DEPARTMENT OF ENERGY

CITIZEN’S CHARTER
LEGAL SERVICES- GENERAL LEGAL SERVICES DIVISION

DURATION
PROCESS
FROM TO

CASES FILED FOR AND / OR AGAINST DOE 81++ 21

ADMINISTRATIVE CASE INVOLVING EMPLOYEES OF THE DOE 108 99

ISSUANCE OF CERTIFICATE OF NO PENDING ADMINISTRATIVE CASE 1

DOE’s procedure in handling Administrative Cases involving DOE employees is currently under revision. This flow chart will be updated upon approval of the
same.
 CASES FILED FOR AND / OR AGAINST DOE

RESPONSIBLE NORMAL PROCESSING

CONTACT LOCATION OF
PERSONNEL/ OFFICE/ PROCEDURES TIME (WORKING
NUMBERS OFFICE
UNIT DAYS)

Director, Legal Service Preparation of endorsement letter to the Office of TL: 4792900
(LS)/ Chief, General Legal the Solicitor General (OSG) 3 Loc. 403 MP Building
Services Division (GLSD) Loc. 208

Office of the Secretary Signing of Endorsement Letter to OSG 3

Director, LS/ Chief, GLSD,

Preparation of appropriate pleadings 15 Loc. 332 MP Building
OSG

Director, LS/ Chief, GLSD,

Hearings Variable
OSG

Director, LS
Variable
Chief, GLSD Attendance with OSG in court hearings

LEGEND LIST OF REQUIREMENTS CHARGES & FEES LEGAL BASES

DOE 1) Complaint/ Petition No fees Revised Administrative Code of 1987 21 DAYS
2) Answer/ Comment Revised Rules of Court (81 ++ DAYS

DOE’s procedure in handling Administrative Cases involving DOE employees is currently under revision. This flow chart will be updated upon approval of the
same.
 ADMINISTRATIVE CASE INVOLVING EMPLOYEES OF DOE

RESPONSIBLE NORMAL PROCESSING

CONTACT LOCATION OF
PERSONNEL/ OFFICE/ PROCEDURES TIME (WORKING
NUMBERS OFFICE
UNIT DAYS)

 Upon Receipt of Sworn Complaint from HRD, prepare Memorandum

directing Respondent to SuBmit Counter Affidavit 3
Chief, General Legal  Respondent submits Counter‐Affidavit TL: 4792900
 Determine the existence of prima facie case and MP Building
Services Division (GLSD) 10 Loc. 332
Prepare Investigation Report and/or Recommendation
7

Approve GLSD’s Recommendation and may either:

7
Dismiss the case and inform the Respondent of the dismissal
Office of the Secretary OR
Refer to the Investigation Committee and Issue formal
charge if there is prima facie case

If there exist a prima facie case,

Investigation Committee • Direct the Respondent to file an Answer to the charges 10
• Conduct Hearing 10
• Prepare Recommendation to the Secretary 10

Office of the Secretary

Issue Resolution based on the IC’s Recommendation 30

LEGEND LIST OF REQUIREMENTS CHARGES & FEES LEGAL BASES

DOE 1)Sworn complaint No fees Civil Service Laws, Rules and Regulations
2)Sworn counter-affidavit / Comment
3) Investigation Report Code of Conduct and Ethical Standards 99 DAYS
4) Recommendation to dismiss the case or for Public Officials and Employees (RA (108 DAYS)
issuance of a formal charge if prima facie exists 6713)
5)Formal charge
6)Answer
DOE’s procedure in handling Administrative Cases involving DOE employees is currently under revision. This flow chart will be updated upon approval of the
same.
 ISSUANCE OF NO PENDING CERTIFICATE ADMINISTRATIVE CASE

RESPONSIBLE NORMAL PROCESSING

CONTACT LOCATION OF
PERSONNEL/ OFFICE/ PROCEDURES TIME (WORKING
NUMBERS OFFICE
UNIT DAYS)

Official/ Employee Request for Issuance of Certificate

Verification from records on existing/pendin

Legal Assistant II, General g cases and preparation of the Certificate of TL: 4792900
MP Building
Legal Services (GLSD) No Pending Administrative Case Loc. 208

Approval and Signature of the Certificate of

Chief, GLSD, LS No Pending Administrative Case

Legal Assistant II, GLSD Release to the applicant‐Official/Employee

LEGEND LIST OF REQUIREMENTS CHARGES & FEES LEGAL BASES

DOE Travel Authority No fees
1 DAY

DOE’s procedure in handling Administrative Cases involving DOE employees is currently under revision. This flow chart will be updated upon approval of the
same.
DOE’s procedure in handling Administrative Cases involving DOE employees is currently under revision. This flow chart will be updated upon approval of the
same.