Chapter 1 -- Introduction to computer

Multiple Choice Select the best answer.

1. Computer literacy, also known as digital literacy, involves having a current knowledge and
understanding of _______. (3)

A. computer programming
B. computers and their uses
C. computer repair
D. all of the above

2. _______ is/are a collection of unprocessed items, which can include text, numbers, images, audio, and
video. (4)

A. Data
B. Instructions
C. Programs
D. Information

3. Millions of people worldwide join online communities, each called _______, that encourage members to
share their interests, ideas, stories, photos, music, and videos with other registered users. (10)

A. a podcast
B. enterprise computing
C. a social networking Web site or online social network
D. a blog

4. _______ consists of the programs that control or maintain the operations of the computer and its
devices. (11)

A. A graphical user interface (GUI)

B. A communications device
C. System software
D. Application software

5. Two types of _______ are desktop computers and notebook computers. (15)

A. Servers
B. supercomputers
C. mainframe computers
D. personal computers
6. Five popular types of _______ are smart phones, PDAs, handheld computers, portable media players,
and digital cameras. (17)

A. mobile devices
B. notebook computers
C. desktop computers
D. tower computers

7. A(n) _______ message is a real-time Internet communication, where you exchange messages with other
connected users. (17)
a. text b. instant
c. picture d. video
8. Many large companies use the word(s), _______, to refer to the huge network of computers that meets
their diverse computing needs. (23)

A. information technology
B. telecommuting
C. enterprise computing
D. multimedia

1. information a. records (writes) and/or retrieves (reads) items to and from storage media
processing cycle b. mobile device on which you can store, organize, and play digital media
(4) c. fastest, most powerful computer — and the most expensive
2. processor (6) d. electronic component that interprets and carries out the basic instructions for a
3. storage device computer e. series of input, process, output, and storage activities
(6) e. device that allows users to take pictures and store the photographed images
4. portable media digitally, instead of on traditional film
player (17)
5. digital camera
(18)

Chapter 2 – The internet & world Wide Web

1. ____ offers high-speed Internet connections to devices with built-in compatible

technology or computers with wireless modems. (58)
a. Cable Internet service
b. A digital subscriber line
c. A cellular radio network
d. Fiber to the Premises (FTTP)

2. Instead of using broadband Internet service some home users connect to the
Internet via _____, which is a slower-speed technology. (58)
a. satellite Internet service
b. cable Internet service
c. DSL
d. dial-up access

3. _____ is the process of a computer or device receiving information, such as a

Web page, from a server on the Internet. (62)

A. Uploading B. Social networking

C. Downloading D. Blogging
E.
4. A _____ is a Web site that allows users to post short text updates, usually between 100
and 200 characters. (68)

a. podcast
b. wiki
c. microblog
d. porta
 5. A _____ is a specific type of online social network that enables members to share photos,
music, and videos. (69)

A. blog
B. wiki
C. podcast
D. media sharing Web site

6. A(n) _____ is a small version of a larger graphic. (71)

a. thumbnail
b. wiki
c. MP3
d. portal

7. In _____ e-commerce, one consumer sells directly to another. (75)

a. consumer-to-business
b. business-to-business
c. consumer-to-consumer
d. business-to-consumer

8. The ______ standard permits uploading and downloading of files on the Internet. (80)
a. FTP
b. newsgroup
c. message board
d. mailing list

Matching Match the terms with their definitions.

1. home page (62) a. used to express emotions in e-mail, chat rooms, and newsgroups
b. the first page that a Web site displays
2. search engine (65) c. combination of a user name and a domain name that identifies an
Internet user
d. program that finds Web sites, Web pages, images, videos, news,
3. MP3 (72) maps, and other information related to a specific topic
e. built-in connection to a related Web page or part of a Web page
4. e-mail address (76) f. format that reduces an audio file to about one-tenth its original
size
5. emoticons (81)

chapter 03 – Application Software

1. _____ is mass-produced, copyrighted retail software that meets the needs of a wide variety of
users, not just a single user or company. (108)

a. Custom software b. Open source software

c. A Web application d. Packaged software

2. A feature, called _______, allows users of word processing software to type words continually without
pressing the enter key at the end of each line. (113)

a. AutoFormat b. clipboard
c. AutoCorrect d. wordwrap
3. When using spreadsheet software, a function _______. (115)
a. depicts data in graphical form
b. changes certain values to reveal the effects of the changes
c. is a predefined formula that performs common calculations
d. contains the formatting necessary for a specific worksheet type
4. _______ combines application software such as word processing, spreadsheet, presentation graphics,
and e-mail. (118)

a. Shareware b. A Software suite

c. Packaged software d. Custom software

5. _______ software provides a means for sharing, distributing, and searching through documents by
converting them into a format that can be viewed by any user. (119)

a. Portable Document Format (PDF)

b. Document management
c. Database
d. Word processing

6. With _____, you can view, organize, sort, catalog, print, and share digital photos. (126)

a. spreadsheet software
b. photo management software
c. clip art
d. desktop publishing software

7. A(n) _______ is an online area where users have written discussions. (130)

a. FTP program b. text message

c. newsgroup/message board d. Web browser

8. _______ is the electronic equivalent of a user manual. (131)

a. Distance learning
b. Online Help
c. Web-based training
d. E-learning

1. command (110) a. delivers applications to meet a specific business need

2. format (114) b. simplified accounting program that helps home users and small
office/home office users balance their check books, pay bills, track personal
income and expenses, set up budgets, manage home inventory, track
investments, and evaluate financial plans
3. note taking
software (118) c. an instruction that causes a program to perform a specific action

4. personal finance d. Web site that allows users to access and interact with software from any
software (124) computer or device that is connected to the Internet

e. enables users to enter typed text, handwritten comments, drawings, or

5. Web app (128) sketches anywhere on a page f. change the appearance of a document

b. A software suite d. Custom software

Chapter 4 – The components of the system Unit

1. On _____ , the display often is built into the system unit. (157)

a. desktop personal computers

b. mobile computers and devices
c. notebook computers
d. all of the above
2. The _____ is the component of the processor that directs and coordinates most of the operations in
the computer. (159)
a. register
b. arithmetic logic unit
c. control unit
d. machine cycle

2. Each processor core on a multi-core processor generally runs at _____ clock speed than a single-
core processor. (159)

a. a faster b. the same

c. twice the d. a slower

4. The term decoding refers to the process of _____. (160)

a. obtaining a program instruction or data item from memory

b. translating an instruction into signals a computer can execute
c. carrying out commands
d. writing a result to memory

6. ROM chips, called _____ , contain permanently written data, instructions, or information. (167)

a. memory cache b. registers

c. transistors d. firmware

6. A(n) _____ is a socket on the motherboard that can hold an adapter card. (169)

a. expansion slot
b. parallel port
c. drive bay
d. front side bus

7. A(n) _____, which is an external device that attaches to a mobile computer or device, contains a power
connection and provides connections to peripherals; it usually also includes slots for memory cards,
optical disc drives, and other devices. (173)

a. docking station b. port replicator

c. peripheral d. expansion bus

8. A(n) _____ is part of the motherboard and connects the processor to main memory. (174)

a. expansion bus
b. system clock
c. memory module
d. front side bus
 Matching Match the terms with their definitions.

5. ROM chips, called _____ , contain permanently written data, instructions, or information. (167)
a. memory cache b. registers
c. transistors d. firmware

6. A(n) _____ is a socket on the motherboard that can hold an adapter card. (169)

a. expansion slot
b. parallel port
c. drive bay
d. front side bus

7. A(n) _____, which is an external device that attaches to a mobile computer or device, contains a power
connection and provides connections to peripherals; it usually also includes slots for memory cards,
optical disc drives, and other devices. (173)

a. docking station b. port replicator

c. peripheral d. expansion bus

8. A(n) _____ is part of the motherboard and connects the processor to main memory. (174)

a. expansion bus
b. system clock
c. memory module
d. front side bus

processor (159)
memory module (166)
read-only memory
(ROM) (167)
a. external device that provides connections to peripherals through ports
built into the device
b. interprets and carries out the basic instructions that operate a computer
c. connects the processor to cache
d. small circuit board on which RAM chips usually reside
e. socket on the motherboard that can hold an adapter card

expansion slot (169) f. memory chips storing permanent data and instructions g. most common
type of volatile memory

port replicator (173)

backside bus (174)

Chapter 5--- input and Output

1. An ergonomic keyboard _______. (190)

a. has a design that reduces wrist and hand injuries

b. transmits data using wireless technology
c. is used to enter data into a biometric device
d. is built into the top of a handheld computer

2. A _______ is a small metal or plastic device that looks like a tiny ink pen but uses pressure instead of
ink. (194)

a. touch screen
b. stylus
c. trackball
d. pointing stick

3. Architects, mapmakers, designers, artists, and home users create drawings and sketches on a _______.
(194)

a. trackball
b. smart terminal
c. graphics tablet
d. touchpad

4. _______ is the computer’s capability of distinguishing spoken words. (198)

a. Voice input b. VoIp

c. MIDI d. Voice recognition

5. RFID is a technology that uses _______ to communicate with a tag placed in or attached to an object, an
animal, or a person. (201)

a. a thin wire b. pixels

c. radio signals d. light waves

6. The speed of an ink-jet printer is measured by the number of _______ it can print. (213)

a. lines per page (lpp)

b. dots per inch (dpi)
c. characters per second (cps)
d. pages per minute (ppm)

7. The primary disadvantage of multifunction peripherals is that _______. (215)

a. if the multifunction peripheral breaks down, all functions are lost

b. they all use laser-printer technology
c. they are significantly more expensive than purchasing each device separately
d. all of the above

8. Basic _______ are inexpensive, but the print quality is low and the images tend to fade over time. (215)
a. laser printers b. thermal printers
c. dot-matrix printers d. line printers
kiosk (193) a. technology of authenticating a person’s identity by verifying a personal
characteristic

turnaround document b. a device that functions as both headphones and a microphone

(200)
c. self-service banking machine that connects to a host computer through a network
biometrics (202)
d. freestanding computer that includes a touch screen

POS terminal (204) e. a document that you return to the company that creates and sends it

f. usedbymostretailstorestorecordpurchases,processcreditordebitcards,and update
headset (218) inventory