commission for Asia and For East
25 ECoR East Coast Railway
26 ECSOC Economic and Social Council of U.N.
27 ENIT Enté Nazionale Italiano per il Tourismo
28 ETC European Travel Commission
29 FIT Foreign Individual Traveler
30 FFIT Foreign Free Individual Traveler
31 FHRAI Federation of Hotel and Restaurant Association of India
32 FIT Free Individual Traveler
33 IAAI International Airport Association of India
34 IATA International Air Transport Association
35 IATA International Air Transport Authority
36 ICAO International Civil Aviation Organization
37 ICAO International Civil Aviation Organization
38 ICTA Institute of Certified Travel Agents
39 IHA International Hotel Association
40 IHC Indian Hotel Company
41 IIT Inclusive Independent Tour
42 ILO International Labour Organization
43 IRCTC Indian Railway Catering and Tourism Corporation
44 ITC Inclusive Tour Charter
45 ITC Indian Tobacco Company
46 ITDC Indian Tourism Development Corporation
47 IUNTOP International Union of Tourist Propaganda Organization
48 IUOTO International Union of Official Tourist Organization
49 IYHF International Youth Hostel Federation
50 LGBT Lesbian, Gay Bisexual, Transgender
51 LTC Leave Tour Concession
52 MAA Motels Association of America
53 MCO Miscellaneous Charges Order
54 MPI Meeting Planners International
55 NACA National Air Carrier Association
56 NATA National Air Transport Association
57 NDC National Development Corporation
58 NIFI National Institute of Food Service Industries
59 NRI Non Resident of India
60 NTA National Tour Association
61 NTB National Tourism Board
62 NTB National Tourism Board
63 PATA Pacific Area Travel Agents
64 PATA Pacific Area Travel Association
65 PIA Pakistan International Airlines
66 PLC Product Life Cycle
67 RTAC Regional Tourist Advisory Committee
68 RTO Regional Tourist Office
69 S&R Sell & Report
70 SARTC South Asia Regional Tourist Council
71 SARTC South Asia Regional Tourist Council
72 SATH Society for Advancement of Travel for Handicapped
73 SATI Society for Incentive Travel Expertise
74 STDC State Tourism Development Corporation
75 TAAI Travel Agents Association of India
76 TAPSC Trans Pacific Passengers Conference
77 TDC Tourism Development Corporation
78 TDRE Tourist Baggage Re Export
79 TIAA Travel Industry Association of America
80 UFTAA Universal Federation of Travel Agent Association
81 USTAA United States Travel & Tourism Administration
82 USTOA United States Tour Operators Association
83 VISA Visitors Intended to Stay Abroad
84 WATA World Association of Travel Agents
85 WATO World Touring Automobile Organization
86 WTO World Tourism Organization
87 XO Exchange Order

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