You are on page 1of 2

AirPods Bad Sound Quality on Mac - Apple Community 3/13/19, 10(57 AM

Communities Contact Support

Sign in Browse Search


Support Communities / Notebooks / MacBook Pro

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mxmtsk

Level 1 (32 points) Notebooks

Q: AirPods Bad Sound Quality on Mac


Hello,

I'm using the latest MacBook Pro with TouchBar together with my AirPods. Sometimes the sound quality switches to a
bad, noisy sound as if I would listen to some 2$ headphone from Walmart. Sometimes it just takes a few moments and it
switches back, sometimes it stays for hours even if I reconnect. Has anyone experienced similar issues and found a
solution? Is it possible that my MacBook or AirPods are broken?

Thanks,
Max

Posted on Jan 4, 2017 3∶53 AM

Reply I have this question too (507)

mxmtsk Level 1 (32 points) Notebooks ! Solved

A:
So I just had a call with Apple regarding this and it seems to be that they are aware of the issues and a temporary
workaround is to switch the mic from the AirPods mic to the internal microphone.

That workaround is working fine for me.

I experienced the issues in premiere pro and XCode who both seems to use the microphone all the time which causes
the bandwith of the bluetooth connection to shrink (or whatever, this is what the guy told me )

Posted on Jan 14, 2017 3∶36 AM

View answer in context

Helpful answers "

https://discussions.apple.com/thread/7814292 Page 1 of 2
AirPods Bad Sound Quality on Mac - Apple Community 3/13/19, 10(57 AM

ncookleon Level 1 (9 points) Notebooks Helpful

Apr 12, 2017 3∶11 PM in response to bayonguy

Switch to the Internal Mic in Input Sound settings. It really does fix it. The problem as I understand it from Googling is that
when the mic is in use, the AirPods (having to technically function as standard Bluetooth earbuds) switch to this weird
industry-standard mode for both sound input and output to happen at once. Basically, it sounds like garbage, and it's
weirdly inconsistent. There's no way Apple didn't notice this; they must have simply not found a workaround in time for
launch, and any such workaround would involve a lot of work in software on macOS and iOS to fix it. When connected to
Android phones and PCs, the AirPods would unavoidably still have this issue.

Tech problems.

View answer in context

There’s more to the conversation

Read all replies #

This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the
information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to
the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to
your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.

 Support Communities

More ways to shop: Visit an Apple Store, call 1-800-MY-APPLE, or find a reseller.

Copyright © 2019 Apple Inc. All rights reserved. Privacy Policy Terms of Use Sales and Refunds Legal Site Map United States

https://discussions.apple.com/thread/7814292 Page 2 of 2

You might also like