ANM2000 Manual Operación PDF

e-Fim ANM2000
Broadband Access Network

Management System
Operation Manual (Based on

Windows)
Version: F
Code: MN000000050
FiberHome Telecommunication Technologies Co., Ltd.
July 2010
Thank you for choosing our products.
We appreciate your business. Your satisfaction is our
goal. We will provide you with comprehensive technical
support and after-sales service. Please contact your
local sales representative, service representative or
distributor for any help needed at the contact information
shown below.
Fiberhome Telecommunication Technologies Co., Ltd.
Address: No. 5 Dongxin Rd., Hongshan Dist., Wuhan, China

Zip code: 430073
Tel: +86-27-87691549
Fax: +86-27-87691755
Website: http://www.fiberhomegroup.com
All Rights Reserved
No part of this document (including the electronic
version) may be reproduced or disseminated in any form
or by any means without prior written permission of
(Hereinafter referred to as FiberHome)
Information in this document is subject to change without
notice.
Trademarks
  
  
  
 TM
TM
TM
are trademarks of FiberHome Telecommunication Technologies Co., Ltd.
All other trademarks mentioned in this document are the property of their
respective owners.
Preface
This manual describes the ANM2000 common operations and maintenance

methods for the purpose of helping users know the ANM2000 further and operate it
well. Therefore prior to any installation and operation of the ANM2000, users are
required to read through this manual.
Relevant Manuals
Manual Description
The ANM2000 is an integrated broadband access

management platform developed by FiberHome,
e-Fim ANM2000 Broadband Access which can perform the effective and unified
Network Management System management of multiple types of broadband
Installation Manual (Based on Windows) access equipment developed by FiberHome. This
manual describes the installation methods of the
ANM2000 with the version Build05.07.05.02.
I
Version and Usage
Version Instruction
A The initial version.
Modifying the networking mode and the connecting mode, the ANM2000
B
GUI operation, layered management, and views.
Adding the networking and the connection, replacing all network
C management system GUIs, and modifying the corresponding menu
options.
Adding the preparation knowledge, modifying the overview, replacing all
D network management system GUIs, and modifying the corresponding
menu options.
Modifying the management system example, the alarm example and the
configuration example, replacing all network management system GUIs
and modifying the corresponding menu options.
E
Adding new functions of the network management system, replacing all
network management system GUIs and modifying the corresponding menu
options. The version of the ANM2000 is: V3.0R2, Build: 05.07.04.42SP1.
Adding new functions of the network management system. The version of
F
the ANM2000 is: V3.0R2, Build: 05.07.05.02.
Each type of equipment has its own characteristics in the ANM2000 operations,
covered in the ANM2000 network management system operation manual of this
type of equipment. Users can read both manuals for reference.
Intended Readers
This manual is intended for the following readers:
 Planning and designing engineers

 Commissioning engineers
 Operation and maintenance engineers
To utilize this manual, these prerequisite skills are necessary:
 Data communication technology

 Access network technology
II
Conventions
Terminology conventions
Table 1 Terminology conventions
Terminology Meaning
FiberHome e-Fim ANM2000 Broadband Access Network Management
ANM2000
System
Symbol conventions
Table 2 Symbol conventions
Symbol Refer to Meaning
Note Important features or operation guide.
Possible injury to persons or systems, or cause traffic

Caution
interruption or loss.
Warning May cause severe bodily injuries.
Network management operation conventions
Table 3 Network management operations
Symbol and Operation Meaning

Press multiple keys at the keyboard at the same time. For
<Key 1 + key 2> example, <Ctrl + Alt + A> means pressing the following three
keys at the same time: “Ctrl”, “Alt” and “A.”
Click Press the left button of the mouse rapidly and then release it.
Press the right button of the mouse rapidly and then release
Right-click
it.
Press the left button of the mouse twice continuously and
Double-click
rapidly, and then release it.
Press-and-hold one button of the mouse, and move the
Drag
mouse.
Select Click a certain menu item or configuration item to select it.
III
Operation Safety Rules
Network management computer should be placed away from

direct sunlight, electromagnetic interference, heat source,
humidity and dust, and with at least 8 cm distance from other
objects in order to keep good ventilation.
Use UPS power supply to avoid loss of network management

data caused by accidental power failure.
To shut down the network management computer, first exit the

operation system normally and then shut off the power supply.
The computer crust, UPS power supply and switch (or hub)
should be connected to the protection ground.
Do not visit Internet via network management computer.

Otherwise, it may increase data flow in the net card and hence
affects normal network management data transmission or results
in other accidents.
WS/OS
No access to Internet !
Figure 1 No access to Internet
V
Do not exit the network management system when it is working
normally. To exit the network management system does not
interrupt traffic in the network, but makes equipment out of control
of the network management system.
It is forbidden to use an unidentified NIC to back up data so as to

avoid computer virus.
Do not delete any file in the network management system

randomly or copy any irrelevant file into the network management
computer.
Do not perform service configuration or expansion in service rush

hours via network management system.
Network management computer cannot be used for purposes

other than network management. Do not modify network
management computer’s protocol setting, computer name or LAN
setting randomly. Otherwise, it may result in abnormal operation
of network management system.
VI
No modification !
Figure 2 Not permitted to modify protocol setting randomly (1)
VII
No modification !
Figure 3 Not permitted to modify protocol setting randomly (2)
No modification !
Figure 4 Not permitted to modify computer name randomly
VIII
No modification !
Figure 5 Not permitted to modify LAN setting randomly
IX
Contents
Preface .................................................................................................................... I
Relevant Manuals .............................................................................. I

Version and Usage ............................................................................ II
Intended Readers ............................................................................. II
Conventions ..................................................................................... III
Operation Safety Rules .......................................................................................... V
Part 1 Technologies
1 Overview ...................................................................................................... 1-1
1.1 Brief Introduction ............................................................................ 1-2

1.2 Managed Equipment Types ........................................................... 1-2
1.3 Hardware Configuration ................................................................. 1-3
1.4 Software Architecture ..................................................................... 1-4
2 Networking and Connection ......................................................................... 2-1
2.1 Working Mode ................................................................................ 2-2

2.2 Connection Methods ...................................................................... 2-4
2.2.1 Connection Model ........................................................ 2-4
2.2.2 Connection Methods .................................................... 2-4
2.3 External Interfaces of the Server End ............................................ 2-6
3 Management Functions ................................................................................ 3-1
3.1 Configuration Management ............................................................ 3-2

3.1.1 System Configuration ................................................... 3-2
3.1.2 Card Configuration ....................................................... 3-3
3.2 Fault Management ......................................................................... 3-4
3.3 Performance Management............................................................. 3-7
3.4 Security Management .................................................................... 3-9
Part 2 Operations
4 System Management ................................................................................... 4-1
4.1 Entering / Exiting the Edit Mode ..................................................... 4-2

4.2 Saving the Configuration Data ....................................................... 4-2
4.3 Importing / Exporting the Configuration Data ................................. 4-3
4.3.1 Importing the Configuration Data ................................. 4-3
4.3.2 Exporting the Configuration Data ................................. 4-6
4.4 Closing All Telnet Windows ............................................................ 4-6
4.5 Setting the Audio Function ............................................................. 4-7
4.5.1 Configuring the Audio Function .................................... 4-7
4.5.2 Disabling the Audio Function ...................................... 4-10
4.5.3 Enabling the Audio Function ...................................... 4-10
4.6 Viewing the System and Database Information ........................... 4-10
4.7 Common Settings ........................................................................ 4-13
4.7.1 System Setting ........................................................... 4-13
4.7.2 Connection Setting ..................................................... 4-15
4.7.3 Service Setting ........................................................... 4-17
4.7.4 International Setting ................................................... 4-18
4.7.5 Telnet Proxy Enable ................................................... 4-19
4.7.6 Resources Statistics GUI Client ................................. 4-20
4.7.7 Client Setting .............................................................. 4-20
4.7.8 Database Setting ........................................................ 4-22
4.7.9 Polling Setting ............................................................ 4-23
4.7.10 Alarm Forward Setting ............................................... 4-24
4.7.11 Load Plug-in Setting ................................................... 4-25
4.7.12 Alarm Sets Setting ..................................................... 4-25
4.7.13 Telnet Proxy Server Setting ........................................ 4-26
4.8 Printing ......................................................................................... 4-27
4.9 Locking / Logging out / Exiting the Network Management System .....
..................................................................................................... 4-30
4.9.1 Locking the Network Management System ................ 4-30
4.9.2 Logging out the Network Management System.......... 4-31
4.9.3 Exiting the Network Management System ................. 4-32
5 Configuration Management .......................................................................... 5-1
5.1 Manager Configuration .................................................................. 5-3

5.2 EPON User Management .............................................................. 5-5
5.3 Home Gateway Setting ................................................................ 5-11
5.4 Timing Task Management ............................................................ 5-13
5.4.1 Adding the Configuration Comparison Task ............... 5-13
5.4.2 Adding the POTS Port Line Test Task ........................ 5-15
5.4.3 Adding the System Configuration Backup Task.......... 5-17
5.5 Signal Trace ................................................................................. 5-19
5.6 The 5116 Configuration Manager ................................................. 5-19
5.7 Configuration Manager ................................................................ 5-22
5.8 Historical Database Capacity Management ................................. 5-23
5.9 Device Auto Discovery ................................................................. 5-25
5.10 History Event Query ..................................................................... 5-27
5.11 Upgrading the ONUs in Batches .................................................. 5-28
5.12 Upgrading the MSAN Line Card Software in Batches .................. 5-30
5.13 Backing up the System Configuration in Batches ........................ 5-31
5.14 Restoring the System Configuration in Batches ........................... 5-33
5.15 Backing up the System Software in Batches................................ 5-34
5.16 Upgrading the System Software in Batches ................................. 5-35
6 Alarm Management ...................................................................................... 6-1
6.1 Setting the Filtering Status of Alarms ............................................. 6-3

6.1.1 Setting the Filtering Status of All Alarms ....................... 6-3
6.1.2 Setting the Filtering Status of Alarms on an Object ...... 6-5
6.1.3 Setting the Filtering Status of Alarms on a Card or Port6-7
6.2 Viewing the Filtering Status of Alarms ............................................ 6-9
6.3 Defining Alarm Levels .................................................................. 6-10
6.3.1 Defining Global Alarm Levels ..................................... 6-10
6.3.2 Defining Object Alarm Levels ..................................... 6-12
6.3.3 Defining Card / Port Alarm Levels .............................. 6-13
6.4 Viewing Custom Alarm Levels ...................................................... 6-14
6.5 Forwarding Alarms ....................................................................... 6-15
6.6 Managing Custom Alarms ............................................................ 6-17
6.7 Viewing Alarm Reports ................................................................. 6-18
6.8 Viewing Alarms ............................................................................ 6-19
6.8.1 Viewing Current Alarms .............................................. 6-19
6.8.2 Viewing History Alarms .............................................. 6-20
6.9 Viewing the Alarm Statistics ......................................................... 6-22
6.9.1 Viewing the Alarm Statistics Brief List ........................ 6-22
6.9.2 Viewing the History Alarm Statistics ........................... 6-23
7 Performance Management ........................................................................... 7-1
7.1 Setting the Performance Collection Scheme.................................. 7-2

7.2 Viewing Performance Data ............................................................ 7-5
7.2.1 Viewing Instant Performance Data ............................... 7-5
7.2.2 Viewing History Performance Data .............................. 7-6
7.3 Comparing Performance Data ....................................................... 7-8
7.4 Viewing the History Performance Chart ....................................... 7-10
8 Statistics Management ................................................................................. 8-1
8.1 Equipment Statistics ....................................................................... 8-2

8.2 System-Related Statistics .............................................................. 8-3
8.2.1 System Resource Statistics .......................................... 8-3
8.2.2 System Card Statistics ................................................. 8-4
8.2.3 System Port Statistics .................................................. 8-5
8.3 ONU-Related Statistics .................................................................. 8-6
8.3.1 ONU Port Information Statistics.................................... 8-6
8.3.2 Viewing the ONU Subscriber Statistics Detailed List .... 8-7
8.3.3 ONU Equipment Statistics ............................................ 8-8
8.3.4 Viewing the ONU Resource Detailed List ..................... 8-9
8.3.5 Viewing the ONU Port Resource Statistics Detailed List ...
................................................................................... 8-10
8.4 MGC Resource Statistics ............................................................. 8-11
9 Security Management .................................................................................. 9-1
9.1 Managing Users ............................................................................. 9-2

9.1.1 Adding New Users ....................................................... 9-2
9.1.2 Managing Operators .................................................... 9-4
9.1.3 Managing Online Users ................................................ 9-6
9.1.4 Modifying the Password of the Current User ................ 9-8
9.2 Sending Messages ........................................................................ 9-9
9.3 Managing Messages and Uploading Files ................................... 9-10
9.4 Managing the Authorization and Domain Division........................ 9-13
9.4.1 Basic Knowledge of the Authorization and Domain
Division ................................................................................... 9-13
9.4.2 Managing the Authorization and Domain Division ...... 9-16
9.4.3 Managing the Command Authorization ...................... 9-18
9.5 Viewing Logs ................................................................................ 9-20
9.5.1 Viewing Command Logs ............................................ 9-20
9.5.2 Viewing Login Logs .................................................... 9-22
10 Other Management Operations .................................................................. 10-1
10.1 Viewing the Command Manager / Command Bar ........................ 10-2

10.1.1 Viewing the Command Manager ................................ 10-2
10.1.2 Viewing the Command Bar......................................... 10-3
10.2 Viewing the Airscape View ........................................................... 10-4
10.3 Searching Systems ...................................................................... 10-5
10.4 Querying the ONUs ...................................................................... 10-6
10.5 Filtering Texts ............................................................................... 10-7
Part 3 Maintenance
11 Routine Maintenance ................................................................................. 11-1
11.1 Maintenance Requirements ......................................................... 11-2

11.1.1 Duty of Maintenance Staff .......................................... 11-2
11.1.2 Requirements of Maintenance Staff ........................... 11-2
11.2 Maintenance Precautions............................................................. 11-3
11.2.1 Precautions for Hardware Operations ........................ 11-3
11.2.2 Precautions for Software Operations ......................... 11-3
11.3 Daily Routine Maintenance .......................................................... 11-4
11.3.1 Logging in the ANM2000 with a Low-level User Authority .
................................................................................... 11-5
11.3.2 Pinging the System .................................................... 11-6
11.3.3 Viewing the Service Start State .................................. 11-7
11.3.4 Checking the Alarm .................................................... 11-8
11.3.5 Checking the Performance ......................................... 11-9
11.3.6 Querying the Message Record................................... 11-9
11.3.7 Backing up the Real Time Data .................................11-11
11.4 Weekly Routine Maintenance .................................................... 11-12
11.4.1 Checking the Host Name and the IP Address .......... 11-12
11.4.2 Viewing the Size of System Files ............................. 11-16
11.4.3 Viewing the Database Space ................................... 11-19
11.4.4 Checking Advanced Settings ................................... 11-20
11.4.5 Viewing the Management Configuration Program .... 11-22
11.5 Monthly Routine Maintenance.................................................... 11-23
11.5.1 Backing up Data ....................................................... 11-23
11.5.2 Checking the Physical Configuration........................ 11-23
11.5.3 Collecting the Performance ...................................... 11-24
11.5.4 Checking the Working State of the Hardware........... 11-24
11.5.5 Checking the Database Connection ......................... 11-24
11.6 Quarterly Routine Maintenance ................................................. 11-25
11.6.1 Calibrating the ANM2000 Time................................. 11-25
11.6.2 Changing the Login Password Periodically .............. 11-26
11.6.3 Checking the Remote Login ..................................... 11-28
11.6.4 Checking the ANM2000 Functions ........................... 11-41
12 Troubleshooting Principles and Flow .......................................................... 12-1
12.1 Basic Troubleshooting Principles ................................................. 12-2

12.1.1 Troubleshooting Principles ......................................... 12-2
12.1.2 Troubleshooting Precautions ...................................... 12-2
12.2 Troubleshooting Flow ................................................................... 12-3
12.3 Fault Data Collection .................................................................... 12-4
13 Start and Login Faults ................................................................................ 13-1

13.1 Failure to Start the Database ....................................................... 13-2
13.1.1 Fault Symptom ........................................................... 13-2
13.1.2 Cause and Handling Procedure 1 .............................. 13-2
13.2 Failure to Log in the ANM2000..................................................... 13-6
13.2.1 Fault Symptom ........................................................... 13-6
13.2.2 Cause and Handling Procedure ................................. 13-6
13.3 Failure to Access the Server by the Client ................................... 13-6
13.3.1 Fault Symptom ........................................................... 13-6
13.3.6 Cause and Handling Procedure 5 ............................ 13-10
13.4 Failure of the Remote Login ....................................................... 13-11
13.4.1 Fault Symptom ......................................................... 13-11
14 ANM2000 GUI Operation Faults................................................................. 14-1
14.1 Failure of Importing the Configuration Data ................................. 14-2

14.1.1 Fault Symptom ........................................................... 14-2
14.2 Failure of Delivering Commands .................................................. 14-3
14.2.1 Fault Symptom 1 ........................................................ 14-3
14.2.2 Cause and Handling Procedure of Fault Symptom 1 . 14-3
14.2.3 Fault Symptom 2 ........................................................ 14-3
14.2.4 Cause and Handling Procedure of Fault Symptom 2 . 14-3
14.3 Failure of Obtaining the Service Version Information ................... 14-4
14.3.1 Fault Symptom ........................................................... 14-4
14.4 Failure of Normally Viewing Alarms.............................................. 14-5
14.4.1 Fault Symptom ........................................................... 14-5
14.5 Failure of Normally Viewing Performance Data ........................... 14-6
14.5.1 Fault Symptom ........................................................... 14-6
14.6 Interruption of Services ................................................................ 14-6
14.6.1 Fault Symptom ........................................................... 14-6
14.7 Failure of Managing a System via the ANM2000 ......................... 14-7
14.7.1 Fault Symptom ........................................................... 14-7
Part 4 Appendixes
Appendix A Dual NIC Settings ..........................................................................A-1
A.1 Settings at the Server ....................................................................A-2

A.2 Settings at the Client ......................................................................A-4
Appendix B System Backup and Import............................................................B-1
B.1 Backing up the System ..................................................................B-1

B.2 Importing Image Files ....................................................................B-5
Appendix C Abbreviations................................................................................ C-1

Figures
Figure 1-1 The ANM2000 software module architecture .............................. 1-4

Figure 2-1 An example of Client end-Server end mode application ............. 2-2
Figure 2-2 The networking model ................................................................. 2-4
Figure 2-3 The outband connection mode.................................................... 2-4
Figure 2-4 The inband connection mode ...................................................... 2-5
Figure 2-5 The external interfaces of the ANM2000 server .......................... 2-6
Figure 4-1 Relationships around the system management function ............. 4-1
Figure 4-2 The alert box of importing the configuration ................................ 4-4
Figure 4-3 The Choose Directory dialog box ................................................ 4-4
Figure 4-4 The Browse For Folder dialog box .............................................. 4-5
Figure 4-5 The Sound Config dialog box ...................................................... 4-8
Figure 4-6 The Open dialog box ................................................................... 4-9
Figure 4-7 The System And Database Information tab (1) ......................... 4-11
Figure 4-11 A configuration instance of the Auto lock pane .......................... 4-14
Figure 4-12 A configuration instance of the RCF setting pane ..................... 4-16
Figure 4-13 A configuration instance of the Setting for Connection between
Client and server pane ............................................................. 4-16
Figure 4-14 The dialog box of service setting............................................... 4-17
Figure 4-15 The dialog box of Client setting ................................................. 4-21
Figure 4-16 The dialog box of database setting ........................................... 4-22
Figure 4-17 The dialog box of alarm forward setting .................................... 4-24
Figure 4-18 The dialog box of Telnet proxy server setting ............................ 4-27
Figure 4-19 The Page Setup dialog box ....................................................... 4-28
Figure 4-20 The print preview ...................................................................... 4-29
Figure 4-21 The Print dialog box .................................................................. 4-29
Figure 4-22 The ANM2000 User Login dialog box ....................................... 4-31
Figure 4-23 The exit alert box ...................................................................... 4-31
Figure 4-25 The exit alert box ...................................................................... 4-32
Figure 5-1 Relationships around the configuration management function.... 5-1
Figure 5-2 The Manager Configuration dialog box ....................................... 5-4
Figure 5-3 The EPON User Management window (1) .................................. 5-6
Figure 5-4 The New Add User target system S1 dialog box ......................... 5-6
Figure 5-5 The authorization dialog box ....................................................... 5-7
Figure 5-6 The EPON User Management window (2) .................................. 5-7
Figure 5-7 The authorization status of the network management system being
different with that of the equipment............................................. 5-8
Figure 5-8 Deauthorizing the ONU ............................................................... 5-9
Figure 5-9 Performing the user data check again ........................................ 5-9
Figure 5-10 Authorizing the ONU again ....................................................... 5-10
Figure 5-11 The authorization status of the network management system being
the same as that of the equipment ........................................... 5-10
Figure 5-12 The Home Gateway Setting window ......................................... 5-11
Figure 5-13 The dialog box to add rows ....................................................... 5-11
Figure 5-14 Inputting the MAC address ....................................................... 5-12
Figure 5-15 The execution results ................................................................ 5-12
Figure 5-16 The Timed task manage window ............................................... 5-13
Figure 5-17 The CFG Compare Timed task dialog box ................................ 5-14
Figure 5-18 The POTSport in out line test dialog box (1) ............................. 5-15
Figure 5-19 The POTSport in out line test dialog box (2) ............................. 5-16
Figure 5-20 The System config backup task dialog box (1).......................... 5-17
Figure 5-21 The System config backup task dialog box (2).......................... 5-18
Figure 5-22 The Manage Configuration window (1) ..................................... 5-20
Figure 5-23 The Select config copy object dialog box .................................. 5-21
Figure 5-24 The object type dialog box ........................................................ 5-21
Figure 5-25 The execution result of the command ....................................... 5-22
Figure 5-26 The Manage Configuration window (2) ..................................... 5-22
Figure 5-27 The History Database Capacity Management window .............. 5-23
Figure 5-28 The Device Auto Discover tab ................................................... 5-26
Figure 5-29 The History Event Query dialog box ......................................... 5-27
Figure 5-30 The event query results ............................................................ 5-28
Figure 5-31 The Batches Upgrade ONU tab ................................................ 5-29
Figure 5-32 The MSAN line card Software Batch Upgrade tab .................... 5-31
Figure 5-33 The System Config Batches Backup tab ................................... 5-32
Figure 5-34 The System Config Batches Restore tab .................................. 5-34
Figure 5-35 The System Software Batches Backup tab ............................... 5-35
Figure 5-36 The System Software Batches Upgrade tab ............................. 5-36
Figure 6-1 The operation flow of the alarm management ............................. 6-1
Figure 6-2 The Alarm Shield Global Setting tab ........................................... 6-4
Figure 6-3 The Mask Time Section Set dialog box ....................................... 6-4
Figure 6-4 The Alarm Shield Object Setting tab ........................................... 6-6
Figure 6-5 The Shield Time Setting dialog box............................................. 6-6
Figure 6-6 The Alarm Shield Board/Port Setting tab .................................... 6-8
Figure 6-7 The Shield Time Setting dialog box............................................. 6-8
Figure 6-8 The Current Alarm Shield View tab ............................................. 6-9
Figure 6-9 The Global Alarm Level Definition tab ....................................... 6-11
Figure 6-10 The Global Alarm Level Definition tab ....................................... 6-12
Figure 6-11 The Alarm Level Board or Port Setting tab ................................ 6-13
Figure 6-12 The Alarm Level Setting View tab ............................................. 6-14
Figure 6-13 The Alarm Forward window (1) ................................................. 6-15
Figure 6-14 The Alarm Forward window (2) ................................................. 6-16
Figure 6-15 The md.ini window .................................................................... 6-16
Figure 6-16 The Custom alarm manage window.......................................... 6-17
Figure 6-17 The Alarm Notice pane.............................................................. 6-18
Figure 6-18 The Current alarm tab ............................................................... 6-20
Figure 6-19 The History alarm tab ................................................................ 6-21
Figure 6-20 The alarm statistics brief list ...................................................... 6-22
Figure 6-21 The Statistics parameter setting dialog box............................... 6-23
Figure 6-22 The History Alarm Statistics tab (1) ........................................... 6-24
Figure 6-23 The History Alarm Statistics tab (2) ........................................... 6-24
Figure 7-1 The operation flow of the performance management.................. 7-1
Figure 7-2 The Options For Performance Collection And Storage dialog box (1)
.................................................................................................... 7-3
.................................................................................................... 7-4
Figure 7-4 The Command Manager window ................................................ 7-4
Figure 7-5 The Instant Performance tab....................................................... 7-6
Figure 7-6 The History Performance tab ...................................................... 7-7
Figure 7-7 The Set History Performance Query Condition dialog box .......... 7-8
Figure 7-8 The Performance Compare dialog box ....................................... 7-9
Figure 7-9 The Performance Compare tab ................................................. 7-10
Figure 7-10 The Set History Performance Query Condition dialog box (1) .. 7-11
Figure 7-11 The Policy Edit dialog box (1) ................................................... 7-12
Figure 7-12 The Policy Edit dialog box (2) ................................................... 7-12
Figure 7-13 The Set History Performance Query Condition dialog box (2) .. 7-13
Figure 7-14 The History performance curve tab ........................................... 7-14
Figure 8-1 Relationships around the statistics management function .......... 8-1
Figure 8-2 The Device Statistic tab............................................................... 8-2
Figure 8-3 The System Resource Statistics tab ........................................... 8-3
Figure 8-4 The System Board Statistics tab ................................................. 8-4
Figure 8-5 The System Port Statistics tab .................................................... 8-5
Figure 8-6 The ONU Port information statistic dialog box ............................ 8-6
Figure 8-7 The ONU Port information statistic tab ........................................ 8-7
Figure 8-8 The ONU User Detail Information tab ......................................... 8-8
Figure 8-9 The ONU Device Statistics tab .................................................... 8-9
Figure 8-10 The ONU Resource Detailed Information tab............................ 8-10
Figure 8-11 The ONU Port Resource Detail Information tab ........................ 8-11
Figure 8-12 The MGC Resource Statistics tab ............................................. 8-12
Figure 9-1 Relationships between various security management functions . 9-1
Figure 9-2 The Add New User… dialog box ................................................. 9-4
Figure 9-3 The User Management tab ......................................................... 9-5
Figure 9-4 The User Property dialog box ..................................................... 9-6
Figure 9-5 The Online User Management tab .............................................. 9-7
Figure 9-6 The Change Current User’s Password dialog box ...................... 9-8
Figure 9-7 The Send Message window ........................................................ 9-9
Figure 9-8 The dialog box of receiving the message .................................. 9-10
Figure 9-9 The Message And Upload File Manager tab ............................. 9-11
Figure 9-10 The Message And Upload File Manager tab (2)........................ 9-11
Figure 9-11 The Select Upload File dialog box ............................................ 9-12
Figure 9-12 The Client end-Server end networking ...................................... 9-13
Figure 9-13 The Zone Right Setting window ................................................ 9-17
Figure 9-14 The Command Right Setting window ........................................ 9-19
Figure 9-15 The View The Command Log tab.............................................. 9-21
Figure 9-16 The Command Log Filter dialog box ......................................... 9-21
Figure 9-17 The filtering results of the View The Command Log tab ............ 9-22
Figure 9-18 The View The User Login Log tab ............................................. 9-23
Figure 9-19 The Login Filter dialog box ........................................................ 9-24
Figure 9-20 The filtering results of the View The User Login Log tab ........... 9-24
Figure 10-1 The Command Manager window .............................................. 10-2
Figure 10-2 The Command Bar pane ........................................................... 10-3
Figure 10-3 The Air Scape pane .................................................................. 10-4
Figure 10-4 The Search Object dialog box ................................................... 10-5
Figure 10-5 The ONU Search Setting: dialog box ........................................ 10-6
Figure 10-6 The Filter Text dialog box .......................................................... 10-7
Figure 10-7 Text filter results ........................................................................ 10-8
Figure 11-2 The ping window ....................................................................... 11-6
Figure 11-3 The Services window ................................................................ 11-7
Figure 11-4 The Event Viewer window (1) ................................................. 11-10
Figure 11-5 The Event Properties dialog box ..............................................11-11
Figure 11-6 The System Properties dialog box .......................................... 11-13
Figure 11-7 The Network and Sharing Center window ............................... 11-14
Figure 11-8 The Network Connections window .......................................... 11-14
Figure 11-9 The Local Connection Properties dialog box .......................... 11-15
Figure 11-10 The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box ..
................................................................................................ 11-16
Figure 11-11 The Search Results window (1) .............................................. 11-17
Figure 11-12 The Search Results window (2) .............................................. 11-18
Figure 11-13 The ol_*** window (1) ............................................................. 11-19
Figure 11-14 The ol_*** window (2) ............................................................. 11-20
Figure 11-15 Viewing the database’s IP address ......................................... 11-21
Figure 11-16 The Manager Configuration dialog box ................................... 11-22
Figure 11-17 The User Management tab ..................................................... 11-26
Figure 11-18 The User Property dialog box ................................................. 11-27
Figure 11-19 The Network and Dial-up Connections window....................... 11-28
Figure 11-20 The New Connection Wizard dialog box (1) ............................ 11-29
Figure 11-37 The Connect ** dialog box ...................................................... 11-38
Figure 11-38 The Connecting ** alert box .................................................... 11-39
Figure 11-39 The Error Connecting ** alert box ........................................... 11-39
Figure 11-40 The Remote Desktop Connection window .............................. 11-40
Figure 11-41 The alert box indicating the successful remote login............... 11-40
Figure 11-42 The Remote Desktop Disconnected alert box ......................... 11-41
Figure 12-1 The troubleshooting flow ........................................................... 12-3
Figure 13-1 The Services window ................................................................ 13-2
Figure 13-2 The Server Information tab ....................................................... 13-3
Figure 13-3 The Host Information tab........................................................... 13-4
Figure 13-4 The Environment tab ................................................................. 13-5
Figure 13-5 Setting the network card’s priority ............................................. 13-7
Figure 13-6 An example of checking the aems.ini file .................................. 13-9
Figure 13-7 The IBM Informix Setnet32 dialog box .................................... 13-10
Figure 13-8 The Remote Desktop Disconnected alert box ......................... 13-11
Figure 13-10 The Remote Desktop Connection window .............................. 13-14
Figure 14-1 The Manager Configuration dialog box ..................................... 14-4
Figure 14-2 The window indicating failure of the ping operation .................. 14-8
Figure 14-3 The Manager Configuration dialog box ..................................... 14-9
Figure 14-4 The System Property dialog box ............................................. 14-10
Figure 14-5 An example of checking the aems.ini file ................................ 14-11
Figure A-1 The Manager Configuration dialog box .......................................A-2
Figure A-2 The md.ini window (1) .................................................................A-3
Figure A-3 The md.ini window (2) .................................................................A-3
Figure A-4 The aems.ini window ..................................................................A-4
Figure A-5 The hosts window .......................................................................A-4
Figure B-1 Selecting the backup area ..........................................................B-2
Figure B-2 The dialog box of selecting the local harddisk drive ....................B-2
Figure B-3 The dialog box of selecting local partition(s) ...............................B-2
Figure B-4 The dialog box of selecting the path ...........................................B-3
Figure B-5 The Compress Image dialog box ................................................B-3
Figure B-6 Making image files ......................................................................B-4
Figure B-7 The image making success alert box ..........................................B-5
Figure B-8 Importing files..............................................................................B-5
Figure B-9 The dialog box of selecting the directory .....................................B-6
Figure B-10 The dialog box of selecting the partition ......................................B-6
Figure B-11 The Question dialog box .............................................................B-7
Figure B-12 The Clone Complete Alert box ....................................................B-7
Tables
Table 1-1 Managed equipment types .......................................................... 1-2

Table 1-2 Hardware configuration ............................................................... 1-3
Table 4-1 The operation entry path of entering edit mode .......................... 4-2
Table 4-2 The operation entry path of saving the configuration data .......... 4-2
Table 4-3 The operation entry path of importing / exporting the configuration
data ............................................................................................ 4-3
Table 4-4 The operation entry path of setting the audio function ................ 4-7
Table 4-5 The operation entry path of viewing the system and database
information................................................................................ 4-11
Table 4-6 The system setting .................................................................... 4-14
Table 4-7 The connection setting .............................................................. 4-15
Table 4-8 The service setting .................................................................... 4-18
Table 4-9 The Client setting ...................................................................... 4-21
Table 4-10 The alarm sets setting ............................................................... 4-26
Table 4-11 The operation entry path of printing .......................................... 4-28
Table 4-12 The operation entry path of locking / logging out / exiting the
network management system................................................... 4-30
Table 5-1 The operation entry path of configuring the manager ................. 5-3
Table 5-2 The operation entry path of managing the EPON subscriber ...... 5-5
Table 5-3 Functions of the main menu and toolbar icons in the Manage
Configuration window ............................................................... 5-20
Table 5-4 The setting items of the History Database Capacity Management
window ..................................................................................... 5-24
Table 5-5 The parameters in the Device Auto Discover tab ...................... 5-26
Table 5-6 The operation entry path of upgrading the ONUs in batches .... 5-29
Table 5-7 The operation entry path of upgrading the MSAN line card software
in batches ................................................................................. 5-30
Table 5-8 The operation entry path of backing up the system configuration in
batches ..................................................................................... 5-32
Table 5-9 The operation entry path of restoring the system configuration in
batches ..................................................................................... 5-33
Table 5-10 The operation entry path of backing up the system software in
batches ..................................................................................... 5-34
Table 5-11 The operation entry path of upgrading the system software in
batches ..................................................................................... 5-36
Table 6-1 The operation entry path of setting the filtering status of all alarms .
.................................................................................................... 6-3
Table 6-2 The operation entry path of setting the filtering status of alarms on
an object ..................................................................................... 6-5
Table 6-3 The operation entry path of setting the filtering status of alarms on a
card or port ................................................................................. 6-7
Table 6-4 The operation entry path of viewing the filtering status of alarms 6-9
Table 6-5 The operation entry path of defining global alarm levels ........... 6-11
Table 6-6 The operation entry path of defining object alarm levels ........... 6-12
Table 6-7 The operation entry path of defining card / port alarm levels .... 6-13
Table 6-8 The operation entry path of viewing custom alarm levels ......... 6-14
Table 6-9 The operation entry path of forwarding alarms.......................... 6-15
Table 6-10 The operation entry path of managing custom alarms .............. 6-17
Table 6-11 The operation entry path of viewing current alarms .................. 6-19
Table 6-12 The operation entry path of viewing history alarms ................... 6-21
Table 6-13 The operation entry path of viewing the alarm statistics............ 6-22
Table 7-1 The operation entry path of setting the performance collection
scheme ....................................................................................... 7-2
Table 7-2 The operation entry path of viewing instant performance data .... 7-5
Table 7-3 The operation entry path of viewing history performance data.... 7-7
Table 7-4 The operation entry path of comparing performance data .......... 7-9
Table 7-5 The operation entry path of viewing the history performance chart..
.................................................................................................. 7-10
Table 8-1 The operation entry path of the equipment statistics ................... 8-2
Table 8-2 The operation entry path of the system resource statistics ......... 8-3
Table 8-3 The operation entry path of the system card statistics ................ 8-4
Table 8-4 The operation entry path of the system port statistics ................. 8-5
Table 8-5 The operation entry path of the ONU port information statistics .. 8-6
Table 8-6 The operation entry path of viewing the ONU subscriber statistics
detailed list ................................................................................. 8-7
Table 8-7 The operation entry path of the ONU equipment statistics .......... 8-8
Table 8-8 The operation entry path of viewing the ONU resource detailed list
.................................................................................................... 8-9
Table 8-9 The operation entry path of viewing the ONU port resource
statistics detailed list ................................................................. 8-10
Table 8-10 The operation entry path of the MGC resource statistics .......... 8-11
Table 9-1 The operation entry path of adding new users ............................ 9-2
Table 9-2 The configuration items in the Add New User… dialog box “ ...... 9-3
Table 9-3 The operation entry path of managing operators ........................ 9-5
Table 9-4 The operation entry path of managing online users .................... 9-7
Table 9-5 The operation entry path of Modifying the password of the current
user ............................................................................................ 9-8
Table 9-6 The operation entry path of sending messages .......................... 9-9
Table 9-7 The operation entry path of managing messages and uploading
files ........................................................................................... 9-10
Table 9-8 The operation entry path of managing the authorization and domain
division ..................................................................................... 9-16
Table 9-9 The operation entry path of managing the command authorization .
.................................................................................................. 9-18
Table 9-10 The operation entry path of viewing command logs .................. 9-20
Table 9-11 The operation entry path of viewing login logs .......................... 9-22
Table 11-1 Daily maintenance items ........................................................... 11-4
Table 11-2 Weekly routine maintenance items ......................................... 11-12
Table 11-3 Monthly routine maintenance items ........................................ 11-23
Table 11-4 Quarterly routine maintenance items ...................................... 11-25
Table 12-1 Fault data collection .................................................................. 12-4
Table 13-1 Configuration items in the Server Information tab ..................... 13-4
Table 13-2 Configuration items in the Host Information tab ........................ 13-5
Table 13-3 Configuration items in the IBM Informix Setnet32 dialog box .. 13-11
Table B-1 Meanings of the three items in the Compress Image dialog box.B-4
e-Fim ANM2000
Management System
Windows)
Version: F
Code: MN000000050
Part 1 Technologies
1 Overview
This chapter gives an overview of the ANM2000. It includes the following contents:
Brief introduction
Managed equipment types
Hardware configuration
Software architecture
Version: F 1-1
Part 1 Technologies 1 Overview
1.1 Brief Introduction

The ANM2000 is an integrated broadband access management platform
developed by FiberHome. It can provide effective centralized management for
various broadband access equipment types of FiberHome.
1.2 Managed Equipment Types

The equipment types able to be managed by the ANM2000 are listed in Table 1-1.
Table 1-1 Managed equipment types
Equipment Type Equipment Name
OLT AN5116-02, AN5116-06, AN5116-06B, AN5516-01B
AN5006-02, AN5006-03, AN5006-04, AN5006-05, AN5006-06, AN5006-07,

AN5006-09, AN5006-10, AN5006-15, AN5006-16, AN5006-20;
ONU
AN5506-04, AN5506-06, AN5506-07, AN5506-09, AN5506-10;
HG220
MSAN AN3300-01, AN3300-02, AN3300-03, AN3300-C1
Service product NP5500
1-2 Version: F
1.3 Hardware Configuration

Table 1-2 Hardware configuration
CPU Clock CPU

Network Scale Memory Hard Disk Monitor NIC
Rate Number
200 to 500 OLTs,
Intel® Xeon® 2*300GB, SAS Embedded
connected with 16G DDR3
processor hot-swappable 19-inch NC326i PCI
the 4 (UDIMM),
X7460, hard disk, flat colour Express bi-port
full-configuration 1333MHZ
2.66 GHz 15000 rpm GE server adaptor
ONUs
100 to 200 OLTs,
Intel® Xeon® 2*146GB, SAS Embedded
connected with 8G DDR3
processor hot-swappable 19-inch NC326i PCI
the 4 (UDIMM),
X7350, hard disk, flat colour Express bi-port
full-configuration 1333MHZ
2.93 GHz 15000 rpm GE server adaptor
ONUs
Less than 100 Embedded HP
Intel® Xeon® 2*146GB, SAS
OLTs, connected 4G DDR3 NC107i
processor hot-swappable 17-inch
with the 2 (UDIMM), PCI-Express
E5506, hard disk, flat colour
full-configuration 1333MHZ bi-port GE server
3 GHz 15000 rpm
ONUs adaptor
Version: F 1-3
1.4 Software Architecture

The ANM2000 is based on the Windows XP professional SP2 or the Windows
2003 SP1 operating system and the Informix database. The software architecture
of the ANM2000 is illustrated as Figure 1-1.
Client end
Background
Database
processing service
Collection service
ANM2000
The managed
equipment
Figure 1-1 The ANM2000 software module architecture
1-4 Version: F
2 Networking and Connection
This chapter introduces the operating modes, networking modes and connection
methods of the ANM2000, including the following contents:
Working mode
Connection methods
External interfaces of the server end
Version: F 2-1
Part 1 Technologies 2 Networking and Connection
2.1 Working Mode

At present, the ANM2000 uses the Client end-Server end working mode.
When the network maintenance engineers are far from both the access equipment
and the network management system server, this Client end-Server end working
mode can be used to access the server via the Client end for achieving the
purpose of managing the equipment. In this case, the ANM2000’s Client end and
Sever end can be installed on one computer, as shown in Figure 2-1, or
respectively on two computers. When both the Client end and server end are
installed on a computer, this is also called a stand-alone mode.
Figure 2-1 An example of Client end-Server end mode application
2-2 Version: F
The Server end
The ANM2000 (WS / OS), namely a Windows server, communicates with the
managed system, collects various system data and saves these data to the
database. Meanwhile, after the background programme of the network
management server processes these data, the server provides the equipment
running status information and the equipment management information for the
ANM2000’s Client ends.
The Client end
The ANM2000 GUI, namely a Client end, shows the managed system to users in
the GUI. Users can configure the access equipment conveniently. By observing the
change on the color of the status indicator in the GUI, users can detect the
performance changes of the managed system clearly and handle the alarm events.
Differences between the Server end and the Client end
The Server end contains the manager module, the database interface module, the
database service module, and the ANM2000 GUI; the Client end only contains the
ANM2000 GUI (consistent with the network management system server GUI). The
equipment is connected with the server and managed by the server. The Client end
can only manage the equipment indirectly by visiting the server, and it is incapable
of the direct management over the equipment.
Version: F 2-3
2.2 Connection Methods
2.2.1 Connection Model
The network management server is connected to the managed system via the
Ethernet interface, and the network management client is connected to the network
management server via the TCP / IP, as illustrated in Figure 2-2.
The ANM2000 (WS / OS)

server
The managed Ethernet The background

system processing service Database
TCP / IP TCP / IP The collection

service
The ANM2000 GUI

The ANM2000 GUI The ANM2000 GUI
Client
Figure 2-2 The networking model
2.2.2 Connection Methods
In the network, the access equipment is provided with the inband / outband
connection modes by the ANM2000, described as follows.
 Outband connection mode
The outband connection mode means to transmit the management data and
service data in two paths respectively; for example, on the AN5116-02, the
network cable is connected to the equipment’s FE port on the GUP7 / GUPE7
card.
Figure 2-3 The outband connection mode
2-4 Version: F
Note:
Generally you only need to perform the connection in the previous figure
via a twisted pair network cable; if you need to debug the equipment
using a PC, you can connect the PC with the equipment via a serial port
cable.
 Inband connection mode
The inband connection mode means to transmit the management data and the
service data in one path; for example, on the AN5116-02, the network cable is
connected to the equipment’s GE port on the GUP7 card.
Figure 2-4 The inband connection mode
Note:
The ANM2000 can visit and manage the equipment via the TCP / IP
protocol and the ATM channel.
Version: F 2-5
2.3 External Interfaces of the Server End

The ANM2000’s Server end has three types of interfaces for external connection:
 The communication interface: communicates with the access equipment,

using private protocols or the SNMP.
 The user interface: is used to connect the Client end and the network
management server, using the TCP / IP.
 The upper-layer network management system interface: is used to connect the
network management system server and the upper-layer network
management system. Currently the Web Service interface, the TL1 interface,
and the CORBA interface are provided.
ANM2000 server
Private protocol,
SNMP
Web Service interface,
TL1 interface, CORBA interface
TCP / IP
Equipment
Upper-layer network
ANM2000 client
management system
Figure 2-5 The external interfaces of the ANM2000 server
2-6 Version: F
3 Management Functions
This chapter describes the management functions of the ANM2000, including the
following contents:
Configuration management
Fault management
Performance management
Security management
Version: F 3-1
Part 1 Technologies 3 Management Functions
3.1 Configuration Management

The powerful and flexible configuration function is one of the characteristics of the
ANM2000. The ANM2000 supports the networks jointly consisting of various
access equipment types and the networks with complex topological architectures.
It has a clear and direct network architecture which can be modified conveniently,
and the property of the network node is specifically described. Users can configure
the physical and logical properties of the network equipment flexibly and
conveniently in the ANM2000.
The configuration management deals with the operations done to the access
equipment, including: adding, deleting, modifying and testing the physical
configuration, configurations of various system functions.
3.1.1 System Configuration
The system configuration covers mainly the following functions:
 System setting: through the system setting commands, the connection can be
established between the network management system and the equipment.
The system setting parameters include the system name, the management
program, the IP address, the subnet mask, the equipment manufacturer name,
the OLT system IP address, the username, the user password, etc.
 Equipment configuration: delivers the equipment configuration parameters to
the system. The parameters include the configurations of the module and its
cards, number of ports on a card, port type, line type, line encoding, etc.
 Time calibration: makes the managed equipment synchronous with the
network management system.
Note:
All the three commands mentioned previously are to initialize the

system.
 Service setting: sets the data service, the voice service, the IPTV service, the
CATV service, etc.
3-2 Version: F
3.1.2 Card Configuration
The ANM2000 can manage the following types of equipment: the AN5006-20, the
AN3300, the AN5116-02, the AN5116-06, the AN5116-06A, the AN5116-06B, etc.
Here we take the AN5116-02 as an example to introduce the card configuration
functions of the ANM2000.
Cards of the AN5116-02 include the EC2 card, the GSWC card, the AC16 card, the
GUP7 card, etc.
The configurations of various functions are done to the cards, including the
following items:
 Configuration of the EC2 card: the configuration parameters include the PON
port bandwidth, the PON port switch, etc.
 Configuration of the GSWC card: the configuration parameters include the
office end VLAN information, the QinQ profile, the authentication mode, etc.
 Configuration of the AC16 card: the configuration parameters include the voice
uplink information, the NGN uplink subscriber information, the V5 information,
etc.
 Configuration of the GUP7 card: the configuration parameters include the
uplink port information, the port mirroring, the port trunk, etc.
Version: F 3-3
3.2 Fault Management

The fault management carries out the real time supervision on the abnormal
operating status of the telecommunication network equipment and the network
channels, including the following aspects:
 Supervising, reporting and saving alarm signals

 Diagnosing, locating and handling faults
 Querying and filtering alarm information
 Displaying alarms
The fault management enables users to make responses and decisions in a

possibly short time and take measures to isolate and correct the faults, so as to
resume the service influenced by the fault. Hereunder goes a brief introduction to
the alarm level definition and main functions of the fault management.
Alarm supervision and alarm level definition
The alarm supervision is to detect and report the abnormal events occurred in the
network and their situations.
In the course of the alarm supervision, users can specify which events and
situations require automatically generated alarms and which events and situations
need the prior request for the alarm report.
The alarm level should be set according to the severity of a fault. Generally there
are five alarm levels: the communication interruption alarm, the urgent alarm, the
major alarm, the subordinate alarm, and the prompt alarm.
 Communication interruption alarm: includes the card communication

interruption and the system communication interruption.
 Urgent alarm: refers to the alarm which causes the service interruption and
needs immediate troubleshooting.
 Major alarm: refers to the alarm which influences services and needs
immediate troubleshooting.
 Subordinate alarm: refers to the alarm which does not influence services but
needs troubleshooting to avoid deterioration.
3-4 Version: F
 Prompt alarm: refers to the alarm which does not influence the current
services but has the possibility to influence services; users can decide
whether to handle it or not on demand.
In accordance with various alarm levels, the network management system lights
the alarm indicators of different colors and notifies users to handle faults in time.
Querying and displaying alarms
Alarms are classified into the current alarm and the history alarm.
 Current alarm: Refers to the alarm event that still exists currently on the
managed NE and does not end or that has not been confirmed and eliminated
by the administrator.
The current alarm information is saved in the equipment, and is stored in the
network management database via two modes: The equipment reports it to the
network management system, and the network management system rolls the
equipment. A current alarm can be queried directly, and it can also be filtered
and displayed according to the alarm status, the time condition, and the alarm
level.
 History alarm: refers to the alarm that has ended and been confirmed on the
managed NE.
The history alarm data are stored in the database, and can be read according
to the query conditions if needed.
Users can set the query schemes to display the alarm data, with the set contents
as follows:
 Query object: the query object to be selected includes the management

domain, the system, the card, the module, and the port.
 Query time range: includes the beginning time and the ending time.
 Alarm type: queries alarms based on alarm types.
 Alarm level: queries alarms based on alarm levels.
 Alarm name: queries alarms based on alarm names.
Version: F 3-5
The ANM2000 displays the collected alarms in a visual form. The displayed
contents include the items as follows:
 The name of the supervised object (the management domain / system / card /
module / port);
 The alarm name;
 The alarm type;
 The beginning time and the ending time;
 The confirming user and the confirmation information.
Capacity management
The ANM2000 provides the history alarm capacity management function. The
alarm capacity management function includes saving the history alarms and
displaying the current database operating status.
 Saving the history alarm data: limits the history data from occupying the
network management system database resource, so as to increase the
operation efficiency of the network management system.
Users can set the saving threshold according to the number of records
supported by the database. When records in the database exceed the saving
threshold, the old data will be deleted from the database. The old data can be
processed in two modes: to be saved to the harddisk, or be deleted directly.
Users can also set the number of saved files.
 Displaying the current database operating status: displays the use rate of the
current database visually by a pie chart. In addition, users can clear all records
in the database as required.
Report management
The ANM2000 supports the function to export alarms, and can export the data of
the current and history alarms in a *.html or *.excel file.
3-6 Version: F
Fault location
In case of the network fault, analyze various alarm signals to locate the fault source
exactly. This is the precondition to eliminate the fault.
In the ANM2000, a layer-by-layer filtering mechanism is set to filter and analyze the
alarms, so as to decrease the information redundancy, possibly narrow down the
scope of fault causes and finally locate the fault exactly.
The ANM2000 provides the accurate fault location function, capable of locating a
fault to a specific system, module, card, port, etc. and revealing the fault
information visually to users through the GUI.
3.3 Performance Management

In the ANM2000, the performance management is of great importance because the
access network is service- and user- oriented and has a high demand on the
equipment performance. With careful designs, the ANM2000 can ensure the real
time property of the instant performance collection, ensure the exhaustiveness and
correctness of the data record on the history performance, and provide convenient
and reliable interfaces for users to query performance data as well.
The main purpose of the performance management is to collect the quality data on
the actual running of the relevant equipment in the access network, form the
statistical data used to monitor or adjust the status or efficiency of the system or
equipment, and provide a basis of the assessment, analysis, forecast, and
planning for management personnel. The detailed functions are as follows:
 Performance data collection and saving

 Performance data query and display
 Capacity management and report management
Performance data collection and saving
The ANM2000 provides the performance data collection and saving scheme. Users
collect and save the related performance codes of their concerned objects to form
the history performance data. The setting items include the performance collection
options, the collection time, the collection type, and the performance code.
 The performance collection option: the optional query objects include the
system, the card, the module, and the port.
Version: F 3-7
 The collection time: all time, the fixed time every day, and the given interval
can be selected.
 The collection type: the 15-minute performance and the 24-hour performance
can be selected.
 The performance code: a performance name can be selected.
Performance query and display
According to whether the performance data have been stored in the database, the
performance data are classified into the instant performance and the history
performance in the ANM2000.
 Instant performance: refers to the instant performance data saved in the

equipment; and users can query the current 15-minute performance data and
the latest 1st to 16th 15-minute performance data.
 History performance: according to the collected and saved performance data,
the history performance data are classified into the 15-minute performance
data and the 24-hour performance data.
Users can set the query schemes to display the history performance data, with the
set contents as follows:
 Query object: the query object to be selected includes the system, the card,
the module, and the port.
 Query time range: includes the beginning time and the ending time.
 Query type: the 15-minute performance and the 24-hour performance can be
selected.
 Performance type: the performance type varies with the query object.
The ANM2000 displays the collected performance data in a visual form and
analyses all performance data so as to determine the performance of the system.
The displayed contents include the items as follows:
 The name of the supervised object (the system / card / module / port);
 The performance type;
 The performance value;
 The unit;
 The beginning time and the ending time.
3-8 Version: F
Capacity management
The ANM2000 provides the history performance capacity management function.

The history performance capacity management function includes setting the history
performance dump and displaying the current database operating status.
The history performance capacity management function is similar to the history

alarm capacity management function. Users can refer to Section 3.2 for the
detailed description, and we will not go further on this issue here.
Report management
The performance report management function is similar to the alarm report

management function. Users can refer to Section 3.2 for the detailed description,
and we will not go further on this issue here.
3.4 Security Management

The security management is in charge of the security check of the operators who
access to the network management system, so as to avoid the illegal access of
unauthorized operators to the network resources and equipment. The security
management relates to all management functions, and its main functions are as
follows:
 Management of the user level and authority

 Access control
 Data security
Management of the user level and authority
To define the legal users, their authorities and management domains and restrict
the cross-right operations, the authorities of different users are classified into five
levels by the ANM2000. Different management authorities are given to users at
different levels, and to a certain user, only the management range within his / her
authority is open to him / her. The senior users are provided with all functions of the
junior users.
 Administrator
Version: F 3-9
Has the highest level. In addition to all functions for the manager, the
administrator is provided with the function of modifying the administrator
configuration and creating, deleting and modifying users at all levels (including
the user No., the staff number, the password, etc).
 Manager
Has the high-level authority only second to the administrator, with all
authorities of the power user. The dedicated operations of the manager
authorities are as follows:
 Importing the system configuration, delivering the management

configuration, delivering the equipment configuration, and writing the
equipment data;
 Defining the alarm level, the performance collection scheme, the alarm
filter, and the performance history filter;
 Saving data into the database.

 Power user
The power user has a level with certain limits, provided with the authorities for
the following operations:
 Detecting the physical configuration;
 Copying and pasting the object configuration;
 Deleting nodes, and saving the system configuration into the database.
 User
The user is provided with the operation authorities for limited functions, owning
the authorities for the following operations:
 Querying the instant performance and the history performance, managing

the history performance report;
 Querying the current alarm and the history alarm, managing the history
alarm report;
 Viewing the command manager.
3-10 Version: F
 Guest
The guest is the system monitoring user with the lowest level. Users of this
type can only monitor the properties such as the system alarm status and the
user port status, and their access to data is commonly restricted only to the
“read” operation. Their main authorities are as follows:
 Viewing the alarm statistics, viewing the log, and viewing the alarm report
information;
 Querying the user port status, modifying the history alarm dump threshold,
modifying the equipment attributes information;
 Searching the system, restoring the card name, and the equipment
statistic function.
Access control
The access control relates to the user register and the login management, the
management domain partition, the user command authority assignment, the
access time limit, the remote access control, etc. It is for the purpose of restricting
the access of illegal users to the network resources (including the network
management system itself) or the cross-right access.
 User register and login management: before entering the network

management system, an operator should log in the system, input the
username and password, and then enter after being confirmed by the system.
The purpose of this action is to ensure that only the authorized operators can
access the network management system.
 Management domain partition: the managed equipment sets are classified into
different domains as required. Operators are empowered according to the
management domains, the management functions, etc. Only the authorized
operators can access the designated domains. Domains can be added,
modified, and deleted as required.
 User command authority assignment: according to the assigned authority, a
user can only perform the allowed operations on the equipment within his / her
corresponding authorized management domain.
 Access time limit: a user’s access time can also be set as required. For
example, only allows operators to access the network management system
within the designated time range.
 Access point limit: the system can restrict the client IP addresses of the user
login to refuse the access of illegal clients.
Version: F 3-11
 Online user management: the ANM2000 supports the online user

management function.
Data security
The security mechanism in the ANM2000 can meet the data security guarantee
requirements effectively, and offer data the completeness and confidentiality and
security management measures of the database.
 Data completeness: ensures that the data reach and only reach the
destination and guarantees that the data are transmitted without distortion or
loss on one hand, and ensures that the corresponding data are saved and can
be restored when necessary on the other.
 Data confidentiality: prevents unauthorized operators from getting the
transmission data of the communication and protects the transmission data
from leakage.
 Database security management: provides the guarantee for the network
management system security. The data or files in the database can be backed
up totally or partially into the external storage device.
3-12 Version: F
e-Fim ANM2000
Management System
Windows)
Version: F
Code: MN000000050
Part 2 Operations
4 System Management
The system management means the operations relevant to the basic functions of
the ANM2000. The relationships between the system management functions,
sub-functions, and operations are shown in Figure 4-1.
Enter / exit edit

Import mode
configuration
Import / export View system
data
configuration and database Lock network
Export data information management
configuration system
data Lock / log out /
Save System exit network Log out network
configuration managem management management
data ent system system
Configure audio Exit network

function management
Set audio
Print system
function
Disable audio
function
Close all Telnet windows
Figure 4-1 Relationships around the system management function
This chapter includes the following contents:
Entering / exiting the edit mode
Saving the configuration data
Importing / exporting the configuration data
Closing all Telnet windows
Setting the audio function
Viewing the system and database Information
Common settings
Printing
Locking / logging out / exiting the network management system
Version: F 4-1
Part 2 Operations 4 System Management
4.1 Entering / Exiting the Edit Mode

If you need to perform the basic configuration operations such as adding or
deleting management domains / systems / modules / cards, importing the
configuration data, and saving the configurations, you must enter the edit mode
first.
Table 4-1 The operation entry path of entering edit mode
Operation Item Operation Entry Path
System → Edit Mode in the main menu

Entering the edit
mode
in the toolbar
After entering the edit mode via the paths listed in Table 4-1, if you want to exit the
edit mode, you only need to click System → Edit Mode in the main menu or
in the toolbar again.
4.2 Saving the Configuration Data

After finishing the configuration operations, you usually need to save the
configuration data in the database.
Table 4-2 The operation entry path of saving the configuration data
System → Save To Database in the main menu

Saving the
configuration data
in the toolbar
Note:
After saving the configuration data successfully, the ANM2000 will exit
the edit mode automatically.
4-2 Version: F
4.3 Importing / Exporting the Configuration Data

You can export the current data of the ANM2000 to the local network management
computer for backing up the data, and also can import the local backup data to the
ANM2000.
Table 4-3 The operation entry path of importing / exporting the configuration data

Importing the
System → Import Configuration in the main menu
configuration data
Exporting the
System → Export Configuration in the main menu
configuration data
4.3.1 Importing the Configuration Data
Purpose
This operation is used to import the configuration files in the network management
computer to the ANM2000.
Background information
After the configuration data are imported, the current configured data in the
ANM2000 will be overwritten.
Prerequisite
 The system is in the edit mode.

 The configuration files to be imported are saved in one same folder.
Version: F 4-3
Operation steps
Step 1: Open the alert box of importing the configuration as shown in Figure 4-2 via
the paths listed in Table 4-3.
Figure 4-2 The alert box of importing the configuration
Step 2: Click Yes in this alert box to open the Choose Directory dialog box, as
shown in Figure 4-3.
Figure 4-3 The Choose Directory dialog box
4-4 Version: F
Step 3: Click in this dialog box to open the Browse For Folder dialog box, as
Figure 4-4 The Browse For Folder dialog box
Step 4: Select the folder to be imported in this dialog box and click OK to exit the
Browse For Folder dialog box, and return to the Choose Directory dialog box.
Step 5: Click OK in the Choose Directory dialog box.
Version: F 4-5
4.3.2 Exporting the Configuration Data
Purpose
This operation is used to export the current configuration data in the ANM2000 and
save them in the *.xml format in the dedicated position of the network management
computer.
Operation steps
Step 1: Open the Choose Directory dialog box as shown in Figure 4-3 via the
paths listed in Table 4-3.
Step 2: Click in this dialog box to open the Browse Folder dialog box, as
Step 3: Select the object folder in this dialog box and click OK to exit the Browse
Folder dialog box and return to the Choose Directory dialog box.
Step 4: Click OK in the Choose Directory dialog box.
4.4 Closing All Telnet Windows

When you want to close multiple opened Telnet windows in the ANM2000 at one
time, please click System →Close All Telnet Windows in the main menu.
4-6 Version: F
4.5 Setting the Audio Function

Table 4-4 The operation entry path of setting the audio function

Configuring the
System → Sound Configuration in the main menu
audio function
System → Close Sound in the main menu
Disabling the audio
function in the toolbar
System → Open Sound in the main menu

Enabling the audio
function in the toolbar
4.5.1 Configuring the Audio Function
Purpose
The ANM2000 provides abundant audio functions, prompting you the occurring of a
corresponding operation event or to conduct the next operation. You can also
define your custom audio functions on demand.
Version: F 4-7
Operation steps
Step 1: Open the Sound Config dialog box via the paths listed in Table 4-4, as
Figure 4-5 The Sound Config dialog box
After you select a certain event, the system will display the path including its audio
file.
Step 2: Click Test at the right side of a certain event to listen to the current audio
function for test.
4-8 Version: F
Step 3: To change the audio function file corresponding to the occurring of a certain
event, click this event and then Browse to open the Open dialog box as shown in
Figure 4-6; then select the object audio function file and click Open.
Figure 4-6 The Open dialog box
Step 4: Select OK to save the audio function.
Step 5: Click Return Default Setting to make the audio functions of all events
return to the default settings; then click OK to save the settings.
Version: F 4-9
4.5.2 Disabling the Audio Function
If you do not need the audio function, you can disable it via the paths listed in Table
4-4.
After the audio function is disabled successfully, in the toolbar will change to
; at the same time, the submenu option Close Sound under System in the
main menu will change to Open sound.
4.5.3 Enabling the Audio Function
After the audio function is disabled, if you want to resume the audio function again,
you can enable it via the paths listed in Table 4-4.
After the audio function is enabled successfully, in the toolbar will change to
; at the same time, the submenu option Open Sound under System in the main
menu will change to Close Sound.
4.6 Viewing the System and Database

Information
Purpose
To make users view the information of the system and the database easily, the
ANM2000 provides the system and database viewing function; at the same time, it
adds the report and chart display function of the background server.
4-10 Version: F
Operation steps
Table 4-5 The operation entry path of viewing the system and database information

System → System And Database Information (W) in the main
Viewing the system
menu
and database
Admin Tool → System And Database Information (W) in the
information
Admin Tool tab
Step 1: Open the System And Database Information tab via the paths listed in
Table 4-5, and the System Information page will be displayed by default. In this
page, users can view the information of the current system, such as PC Name, IP
Address, OS Information, CPU Type, Memory and Process. See Figure 4-7.
Figure 4-7 The System And Database Information tab (1)
You can right-click the blank and select Refresh in the shortcut menu to refresh the
procedure status.
Step 2: Click Server System Information Report to enter the Server System
Information Report tab. In this tab, right-click any position, and select Set Query
Condition to open the Server System Information Condition Set dialog box.
Version: F 4-11
Step 3: Set the query condition on demand, and then click OK. In this case, you
can view the information of the current background server, such as Item Name,
CPU Percentage, and Memory Percentage. See Figure 4-8.
Step 4: Click Server System Information Chart to enter the Server System
Information Chart tab. In this tab, you can view the chart information of the current
background server. See Figure 4-9.
4-12 Version: F
Step 5: Click Database Information to enter the Database Information tab. In this
tab, you can view the information of the current database, such as the capacity and
use percentage. See Figure 4-10.
4.7 Common Settings

Users can set the common parameters of the ANM2000 GUI and its background
based on the actual situation of the office end in which the ANM2000 locates, for
the effective network management.
4.7.1 System Setting
Purpose
You can use the system setting function to make the ANM2000 regularly refresh
the online user list and automatically lock the Client end after no operation within
the set time to ensure the network security.
Version: F 4-13
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select GUI → System in the object tree.
Step 3: Refer to the settings listed in Table 4-6 on demand.
Table 4-6 The system setting
Parameter Instruction
Refresh online user The automatic refresh time in the Online
Auto refresh
every: User Management tab.
Select this item: if there is not any
operation on a Client end within the time
set in the Lock System wait for: item,
the system will lock the Client end
Enable auto lock system
automatically; if the Client end does not
log in the ANM2000 again within the time
Auto lock
set in the Logout when system locked
item, the system will log out automatically.
Lock System wait for: The waiting time of system automatic lock
Logout when system The automatic logout time after the

locked system locked
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
Configuration instance
Figure 4-11 gives a configuration instance of the Auto lock pane: if there is not any
operation on the current Client end within 10 minutes, the system will automatically
lock the Client end; if the Client end does not log in the ANM2000 again after being
locked within 4294967295 minutes, the system will log out automatically.
Figure 4-11 A configuration instance of the Auto lock pane
4-14 Version: F
4.7.2 Connection Setting
Purpose
You can use the connection setting function to set the RCF call and connection
timeout values, and the checking connection interval and the allowing interruption
time values of the connection between the Client and Server ends, to ensure the
high-effective RCF connection and GUI background connection.
If no special needs, we recommend that you do not modify the parameters of this
connection setting.
Operation steps
Step 2: Select GUI → Connection in the object tree.
Table 4-7 The connection setting
The timeout value of establishing the
RCF connection wait for: connection between the GUI and the
RCF setting background
RCF Call wait for: The timeout value of executing operations
Check whether the connection between

Check connection every: the GUI and the background is normal at
Setting for intervals which are set in this item.
Connection If the interruption time of the
between Client communication between the GUI and the
Reboot Client if Interrupt
and server background is less than this set time, it
for:
indicates that the communication between
the GUI and the background is normal.
Version: F 4-15
Configuration instance 1
Figure 4-12 gives a configuration instance of the RCF setting pane: in the process
of establishing connection between the Client end and the background, if the
response time exceeds 10 seconds, it indicates that the connection establishment
fails; when users call the background functions via the Client end and the response
time from the background exceeds 360 seconds, it indicates that the connection
timed out.
Figure 4-12 A configuration instance of the RCF setting pane
Configuration instance 2
Figure 4-13 gives a configuration instance of the Setting for Connection between
Client and server pane: the system will check whether the connection between
the GUI and the background is normal every 20 seconds; when the interruption
time of the communication between the GUI and the background is 0 second, it
indicates that the communication between the GUI and the background is normal.
Figure 4-13 A configuration instance of the Setting for Connection between Client and
server pane
4-16 Version: F
4.7.3 Service Setting
Purpose
You can use the service setting function to set the time interval of getting the MCU
card’s status and the time interval of refreshing current alarms, to more timely
display the key information that you concern about.
Operation steps
Step 2: Select GUI → Service in the object tree on the left of the pane, to open the
dialog box as shown in Figure 4-14.
Figure 4-14 The dialog box of service setting
Version: F 4-17
Table 4-8 The service setting
Get the MCU card’s status at intervals which is set in this
Get MCU board status every:
item.
Refresh the Current Alarm GUI at intervals which is set in

Refresh current alarm every:
this item.
4.7.4 International Setting
Purpose
You can use the international setting function to switch the languages (i.e. Chinese
and English) displayed in the GUI, so as to meet your requirement on multiple
languages displayed in the GUI.
Operation steps
Step 2: Select GUI → International setting in the object tree.
Step 3: Click the drop-down list of the Language: item to select your preferred
language.
4-18 Version: F
4.7.5 Telnet Proxy Enable
Purpose
After enabling the Telnet proxy service, you can access the equipment on the Client
end via the proxy server.
 In the project application, a firewall is usually set between the ANM2000 Client
end and the equipment for the network security reasons, so the Client end
cannot access the equipment in the Telnet mode directly. In this case, you can
set up a secure third-party server as a proxy server to access the equipment
via the proxy server.
 This setting pane is for you to enable the Telnet proxy Client end. To use the
Telnet proxy function, you also need to install the Telnet proxy Server end on
the third-party server and configure the related parameters, referring to Step 5:
Restart the Client end to make the configuration valid.
 Set the Telnet proxy Sever.
Operation steps
Step 2: Select GUI → Telnet Proxy Enable in the object tree.
Step 3: Select the Telnet Proxy Enable item and set the Telnet Proxy Program
Path: item.
Version: F 4-19
4.7.6 Resources Statistics GUI Client
Purpose
You can set the ONU Device Statistic GUI by horizontal or vertical display based
on ONU types, so as to match your usage better.
Operation steps
Step 2: Select GUI → Resources Statistics GUI Client in the object tree.
Step 3: Select Horizontal Display by ONU Type or Vertical Display by ONU

Type on demand.
Note:
Click Statistic → ONU Device Statistic in the main menu to open the
ONU Device Statistic tab. And then you can switch the ONU type
display mode, using the shortcut menu.
4.7.7 Client Setting
Purpose
You can set the related characteristics for the Client, including the time of
forbidding to login after the forced disconnection and the auto unlock time after the
login locked, to ensure the operation security of network.
Operation steps
4-20 Version: F
Step 2: Select Server → Client in the object tree, to open the dialog box as shown
in Figure 4-15.
Figure 4-15 The dialog box of Client setting
Table 4-9 The Client setting
If an administrator forces other users offline, the forced
Forbid to login for: offline users cannot log in the ANM2000 within the set
time of this item.
If a user uses the wrong password to log in the ANM2000
Auto unlock time after lock three times in succession, the user will be locked. The
when login: locked user will be unlocked automatically after the period
of time set in this item.
If you select this item, the Configuration main menu will
Display [OLT manage] item on display the OLT Register Management option; if not, the
config menu OLT Register Management option will not in the
Configuration main menu.
If you select this item, then you can delete the command
log through the shortcut menu in the View The Command
Delete Command Log Enable
Log window; if not, the delete option in the shortcut menu
is grayed (unusable).
Pre-deploy N/A
Version: F 4-21
4.7.8 Database Setting
Purpose
You need to regularly update the database user name and password to guarantee
the security of the database. After finishing this modification on the database, you
also need to modify the related parameters of the ANM2000 at the same time, in
order to ensure that the ANM2000 can successfully access the database.
Operation steps
Step 2: Select Server → Database in the object tree, to open the dialog box as
Figure 4-16 The dialog box of database setting
Step 3: Set each item on demand.
4-22 Version: F
Note:
If you modify the setting of the EMS ANServer bind IP item or the Bind
to port item, then the Client end originally connected to this server IP will
be disconnected.
4.7.9 Polling Setting
Purpose
You can use the polling setting function to set the period and time interval of alarm
polling and status lamp polling, to meet your special requirement on the polling
time.
If no special needs, we recommend that you do not modify the parameters of this
polling setting.
Operation steps
Step 2: Select Server → Polling in the object tree.
Step 3: Set each item on demand. Among them:
 The polling period: refers to the time interval between two polling operations.
 The polling interval: refers to the time interval of polling different devices in one
polling operation.
Version: F 4-23
4.7.10 Alarm Forward Setting
Purpose
You can use the alarm forward setting function to set the related parameters of
sending E-Mail in the alarm forward, such as E-Mail server and Send mail
address.
Operation steps
Step 2: Select Server → Alarm Forward in the object tree.
Step 3: Select the Forward alarm check box on demand and set each item, as
Figure 4-17 The dialog box of alarm forward setting
4-24 Version: F
4.7.11 Load Plug-in Setting
Purpose
When using the CORBA interface to connect the third-party software, you need to
load the CORBA interface.
Operation steps
Step 2: Select Server → Load Plug-in in the object tree.
Step 3: Select the Load CORBA-Interface check box on demand.
4.7.12 Alarm Sets Setting
Purpose
You can set the fixed time or the automatic confirmation mode for confirming the
ended alarms, to improve the efficiency of alarm confirmation.
Operation steps
Step 2: Select Server → Alarm sets in the object tree.
Version: F 4-25
Step 3: Set each parameter related to the alarm automatic confirmation on demand,
referring to the settings listed in Table 4-10.
Table 4-10 The alarm sets setting
When you select Fixed time and set the time, the
Fixed time ANM2000 will confirm the ended alarms automatically in
the set time.
When you select Confirm when alarm end, the
Confirm when alarm end ANM2000 will confirm an alarm automatically after it is
ended.
4.7.13 Telnet Proxy Server Setting
Purpose
After setting the parameters related to the Telnet proxy server, you can use the
proxy server to access the equipment.
This function should be used together with the Telnet Proxy Enable function.
Operation steps
4-26 Version: F
Step 2: Select Server → Telnet Proxy Server Setting in the object tree, as shown
in Figure 4-18.
Figure 4-18 The dialog box of Telnet proxy server setting
Step 3: Set the parameters related to the proxy server according to the actual
situation.
4.8 Printing
Purpose
The ANM2000 provides perfect print functions; you can select and print your own
concerned data information.
Version: F 4-27
Operation steps
Table 4-11 The operation entry path of printing

Setting the print
System → Print Options in the main menu
options
Setting the print
System → Print Preview in the main menu
preview
Printing System → Print… in the main menu
Step 1: Open the Page Setup dialog box via the path Print Option listed in Table
4-11, as shown in Figure 4-19.
Figure 4-19 The Page Setup dialog box
Step 2: In the Page Setup dialog box, set the items such as Headers and Footers,
Paper, Orientation, Margins, and Printer on demand. Then click OK.
4-28 Version: F
Step 3: Preview the print result in the view pane via the path Print Preview listed in
Table 4-11, as shown in Figure 4-20. If you are not satisfied with the print result,
click Close and conduct step 2 again; if you are satisfied with the print result, click
Close and conduct step 4.
Figure 4-20 The print preview
Step 4: Open the Print dialog box via the path Print… listed in Table 4-11, as
Figure 4-21 The Print dialog box
Step 5: In the Print dialog box, set the items such as Printer, Print range, and
Number of copies. Then click OK.
Version: F 4-29
Step 6: In the Save As PDF File window that appears subsequently, you can save
the contents to be printed as a file in the pdf format to the designated path on
demand.
4.9 Locking / Logging out / Exiting the Network

Management System
Table 4-12 The operation entry path of locking / logging out / exiting the network management
system

Locking the network
System → Lock… in the main menu
management system
Logging out the
network management System → Logout in the main menu
system
System → Exit in the main menu
Exiting the network
management system at the top right corner of the ANM2000 window
4.9.1 Locking the Network Management System
Purpose
Locking the network management system is one of the security management

measures. After this operation is executed, the current system operation GUI will
be locked, and no GUI operations can be performed.
Operation steps
After the network management system is locked via the path listed in Table 4-12,
the ANM2000 User Login dialog box will appear automatically, as shown in Figure
4-22. The locking status can be cancelled only after you input the correct password
at the right side of Password and click OK.
4-30 Version: F
Figure 4-22 The ANM2000 User Login dialog box
4.9.2 Logging out the Network Management System
Purpose
When needing to modify the login user, you can first log out the network
management system and then log in it as a new user.
Operation steps
Step 1: Select the path listed in Table 4-12, and the exit alert box as shown in
Figure 4-23 will appear automatically.
Figure 4-23 The exit alert box
Step 2: Click OK in this alert box to exit the ANM2000; then the ANM2000 User
Login dialog box as shown in Figure 4-24 will appear automatically.
Version: F 4-31
Step 3: In the ANM2000 User Login dialog box, input the username and the
password in turn, and click OK to log in again.
4.9.3 Exiting the Network Management System
Purpose
Under certain special conditions (for example, prior to the upgrade operation of the
network management system), you need to exit the network management system.
Operation steps
Step 1: Select the path listed in Table 4-12, and the exit alert box as shown in
Figure 4-25 will appear automatically.
Figure 4-25 The exit alert box
Step 2: Click OK in the exit alert box.
4-32 Version: F
5 Configuration Management
The configuration management means the operations to configure the information

of the network and the system equipment, and is the most important core
management function of the ANM2000. The relationships between the
configuration management functions, sub-functions and operations are shown in
Figure 5-1.
Configure
manager
Manage capacity
Manage EPON
of history
subscriber
database
Manage OLT Configuration

register management Trace signalling
Add function
configuration
comparing task
Add POTS port Manage timed Manage
test task task configuration
Add system
configuration Set home gateway in bulk
backup task mode
Figure 5-1 Relationships around the configuration management function
Manager configuration
EPON user management
Home gateway setting
Timing task management
Signal trace
The 5116 configuration manager
Configuration manager
Historical database capacity management
Device auto discovery
Version: F 5-1
Part 2 Operations 5 Configuration Management
History event query
Upgrading the ONUs in batches
Upgrading the MSAN line card software in batches
Backing up the system configuration in batches
Restoring the system configuration in batches
Backing up the system software in batches
Upgrading the system software in batches
5-2 Version: F
5.1 Manager Configuration

The AEMS-Manager service is mainly used to interexchange the data between the
equipment and the ANM2000. When there is relatively much equipment to be
managed (for example, there are more than 500 OLTs), users generally install
various services of the ANM2000 in the distributed mode, so as to increase the
data-processing capacity of the ANM2000; in this case, the AEMS-Manager
service may be installed on different computers.
Purpose
To communicate with all equipment sets normally, when installing the ANM2000 in
the distributed mode, you need to configure the server with the AEMS-Manager
service on it as the manager. For the non-distributed installation, this operation is
not needed.
Operation steps
Table 5-1 The operation entry path of configuring the manager

Configuring the Config Manage → Manager Configuration in the main menu
manager in the toolbar
Step 1: Click the icon in the toolbar of the ANM2000 main GUI or System →
Edit Mode in the main menu to enter the edit mode.
Step 2: Open the Manager Configuration dialog box as shown in Figure 5-2 via
the path listed in Table 5-1.
Version: F 5-3
Figure 5-2 The Manager Configuration dialog box
Step 3: Execute the following operations on demand.
 Add a manager: input a new manager’s IP address under Manager IP

Address: and then click Add.
 Modify the IP address of a manager: select the IP address to be modified,
input the new manager’s IP address under Manager IP Address: and then
click Modify.
 Delete the IP address of a manager: select the IP address to be deleted, and
then click Delete.
Step 4: Click OK.
When multiple managers are configured, you can select the corresponding
manager in the system property of the managed equipment.
5-4 Version: F
5.2 EPON User Management

Purpose
Managing the EPON subscriber means to manage the service configurations of the
ONU of the AN5116-02 and the AN5116-06.
Note:
The subscriber mentioned in this section refers to the subscriber

connected with the ONU of the AN5116-02 and the AN5116-06, and
does not mean the user operating the ANM2000.
Prerequisite
 Only the users with the levels not lower than the middle level have this
operation authorization.
Operation steps
Table 5-2 The operation entry path of managing the EPON subscriber

Config Manage → EPON user management in the main menu
Managing the EPON Config → EPON user management in the shortcut menu of a system
subscriber in the Object Tree tab
EPON user management in the shortcut menu of a module in the
Object Tree tab
Version: F 5-5
Step 1: Select a path listed in Table 5-2 to enter the EPON User Management
window as shown in Figure 5-3.
Figure 5-3 The EPON User Management window (1)
Step 2: Select the card object needing to add subscribers, and click User
Management → Add User / Add FTTB User in the main menu or / in the
toolbar to open the New Add User target system S1 dialog box as shown in
Figure 5-4.
Figure 5-4 The New Add User target system S1 dialog box
5-6 Version: F
Step 3: Input the values of various information items in turn according to the actual
demands, and then click OK or Apply to open the authorization dialog box as
Figure 5-5 The authorization dialog box
Step 4: In the authorization dialog box, select the value of ONU Type and click Get
Auth No; finally click Save Database or Write Device to save the configuration in
the database or write it to the equipment. After the operation is successful, the
basic information of the newly-added subscriber will be displayed in the EPON
User Management window, as shown in Figure 5-6.
Figure 5-6 The EPON User Management window (2)
Version: F 5-7
Note:
Write Device includes two operations—saving the configuration in the

database and downloading the configuration to the equipment; Write DB
only saves the configuration in the database, and users usually use it on
demand when the configuration in the database is not consistent with
that of the actual equipment.
Step 5: For the versions lower than V1.3 (not including V1.3) of the 5116-02 and the
5116-06, when the configuration data of the network management system and the
equipment are different, you need to conduct this step.
1. Select a path listed in Table 5-2 to enter the EPON User Management
window.
2. Select the object ONU, and click User Data Check in the main menu or
in the toolbar; if the system displays the information as shown in Figure 5-7,
this indicates that the authorization status of the network management system
is different with that of the equipment.
Figure 5-7 The authorization status of the network management system being different with
that of the equipment
5-8 Version: F
3. Close the User Data Check window, and return to the EPON User
Management window.
4. Right-click the object, and select Delete in the shortcut menu; then click Yes in
the alert box to delete the subscriber and deauthorize the ONU. See Figure
5-8.
Figure 5-8 Deauthorizing the ONU
5. Click User Data Check in the main menu or in the toolbar to open the
User Data Check window as shown in Figure 5-9.
Figure 5-9 Performing the user data check again
Version: F 5-9
6. Click , and then click OK in the dialog box as shown in Figure 5-10 to
authorize the ONU again.
Figure 5-10 Authorizing the ONU again
After the ONU is authorized again, the authorization states of the ANM2000
and the equipment are the same, as shown in Figure 5-11.
Figure 5-11 The authorization status of the network management system being the same as
that of the equipment
5-10 Version: F
5.3 Home Gateway Setting

Purpose
If you need to set the MAC address of the home gateway in batches, you can
enable this function.
Operation steps
Step 1: Click Config Manage → Home Gateway Setting in the main menu to
open the Home Gateway Setting window as shown in Figure 5-12.
Figure 5-12 The Home Gateway Setting window
Step 2: Click the button in the toolbar, input the number of the rows to be
added, and then click OK.
Figure 5-13 The dialog box to add rows
Version: F 5-11
Step 3: Click the added item, and input the values of Start MAC Address and End
MAC Address in turn, as shown in Figure 5-14.
Figure 5-14 Inputting the MAC address
Step 4: Click the , , or
button on demand, and the system will display the execution
results, as shown in Figure 5-15.
Figure 5-15 The execution results
5-12 Version: F
5.4 Timing Task Management

Managing the timed task is used to execute the configuration comparison task, the
POTS port line test task, or the system configuration backup task in the fixed time.
5.4.1 Adding the Configuration Comparison Task
Purpose
You can use this task to compare whether the configuration data of the selected
card are the same as those stored in the database.
Operation steps
Step 1: Click Config Manage → Timed task Manage in the main menu to open
the Timed task manage window as shown in Figure 5-16.
Figure 5-16 The Timed task manage window
Version: F 5-13
Step 2: Click Add Operation → Add Config Compare Task in the main menu of
the Timed task manage window or the button in the
toolbar to open the CFG Compare Timed task dialog box as shown in Figure 5-17.
Figure 5-17 The CFG Compare Timed task dialog box
Step 3: Select the equipment object, and then set the enabling state, the period,
and the start time of the task in turn.
Step 4: Click OK to save the setting, and the ANM2000 can compare whether the
configuration data of the card are the same as those stored in the database on a
fixed time; the comparison results will be displayed in the dialog box at the bottom
of the window.
5-14 Version: F
5.4.2 Adding the POTS Port Line Test Task
Purpose
You can use this function to test whether the POTS port of the ONU is normal.
Operation steps
Step 2: Click Add Operation → Add POTSport Line Test Task in the main menu
of the Timed task manage window or the
button in the toolbar to open the POTSport in out line test dialog box as shown in
Figure 5-18.
Figure 5-18 The POTSport in out line test dialog box (1)
Version: F 5-15
Step 3: In the Basic parameter setting tab, set the enabling state, the period and
the start time of the task.
Step 4: Click the POTSport in out line test tab and select the equipment object.
Figure 5-19 The POTSport in out line test dialog box (2)
Step 5: Click OK, and the ANM2000 can perform the test on a fixed time; the test
results will be displayed in the dialog box at the bottom of the window.
5-16 Version: F
5.4.3 Adding the System Configuration Backup Task
Purpose
You can use this function to back up the configuration data of the selected
equipment to the server with the appointed IP address.
Operation steps
Step 2: Click Add Operation → Add System Config Backup Task in the main
menu of the Timed task manage window or the
button in the toolbar to open the System config backup task dialog box as shown
in Figure 5-20.
Figure 5-20 The System config backup task dialog box (1)
Version: F 5-17
Step 3: In the Basic parameter setting tab, set the enabling state, the period and
the start time of the task.
Step 4: Click the System config backup task setting tab, as shown in Figure 5-21.
Then select the equipment object and set the IP address, the login username, and
the password of the FTP server.
Figure 5-21 The System config backup task dialog box (2)
Step 5: Click OK to save the setting, and the ANM2000 can perform the test on a
fixed time to back up the configuration data of the selected equipment to the server
with the appointed IP address.
5-18 Version: F
5.5 Signal Trace

Currently only the AN5116-02, the AN5116-06, and the AN5116-06B support this
function.
Purpose
Tracing the signaling is used to trace the signalling frame of the communication
between the current IAD and the voice communication card, so as to find the
communication faults in time.
Operation steps
Please refer to the contents on the signalling tracing in the configuration guide of
each type of equipment.
5.6 The 5116 Configuration Manager

Purpose
You can use this function to upload and download the configuration data of the
5116-02 or the 5116-06, so as to keep the configuration data of the equipment the
same as those in the database; or you can use this function to copy the
configuration data of a certain object to another object, so as to configure the
equipment rapidly.
In the operation of managing the 5116 configuration,
 Packet Download: Means overwriting the equipment configuration with the

configuration data in the database.
 Packet Upload: Means overwriting the configuration data in the database with
the equipment configuration.
 Config Copy: Means copying the configuration data of the object A to the
object B.
Version: F 5-19
Operation steps
Step 1: Click Config Manage → 5116 Config Manager in the main menu to open
the Manage Configuration window as shown in Figure 5-22.
Figure 5-22 The Manage Configuration window (1)
Step 2: When you need to upload and download the configuration data, operate as
follows: Select the object module, perform the operations in Table 5-3 on demand,
and then click Yes in the alert box that appears.
Table 5-3 Functions of the main menu and toolbar icons in the Manage Configuration
window
Main Menu Toolbar Icon Description

Packet Overwrites the equipment configuration with
Download the configuration data in the database.
Operation Packet Overwrites the configuration data in the

Upload database with the equipment configuration.
Exit Exits the Manage Configuration window.
5-20 Version: F
Step 3: When you need to copy the configuration, operate as follows: Select the
source module, and click in the toolbar to open the Select config copy object
dialog box.
Step 4: Select the destination object with the same type of the source object, as
shown in Figure 5-23. If you select a destination object with the different type of the
source object, the dialog box as shown in Figure 5-24 will appear.
Figure 5-23 The Select config copy object dialog box
Figure 5-24 The object type dialog box
Version: F 5-21
Step 5: Click OK, and the execution results will be displayed in the pane at the
right-bottom of the window, as shown in Figure 5-25.
Figure 5-25 The execution result of the command
5.7 Configuration Manager

Purpose
You can use this function to download and upload the configuration data of the
AN5116-06B, so as to configure the equipment rapidly.
Operation steps
Step 1: Click Config Manage → Config Manager in the main menu to open the
Manage Configuration window as shown in Figure 5-26.
Figure 5-26 The Manage Configuration window (2)
Step 2: Select the object module, perform the operations in Table 5-3 on demand,
and then click Yes in the alert box that appears.
5-22 Version: F
5.8 Historical Database Capacity Management

Purpose
Managing the capacity of the history database is used to set the thresholds of
history performance data and history alarms in the database. When the history data
in the database exceed the set threshold, the old data will be deleted or dumped to
increase the running efficiency of the network management system.
Operation steps
Step 1: Click Config Manage → Historical Database Capacity Management in

the main menu to open the History Database Capacity Management window as
Figure 5-27 The History Database Capacity Management window
Version: F 5-23
Step 2: In each tab, set the thresholds according to the actual demands. The
meanings of various setting items are listed in Table 5-4.
Table 5-4 The setting items of the History Database Capacity Management window
Setting Item Description
When the number of records in the database

Item Numbers
reaches the threshold setting, the system will save
threshold
the data automatically.
Threshold
When the data recording time reaches the threshold
setting Time threshold
setting, the system will save the data automatically.
Dumped left Item The number of records reserved in the database

Numbers: after the saving.
Dump Time Auto Dump Time: The beginning time of auto saving.
Save the data which reaches the saving threshold

Dump To File
Dump into the designated path.
processing Delete the data which reaches the saving threshold
Delete
directly.
Step 3: After finishing the setting operation, click OK to save the settings and exit
the current window.
5-24 Version: F
5.9 Device Auto Discovery

Purpose
When you need to add a system and its module via the ANM2000, you can find out
the equipment in a certain network segment and add it rapidly.
 Currently only the AN5006-20, the AN5116-02, and the AN5116-06B support
this function.
 This function does not influence the existing objects and their configurations in
the ANM2000.
Prerequisite
The ANM2000 is in the edit mode.
Operation steps
Step 1: Click Configuration → Device Auto Discover in the main menu to make
the Device Auto Discover tab appear.
Step 2: Input the values of the Start IP, End IP, and the Subnet Mask, click the
Start Discover button, and the searching results will be displayed in the lower
pane of the window, as shown in Figure 5-28.
Version: F 5-25
Figure 5-28 The Device Auto Discover tab
The parameters in this tab are described in Table 5-5.
Table 5-5 The parameters in the Device Auto Discover tab
Parameter Value Description
System The system including the equipment.

Object
Board The card in the equipment.
The name of a
Type The equipment system name or the card name
system or card
The IP address of a
Address system or the slot The IP address of a system or the slot No. of a card.
No. of a card
This system has not been added to the ANM2000,

Add
Status and can be added to the ANM2000.
No Change This system has been added to the ANM2000.
Step 3: Select an object to be added to the ANM2000, and click the Sync Object
button to add the system whose Status is Add to the ANM2000.
5-26 Version: F
5.10 History Event Query

Purpose
You can view the events occurred in the appointed object during the appointed time
interval by using this function.
Operation steps
Step 1: Click Configuration → History Event Query in the main menu to make
the History Event Query dialog box appear.
Step 2: Select the object to be queried, set the event starting time, and then select
the level of the event to be queried. See Figure 5-29.
Figure 5-29 The History Event Query dialog box
Version: F 5-27
Step 3: Click OK. Then the event query results will be displayed in the History
Event Query tab, as shown in Figure 5-30.
Figure 5-30 The event query results
Step 4: Right-click the History Event Query tab, and select Export to Html or
Export to Excel in the shortcut menu to export the query results.
5.11 Upgrading the ONUs in Batches

Purpose
You can upgrade the CPU / IAD software and the ONU firmware of the ONUs in
batches to increase the upgrade efficiency.
Prerequisite
 The FTP server has been configured.

 The FTP server is connected with the equipment normally.
5-28 Version: F
Operation steps
Table 5-6 The operation entry path of upgrading the ONUs in batches

Configuration → Batches Upgrade ONU in the main menu
Upgrading the ONUs in
Device Backup and Upgrade → Batches Upgrade ONU in the
batches
Admin Tool tab
Step 1: Open the Batches Upgrade ONU tab via the paths in Table 5-6.
Step 2: Set the download file type, the FTP server IP address, the username, the
user password, the file name, and the refresh time on demand.
Step 3: Select the ONUs to be upgraded in the left-bottom pane, and click the
Execute button; then the execution results will be displayed as shown in Figure
5-31.
Caution:
One operation can only upgrade the ONUs with the same type.
Figure 5-31 The Batches Upgrade ONU tab
Version: F 5-29
5.12 Upgrading the MSAN Line Card Software in

Batches
Purpose
You can upgrade the MSAN line card software in batches to increase the upgrade
efficiency.
Prerequisite

Operation steps
Table 5-7 The operation entry path of upgrading the MSAN line card software in batches

Configuration → MSAN line card Software Batch Upgrade in
Upgrading the MSAN
the main menu
line card software in
Device Backup and Upgrade → MSAN line card Software
batches
Batch Upgrade in the Admin Tool tab
Step 1: Open the MSAN line card Software Batch Upgrade tab via the paths in
Table 5-7.
Step 2: Set the File Type, Ftp Server IP, User Name, and Password items on
demand.
5-30 Version: F
Step 3: Select the system to be upgraded in the left-bottom pane and select the file
name of the software to be upgraded, and then click the Execute button to get the
execution result, as shown in Figure 5-32.
Figure 5-32 The MSAN line card Software Batch Upgrade tab
5.13 Backing up the System Configuration in

Batches
Purpose
During the daily maintenance, or before upgrading the equipment, you need to
back up the configuration data of the equipment. Backing up the system
configuration in batches can increase the backup efficiency.
Prerequisite

Version: F 5-31
Operation steps
Table 5-8 The operation entry path of backing up the system configuration in batches

Backing up the system Configuration → Batches Backup Config in the main menu
configuration in Device Backup and Upgrade → Batches Backup Config in the
batches Admin Tool tab
Step 1: Open the Batches Backup Config tab via the paths in Table 5-8.
Step 2: Set the download file type, the FTP server IP address, the username, and
the user password on demand.
Step 3: Select the system to be backed up in the left-bottom pane, and click the
Execute button after the name of the backup file is set; then the execution results
will be displayed as shown in Figure 5-33.
Figure 5-33 The System Config Batches Backup tab
5-32 Version: F
5.14 Restoring the System Configuration in

Batches
Purpose
After upgrading the equipment, you need to restore the configuration data of the
equipment. In this case, you can restore the system configuration in batches to
increase the efficiency.
Prerequisite

Operation steps
Table 5-9 The operation entry path of restoring the system configuration in batches

Restoring the system Configuration → Batches Restore Config in the main menu
configuration in Device Backup and Upgrade → Batches Restore Config in the
batches Admin Tool tab
Step 1: Open the Batches Restore Config tab via the paths in Table 5-9.
Version: F 5-33
Step 3: Select the system and the file to be restored in the left-bottom pane, and
click the Execute button; then the execution results will be displayed as shown in
Figure 5-34.
Figure 5-34 The System Config Batches Restore tab
5.15 Backing up the System Software in Batches

Purpose
During the daily maintenance, or before upgrading the OLT, you need to back up
the configuration data of the OLT. Backing up the system software in batches can
increase the backup efficiency.
Prerequisite

Operation steps
Table 5-10 The operation entry path of backing up the system software in batches

Configuration → System Software Batches Backup in the main
Backing up the system menu
software in batches Device Backup and Upgrade → System Software Batches
Backup in the Admin Tool tab
5-34 Version: F
Step 1: Open the System Software Batches Backup tab via the paths in Table
5-10.
Step 3: Select the system to be backed up and the backup file name in the
left-bottom pane, and click the Execute button; then the execution results will be
displayed as shown in Figure 5-35.
Figure 5-35 The System Software Batches Backup tab
5.16 Upgrading the System Software in Batches

Purpose
You can upgrade the OLT software or the ONU software in batches to increase the
upgrade efficiency by using this function.
Prerequisite

Version: F 5-35
Operation steps
Table 5-11 The operation entry path of upgrading the system software in batches

Configuration → System Software Batches Upgrade in the
Upgrading the system main menu
software in batches Device Backup and Upgrade → System Software Batches
Upgrade in the Admin Tool tab
Step 1: Open the System Software Batches Upgrade tab via the paths in Table
5-11.
Step 3: Select the system to be backed up and the upgrade file name in the
left-bottom pane, and click the Execute button; then the execution results will be
displayed as shown in Figure 5-36.
Figure 5-36 The System Software Batches Upgrade tab
5-36 Version: F
6 Alarm Management
The ANM2000 provides the alarm management functions, meaning the functions of
monitoring, displaying, storing, and counting the alarms. The main purposes of the
alarm management functions are to perform the daily maintenance, so as to help
users find, locate, and solve faults and resume the services influenced by faults.
The common alarm management operations used by users include setting alarms
and viewing alarms. As the base of the troubleshooting, the common operations
have the flow as follows:
Set the filtering

status of alarms
View the filtering

status of alarms
Optional step
Define alarm levels
Optional step
Forward alarms
Optional step
Manage custom
alarms
View current / View alarm

View alarm reports
history alarms statistics
Locate faults
Figure 6-1 The operation flow of the alarm management
Setting the filtering status of alarms
Viewing the filtering status of alarms
Defining alarm levels
Version: F 6-1
Part 2 Operations 6 Alarm Management
Viewing custom alarm levels
Forwarding alarms
Managing custom alarms
Viewing alarm reports
Viewing alarms
Viewing the alarm statistics
6-2 Version: F
6.1 Setting the Filtering Status of Alarms

When the system reports many alarms, you can use this function to filter the
unconcerned alarm types and alarm information.
6.1.1 Setting the Filtering Status of All Alarms
Purpose
In this case, the set alarm filtering rules are valid to all systems on the ANM2000.
The alarm filtering settings are only valid to the alarms generated after the setting
operation, but invalid to the present alarms in the current alarm list and the report
window.
Operation steps
Table 6-1 The operation entry path of setting the filtering status of all alarms

Alarm → Current Alarm Shield Setting (G) → Alarm Shield Global
Setting the
Setting in the main menu
filtering status of
Admin Tools → Alarm Manager → Current Alarm Shield Setting (G)
all alarms
→ Alarm Shield Global Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-1 to open the Alarm Shield Global Setting
tab.
Version: F 6-3
Step 2: Select the alarm level, alarm type, or alarm name to be filtered on demand,
as shown in Figure 6-2.
Figure 6-2 The Alarm Shield Global Setting tab
Step 3: Click under Shield time to set the valid time of the filtering operation,
as shown in Figure 6-3, and then click OK.
Figure 6-3 The Mask Time Section Set dialog box
Step 4: Click the Execute button to make the settings valid.
6-4 Version: F
6.1.2 Setting the Filtering Status of Alarms on an Object
Purpose
In this case, the set alarm filtering rules are valid to a specific port on the selected
ONU, and you can only set one port once.
window.
Operation steps
Table 6-2 The operation entry path of setting the filtering status of alarms on an object

Setting the Alarm → Current Alarm Shield Setting (G) → Alarm Shield Object
filtering status of Setting in the main menu
alarms on an Admin Tools → Alarm Manager → Current Alarm Shield Setting (G)
object → Alarm Shield Object Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-2 to open the Alarm Shield Object Setting
tab.
Step 2: Select the valid port of the alarm filtering rules on demand.
Version: F 6-5
Figure 6-4 The Alarm Shield Object Setting tab
Figure 6-5 The Shield Time Setting dialog box
6-6 Version: F
6.1.3 Setting the Filtering Status of Alarms on a Card or Port
Purpose
In this case, the set alarm filtering rules are valid to a specific type of card or port
selected, and you can set one type of port once.
window.
Operation steps
Table 6-3 The operation entry path of setting the filtering status of alarms on a card or port

Setting the Alarm → Current Alarm Shield Setting (G) → Alarm Shield
filtering status of Board/Port Setting in the main menu
alarms on a card Admin Tools → Alarm Manager → Current Alarm Shield Setting (G)
or port → Alarm Shield Board/Port Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-3 to open the Alarm Shield Board/Port
Setting tab.
Step 2: Select the valid card or port type of the alarm filtering rules on demand.
Version: F 6-7
Figure 6-6 The Alarm Shield Board/Port Setting tab
Figure 6-7 The Shield Time Setting dialog box
6-8 Version: F
6.2 Viewing the Filtering Status of Alarms

Purpose
You can use this function to view the set alarm filtering rules.
Operation steps
Table 6-4 The operation entry path of viewing the filtering status of alarms

Viewing the Alarm → Current Alarm Shield View (J) in the main menu
Filtering Status of Admin Tools → Alarm Manager → Current Alarm Shield View (J) in
Alarms the Admin Tools tab
Step 1: Select a path listed in Table 6-4 to open the Current Alarm Shield View
tab as shown in Figure 6-8, and the global alarm filtering rules, the object alarm
filtering rules, and the card / port alarm filtering rules will be displayed in this tab.
Figure 6-8 The Current Alarm Shield View tab
Version: F 6-9
Step 2: When you want to view the alarm filtering status on a certain object, you
can select the object in the pane at the lower part of the Admin Tools tab, and then
click the Execute button at the medium part of the Admin Tools tab. Then the
alarm filtering rules of this object will be displayed in the Current Alarm Shield
View tab.
Note:
If you right-click any position and select Delete, the selected alarm items
can be deleted.
Step 3: When you want to view the global alarm filtering status, you can click the
Execute button without selecting any object and alarm type. Then the global alarm
filtering rules will be displayed in the Current Alarm Shield View tab.
6.3 Defining Alarm Levels

When the default level of a certain alarm does not meet your requirements, you can
define the custom alarm level.
6.3.1 Defining Global Alarm Levels
Purpose
In this case, the set custom alarm levels are valid to all systems on the ANM2000.
The custom alarm level settings are only valid to the alarms generated after the
setting operation, but invalid to the present alarms in the current alarm list and the
report window.
Prerequisite
The ANM2000 is in the edit mode.
6-10 Version: F
Operation steps
Table 6-5 The operation entry path of defining global alarm levels

Alarm →Alarm Level Setting (G) → Global Alarm Level Definition in
Defining global the main menu
alarm levels Admin Tools → Alarm Manager → Current Alarm Level Setting (G)
→ Global Alarm Level Definition in the Admin Tools tab
Step 1: Select a path listed in Table 6-5 to open the Global Alarm Level Definition
tab.
Step 2: Select the alarm to be modified and click its Current Alarm Level, and then
select the target alarm level in the drop-down list. See Figure 6-9.
Figure 6-9 The Global Alarm Level Definition tab
Step 3: After finishing the modification operation, click OK.
Version: F 6-11
6.3.2 Defining Object Alarm Levels
Purpose
In this case, the set custom alarm levels are valid to the specific object selected,
and you can only set the alarm levels on one object once.
report window.
Operation steps
Table 6-6 The operation entry path of defining object alarm levels

Alarm →Alarm Level Setting (G) → Object Alarm Level Definition in
Defining object the main menu
alarm levels Admin Tools → Alarm Manager → Current Alarm Level Setting (G)
→ Object Alarm Level Definition in the Admin Tools tab
Step 1: Select a path listed in Table 6-6 to open the Object Alarm Level Definition
tab.
Step 2: Select the object to be set in the left-lower pane.
Step 3: Select the alarm to be modified and click its Current Alarm Level, and then
select the target alarm level in the drop-down list. See Figure 6-10.
Figure 6-10 The Global Alarm Level Definition tab
6-12 Version: F
6.3.3 Defining Card / Port Alarm Levels
Purpose
In this case, the set custom alarm levels are valid to a specific type of card or port,
and you can set the alarms on one type of card or port once.
report window.
Operation steps
Table 6-7 The operation entry path of defining card / port alarm levels

Alarm →Alarm Level Setting → Alarm Level Board or Port Setting in
Defining card / the main menu
port alarm levels Admin Tools → Alarm Management → Current Alarm Level Setting
→ Alarm Level Board or Port Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-7 to open the Alarm Level Board or Port
Setting tab.
Step 2: Select the card or port type to be set in the left-lower pane.
Step 3: Select the alarm to be modified in the right pane and click its Current
Alarm Level, and then select the target alarm level in the drop-down list. See
Figure 6-11.
Figure 6-11 The Alarm Level Board or Port Setting tab
Version: F 6-13
6.4 Viewing Custom Alarm Levels

Purpose
You can view the set custom alarm levels in the appointed range by using this
function.
Operation steps
Table 6-8 The operation entry path of viewing custom alarm levels

Alarm Level Setting View under Alarm in the main menu
Viewing custom
Admin Tools → Alarm Manager → Alarm Level Setting View in the
alarm levels
Admin Tools tab
Step 1: Select a path listed in Table 6-8 to open the Alarm Level Setting View tab.
Step 2: Select the range to be viewed, and click Execute. Then the system will
display the set custom alarm levels in this range, as shown in Figure 6-12.
Figure 6-12 The Alarm Level Setting View tab
6-14 Version: F
6.5 Forwarding Alarms

Purpose
When you need to send the alarm information to dedicated maintenance engineers
in the message or e-mail mode, you can use this function.
Prerequisite
This function needs the support of the message sender and the e-mail server.
Operation steps
Table 6-9 The operation entry path of forwarding alarms

Alarm → Alarm Forward in the main menu
Forwarding
Admin Tools → Alarm Manager → Alarm Forward in the Admin Tools
alarms
tab
Step 1: Select a path listed in Table 6-9 to open the Alarm Forward window.
Step 2: In the User Info Setup tab, click Add Rule, and then input the number of
rows to be added in the Prompt dialog box that appears and click OK to add items.
Step 3: Click a newly-added item, and then input the values of Username, Mobile
number, and Email in turn. See Figure 6-13.
Figure 6-13 The Alarm Forward window (1)
Version: F 6-15
Step 4: Click Save to Database to save the settings in the database.
Step 5: In the Alarm Filter tab, select the alarm items needing to be sent to
maintenance engineers, and then click Save to Database to save the settings in
the database. See Figure 6-14.
Figure 6-14 The Alarm Forward window (2)
Step 6: Exits the Alarm Forward window.
Step 7: Click D:\aems\Server\ini in the network management computer, and set

various items under [ALMSMS] in the md.ini window as shown in Figure 6-15;
among them, the values of username and password are the username and the
password of the sending box. Save the settings and then exit the window.
Figure 6-15 The md.ini window
6-16 Version: F
Step 8: Restart the AEMS-DBServer service, and make the modification of the
md.ini file valid.
6.6 Managing Custom Alarms

Purpose
To obtain the physical environment information of the equipment, you can define
the environment-related alarms of the equipment, such as the fire alarm, the water
alarm, and the too high / too low temperature alarm.
Operation steps
Table 6-10 The operation entry path of managing custom alarms

Alarm → Custom alarm manage in the main menu
Managing custom
Custom alarm manage in the system shortcut menu of the Object
alarms
Tree tab
Step 1: Open the Custom alarm manage window via the paths listed in Table
6-10.
Step 2: Select the ONU needing to set the custom alarms, and click the alarm
name to select your target custom alarms. See Figure 6-16.
Figure 6-16 The Custom alarm manage window
Version: F 6-17
Step 3: Click Save to Database to save the settings in the database.
In this case, the setting operations are completed. As soon as the equipment
generates a custom alarm, the ANM2000 will give the prompt according to the
settings.
6.7 Viewing Alarm Reports

Purpose
You can use this function to open the Alarm Notice pane and understand the
alarm conditions of the equipment in the real time mode.
Operation steps
Step 1: Select Alarm → Alarm Report in the main menu to open the Alarm Notice
pane as shown in Figure 6-17 for the viewing operation.
Figure 6-17 The Alarm Notice pane
Step 2: After viewing the alarms, click the button at the top right corner of the
Alarm Notice pane; in this case, the pane will be minimized and displayed at the
task column at the bottom of the ANM2000 main GUI.
6-18 Version: F
6.8 Viewing Alarms
Alarms are classified into the current alarms and the history alarms.
 Current alarms: mean the alarm events that are not ended and still exist in the
network, and they are not confirmed and cleared by the administrator.
 History alarms: mean the alarm events that have ended in the network and
been confirmed by the administrator (or automatically confirmed by the system)
and recorded.
6.8.1 Viewing Current Alarms
Purpose
You can view the occurring time, etc. of each current alarm on a certain object to
analyze the alarm information and perform the troubleshooting.
Operation steps
Table 6-11 The operation entry path of viewing current alarms

Alarm → Current Alarm in the main menu
Current Alarm under the shortcut menu of management domain in
the Object Tree tab
Current Alarm under the shortcut menu of system in the Object Tree
tab
Viewing current
Current Alarm under the shortcut menu of module in the Object Tree
alarms
tab
Current Alarm under the shortcut menu of card in the Object Tree
tab
in the toolbar
Version: F 6-19
Enter the Current alarm tab via the paths listed in Table 6-11. This tab displays the
current alarms of the selected object, as shown in Figure 6-18.
Figure 6-18 The Current alarm tab
6.8.2 Viewing History Alarms
Purpose
You can view the history alarm information of a certain object to understand its
running status.
6-20 Version: F
Operation steps
Table 6-12 The operation entry path of viewing history alarms

Alarm → Historical Alarm in the main menu
Historical Alarm under the shortcut menu of management domain in
the Object Tree tab
Historical Alarm under the shortcut menu of system in the Object
Tree tab
Viewing history
Historical Alarm under the shortcut menu of module in the Object
alarms
Tree tab
Historical Alarm under the shortcut menu of card in the Object Tree
tab
in the toolbar
Enter the History alarm tab via the paths listed in Table 6-12. This tab displays the
history alarms of the selected object, as shown in Figure 6-19.
Figure 6-19 The History alarm tab
Version: F 6-21
6.9 Viewing the Alarm Statistics

The ANM2000 provides the alarm statistics query function. You can set the time,
the system object, and the alarm code to count and query the alarm information.
Table 6-13 The operation entry path of viewing the alarm statistics

Viewing the alarm
Alarm → Alarm Statistic in the main menu
statistics brief list
Viewing the Alarm → History Alarm Statistics View (X) in the main menu
history alarm Admin Tools → Alarm Management →History Alarm Statistics View
statistics in the Admin Tools tab
6.9.1 Viewing the Alarm Statistics Brief List
Purpose
You can use this function to view the current alarms number of the system, and
understand the current running status of the system.
Operation steps
Step 1: Select Alarm → Alarm Statistic in the main menu to open the alarm
statistics brief list as shown in Figure 6-20. This list displays the real time
information of numbers of the occurred, confirmed, and ended alarms at various
levels.
Figure 6-20 The alarm statistics brief list
Double-click a certain alarm level in this list to open the corresponding alarm list.
6-22 Version: F
6.9.2 Viewing the History Alarm Statistics
Purpose
You can use this function to view the history alarm statistics, and understand the
running status in a certain past time interval of the equipment.
Operation steps
Step 1: Select the paths listed in Table 6-13 to open the Statistics parameter
setting dialog box as shown in Figure 6-21.
Figure 6-21 The Statistics parameter setting dialog box
Step 2: Set the statistics time, the selected object, and the alarm code.
Version: F 6-23
Step 3: After completing the settings, click OK. In this case, the History Alarm
Statistics tab will appear; in this tab, there are Report View and Chart View for
users to query.
Figure 6-22 The History Alarm Statistics tab (1)
Figure 6-23 The History Alarm Statistics tab (2)
You can right-click the Report View tab, and select Statistics parameter setting
in the shortcut menu to set the query conditions again.
6-24 Version: F
7 Performance Management
The ANM2000 has strong performance management functions, able to store the
performance information of the equipment in the network. Performance data are
classified into the instant performance data and the history performance data.
 Instant performance data: are the current 15-minute performance data read
from the equipment directly and displayed, meaning the performance data not
saved in the database within the latest 15-minute from the query time point
and the last 1st to 16th 15-minute intervals.
 History performance data: are the performance data saved in the database
according to the performance collection settings, prior to the latest 15-minute
or 24-hour.
The common performance management operations include querying the instant

and history performance data, collecting the performance data, etc. As the base of
testing the equipment running quality, the common operations have the flow as
Figure 7-1.
Enable
Set performance
performance
collection scheme
statistics function
View instant View history

performance data performance data
Locate faults
Figure 7-1 The operation flow of the performance management
Setting the performance collection scheme
Viewing performance data
Comparing performance data
Viewing the history performance chart
Version: F 7-1
Part 2 Operations 7 Performance Management
7.1 Setting the Performance Collection Scheme

Purpose
If users want to view the history performance data of the equipment, they should
first set the performance collection scheme of the equipment. The network
management system only collects and processes the history performance data of
the equipment whose performance collection scheme has been set; for the
equipment whose performance collection scheme is not set, the network
management system will not record its history performance data.
Operation steps
Table 7-1 The operation entry path of setting the performance collection scheme

Setting the
performance Performance → Performance Collect Scheme Configuration in the
collection main menu
scheme
Step 1: Select the path in Table 7-1 to open the Options For Performance
Collection And Storage dialog box and the Command Manager window.
Step 2: Select the equipment and port to be set in the left tree.
7-2 Version: F
Step 3: In the right Performance Collection tab, set the time and type of the
performance to be collected, as shown in Figure 7-2.
Version: F 7-3
Step 4: In the Performance Storage tab, select the code of the performance to be
stored in the database, as shown in Figure 7-3.
Step 5: After completing the setting operation, click Save. Then the Command
Manager window as shown in Figure 7-4 will appear, and Command Succeed will
be displayed.
Figure 7-4 The Command Manager window
7-4 Version: F
7.2 Viewing Performance Data

You can select a system object in the Object Tree tab on demand to view the
instant performance data or history performance data.
7.2.1 Viewing Instant Performance Data
Purpose
You can use this function to obtain the performance data of the equipment in the
last 1st to 16th 15-minute intervals, and understand the running status of the
equipment.
Prerequisite
The performance classification function of the equipment to be viewed is enabled.
Operation steps
Table 7-2 The operation entry path of viewing instant performance data

Performance → Instant Performance in the main menu
RealTime Performance under the shortcut menu of a card in the Object
Viewing instant Tree tab
performance RealTime Performance under the shortcut menu of an ONU in the ONU
data List tab
in the toolbar
Version: F 7-5
Step 1: Select the path in Table 7-2 to open the Instant Performance tab as shown
in Figure 7-5; this tab displays the instant performance data of the selected system
object.
Figure 7-5 The Instant Performance tab
7.2.2 Viewing History Performance Data
Purpose
You can use this function to view the history performance data of the management
domain, system, or card whose performance collection scheme has been set, and
understand the history running status of the network.
After the performance collection scheme has been set, the ANM2000 collects the
performance data according to the collection scheme and save the data in the
database. In this case, you can view the performance data from setting the
performance collection scheme to the current time point. So we recommend that
you set performance collection scheme for the concerned object to understand its
running status easily.
7-6 Version: F
Prerequisite
 The performance collection scheme has been set, and the system has waited
for one test period (15 minutes or 24 hours) at least.
Operation steps
Table 7-3 The operation entry path of viewing history performance data

Performance → History Performance in the main menu
History Performance under the shortcut menu of a management domain
in the Object Tree tab
History Performance under the shortcut menu of a system in the Object
Viewing history Tree tab
performance History Performance under the shortcut menu of a card in the Object
data Tree tab
History Performance under the shortcut menu of an ONU in the ONU List
tab
in the toolbar
Step 1: Select the path in Table 7-3 to open the History Performance tab as
shown in Figure 7-6; this tab displays the history performance data of the selected
system object.
Figure 7-6 The History Performance tab
Version: F 7-7
Step 2: Right-click the object and select Set Query Condition to open the Set
History Performance Query Condition dialog box.
Step 3: Set the history performance query condition, as shown in Figure 7-7.
Figure 7-7 The Set History Performance Query Condition dialog box
Step 4: After completing the settings, click OK; then the query results will be
displayed in the History Performance tab.
7.3 Comparing Performance Data

Purpose
You can use this function to compare the performance data in appointed periods of
the appointed object, and understand the running status of this object in different
periods.
Prerequisite
 The system has waited for two test periods (15 minutes for each test period) at
least.
 The performance statistic switch is enabled.
7-8 Version: F
Operation steps
Table 7-4 The operation entry path of comparing performance data

Comparing
performance Performance → Performance Compare in the main menu
data
Step 1: Select the object to be compared in the Object Tree tab.
Step 2: Select the path in Table 7-4 to open the Performance Compare dialog box.
Step 3: Select the periods and types of the performance to be compared, and click
OK, as shown Figure 7-8. Then the system will display the comparison results in
the Performance Compare tab, as shown in Figure 7-9.
Figure 7-8 The Performance Compare dialog box
Version: F 7-9
Figure 7-9 The Performance Compare tab
7.4 Viewing the History Performance Chart

Purpose
You can use this function to view the changing conditions of the performance data
of the appointed object, and understand the running status of the network.
Prerequisite
The object to be viewed has its history performance data.
Operation steps
Table 7-5 The operation entry path of viewing the history performance chart

Viewing the
history
Performance → History Performance Chart in the main menu
performance
chart
7-10 Version: F
Step 2: Select the path in Table 7-5 to open the Set History Performance Query
Condition dialog box as shown in Figure 7-10.
Figure 7-10 The Set History Performance Query Condition dialog box (1)
Step 2: Set the beginning time, period, performance type, and chart number to be
queried.
Note:
The performance type here should be the same as that set for the
performance collection scheme.
Step 3: Click the Policy Edit button to open the Policy Edit dialog box, as shown
in Figure 7-11.
Version: F 7-11
Figure 7-11 The Policy Edit dialog box (1)
Step 3: Click the Create button. After setting the policy name and the performance
code, click Insert; in this case, the newly-created policy will appear in the policy
pane, as shown in Figure 7-12.
Figure 7-12 The Policy Edit dialog box (2)
7-12 Version: F
Note:
You can select Draw threshold line and set the demanded threshold;
after the threshold is set, the set threshold curve will appear in the
performance chart.
Step 4: After confirming the correctness of the policy setting, click Exit to return to
the Set History Performance Query Condition dialog box.
Step 5: After selecting the query range, click Apply; then the query policy and the
query range will be displayed in the Select Curve pane, as shown in Figure 7-13.
Figure 7-13 The Set History Performance Query Condition dialog box (2)
Version: F 7-13
Step 6: Click OK; the performance data chart meeting the query condition will be
displayed in the History Performance Chart tab (as shown in Figure 7-14), and
corresponding performance data value will be displayed in the Performance tab.
Figure 7-14 The History performance curve tab
7-14 Version: F
8 Statistics Management
As for the statistics operation, the ANM2000 provides abundant resource statistics
functions. Users can perform the statistics operations of resources managed by the
current network management system on demand, and the resources include the
system, the card, the card port, the ONU subscriber information, the ONU port
information, the MGC resource, etc. The relationships between the statistics
management functions, sub-functions and operations are shown in Figure 8-1.
Equipment
ONU port
statistics information
statistics
System ONU
resource equipment
statistics statistics
ONU- View ONU

resource
System card System-related Statistics related detailed list
statistics statistics management statistics
View ONU
equipment
System port statistics
detailed list
statistics
View ONU
MGC resource port resource
Query subscriber port statistics
status statistics detailed list
Figure 8-1 Relationships around the statistics management function
Equipment statistics
System-related statistics
ONU-related statistics
MGC resource statistics
Version: F 8-1
Part 2 Operations 8 Statistics Management
8.1 Equipment Statistics

Purpose
The equipment statistics is used to count the equipment information of the current
system object, including the types and numbers of its subracks, cards, ONUs, and
ports. It enables you to grasp the equipment using status correctly.
Operation steps
Table 8-1 The operation entry path of the equipment statistics

Equipment
Resource Statistics → Device Statistic (Z) in the main menu
statistics
Step 1: Select the path in Table 8-1 to open the Device Statistic tab.
Step 2: Select the object needing the statistics in the lower left pane, and click
Execute. In this case, the statistics results will be displayed in the Device Statistic
tab, as shown in Figure 8-2.
Figure 8-2 The Device Statistic tab
8-2 Version: F
8.2 System-Related Statistics

The system-related statistics is used to count the system information of the current
system object.
8.2.1 System Resource Statistics
Purpose
You can use this function to perform the statistics of the system source globally,
such as the IP address, the electrification time, the port type, the card name, and
the slot No.
Operation steps
Table 8-2 The operation entry path of the system resource statistics

Resource Statistics → System Resource Statistics in the main
System resource menu
statistics The Admin Tools tab → View Statistics Report → System
Resource Statistics
Step 1: Select the path in Table 8-2 to open the System Resource Statistics tab.
Step 2: Select the system object needing the statistics under Admin Tool, and click
Execute. In this case, the statistics results will be displayed in the System
Resource Statistics tab, as shown in Figure 8-3.
Figure 8-3 The System Resource Statistics tab
Version: F 8-3
8.2.2 System Card Statistics
Purpose
You can use this function to perform the statistics of the information related to a
certain card, such as the card name and the card number.
Operation steps
Table 8-3 The operation entry path of the system card statistics

Resource Statistics → System Board Statistics in the main menu
System card
The Admin Tools tab → View Statistics Report → System Board
statistics
Statistics
Step 1: Select the path in Table 8-3 to open the System Board Statistics tab.
Execute. In this case, the statistics results will be displayed in the System Board
Statistics tab, as shown in Figure 8-4.
Figure 8-4 The System Board Statistics tab
8-4 Version: F
8.2.3 System Port Statistics
Purpose
You can use this function to perform the statistics of the information related to the
system port, such as the number of the occupied PON ports, the total number of
the PON ports, the number of the occupied uplink ports, and the total number of the
uplink ports.
Operation steps
Table 8-4 The operation entry path of the system port statistics

Resource Statistics → System Port Statistics in the main menu
System port statistics The Admin Tools tab → View Statistics Report → System Port
Statistics
Step 1: Select the path in Table 8-4 to open the System Port Statistics tab.
Execute. In this case, the statistics results will be displayed in the System Port
Statistics tab, as shown in Figure 8-5.
Figure 8-5 The System Port Statistics tab
Version: F 8-5
8.3 ONU-Related Statistics
8.3.1 ONU Port Information Statistics
Purpose
You can use this function to view the number of the used ONU ports and the total
number of the ONU ports.
Operation steps
Table 8-5 The operation entry path of the ONU port information statistics

Resource Statistics → ONU Port information statistic in the main
ONU port information menu
statistics The Admin Tools tab → View Statistics Report → ONU Port
information statistic
Step 1: Select the path in Table 8-5 to open the ONU Port information statistic
dialog box.
Step 2: Select the corresponding system object and then click OK to exit this dialog
box. Then the statistics results will appear in the ONU Port information statistic
tab as shown in Figure 8-7.
Figure 8-6 The ONU Port information statistic dialog box
8-6 Version: F
Figure 8-7 The ONU Port information statistic tab
8.3.2 Viewing the ONU Subscriber Statistics Detailed List
Purpose
You can use this function to view the detailed information of the subscriber
connected with an ONU, such as its slot No., PON port No., and ONU authorization
No.
Operation steps
Table 8-6 The operation entry path of viewing the ONU subscriber statistics detailed list

Resource Statistics → ONU User Detail Information in the main
Viewing the ONU
menu
subscriber statistics
The Admin Tools tab → View Statistics Report → ONU User Detail
detailed list
Information
Step 1: Select the path in Table 8-6 to open the ONU User information statistic
tab.
Version: F 8-7
Step 2: Select the corresponding system object needing the statistics and then click
Execute under Admin Tool. Then the statistics results will appear in the ONU
User Detail Information tab, as shown in Figure 8-8.
Figure 8-8 The ONU User Detail Information tab
8.3.3 ONU Equipment Statistics
Purpose
You can use this function to view the OLT system type, ONU type, and total number
of the object ONUs.
Operation steps
Table 8-7 The operation entry path of the ONU equipment statistics

Resource Statistics → ONU Device Statistic in the main menu
ONU equipment
The Admin Tools tab → View Statistics Report → ONU Device
statistics
Statistic
Step 1: Select the path in Table 8-7 to open the ONU Device Statistic tab.
8-8 Version: F
Step 2: Select the corresponding system object needing the statistics under Admin
Tool and then click Execute. Then the statistics results will appear in the ONU
Device Statistic tab, as shown in Figure 8-9.
Figure 8-9 The ONU Device Statistics tab
8.3.4 Viewing the ONU Resource Detailed List
Purpose
You can use this function to view the relevant information of the ONU resource,
such as the CPU version, the firmware version, and the hardware version.
Operation steps
Table 8-8 The operation entry path of viewing the ONU resource detailed list

Resource Statistics → ONU Resource Detailed Information in the
Viewing the ONU main menu
resource detailed list The Admin Tools tab → View Statistics Report → ONU Resource
Detailed Information
Step 1: Select the path in Table 8-8 to open the ONU Resource Detailed
Information tab.
Version: F 8-9
Tool and then click Execute. Then the statistics results will appear in the ONU
Resource Detailed Information tab, as shown in Figure 8-10.
Figure 8-10 The ONU Resource Detailed Information tab
8.3.5 Viewing the ONU Port Resource Statistics Detailed List
Purpose
You can use this function to view the relevant detailed information of the ONU port,
such as the port status, the service type, the uplink rate, the downlink rate, the
inner VLAN ID, and the outer VLAN ID.
Operation steps
Table 8-9 The operation entry path of viewing the ONU port resource statistics detailed list

Resource Statistics → ONU Port Resource Detailed Information
Viewing the ONU
in the main menu
port resource
The Admin Tools tab → View Statistics Report → ONU Port
statistics detailed list
Resource Detailed Information
Step 1: Select the path in Table 8-9 to open the ONU Port Resource Detailed
Information tab.
8-10 Version: F
Tool (in this case you can only select one system) and then click Execute. Then
the statistics results will appear in the ONU Port Resource Detailed Information
tab, as shown in Figure 8-11.
Figure 8-11 The ONU Port Resource Detail Information tab
8.4 MGC Resource Statistics

Purpose
You can use this function to view the information of the MGC configured on the OLT,
such as the MGC protocol type, the MGC IP address or domain name address, and
the MGC port No.
Operation steps
Table 8-10 The operation entry path of the MGC resource statistics

Resource Statistics → MGC Resource Statistics in the main menu
MGC resource
The Admin Tools tab → View Statistics Report → MGC Resource
statistics
Statistics
Step 1: Select the path in Table 8-10 to open the MGC Resource Statistics tab.
Version: F 8-11
Tool and then click Execute. Then the statistics results will appear in the MGC
Resource Statistics tab, as shown in Figure 8-12.
Figure 8-12 The MGC Resource Statistics tab
8-12 Version: F
9 Security Management
The ANM2000 not only provides new user management functions (such as the
online user management, the restriction of repeated login, the restriction of IP
section, and locking edit mode) for users, but also improves the authorization and
domain division management function; for this reason, the ANM2000 can configure
the EPON, GPON, and other services for multiple users. The relationships between
various security management functions are shown in Figure 9-1.
Manage online
users View logs
Manage
operators Manage
Manage users command
Security authorization
Add new users management Manage
authorization
Modify password Send messages and domain
of current user division
Manage
messages and
upload files
Figure 9-1 Relationships between various security management functions
Managing users
Sending messages
Managing messages and uploading files
Managing the authorization and domain division
Viewing logs
Version: F 9-1
Part 2 Operations 9 Security Management
9.1 Managing Users

The user management function provided by the ANM2000 can define the legal
users and their authorizations and management domains, so as to prevent illegal
operations effectively.
9.1.1 Adding New Users
Purpose
An Admin user can assign the corresponding authorizations for the users with
different roles (levels). Before assigning users, the Admin user needs to add new
users.
Prerequisite
Only the Admin user can add new users.
Operation steps
Table 9-1 The operation entry path of adding new users

Adding new users Safety Manage → Add New User… in the main menu
Step 1: Select the paths listed in Table 9-1 to open the Add New User… dialog
box.
9-2 Version: F
Step 2: Input the relevant information according to Table 9-2. See Figure 9-2.
Table 9-2 The configuration items in the Add New User… dialog box “
Configuration Item Description
User Name Input the organization name of the new user.
There are five user levels for selection: Admin, Manager, User,
User Grade Operator, and Guest.
Name Input the name and surname of the new user.
Staff ID. Input the staff No. of the new user.
Operation From Set it on demand, with the default value being 00: 00:00.
Operation To Set it on demand, with the default value being 00: 00:00.
Sets the new user as a domain-limited user, meaning that the new user
Limited User can only manage the equipment inside the authorization domain.
User Validation Sets the new user as a legal user.
Sets the new user to having the locked edit mode. Otherwise certain
Lock Edit Mode Ability operations such as the basic configuration cannot be conducted.
The system permits one and only one user to log in the network
management system with the appointed username at the same time
interval. For example, if user A logs in the network management system
Only Login Once
with the username abc, other users cannot log in the network
management system with the username abc before user A exits the
network management system.
Description Input the descriptions of the new user.
Password Input the login password, with the length being 8 to 32 symbols.
Confirm
Input the login password again.
Password
Password Setting
Password
Sets the login overdue period of the new user; its value is 0 by default,
Overdue
meaning that the password is valid for ever.
Time (Day)
Click Add IP Section, and input the starting IP address in the box under
Allow Login IP List it. In this case, the new user can log in ANM2000 successfully only
when his / her IP address belongs to the network section.
Version: F 9-3
Figure 9-2 The Add New User… dialog box
Step 3: After completing the setting operation, click OK to save the settings and
then exit the dialog box.
9.1.2 Managing Operators
Purpose
The system administrator can use this function to view the users in the system and
their properties, so as to find abnormal conditions in time and ensure the normal
running of the system and the equipment.
Prerequisite
Only the Admin user can manage operators.
9-4 Version: F
Operation steps
Table 9-3 The operation entry path of managing operators

Safety Manage → User Management in the main menu
Managing operators The Admin Tools tab → Safety Manage → User Management in
the edit mode
Step 1: Select the paths listed in Table 9-3 to open the User Management tab as
Figure 9-3 The User Management tab
Note:
When a user logs in with errors for more than three times, this user will
be locked.
Version: F 9-5
Step 2: Double-click a certain user, or select a certain user and click Property in
the shortcut menu to open the User Property dialog box as shown in Figure 9-4.
Figure 9-4 The User Property dialog box
Step 3: You can modify the relevant information of the selected user, and then click
OK to save the settings and then exit the dialog box.
9.1.3 Managing Online Users
Purpose
You can use this function to view the current online users and their basic
information (an Admin user can force other non-Admin users to leave), so as to
ensure the normal running of the system and the equipment.
9-6 Version: F
Operation steps
Table 9-4 The operation entry path of managing online users

Managing online Safety Manage → Online User Management in the main menu
users Admin Tools tab → Safety Manage →Online User Management
Step 1: Select the paths listed in Table 9-4 to open the Online User Management
tab as shown in Figure 9-5.
Figure 9-5 The Online User Management tab
Step 2: The current user can perform the following operations of other online users.
 Select other online users and click Refresh in the shortcut menu to refresh the
statuses information of the selected users.
 Select other online users and click Send Message in the shortcut menu to
chat with them in instant mode.
 Select other online users and click Enforce Outline in the shortcut menu to
force the lower-level online users to leave.
Note:
Under some special conditions (such as the system upgrade and

cutover), the system needs that other users leave. To meet this demand,
the ANM2000 provides the force-leave function. Only the online user
with the Admin level has the authorization to force other users to leave.
Version: F 9-7
9.1.4 Modifying the Password of the Current User
Purpose
Under some special conditions (such as your first login of the ANM2000), you need
to modify the login password to ensure the security of the user.
Operation steps
Table 9-5 The operation entry path of Modifying the password of the current user

Modifying the
Safety Manage → Change Current User’s Password… in the main
password of the
menu
current user
Step 1: Select the paths listed in Table 9-5 to open the Change Current User’s
Password dialog box as shown in Figure 9-6.
Figure 9-6 The Change Current User’s Password dialog box
Step 2: Input the old password, the new password, and the confirmed password in
turn, and then click OK.
9-8 Version: F
9.2 Sending Messages

Purpose
Sending messages is used to communicate between the network management

system users.
Operation steps
Table 9-6 The operation entry path of sending messages

Sending messages Safety Manage → Send Message in the main menu
Step 1: Select the path listed in Table 9-6 to open the Send Message window as
Figure 9-7 The Send Message window
Step 2: In the right-bottom pane, select the target user and select Receiver or CC
in the shortcut menu.
Version: F 9-9
Step 3: Input the message subject and the message content, and then click the
button to send the message.
In the receiver GUI, a dialog box as shown in Figure 9-8 will appear; click it to view
the content of this message.
Figure 9-8 The dialog box of receiving the message
9.3 Managing Messages and Uploading Files

Purpose
You can use this function to view the information on the messages that you send
and receive, and view the information of the uploaded files.
Prerequisite
Before users upload the files, the FTP server has been set.
Operation steps
Table 9-7 The operation entry path of managing messages and uploading files

Safety Manage → Message And Upload File Manager in the main
Managing messages menu
and uploading files The Admin Tools tab → System Manager → Message And Upload
File Manager
Step 1: Select the paths listed in Table 9-7 to open the Message And Upload File
Manager tab as shown in Figure 9-9.This tab displays the information of the inbox
by default.
9-10 Version: F
Figure 9-9 The Message And Upload File Manager tab
Step 2: Select a letter in the inbox and right-click it, and users can select to reply to,
delete it, or send messages to its sender.
Step 3: Click Upload File Manager → Upload File List below the Admin Tools
tab and you can see the list information of the uploaded files, as shown in Figure
9-10.
Figure 9-10 The Message And Upload File Manager tab (2)
Step 4: Select and right-click a file, and users can select to download or delete this
file; at the same time, users can upload new files.
Version: F 9-11
Step 5: Right-click the blank, and select Upload File in the shortcut menu to open
the Select Upload File dialog box, as shown in Figure 9-11.
Figure 9-11 The Select Upload File dialog box
Step 6: Click to select the file to be uploaded, and click OK. Then the file will
be uploaded to the appointed FTP server.
Note:
1. The uploading file address can be set in the FILEMANAGE field of

the md.ini file under the D:\aems\Server\ini path.
2. Only the user with the Admin level has the operation authorization to
upload / delete files.
9-12 Version: F
9.4 Managing the Authorization and Domain

Division
9.4.1 Basic Knowledge of the Authorization and Domain
Division
The ANM2000 supports the Client end-Server end networking; the typical
architecture in actual applications is shown in Figure 9-12.
Figure 9-12 The Client end-Server end networking
Version: F 9-13
When this networking mode is used, the network management computer in an area
can be a workstation or PC with a relatively lower level configuration, and can
connect to the central network management computer (server) to implement the
management functions if it is installed with the ANM2000 Client end.
This networking mode brings the following problem: Because of the sharing of the
database, a certain user in one area can manage the equipment in another area.
This obviously causes the hidden trouble.
To solve this problem, the ANM2000 adds options to assign a certain user to be or
not to be the area-limited user in the user management module. By using these
options, the ANM2000 can configure management objects (system, module, card)
for a user; in this case, when the user logs in the ANM2000 GUI in a certain client
area, the network management system only displays devices in the management
range of the user, and this user only can manage devices in his / her authorized
area within the assigned authorization. As soon as this user performs an operation
exceeding the assigned authorization, the Command Manager window will appear
to give the prompt Not Have the Authorization, and the corresponding operation
will be invalid.
Note:
1. The Admin user must be the global user, and only the Admin user
has the authorization to configure limited users.
2. A user with the authorization of the parent object is sure to have all
authorizations of the sub-objects, but the opposite conclusion is not
true.
The ANM2000 has the following domain authorization division functions

implemented in the object tree.
 For an area management user, the systems and cards not in the management
range are not displayed at the GUI.
 When displaying alarm indicators, the network management system filters the
nodes not in the management range and displays them with different icons;
commonly the network management system only filters the objects not lower
than modules, and for the card objects, the network management system only
filters the EC2 card and other similar cards with remote end modules.
9-14 Version: F
 When generating the object trees, the network management system filters the
nodes not needed in these object trees, including the object trees at the main
GUI and other GUIs such as uploading / downloading in the packet mode,
detecting the physical configuration, and the performance collection.
The ANM2000 has the following domain authorization division functions

implemented in the menu control.
 Object menu: The area-limited user cannot import the management domain.
The user can add / delete lower level objects or re-configure the card types
only when he / she has the authorization of the upper level objects. The user
can check physical configurations only when he / she has the authorization of
the objects not lower than the module.
 Main menu: The area-limited user cannot perform forced saving, importing,
and exporting operations, and cannot execute user management, domain
authorization division management, and command authorization management
operations (only the Admin user can execute these operations).
 According to the area authorizations, the network management system can

filter the main menus and object menus (including detecting physical
configurations, adding / deleting / importing / exporting management domains
or logical domains, forced saving, etc.)
 Detecting physical configurations: The user can check physical

configurations only when he / she has the authorization of the objects not
lower than the module.
 Basic operations of various objects: The user can add / delete lower level
objects only when he / she has the authorization to operate all lower level
objects of the local object.
 For the operation of viewing logs, the network management system needs to
distinguish the Admin users and other users. Non-Admin users only can view
their own logs.
 A user can set the performance collection scheme only when he / she has the
authorization of the system object.
Version: F 9-15
9.4.2 Managing the Authorization and Domain Division
Purpose
You can assign the domain division authorization for the domain-limited users via
an Admin user; this makes them only able to operate the management domain or
equipment in the given authorization, and can increase the security of the system.
Prerequisite
Only an Admin user can perform the domain division authorization management
operation of non-Admin users.
Operation steps
Table 9-8 The operation entry path of managing the authorization and domain division

Managing the Safety Manage → Zone Right Management in the main menu
authorization and The Admin Tools tab → Safety Manage → Zone Right
domain division Management
Step 1: Log in the ANM2000 with the Admin level.
Step 2: Select Safety Manage → User Management in the main menu to open the
User Management tab; for the user needing the domain management, select
Limited User.
Step 3: Click System → Edit Mode in the main menu or in the toolbar to enter
the edit mode. Select the paths listed in Table 9-8 to open the Zone Right Setting
window as shown in Figure 9-13.
9-16 Version: F
Figure 9-13 The Zone Right Setting window
Step 4: Select the user needing to be assigned with the management area
authorization in the left pane of this window, and select the system objects that can
be managed by this user in the right pane.
Step 5: After completing the setting operation, click Access Operation → Save to
DB in the main menu or the button in the toolbar to save the setting and exit
this window.
Note:
You need to save the authorization and domain division setting of each
user in the database alone.
Version: F 9-17
9.4.3 Managing the Command Authorization
Purpose
You can assign the management command authorization for the domain-limited
users via an Admin user; this makes them only able to perform the command
operations in the given authorization, and can increase the security of the system.
Prerequisite
Only an Admin user can perform the command authorization management

operation of non-Admin users.
Operation steps
Table 9-9 The operation entry path of managing the command authorization

Safety Manage → Command Right Management in the main
Managing the
menu
command
The Admin Tools tab → Safety Manager → Command Right
authorization
Management
Step 1: Log in the ANM2000 with the Admin level.
Step 2: Select Safety Manage → User Management in the main menu to open the
User Management tab; for the user needing the domain management, select
Limited User.
9-18 Version: F
Step 3: Click System → Edit Mode in the main menu or in the toolbar to enter
the edit mode. Select the paths listed in Table 9-9 to open the Command Right
Setting window as shown in Figure 9-14.
Figure 9-14 The Command Right Setting window
Step 4: Select the user needing to be assigned with command authorization in the
left pane of this window, and select the commands that can be operated by this
user in the right pane.
Step 5: After completing the setting operation, click Access Operation → Save to
DB in the main menu or the button in the toolbar to save the setting and exit
this window.
Note:
You need to save the command authorization setting of each user in the
database alone.
Version: F 9-19
9.5 Viewing Logs

The ANM2000 provides command logs and login logs for users to query, so as to
make you understand the running conditions of the ANM2000 and judge the
network faults easily.
9.5.1 Viewing Command Logs
Purpose
An Admin user can use this function to understand the command operations of all
users logging in the server, and this can provide evidences for locating faults.
Prerequisite
Only an Admin user can view command logs.
Operation steps
Table 9-10 The operation entry path of viewing command logs

Safety Manage → View The Command Log in the main menu
Viewing command
The Admin Tools tab → System Manager → View The Command
logs
Log
9-20 Version: F
Step 1: Enter the View The Command Log tab as shown in Figure 9-15 via the
paths listed in Table 9-10. The tab displays all command logs by default.
Figure 9-15 The View The Command Log tab
Step 2: Right-click the tab, and select Modify Query Condition to open the
Command Log Filter dialog box as shown in Figure 9-16.
Figure 9-16 The Command Log Filter dialog box
Version: F 9-21
Step 3: Select various items and set the filter conditions in turn. After completing
the setting operation, click OK. In this case, the View The Command Log tab will
only display the items meeting the filter conditions. See Figure 9-17.
Figure 9-17 The filtering results of the View The Command Log tab
9.5.2 Viewing Login Logs
Purpose
An Admin user can use this function to understand the information of all users
logging in the server and discover abnormal logins in time, and this can increase
the security of the system.
Prerequisite
Only an Admin user can view login logs.
Operation steps
Table 9-11 The operation entry path of viewing login logs

Safety Manage → View The User Login Log in the main menu
Viewing login logs The Admin Tools tab → System Manager → View The User Login
Log
9-22 Version: F
Step 1: Enter the View The User Login Log tab as shown in Figure 9-18 via the
paths listed in Table 9-11.
Note:
This tab displays all login logs of the current day by default.
Figure 9-18 The View The User Login Log tab
Step 2: Right-click the tab, and select Modify Query Condition to open the Login
Filter dialog box as shown in Figure 9-19.
Version: F 9-23
Figure 9-19 The Login Filter dialog box
Step 3: Select various items and set the filter conditions in turn. After completing
the setting operation, click OK. In this case, the View The User Login Log tab will
only display the items meeting the filter conditions. See Figure 9-20.
Figure 9-20 The filtering results of the View The User Login Log tab
9-24 Version: F
10 Other Management Operations
Besides the management operations mentioned previously, the ANM2000 also

provides some characteristic functions, such as filtering texts, managing styles.
Hereinafter, we will introduce these functions in turn.
Viewing the command manager / command bar
Viewing the Airscape view
Searching systems
Querying the ONUs
Filtering texts
Version: F 10-1
Part 2 Operations 10 Other Management Operations
10.1 Viewing the Command Manager / Command

Bar
10.1.1 Viewing the Command Manager
Purpose
The command manager is used to display all commands operated to the

equipment by the user, including the command start time, used time, and other
relevant information. You can use this function to understand the detailed
information of the command execution.
Operation steps
Note:
After users operate the ANM2000, the Command Manager window

usually appears automatically.
Step 1: Select View → Command Manager in the main menu to open the
Command Manager window, as shown in Figure 10-1.
Figure 10-1 The Command Manager window
10-2 Version: F
Part 2 Operations 10 Other Management Operation
10.1.2 Viewing the Command Bar
Purpose
You can use this function to understand the valid commands able to be executed
on the selected system or card, and also can double-click a command to enter the
corresponding GUI rapidly and perform settings.
Operation steps
Step 1: In the Object Tree tab, select the system or card to be viewed.
Step 2: Select View → Command Bar in the main menu to open the Command
Bar pane, as shown in Figure 10-2.
Figure 10-2 The Command Bar pane
Step 3: Double-click the command to be executed and open the corresponding

setting dialog box; after the corresponding settings are completed, the command
can be executed.
Version: F 10-3
10.2 Viewing the Airscape View

Purpose
When the topology pane only displays partial contents of the view, you can use this
function to see the total view and locate the area displayed in the topology pane.
Operation steps
Step 1: Select View → Show topo airscape in the main menu or click in the
toolbar to open the Air Scape pane, as shown in Figure 10-3.
Figure 10-3 The Air Scape pane
In the Air Scape pane, the area with deep color is the position of the view of the
current topology in the whole view.
Step 2: In the Air Scape pane, drag the area with deep color, and you can change
the view displayed in the topology view.
Note:
When you switch to another window, the Air Scape pane will be closed
automatically.
10-4 Version: F
10.3 Searching Systems

Purpose
When the scale of a network is relatively large, you can find the objects meeting
your requirements in the Object Tree tab by searching the key information.
You can search systems via the system name or the IP address.
Operation steps
Step 1: Click View → Search System in the main menu to open the Search
Object dialog box as shown in Figure 10-4.
Figure 10-4 The Search Object dialog box
Step 2: After setting the searching conditions, click Find Next to start searching the
systems meeting the conditions in the Object Tree tab.
Version: F 10-5
10.4 Querying the ONUs

Purpose
You can use this function to find a designated ONU rapidly in the current system.
Operation steps
Step 1: Click View → ONU Query… in the main menu to open the ONU Search
Setting: dialog box as shown in Figure10-5.
Figure 10-5 The ONU Search Setting: dialog box
10-6 Version: F
Step 2: Set the basic information, the service information, and the subscriber
information of the ONU in turn.
Step 3: After completing the setting operations, click OK. In this case, the Search
ONU tab will appear and display the ONUs meeting the query conditions.
10.5 Filtering Texts

Purpose
You can select key words in the current tab, so as to make the system only display
the items including these keywords.
Prerequisite
 The current tab including the result information exists.
Operation steps
Step 1: Click View → Text filter… in the main menu to open the Filter Text dialog
box as shown in Figure 10-6.
Figure 10-6 The Filter Text dialog box
Version: F 10-7
Step 2: In the Filter Text dialog box, input the key words (if there are multiple key
words, separate them by spaces). Then the current tab will only display the related
items (items containing the key words), and the unrelated items (items not
containing the key words) will be filtered. See Figure 10-7.
Figure 10-7 Text filter results
Note:
After the operation is completed, users must delete the key words in the
Filter Text dialog box and then exit the dialog box. Otherwise the current
tab will always only display the related items.
10-8 Version: F
e-Fim ANM2000
Management System
Windows)
Version: F
Code: MN000000050
Part 3 Maintenance
11 Routine Maintenance
To ensure the long-period stable running of the ANM2000, users need to maintain
the ANM2000 regularly, so as to master the running state of the equipment and
network and find hidden troubles and handle them in time, for avoiding accidents.
The main contents of this chapter are as follows:
Maintenance requirements
Maintenance precautions
Daily routine maintenance
Weekly routine maintenance
Monthly routine maintenance
Quarterly routine maintenance
Version: F 11-1
Part 3 Maintenance 11 Routine Maintenance
11.1 Maintenance Requirements

Before conducting the routine maintenance to the ANM2000, the maintenance staff
should be aware of their responsibilities; to ensure that the ANM2000 works
normally, they also should be familiar with the relevant technology and other
knowledge, as presented in this section.
11.1.1 Duty of Maintenance Staff
Follow the maintenance procedures to perform the routine maintenance well and
make the relevant records in detail.
If a sudden accident occurs:
 They should not only follow the maintenance procedures but also report to the
department in charge or the supervisor immediately. If necessary, they should
request for cooperating with other departments, so as to eliminate the fault in
the shortest time.
 They should record the processing of serious faults as well as the relevant
data in detail, and archive the records regularly.
Do not modify network configuration data nor replace card or software randomly; if
inevitable, make a detailed record for future reference.
11.1.2 Requirements of Maintenance Staff
Maintenance staff should conduct routine maintenance carefully, find out the
hidden fault and remove it in time, and try to decrease fault rate. In addition, they
should analyze the fault, which has already happened, locate the root cause
quickly, and clear the fault in time. Therefore, good maintenance skill, operation
specification and psychological quality are required of maintenance staff.
 Be familiar with the network management system operation.

 Be familiar with the system networking.
 Be familiar with various alarms and performance parameters of the equipment
and understand them correctly.
11-2 Version: F
11.2 Maintenance Precautions

To ensure the normal running of the ANM2000, maintenance staff should pay
attention to the following precautions and obey them.
11.2.1 Precautions for Hardware Operations
To make sure that the hardware operations are normal, note the following affairs:
 Configure the UPS (uninterrupted power supply) for the network management
workstation. This can avoid some serious problems such as data loss caused
by abnormal power failure, hardware damage, and system restoration failure.
 Obviously mark “No power off at the ANM2000 workstation” on the workstation
and its power supply plug respectively.
 Generally, do not shut down the ANM2000 after it is started, so that the
administrator can monitor the system state at any time.
 To avoid network communication interruption, check the network
communication state daily according to daily routine maintenance items.
 Keep the equipment room clean, dustproof and moistureproof.
 If any problem is found, handle it in time. If the problem cannot be solved,
contact the local maintenance center of FiberHome.
11.2.2 Precautions for Software Operations
To make sure that the software operations are normal, note the following affairs:
 The ANM2000 workstation should be dedicated. Neither irrelevant operations

nor unnecessary software is permitted in the ANM2000 workstation.
 Do not use other computers or portable computers to access the network in
which the ANM2000 server is located. In this way, conflict of IP addresses and
virus infection can be avoided.
 The password of the ANM2000 workstation should be authorized according to
the level. Ensure that only the maintenance chief knows the administrator
level password.
Version: F 11-3
 Perform check and test daily according to the related routine maintenance
items and keep a record. Post the contact information such as the telephone
and fax of FiberHome’s local maintenance center in the machine room for
reference of maintenance personnel. Technical support hotline of FiberHome
is 0086-27-87691549.
 If any problem is found, handle it in time. If the problem cannot be solved,
contact the local maintenance center of FiberHome.
11.3 Daily Routine Maintenance

In the course of the daily routine maintenance, it is required to record problems and
fault symptoms in detail, which act as the reliable grounds for analyzing and solving
problems. The daily routine maintenance items are listed in Table 11-1.
Table 11-1 Daily maintenance items
Maintenance Item Requirement Refer To

Logging in the ANM2000 Can log in the ANM2000 normally, and the operation
with a low-level user 11.3.1
authority is not changed.
authority
Pinging the system Ensure that the system is communicating with the ANM2000. 11.3.2
Ensure that services Informix-IDS, AEMS-DBServer,
Viewing the service start
AEMS-Manager, AEMS-CollectionServer, and 11.3.3
state
AEMS-DumpServer are started normally.
Can get or view each card’s current alarms or history alarms
Checking the alarm 11.3.4
normally, and the system filters the invalid alarms in time.
Checking the
Can get or view each card’s performance data normally. 11.3.5
performance
View the system’s log information to monitor and manage the
Querying the message network’s important state, or view the relevant operations
11.3.6
record and records of error messages via the Command Manager
window.
Before modifying the configuration, users should back up
Backing up the real time
data to avoid loss of important data caused by wrong 11.3.7
data
operation.
11-4 Version: F
11.3.1 Logging in the ANM2000 with a Low-level User
Authority
Advanced users have all authorities; if a user logs in the ANM2000 with this identity,
a serious result will be caused in case of wrong operations. In the daily operation, it
is not recommended to log in the ANM2000 as an advanced user but as a low-level
user (such as the power user, user, or guest).
The procedure of logging in the ANM2000 with a low-level user authority is

described as below:
Step 1: Double-click the icon on the desktop to open the ANM2000 User
Login dialog box, as shown in Figure 11-1.
Step 2: In the ANM2000 User Login dialog box, input the correct username and
password, and click OK.
Step 3: After the user logs in successfully, the ANM2000 main GUI will appear.
During the login operation, if the login GUI of the ANM2000 stops at a certain login
alert box, this indicates that faults occur in this step and users fail to log in the
system. In this case, users need to eliminate the faults and log in again; for the
detailed operation methods, refer to Section 13.2.
Version: F 11-5
11.3.2 Pinging the System
Step 1: In the ANM2000 main GUI, right-click a system in the Object Tree tab of
the browse tree pane, and select Ping in the shortcut menu to open the ping
window, as shown in Figure 11-2.
Figure 11-2 The ping window
Step 2: View the information displayed in the ping window.
 If the information Reply from *.*.*.*：bytes=32 time<*ns TTL=* (as shown in

Figure 11-2) appears in the window, it means that ANM2000 is communicating
with the system normally.
 If the information Request timed out appears in the window, it means that the
Ping operation fails. In this case, the user should eliminate faults and ping the
system again till the Ping operation becomes successful.
11-6 Version: F
11.3.3 Viewing the Service Start State
Step 1: Click Start (on the bottom-left corner of the desktop) → All Programs →
Administrative Tools → Services to enter the Services window, as shown in
Figure 11-3.
Figure 11-3 The Services window
Step 2: Check whether the states of Informix IDS, AEMS-DBServer,

AEMS-Manager, AEMS-CollectionServer, and AEMS-DumpServer services are
started.
Note:
For AEMS-TL1Server and AEMS-WebServiceServer services, their start

states depend on the conditions at the operation site.
Step 3: If any service is not started, select this service and click the button in the
toolbar to start it, till its state changes into Started.
Step 4: If the service still cannot be started, please contact FiberHome’s local
maintenance center to solve the problem.
Version: F 11-7
11.3.4 Checking the Alarm
The ANM2000 provides powerful alarm management functions. In the routine

maintenance, the maintenance personnel should view the alarm information every
day; if any new alarm appears, they should record, analyze and handle it in time.
Alarms are divided into the current alarm and the history alarm.
 Current alarm: means the uncleared alarm events in the network (that is, these
alarm events still exist).
 History alarm: means the ended, confirmed and recorded alarm events.
Users can select a certain system object to view its current alarm or history alarm
according to the actual requirement.
Viewing the current alarm
Refer to Section 6.8.1.
Viewing the history alarm
Refer to Section 6.8.2.
Confirming an alarm
Confirm the ended alarms to transfer them to the history alarm database; that is,
remove them from the current alarm tab. Thus it gives an at-a-glance impression of
the current persistent alarms and eases the equipment fault analyzing.
Step 1: Click an ended alarm in the Current Alarm tab.
Step 2: Select the Alarm Confirm or Alarm Confirm-Add Confirm Information

option in the shortcut menu, to complete the alarm confirmation.
11-8 Version: F
11.3.5 Checking the Performance
Performance data are classified into the instant performance and the history
performance. Instant performance data are the instant performance data stored in
the equipment, and users can query performance data of the current 15-minute
and the latest 1st to 16th 15-minute intervals. History performance data are the
performance data stored in the database according to the performance collection
and stored settings, including 15-minute performance data and 24-hour
performance data.
For the detailed operations of checking performance, users can refer to Section 7.2,
11.3.6 Querying the Message Record
The ANM2000 records the operations that all login users perform to it and some
cases occur in it (such as the system start and quitting, the user login, logout, and
illegal login, the change of the connection between the ANM2000 and system
objects). Users need to query the record periodically so as to ensure the
ANM2000’s security.
Users can view the command log or login log, and also can check Event Viewer;
so that, users can know any operation and error message that occurs in the
ANM2000.
Viewing the command / login log
Refer to Section 0.
Viewing Event Viewer
Step 1: Click Start (on the bottom-left corner of the desktop) → All Programs →
Administrative Tools → Event Viewer to open the Event Viewer window, as
shown in Figure 11-4. In this window, users can view Application Log, Security
Log and System Log.
Version: F 11-9
Figure 11-4 The Event Viewer window (1)
Select a certain log entry in the browse tree on the left part of the Event Viewer
window to display all information of the log on the right part of the window, including
Type, Date, Time, Source and so on.
Step 2: Double-click a certain log to be queried on the right part of the Event
Viewer window to get the Event Properties dialog box for displaying the detailed
information of the log, as shown in Figure 11-5.
11-10 Version: F
Figure 11-5 The Event Properties dialog box
11.3.7 Backing up the Real Time Data
In the routine maintenance, users should back up the data before modifying the
configuration, so as to avoid loss of important data due to a misoperation.
For the detailed operations of backing up the data, users can refer to Section 5.13,
Version: F 11-11
11.4 Weekly Routine Maintenance

In the course of the weekly routine maintenance, it is required to record the
problems and fault symptoms in detail, which act as the reliable grounds for
analyzing and solving problems. The weekly routine maintenance items are listed
in Table 11-2.
Table 11-2 Weekly routine maintenance items

Viewing the service
start state
Checking the host
Ensure that both the host name and IP address are
name and the IP 11.4.1
correct.
address
Check system files regularly lest some of them become
Viewing the size of
large increasingly and the system cannot run normally due 11.4.2
system files
to this.
Check the database space periodically. If the free space is
Viewing the
too small, users should ask technicians of FiberHome to 11.4.3
database space
enlarge the database.
Make sure that Database is located above Device in the
Checking advanced
Connections list; that is, Database is preferential to be 11.4.4
settings
connected with. Otherwise, the database is unavailable.
Viewing the
management Check whether the settings of IP address and protocol are
11.4.5
configuration correct.
program
11.4.1 Checking the Host Name and the IP Address
Checking the host name
Step 1: Right-click My Computer at the desktop and select Properties in the

shortcut menu to open the System Properties dialog box as shown in Figure 11-6.
11-12 Version: F
Figure 11-6 The System Properties dialog box
Step 2: Check the computer name according to the delivery configuration list.
If you need to modify the computer name, please click Change settings to modify
it and restart the computer after the modification.
Checking the IP address
Step 1: Click Start → Control Panel → Network and Sharing Center on the
desktop to open the Network and Sharing Center window, as shown in Figure
11-7.
Version: F 11-13
Figure 11-7 The Network and Sharing Center window
Step 2: Click the Manage network connections to open the Network

Connections window, as shown in Figure 11-8.
Figure 11-8 The Network Connections window
11-14 Version: F
Step 3: In the Network Connections window, right-click the Local Connection

and select Properties to open the Local Connection Properties dialog box, as
Figure 11-9 The Local Connection Properties dialog box
Step 4: Double-click Internet Protocol Version 4 (TCP/IPv4) or just click this item
and then click the Properties button; then the Internet Protocol Version 4
(TCP/IPv4) Properties dialog box appears, as shown in Figure 11-10. Check the
IP address according to the delivery configuration list.
Version: F 11-15
Figure 11-10 The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box
11.4.2 Viewing the Size of System Files
The maintenance personnel should check system files regularly lest the system
running is influenced by some enlarging files.
Step 1: Open the drive C.
11-16 Version: F
Step 2: Press the Ctrl and F keys together to open the Search Results window, as
Figure 11-11 The Search Results window (1)
Version: F 11-17
Step 3: Click the button beside the Advanced Search and set the searching
conditions to search the files with their size larger than 30 M under the drive C
directory. See Figure 11-12.
Figure 11-12 The Search Results window (2)
Step 4: Observe the change conditions of log files, temporary files and .txt files. If
these files keep on growing, please contact technicians of FiberHome to handle the
problem as soon as possible.
You can use the same method to view the size of files under the D:\aems directory.
Note:
Some database files such as olsysdbs_dat.000, alarmdbs_dat.000,

alarmmonthdbs_dat.000, ol_***_dat.000 (*** represents the equipment
name), rootdbs_dat.000, faultdaydbs_dat.000, faultmonthdbs_dat.000,
pmdaydbs_dat.000, pmmonthdbs_dat.000, and oltempdbs_dat.000
have a large size indeed. Users may leave them alone.
11-18 Version: F
11.4.3 Viewing the Database Space
Step 1: Click the Start (on the bottom-left corner of the desktop) → All Programs
→ IBM Informix Dynamic Server 11.50 → ol_*** (*** represents the equipment
name) to open the ol_*** window, as shown in Figure 11-13.
Figure 11-13 The ol_*** window (1)
Step 2: In the ol_*** window, input the command Onstat –d <CR> to check the
status of the data space, as shown in Figure 11-14.
Version: F 11-19
Figure 11-14 The ol_*** window (2)
In this figure, size represents the size of the created space (unit: chunk; 1 chunk =
4k = 4×1024 byte) and free represents the size of the free space. If the free space
is smaller than 20%, please contact technicians of FiberHome to enlarge the
database space.
11.4.4 Checking Advanced Settings
Step 1: Right-click Network and select Properties to open the Network and
Sharing Center window.
Step 2: Select Manage network connections to open the Network Connections

dialog box.
11-20 Version: F
Step 3: Select Advanced → Advanced Settings to open the Advanced

Settings dialog box.
Step 4: In the Adapters and Bindings tab, the IP address of the NIC with the
highest PRI in the Connections box is the IP address of the NIC binding to the
database. See Figure 11-15.
Figure 11-15 Viewing the database’s IP address
Version: F 11-21
11.4.5 Viewing the Management Configuration Program
Step 1: Click Config Manage → Manager Configuration in the main menu to

open the Manager Configuration dialog box, as shown in Figure 11-16.
Step 2: In this dialog box, check whether the manager IP address is correct.
11-22 Version: F
11.5 Monthly Routine Maintenance

In the course of the monthly routine maintenance, it is required to record problems
and fault symptoms in detail, which act as the reliable grounds for analyzing and
solving problems. The monthly routine maintenance items are listed in Table 11-3.
Table 11-3 Monthly routine maintenance items

Ensure that services Informix-IDS,
Viewing the service start AEMS-DBServer, AEMS-Manager,
11.3.3
state AEMS-CollectionServer, and AEMS-DumpServer
are started normally.
Backing up data can avoid loss of important data due
Backing up data 11.5.1
to misoperation.
Checking the physical Check whether the configuration data read from the
11.5.2
configuration equipment are consistent with those in the database.
Check performance collection settings of system
Collecting the
objects whose performance data should be queried, 11.5.3
performance
so as to make sure that the settings are correct.
Check whether the modem and network card work
Checking the working
normally; check whether the mouse, keyboard and 11.5.4
state of the hardware
display work normally.
Checking the database Log out the ANM2000 and log in again to check
11.5.5
connection whether the database connection is normal.
11.5.1 Backing up Data
In the routine maintenance, users should back up data to avoid loss of important
data due to a misoperation.
For the operations of backing up data, users can refer to Section 5.13, and we will
not go further on this issue here.
11.5.2 Checking the Physical Configuration
As a kind of the check mechanism, checking the physical configuration is used to

check whether the actual equipment configuration is consistent with that in the
database. For the detailed operations of checking the physical configuration, users
can refer to the configuration guide of each equipment type, and we will not go
further on this issue here.
Version: F 11-23
11.5.3 Collecting the Performance
The ANM2000 only collects the history performance data of the system for which
the performance collection has been set; that is, the history performance data of
the system for which the performance collection has not been set will not be
recorded. Therefore, users should set the performance collection for a system
before viewing its history performance data. For the detailed operations, refer to
Section 7.1.
In the routine maintenance, the maintenance personnel should check periodically

to make sure that the performance collection has been set for all the systems
whose performance data should be viewed.
11.5.4 Checking the Working State of the Hardware
The hardware check includes the following two aspects:
 Check whether the modem and the network card work normally. The modem
and the network card, which are installed before delivery, should be used
exclusively for a dedicated network management computer.
 Check whether the mouse, keyboard and display work normally.
11.5.5 Checking the Database Connection
Log out the ANM2000 and log in again to check whether the database connection
is normal.
11-24 Version: F
11.6 Quarterly Routine Maintenance

In the course of the quarterly routine maintenance, it is required to record problems
and fault symptoms in detail, which act as the reliable grounds for analyzing and
solving problems. The quarterly routine maintenance items are listed in Table 11-4.
Table 11-4 Quarterly routine maintenance items
Maintenance
Requirement Refer To
Item
Viewing the
service start state
Calibrating the Check the ANM2000 time and calibrate it with the standard
11.6.1
ANM2000 time time.
Changing the
login password Log in with the new password and make a detailed record. 11.6.2
periodically
Checking the Technicians of FiberHome can log in the local host in the
11.6.3
remote login dialup mode.
Checking the Click a system or module; if the sound card is equipped,
ANM2000 various alarm sounds can be heard, and alarms can be 11.6.4
functions refreshed automatically.
11.6.1 Calibrating the ANM2000 Time
The time calibration is to set time of the equipment based on the current time of the
ANM2000. When the time of the equipment and the time of the ANM2000 are not in
compliance, configurations in the database will fail to be delivered to the equipment.
Therefore, in the routine maintenance, users should check the ANM2000 time and
calibrate it with the standard time.
For the detailed operations, refer to the configuration guide of each equipment
type.
Version: F 11-25
11.6.2 Changing the Login Password Periodically
To improve the security of the system, users should change the login password of
the ANM2000 periodically.
Step 1: Log in the ANM2000.
Step 2: Click Safety Manage → User Management in the main menu or the
Admin Tools tab → Safety Manage → User Management to open the User
Management tab as shown in Figure 11-17.
Figure 11-17 The User Management tab
11-26 Version: F
Step 3: Double-click a certain user or select Property in the shortcut menu of a

user to open the User Property dialog box as shown in Figure 11-18.
Figure 11-18 The User Property dialog box
Step 3: Set the new password, click OK to save the settings and then exit the
dialog box.
Version: F 11-27
11.6.3 Checking the Remote Login
The remote login plays an important role in the quick fault location. So every
maintenance personnel should be familiar with this operation and check each
network management computer whose remote login function is enabled
periodically to test whether the remote login is successful.
To implement the remote login, users should complete the corresponding

operations on the network management computer and the remote computer
respectively. In the following contents, we will introduce the operation steps on the
two computers respectively, taking the remote login via the modem dialup as an
example.
Operations on the network management computer
The operation steps on the network management computer for the remote login are
described as follows:
Step 1: Right-click the icon and select Properties in the shortcut menu
to open the Network and Dial-up Connections window as shown in Figure 11-19.
Figure 11-19 The Network and Dial-up Connections window
11-28 Version: F
Step 2: In the Network Task pane, select Make New Connection to open the New
Connection Wizard dialog box as shown in Figure 11-20. Then click Next>.
Figure 11-20 The New Connection Wizard dialog box (1)
Step 3: Select Set up an advanced connection for Network Connection Type,

and then click Next>.
Version: F 11-29
Step 4: It is not necessary to set Advanced Connection Options. Click Next>

directly.
Step 5: Select the equipment for the incoming connection, and then click Next>.
11-30 Version: F
Step 6: It is not necessary to set Incoming Virtual Private Network (VPN)

Connection. Click Next> directly.
Step 7: Select root (root), i.e. the administrator user of the network management
computer, for Users allowed to connect, and then click Next>.
Version: F 11-31
Step 8: It is not necessary to set Networking Software. Click Next> directly.
Step 9: Click Finish to create the incoming connection, as shown in Figure 11-27.
11-32 Version: F
Step 10: Right-click the icon and select Properties in the shortcut
menu to open the System Properties dialog box as shown in Figure 11-28.
Step 11: Click the Remote tab, and select Allow users to connect remotely to
this computer to enable the remote login function of this network management
computer.
Note:
If an incoming connection has been created on the network

management computer, users only need to conduct steps 10 and 11.
Version: F 11-33
Operations on the remote computer
The operation steps on the remote computer for the remote login are described as
follows.
Step 1: Right-click and select Properties in the shortcut menu option,

to open the Network and Dial-up Connections dialog box as shown in Figure
11-19.
Step 2: In the Network Task pane, select Make New Connection to open the New
Connection Wizard dialog box as shown in Figure 11-29.
11-34 Version: F
Step 3: Select Connect to the Internet for Network Connection Type, and then
click Next>.
Step 4: It is not necessary to set Internet Connection. Click Next> directly.
Version: F 11-35
Step 5: Input the connection name in the textbox under ISP Name, and then click
Next>.
Step 6: Input the telephone number (i.e. the number of the line connected with the
network management computer modem) to be dialed in the textbox under Phone
number, and then click Next>.
11-36 Version: F
Step 7: It is not necessary to set Completing the New Connection Wizard. Click
Next> directly.
Step 8: Input the administrator username (usually, it is root) of the network

management computer in the textbox on the right side of User name; and then,
input the login password (for example, Anms2k) in both textboxes of Password
and Confirm password; last, click Next>.
Version: F 11-37
Step 9: Select Add a shortcut to this connection to my desktop, and then click
Finish to complete the creation. In this case, the Connect ** (** presents the
connection name inputted in step 5) dialog box will appear, as shown in Figure
11-37.
Figure 11-37 The Connect ** dialog box
11-38 Version: F
Step 10: Click Connect to open the Connecting ** (** presents the connection
name input in step 5) alert box, as shown in Figure 11-37.
Figure 11-38 The Connecting ** alert box
Step 11: Please wait a moment; if the Error Connecting ** (** presents the
connection name input in step 5) alert box appears, users should follow the method
in Section 13.4 to find out the cause and eliminate the fault, until the ** has
connected (** presents the connection name input in step 5) icon appears in
Dialup of the Network Connection dialog box, or until icon appears at the
bottom-right corner of the desktop, indicating that the dialup connection is created.
Figure 11-39 The Error Connecting ** alert box
Step 12: Click Start (on the bottom-left corner of the desktop) → Run and input
mstsc to open the Remote Desktop Connection window, as shown in Figure
11-40.
Version: F 11-39
Figure 11-40 The Remote Desktop Connection window
Step 13: In the Remote Desktop Connection window, set the Computer, User
name and Password items in turn.
 Computer: input the IP address of the network management computer which

needs to perform the remote login.
 User name: input the username of the network management computer which
 Password: input the password of the network management computer which
Step 14: When completing these settings, click Connect. When the bar box, as
shown in Figure 11-41, appears on the top part of the desktop, it means that the
remote login is successful.
Figure 11-41 The alert box indicating the successful remote login
11-40 Version: F
If the alert box, as shown in Figure 11-42, appears, it means that the login
operation fails. In this case, follow the methods mentioned in Section 13.4 to find
out the cause and eliminate the fault, until the remote login is successful.
Figure 11-42 The Remote Desktop Disconnected alert box
Note:
1. When the remote login operation is completed, the logout operation

must be implemented on the remote computer; otherwise, the remote
user of the network management computer will always exist.
2. If a dialup connection has been created on the remote computer,
users only need to conduct steps 12 to 14.
Please contact technicians of FiberHome to conduct the functional test at the

remote end. If the maintenance staffs in the equipment room are familiar with this
operation, they can test the remote login function through another network
management computer by themselves.
11.6.4 Checking the ANM2000 Functions
The ANM2000 function check includes:
 Check whether alarms and performance data can be obtained.

 Check whether alarms can be refreshed automatically (use the shortcut menu
options of the Current Alarm tab).
 Check whether a system or module can be clicked.
 Check whether various alarm sounds can be heard, if the sound card is
installed.
Version: F 11-41
12 Troubleshooting Principles and Flow
This chapter covers the troubleshooting principles and flow of the ANM2000,
including the following contents:
Basic troubleshooting principles
Troubleshooting flow
Fault data collection
Version: F 12-1
Part 3 Maintenance 12 Troubleshooting Principles and Flow
12.1 Basic Troubleshooting Principles
12.1.1 Troubleshooting Principles
Please keep the following troubleshooting principles to analyze, locate and

eliminate a fault:
 Restore the system monitoring as soon as possible.

 Before locating a fault, collect the fault data in time, and save the collected
data to a removable storage medium or another computer in the network.
 When determining the troubleshooting scheme, evaluate the influence first, so
as to ensure the normal transmission of services.
 If the fault point cannot be located or the fault cannot be eliminated, please
contact FiberHome (our service hot line: 0086-27-87691549) to obtain the
technical support. Cooperate with technicians from FiberHome for the
troubleshooting, so as to minimize the period of service interruption.
12.1.2 Troubleshooting Precautions
 Analyze the fault symptom and locate the cause first, and then handle the fault.
Do not make blind attempts if the fault cause is unknown, to prevent the
problem from being enlarged. Notice that the repairing of faults on the
ANM2000 cannot influence the system running.
 Before handling the fault, keep all onsite records concerning the fault and do
not delete any data or log randomly.
 Before any modification, back up the data of the ANM2000.
 After the system recovers, observe the running state to verify the fault is
eliminated; and complete the relevant handling report in time.
Caution:
To ensure the normal running of the ANM2000 and the equipment, users
should be familiar with the troubleshooting principles and precautions
before handling a fault, and then follow these principles and precautions
to locate and eliminate the fault.
12-2 Version: F
12.2 Troubleshooting Flow

When the ANM2000 is abnormal because of such external cause as power failure,
misoperation, or software and hardware fault, the network may fail to be monitored.
In this case, users can locate the fault and repair the system by referring to the
troubleshooting flow and complying with the troubleshooting principles and
precautions. If the problem persists, contact the local office or the customer service
center of FiberHome.
Figure 12-1 shows the troubleshooting flow.
Figure 12-1 The troubleshooting flow
Version: F 12-3
12.3 Fault Data Collection

When a system fault occurs, users should collect the relevant data in time, to locate
and handle the problem.
When a fault occurs on the ANM2000, see Table 12-1 to collect the fault data.
Table 12-1 Fault data collection
Collection Item Description

Collect the information about the when and where of a fault; and the
Time and place
time should be precise to minute.
Symptom Describe the symptom when a fault occurs; and the fault can be
description located better based on a more specific description.
After some preliminary troubleshooting measures are taken on site,
Measures taken
new problems may occur. Therefore, users need to record the
and result
procedure of taking measures and the subsequent result in detail.
Collect the alarm information, especially the alarms or abnormal
Alarm information
events of the ANM2000.
Log information Collect the commands and user login logs information.
If the fault is caused by networking problems, users need to view the
Networking diagram
networking diagram.
12-4 Version: F
13 Start and Login Faults
Start and login is the first step of operating the ANM2000, and is the prerequisite for
achieving other operations and various network management functions in the
ANM2000. Therefore, start and login operations are very important. This chapter
covers common faults and their troubleshooting methods in the system login and
start, including the following aspects:
Failure to start the database
Failure to log in the ANM2000
Failure to access the server by the client
Failure of the remote login
Version: F 13-1
Part 3 Maintenance 13 Start and Login Faults
13.1 Failure to Start the Database
13.1.1 Fault Symptom
The ANM2000 GUI gives the Connection failure! alert box during the login
operation.
13.1.2 Cause and Handling Procedure 1
Cause
The last shutdown operation is abnormal, resulting in loss of the data in the
database.
Handling method
Step 1: Click Start (on the bottom-left corner of the desktop) → Administrative
Tools → Services to open the Services window, as shown in Figure 13-1.
Figure 13-1 The Services window
13-2 Version: F
Step 2: Check whether the Informix IDS_ol_*** (*** represents the database
instance name) database service is started. If not, start it. In this case, if the
problem persists, contact technicians of FiberHome for further instructions.
Cause
The ANM2000 is shut down illegally due to an abnormal power failure of the
network management computer, leading to the destruction of the database
environment variables; for example, the Informix password is changed.
Handling method
Reset the environment variables, following the steps below:
Step 1: Click Start → Programs → IBM Informix Client－SDK 3.50 → Setnet32

to open the IBM Informix Setnet32 dialog box.
Step 2: Check whether each setting in the Server Information tab is correct,
according to Table 13-1.
Figure 13-2 The Server Information tab
Version: F 13-3
Table 13-1 Configuration items in the Server Information tab

IBM Informix Server It is for inputting the server database name.
HostName It is for inputting the server computer name.
Protolname Select olsoctcp.
Service Name Usually input 6000 (the port No.), or input turbo.
After completing the settings, click Make Default Server first; and then click Apply
to open the Define New Informix Server? alert box; finally click OK.
Step 3: Click the Host Information tab, as shown in Figure 13-3; and then check
each setting according to Table 13-2.
Figure 13-3 The Host Information tab
13-4 Version: F
Table 13-2 Configuration items in the Host Information tab

Current Host It is for inputting the server computer name.
User Name Always input informix.
Its drop-down menu includes Ask Password At Runtime, No
Password and Password. Usually select Password, indicating
Password Option
that inputting password is necessary for accessing the server
database.
Password Input the Informix user password; here it is Anms2k.
After completing the settings, click Apply to bring up the Define New Host? alert
box; and then, click OK in the alert box.
Step 4: Click the Environment tab, as shown in Figure 13-4, to set the
environment variables.
Figure 13-4 The Environment tab
Select the Use my settings check box and click Apply and OK.
Version: F 13-5
13.2 Failure to Log in the ANM2000
Users cannot log in the ANM2000 GUI after repeating to input the username and
password.
13.2.2 Cause and Handling Procedure
Cause
The username or password has errors.
Handling method
Use the correct username and password to log in again.
Note:
If a user inputs an incorrect password for three times, this user will be
locked. An Admin level user can unlock a locked user.
13.3 Failure to Access the Server by the Client
When users run the ANM2000 on a client, the GUI gives the prompt: Can't open
database! Please check database configuration and network connection.
13-6 Version: F
Cause
The priority of the server’s dual NIC setting is incorrect.
Handling method
Check whether the priority of the server’s database network card is higher than that
of the equipment’s network card; that is, ensure that the priority of server’s
database network card is in the first place.
The method of setting the network card’s priority is as follows:
Step 1: In the server, right-click Network and select Properties to open the
Network and Sharing Center window.
Step 2: Select Manage network connections to open the Network Connections

dialog box.
Step 3: Select Advanced → Advanced Settings to open the Advanced

Settings dialog box.
Step 4: In the Adapters and Bindings tab of the Advanced Settings dialog box,
select tcpip and click the button on the right side to make tcpip in the first
place, as shown in Figure 13-5.
Figure 13-5 Setting the network card’s priority
Version: F 13-7
Step 5: Restart the server.
Note:
If the server is installed with other network cards besides the database
network card and the equipment network card, the database network
card’s priority must always be placed in the first place.
Cause
The IP address setting of the client database network card is wrong.
Handling method
Follow the method mentioned in Section 11.4.1 to check whether the IP address of
the client database network card is set as that of the server database network card.
Cause
The client cannot communicate with the server.
Handling method
Step 1: Follow the method mentioned in Section 11.3.2 to check whether the client
can ping the server.
Step 2: If the client cannot ping the server, users should check whether the
hardware connections of the network components are normal, and whether the
settings are correct.
13-8 Version: F
Cause
The setting of the configuration file is wrong.
Handling method
Open the file D: \ aems \ Client \ ini \ aems.ini, and check whether the setting of
each item is correct, referring to the delivery configuration list. See Figure 13-6.
Figure 13-6 An example of checking the aems.ini file
Version: F 13-9
Cause
The setting of the environment variable is wrong.
Handling method
Step 1: Click Start (on the bottom-left corner of the desktop) → Programs → IBM
Informix Client－SDK 3.50 → Setnet32 to open the IBM Informix Setnet32
dialog box, as shown in Figure 13-7.
Figure 13-7 The IBM Informix Setnet32 dialog box
Step 2: Check each environment variable setting against the configuration item in
Table 13-3.
13-10 Version: F
Table 13-3 Configuration items in the IBM Informix Setnet32 dialog box
Tab Configuration Item Description

INFORMIXSERVER Input the server database name.
Environment
Use my settings Select it.
IBM Informix Server Input the server database name.
Server HOSTName Input the server computer name.
Information Protolname Select olsotcp.
Service Name Usually input the port No. 6000; or input turbo.
Current Host Input the server computer name.
User Name Always input informix.
Usually select Password, indicating that inputting
Host Information
Password Option password is necessary for the client to access server
database.
Password Input the Informix user password; here it is Anms2k.
13.4 Failure of the Remote Login
When users log in on the remote computer, the alert box as shown in Figure 13-8
appears, indicating the login failure.
Figure 13-8 The Remote Desktop Disconnected alert box
Version: F 13-11
Cause
The hardware connection between the remote computer and the network
management computer fails.
Handling method
Step 1: Follow the method in Section 11.3.2 to check whether the remote computer
can ping the network management computer.
Step 2: If the remote computer cannot ping the network management computer,
users should check whether the hardware connection of the network components
is normal, and whether the settings are correct.
Cause
The remote login function of the network management computer is not enabled.
Handling method
Step 1: In the network management computer, right-click My Computer on the

desktop and select Properties in the shortcut menu to open the System window.
Step 2: Select Remote Settings to open the System Properties dialog box.
Step 3: Select Allow users to connect remotely to this computer to enable the
remote login function of this network management computer.
13-12 Version: F
Cause
The remote login setting of the remote computer is incorrect.
Handling method
Step 1: In the remote computer, click Start (on the bottom-left corner of the desktop)
→ All programs → Accessories → Communications → Remote Desktop
Connection to open the Remote Desktop Connection window, as shown in
Figure 13-10.
Version: F 13-13
Figure 13-10 The Remote Desktop Connection window
Step 2: In the Remote Desktop Connection window, check and modify the
incorrect settings; and ensure that the settings of Computer, User name and
Password are correct.
13-14 Version: F
14 ANM2000 GUI Operation Faults
This chapter covers the common faults and troubleshooting methods in various
management operations at the ANM2000 GUI, including the following aspects:
Failure of importing the configuration data
Failure of delivering commands
Failure of obtaining the service version information
Failure of normally viewing alarms
Failure of normally viewing performance data
Interruption of services
Failure of managing a system via the ANM2000
Version: F 14-1
Part 3 Maintenance 14 ANM2000 GUI Operation Faults
14.1 Failure of Importing the Configuration Data
When users click System → Import Configuration in the main menu at the
ANM2000 GUI to import the configuration data, the system gives an error prompt.
Cause
The database service Informix IDS_ol_*** (*** indicating the database instance
name) is not started.
Handling method
Step 1: Click Start (on the bottom-left corner of the desktop) → Administrative
Tools → Services to enter the Service window.
Step 2: In the Service window, start the Informix IDS_ol_*** (*** indicating the
database instance name) service.
Cause
The configuration file is generated in a network management system with a higher

level version, but the current network management system is a lower level version.
Handling method
Upgrade the current network management system; for the detailed operation
methods, please contact technicians of FiberHome.
14-2 Version: F
14.2 Failure of Delivering Commands
14.2.1 Fault Symptom 1
When users deliver commands, the system gives the following prompt:
Connection Error (1021), please close this dialog box!
14.2.2 Cause and Handling Procedure of Fault Symptom 1
Cause
 The AEMS-DBServer service is not started.

 The configuration of the aems.ini file is incorrect.
Handling method
 Start the AEMS-DBServer service.

 Open D: \ aems \ Client \ ini \ aems.ini, and ensure that the IP address in the
aems.ini file is set to the IP address of the network card that the background
AEMS-Dbserver service is bound with.
14.2.3 Fault Symptom 2
When users deliver commands, the system gives the following prompt: Manager
program is not started or is being started!
14.2.4 Cause and Handling Procedure of Fault Symptom 2
Cause
 The AEMS-Manager service is not started.

 The setting of the management configuration program is incorrect.
 The configuration of the md.ini file is incorrect.
Version: F 14-3
Handling method
 Start the AEMS-Manager service.

 Click Configuration → Manager Configuration in the main menu to open
the Manager Configuration dialog box as shown in Figure 14-1, and confirm
that the setting of each item is correct according to Figure 14-1.
 Open the md.ini file under the D:\aems\Server\ini directory and set the
UpServerSockAddr item to the IP address of the database.
14.3 Failure of Obtaining the Service Version

Information
After logging in the ANM2000 GUI, users cannot obtain the version information of
services such as ANSEVER by clicking Help → About Anms… in the main menu.
14-4 Version: F
Cause
Services such as AEMS-DBserver are not started.
Handling method
Confirm that services such as AEMS-DBserver are started.
14.4 Failure of Normally Viewing Alarms
Some alarms cannot be read out by the current or history alarm query operation in
the ANM2000 GUI.
Cause
The query condition setting is incorrect.
Handling method
Step 1: In the ANM2000 GUI, right-click the blank in the Current Alarm tab (or the
History Alarm tab), and select Modify Query Condition in the shortcut menu to
open the Setting current alarm query condition (or Setting history alarm query
condition) dialog box.
Step 2: Check and ensure that the query conditions are set correctly. For instance,
in the query time settings, >= and <= under Begin Time indicate the time period
during which the alarm to be queried occurs; >= and <= under End Time indicate
the time period during which the alarm to be queried ends.
Version: F 14-5
14.5 Failure of Normally Viewing Performance

Data

In a certain project, users can normally monitor all stations and query the current
performance data, but fail to query partial stations’ history performance data, or get
an incomplete query result of the history performance data (that is, the result does
not match the query conditions).
Cause
The performance collection scheme setting is incorrect.
Handling method
Follow the methods mentioned in Section 7.1 to set the performance collection
scheme again.
14.6 Interruption of Services

Service Interrupted is displayed at the lower-right corner of the status bar in the
ANM2000 GUI.
Cause
The AEMS-DBServer service is not started.
Handling method
Start the AEMS-DBServer service or restart the computer.
14-6 Version: F
14.7 Failure of Managing a System via the

ANM2000
The network management server fails to connect the system equipment; the
system is always gray in the ANM2000 GUI.
Cause
The cable which connects the network management computer with the equipment
is improper or in bad connection.
Handling method
 Check whether the network management computer is connected with the

equipment via a proper cable: a straight-through cable should be used if the
network card is connected with the GSWC card’s FE port directly or is
connected through a HUB.
 Ensure that the network management computer is in good connection with the
equipment.
Version: F 14-7
Cause
 The network card of the network management computer fails.

 The network card’s configuration is incorrect.
Handling method
 Check whether the network card works normally. On the network management
computer, click Start → Run at the lower left corner on the desktop to open
the Run dialog box. In the dialog box, enter PING *.*.*.* (*.*.*.* stands for the
local computer’s IP address) and click OK. This brings up the ping window
shown as Figure 14-2; the result Request timed out indicates a failure of the
network card. In this case, you should check whether the network card has
faults.
Figure 14-2 The window indicating failure of the ping operation
 Against the delivery configuration list, check whether the network card
configuration is correct.
Cause
The AEMS-Manager service is not started.
Handling method
Start the AEMS-Manager service or restart the computer.
14-8 Version: F
Cause
The system’s network management configuration is incorrect. For example, the

system’s management program is not set as the management program of the
current network management system, or the system’s IP address setting is wrong.
Handling method
Step 1: Log in the ANM2000 GUI, and select Config Manage → Manager
Configuration in the main menu to open the Manager Configuration dialog box
Step 2: Check and confirm that the manager IP address is correct.
Step 3: In the Object Tree tab at the browse tree pane of the ANM2000 GUI,
right-click the corresponding system and select Properties in the shortcut menu to
open the System Property dialog box as shown in Figure 14-4.
Version: F 14-9
Figure 14-4 The System Property dialog box
Step 4: Set Managing Program as the management program of the current

network management system, select the management program of the current
network management system under Workstation, and finally click the Apply
button.
Cause
A certain card of the system is configured incorrectly, the configuration of the card
is lost, or the card has faults.
Handling method
Please refer to the relevant manuals corresponding to the specific equipment. If the
fault still exists, please contact engineers of FiberHome.
14-10 Version: F
Cause
The configuration of the aems.ini file is incorrect.
Handling method
Step 1: Open D: \ aems \ Client \ ini \ aems.ini.
Step 2: Check the settings and confirm that the settings of various items in the
aems.ini file are correct. See Figure 14-5.
Figure 14-5 An example of checking the aems.ini file
Version: F 14-11
e-Fim ANM2000
Management System
Windows)
Version: F
Code: MN000000050
Part 4 Appendixes
Appendix A Dual NIC Settings
The ANM2000 adopts the dual NIC mode. In this mode, different IP addresses are
used to run the database and manage the equipment.
 Equipment network card (device network card): is used to perform the

communication between the ANM2000 and the equipment.
 Database network card (tcpip network card): is used to perform the
communication between the ANM2000 and the database and the
communication between network management systems.
There are two methods as follows to isolate the two network cards:
 Physical isolation: uses two unrelated HUBs or switches to connect with the
two network cards respectively.
 Logical isolation: connects both the network cards to the same switch, and
sets two or multiple VLANs for their isolation.
Compared with the single NIC mode, the dual NIC mode has the following
advantages:
 When the network management system connects with different devices, users
do not need to modify the IP address of the computer. This can avoid paralysis
of the ANM2000 caused by wrong modifications of the IP address.
 The system separates the communication signals between the network
management system and the local network and the communication signals
between various network management systems at the egress of the network
management system, so as to avoid the interference between the two types of
signals.
Note:
VLAN means the virtual local area network; it sets various network
segments (or smaller LANs) logically for the LAN equipment, so as to
implement the data switch between virtual workgroups (units).
Hereinafter, we introduce the setting methods of the dual NIC mode.
Version: F A-1
Part 4 Appendixes A Dual NIC Settings
A.1 Settings at the Server
Step 1: Log in the ANM2000 main GUI, and click Config Manage → Manager
Configuration in the main menu to open the Manager Configuration dialog box
as shown in Figure A-1.
Figure A-1 The Manager Configuration dialog box
Step 2: Set the IP address in the Manager IP Address text box; then click the Add
button.
Step 3: Click System → Save To Database in the main menu.
A-2 Version: F
Step 4: Open the file D: \ AEMS \ Server \ ini \ md.ini, and confirm that
MONITOR_IP and BIND_TO_IP under ANSERVER are both the IP address of the
database network card; LocalUpSockAddr and UpServerSockAddr1 under
ADMAEMS are both the IP address of the database network card.
Figure A-2 The md.ini window (1)
Figure A-3 The md.ini window (2)
Version; F A-3
Step 5: Open the d: \ Client \ fhanms \ ini \ aems.ini file, and confirm that
DATABASE_SERVER and COMMAND_SERVER under BROWSER are both the
IP address of the database network card.
Figure A-4 The aems.ini window
Step 6: Click Start (on the bottom-left corner of the desktop) → Settings →
Control Panel → Admin Tools → Service to open the Service window, and then
restart the ANSERVER and admaems services.
A.2 Settings at the Client
Step 1: Open the file: C: \ WINDOWS \ system32 \ drivers\ etc \ hosts, as shown in
Figure A-5. Input the IP address of the server database network card under
127.0.0.1, and input the computer name of the server under localhost; then save
the settings.
Input the IP address of the server database

network card under 127.0.0.1
Input the computer name of the server
under localhost
Figure A-5 The hosts window
A-4 Version: F
Step 2: Click Start (on the bottom-left corner of the desktop) → Program →
Informix Client--SDK 2.81 → Setnet32, and set the items in the Server
Information tab of the IBM Informix Setnet32 dialog box that appears.
 IBM Informix Server: Input the database name of the server.

 HostName: Input the computer name of the server.
 Protolname: Select olsoctcp.
 Service Name: Usually input the port No. 6000, and turbo also can be input.
After completing the settings, first click Make Default Server, and then click Apply;
then select OK in the Define New Informix Server？alert box that appears.
Step 3: Click the Host Information tab to set the relevant items.
 Current Host: Input the computer name of the server.

 User Name: Always input Informix.
 Password Option: There are three options in its drop-down menu -- Ask
Password At Runtime, No Password, and Password. Usually users should
select Password, indicating that the client needs to input the password when
accessing the server database.
 Password: Input the Informix user password; here it is Anms2k.
After completing the settings, click Apply, and then select OK in the Define New
Host？alert box that appears.
Step 4: Click the Environment tab. Select Use my settings, and click Apply and
OK.
Version; F A-5
Appendix B System Backup and
Import
The system backup and import is implemented via the GHOST, namely the
clone-installation. It is to make mirror image files of the computer installed with the
operating system, the database, and the ANM2000 via the GHOST software, and
copy them to another computer to enhance the system security.
The following introduces how to back up the system and import mirror image files
with the GHOST in turn.
B.1 Backing up the System
Steps of backing up the system with the GHOST are as follows:
Step 1: Install the GHOST in the network management server to be backed up.
Step 2: Restart the server and enter the DOS mode.
Step 3: Run the GHOST. Here we suppose that the execution program is installed
in the directory of e: \ GHOST \, and input the commands as follows:
E: <CR>
cd GHOST<CR>
Then the GHOST.EXE will start running.
Step 4: Save the data.
 To save all data of the server harddisk, select Local → Disk → To Image.
 To save a certain partition (e.g., drive C, drive D), select Local → Partition
→ To Image, as shown in the following figure:
Version: F B-1
Part 4 Appendixes B System Backup and Import
Figure B-1 Selecting the backup area
 In the dialog box of selecting the local harddisk drive, click OK.
Figure B-2 The dialog box of selecting the local harddisk drive
 In the dialog box of selecting local partition(s), select the local partition and
click OK.
Figure B-3 The dialog box of selecting local partition(s)
B-2 Version: F
Note:
Generally for the network management system backup, at least the

contents in disk c and d should be exported to acquire the image files.
Step 5: Enter the image storage directory (the default directory is the directory of
the GHOST). Commonly the network management system image files can be
stored in the partitions other than drivers C and D, or exported to a CD. Please note
that the image file size should be less than the CD capacity.
Figure B-4 The dialog box of selecting the path
Step 6: In the Compress Image dialog box that appears, click Fast. The meanings
of the three items are listed in Table B-1.
Figure B-5 The Compress Image dialog box
Version: F B-3
Table B-1 Meanings of the three items in the Compress Image dialog box
Item Meaning
No Indicates that the image files are not compressed.
Fast Indicates that the image files are compressed slightly.
Indicates that the image files are compressed highly. In this case, the
High
generated image files occupy the least disk space.
Step 7: In the Question: dialog box that appears, click Yes. Then the GHOST will
begin to make image files, as shown in Figure B-6.
Figure B-6 Making image files
When the image files are made successfully, the alert box as shown in Figure B-7
will appear.
B-4 Version: F
Figure B-7 The image making success alert box
B.2 Importing Image Files
To import the current network management system image files to the server, please
import the image files of the system disk (disk c) first and the network management
system software installation disk image files (disk d) then.
The operation steps are described as follows:
Step 1: Enter the GHOST directory in the DOS mode and run the GHOST.EXE
then.
Step 2: Select Local → Partition → From Image in the GHOST main menu.
Figure B-8 Importing files
Version: F B-5
Step 3: In the dialog box of selecting the directory, select the image file directory
and click Open.
Figure B-9 The dialog box of selecting the directory
Step 4: In the dialog box of selecting the partition that appears, select the partition
to import the appointed image files, and click OK.
Figure B-10 The dialog box of selecting the partition
B-6 Version: F
Step 5: In the Question dialog box that appears, click Yes. Then the GHOST will
begin to import the image files.
Figure B-11 The Question dialog box
When the image files are imported successfully, the alert box as shown in Figure
B-12 will appear.
Figure B-12 The Clone Complete Alert box
Step 6: Restart the server.
Version: F B-7
Appendix C Abbreviations
ADSL Asymmetric Digital Subscriber Line

AIS Alarm Indication Signal
ATM Asynchronous Transfer Mode
BER Bit Error Rate
CATV Cable Television
DSL Digital Subscriber Line
DSLAM Digital Subscriber Line Access Multiplexer
EPON Ethernet Passive Optical Network
GPON Gigabit-Capable Passive Optical Network
GUI Graphical User Interface
IP Internet Protocol
IPTV Internet Protocol Television
LCD Loss Cell Delineation
LOF Loss Of Frame
LOS Loss Of Signal
LVDS Low Voltage Differential Signal
MAC Media Access Control
MGC Media Gateway Controllor
MSAN Multi-Service Access Network
OLT Optical Line Terminal
ONT Optical Network Terminal
ONU Optical Network Unit
OS Operating System
PC Personal Computer
PM Performance Monitor
PON Passive Optical Network
RDI Remote Defect Indication
SNMP Simple Network Management Protocol
UPS Uninterruptible Power Supply
VDSL Very high data rate Digital Subscriber Line
VLAN Virtual Local Area Network
VOIP Voice Over Internet Protocol
WS Work Station
Version: F C-1
Product Documentation Customer Satisfaction Survey
Thank you for reading and using the product documentation provided by FiberHome. Please take a
moment to complete this survey. Your answers will help us to improve the documentation and better
suit your needs. Your responses will be confidential and given serious consideration. The personal
information requested is used for no other purposes than to respond to your feedback.
Name
Phone Number
Email Address
Company
To help us better understand your needs, please focus your answers on a single documentation or a
complete documentation set.
Documentation Name
Code and Version
Usage of the product documentation:
1. How often do you use the documentation?

 Frequently  Rarely  Never  Other (please specify)
2. When do you use the documentation?

 in starting up a project  in installing the product  in daily maintenance  in
troubleshooting  Other (please specify)
3. What is the percentage of the operations on the product for which you can get instruction from the
documentation?
 100%  80%  50%  0%  Other (please specify)
4. Are you satisfied with the promptness with which we update the documentation?
 Satisfied  Unsatisfied (your advice)
5. Which documentation form do you prefer?
 Print edition  Electronic edition  Other (please specify)
Quality of the product documentation:
1. Is the information organized and presented clearly?
 Very  Somewhat  Not at all (your advice)
2. How do you like the language style of the documentation?
 Good  Normal  Poor (please specify)
3. Are any contents in the documentation inconsistent with the product?

4. Is the information complete in the documentation?
 Yes
 No (please specify)
5. Are the product working principles and the relevant technologies covered in the documentation
sufficient for you to get known and use the product?
 Yes
 No (please specify)
6. Can you successfully implement a task following the operation steps given in the documentation?
 Yes (please give an example)
 No (please specify the reason)
7. Which parts of the documentation are you satisfied with?
8. Which parts of the documentation are you unsatisfied with? Why?
9. What is your opinion on the Figures in the documentation?
 Beautiful  Unbeautiful (your advice)
 Practical  Unpractical (your advice)
10. What is your opinion on the layout of the documentation?
 Beautiful  Unbeautiful (your advice)
11. Thinking of the documentations you have ever read offered by other companies, how would you
compare our documentation to them?
Product documentations from other companies:
Satisfied (please specify)
Unsatisfied (please specify)
12. Additional comments about our documentation or suggestions on how we can improve:
Thank you for your assistance. Please fax or send the completed survey to us at the contact information
included in the documentation. If you have any questions or concerns about this survey please email at
edit@fiberhome.com.cn.
Address: No. 5 Dongxin Rd., Hongshan Dist., Wuhan, China

Zip code: 430073
Tel: +86-27-87691549
Fax: +86-27-87691755
Website: http://www.fiberhomegroup.com

ANM2000 Manual Operación PDF

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

ANM2000 Manual Operación PDF

Uploaded by

Copyright:

Available Formats

e-Fim ANM2000

Broadband Access Network

Operation Manual (Based on

FiberHome Telecommunication Technologies Co., Ltd.

We appreciate your business. Your satisfaction is our

goal. We will provide you with comprehensive technical

support and after-sales service. Please contact your

local sales representative, service representative or

distributor for any help needed at the contact information

Fiberhome Telecommunication Technologies Co., Ltd.

Address: No. 5 Dongxin Rd., Hongshan Dist., Wuhan, China

No part of this document (including the electronic

version) may be reproduced or disseminated in any form

or by any means without prior written permission of

FiberHome Telecommunication Technologies Co., Ltd.

(Hereinafter referred to as FiberHome)

Information in this document is subject to change without

are trademarks of FiberHome Telecommunication Technologies Co., Ltd.

This manual describes the ANM2000 common operations and maintenance

The ANM2000 is an integrated broadband access

This manual is intended for the following readers:

 Planning and designing engineers

To utilize this manual, these prerequisite skills are necessary:

 Data communication technology

Table 1 Terminology conventions

Table 2 Symbol conventions

Symbol Refer to Meaning

Note Important features or operation guide.

Possible injury to persons or systems, or cause traffic

Warning May cause severe bodily injuries.

Network management operation conventions

Table 3 Network management operations

Symbol and Operation Meaning

Network management computer should be placed away from

Use UPS power supply to avoid loss of network management

To shut down the network management computer, first exit the

Do not visit Internet via network management computer.

Figure 1 No access to Internet

It is forbidden to use an unidentified NIC to back up data so as to

Do not delete any file in the network management system

Do not perform service configuration or expansion in service rush

Network management computer cannot be used for purposes

Figure 2 Not permitted to modify protocol setting randomly (1)

Figure 3 Not permitted to modify protocol setting randomly (2)

Figure 4 Not permitted to modify computer name randomly

Figure 5 Not permitted to modify LAN setting randomly

Relevant Manuals .............................................................................. I

Operation Safety Rules .......................................................................................... V

1 Overview ...................................................................................................... 1-1

1.1 Brief Introduction ............................................................................ 1-2

2 Networking and Connection ......................................................................... 2-1

2.1 Working Mode ................................................................................ 2-2

3 Management Functions ................................................................................ 3-1

3.1 Configuration Management ............................................................ 3-2

4 System Management ................................................................................... 4-1

4.1 Entering / Exiting the Edit Mode ..................................................... 4-2

5 Configuration Management .......................................................................... 5-1

5.1 Manager Configuration .................................................................. 5-3

6 Alarm Management ...................................................................................... 6-1

6.1 Setting the Filtering Status of Alarms ............................................. 6-3

7 Performance Management ........................................................................... 7-1

7.1 Setting the Performance Collection Scheme.................................. 7-2

8 Statistics Management ................................................................................. 8-1