START Registration Browse?

Yes Resource Browsing

A B
No

Borrow? Yes Borrowing Return END

No C D

Reserve Material
Yes
Material? Reservation

E
No

Reserve Facility? Yes Facility Reservation

No F

Reference Reference Service

Yes
Service? Facilitation

G
No

Library
No
Clearance?

Yes

Library Clearance

H
Registration
Phase
No
User

A Register at the front Check-in bag at

START Has bag? Yes END
desk counter
Librarian

Secure bag
System

Record user log

Browsing
Phase
No
User

B Know the call Use OPAC station to Is this what is

START No END
number? search needed?

Yes
Librarian

A
A Retrieve material
System

Return results
Borrowing/Renewal
Phase

C
Does material
Fill-out borrower’s
START DSWD? have No Has fines? No B END
card and log
reservation?
User

Yes
No, cannot borrow

1
Pay fine
B Yes, cannot borrow
Librarian

Sign borrower’s card

and indicate date of
return
System

Record transaction
Return
Phase

D Return material to
START Has fines? No END
librarian
User

Yes

1
Pay fine
Librarian

Sign borrower’s card

System

Record transaction
Material Reservation
Phase
User

E Fill-out material
START Has conflict, cannot reserve END
reservation form
Librarian

Check for Reserve material for

No conflict
conflict user
System

Record transaction
Material Reservation
Phase
User

F Fill-out facility
START KEC reservation? No A A B END
reservation form

Yes

Prepare memo with

request details and
reason
Librarian

Check for Reserve facility for

conflict No conflict user
KEC Manager

Has conflict, cannot reserve

Approval Yes A B

No approval
System

Record transaction
Service Facilitation
Phase

Has conflict
User

G Fill-out material
START END
service request form
Librarian

Check for
No conflict Prepare materials
conflict
System

Record transaction
Library Clearance
Phase
User

H Bring clearance to Settle

START Retrieve clearance END
KEC accountabilities

With accountabilities
Librarian

Check for
unsettled Sign clearance
accounts
System

No unsettled accounts Record transaction

Paying Fines
User Phase

1 START Request fine invoice Pay at accounting END

Librarian

Clear user from fines

Accounting

Print receipt
System

Provide fine details