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Recommendation

Meeting all the criterion given by the client is the most important part in choosing the
best hotel. Therefore, Ropewalk Piazza Hotel is strongly recommended for its superior
facilities, superb management, and affordable fee per night. The three hotels considered in
this report are Hotel Malaysia, Ropewalk Piazza Hotel and Evergreen Laurel Hotel. The very
first reason for the Ropewalk is chosen is because of their fee for per night which is RM 200
is still in the range for the budget that requested by the client. The Ropewalk Piazza Hotel
once again have the upper hand from other hotels as their hotel provide a free buffet as their
breakfast and other hotels do not provide as much as they do. After comparing all of the
rooms that the hotel offered, clearly that Ropewalk Piazza Hotel does have strong advantage
by charging zero cent for extra beds and it properly suits to the client demand. The Ropewalk
Piazza Hotel also provide a free ride from the Penang Airport to the hotel for the family
which also meets the criteria given by the client. Furthermore, the location of the hotel is also
near to the town which is only 1 km. The client also requested to check – in at the hotel from
1 p.m. to 3 p.m. which is available at that hotel. Lastly the facilities provided by the
Ropewalk Piazza Hotel is absolutely meet the client requirement except all of the hotel do not
provide any swimming pool in their facilities package. After looking and comparing all of
them on the basis that have been stated by the client, I concluded that the Ropewalk Piazza
Hotel is the best choice for the client.

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