User Manual

Apply to : MINI,VALUE,PRACTICAL,DRAGON
DRAGON(S),TIGER(S) 3D Printer
Version：WB. CL. V04
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Preface
We are so excited to welcome you to the Winbo 3D printer community. 3D printers are precision
manufacturing equipment. Therefore, this User Manual is designed to start your journey with the Winbo
Dragon Style desktop 3D printers in the right direction. Your Winbo Dragon is optimized for PLA and PETG. It
is so crucial to take the time to learn about this User Manual as well as your new machine!

Precautions:
Receiving WINBO 3D printer, please unpack the packing materials according to “Unpacking Guide" and
check the accessories according to the List. Then, check all parts of 3D printer carefully to see whether there
are something loose or other problems. Once you find any problems, please contact us to get proper
solutions immediately. In order to avoid serious problems caused by improper operation, please fix it
according to our guidance.

Before the first print, you need to know the following:

1. This is machine have been strictly tested before delivery. If it refuses to work when you receive it, please
kindly contact us as soon as possible.
2. Please save all packing materials for the machine in case of transportation and future repair (in factory). If
the machine will go through long distance transportation or be sent back to the factory for repair work, please
make sure that the machine has been well packed as the original packing. For repair issue, it is unnecessary
to send back the related accessories, such as the glass.
3. If you encounter any malfunctions for unknown reason, please turn off the machine and contact us as soon
as possible.
4. The materials for this machine are PLA and PETG.
5. Since it is a kind of plastic modeling machine, it may give out certain unpleasant smell during printing.
Please make sure the machine is working in a place with good ventilation.

6. The machine’s working environment should be between 15 to 35℃.

7. Protect the machine from humidity and dust.

8. Both the build plate and the extruder are heating parts. Please keep away from these two parts during
heating or printing process. Before repair, please cool down these two parts first.
9. The glass is fragile. During maintenance or repair work, please take away the glass first.
10. A 3D printer is a machine instead of a toy. Therefore, please don’t leave the kids along with the machine.
11. This User Manual is updated all the time. You may contact us for the latest version if we fail to notify you.
WINBO will reserve the final interpretation on the User Manual.
12. Unpack the machine. Take out the machine as well as the accessories.
13. Install CURA, the software on the computer.
14. Power on the machine and level the build plate.
15. Load the material: PLA or PETG.
16. Transfer STL file into “.gcode”by CURA.
17. Save the “.gcode”file to the SD card and insert it to the machine. Find out the “.gcode” file that you need
to print.
18. Wait for the printing.
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19. Make sure the machine is well working and material is enough.
20. We will update the User Manual from time to time and you may visit our website (Mainland China:
www.winbo.cn / Overseas: www.winbo.top ) to obtain a new version. The final interpretation for the User
Manual is subject to Winbo.

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Directory

PREFACE ............................................................................................................................................................. 1
A. PRODUCT INTRODUCTION ....................................................................................................................... 4
B. MACHINE STRUCTURE............................................................................................................................... 5
B.1 BASIC STRUCTURE ..................................................................................................................................... 5
B.2 BASIC SPECIFICATIONS ............................................................................................................................... 6
C. ACCESSORIES INSTALLATION ................................................................................................................ 8
D. MACHINE MENU ........................................................................................................................................... 9
D.1 BASIC FUNCTIONS ...................................................................................................................................... 9
D.2 INTRODUCTION TO THE MACHINE MENU ...................................................................................................... 9
E. MACHINE TESTS......................................................................................................................................... 12
F. PREPARE FOR PRINTING ......................................................................................................................... 13
F.1 LEVEL THE BUILD PLATE............................................................................................................................ 13
F.2 MATERIAL LOADING ................................................................................................................................... 14
F.3 CHANGE FILAMENT DURING PRINTING ..................................................................................................... 16
F.4 UNLOADING ................................................................................................................................................ 17
G. OPERATION OF SOFTWARE AND PRINTING ..................................................................................... 17
G.1 SOFTWARE OPERATION ............................................................................................................................ 17
G.2 MODEL FILES ............................................................................................................................................ 17
G.3 THE USE OF GLUE STICK ......................................................................................................................... 18
G.4 PRINT FROM SD CARD ............................................................................................................................. 18
G.5 TAKE OUT THE PRINTED MODEL ............................................................................................................... 18
G.6. PAUSE PRINT AND CONTINUE PRINT....................................................................................................... 19
H. MACHINE MAINTENANCE ........................................................................................................................ 21
APPENDIX .......................................................................................................................................................... 25
AFTER-SALE SERVICES ............................................................................................................................ 25

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A. Product Introduction
WINBO 3D printers are researched, developed and manufactured by Winbo Smart Tech Co., Ltd. As the most
practical 3D printers, they can print out you model in a short time and offer you the opportunity to show your
ultimate creativity. Whether you are an engineer or a designer, as long as your design is on, WINBO 3D printers
will always stand by you to print high-precision models whenever and wherever you are, which makes the
model details clear.

WINBO 3D Printers — Feature :

1. To ensure the printing precision , 3D Printer casing use import acrylic that cutting by the digital cutting
machine .
2. Top corner pad ( soft PVC ) function:

（1）To prevent people injured of collision.

（2）Consolidate the machine structure.

Bottom corner pad ( soft PVC ) function:

（1）To protect the desk.

（2）It is for shockproof purpose to increase the machine stability during the printing.

3. The DIY label on the machine can be customized: you may print the company
LOGO or your own portrait ( MOQ:1 set . Within 48 hours can be delivery )
4. To ensure the bolts does not rust for long-term use , All the bolts are made of 304 high quality stainless steel .
5. Professionally-designed spool holders : professional stripes and resistance-reducing design
to smooth the feeding process.
6. The application of transparent filament guide tube : for better identification of filaments' colors
7. High quality and thickened extruder cable: for decoration and circuit protection purpose
8. Aluminium plate and Glass plate on the printing platform: To increase the stickiness on the bottom while
enhancing the quality of the printing products
9. The two handles on the 3D printers: for convenient portability and machine beauty purpose

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B. Machine Structure
B.1 Basic Structure

Winding Tube
Transparent Tube
Extruder

Cooling fan

Stepper Motor Handle

Linear screw rod

Linear shaft

Glass plate

LOGO USB Socket

SD card slot
Control Knob
LCD Screen

Corner pad

Feeder

3D Printing material

Spool Holder

Power Switch

Power Source

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Extruder fixture

The upper stator for the extruder

The lower stator for the extruder
Cooper Tube The lower heat insulator

Heating Block

Cooling fan
Heating tube

Wind-guiding part Nozzle

B.2 Basic Specifications

Basic Specifications
PHYSICAL
DARGON PRACTICAL VALUE MINI DRAGON（S） TIGER（S）
SPECIFICATIONS

MACHINE SIZE:（mm） 440×360×740 440×360×540 380×360×440 335×305×390 680x470x755 680x450x555

CBM（mm） 545×470×920 545×470×720 490×470×620 445×415×570 790×580×1000 790×580×800
MACHINE WEIGHT（kg） 16.2 14.5 11.7 9.2 34.0 30.5
SHIPPING WEIGHT（kg） 27.1 23.8 17.3 14.4 45.9 40.0

PRINTING
LAYER THICKNESS: 0.10-0.3 mm (adjustable)
PRITNING MATERIALS: PLA / PETG / ABS
FILAMENT DIAMETER: 3.0 mm
NOZZLE DIAMETER: 0.4 mm/0.8mm[DRAGON(s), TIGER(S)]
NOZZLE MOVING SPEED: 20-150 mm/s（ADJUSTABLE）

POSITIONING PRECISION:
Z-AXIS: 0.010 mm
XY-AXIS: 0.010 mm
BUILD TYPE:
FDM (FUSED DEPOSTION MODELING)
NOZZLE TEMPERATURE: 0-240℃（no more than 260℃）
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BUILDPATE TEMPERATURE: 0-50℃（adjustable）

BUILDPATE HEATING: around 5 min
NOZZLE HEATING: around 3 min

Conditions
Good ventilation, temperature should be between 15 to 25℃, relative humidity between 40% to 70%, dust
concentration not higher than 8mg/m³.

Others
FILE FORMAT: .stl
Input file: Gcode
OPERATONAL SOFTWARE: Professional 3D printer software
SUPPORTS: Windows，Linux，Mac OX
3D DESIGN SOFTWARES:
SolidWorks, PRO-E, UG, Auto CAD, 3ds-Max, Maya etc.Connection: USB or SD CARD
AC INPUT: 95-230V, 50-60Hz
Output: 24V
Rated current: 14.6A
MACHINE POWER: 350W (Mini Style: 150W)

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C. Accessories Installation
Unpacking the machine, you need to install the accessories:

1、Put on the glass plate 2、Pull out he blue buckle on 3、Insert the other end of the
transparent tube
the feeder mechanism
transparent tube

4、Put back the blue 5、Put the spool holder 6、Load the filaments

buckle spool

7、Connect the cable

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Precautions:
Binder clips of WINBO 3D printer are used to fix the glass and prevent the glass from sliding during printing. It is
no need to put too many clips on the glass and make sure the glass is not moved during printing and the clips
do not cause obstruction to the extruder movement. For too many clips on the glass for long time use, it may
cause deformation to the glass as well as well the heating bed. Please refer to below photos:

In a wrong position, it can be Too many clips used, it may cause

disturbance for the extruder deformation to the glass plate after long time
movement. use.

D. Machine Menu
D.1 Basic Functions
There is a control knob on the right of the LCD panel and the functions are as below:
You may press the knob for confirmation
Rotate it counter-clockwise: you are reading the next menu
Rotate it clockwise: you are reading the last menu
With power on, the LCD panel shows as below:

Build plate temperature

Extruder temperature

The position for XYZ axis

The percentage of the
printing speed Printing time

Working condition
The percentage of the
printing finished

After pressing the knob, there will be “ticking” sound and then comes to the next interface on the LCD panel:

D.2 Introduction to the machine menu

Main Menu (Main)
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Press the knob to enter the main menu, the main menu items as follows:
Information Interface (Info screen), prepare menu (Prepare), temperature menu (Temperatures), control
menu (Control), print (Print From SD) from SD card.

1. Information Interface (Info screen)

Check the printer operating parameters, including the printer temperature,
nozzle coordinates, the percentage of print speed, print progress
percentage, print time and so on.
2. Prepare menu (Prepare)
Functions including stopping the stepper motor, auto home, axis moving,
fast changing filament and other parameters set before printing job.
3. Temperature menu (Temperatures)
Functions including preheat, nozzle temperature, bed temperature, fan
speed, fan working control and heating stopping and so on.
4. Control Menu (Control)
Used to set cold extrusion, preheat temperature, memory and factory settings and other parameters, which is
no need to be changed under normal circumstances.
5. Printer from SD card (Print From SD)
Used to check and select the gcode file within the SD card for printing. When SD card is not inserted, it will
display “No SD card”.
Prepare Menu (Prepare)
1. Main Menu (Main)
Go back to the main menu.
2. Turn off the Stepper Motor’s control template (Disable Stepper)
Choose menu option such as “Auto Home” to move the nozzle and the steppers will be locked. At this
moment, the extruder can not be moved by hand. If you need to move the extruder by hand, you need to
disable the steppers first to unlock them accordingly.
3.Auto Home
It is used to set the extruder back to the original position and that is the front left when you are faced with the
machine.
4.Move axis
It is used to move the X, Y as well as the Z axis and to control material extrusion and retraction.
You need to select the unit distance for moving first: 10mm, 1mm, 0.1mm respectively.
Among them, the unit distance 10mm can only control the X and Y axis while other two unit distances can
control all three axis.
After selecting the unit distance, you need to choose the related axis: X, Y, Z or Extruder.
Fast Changing Filament
Before printing, this function is used to change filament in a very short time through fast rotating on the
feeder.
After selection, you will come to the following interface:
1) Go back to the Prepare Menu (Prepare)
2) Load 20mm
The material will be extruded for 20mm automatically through the feeder rotation.

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3) Fast Load 50mm

The material will be extruded for 50mm automatically in a very short time through the feeder rotation.
4) Fast Load 500mm
The material will be extruded for 500mm automatically in a very short time through the feeder rotation.
5) Fast Unload 500mm
The material will be retracted for 500mm automatically in a very short time through the feeder rotation.
Attention: Before setting, you need to pull out the transparent tube to avoid damage to the nozzle or brass
pipe due to fast moving of the filament.

× √
Temperatures Menu (Prepare)
1.Main
Go back to the main menu
2.Preheat
To heat up the extruder and the build plate to the target temperatures automatically
3.Nozzle
Adjust the nozzle to the target temperature
4.Bed
Adjust the bed to the target temperature
5.Fan Speed
Adjust the fan speed from 0 to 255
6.Fan Stop
Turn off the cooling fan on the extruder
7.Cooldown
Stop heating: the nozzle and the bed will get cool.
Control

1. Main
Go back to the main menu.

2. Allow cold extrudes

Allow for material extrusion without preheating.

3. Temperature
Make settings for the fan speed, nozzle and bed temperatures.

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4. Motion
They are X, Y, Z, E motor stepper settings respectively
and the unit is step count by per millimeter.
Note: Stepping value has been set at the factory and it is
no need to make any changes.

5. Store memory
Save the modified parameters to the internal memory of the machine, so that it is no need to make
resetting when the machine is restarted.

6. Restore failsafe
To make the parameters back to the factory settings.
Print From SD
Choose the gcode file in SD card for printing. When SD card is not inserted, it will display “No SD
Card”.
Menus during printing
1. Info screen
Go back to the information screen.
2. Tune
1) Speed
print speed
Adjust the print speed percentage.
2) Nozzle
Adjust the nozzle target temperature.
3) Bed
Adjust the bed target temperature.
4) Fan speed
Adjust the fan speed.
5) Flow
Adjust the extrusion material flow.
3. Pause print/Resume print
Pause print or to resume print after a pause.
4. Change filament
5. Stop and Save
During printing, stop printing and save the current file position to the SD card’s Winbo.G file.
6. Stop print
Stop printing.

E. Machine Tests
You may need to test the machine first before printing.
Check the movement on each axis.
1) Check the X-axis. If it moves, it is OK.

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Go to the LCD panel and choose “Prepare” → ”Move Axis” → ”Move 1mm” → ”Move X” and press the
control knob. If the X-axis moves, it is OK.

2) In the same way, you may check the movement on Y and Z axis accordingly.
Check the heating process.
Go to the LCD panel and choose “Temperature” → ”Preheat” and press the control knob. Go back to the
main menu and watch temperature fluctuations. If it is on the rise, it is OK.

Notes: by preheating the machine, you may save time waiting for the printing. You may stop the heating by
go to “Temperature” → ”Cooldown”.

F. Prepare for printing

F.1 Level the Build Plate
Leveling the build plate is the first step of operation when the 3D printer is used for the first time or not used for
a long time, or after the printer is moved. Not only the platform’s levelness should be adjusted, but also the gap
between the platform and the nozzle should be adjusted accordingly. The gap between the platform and the
nozzle should be reasonable: if it is too big, the material will fail to attach to the build plate. If it is too small, the
material will fail to come out of the nozzle. Therefore, the gap between the platform and the nozzle should be
around 0.3mm. It matters whether the first layer will be well attached to the build plate or not.
Go to “Prepare” → “Auto Home”, the X, Y and Z axis will go back to the original positions. And then choose
“Disabled Steppers” to unlock the motors. Move the extruder by hand to the build plate’s four corners. Put a
piece of A4-sized paper between the build plate and the nozzle and pull the paper while moving the extruder to
see whether there are difficulties in pulling the paper. In this way, you could figure out the appropriate gap
between the build plate and the nozzle.
If the paper is nipped but still it can be pulled with moderate resistance, the gap is OK. If the paper can be pulled
easily with little resistance, the gap is too big. Then you need to turn the knob clockwise to move up the build
plate to an appropriate height. If the paper can't be pulled with too much resistance, the gap is too small and
you need to turn the knob counterclockwise to move down the build plate to an appropriate height.
(For the adjusting directions, please refers to angle of overlooking)

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1 2 3

Check the build plate’s levelness:

Move the extruder to four corners to observe whether there are scratches. If there are any, the gap between the
nozzle and the build plate is too small. Please turn the knobs counterclockwise to move down the build plate
and take steps below.
Preheat the machine and load filament. Print the file “Level.gcode " in the SD card. Observe the adhesion
between the square lines and build plate to confirm whether the gap is OK or not according to square line’s
thickness. [Attention: the square line’s width is not the criteria].
If there is a disconnection, the position between the start and the end of the disconnection is the criteria. If it is
too thin, the gap is too small and you need to turn the knobs counterclockwise to move down the build plate. If
the line is too thick and there is no sign of compressing, the gap is too big and you need to adjust the knobs
clockwise to move up the build plate. If the line thickness is moderate, the build plate is well leveled.

Usually, in order to level the build plate well in a quicker way, we need to level it during printing. Since the bed is
hot, please be careful enough to protect any burns.
Attention: Since there is processing error to the glass plate as well as the bed, the square line’s thickness may
be different from time to time. In this case, you need to level the build plate until there is pressing signs on the
square line while it is not too thin.

F.2 Material Loading

The material should be put into the feeder well. If the material rotating direction is not correct, the material may
get stuck inside the nozzle, resulting in material blocking. The feeding direction should be like this.

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Steps like below:

1 2 3

4 5 6

1：On the main menu “Temperature”“preheat” to heat the extruder；

2：Push the filament through with strength until the filament passes the gear to the tube；

3：After heating, insert the filament to the extruder and push it down a little

× √
Material gets twisted Material straightened

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4：Material comes out of the nozzle evenly;

5：Insert the tube to the extruder;

6：Put back the blue buckle

Tips: If the filament refuses to go into the feeder, you may need to preheat the extruder first and then go to the
LCD pane: “Temperature” → ”Load filament” → ”Fast load 500mm” . After that, you may push the filament
into the feeder as shown below:

F.3 Change Filament During Printing

If you find that the material is running out during printing or you want to change another color, you may do as
shown below. (Note: the yellow material is the current one while the green one is the new material).

1 2 3

4 5 6

Steps:
1) Choose “change filament” on the menu, the platform will go down and the nozzle will go back to the original
position.
2) Pull out the transparent tube and take the spool away.
3) Put the new material on the spool holder and make sure the material could extrude in a smooth way.

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4) Press the button and continue printing

Attention: When continue the print, please slow down the print speed to get better printing quality.

F.4 Unloading

1 2 3

4 5

Steps:
1. On the main menu“Temperature”“preheat” to heat the extruder to 230℃;
2. Pull out the blue buckle;
3. Pin on the lock catch and pull out the transparent tube;
4. Unloading;
5. Put back the blue buckle.

G. Operation of Software and Printing

G.1 Software Operation

Files of gcode format from both Cura and Win Ware softwares are accepted by Winbo 3D printers. Put the
Gcode files on the SD card and 3D printers carry out the task of 3D modeling from Gcode’s instructions.
You may get the Cura or Win Ware softwares for installation inside the machine’s SD card. Also you may
download the latest versions of software as well as the User Manual on our website:
http://community.winbo.cn/index.php?m=download
For operation instructions for Win Ware software, please refer to “User Manual for Win Ware”.
Attention: the name of the Gcode files should be contained with only English letters, numbers or certain
half-angle symbols.

G.2 Model Files

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Model files of STL and OBJ formats can be recognized by the operation software. STL files are
recommended.

G.3 The Use of Glue Stick

You may need to apply certain amount of glue on the glass in order to make
the model better attach to the glass plate.
Do apply it too much, otherwise, it would be difficult to remove the print or the
nozzle may touch the glue to make it become blocked.

G.4 Print from SD Card

You may copy the Gcode files generated from Cura or Win Ware to the SD card or save them to the SD
directly.
Insert the SD card on the machine. Choose “Print from SD” on the main menu and select the file that you
would like to print. The machine starts heating automatically.

Attention: Normally, you need to preheat and try extrusion first. When the extrusion is OK, you may choose
the related Gcode file to start printing.

G.5 Take out the Printed Model

Steps to take out the printed model:

1 2 3

Take out the glass Cooling down Soak them in the cold water

4 5

Use a shovel to remove the model Clean the glass with water

Attention: when the printing is finished, it is no need to rush to separate the model with the glass plate. You may
need to wait some time for cooling down.

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G.6. Pause Print and Continue Print

1. Pause Print
The operation to suspend the printing during working process. You may go into “Pause Print” on the LCD
menu and the 3D printer will stop working instantly. All motors will be locked and wait for the instructions.
You may go into “Resume Print” to continue the printing. If you choose “Stop Print”, the machine will stop
working and you could not continue the printing through operations on the machine.
2.Stop and save

1 2 3

4 5 6

1) Go to the LCD menu and choose “Stop and Save” to stop the printing and save the related settings
to Winbo.G file.
2) The extruder will go back to the original position.
3) Proceeding to the operation and you may power the machine off.
4) Go to the main menu and choose “Print from SD” and choose Winbo.G file to start printing.
3.Other solutions to continue the print
When there are accidents happen during the printing process, such as material getting stuck,inadequate
material,clogged noozle, sudden power cuts or other unknown reasons,you may modify the related Gcodes to
continue the print for certain models.
1)Clean the model and keep the printing surface to be neat and smooth. Please mind that never move the
glass plate while cleaning the model.
2)You need to find out the Z position according to the current printing work.If the power is cut already, you
may need to get the Z axis back to the original position and then move it down again. And then, move the
extruder by hand to find out the appropriate value for Z axis.
3) Use the software to modify the .Gcode file, you may refer to the Win Ware User Manual.

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4) Choose the new .Gcode file on the menu and continue the print.
Attention: No matter what are you going to do to continue the print, please mind that the model as well as
the glass plate must be kept in the original position. Otherwise, there will be deviation layers or imperfect
layers during printing. Other parts that can not be moved before continuing the print:
The limit switches or the parts on extruder which will touch the limit switches, can not be adjusted when
auton home the extruder.
Also any firmware that will effect the nozzle’s relative position can not be adjusted when auto home the
extruder.

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H. Machine Maintenance
WINBO 3D printers can work for dozens of hours continually. After long time working, some parts on the
machine may go through wear and tear. We kindly advice that you should apply maintenance to the machine
every month.
 Machine casing
Clean the machine casing with soft cloth, to remove the dust and plastic fragment.
 Axis
When you find that there is unpleasant noise or intense vibration on the axis, it is time to lubricate them.
Apply some lube on the axis with a cloth.
 Feeder cleaning
After long time working, you may find certain amount of residuals on the feeder which may effect the
feeding quality. Therefore, the feeder require contant cleaning. You may need a brush as shown below:

 Leveling the Build Plate:

After the machine being unused for some time, it is recommended that the build plate should be leveled
again. You may go to the “Level the Build Plate” on F.1.
 Extruder Cleaning
There are several causes for nozzle cloggings.
1. The printing settings are incorrectly, resulting in excessive extrusion or undermelting of the
material inside the extruder. And then the melting material starts pushing up inside the extruder.
When the material comes back to certain height, the material will be solidified since it is not closed
to the heating. As a result, the extruder is clogged. Such kind of case always happen when printing
the first layer. Other causes such as vibration or human factors may cause extruder cloggings,
since they bring unleveled build plate or a too small gap between the build plate and the extruder.
2. Mix and match different kinds of materials. For example, printing with PLA all the time, then
change to ABS suddenly. And then come back to PLA printing. In this case, you will find ABS
residuals inside the extruder, because the melting temperatures of both materials are different:

210-230℃ for PLA printing while 230-240℃ for ABS printing. If so, you may use ABS’s printing

temperatue at first to melt PLA for some time and then lower down the temperature to PLA printing.
3. There are some impurities on the material which causes nozzle cloggings.
Solution 1:
Steps:

1) Go to the LCD panel: Temperature → Preheat to heat up the nozzle to 230℃.

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2) Use the needle that is included in the tool kit to insert into the nozzle from the bottom. If the needle
could not enter the nozzle smoothly, rotate the needle slightly to help it go through the nozzle. The needle
may go inside for about 10mm. After inserting, you may push and pull for serveral times to remove the
residuals on the nozzle through the resistance.
3) Pull out the needle and extrude the material by hand to see the result. For better effect, you may need
to unclog the nozzle for serveral times.

Solution 2: disassemble the extruder to clean the residuals inside

1 2 3

4 5 6

Go to the LCD panel: Temperature → Preheat to heat up the nozzle to 230℃. Pull out the transparent tube and

then cool down the extruder.

Steps:
1) First twist off the four screws as shown on the Photo 1.
2) Remove the wind guide from the left side.
3) Holding the extruder and pull it down slowly until the nozzle and the white heat insulator is separated.
4) Insert a piece pf filament clipping from up to down to clean the clogged material inside the heat
insulator.
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5) Seeing the clogged material on the nozzle as shown on the Photo 5,heat up the nozzle to 230℃.

6) Use a piecs of pliers to bite the cooling aluminum block and separate the fan and the nozzle with
fingers: avoid heating extruder to damage the fan. Use a piece of filament clipping to remove the
clogged material inside.
7) Attention: high temperature operation, be cautious.
8) Other solutions: change a new nozzle.

Go to the LCD panel: Temperature → Preheat to heat up the nozzle to 230℃. Use a piece of Allen wrench and
a common wrench to take down the nozzle as shown on the above photos: pay attention to the twisted direction,
as well as the twisting strength. Use a piece of tweezers to take out the nozzle that is inside the Allen wrench.
And then you may put on a new nozzle and the printer can start work again now.
 Level the Supporting Aluminum Shafts for the Build Plate [Applicable for Dragon (S) and
Tiger (s)]
Afte After using the machine for a certain period, the supporting aluminum shafts for the build plate may
get unleveled. In this case, you need to level them accordingly.

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 Version：WB. CL. V04.

1. Prepare a book 2. After Auto home, choose 3. Move it down until it hits the top
“Move Z”to lower down the build end of the book by one end
plate

4. Power the machine off 5. At the same time, rotate the

screw rod of the other end by hand
until it hits the top end of the book.
In this case, the supporting
aluminum shafts are well leveled
now.

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 Version：WB. CL. V04.

Appendix

AFTER-SALE SERVICES
To well protect customers’ interests, sparing them from worries after purchase, WINBO is devoted to provide
following after-sale services:
1. High quality products.
Any machines from WINBO factory or WINBO distributors / resellers are high quality products.

2. Technical support.
WINBO is devoted to provide perpetual technical support to all WINBO 3D printer users. Including:
1). Provide machine’s catalog for free.
2). Reply technical consultation by phone or e-mail.
3). Remote on-line analysis and debugging are available.

For any technical support, you may contact by:

Phone: +86 206628 6618 (Sales Dept)
Skype: winbo02
E-mail: sales01@winbo.cn.
QQ: 2355566702
Office hours: from Mondays to Saturdays, 08:00-18:00

3. Warranty.
The warranty policy for WINBO 3D printers is as below:
1). Warranty period: total six months from the date of receipt.
2). Warranty coverage: main board, LCD panel & the key board, power switch, motor and structural parts
(non-artificial damage).
3). Not covered by the warranty: nozzle, printing materials (like ABS and PLA filaments), 3M tapes, glass plate
and the tool set.
4). For the following occasions, WINBO will not take as warranty coverage:
A. The damage is from mishandle by the user.
B. The damage is from private disassembling.
C. Without any qualified warranty certificate.
D. Damage from factors that are beyond human control.
D. Out of warranty period.
5). WINBO will not provide on-site service for free.
6). Machines that need to be returned for repair, both WINBO and the customer will share shipping costs. The
machine has to be well packed as the original packing (no need to include accessories).
7). WINBO has the final interpretation on the after-sale service.

4. Repair charge.
If the replaced parts are not covered by the warranty, or the machine is out of warranty, the customer needs to
pay for them. For machines out of warranty, customers need to pay for the shipping costs for machine.

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