GROUP 1

Aditya Waghela 25
Sanika Raut 62
Mehul Bari 81
Introduction

Big Bazaar is an Indian retail chain of hypermarkets, discount department stores, and grocery stores.
The retail chain was founded by Kishore Biyani under his parent organization Future Group, which is
known for having a significant prominence in Indian retail and fashion sectors. Big Bazaar is also the
parent chain of Food Bazaar, Fashion at Big Bazaar. It covers three essential categories in Indian retail:
home, food, and fashion. Currently it has 250+ stores in over 120 cities and towns across the country.

Big Bazaars journey began in October 2001, when the young, first generation entrepreneur Kishore
Biyani opened the country’s first hypermarket retail outlet in Kolkatta (then Calcutta). In the same
month, two more stores were added one each in Hyderabad and Mumbai, thus starting on a
successful sojourn which began the chapter of organized retailing in India.

Mr. Kishore Biyani said, they initially decided to name the format as Bazaar because they had
designed the store keeping the Indian mandi style in mind. Since the size of the hypermarket was big
than an average mandis, the thought came to name it as Big Bazaar. However, they had freezed on
the punch line Isse Sasta Aur Achha Kahi Nahi much before the final logo of Big Bazaar

https://en.wikipedia.org/wiki/Big_Bazaar

Evolution

Though, Big Bazaar was started purely as a fashion format including apparel, cosmetics, accessory
and general merchandise, the first Food Bazaar format was added as Shop-In-Shop within Big Bazaar
in the year 2002. Today, Big Bazaar, with its wide range of products and service offering, reflects the
aspirations of millions of Indians.

The journey of Big Bazaar can be divided into two phases one pre and the other post January 26th,
2005, when the company rewrote the retail chapter in India, with the introduction of a never-before
sales campaign Sasbe Sasta Din. In just one day, almost the whole of India descended at various Big
Bazaar stores in the country to shop at their favorite shopping destination.

Further, what followed was the time and again rewriting of the Indian Retail experience, wherein
understanding of the Indian consumers reflected in the products and services offered, creating
innovative deals, expanding in the tier II and tier III towns, tying up with branded merchandise to
offer exclusive products and services to its customers.

Big Bazaar is present today in 59 cities and occupying over 5 million sq.ft. retail space and driving
over 110 million footfalls into its stores. The format is expecting the number of footfall in the stores
to increase by over 140 million by this financial year. Over the years, Mr. Biyani for his vision and
leadership, and Big Bazaar for its unique proposition to its customers, have received every prestigious
consumer awards both nationally and internationally.
https://www.quora.com/What-is-the-Big-Bazars-history

Key Milestones of Big Bazaar

• 2001 - Pantaloon Retail launches three Big Bazaar stores within a span of 22 days in Kolkata,
Bangalore and Hyderabad.
• 2006 – Big Bazaar launched India's most popular shopping festival: Sabse Sasta Din on 26th
January
• 2007 - Big Bazaar partnered with Futurebazaar.com to launch India's most popular shopping
portal
• 2008 - Big Bazaar dons a new look with a fresh new section, Fashion@Big Bazaar
• 2009 - Big Bazaar captured almost one-third share in food and grocery products sold through
modern retail in India
• 2011 - Big Bazaar completed 10 glorious years and came up with a new brand identity and
tagline Naye India ka bazaar
• 2012 - Keeping pace with the ongoing trends Fashion@ Big Bazaar decided to reposition itself as
fbb
• 2014 - Big Bazaar and Ezone were voted as one of the Top 50 Most Trusted Brands in the
country in the Brand Equity Survey 2013 conducted by Nielson. The survey also revealed that
Big Bazaar is the 4th Most Trusted Service Brand of the count
• 2018 - Big Bazaar dropped prices of 1,500 Everyday Items with the 'Har Din Lowest Price'
Promise
https://futureretail.in/about-us/milestones.aspx
 Organization Structure

Categories Offered

Home Fruits & Beverag Personal Kids &

needs Grocery
Vegetables es Care Utilities
Home Needs:
Cleaning accessories, Cookware, Detergents, Electricals, Festive decorative, Kitchen & Dining, Shoe Care, Stationary,
Toilet & floor Cleaners, Travel accessories etc.

Grocery Staples & more

Biscuits & snacks, Dry fruits, Health Drinks, Oil & Ghee, sauces jams, Salt, Sugar etc.

Fruits & Vegetables:

Exotics vegetables, Juices & energy drink, Mineral Water, Tea & coffee

Personal care
Baby care, Cosmetics, Deo & perfumes, Fashion accessories, Hair care, Oral care, Skin care etc.

Kids & Utilities:

School supplies, Toys & games

Major Competition of Big Bazaar

 STATEMENT OF PROFIT AND LOSS FOR LAST 4 YEARS

2017-18 2016-17 2015-16 2014-15

INCOME
Revenue From Operations 18,477.97 17,075.09 6,845.13 1,779.42
Other Income 11.67 23.8 18.22 70.03
Total Income 18,489.64 17,098.89 6,863.35

EXPENSES
Purchase of Stock-In-Trade 14,422.55 13,212.92 5,254.86 1,562.80

Change in Inventories of Stock-In-Trade -681.87 -378.57 -189.74 8.09

Employee Benefits Expense 929.95 803.44 328.51 161.53
Finance Costs 175.38 204.23 49.75 20.23

Depreciation and Amortization Expense 53.43 32.58 36.76 44.1

Other Expenses 2,975.02 2,856.01 1,368.12 431.91
Total Expenses 17,874.46 16,730.61 6,848.26 2,228.66

Profit Before Exceptional Items and

Tax 615.18 368.28 15.09 -379.21
Exceptional Items -603.87 -
Profit Before Tax 11.31 368.28 15.09 -379.21

https://www.futureretail.in/pdf/Annual_Report_2017_18.pdf

Industry Analysis

Emerging trends in Retail Industry

The year 2018 witnessed major developments across all industries and verticals, including some of
the most crucial turn of events in the retail industry in India. From major acquisitions such as that of
Flipkart by Walmart, and of Heritage Foods, Lee Cooper and UK-based Laura Ashley by Future Retail
to international furniture giant IKEA opening its first store in India at Hyderabad—the retail industry
has seen it all in 2018. In 2019, the market will be defined by emerging technologies that change the
way consumers interact with their favourite brands, a shift in preferences, and the emergence of new
battle lines for e-commerce.
Trend 1: Experiential Retail
Experiential retail draws the focus to a customer-centric approach where the customer is able to
interact with product or brand rather than being a passive participant.
As consumers choose to invest in experiences rather than products, retailers need to respond to
meet the needs of their customers. Customers do not want to just walk into the shop, buy the product
and leave because they could do this in the comfort of their own home.

Trend 2: Augmented Reality Vs Virtual Reality

Retailers are beginning to experiment with virtual commerce, which leverages virtual and augmented
reality devices to create entirely new conveniences for tomorrow's consumers. Augmented reality
(AR) is slightly different from virtual reality (VR) as it overlays holograms on top of the physical world
around us. Experts have noted that by 2020, the retail industry is slated to be the top spending
industry on AR and VR. For instance: IKEA launched a new VR experience that places shoppers in the
middle of a shoppable, 3D kitchen.

Trend 3: Multi-Channel Retail

Moving away from the tenants of the traditional retail market, multi-channel retailing has gained
increasing popularity. The aim is for the retailer to be available to the consumer on all devices. The
most common device used by shoppers nowadays is their mobile phones. With online shopping
available at the click of a button and features like product details, size guide and free shipping, it is
imperative for retailers to move their businesses online.

Trend 4: Hyper Personalization

The driving purpose behind today’s retail trends is to elevate the consumer-retailer relationship by
increasing personalization, transforming customers into fans and boosting Customer Lifetime Value.

Imagine a store where 99 percent of the items are selected for a customer based on their history and
preferences. A shoppable virtual fridge stocked with your favourite foods. A smart speaker that
knows your order history and can order your usual coffee with a simple voice command. A store
where the inventory, messaging, prices and sizes are dynamically changed for you. It will soon seem
absurd that we ever wasted time shopping at stores not designed for us.

Trend 5: Automated Retail

Lastly, the retail industry is slowly working towards creating a human interaction-free experience for
the consumer. Moving rapidly towards automation on all fronts, many retailers have already adopted
the cashier-less model – be it small merchants or large ones. Automated retail is now a broad area
including everything from vending machines to unmanned kiosks to unattended grocery stores. For
instance: Big Basket has launched BB Instant, as part of a broader strategy to increase the volume
and frequency of orders on its platform.

https://www.moneycontrol.com/news/business/companies/5-trends-that-will-redefine-retail-industry-in-
2019-3351261.html
No of Stores in Mumbai: 18