PG Case On 11.04.2019

Row LabelsCPGRMS HQ PG Grand Total
AGM(Admn 1 1
AGM(Plg)KRL 1 1
AO(TRA)KRL 1 1
DE(NWO)KHO 1 1
DE(NWO)KKR 2 2 4
DE(NWO)KRL 3 3
Grand Tota 1 3 7 11
type of
S/no Case Unit Date cateogry Docket no Greivence NAME
case
Complaint regarding Telephone GSM Tower installed by Bharat Sanchar Nigam Ltd General Manager
Telecom District Karnal (Haryana)-132001. Kamra atta chakki shri ram market Opp Ashoka Nursery
1 AGM(Admn)KRL 07/09.04.2019 CPGRMS MOC DOTEL/E/2019/09641 kunjpura road Karnal Sec-9 Bhawna Kamra
Sir Me Anil Kumar sir me Bsnl Exch Dadlana Township Panipat Refinery me
Kaam karta hu under SDE (G) BSNL PANIPAT SDE Rajesh garg mo no 09416500144.DET
Darbara singh mo no 09416085045. GMTD KARNAL AT PANIPAT Sir muje July 2018 se
2 AGM(Plg)KRL 05.04.2019 HQ HQ BSNL/HQ/2019/EM-12384 sem date 2019 meri ab tak koi pe nahi mili Anil Kumar
My telephone 2266022 was disconnected on Feb, 23, 2019 on my request as message received from BSNL. The bill
was given FEb and March. So please check and correct. 2nd my security should be transferred to my bank account as
3 AO(TRA)KRL 10.04.2019 PG I HAR/CO/2019/6310 given in my application. Till now I dont have any information on security AJIT SINGH KHARUB
4 DE(NWO)KHO 09.04.2019 PG I HAR/CO/2019/6244 Leased line of PNB Balu is frequently down from last one month due to transmission end issue. PNB
2 DATE 05.04.2019 TIME 09.18 AMशश ममान जश शश ममान जश ममेरमे फफोन कमा न.01744-234988 हह ।
15.03.2019 कफो ममेरमे द्वमारमा ममेरमा फफोन और बमाड्बहन्ड खरमाब हफोनमे कक शशिकमायतकक गई जजस कमा न.
1046114048 हह । उसश ददिन आप कमे ववभमाग कक तरफ समे ममेरमा फफोनठठीक हफोनमे कमा SMS आ गयमा । ममेरमा फफोन
आज तक भश ठठीक नहह हहआ। यमे क्यमा मजमाकहह । फफोन और बमाड्बहन्ड खरमाब हफोनमे समे ममेरमे कमाम कमा नहक्समान हफो रहमा
हह , कमसमे कम ममेरमे समय और पहसमा तफो बबमार्बादि हफो रहमा हह , इस कक जजम्ममेदिमारह ककौन लमेगमा।लगभग एक समाल समे ममेरमे
फफोन मम खरबश चल रहह हह । फफोन और बमाड्बबड खरमाबहफोनमे कक अनगगनत शशिकमायतमे कर चहकमा हहहूं॥ आप कमे पमास इस
बमात कमा ररकमाडर्बा भशहफोगमा कक ममेरमे न. समे ककतनश शशिकमायतमे हह कफर भश आप कक तरफ समे कफोई ठठीक प्रकमारकमा
सममाधमान नहहहूं हह । क्यमा महझमे उप्भफोक्तमा फफोमर्बा कमा रमास्तमा चहननमा चमादहयमे?अगर अभश भश आप कमा ववभमाग ममेरमा फफोन और
बमाड्बहन्ड ठठीक नहहहूं करतमा तफो महझमेमजबहरह वशि उप्भफोक्तमा फफोमर्बा मम जमानमा पडमेगमा जजस कमे हजर- खचर कमेजजम्ममेदिमार आप कमा
5 DE(NWO)KKR 05.04.2019 HQ HQ BSNL/HQ/2019/EM-12322 ववभमाग हफोगमा। Raisingh Saini
6 DE(NWO)KKR 10.04.2019 PG I HAR/CO/2019/6336 VPNoBB Link is flapping badly from last 2-3 days , VPN No- 264130 DEPT OF POST
7 DE(NWO)KKR 10.04.2019 HQ HQ BSNL/HQ/2019/1662 Telephone/Telecom service Faulty AMAR KAUR
8 DE(NWO)KKR 11.04.2019 PG I HAR/CO/2019/6431 Lease line is down ismailabad ,distt.-Kurukshetra PNB
9 DE(NWO)KRL 31.03.2019 PG I HAR/CO/2019/5761 Exchange poor performance/not working SACHIN SARWALIA
Hello sir, this is my second complaint about my broadband which is not working from last 2 weeks.
HAR/CO/2019/6171 this is the no of my first complain, so please look after my complain as soon as possible.
10 DE(NWO)KRL 09.04.2019 PG I HAR/CO/2019/6286 Thanking you PURAN SINGH
Telephone is not working at Kotak Mahindra BANK ltd INDRI. Bank is paying regular bills but it is still not working. KOTAK MAHINDRA
11 DE(NWO)KRL 10.04.2019 PG I HAR/CO/2019/6341 Kindly check and do the needful BANK LTD
Phone No Contact gmail Remarks
8700525195 meghakamra1993@gmail.com
Contracter Labour 9466223233 anilbsnl1986@gmail.com
0184-2266022 9416158272 askharub@gmail.com

8059315994 ni_kkr@pnb.co.in
01744-234988 sainiraisingh@gmail.com
01744-264130 7906461058 singh.vishnu@sifycorp.com
01744 260692
01741-224637 8059315994
01745-241241,42 9050388800
01749-285596 9884328525 vijay2047rana@yahoo.com
0184-2382050 7027781950 NEERAJ.B.K@kotak.com

type of
S/no Case Unit Date cateogry Docket no
case
1 AGM(Call Centre)KRL 08.02.2019 HQ HQ BSNL/HQ/2019/EM-4700
2 AGM(Call Centre)KRL 11.02.2019 PG I HAR/CO/2019/2582
11 DE(NWO)PPT 25.01.2019 PG I HAR/CO/2019/1642
5 DE(NWO)KKR 07.02.2019 PG I HAR/CO/2019/2664
15 SDE(Mobile)KHO 08.02.2019 HQ HQ BSNL/HQ/2019/EM-4563
5 DE(NWO)KHO 13.02.2019 HQ HQ BSNL/HQ/2019/EM-5319
13 DE(NWO)PPT 12.02.2019 PG C HAR/CO/2019/2688
4 DE(NWO)KHO 11.02.2019 PG c HAR/CO/2019/2602
2 AGM(Plg.)KRL 01/11.02.2019 CPGRMS MOC PMOPG/E/2019/00622
3 AGM(Plg.)KRL 12.02.2019 PG C HAR/CO/2019/2689
1 AGM(Call Centre)KRL 30/12.01/02.2 CPGRMS MOC PMOPG/E/2019/00567
8 DE(NWO)KRL 13.02.2019 PG I HAR/CO/2019/2892

12 DE(NWO)KRL 04.02.2019 CPGRMS MOC DOTEL/E/2019/03443
13 DE(NWO)KRL 12.02.2019 HQ HQ BSNL/HQ/2019/EM-5100
15 DE(NWO)KRL 09.02.2019 CPGRMS MOC PMOPG/E/2019/00791
16 AGM(Call Centre)KRL 19.02.2019 PG I HAR/CO/2019/3263
13 DE(NWO)PPT 15.02.2019 HQ HQ BSNL/HQ/2019/EM-5680
2 AO(TRA)KHO 14.02.2019 PG I HAR/CO/2019/2977
4 DE(NWO)KKR 14.02.2019 PG c HAR/CO/2019/2935
5 DE(NWO)KKR 14.02.2019 HQ HQ BSNL/HQ/2019/EM-5517
2 DE(NWO)KKO 18.02.2019 PG I HAR/CO/2019/3151
7 SDE(Mktg)KRL 13.02.2019 PG I HAR/CO/2019/2856

3 DE(NWO)KHO 22.02.2019 PG C HAR/CO/2019/3531
4 DE(NWO)KKO 18.02.2019 PG I HAR/CO/2019/3181
13 DE(NWO)KRL 23.02.2019 PG O HAR/CO/2019/3582

11 DE(NWO)KRL 19.02.2019 PG c HAR/CO/2019/3256
1 AGM(Coml)KRL 25.02.2019 HQ HQ BSNL/HQ/2019/EM-7183
10 AGM(Coml)KRL 26.02.2019 PG I HAR/CO/2019/3744
1 AGM(call-centre)KRL 26.02.2019 HQ HQ BSNL/HQ/2019/EM-7442
6 DE(NWO)KRL 09/01.02/03.2 CPGRMS MOC DPG/T/2019/80251


3 DE(NWO)KHO 01.03.2019 PG I HAR/CO/2019/3899
9 DE(NWO)KRL 05.03.2019 PG C HAR/CO/2019/4001
13 DE(Coml)KRL 07.03.2019 PG C HAR/CO/2019/4139
4 DE(NWO)KKR 05.03.2019 PG C HAR/CO/2019/4000
6 AO(TRA)PPT 10.03.2019 PG I HAR/CO/2019/4286
12 DE(NWO)KRL 07.03.2019 PG i HAR/CO/2019/4144


10 DE(NWO)KKR 20/13/03/201 CPGRMS MOC GOVHY/E/2017/00698
11 DE(NWO)KKR 27/13/03/201 CPGRMS MOC GOVHY/E/2017/00784
13 DE(NWO)KKR 15.03.2019 HQ HQ BSNL/HQ/2019/1294

4 AO(CMTS)KRL 26.02.2019 PG I HAR/CO/2019/3726
9 DE(NWO)KKR 26.03.2019 PG i HAR/CO/2019/5352
12 DE(NWO)PPT 27.03.2019 PG i HAR/CO/2019/5464
2 AGM(Plg.)KRL 04,07,08,13,1 CPGRMS MOC PMOPG/E/2019/0126062,0122
9 DE(NWO)PPT 27.03.2019 CPGRMS MOC DOTEL/E/2019/08572


5 DE(NWO)KKR 01.04.2019 PG P HAR/CO/2019/5767
13 DE(Trans)KRL 05.04.2019 PG I HAR/CO/2019/6028
12 DE(NWO)PPT 04.04.2019 PG C HAR/CO/2019/5998
12 DE(NWO)PPT 27.03.2019 CPGRMS MOC DOTEL/E/2019/08569

3 AO(TRA)KKR 09.04.2019 PG I HAR/CO/2019/6280

Greivence NAME Phone No
DND request it´s not activate from last 6months Kapil Dev
I am facing issue with unwanted balance deduction issue every third day my balance
of amount 15 is deducted from my account and that is repeated every third day I
have complain several times to customer care executive but they are saying that they
cannot deactivate that service. JAGDEEP 9467417918
DEPARTMENT OF POST
vpnobbb link is down from last one week NSM PANIPAT HARYANA 0180-2666020
VPNoBB Link is not working, VPN No- 281203 DEPARTMENT OF POST 01744-281203
I have following complaint against you. i am saying that

there is a network issue in my area kaithal, haryana 1 to
2 network bar are available call not connected properly
voice not hear by other person lsh sardana 9416374222
PRINCIPAL DAV COLLEGE

other number is 224284 also faulty CHEEKA 01743-224555
Sir Mera registration. number PMOPG/E/2019/0019166 .mene Pey
ke agnest complete ki muje 5 days ka time diya tha ji meri 7th
month pe panding he 8th wa month chal rha he ji me contractr se
BB-Broadband
pareshan hunot working
kabi bi muje time se pey nahi milti he ji or na to muje JATIN KUMAR 0180-2567195
govt ret dete he meri ek hi ricvest he ji ki meri pey bsnl company
hi par month kare muje pura govt ret de. Me bsnl exchange
PRINCIPAL DAV COLLEGE
rifanery township
other number Dadlana
is 224284 me wi fi brodband tcnishan ka kaam
also faulty CHEEKA 01743-224555
karta hu ji Anil Kumar Bsnl Exchange Rifanery Township Dadlana
Sir mera bi gar pariwar he kase me gar kharch chlau ji 7-8 months
me to rashan wale ne rashan dena band kar diya he ji sir bsnl
offiear ki bi contracter koi sunwai nahi karte to ese contacter ko
conterct Kyo dete he company ek garib majdur ki pe kyu nahi dalti
govt ret ek garib majdur ka koi pariwar nahi kya sir meri ek hi
ricwast hi ji meri pe bsnl company hi govt ret de Thanks Anil Kumar
Payment issue contract labour Anil Kumar

Ser MP Modi mara name sunny Kumar ma up Ka rahana vala hu
aur ma handicap man hu Mari Jo sekayat h Vo pansan k according
h mujha kareb 5 Saal SA pansan nhi mil rahi h Aur mari dusri
sikayat ya h ki ma karnal agis BSNL call center ma job karta tha
mana 1 saal job ki uska baad Vo BSNL ma Jo hr vo mara saat bhad
bhav karna lagi aur usa ma company SA nikal deya Ma chata hu ki
mujha insaaf mila Aapki ati karpa hogi Aur bata Jaunga ki mujhe
koi bhi viklang Yojna ka fayda nahi mil raha hai koi bhi Yojana Ka
labh mujhe nahi mil raha hai main Guzarish karta hoon ki mujhe in
Sabhi Yojna labh mile Jai hind bhart mata ki jai Jai ho dhanyavad Sunny kumar
hi Sir, my BB not working since two days PURAN SINGH 01749-285596

I am the sarpanch and resident of Village Garhi Jattan, Tehsil Indri
in District Karnal of Haryana. In our village BSNL and BBNL has
installed optical Fiber under Bharatnet program. I have requested
BSNL to provide me with a new FTTH connection at my house since
it is located near to the Gram Sachivalya. BSNL has already
provided many individual connections in through NOFN or
Bharatnet across Haryana. Please instruct them to take a note of
my request and provide me with a connection at the earlies PANKAJ KAMBOJ FTTH connection
FTTH connection PANKAJ KAMBOJ FTTH connection
Please provide a FTTH connection through Bharatnet NOFN at my house ASAP. I have
already requested for it multiple times. PANKAJ KAMBOJ FTTH connection
I am the sarpanch and resident of Village Garhi Jattan, Tehsil Indri

Bharatnet across Haryana. Please instruct them to take a note of
my request and provide me with a connection at the earlies PANKAJ KAMBOJ FTTH connection
Indian Bank Phoosgarh Lease Line is Down Dinesh Sharma 0184-2266352
Dear Bsnl team, i am reciving daily bSNl Message on my number 8529722495,please

move this number aginst lamdline number 0184-2266270,2265270 SUMIT SHARMA
Regarding closure of broadband connection at Landline

number 0180-2680098 0180-2680098
Telephone bill delivery PRINCIPAL GGS GOVT
OUR CONNECTIVITY HAS BEEN LOST. SO WE ARE NOT ABLE TO PERFORM DAILY
ROUTINE WORK. IT HAS BEEN AFFECTED OUR BUSINESS DRASTICALLY. CUSTOMERS
ARE BEING DEPRIVED OF BANKING FACILITIES. KINDLY SOLVE THIS ISSUE AS SOON AS
POSSIBLE. CANARA BANK BUHAWI 01744-249680
Link is down since 14/02/2019 PNB Lukhi 01744-224637
Poor services from BSNL Kurukshetra. (01744-237141)-ComplaDr. Sandeep Kumar 01744-237141
Poor services from BSNL Kurukshetra. (01744-237141)-ComplaDr. Sandeep Kumar 01744-237141
Telephone/Telecom service Faulty REGIONAL OFFICE PNB 01744-220221

JAI SINGH TOURIST
DSL IS NOT STABLE. LOTS OF INTRUPTION IN INTERNET CONNECTIVITY. SYSTEM IS TOT OFFICER 0184-2388519
Broadband service disrupted since 6th Feb 2019 despite complaint# 1045681165.
Complaint response cites MSO, yet incorrectly shows closed. Also does not allow
new complaint registration neither by IVR nor Call-Centre, while the BB problem still
persists. DR D S YADAV 01744-230936
VPNOBB Link is not working , VPN No. 260010 DEPARTMENT OF POST 01746-260010
Applied for porting from airtel to bsnl on dated 21-1-2019. Till date talked several
times with bsnl officials bur there is no response. Please resolve this issueThanks RACHIT KAPILA 8295959590
10.150.51.93 Link having low connectivity Leased circuit problem BOB LUXMI
COMPLEX,GUHLA ROAD
,CHEEKA-136034 SHUBHAM SHRIVASTAVA
Leased line of PNB Songal is down since from last one week due to media problem. PNB
DEAR SIR/MADAM, FROM LAST 15 DAYS BROADBAND NOT WORKING AND I

COMPLAINT AGAIN N AGAIN THROUGH PHONE CALL AND ONLINE MODE BUT THE
COMPLAINT HAS BEEN RESOLVED BY SITTING IN THE EXCHANGE EVERY TIME BY MR.
RAM DEV MISHRA. HE DID NOT VISIT HERE TO RESOLVE AND AS WELL AS I LOGGED
COMPLAINT AND HE CLOSE THE SAME COMPLAINT IN SITTING IN THE EXCHANGE.
PLS DO NEEDFUL 01748-251105
Phone and BB service faulty PRINCIPAL 01749-284133
: Extreme delay in new connection H.no 76 Narsi village seGaurav Sharma

No connection installed but start receiving bills Gaurav Sharma
NO COVERAGE OF BTS SIGNAL VILLAGE ANTEHRI PO BODLA PARDEEP KUMAR
23 Feb 2019 04:47:18 PM On 23 Feb,2019 I recharged with

BSNL plan of ₹9 in which I Get unlimited calls, 100
messages and some data with the validity of 1 day . But
My money is get in vain Manik
I had recharged my mobile no 9416009094 on 14 feb 2019 at 8:00 pm for rs. 88

through paytm and the recharge was successful butthe cr. given to the main balance
is 0 only.The above transaction ref. no. is 4158010217. ARJUN SINGH
Phone and broadband connection is dead for the last 15 days ask many times to the
component people but no action MOHINDER KALYAN 01748-257557
RAJENDER KUMAR
Telephone/Telecom service Faulty SHARMA 01744-259705
DND request it´s not activate from last 6months Kapil Dev
internet not working properly Deepak Kumar 01744-235591

Hi Sir, My land line is not working since two weeks. It is requested that defect may be
rectify as soon as possible, thanking you PURAN SINGH 01749-285596
ITelephone
am the BBsarpanch and
is faulty for lastresident
one week of Village Garhi Jattan, Tehsil Indri HUKUM CHAND MITTAL 01744-270845
Bharatnet across Haryana. I have already requested for this
connection multiple times but BSNL officials always find an excuse
to reject my application. Please instruct them to take a note of my
request and provide me with a connection at the earliest. PANKAJ KAMBOJ FTTH connection
BB-Broadband speed low AMAR KASHYAP 0180-2585992

My phone was not working and I complant so many time but nobody come and fixed
my phone please fix my phone and internet problem ROSHAN LAL PANCHAL 01744-224996
Complaint for Broadband connection Ratan Kumar 01744-235007
VPNoBB Link is down , VPN No.- 274227 DEPARTMENT OF POST 01745-274227

Internet problem RAJ KUMAR 01746-240927
Sir/Madam, Broadband on following nos. 298141,298142 is not working from the

date of activation.I have already registered complaint online and through telephone SETH TEK CHAND
regarding the issue,but still the issue is same.Kindly do the needful. COLLEGE OF EDUCATION 01744-298142
NIGHDU INDANE
Telephone/Telecom service Faulty GRAMIN VITARAK 01745-267190
For activation T MANIKANDAN 9416204577
Telephone/Telecom service Faulty Mohit Khurana 01746-235051
my internet not working since last one week. kindly rectify. ARJUN MEENA 0180-2585454
internet not working properly Deepak Kumar 01744-235591

My landline is dead(i.e.not working)from last few days. Kindly check it and resolve
the problem.Thanks. SUDHA RANI 01744-262188
No dial tone in phone and broadband is not working since two days ANURAG MISHRA 0180-2585743
BSNL SIM IS NOT WORKING i have already paid Rs. (548 + 36
) for the recharge(90 days) and validity for next 6
months but can`t use any of the services offered. Siddharth 9466328467
RS. 512.14 SHOWN AS ADJUSTMENTS IN Invoice No NDCHR0004504856 DATED

04/03/2019 DOES NOT SPENT BY ME. I AM UNABLE TO KNOW FOR WHICH THESE
ARE SHOWN AND ADDED IN MY BILL JAGJIT SINGH 0180-2585217
Dear Sir, I have recharged my mobile No. 9416741839 Rs. 550 yesterday 07.03.2019
using net banking. 07-Mar-2019 (07-Mar-2019) TO TRANSFER INB BSNL
BSNL_RECHARGE Payment QSBI7297006835IGAFOPZUB1 550.00 Instead of that, I
am unable to call. When I am calling then reply is your account is blocked recharge
immediately. Kindly help me. Dr. D. Malakar NDRI Karnal DR. DHRUBA MALAKAR 9416741839
DEPARTMENT OF POST
KARNAL IND.
vpnobb link is down from last one week. Customer services are totally held up AREAPOSTOFFICE 0184-2265540
Landline phone is not working from so many days due to breakage of wire SAVITA 01743-220101
FTTH connection has not been installed for 2980076 despite payment of security
deposit and repeated requests. Please install it asap. PANKAJ KUMAR 0184-2980076
Internet lying dead We seriously regret that our bsnl

broadband connection internet is lying dead for more than
10 days despite telephonic complaints ...our landline
number is 0184 2266141.this problem has occurred several
times and this is also very bad that we pay full amount
of Aproximate Rs. 1100-1200 per month for the whole month
every time Anita Chauhan 0184 2266141
Internet not working since 3 days KANDARP 01744-296092

Leased line of narwana-thanesar and thanesar-dhandh is not working properly.ping
time is 90 m sec which is bad for our circuits. PARDEEP KUMAR JE/TELE
The connection provided by the bsnl is not working for the last one month.so that I
am surrendering/disconnect this connection. SOSAN RAI 01744-270759
VPNoBB Link is not working ,VPN No.- 258050 DEPARTMENT OF POST 01744-258050
Hey Sir. Actually I Have an Active Ftth Broadband Connection and I want to Change
my Location But The local BSNL FTTH Agents are not cooperating with me and they
are not doing anything even I called them many times It since One month I am facing
these problems PLease help And Change my Ftth Location.Patanjali Mega Store,Near
Central bank,Dhand Road, ASHOK KUMAR 01746-298105
Respected sir, I am facing FTTH problem , PON is not stabilizing from saturday
16/02/2019, Problem is being handled by engineers but i am unable to receive
service, I request kindly do the needful.VILL DUNIYA MAJRA PO JHANSA TEHAL SINGH 01744-298125
myself Mukesh Saini, my telephone no. 01744269090 the broadband is not

working properly from installation date to till date. I have registered so many
myself Mukesh
complains Saini, my
to concern telephone
persons even no. 01744269090
to SDO, the broadband
Ladwa (Kurukshetra), theis not
working properly
responsible person from
whoinstallation date to till date.
is taking complaints of ourI have
area registered
RAM GOPAL so many
is not
complains
solving ourtoproblems
concern alsopersons even to SDO,
misbehaved. He has Ladwa
no times(Kurukshetra), the
to attend the
responsible
complaints as person
he said whoto is taking
me. I havecomplaints
called soof our area
many timesRAM GOPAL
to SDO is not
but no
solving
responseourfrom
problems
the side also misbehaved.
of SDO. I visitedHe has noExchange
to BSNL times to attend the in
office twice
complaints
day. Tell meas he said towhat
sir/madam me. iI do
have called
now? so many
Thanks times to mukesh
and regards SDO butsaini
no
response
9896588966 fromVillthe side ofJattan,
Mangoli SDO. IPo. visited to BSNL
Sanghour Exchange
Distt office Haryana
Kurukshetra, twice in Mukesh Saini 01744-269090
day. Tell me sir/madam what i do now? Thanks and regards mukesh saini
9896588966 Vill Mangoli Jattan, Po. Sanghour Distt Kurukshetra, Haryana Mukesh Saini 01744-269090
BB-Broadband not working JATIN BHARDWAJ 01744-234075
OUR CONNECTIVITY HAS BEEN LOST TODAY MORNING. WE ARE UNABLE TO

PERFORM DAILY ROUTINE WORK. CUSTOMERS ARE DEPRIVED OF BANKING
FACILITIES AND IT HAS BEEN AFFECTING OUR BUSINESS DRASTICALLY. KINDLY SOLVE
THIS ISSUE AS SOON AS POSSIBLE. CANARA BANK BUHAWI 01744-249680
Landline+ broadband 252599 complaint VIPIN GOEL 01748-252599
Telephone/Telecom service Faulty NITANSHA BHARDWAJ 01744-222428
Close of Toll Free No 1800-180-1745 GM , IT SOCIETY
Broad band not working NARINDER KUMAR 01745-245979

BSNL Network Connectivity Issue- State Bank of India
Chhoti Market,Model Town Karnal Sumit Sharma 0184-2266270
Speed Problem of broadband Manjinder 01744-238989
I S C Gupta h no 350 sec 13, urban estate, kurukshetra

have made complaint four times in the last 10 days for
01744-221919 of land line dead and broadband not working
since last 10 days S C Gupta 01744-221919
I have complaint four times in the last 10 days. It is still unresolved. Plz advise S C GUPTA 01744-221919
VPNoBB Link is not working , VPN NO- 271110 DEPARTMENT OF POST 01746-271110
Landline+ broadband 252599 complaint VIPIN GOEL 01748-252599
ALREADY RECHARGED ON 18 MARCH 2019. BUT STILL PHONE SERVICES ARE NOT
WORKING, AND THE NUMBER IS TEMPORARY UNAVAILABLE ANKUR SHARMA 9467737567
I have upgraded my sim 2G to 4g. and for same they have

charged Rs100. Is it fair charges? My current sim is
working fine, as per Bsnl offers they have replaced free
sim card Anuj Gupta 9540015311
Telephone/Telecom service Faulty GURBACHAN SINGH 01744-240081

Land line phone no. 01744238005 and internet are not worki Sanjay Kumar 01744-238005
complaint no is- 1046011499, 1046051921, 1046090106, 1046124753 ,,01744
23900 landline not working about a month RAVINDER PARSHAD 01744-239900
complaint no is- 1046011499, 1046051921, 1046090106, 1046124753 ,,01744
23900 landline not working about a month RAVINDER PARSHAD 01744-239900
lease line is down since 20/3/2019 PNB KKR

DSL not stable. Lot of interruption in internet connectivity. Broadband does not work JAI SINGH TOURIST
12 hours continuously. OFFICER 0184-2388519
Broad Band is out of order for the last month.Nobody attend the complaint.They are
sendIng the bill regularly,when we are not using the service.Please look in the
matter. SOSAN RAI 01744-270759
Phone dead.... DEEP DARSHAN KAUR 01744-240495
Telephone/Telecom service Faulty rai singh Saini 01744-234988

My name is nitish , i have surrender my postpaid no. 8278293085 by paying rs 415
on 26-11-18 but have not recieve any security till now. Kindly see after it as soon aa
possible NITISH 8278293085
Voice facility is not enabled on my FTTH connection. Please enable landline

connection on my number as I am already paying for this service. PANKAJ KUMAR 0184-2980076
Hi Sir, my BB is not working since two days.It is requested that it may be rectify as
soon as posible, thanking you PURAN SINGH 01749-285596
01744 23900 landline not working about a month RAVINDER PARSHAD 01744 239900
MY COMPLAINT HAS NOT BEEN ATTENDED SINCE 3 DAYS BB-Broadband not working KIRAN BALA 01744-242482
VPNoBB Link is not working , VPN No- 2660620 DEPARTMENT OF POST 0180-2660620
I am amit singh and works at BSNL on contract base March 2015.I haven't
received PF from BSNL last four year. I repuest to contractor keshev Mobile
No. 9212449300 so please resolve my issue as soon as possible. Vpo
Kaulapur Thanesar Kurukshetra Amit singh Contracter Labour
I am amit singh and works at BSNL on contract base March 2015.I haven't
received PF from BSNL last four year. I repuest to contractor keshev Mobile
No. 9212449300 so please resolve my issue as soon as possible. Vpo
Kaulapur Thanesar Kurukshetra Amit singh Contracter Labour
i have 2 number running of BSNL himachal 8988988888 ,8988889999 on my
name on 25th of dec 2018 i have met with an accident and i have lost my
both sim and when i recovered from the accident and visited bsnl office for
the duplicate sims they said that number ported out to some other state and
when i visited other operator for the numbers they said that numbers got
activated on some other name , these numbers are my business numbers
and getting loss due to them so plz help me to get back my numbers back on
my name. kapil garg
2 months old Complaint pendingDate: 06 Mar 2019 01:32:05

PM Hi, The attached image has all the details regarding
my complaint which is pending for more than 2 months now
just because of unprofessional behaviour of the area JTO
(Mr. Shashi Pal, 94164-40041). Today, I also tried to
contact SDO, Karnal (Mr. Neeraj, 94162-01681), but he is
also not responding by any means. Please look over the
matter ASAP. Regards, Gautam Bansal 9971792229 Gautam Bansal 0184-2382112
Reg. Bill Gautam Bansal 0184-2382112

PMOPG/E/2019/0016358,PMOPG/E/2019/0019166,PMOPG/E/2019/006229
3,PMOPG/E/2019/0071664 Sir in Regiteration Numbero par ab tak koi action
nahi liya gya he No my pe July18 to sem dete 2019 Anil Kumar BSNL EXCH
Refinery Township Dadlana (Panipat)Under SDE(G) BSNL PANIPAT GMTD
KARNAL (AT) PANIPAT CGMT (AMBALA) Sir muje 5 deys ka time dekar
complaint closed kar dete or bolte he pgportal par complain dalne se kuch
nahi hoga. Kab tak juth bol 2 kar muje or mere bacho ko bi pareshan kar
rahe he BSNL Ke offica Anil Kumar Contracter Labour
Wifi is not working properly work at only restart time 10 mins only after 10 min
showing no internet connection kindly slove this issue as soon as possible VIKASH KUMAR 0180-2584073
RESPECTED SIR/MADAM, MY LANDLINE IS NOT WORKING PROPERLY FROM LAST

FEW DAYS,THERE IS LOT OF NOICE IN LANDLINE.IN THIS REGARD I HAVE ALREADY
REGISTERED THE COMPLAINT BUT STILL THE PROBLEM IS SAME.KINDLY DO THE
NEEDFUL. MOHINDER SINGH 01744-236490
VPNoBB Link not is working , VPN No- 2265540 DEPARTMENT OF POST 0184-2265540
BB-Broadband speed low HARPREET SINGH 0184-2380333
I have given request for shifting of my landline along with broadband before Holi on
19th March, 2019. All asked formalities were done on 22nd March but till date,
despite many follow ups, transfer has not been done. Please get the same done as it
had affected my whole work at closing time DEEPAK KUMAR 01746-235613
Faulty FTTH JAY PARKASH SHARMA 01744-298879
Telephone/Telecom service Faulty HARISH KUMAR SHARMA 0180-2660111
Faulty FTTH JAY PARKASH SHARMA 01744-298879

VPNoBB Link Post office Thol SO is flapping badly , so please help to resolve the
same ASAP ,VPN No. 258050 . DEPARTMENT OF POST 01744-258050
SHREE VALLABH GRAM

Other number 1744-260604 also faulty UDTOG MANDAL 01744-260604
Frequently the sound gets worse from last 1 year Please problem the solve VPO
BIANA TEHSIL INDRI VISHAL KAMBOJ
SBI ASSANKLAN LEASED CIRCUIT DOWN SINCE MORE THEN 15 DAYS PRAKASH
My sim was stop working and I change my sim and my no was postpaid from about
10years now I requested to change in prepaid.Now from 28 mar 2019 to till date sim
and activated/functioning.I
New FTTH connection visited the office so
was provided at many times.Now I in
my residence have no month
the option of
except consumer
February 2019.court.I
The can not booknumber
landline my gas noprovided
and my internet
along banking also not
with the FTTH
working
connection was 0180 - 2970950. Though the broadband connection was PRITA RAM 9416528050
activated immediately, the landline was not activated. Complaint was posted
(Ref no. 1045803206) to activate the landline connection. In spite of
repeated follow-up at customer care, my complaint is not yet resolved. Its
almost more than a month. Screenshot of the complaint enclosed for
reference. R Ratheesh 0180-2970950
DEPARTMENT OF POST
vpnobb dsl link is flappng continuously or may remain down Karnal Sector 4 Post KARNAL SECTOR 4
Office Haryana POSTOFFICE 0184-2220065
Sir i am jai parkash sharma vpo jandheri tehsil shahabad markanda district
kurukshetra haryana my ftth internet connection number01744 298879 doesn t
work properly please cut my ftth connection and refund my security value
immediately Thank you JAY PARKASH SHARMA 01744-298879
Local pair of lease-line faulty from last 10days. Complain lodged to JTO Mr.NEETU SARVA HARYANA
Pahal 9466117778 and SDO Mr.Rajesh 9416647101 But still did not get any solution GRAMIN BANK
Hi sir, My telephone and broadband is not working from last 2 weeks. I have already
complained twice. It is requested that rectify my telephone line and broadband as
soon as possible . thanking you PURAN SINGH 01749-285596
Leased line of PNB Rajound is down from last one week due to local pair problem. PUNJAB NATIONAL BANK
Respected sir/madam, As per previous complaint no. HAR/CO/2019/4445 dated

12.03.2019 regarding refund of BB security,but same was not adjusted in the current
bill and discount on broadband plan as per bsnl employee policy is 60% but in my
current bill only Rs.300 is discounted. You are requested to check the same. GURVINDER SINGH 01744-228550
MRS NEERU W/O SH

Telephone/Telecom service Faulty KULDEEP SINGH 0180-2652767
MPLS Link is down due to MLLN modem V.35 Port Issue but as per concern BSNL
officials modem is not available in their stock. Opposite main Bus Stand, GT Road
Panipat, Haryana UNION BANK OF INDIA
VPNOBB Link is not working ,VPN No-2220065 KARNAL SECTOR 4 POSTOFFICE DEPT OF POST 0184-2220065
Contact gmail Remarks
it is intimated that DND oo your telephone has been

processed, please wait for 7 - 10 working days, as
9354474585 kapilde reported by call-centre Karnal
Customer has been charged for video download. For

customer's satisfaction, CP has topped up his account
with Rs. 50 and no. has also been added to dnd lst, as
reported by call-centre karnal
it is intimated that Tele/BB (0180-2666020) is working ok,

7206438237 as verified with you.
7906461058 singh.vi as verified with you.
it is intimated that mobie signal in the area of sec-19 HUDA

7988633921 ishsard Kaithal is ok, as reported SDE (Mobile) KHO
it is intimated that Tele/BB (01743-224555.224284) are

davcoll working ok, as reported by SDE(G)CHK.

as reported by DE(NWO)PPT through e-mail..
it is intimated that Tele/BB (01743-224555.224284) are

davcoll working ok, as reported by SDE(G)CHK.
It is intimated that Contractor has been instructed vide

letter no GMTD/KRL/Plg/Contract Labour/2018-19/89
dated 14.02.2019 from SDE (Plg) O/o GMTD Karnal
regarding above complaint and directed to give compliance
within 5 days of issue of this letter, failing which n/a will be
9466223233 anilbsn taken as per terms and conditions of the tender agreement

regarding above complaint and directed to give compliance
he absconded from the office & as per company policy he

8395005056 was sent absconding letter.
it is intimated that Tele/BB (01749-285596) are working ok,
9884328525 vijay20 as reported by SDE(G)ASD.
9416018502 pankaj.kscl@gmail.com
it is intimated that FTTH connection may be provided

within 5 to 7 days after repair of OFC cable,because there
are multipal cuts in cable between vill.Bhutan Kheri and
Garhi Jattan, as reported by DE(NWO)KRL. Moreover you
9416018502 pankaj. applied for FTTH on dated 18.02.2019.
it is intimated that lease line is faulty due to U/G cable

faulty and which is not repairable so that L/Line may be
provided on R.F, as reported by JTO(P-II)KRL.informed to
9729206721 party
it is intimated that m no 8529722495 has been

disconnected from L/Line no 0184-2266270,2265270 in
8529722495 sumitka CDR and m no 9728294817 is provided in CDR.
it is intimated that Tele/BB (0180-2680098) has been

8570030669 porush3 disconnected, as reported by DE(NWO)PPT through e-mail..
it is intimated that mobile no 9416134621 and e-mail-

davcollegecheeka@rediffmail.com have been feed in the
account of tele (01743-224555.224284) for bill delivery, as
reported by SDE (G) Cheeka
it is intimated that lease line is working ok, as reported by

8572814547 cb4547@
SDE(G)SBD.
9034187064 ni_kkr@SDE(G)KKR.
it is intimated that telephone(01744-237141) is working ok,
skckuk@as reported by SDE(P)KKR.
skckuk@as reported by SDE(P)KKR.
as reported by SDE(P)KKR.
it is intimated that telephone/BB(0184-2388519) is working
9416018434 jaising ok, as reported by JTO(G)KRL.

9896201955 vivek.y as reported by SDE(G)KKR.
7906461058 singh.vi as verified with you.
9416411071 rackap2 Problem has been resolved ,as verified with sub.
SDE(G)CHK.
8059315994 ni_kkr@SDE(G)Pundri.
it is intimated that Tele (01748-251105) is working ok, as

9896167998 LBC@LI verified with sub.
it is intimated due to U/G cable faulty and cannot be

repaired, tele (01748-251105) may be provided on FTTH
cable after submiting the aplication of ub , as reported by
9896488907 SDE(G)ASD. Informed to party.
it is intimated that tele/FTTH (0184-2980057) has been

allotted to the party and cable upto sub has been laid, but
sub is out of satation and tele may be installed withen two
9729702311 gaurav9 days as reported by JTO(P-II)KRL.
9729702311 gaurav9729@gmail.comp
9050310373 PARDEEPBANSAL57@GMAIL.COM
regarding recharg with BSNL plan of ₹9 in which to get

unlimited calls, 100 messages and some data with the
validity of one day but your money get in vain, it is
intimated that it is one day plan, so it is your responsibility
9466041802 sheoran to avail facility on that day
Regarding Recharge of Rs.88/-Talked to customer.

9910085189 asratho Recharge has been done . Intimated to him
it is intimated that Tele (01748-257557) has been
8222899425 mohindedisconnected , as reported by JE(G)GDA.
it is intimated that Tele (01744-259705) is working ok, as
8950166317 Saurabh verified with sub.
DND on mobile no 9354474585 has been processed, please
wait for 7-10 working days, as reported by call-centre karnal
9354474585 kapilde through e-mail
it is intimated that tele/BB (01744-235591) is working ok,
deepakgas reported by SDE(P)KKR.
9884328525 vijay20 as reported by SDE(G)ASD.
9354411031 as reported by SDE(P)KKR.
regarding new FTTH connection at Grampanchayat Garhi

Jattan Indri, it is intimated that you have not deposite the
security till now and FTTH connection can be provided after
9416018502 pankaj. deposit of security.

9435745992 onlyamaas reported by DE(NWO)PPT through e-mail..
9996954176 Vishalp as reported by SDE(P)KKR.
abrcjam as reported by SDE(P)KKR.
7906461058 singh.vi as reported by SDE(G)ASD.
7972249556 sahilmd as reported by SDE(G)KHO.
it is intimated that FTTH (01744-298142) is working ok, as

9416030588 stckkrb reported by SDE(Trans/NOFN)KKR.
8295181137 as reported by SDE(G)NLK.
it is intimated that mobile no 9416204577 is activate in the

system but your mobile is switched off, as reported by
JTO(CCN(KRL.
it is intimated that tele (01746-235051) is working ok, as
9416266520 <mohit. verified with sub.

9253761260 arjun.p as reported by DE(NWO)PPT through e-mail..
deepakgas verified with sub.
9416467692 tayal.r reported by SDE(G)LDW.
9813253596 verified with sub.
it is intimated that please you have to change your sim from

8600365498 siddhar that state where sim was parchased.
it is intimated thatrupees 500 /- are the charges for

restoration of higher speed and Rs. 12.14 , as reported by
9466550217 singhj5@AO(TRA)PPT.
it is intimated that problem has been resolved , as verified

9518173009 dhrubamwith sub.

9814968671 as
it isverified withthat
intimated sub.tele (01743-220121) is working ok, as
7988694125 reported by SDE(G)CHK.
it is intimated that tele/FTTH (0184-2980076) is working ok,
9416018502 pankaj. as reported by SDE(OFC)KRL.

9729136581 anitach reported by SDE(P)KRL.
9971110606 kandarp verified with sub.
9729531840 MRPARDSDE(P)KKR.
it is intimated that tele (01744-270759) is due to U/G cable

faulty and may be repaired within 2 & 3, sub has been
agree to non- disconnection of telephone , as reported by
SDE(P)KKR.complaint is already pending under docket no
9992840571 jaswantrdated 09.03.2019 HAR/CO/2019/4256
7906461058 singh.vi as verified with sub.
As per below trailing mail we don't have wire available
at the mention address so we are unable to transfer
the connection,as reported by SDE(P)KHO through
9053090001 mittala email.
it is intimated that tele/FTTH (01744-298125) is working ok,

9915805833 prabhji as verified with sub.

9896588966 mukeshas reported by SDE (G) LDW.
9896588966 mukeshas reported by SDE (G) LDW.
94679-91110 as reported by SDE (P) KKR.
it is intimated that tele/Lease line (01744-249680) is

8572814547 cb4547@
working ok, as reported by SDE( G) SBD.
9467103978 <vgvipi as reported by JE (G) GDA.
it is intimated that tele (01744-222428) has been

disconnected at your own request , as reported by SDE (P)
KKR.
it is intimated that toll free (1800-180-1745) has been
disconnected at your own request , as reported by SDE
(Intl) PPT.
8168003167 student.as verified with sub.
accountsas reported by SDE (P) KRL.
9466176881 navnind as reported by SDE (P) KKR.

9466131919 vkg_t@yas reported by SDE (P) KKR.
9466131919 Vkg_t@yas reported by SDE (P) KKR.
9467103978 <vgvipi as reported by JE (P) GDA.
it is intimated that tele (9467737567) is working ok, as

9466046032 dikshas verfied with sub.
it is intimated that charge of duplicate sim is Rs 100/- for

anujgup existing customers, as reported by AGM(Coml)KRL
it is intimated that tele (01744-240081) does not exist and
9896017531 virksha your m no 9896017531 is no reply.
9416774530 kcmpchareported by SDE (P) KKR.
9466421786 rpsharmverfied with sub.
01744-224637 ni_kkr@SDE(P)KKR.
9416018434 jaising as verfied with sub.
9992840571 jaswantrdiscnnected, as reported by SDE (P) KKR.

9896017531 virksha reported by SDE (G) SBD.
ddgpg@b
as reported by SDE (P) KKR.
it is intimated that refund of Rs 501/- for mobile no
8278293085 is under process for generation of ducument
9034129192 no , as reported by AO (TRA) KRL.
9884328525 vijay20 reported by SDE (G) ASD.
verfied with sub.
it is intimated that tele/BB (0180-2660620) is DNP,
7906461058 singh.vi informed to sub.
dated 26.03.2019 from Agm (Plg) O/o GMTD Karnal
regarding above complaint and directed to resolve the
matter within 10 days of recipt of this letter and send
compliance report to this office, failing which n/a will be
9466333323 sainik taken as per terms and conditions of the tender agreement.
dated 26.03.2019 from Agm (Plg) O/o GMTD Karnal
regarding above complaint and directed to resolve the
matter within 10 days of recipt of this letter and send
compliance report to this office, failing which n/a will be
9466333323 sainik taken as per terms and conditions of the tender agreement.
9896646646 kapilgd Relates to Himachal
, It is intimated that you have applied for the

Broadband connection by himself as shown in the
attached application form, as reported by SDO (T)
9971792229 brf.indr KRL
, It is intimated that you have applied for the

Broadband connection by himself as shown in the
attached application form, as reported by SDO (T)
9971792229 brf.indr KRL
regarding above complaint and directed to release the full
payment to the labour and give compliance to undersigned
it is intimated that tele/BB (0180-2584073) is working

ok,as reported by DE(NOW)PPT through e-mail. informed to
9991341434 Vbhatej sub.

9896082181 reported by SDE (P) KKR.
9354101045 jnsonla as reported by JE(G)GDA.
u/g cable became faulty due to Public Health Sewerage

work . So Area became TNF, so ten to fifteen days time is
needed to rectify the fault. It is further intimated that
Public Health development work is still in progress, as
reported by DE(NOW)KHO through e-mail. informed to
9728089389 shafali party
8059880601 ASHWANIKANAV97@GMAIL.COM
it is intimated that tele/BB (0180-2660111) is working

9463121223 hkparas ok,as reported by DE(NOW)PPT through e-mail.
8059880601 ASHWANas verfied with sub.
7906461058 singh.vi as verfied with sub.
260604 PG complaint of ladwa. Underground cables

going towards this number is damaged beyond repair
due to electric poles erection on route. Cable Team
tried their best to restore number but 260604 can not
9996900604 sv.gm@hotmail.com
be repaired
it is intimated that your contact no (9466240494) is
faulty/unget, so please gave your another contact no for
9466240494 resolving your problem.
it is intimated that lease line has become TNF on copper

9813804035 / cable; estimate for OFC is being submitted, as reported by
8168282424 Parkash.Tiwari@dimensiondata.com
DE (NWO) PPT through e-mail.
it is intimated that tele (9416528050) is working ok, as

8168146099 pritara verfied with sub.
it is intimated that for tele (0180-2970950), due to
technical reason voice is not provided on FTTH
connection,affert is being made to provide voice on
telephone by the company in future, as reported by
9467740493 rathee DE(NWO)PPT.

as reported by JTO (P) KRL.
it is intimated that ftth (01744-298879) is working ok, as

8059880601 ASHWANreported by SDE (NOFN) KKR.
9467772156 JTO (G) NLK.
it is intimated that tele/BB(01749-285596) is working ok,

9884328525 vijay20 as reported by SDE (G) ASD.
it is intimated that lease line is working ok, as verified with
8059315994 ni_kkr@sub.
Broadband amount Rs. 675 is adjusted in Bill

No. NDCHR0004432897 dt.04.03.2019 . Regarding
bsnl employee policy 60% discount is given and
9467053855 harmanpmax. Rs.300 , as reported by JAO(TRA)KKR
telephoe permanantely closed on 30.6.2018
9780029810 teamlea now lease line working ok

as reported by JTO (P) KRL.
it is intimated that you absconded from the office as per company policy
and absconding letter was sent to you, as reported by SDE (Call-Certre)
KRL through e-mail.
it is intimated due to U/G cable faulty and cable cannot be repairable,
tele may be provided on FTTH, as you will submit the aplication , as
reported by SDE(G)ASD. Informed to party.
NO COVERAGE OF BTS SIGNAL VILLAGE ANTEHRI PO BODLA , as

reported by SDE(BTS)KKR through e-mail.
it is intimated that U/G cable of tele (01744-260604) has been dameged
due to errection of electic pole on the cable route and cable team tried
their best to restore the service but telephone cannot be restored,
however SDT(G)LDW has been asked to get the rent rebate granted by
AO(TRA)KKR for the perid of fault
it is intimated that voice on tele (0180-2970950) is working ok, as

verified with sub.
it is intimated that tele (0180-2652767) has been disconnected on
dated 30.06.2018, as reported by DE(NWO) PPT through e-mail..
it is intimated that lease line is working ok, as reported by DE(NWO) PPT

through e-mail..
type of
case
type of
case
3 AO(TRA)KKR 22.12.2018 HQ HQ BSNL/HQ/2018/EM-47311
2 AO(TRA)KHO 17.12.2019 CPGRMS MOC DOTEL/E/2018/32669
3 AO(TRA)KRL 20.12.2018 HQ HQ BSNL/HQ/2018/EM-47214
1 AO(CMTS)KRL 26.12.2018 PG C HAR/CO/2018/13084

3 AO(TRA)KKR 09.01.2019 HQ BSNL/HQ/2019/EM-1003
HQ HAR/CO/2019/1627/25.01.2019
4 AO(TRA)KRL 24.01.2019 CPGRMS MOC DOTEL/P/2019/00091

3 AO(TRA)KRL 11.02.2019 CPGRMS MOC PMOPG/D/2019/00600
14 AO(TRA)KRL 25.02.2019 PG I HAR/CO/2019/3671

AO(TRA)KRL 22.02.2019 HQ HQ BSNL/HQ/2019/EM-6657
3 AO(TRA)KHO 25.02.2019 HQ HQ BSNL/HQ/2019/EM-7221

7 AO(TRA)PPT 12.03.2019 CPGRMS MOC DOTEL/E/2019/07051
AO9TRA)KRL 11.03.2019 PG I HAR/CO/2019/4341
2 AO(TRA)KKR 11/13/04/03/201 CPGRMS MOC GOVHY/E/2017/00989
4 AO(Cash)KRL 20.02.2019 HQ HQ BSNL/HQ/2019/862
AO(CMTS)KRL 19.03.2019 PG I HAR/CO/2019/4864
6 AO(Cash)KRL 11.03.2019 PG I HAR/CO/2019/4347
4 AO(Cash)KRL 22.03.2019 HQ HQ BSNL/HQ/2019/EM-10659

10 AO(TRA)KKR 22.03.2019 PG C HAR/CO/2019/5007
7 AO(TRA)KKR 15.03.2019 HQ HQ BSNL/HQ/2019/1293


DE(NWO)KHO 26.03.2019 HQ HQ BSNL/HQ/2019/EM-10891
4 AO(Cash)KRL 01.03.2019 HQ HQ BSNL/HQ/2019/EM-8014
2 AO(CMTS)KRL 15.03.2019 PG C HAR/CO/2019/4656
6 AO(TRA)PPT 04.04.2019 PG C HAR/CO/2019/6001

3 AO(TRA)KKR 01.04.2019 CPGRMS MOC DOTEL/E/2019/09096
10 AO(TRA)KKHO 09.04.2019 PG C HAR/CO/2019/6259
10 AO(TRA)KRL 09.04.2019 PG C HAR/CO/2019/6272


Refund of landline security Ishan Garg 01744-224419
Refund of landline security L. J. VIJ 01744-270505
my landiline no. 01743-221098 i was closed on 16/08/2018 and my mobile no.7355597098 /

9991454442 i m not received my security yet also i m requested to close my connect on
16/08/2018 but my connection closed later then requested date COMPLAINT MANY TIMES AT
EXCHANGE ALSO TAKE MORE CHARGES ON LATER BILL BY ME FOR BSNL BROADBAND MODEM
ACTUAL CHARGES 1250RS. APROX BUT BSNL CHARGES ME 1400RS. WHAT IS THIS my connection
closed requested on 16/08/2018 then why bill generate for from 01/09/2018 to 30/09/2018 this
is wrong...... i m attached in this complaint two pdf pages one is bill and 2nd closure receipt so
please give me 500rs. security plus 150rs. extra charges of modem i m received modem details:-
company syrma technology MODEL NO. DSLW200-SY ADSL2 PLUS CPEs Type W2 S/N
150710034240 MAC 1CA53235A180 ALSO RECEIVED LANDLINE TELEPHONE WITH MODEL
NO.CLI-09 YEAR OF MFG 2017 S.NO.0544951 THIS IS A LARGE FRAUD OF GOVT. COMPANY BSNL
WITH COUSTOMERS I KNOW I M A SIMPLE MEN AND I WILL NOT FIGHT WITH GOVT. COMPANY
BUT ONLY REQUESTED YOU FOR GIVE ME PROPER RESOLUTION AND WANT TO REQUEST TAKE
ACTION YOUR WRONG WORKING EMPLOYS GIVE ME FULL REFUND PLEASE 500PLUS150 EQUAL
650RS. THANKS MANOJ KUMAR 01743-221098
Landline Surrender Security Refund 01745-241809 Now BSNL has sent

us bill of rupees 283. Arun Kumar 01745-241809
Refund of deposit S D AHUJA 9416201359
I requested for disconnection of phone in January, 2017. BSNL

office sent me message on 22 January, 2017 that my Land line no
2267168 disconnected. When I got connection in 2001, I deposited
Rs 3000 as security Dr M S Saharan 0184-2267168
Refund of deposit PARKASH CHOUDHRY 8901122911
We still have one query, If phone has been closed

in August, then how your department has issued
bill for the month of December, 2018. Even to
process the phone closure and security refund, we
have paid the bill of rupees 283 for the month of
December, 2018. Please clarify this issue and
excess bill paid by us, should be added to our
security refund. Arun Kumar 01745-241809
I received a cheque No 053006(Union Bank)dated 26.10.2018 against security deposit by BSNL

Employee SHAHABAD (M.)on 03.01.2018,I deposited the cheque on same day in my Syndicate
Bank account,but the cheque got bounced (Non availability of Funds),and cheque return charges
of Rs 236/- were charged from my Syndicate Bank account for bounced cheque..So, please refund
my security deposit of Rs 1150/- plus bank charges of Rs 236/-for your bounced
cheque.SHAHABAD MARKANDA GAURAV AGGARWAL 01744-240437
I received a cheque No 053006(Union Bank)dated 26.10.2018 against security deposit by BSNL
Employee SHAHABAD (M.)on 03.01.2018,I deposited the cheque on same day in my Syndicate
Bank account,but the cheque got bounced (Non availability of Funds),and cheque return charges
of Rs 236/- were charged from my Syndicate Bank account for bounced cheque..So, please refund
my security deposit of Rs 1150/- plus bank charges of Rs 236/-for your bounced
cheque.SHAHABAD MARKANDA GAURAV AGGARWAL 01744-240437
Regarding disconnection of telephone and adjustment of security amount NEERAJ KUMAR 0184-2382344
Refund not Recieved NEELAM GOYAL 01744-223178
RAVINDER KUMAR
Refund not Recieved SAINI 01744-229465
This number service discountinue in December. 2017 but till date I never get security deposit
amount. I contact for refund in Exchange but employee never gave any appropriate solution for
this regard. Please take action and refund on urgent basis. ANKUSH KANSAL 01744-260777
SUBJECT-MY LANDLINE SECURITY NOT REFUNDABLE ,FOR DETAILS VIEW SCAN COPY Shri SUNIL KUMAR
01744222944 T above address was closed in month of April 2017 1 f and telephone set was
retured to concerned office at bsnl office at kurukshetra. No refund issued till date. RANDHIR SINGH 01744-222944
I have already done complaint on this portal last year but no security received KAMAL MALHOTRA 0180-2577217
Refund of deposit VEDPAL 01744-231432
SH. DHARAMVIR
refund of Rs 2749/- of tele no 01746-234337 and document no .1900023904. SHARAN 01746-234337
SUBJECT-MY LANDLINE SECURITY NOT REFUNDABLE ,FOR DETAILS VIEW SCAN COPY Shri SUNIL KUMAR
Following up grievances HAR/CO/2019/2700 and HAR/CO/2018/11747 Deposit refund cheque

number 031453 was issued on date 24/07/2018 by CSC CO Ambala, but it could not be delivered
and it is no longer valid. Therefore, on 06 December 2018 I submitted application to A O (Claims)
BSNL GMTD Office Karnal to issue NEW cheque for deposit refund of landline telephone 0184-
2266913. It is more than 2 months and I have not yet received new cheque for Rs.3060 deposit
refund from any BSNL office. HARBHAJAN KAUR VIRK 0184-2266913
Refund complaint for landline number 01746235213 Dinesh kumar 01746-235213
Write to mention you I have security Deposit Rs.2000/-Against Mob.No.9416009094 Please

refunded that amount as quickly as possible ARJUN SINGH 9416009094
i have disconnected my t. no. 01744-262556 in 2017 bur security amount not yet received ARUN GUPTA 01744-262556
RS 512 HAS BEEN CHARGED EXTRA AS ADJUSTMENTS IN FEB 2019 BILL. ON
INQUIRY IT IS BEING CLARIFIED THAT ADJUSTMENTS ARE BEING CHARGED
AGAINST RESTORATION OF HIGHER SPEED. BUT NO REQUEST HAS BEEN MADE
BY ME TO RESTORE THE HIGHER SPEED. APPROPRIATE ACTION TO BE TAKEN &
MY FEB BILL TO BE MODIFIED AS PER MY PLAN. JAGJIT SINGH 0180-2585217
NAMAN FINANCIAL
Refund of deposit SERVICE 0184-2571633
My complaint about bsnl that is i have already give application to sdo bsnl ladwa
regarding bill on feb. 2017 but till date no responce were found. I am so tired from bsnl
ladwa exchane because they are not doing work seriously so i request you to please
solve my problum as soon as posible.VPO kalal majra Distt. Kurukshetra. now telephone
has been closed and sub required refunf of security. Sushil kumar 01744-267803
RESPECTED SIR/MADAM, I HAVE UPGRADE MY BROADBAND PLAN FROM BBG ULD 545 TO 5 GB
PLAN(675)ON 28.02.2019,BUT IN THIS BILL AN AMOUNT OF 675 HAS BEEN CHARGED IN FAVOUR
OF BROADBAND SECURITY AND SECURITY WAS ALREADY RECEIVED BY BSNL DURING ACTIVATION
OF BROADBAND WITH BBG ULD 545 PLAN.YOU ARE REQUESTED TO ADJUST THE EXTRA AMOUNT
CHARGED IN THIS BILL GURVINDER SINGH 01744-228550
BSNL Landline - 01744222454 Security amount 1804/- UMA SHARMA 01744-222454
Sh. Karam Chand

Refund of deposit Munjal 9416005509
Refund of deposit HARISH KHURANA 0184-2230849

0180-
Refund of deposit VIVEK SAGAR 2665010/2671901
i have disconnected my t. no. 01744-262556 in 2017 bur security amount not yet received ARUN GUPTA 01744-262556
My mobile no. 9896039639 is ported out from bsnl in july 2017. But till now my security deposits
is not refunded to me RAKESH KUMAR 9896039639
Complaint Regarding Telephone Bill-01746-250625 Yash Kumar Goyal 01746-250625

Refund of security account no. 1006913643 Sat Paul Verma 01744-230591
Refund of security account no. 1006913643 Sat Paul Verma 01744-230591
Dear Sir, I am SANJEEV KUMAR I have surrundered my Telephone 01744 -250007 connection with
Pehowa kurukshetra Hr. exchange on 23.10.2017 while Shifting my residence, my security deposit
has not yet refunded.plzzz take action in that case i want my security money soon.. its a very
longtime to waiting my security money SANJEEV KUMAR 01744 -250007
01744-
Refund of deposit SATVEER SINGH 87422(287422)
Dear Sir, I have applied a STD PCO and Security deposit 5000 dated 23/02/2004 wide book no P46
Receipt No 004 named Bhim Sain S/O sh Mool Chand. My STD connection disconnected in April,
2016. I requested multiple times for refund of security in local office, but no positive response.
MY STD no is 0184-2221769. Please refund my secturity amount & i am very thankfull for action
taken by department fast. Thanks Bhim Sain S/o Sh Mool Chand M: 9996166993 BHIM SAIN 0184-2221769
Dear Sir myself Dr Rashmi SInghal had land line connection in my name . But because of bad
service ie broad band was not working since last one year so i got it disconnected on 28th
december 2018. i talked regarding this in the BSNL OFFICE SECTOR 8. I was told my advance will
be refunded in the month of March 19, as bill will be adjusted in my advance but nothing like that
was done , really very much disgusting , pl do help me in getting my advance back after the
adjustment of bill RASHMI SINGHAL 0184-2292880
Refund of deposit Smt Kiran Bala 0184-2233544

Regarding Telephone Bill-01746-250625 Ankush Goyal
I HAD NEVER EXPECTED THAT FROM SUCH A BIG COMPANY.I WENT TO

TELEPHONE EXCHANGE SECTOR-8 KARNAL WITH THE BOUNCED CHEQUE AND I
MEET YOUR OFFICIAL AND HE SENT ME TO THE ACCOUNTANT WHO DID NOT
GAVE ME ANY SATISFYING RESPONSE AND DID NOT LIKED TO HEAR MY
COMPLAINT..I WOULD REQUEST TO YOU TO HANDLE IT AND MY rs180 WAS
ALSO DEDUCTED FORM MY ACCOUNT SO I WOULD REQUEST YOU TO KINDLY GET
ME MY MONEY BACKCLIENT NAME :- RAJ KUMARCHECK NUMBER :-
053702ISSUE DATE :- 26/10/2018CONTACT NUMBER :- 9034739535THIS WAS
NOT EXPECTED FROM SUCH A BIG COMPANY THAT A CHEQUE OF rs584 WAS
BOUNCED DUE TO INSUFFICIENT FUNDS RAJ KUMAR 0184-2388234
Refund of deposit PRITAM CHAND GUPTA 9416681136
sIR MY BSNL NO 0184-2284306 HAS BEEN DISCONNECTED 1 YEAR AGO, BUT NO SECURITY
REFUND TILL NOW. PLEASE LOOK INTO THE MATTER YASH PAL 0184-2284306
Twitter complaint BSNLCorporate how much time would it take to issue refund for postpaid
account closed on 10th november 2018 ANMOL CHAUDHARY 9416017225
Refund of deposit Respected Sir/Madam, I have surrender my landline connection in 2017,but my

deposited security was pending from your side.You are requested to clear my balance and issue
the cheque. JASPAL 01744-273224
REFUND OF SECURITY AMOUNT FOR BROADBAND #01802662457 IN THE NAME OF BIR BHAN VER BIR BHAN VERMA 0180-2662457
KAUSHALYA DEVI
W/WO LT. SH
Refund of deposit DHARAMPAL 0180-2573053
RAM KRISHNA
The security of Rs 500 is not yet refunded to my wife Smt Savitri Sahni SAHNI 01744-232278
Refund of deposit ANKIT MITTAL 01743-221018
Refund not recieved . Regarding Refund i do so many complaint to AO(TRA) of Karanal SSA. SURESH GUPTA 01745-241304
I have disconnect my connection in may 2017 ..till now i cannot get my security refund ..later i
recieved a cheque which is wrong printed and the security amount is 1000 rs but bsnl issued a
cheque of deposit
Refund of 800 rs which is wrongly issued ..my connection no : 2265155..and i given the written P C GUPTA 9416681136
request in karnal branch in the month of january along the cheque copy for new printing
cheque .but till today i cannot recieved the cheque .kindly check it and revert it asap VISHAL CHHABRA 0184-2265155
0184 2292964 pco. Security refund not received amt.2650/ Shiv colony kaithal road RAGHBIR SARAN KOHLI 0184-2292964
Twitter complaint BSNLCorporate how much time would it take to issue refund for postpaid
account closed on 10th november 2018 ANMOL CHAUDHARY 9416017225
, it is intimated that for telephone (01744-224419) cheque

9416570808 gargisha of rfund has been received by you, as verified with you
, it is intimated that telephone (01744-270505) is the

defaulter of Rs. 532/- , as reported by JAO(TRA)KKR.
As per CDR, Telephone no. 01743-221098 closed on

27-08-2018 and docket no. SD1671112 has been
created on 19-12-2018 for creation of RE , as checked
still refund request not generated from CDR, so
9991454442 , whenever refund request will be generated, refund will
7355597098 mks9988 it
beisprocessed
intimated that as per CDR, telephone no. 01745-
241809 closed on 05-12-2018 and docket no.
SD1671112 has been created on 19-12-2018 for
creation of RE , as checked still refund request not
generated from CDR, so whenever refund request will
be generated, refund will be processed, as reported by
arun7gudAO(TRA)KRL through e-mail
Refund case Amounting Rs 2000/- was processed through

cdr vide doc.no.1900071654 and sent to circlr office for Cheque no. 60576 dated 04.01.2019 issued and will be
9416201359 issue the cheque reported by AO(CMTS))KRL. delievered shortly.informed to party

cdr vide doc.no.1900092693 and sent to circlr office for Dr M S Saharan H no 6C Scienctist
9416988856 mssahara issue the cheque reported by AO(TRA))KRL. apartment IARI, New Delhi 110012.

cdr vide doc.no.1900071653 and sent to circlr office for Cheque no. 60574 dated 04.01.2019 issued and will be
8901122911 issue the cheque reported by AO(CMTS))KRL. delievered shortly. Informed to party
it is intimated that as per CDR, telephone no. 01745-

241809 closed on 05-12-2018 and docket no.
SD1671112 has been created on 19-12-2018 for
creation of RE , as checked still refund request not
generated from CDR, so whenever refund request will
be generated, refund will be processed, as reported by
9896382921 arun7gudAO(TRA)KRL through e-mail
It is intimated that sanction memo of Rs 236/-(Charge due

to cheque bounce for tele no 01744-240437)) vide letter no
dated 09.01.2019 has been issued by AO(TRA)KKR and
process for refund to you is under process, as reported by
9896340437 gauri397 AO(Cash)KRL.
It is intimated that sanction memo of Rs 236/-(Charge due
to cheque bounce for tele no 01744-240437) vide letter no
dated
it is 09.01.2019
intimated that has been issued byNo.0184-2260400
telephone AO(TRA)KKR and was Refund case Amounting Rs 236/- was processed
process for
working in refund
the name to you is undercloth
of chopra process, as reported
house Karnal and by its through cdr vide doc.no.1900076396 and sent to circlr
9896340437 gauri397 refund
AO(Cash)KRL.of Rs 800/- was ssent vide cheque no 035639 dated office for issue the cheque reported by JAO(TRA))KKR.
05.09.2018 to you, but same was received back on dated
14.09.2018.
It is intimatedAgain it was
that tele no(sent vide EH713780295IN
0184-2382344) has been dated
20.11.2018
disconnected to and
shopprocess
no 52 for
newrefund
cloth to
market
you isKarnal
under against
9416 286 944 docket
process,PMOPG/D/2018/0441491
as reported by AO(Cash)KRL. dated 30.11.2018. Now
vide docket dated
The connection was24.01.2019
disconnected it on
is intimated
18/09/2018 byandyou that Refund case Amounting Rs 726/- was processed
cheque
RE0006932934 has been forcome
Rs. 726back
hasfrom
beenbank duefor
created to refund
date expire
of through cdr vide doc.no.1900066186 and sent to circlr
and this cheque has not been recieved in this office. New office for issue the cheque reported by JAO(TRA))KRL.
security
cheque can be issued by circle office Ambala only after
receive of the above cheque. Second No.0184-2252448
was installed on 09.04.1993 against OYT deposits
The connection
Rs.6000/- which wasbecame
disconnected on18/01/2018
inactive on 11.03.2013.and After Refund case Amounting Rs 1275/- was processed
RE0006287322
completing for Rs.1275
19 years has been
11 months, the created
deposit for refund of
Rs.6000/- was through cdr vide doc.no.1900003520 and sent to circlr
security w.e.f 09.04.1993 @4/- per thousand per month office for issue the cheque reported by JAO(TRA))KRL.
adjusted
(detail OYT rebate 6x4x2=48 bi-monthly and annual
48x6=288 for twenty year=288x20=5760, book keeping
charge
Refundofcase 240)Amounting
total amt 5760+240=6000. The outstanding
Rs 834/- was processed through
dues against
cdr vide (0184-2252448) invoice
doc.no.1900087826 and sentnoto10067400120023
circlr office for
9416139699 Manyaele dated 23.04.2013 is Rs.601/- and rebate
issue the cheque reported by JAO(TRA))KKR. under OYT 1900087826 834
category is Rs.4 per 1000/- per month+Rs.24. Hence the
recoverable amount from you (601-24) = Rs.577/-. This
amount has not been deposited by you, as reported by AO Refund case Amounting Rs 1176/- was processed through
(TRA) KRL through e-mail. Kindly arrange to deposit the cdr vide doc.no.1900040875 and sent to circlr office for
sunil same Refund to case
settleAmounting
the account. Rs 1176/- was processed through issue the cheque reported by JAO(TRA))KKR. Cheque no.
cdr vide doc.no.1900040875 and sent to circlr office for 31555 Dated 24/07/2018 already issued please confirm
61403944658 dr.randhi issue the cheque reported by JAO(TRA))KKR. the delivery of the same from your office
9355869661 Old cheque no 30087 dated 19/6/2018
With reference to above , it is kindly intimated that RE

was not created for landline No. 01744-231432 in
CDR and the docket No. SD1696685 is created in HP
manager for creating of RE of security, informed to sub
9416120008 RE0007088871 bca 1024265859

cdr vide doc.no.1900082732 and sent to circlr office for
9466543034 issue the cheque reported by AO(TRA))KHO.
sunilgautam732@gmail.com

cdr vide new doc.no.1900063489 dated 13.12.2018 and
sent to circlr office for issue the cheque reported by
8397091318 gksvirk@ AO(Cash))KRL.

issue the cheque reported by AO(TRA))KHO. Informed to
divya1809 sub. 1900052330 2288
File for mobile No. 9416009094 has been sent from

9910085189 asrathor CSC , Panipat in Jan,2017 1900016727 2000/-
9896741231
it is intimated that rupees 500 /- are the charges for
restoration of higher speed with tax Rs. 12.14 , as reported
9466550217 JAGJIT by AO(TRA)PPT through e-mail. Informed to sub
Refund case Amounting Rs 50437/- was processed

through cdr vide doc.no.1901390677 and sent to circlr
office for issue the cheque reported by AO(TRA))KKR.
7876629000 Informed to sub.

RE No. RE0006473488 is generated for Rs. 749 billing through cdr vide doc.no.1901331643 and sent to circlr
account no. is 1024166170 & Document No. 1901331643 office for issue the cheque reported by JAO(TRA))KKR
9050367703 dated 23/06/2018 through e-mail.. Informed to sub.
Refund request RE No. RE0007109705 dated 12.03.2019 is

already generated and approved for refund of BB security
Rs. 675/- adjust in next bill . The amount will be adjusted in
9467053855 harmanprit
next bill,reported
is intimated thatby JAO(KKR)
refund case Amounting Rs 1804/- was
processed through cdr vide doc.no.1900070726 and sent As reply given by finance section "cheque no.436254
to circlr office for issuing the cheque ,as reported by dated 31/01/2017 already issued and delievered."Kindly
9466481278 satpraka JAO(TRA))KKR through e-mail. confirm the delivery of cheque and revert back

issue the cheque reported by AO(CMTS))KRL. Informed to
sub.

issue the cheque reported by AO(Cash))KRL. Refund case Amounting Rs 760/- (0180-2671901) and
1175/-(0180-265010)/- was processed through cdr vide
doc.no.1901377314 and 1901388503 and sent to circlr
8901015901 (0180-2665010)1900050956 1100/- office for issue the cheque reported by AO(Cash))KRL.
9896741231 Wrong DOc issue the cheque reported by JAO(TRA))KKR .
Refund case Amounting Rs 554/- was processed through cdr Kindly provide Post SLO Document. PL forward to SSA for
vide doc.no.1900047931 and sent to circlr office for issue generating new Doc nos post blackout period starting
rakeshmathe cheque reported by AO(CMTS))KRL. Informed to sub with 190xxxxxxx.
9416365250 aaankushgoyal@gmail.com 1900003411 2781/- 1006747531 1901311662

satpaulverma14@gmail.com 1901331585 1891/-
satpaulverma14@gmail.com
it is intimated that vide letter no TRA/Kurukshetra/Genl/18-

19 dated 23.03.2019, as per office record, there is no any
bank guarantee related to you laying in the O/o
8053679100 Puritysuccess@gmail.com
AO(TRA)KKR. It is requested to submit the copy of bank 936/- 1901403498
guarantee to AO (TRA) KKR, so that further N/A may be
taken accordingly. Moreover amount of Rs 978 is laying
outstanding against Tele no 01744-287422 in the name of
Smt. Simmi Devi.
cdr vide new doc.no.1901340115 and sent to circlr office
for issue the cheque due to cheque no 10992 did not
received to party, as reported by AO(cash))KRL. Informed
9996166993 sco2sect to sub.

disconnected on 03.01.2019 and RE generation is under
9416311356 rsinghal 03.1.2019 process, as reported by AO(TRA)KRL. Informed to party

for issue the cheque reported by AO(cash))KRL. Informed
9466200244 to sub.
aaankushgoyal@gmail.com complaint already sent to circle office vide docket no dated 22.03.2019 BSNL/HQ/2
Refund case Amounting Rs 118/- ( Charge of bounce

cheque 053702 Rs 484/-) was processed through cdr vide
new doc.no.1904166671 and sent to circlr office for issue
9034739535 mohit7sa the cheque reported by AO(cash))KRL. Informed to sub.
File has been sent to AO(CMTS)KRL on 15.07.2018. 1900023691 5752/-

through cdr vide new doc.no.1901348896 and sent to
circlr office for issue the cheque reported by
1901348896 1102/- AO(TRA))KRL.
Rs411/- Sanjay chaudhry 84 Devi Murti Colony Panipat

for issue the cheque reported by JAO(TRA))KRL. Informed
9728794224 jaspalra to sub.
Telephone number 0180-2662457 was closed

permanently on 15/11/2018 with a outstanding bills of
Rs.1834/- . As per computer records was showing the
security Rs. 3450/- but as per commercial file records
the security was rs. 1200/- and considering security
Rs. outstanding bill got adjusted from the security.
Hence there is no security pending of the subscriber,
as reported by AO(TRA)PPT thoug e-mail. informed to
9812081846 bbverma5party
The telephone number 0180-2573053 closed and RE Refund case Amounting Rs 1208/- was processed
generated - 0006418864 dated 16/05/2018 of Rs- through cdr vide new doc.no.1901322198 and sent to
1208/-. The document no- 1900013947 in the name of circlr office for issue the cheque reported by
Smt Kaushala Devi 249/2 Railway Road JAO(cash))KRL.
With reference MOC PG No.
DOTEL/E/2019/09096 regarding refund of security. In this
regard, it is intimated that No RE is generated for refund of
security wrt Landline No. 01744-232278 BA No.
1024767594 and docket No. SD1717190 is booked for
9416137078 rksahni generation of RE (refund document). RE0007157783 1024767594 1900059310 314/-

for issue the cheque reported by AO(TRA))KHO.
9115505036 tarungupta90@gmail.com 17.04.2018 , 1006832129

for issue the cheque reported by AO(cash))KRL. Informed
9416681136 to sub. Vishal Chhabra S/O Sh. Suraj Parkash Chhabra 155R
Model Town Karnal. Rs 799/- Cheque no 054614 dated
9254245555 VISHALCHHABRA155@GMAIL.COM 26.10.2018.

through cdr vide new doc.no.1901328493 and sent to
9991576269 Ràghubir 2650 1901328493 JAO(TRA))KRL. Informed to party
Rs411/- 1900054647 8.04.2019 Sanjay chaudhry 84 Devi Murti Colony Panipat

through cdr vide doc.no.1900077188 and sent to
circlr office for issue the new cheque reported by
JAO(TRA))KKR.

circlr office for issue the new cheque reported by
AO(TRA))PPT.

AO(CMTS))KRL. Informed to sub.
AO(TRA))KKR. Informed to sub.
Refund case
Amounting Rs
1804/- was
processed
through cdr
vide new
doc.no.19013
92531 and
sent to circlr
office for issue
Kindly provide the cheque
Post SLO and dated
Document. PL 31.01.2017 of
forward to SSA cheque no
for generating 436254 has
new Doc nos been expired,
Refund case Amounting Rs 1804/- was processed post blackout Refund case Amounting Rs 1804/- was processed through as reported by
through cdr vide doc.no.1900084280 and sent to period starting cdr vide new doc.no.1901164354 and sent to circlr office AO(TRA))KKR.
circlr office for issue the cheque reported by with for issue the cheque and cheque no 436254 did not receive Informed to
AO(TRA))KKR. Informed to sub. 190xxxxxxx. by party, reported by AO(TRA))KKR. Informed to sub. sub.
Kindly provide
Post SLO
Document. PL
forward to SSA
for generating
new Doc nos
Refund case Amounting Rs 396/- was processed post blackout
through cdr vide doc.no.1900084279 and sent to period starting
circlr office for issue the cheque reported by with
AO(TRA))KKR. Informed to sub. 190xxxxxxx.
AO(CMTS))KRL.
through cdr vide new doc.no.1901311662 and sent
Refund case
to circlr Amounting
office for issue Rs
the1891/-
chequewas processed
reported by
through cdr vide new doc.no.1901331585
AO(TRA))KKR. Informed to sub. and sent
to circlr office for issue the cheque reported by


docket no dated 22.03.2019 BSNL/HQ/2019/EM-10659

AO(cash))KRL. Informed to sub.
it is intimated that for M N 9419017225, RE

generation is under process, as reported by
AO(TRA)KRL. Informed to party
Refund case Amounting Rs 314/- was processed Refund case
through cdr vide new doc.no.1900059310 and sent Amounting Rs
to circlr office for issue the cheque reported by 1282/- was
JAO(TRA))KKR. processed
through cdr
vide new
doc.no.19000
24984 and
sent to circlr
it is intimated that for tele(01745-241304), RE office for issue
generation is under process and docket no the cheque
SD1716370, as reported by AO(TRA)KRL. Informed to reported by
party RE0007156816 1282/- JAO(TRA))KRL.

AO(cash))KRL. Informed to sub.

JAO(TRA))KRL. Informed to party
type of
case

Greivence NAME Phone No Contact
My telephone 2266022 was disconnected on Feb, 23, 2019 on my request as

message received from BSNL. The bill was given FEb and March. So please check
and correct. 2nd my security should be transferred to my bank account as given in
my application. Till now I dont have any information on security AJIT SINGH KHARUB 0184-2266022 9416158272
gmail Remarks
askharub@gmail.com
type of
case

Exchange poor performance/not working SACHIN SARWALIA 01745-241241,42
Hello sir, this is my second complaint about my broadband which is not working from last 2
weeks. HAR/CO/2019/6171 this is the no of my first complain, so please look after my
complain as soon as possible. Thanking you PURAN SINGH 01749-285596
Telephone is not working at Kotak Mahindra BANK ltd INDRI. Bank is paying regular bills
but it is still not working. Kindly check and do the needful KOTAK MAHINDRA BANK LTD 0184-2382050
9050388800
9884328525 vijay2047rana@yahoo.com
7027781950 NEERAJ.B.K@kotak.com
type of
case

7 DE(NWO)KKR 10.04.2019 HQ HQ BSNL/HQ/2019/1662
1046114048 हह । उसश ददिन आप कमे ववभमाग कक तरफ समे ममेरमा फफोनठठीक हफोनमे कमा
SMS आ गयमा । ममेरमा फफोन आज तक भश ठठीक नहह हहआ। यमे क्यमा मजमाकहह । फफोन
और बमाड्बहन्ड खरमाब हफोनमे समे ममेरमे कमाम कमा नहक्समान हफो रहमा हह , कमसमे कम ममेरमे
समय और पहसमा तफो बबमार्बादि हफो रहमा हह , इस कक जजम्ममेदिमारह ककौन लमेगमा।लगभग एक
समाल समे ममेरमे फफोन मम खरबश चल रहह हह । फफोन और बमाड्बबड खरमाबहफोनमे कक
अनगगनत शशिकमायतमे कर चहकमा हहहूं॥ आप कमे पमास इस बमात कमा ररकमाडर्बा भशहफोगमा कक
ममेरमे न. समे ककतनश शशिकमायतमे हह कफर भश आप कक तरफ समे कफोई ठठीक प्रकमारकमा
सममाधमान नहहहूं हह । क्यमा महझमे उप्भफोक्तमा फफोमर्बा कमा रमास्तमा चहननमा चमादहयमे?अगर अभश भश
आप कमा ववभमाग ममेरमा फफोन और बमाड्बहन्ड ठठीक नहहहूं करतमा तफो महझमेमजबहरह वशि
उप्भफोक्तमा फफोमर्बा मम जमानमा पडमेगमा जजस कमे हजर- खचर कमेजजम्ममेदिमार आप कमा ववभमाग हफोगमा। Raisingh Saini 01744-234988
VPNoBB Link is flapping badly from last 2-3 days , VPN No- 264130 DEPT OF POST 01744-264130
Telephone/Telecom service Faulty AMAR KAUR 01744 260692
Lease line is down ismailabad ,distt.-Kurukshetra PNB 01741-224637
sainiraisingh@gmail.com
7906461058 singh.vishnu@sifycorp.com
8059315994
type of
case
type of
case

PUNJAB
NATIONAL
Leased line of PNB Balu is frequently down from last one month due to transmission BANK 8059315994
gmail Remarks
ni_kkr@pnb.co.in
type of
case
gmail Remarks
type of
S/no Case Unit Date cateogry Docket no Greivence NAME Phone No Contact
case
gmail Remarks
type of
case
type of
case
gmail Remarks
type of
case
1 AGM(Admn)KRL07.04.2019 CPGRMS MOC DOTEL/E/2019/09641

Complaint regarding Telephone GSM Tower installed by Bharat Sanchar Nigam Ltd General
Manager Telecom District Karnal (Haryana)-132001. Kamra atta chakki shri ram market Opp
Ashoka Nursery kunjpura road Karnal Sec-9 Bhawna Kamra 8700525195
gmail Remarks
meghakamra1993@gmail.com
type of
case

Close of Toll Free No 1800-180-1745 GM , IT SOCIETY

gmail Remarks
type of
S/no Case Unit Date cateogry Docket no Greivence NAME Phone No
case
Sir Me Anil Kumar sir me Bsnl Exch Dadlana Township

Panipat Refinery me Kaam karta hu under SDE (G) BSNL PANIPAT
SDE Rajesh garg mo no 09416500144.DET Darbara singh mo no
09416085045. GMTD KARNAL AT PANIPAT Sir muje July 2018 se sem
1 AGM(PlG)KRL 05.04.2019 HQ HQ BSNL/HQ/2019/EM-12384 date 2019 meri ab tak koi pe nahi mili Anil Kumar Contracter Labour
9466223233 anilbsnl1986@gmail.com
type of
case
Greivence NAME Phone No Contact gmail Remarks
type of
case
Greivence NAME Phone No Contact gmail Remarks
s/no Case Unit Date type of cateogry Docket no
case
5 AO(TRA)PPT 7/26/2018 PG I HAR/CO/2018/4860
18 AO(TRA)KKR 8/2/2018 CPGRMS MOC PMOPG/E/2018/0374003
3 AO(TRA)KRL 8/4/2018 PG 1 HAR/CO/2018/5161
4 AO(TRA)KRL 8/6/2018 HQ HQ BSNL/HQ/2018/EM-30229
AO(TRA)PPT 8/1/2018 PG I HAR/CO/2018/5383
6 AO(TRA)KKR 8/9/2018 PG I HAR/CO/2018/5353
5 AO(TRA)KHO 8/12/2018 PG I HAR/CO/2018/5423
DE(NWO)KKR 8/14/2018 PG I HAR/CO/2018/5504
10 AO(TRA)PPT 8/10/2018 HQ HQ BSNL/HQ/2018/EM-30974
26 AO(TRA)KHO 8/16/2018 HQ HQ BSNL/HQ/2018/3585
5 AO(TRA)KHO 8/14/2018 CPGRMS MOC DOTEL/E/2018/20649

8/17/2018 PG I HAR/CO/2018/5578
3 AO(CMTS)KRL 8/9/2018 PG I HAR/CO/2018/5354

8 AO(TRA)PPT 8/29/2018 PG 1 HAR/CO/2018/5869
8 AO(TRA)PPT 8/29/2018 PG 1 HAR/CO/2018/5871
4 AO(TRA)KRL 8/15/2018 CPGRMS MOC DOTEL/E/2018/20718
3 AO(CMTS)KRL 8/4/2018 PG 1 HAR/CO/2018/5163
4 AO(TRA)KRL 8/25/2018 PG I HAR/CO/2018/5781
HAR/CO/2018/5923
6 AO(TRA)KRL 8/31/2018 PG I
1 AO(TRA)KHO 8/31/2018 CPGRMS MOC DOTEL/E/2018/22298

2 AO(TRA)KRL 8/27/2018 CPGRMS MOC PMOPG/D/2018/0314048
9 DE(NWO)KHO 8/30/2018 HQ HQ BSNL/HQ/2018/3795
12 DE(NWO)KHO 8/30/2018 CPGRMS MOC DOTEL/E/2018/22128
6 AO(TRA)KRL 9/4/2018 PG 1 HAR/CO/2018/6020
19 DE(NWO)PPT 9/1/2018 PG c HAR/CO/2018/5956
20 AO(TRA)KKR 9/6/2018 HQ HQ BSNL/HQ/2018/3907
4 AO(TRA)KKHO 8/24/2018 PG I HAR/CO/2018/5787
1 AGM(Genl)KRL 9/10/2018 PG I HAR/CO/2018/6162
Twitter complaint
1 AGM(Plg)KRL 9/5/2018 CPGRMS MOC DOTEL/E/2018/22835
3 AO(TRA)PPT 8/31/2018 CPGRMS MOC DOTEL/E/2018/22326
9/11/2018 PG I
2 AO(TRA)KKR HAR/CO/2018/6285

Twitter
16 DE(NWO)PPT 9/15/2018 PG I HAR/CO/2018/6614
15 DE(NWO)PPT 9/17/2018 PG I HAR/CO/2018/6719
Twitter
5 DE(NWO)KKR 9/26/2018 PG I HAR/CO/2018/7328

6 AO(TRA)KRL 10.10.18 PG 1 HAR/CO/2018/8636
3 AO(TRA)KRL 10/10/2018 HQ HQ BSNL/HQ/2018/EM-39037

AO(TRA)PPT 25.10.18 PG I HAR/CO/2018/9474
3 AO(CMTS)KRL 11/2/2018 PG C HAR/CO/2018/9883

5 AO(TRA)KHO 08,12.11.18 HQ HQ BSNL/HQ/2018/4871,4905
5 AO(Persuit)KRL 14.11.18 HQ HQ BSNL/HQ/2018/EM-42870
AO(TRA)KHO 13.11.18 CPGRMS MOC DOTEL/E/2018/29055

3 AO(CMTS)KRL 11/13/2018 PG C HAR/CO/2018/10429
AO(TRA)KHO 08.11.18 CPGRMS MOC DOTEL/E/2018/28734

Greivence NAME
RAGUBIR SINGH
Refund of deposit KADIYAN
Surrendered my Landline phone NO 01744 227679 with BSNL Kurukshetra ( Circle Karnal Haryana) in early
2017.Refund amount of Rs 1613 approved vide RE 0005647659 dated 30/08/2017 and DOL NO
1900040434.Despite lapse of 11 months payment not released in my favour. Kindly do needful without
further delay. SURESH KUMAR GOEL
The landline telephone with no. 0184-2240138 was disconnected in July, 2017.The Security of Rs. 2160 has
not been received till date.Kindly look into the matter. With Regards, Mrs. Harbhajan Kumari HARBHAJAN KUMARI
Grievance/Request regarding Security fund.Date: 04 Aug 2018 12:05:31 PM
Respected Sir/Madam,. This is to kindly inform you that the landline no.
0184-2240138 was disconnected/discontinued in July, 2017. Further, the
security of Rs. 2160 is yet to be returned till date. Kindly look into
the matter pls Mrs. Harbhajan
Refund of deposit NEETU JUNEJA
Refund of deposit VIPIN KUMAR TANDON
Refund of deposit SUSHIL KUMAR
pl refund ll security ealist VED PARKASH
the above mentioned landline no was disconnected on 06-09-2017 but the security deposit of rs 1355 is yet
to be refunded back to us. kindly look in to the matter or legal action will be taken VEENA SINGLA
Please refund my Security Deposit NARESH KUMAR YADA
BB-Broadband speed low Pankaj Bhardwaj
JUGAL KISHORE
Refund of deposit NANDWANI
I deposited the security for broadband but it is not installed at my home till date. Name for Connection: Sunil
Sachdeva Address: D1-5569-First Floor, Ansal Sushant City, Panipat, Haryana-132103 Bill No.:
KRLPPT228011700032 Date: January 28, 2017 D.N. No.: 0003436749 Customer ID: 1024267491 SUNIL SACHDEVA
Security refund not provided AVDHESH JINDAL
REGARDING BSNL SECURITY NOT RECEIVED NOT RECEIVED BY 7 MONTHS COMPLAINT MANY TIMES BUT
NO RESOLUTION RECEIVED YET FOR BSNL NO.01743-223417 CONECTION FOR GURGENT SINGH CHEEKA HR
KAITHA 136034 MOBILE NO.9729865464 GURGENT SINGH
REGARDING BSNL SECURITY NOT RECEIVED NOT RECEIVED BY 7 MONTHS COMPLAINT MANY TIMES BUT NO
RESOLUTION RECEIVED YET FOR BSNL NO.01743-223417 CONECTION FOR GURGENT SINGH CHEEKA HR
KAITHAL 136034 MOBILE NO.9729865464 GURGENT SINGH
MANGAT RAM
Refund of deposit SAHGAL
Refund of deposit SATPAL
Refund of deposit SATPAL

Refund of deposit CHANDER BHAN
Refund of deposit RAMESH KUMAR
Security not refunded.Disconnection landline on26/12/2017 RAJESHWAR KUMAR
Refund of deposit VINOD KUMAR GUPTA
Refund of deposit ML MATTA
Refund of deposit HARI RAM VASISTHA
I had surrendered my BSNL Landline phone installed at my residence C80, NFL Township, Panipat, Haryana in
the month of July 2017 consequent on my transfer to Naya Nangal Punjab. But regret to say that till date, I
have not received back my security deposit inspite of regular follow up. You are requested to refund the same
at the earliest. RAM PHAL BHARDWAJ
CHANDER PRAKSAH
Refund of deposit SHARMA
SURYA KANT
Refund of deposit SHRIVASATVA
NARENDRA KUMAR
SECURITY OF RS2000 DEPOSITED ON 17.7.95 but not refunded yet , phone disconnected on mar 2017 DINKAR
Refund of deposit DEEPAK MALIK
Application regarding disconnection of my BSNL BB COnnection have been submitted in concerned BSNL
office on 24-04-2017 but till now i have not got my deposit amount inspite of regular follow-up. You are
requested to refund the same at the earliest RANJEET KUMAR
SANDEEP S/O FATEH

Refund of deposit SINGH
Refund of deposit GURU DUTT ANEJA
Refund of deposit SHAM LAL
pl refund secuty of ll no 01745 201501 PREM LATA
SANDEEP S/O FATEH

Refund of deposit SINGH
Refund of deposit MANDEEP SINGH

Refund of deposit RAJESH KUMAR
Refund of deposit PARMOD KUMAR
Refund of deposit J P DHIMAN
Refund of deposit RAJ SINGH
sir i have taken bb plan of rs 99/- .but bill send by you with additional of rs 500 as bb security in bb that was
not tell by me at the time of applying bb. so pls rebate me rs 500 SUBHASH
Refund of deposit RINTU GHOSH
Refund of deposit RAMNATH SHARMA
Well my issue is regarding with the security which bsnl is not refunding from last 4months. I raised
disconnection request of the connection in may 2018 and the connection got deactivated but still they didnt
refunded the security amount which is Rs.2316. i visited their branch regarding the issue, they said they wont
refund any security as it has been stopped from their ambala branch from last 2years. So, i want you to look
into the Matter on immediate basis and initate the refund process. I am attaching the screenshot which
shows that they have Rs.2316 as my security. Sunita
Refund of deposit( File noT-1/refund/208700/11071 dt13.04.2016 has been sent to AO(TRA)KKR by

SDE(G)SBD SATPAL GUPTA
Bsnl charge 236.00 for handset.But as per my knowledge i not receive any hand set from bsnl. so i meet with
A.O TRAI for correction of bill.but he refuse to adjust the amount, he advice me to meet with JTO Model
Town for rectification.When i try to connect with JTO Model Town.He also refused to trace the record.His
behavior is so rude.i also talk with D.T Bsnl.there is no responce from any side .please resolve my issue GULSHAN KUMAR
I had disconnected my phone in January and I have paid everything except the final bill. I was told that the
final amount would be deducted from the security amount and the remaining balance would be sent to us
via cheque. It has been 7 months and we have still not received a single penny. How can I avail my refund C J JOSEPH
I had disconnected my phone in January and I have paid everything except the final bill. I was told that the
final amount would be deducted from the security amount and the remaining balance would be sent to us C J JOSEPH #1436/A,
via cheque. It has been 7 months and we have still not received a single penny. How can I avail my refund? Sector 6
Refund of deposit SUNIL KUMAR
TAPAS KUMAR
please send my security cheque on my new address i.e. C-2172,refinary township,panipat-132140 SIDDHANTA
lling/Recharge (for both LL and mobile): Security Deposit/Balance Amount Refund GURVINDER SINGH
Refund of deposit Shri SUNIL KUMAR
Refund of deposit MURTI DEVI
against BSNL landline and broadband MANOJ KUMAR 01743- 221098 CHEEKA BRANCH SECURITY not
received yet complaint many times 7355597098 9991454442 MANOJ KUMAR MANOJ KUMAR
against BSNL landline and broadband MANOJ KUMAR 01743- 221098 CHEEKA BRANCH SECURITY not
received yet complaint many times 7355597098 9991454442 MANOJ KUMAR MANOJ KUMAR
Refund of deposit DHIAN YOG
This is to bring to your notice that i got my landline connection no. 0184-2266561 closed on 28/03/2018. So
you are requested to refund my security amounted to Rs 1731=00 for which your office informed you on
15/05/2018. So, sorry to say that till date no refund has been received so please look into this matter and
expedite my payment immediately without any further delay. MITHLESH RANI
ADMINISTRATIVE
Excess Billing HPGCL,PPT 24.08.2018 (Bill) due to hagama OFFICER
Refund of deposit GURU DUTT ANEJA

against BSNL landline and broadband related to 01743-221098 MANOJ KUMAR security of this no. not
received yet complaint many times but no resolution received yet 7355597098 MANOJ KUMAR
SWAPAN KUMAR
Refund of deposit MANDAL
Refund of deposit RE0006258481 4718 SRIKRISHAN GOYAL
We have closed our broadband connection in April 2017 with RE number RE0005602229 dated 1-5-2017. But
our security deposit of RS 743 has not been refunded yet. Please get it done SUBHASH CHAND
GRIEVANCE REGARDING NON-PAYMENT OF SALARY TO SECURITY GUARDS AT SSA BSNL KARNAL(HARYANA) COL UDAI BIR SINGH
Refund of deposit HARISH BANSAL

Excess Billing I am only receiving
the 2Mbps speed on the 20 Mbps plan. Also, Today I have received the SMS stating that bill is
generated for my number of Rs 773. How come you are generating bill when there was
no service on my number? Also I requested for plan 491RS then how is it possible to generate
the amount of 773Rs? PANKAJ BHARDWAJ
मलए
सर च
ेटनननेन फफ चम
ए �स �जचचकक मजलक कक थल ेमे
ेसहरयकणक ममा म �ठनकनरदकर ररमनशहकक मकर
ेहूं
े �म ल ल�तऔर बकलकजच �सकन�डन मक म�यसन ककम आ�कथक मकझ न अभच तक मनसकर ल�नह
र ��और
ल� ेें
ेे
�म
मकझ न एक RTI ममाककन मकम �यसन अ कमा कल�
पतक चलक ठनकनहदकर तमा म
और बचएसएनएल कन अ �धकक �र
यफ नन मनर न जकल �
ह �तक �रकर अपनन ल�बपकस करवक रखन हक म �नन
उस ल�ब पर
हतमा
े
े तक �र नहह �ेहूंयन�क
ं आपसनकवन�न
द नअहक ककमा
� ठनकन दकर स
ऐसन और अरकक�धर�रक लकड़
ओ े सकरवकई
ेे
�ख �त करऔर�मकझ न मनर � 3
म ेसकननलहेलवकई
हर �दतमाजकयन मनरेॉ न हम�तक �र
े भच �चनकसॉहकरवकईतमा जकए
ह म ेहूं
ेआज
�नन तक ठनकन दकर कन सच�क भच ल पर�बह �तकनह�र ेें
ेे
यन�हक�क Ishwar Singh
Non-refund of security after disconnection of post paid connections numbers are 9467581374 and
9467581336 V K MEHTA
R/Sir, I had landline BSNL telephone connection with broadband facility no. 01802585477 in panipat district
state Haryana. Which disconnected by deptt. as requested by myself on 02/06/18. But after completion of 3
Month of disconnection the Balance Security Money (caution money taken in advance) not refunded to me. I
had submitted my bank detail alongwith IFSC Code at the time of disconnection requested. After several
communication in telephonic no result founded. Kindly request settle the above stated matter earliest.
thanking you. Customer ID 1006629711 GHANSHYAM
Refund of deposit SANDEEP GARG
Refund of deposit NAVIN KUMAR
Refund of deposit SHER SINGH MALIK
Refund of deposit SUBHASH CHAND MODI
Refund of deposit RAVINDER KUMAR GUPTA
Refund of deposit PREMO DEVI W/O LATESH DHARAM SINGH
Refund of deposit MAN SINGH SAINI
Refund of deposit AJAB SINGH RAWAL
Refund of deposit BHARAT AGGARWAL
Refund of deposit SHYAM SUNDAR BATRA

Refund of deposit RAI SINGH KATHAIT
Refund of deposit SURESH BANSAL
RADHE SHYAM
My security of RS 2000 not refunded, phone surrender in December 2017
Refund of deposit PREMO DEVI W/O

LATESH DHARAM
SINGH shanti nagar,
model town PPT
AJAB SINGH RAWAL

Given Doc no is not valid. Please confirm the same and provide a new Doc No. #94, MT PANIPAT
Anil
in my last complaint ( HAR/CO/2018/5781 ) I was demand for 236/- of excess charges.but Bsnl Give me 118/-
against 236/-.This is request to You Plz release my second installment.And also request to pay my balance of
secuirty amount GULSHAN KUMAR
I had changed my postpaid connection to prepaid and applied for the security refund almost one and a half
years back but till today I couldnot get any response Kindly refund my security as soon as possible RAVINDER KUMAR
Refund of deposit SUMITRA SAINI
Refund of deposit HARI RAM VASISTHA
Refund of deposit USHA MITTAL
Refund of deposit SANGEETA GARG
Refund of deposit JATINDER SINGH
RAMESH KHARB SH
Refund of deposit ROOP RAM
i had surrenderde my land line no 234306 but i had not received cheque of security deposit till now. please
refund my security. PARAM JEET SURJEWALA
i had converted my postpaid mobile no 9416038430 to prepaid . but till now i had not received refund of
security deposit. pl issue refund cheque. RAVINDER MOHAN
My Broad band is faulty from 15 days. also met to SDE but no one making it set right. please ersolve the fault
or i will disconnect that telephone RAMESH GAUTAM
Refund of deposit SOMPRAKASH GARG

i had surrendered my number 234114 (approx one year back) but till now refund of security has been given
to me. please refund my security. DEEPAK KUMAR
For my BSNL Landline Phone Number 0184-2266913 the deposit balance of Rs.3060 has not been received
yet. The details of my phone are as follows: Customer ID 1006545568 Account Number 1006816176 BSNL
disconnected the phone in June 2018 and it has been more than 100 days since then but BSNL has not yet
sent the cheque for the deposit amount. Let me know in case any other information is required from my end.
Please address my grievance at the HARBHAJAN KAUR VIRK
My no has been disconnected but my security does not refunded so please refund my security i.e 1572 ₹. JAI BHAGWAN SHARMA
Dear Sir, You are requested to send refund of my security deposited for LL no 0184-2265104 under name of
Mithlesh Rani as this no. was disconnected in month or March 2018. And your attention is invited to my
request docket no. HAR/CO/2018/6020 which was raised earlier as well but till date no action take. So,
request you to look into this matter and take immediate and necessary actions. MITHLESH RANI
I got my BSNL landline no 0184 2286822 disconnected long back, however, my security deposit amount has
not been refunded to me so far AJAY PARTAP SINGH
I ended subscription of my BSNL mobile no 9896966088 disconnected long back, however, my security
deposit amount has not been refunded to me so far. Pl refund the same without any further delay. AJAY PARTAP SINGH
M NO 9416600530 got disconnected about one year ago. But security not refunded so far despite lot of
pursuance.So pl direct the all concerned for early refund of security. Regards Ramesh Kumar. NEELKANTH LOOMTEX
Dr, Vinod
Ishan Garg S/O
Adjustment of security deposit for broadband 15.08.2018 Tiwari
Anil Kumar
Refund of landline security Garg
REGARDING SECURITY TO LANDLINE 01744271763 Balvinder Singh
Refund of deposit BALWAN SINGH KUND
Also security refund of 9467581374 The connections were got disconnected in Jan.2018 and request for
refund of securities was submitted atCustomerCareCentre, V K MEHTA
Refund of deposit DES RAJ
Refund of deposit NARENDER DAWAR
Refund of deposit SATISH SHARMA
Refund of deposit BALDEV RAJ AHUJA
Security Money PUNIT
Security Money refused for 18 months Shobit Sharm

Pls refund my security as this connection has been disconnected since May 2017.This is too late. MAHAVIR PARSAD
Refund of deposit MOHAN LAL
Refund of deposit SAVDESH KUMAR SHARMA
Refund of deposit VIR PARKASH BHARDWAJ
my landiline no. 01743-221098 i was closed on 16/08/2018 and my mobile no.7355597098 / 9991454442 i
m not received my security yet also i m requested to close my connect on 16/08/2018 but my connection
closed later then requested date. MANOJ KUMAR
Grievance for misbehaving and not explainingDate: 13 Nov 2018 11:36:42 AM

Respected sir Today we received call from Bsnl employee and he misbehaved
with us and did not give us any information regarding charges and just
said we take legal action against you our land line number 01842283057
registered address 1182 sector six karnal haryana in the name of Ritu
Seth we have closed our connection long back and for that we had given
written application too in the offfice but in place of closing the matter
and not imposing any further charges they are herresing the customer who
was associated with you for more than 20 years. It&rsquos very painful
for me . Kindly take action against employee who misbehaved and request
you close my account with you and refund our security amount deposited to
you. Hope you will take above matter on proity Regards Ritu Seth 1182
sector 6 karnal Do not Ritu Seth 1182 sector 6
closed later then requested date COMPLAINT MANY TIMES AT EXCHANGE ALSO TAKE MORE CHARGES ON
LATER BILL BY ME FOR BSNL BROADBAND MODEM ACTUAL CHARGES 1250RS. APROX BUT BSNL CHARGES ME
1400RS. WHAT IS THIS my connection closed requested on 16/08/2018 then why bill generate for from
01/09/2018 to 30/09/2018 this is wrong...... i m attached in this complaint two pdf pages one is bill and 2nd
closure receipt so please give me 500rs. security plus 150rs. extra charges of modem i m received modem
details:- company syrma technology MODEL NO. DSLW200-SY ADSL2 PLUS CPEs Type W2 S/N 150710034240
MAC 1CA53235A180 ALSO RECEIVED LANDLINE TELEPHONE WITH MODEL NO.CLI-09 YEAR OF MFG 2017
S.NO.0544951 THIS IS A LARGE FRAUD OF GOVT. COMPANY BSNL WITH COUSTOMERS I KNOW I M A SIMPLE
MEN AND I WILL NOT FIGHT WITH GOVT. COMPANY BUT ONLY REQUESTED YOU FOR GIVE ME PROPER
RESOLUTION AND WANT TO REQUEST TAKE ACTION YOUR WRONG WORKING EMPLOYS GIVE ME FULL
REFUND PLEASE 500PLUS150 EQUAL 650RS. THANKS MANOJ KUMAR
Non-refund of security after disconnection of post paid connections VIRENDER KUMAR MEHTA
closed later then requested date COMPLAINT MANY TIMES AT EXCHANGE ALSO TAKE MORE CHARGES ON
LATER BILL BY ME FOR BSNL BROADBAND MODEM ACTUAL CHARGES 1250RS. APROX BUT BSNL CHARGES ME
1400RS. WHAT IS THIS my connection closed requested on 16/08/2018 then why bill generate for from
01/09/2018 to 30/09/2018 this is wrong...... i m attached in this complaint two pdf pages one is bill and 2nd
closure receipt so please give me 500rs. security plus 150rs. extra charges of modem i m received modem
details:- company syrma technology MODEL NO. DSLW200-SY ADSL2 PLUS CPEs Type W2 S/N 150710034240
MAC 1CA53235A180 ALSO RECEIVED LANDLINE TELEPHONE WITH MODEL NO.CLI-09 YEAR OF MFG 2017
S.NO.0544951 THIS IS A LARGE FRAUD OF GOVT. COMPANY BSNL WITH COUSTOMERS I KNOW I M A SIMPLE
MEN AND I WILL NOT FIGHT WITH GOVT. COMPANY BUT ONLY REQUESTED YOU FOR GIVE ME PROPER
RESOLUTION AND WANT TO REQUEST TAKE ACTION YOUR WRONG WORKING EMPLOYS GIVE ME FULL
REFUND PLEASE 500PLUS150 EQUAL 650RS. THANKS MANOJ KUMAR
Refund of deposit SWARAN SINGH GILL
Phone No Contact Email ID Remarks
0180-2577198 2907 1900033277
Refund case Amounting Rs 1613/- was processed through cdr vide

doc.no.1900040434 and sent to circlr office for issue the cheque reported
01744-227679 , 9416473584 goelsure by JAO(TRA))KKR . Informed to Party

0184-2240138 9896342038 ramchand by AO(TRA))KRL . Informed to Party

9896342038 , doc.no.1900034848 and sent to circlr office for issue the cheque reported
0184-2240138 9915487263 ramchand by AO(TRA))KRL . Informed to Party
0180-2691400 1900057972 1425
0180-2658749 1900065605 944
0180-2641333 8708881793 2195 19000
01744-234400 1900008446 683
01746-234728 9896040728 ashish17 1900053385 1354
0180-2595444 1900034837 1008/-
01744-259001 9530964411 pank9j@gmail.com>
0180-2653399 1900061533 404
0180-2620025 8901188110 shubham. 1900015777 500/-
Your T No 0180-2662990 is working ,if you want security ,pl apply for
close of tele no ,after that security may be refunded as terorted by
0180-2662990 jindalavd JAO(TRA)PPT informed to party.

01743-223417 9729865464 buntysolu by AO(TRA))KHO . Informed to Party.

9729865464 , doc.no.1900081606 and sent to circlr office for issue the cheque reported
01743-223417 9729865464 buntysolu by AO(TRA))KHO . Informed to Party.

0180-2659640 1900055836 1208 by AO(TRA))PPT .

0180-2659113 1900057881 1732 by AO(TRA))PPT.
This no 0180-2569640 does not relates to Sh. Satpal as reported by
0180-2569640 AO(TRA)PPT
0180-2583216 by AO(TRA))PPT.

0180-2579505 by AO(TRA))PPT.

01744-221273 9355923400 rajeshwa by JAO(TRA))KKR.

01744-231971 9802042266 by JAO(TRA))KKR.
RS 2340/- APPROVED ON 30.08.2017 AND ERP DOCUMENT NO IS

01744-222850 1900040484
0180-2570614 1900057882 693
0180-2665073 9416983673 rpbhardw 1900045228 1690
01744-225516 1900014062 983

0180-2595722 by JAO(TRA))PPT.
Rs 795 approved vide RE0005939915 and for rest amount i.e. rs 1200 ,
manual sanction sent to AO CASH KARNAL VIDE LETTER No: -
01744-259004 9416570985 TR/REFUND/GENL/KKR/113 Dated at Kurukshetra, the 18.08.2018
0180-2657795 1900081257 852
0180-2671305 8989061305
ranjeet.k.verma@gmail.com 1900065777 598
On checking the refund record of TRA section it is found that

refund case of T.NO. 0180-2573051 in the name of SH
SANDEEP KUMAR ADVOCATE has already been setlled and
finalised for Rs.1146/- and the same has already been forwarded to
AO(Cash) Karnal vide RE0004203255 Dated 03.12.2016
0180-2573051 Document no 1900059241.
0180-2573120 9813102573 1900059242 2277
0180-2573472
01745-201501 1900037808 1096
0180-2573051
0180-2595090 1900020176 666

0180-2645315 1900045287 1768
0180-2660899 1900053344 1050
0180-2574052 1900061418 1567
0180-2633577 1900055841 493

It is requested that the subcriber first pay the full amount of bill and
the excess security if any will be refunded/adjusted in the next bill
01744-261216 as reported by JAO(TRA)KKR through e-mail.
0180-2585177 1900015709 300
0180-2648060 9215962004 1900087713 2392
0184-2286698 9896044069 sunitasha 1900014003 2315
As per CDMA Kenon system record available, there is no security against

this CDMA No 01744208700 and outstanding dues pending against this
CDMA no is Rs. 1380/- As reported by AO(CMTS)KRL through e-mail.
01744-208700 9466022146 satpalgupta146@gmail.comInformed to party

0184-2233445 9812417771 gulshanm by AO(TRA))KRL .

0184-2281352 9466385656 Jjay7874 by AO(TRA))KRL .
0184-2281352 9466385656
Jjay7874@gmail.com 152 1900003404

0184-2260400 9729730782 by AO(TRA))KRL .
0180-2620035 1900010819 1175

Cheque no 02030373 dated 03.07.2018 1268 speed post
01746-281621 9671809121 gurvinder EH716419655IN dated 04.09.2018
It is intimated that Telephone No.0184-2260400 was working in the
name chopra cloth house with security Rs/800. which was refunded on
dated 30/08/2018 Manual sanction memo was issued for refund the
security. Second No.0184-2252448 was working in the name of sunil
kumar.opened on 09/ 04/ 1993 against OYT Rs/-6000 which was
adjusted w.e.f 09/04/1993@4/-per thousand per month. Total amount
has been adjusted. Rs600/- is still outstanding against said no. This
0184-2252448 9729730782 sunilg amount not deposited by you.
0180-2647283 9896190483 1900034767 2677
The party has surrendered/disconnected the connection

on 27.8.2018, the adjustment for the modem of Rs 150
also made in the crm wide complaint no 1043605549, but
due to diconnection in process it cant be proceed, as per
discussion with TRA kaithal this amount will be adjusted
9541868735 manoj999in security.
The party has surrendered/disconnected the connection

on 27.8.2018, the adjustment for the modem of Rs 150
also made in the crm wide complaint no 1043605549, but
due to diconnection in process it cant be proceed, as per
discussion with TRA kaithal this amount will be adjusted
9541868735 manoj999in security.
01744-227401 1900003424 750
0184-2266561 9896220248 om.mithl 1731 1900013746
0180-2561447 case sent to aotr for refund of hangma
0180-2573120 9813102573 365727 16.05.2016
9541868735 manoj999145@gmail.com
0180-2595769 9896223769 1900006324 349

01744-224869 by JAO(TRA))KKR .
01746-223542 Alok.k.ga 1900069026 743
9971196717 All payment is cleared as per office record reported by SDE(Genl)KRL
0180-2672488 1900053365 1551

In the first bill Rs 529(i) for CLIP Instrument, Rs 100.65(ii) for land line
rent for 13 days from 17.07.2018 to 29.07.2018 @240/month , Rs
32.19(iii) for BB rent from 30.07.2018 to 31.07.2018 @499/month and Rs
2.40(iv) for usage (call charges), hence a total of (i+ii+iii+iv -Rs10/- GO-
Green-Discount) Rs 654.24 plus GST Rs 117.78 @(9% SGST +9 % CGST)
has been charged, making it to a sum of Rs 772.02/- reported by
01744-259001 9530964411 JAO(TRA) through e-mail.
it is intimated that the case has been handed over to SDE (Vig.) O/o
GMTD Karnal for investigation. It will be setteled, as soon as is
9728141111 ishukash received from SDE (Vig.) KRL. This is your kind information Pl.
1900041961 470 (9467581336) 485 1900041962(9467581374)
0180-2585477 9896628364 gdass197 refund case sent on 20.7.18 to karnal
01744-262499
0180-2566010
0180-2651015 1900034853 271
0180-2661825 1900012143 385
0180-2658978 1900040265 856
0180-2681500 1900003606 1265
01744-231171 1900003610 6488
0180-2657422 1348 1900008199
01745-243447 1900081196 775
0180-2520254 1900081481 268

0180-2650460 1900003524 1090
0180-2634932 1900095262 484
0180-2595722
01744-270284 9812712340

doc.no.1900003606 and sent to circlr office for issuing the cheque,
0180-2681500 reported by AO(TRA))PPT .
0180-2657422

0180-2652415 reported by AO(TRA))PPT .

0184-2233445 9812417771 gulshanm reported by AO(TRA))KRL .
01744-244316 9416392460 prashant. 1900047845 1677
01744-235736 9355600008 1900045232 799
0180-2570614 1900057882 693
01744-224800 9467854800 1900058005 2310
0180-2571281 9813038481 1900049442 586
0180-2595222 9896260076 jatinderi 1900065696 2392
0180-2668787 1900020232 1551/-
01746-234306 7029624250 1900015750 1222/-
9416038430 9416038430 1900023704 4874/-

it is intimated that line is ok and splitter is faulty, infrmed to party , as
01744-270855 9896415231 abc@redifreported by SDE(P)KKR.
01744-264242
01746-234114 9896724114
0184-2266913 8397091318 gksvirk@h 1900023314 3060
0743-223707 9813051773 Sandeep.pandit1990@gmail.com
0184-2266561 9896220248 om.mithl 1731 1900013746
0184-2286822 9896966088 mail.sing 1900020263 2521/-
9896966088 mail.sing 1900053738 2809/-
9416600530 7988214853 jatin.ram 1900016644 519
it is intimated that for telephone(0184-2268165), bill amount is Rs 2108/-

, security is Rs 1150 /- and O/S amount is Rs 958/- to be diposited by you,
0184-2268165 portalhel as reported by AO(TRA)KRL.
01744-224419 9416570808 gargisha 1900020213 6299
01744-271763 singh.bal 1900020341 676
0180-2653470
9467581336 vkmehta4 485 1900041962 470 1900041961
0180-2670074 1900081379 900
0180-2569227 9518612619 1900003540 2614
01746-235602 9813569246 1900033486 2539
0180-2632628 9996262628 901 1900013787
01746-225545 1900041053 729
01744-288528 9802628428 shobitsharmarawa1@gmail.com

01746-229624 9255590755 mahavirg 1900040363 1314
0180-2570493 1900020908 306
0180-2644450 1900087229 2063
0180-2639612 1900040577 1562
The account of this no. is not yet settled and refund order not
received in CDR system till date hence RE no. cannot be provided
01743-221098 9541868735 manoj999and refund case can be submitted on settlement of account.
it is intimated that on telephonic talk to you by AO (Persuit) KRL on

dated. 13-11-2018 to make the payment of Rs 1159/- and all the bill
detail, security adjustment are clearly explain to you , but you
clearly refuse to make the payment, after that you are requested to
make the payment otherwise department has wright to take Legal
0184-2283057 dogzonek action against you, as reported by AO(Persuit)KRL through e-mail.
it is intimated that the account of this no. is not yet settled and refund
order not received in CDR system till date, hence RE no. cannot
be provided so that refund case can be submitted for settlement of
01743-221098 9541868735 Refundas
manoj999account, case Amounting
reported Rs 484/- was processed
by AO(TRA)KHO through cdr vide
through e-mail
9467581374 by AO(CMTS)KRL .
it is intimated that the account of this no. is not yet settled and refund
order not received in CDR system till date, hence RE no. cannot
be provided so that refund case can be submitted for settlement of
01743-221098 9541868735 manoj999account, as reported by AO(TRA)KHO through e-mail
0180-2655269 1900059099 1166 by AO(TRA)PPT .
doc.no.1900033277 and sent to circlr office for issue the cheque reported by
AO(TRA))PPT . Informed to Party

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT . Informed to party

JAO(TRA))KKR .

AO(TRA))KHO . Informed to party

AO(TRA))PPT .
Complaint already exist under docket no BSNL/HQ/2018/EM-31168 dated
13.08.2018

AO(TRA))PPT .

AO(TRA))PPT .
1900081606 1658
JAO(TRA))KKR.

JAO(TRA))PPT.

JAO(TRA))PPT.

JAO(TRA))KKR.
Refund case Amounting Rs 795/-(for D No 1900087655) and Rs 1200/- (for D No

1900036813) were processed through cdr vide and sent to circlr office for issue
the cheque reported by JAO(TRA))KKR.

JAO(TRA))PPT.

JAO(TRA))PPT.



AO(TRA))PPT .

AO(CMTS))KRL .

AO(TRA))PPT .

AO(TRA))PPT .
AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))KRL .

AO(TRA))KRL .

it is intimated that refund case amounting Rs 1268/-(Tele
AO(TRA))PPT . no 01746-281621),
cheque no 02030373 dated 03.07.2018 has been sent to the party through AO
(TRA) kaithal by speed post no EH716419655IN dated 04.09.2018. Informed to
party for collection of cheque.
it is intimated that telephone No.0184-2260400 was working in the name chopra
cloth house with security Rs/800, manual sanction memo was issued for refund
the security and refund case amounting Rs 800/- was processed through cdr vide
doc.no.1900040914 and sent to circlr office for issuing the cheque. Second
No.0184-2252448 was working in the name of sunil kumar opened on 09/ 04/
1993 against OYT Rs/-6000, which was adjusted w.e.f 09/04/1993 @ 4/-per
thousand per month and total amount has been adjusted and rs600/- is still
outstanding against said no, this amount has not been deposited by you, as
reported by AO (TRA) KRL through e-mail.

AO(TRA))PPT .
it is intimated that tele no (01743-221098) has been

disconnected on dated 27.08.2018. As discussion with TRA it is intimated that tele no (01743-
221098) has been disconnected on dated
kaithal balance amount of security after adjustment may be 27.08.2018. Security will be redunded in
refunded to you, as reported by SDE(G)Cheeka through e-mail. due time.
it is intimated that tele no (01743-221098) has been

disconnected on dated 27.08.2018. As discussion with TRA it is intimated that tele no (01743-
221098) has been disconnected on dated
kaithal balance amount of security after adjustment may be 27.08.2018. Security will be redunded in
refunded to you, as reported by SDE(G)Cheeka through e-mail. due time.

JAO(TRA))KKR .

AO(TRA))KRL .
it is intimated tha tcase sent to aotr for refund of hangma and adjustment will be
made in next bill as reported by AO(TRA)PPT
it is intimated that cheque no 365727 dated 16.05.2016 has been issued to the
party and no amount is pending as per record, as repored by AO(Cash)KRL.
Informed to party
it is intimated that tele no (01743-221098) has been disconnected on dated
27.08.2018. Security will be redunded in due time.

AO(TRA))PPT .

AO(TRA))KHO .

AO(TRA))PPT .

AO(TRA))PPT .
Refund case Amounting Rs 470/-(9467581336) and 485/-(9467581374) were
processed through cdr vide doc.no.1900041961 and 1900041962 and sent to
circlr office for issue the cheque reported by AO(CMTS)PRL .

doc.no.1900033483 and sent to circlr office for issuing the cheque, reported by
AO(TRA))PPT .

JAO(TRA))KKR .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

JAO(TRA))KKR .

AO(TRA))PPT .

AO(TRA))KRL .

AO(TRA))PPT . For T No 0180-2620254
AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

JAO(TRA))KKR .
it is intimated that cheque no 031522 of Rs 1265/- dated 24.07.2018 has been

sent by dispatch section on dated 30.07.2018 vide RH255488169-IN and delived to
party on dated 9/8/2018 as per internet report.

AO(TRA))PPT .

AO(CMTS))KRL .

JAO(TRA))KKR .

AO(TRA))PPT .

JAO(TRA))KKR .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))PPT .

AO(TRA))KHO .

doc.no.1900023704 and this docket no is ok and cannot be changed,as reported
by AO(Cash)KTL, sent to circlr office for issuing the cheque, reported by
AO(CMTS))KRL .

JAO(TRA))KKR .
AO(TRA))KHO .
Refund case Amounting Rs 3060/- was

processed through cdr vide
doc.no.1900023314 and sent to circlr
office for issuing the cheque, reported by
AO(TRA))KRL .
Refund case Amounting Rs 1572/- was issued vide cheque no 428937 dated
27.01.2017 and same sent to the party.This cheque was not come back to BSNL
and cleared in the system ,as reported by AO(cash))KRL . Informed to sub
through e-mail

AO(TRA))KRL .

AO(TRA))KRL .

AO(CMTS))KRL .

AO(CMTS))KRL .

AO(TRA)KKR .

AO(TRA)KKR .

AO(TRA)PPT .
Refund case Amounting Rs 485/- for Tele no 9467581374 was processed through
cdr vide doc.no.1900041962, Rs 470/- for Tele no 9467581336 was processed
through cdr vide doc.no.1900041961 and sent to circlr office for issue the
cheque reported by AO(CMTS))KRL .

AO(TRA)PPT .

AO(TRA)PPT .

AO(TRA)KHO .

AO(TRA)PPT .

AO(TRA)KHO .

AO(TRA)KKR .
AO(TRA)KHO .

AO(TRA)PPT .

AO(TRA)PPT .

AO(TRA)PPT .

PG Case On 11.04.2019

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Row LabelsCPGRMS HQ PG Grand Total

Contracter Labour 9466223233 anilbsnl1986@gmail.com

0184-2266022 9416158272 askharub@gmail.com

01749-285596 9884328525 vijay2047rana@yahoo.com

0184-2382050 7027781950 NEERAJ.B.K@kotak.com

1 AGM(Call Centre)KRL 08.02.2019 HQ HQ BSNL/HQ/2019/EM-4700

2 AGM(Call Centre)KRL 11.02.2019 PG I HAR/CO/2019/2582

11 DE(NWO)PPT 25.01.2019 PG I HAR/CO/2019/1642

5 DE(NWO)KKR 07.02.2019 PG I HAR/CO/2019/2664

15 SDE(Mobile)KHO 08.02.2019 HQ HQ BSNL/HQ/2019/EM-4563

5 DE(NWO)KHO 13.02.2019 HQ HQ BSNL/HQ/2019/EM-5319

13 DE(NWO)PPT 12.02.2019 PG C HAR/CO/2019/2688

4 DE(NWO)KHO 11.02.2019 PG c HAR/CO/2019/2602

2 AGM(Plg.)KRL 01/11.02.2019 CPGRMS MOC PMOPG/E/2019/00622

3 AGM(Plg.)KRL 12.02.2019 PG C HAR/CO/2019/2689

1 AGM(Call Centre)KRL 30/12.01/02.2 CPGRMS MOC PMOPG/E/2019/00567

8 DE(NWO)KRL 13.02.2019 PG I HAR/CO/2019/2892

14 DE(NWO)KRL 09.02.2019 PG I HAR/CO/2019/2496

15 DE(NWO)KRL 09.02.2019 CPGRMS MOC PMOPG/E/2019/00791

10 DE(NWO)KRL 30.01.2019 HQ HQ BSNL/HQ/2019/EM-3456

16 AGM(Call Centre)KRL 19.02.2019 PG I HAR/CO/2019/3263

13 DE(NWO)PPT 15.02.2019 HQ HQ BSNL/HQ/2019/EM-5680

2 AO(TRA)KHO 14.02.2019 PG I HAR/CO/2019/2977

8 DE(NWO)KKR 18.02.2019 PG I HAR/CO/2019/3172

8 DE(NWO)KKR 20.02.2019 PG I HAR/CO/2019/3346

4 DE(NWO)KKR 14.02.2019 PG c HAR/CO/2019/2935

5 DE(NWO)KKR 14.02.2019 HQ HQ BSNL/HQ/2019/EM-5517

7 DE(NWO)KKR 20.02.2019 PG I HAR/CO/2019/3324

7 DE(NWO)KRL 16.02.2019 PG I HAR/CO/2019/3074

4 DE(NWO)KKR 14.02.2019 PG I HAR/CO/2019/2946

2 DE(NWO)KKO 18.02.2019 PG I HAR/CO/2019/3151

7 SDE(Mktg)KRL 13.02.2019 PG I HAR/CO/2019/2856

4 DE(NWO)KKO 18.02.2019 PG I HAR/CO/2019/3181

13 DE(NWO)KRL 21.02.2019 PG I HAR/CO/2019/3452

13 DE(NWO)KRL 23.02.2019 PG O HAR/CO/2019/3582

10 DE(NWO)KRL 08.02.2019 HQ HQ BSNL/HQ/2019/EM-4776

7 DE(NWO)KKR 22.02.2019 PG I HAR/CO/2019/3535

1 AGM(Coml)KRL 25.02.2019 HQ HQ BSNL/HQ/2019/EM-7183

10 AGM(Coml)KRL 26.02.2019 PG I HAR/CO/2019/3744

10 DE(NWO)KRL 22.02.2019 PG I HAR/CO/2019/3482

6 DE(NWO)KKR 21.02.2019 PG I HAR/CO/2019/3455

1 AGM(call-centre)KRL 26.02.2019 HQ HQ BSNL/HQ/2019/EM-7442

6 DE(NWO)KKR 27.02.2019 HQ HQ BSNL/HQ/2019/EM-7636

6 DE(NWO)KRL 28.02.2019 PG I HAR/CO/2019/3835

2 DE(NWO)KKR 26.02.2019 PG I HAR/CO/2019/3838

6 DE(NWO)KRL 09/01.02/03.2 CPGRMS MOC DPG/T/2019/80251

7 DE(NWO)PPT 28.02.2019 PG I HAR/CO/2019/3844

3 DE(NWO)KKR 21.02.2019 PG I HAR/CO/2019/3461

8 DE(NWO)KRL 01.03.2019 PG I HAR/CO/2019/3874

7 DE(NWO)KKR 05.03.2019 PG I HAR/CO/2019/3994

9 DE(NWO)KRL 05.03.2019 PG C HAR/CO/2019/4001

13 DE(Coml)KRL 07.03.2019 PG C HAR/CO/2019/4139

3 DE(NWO)KHO 06.03.2019 PG I HAR/CO/2019/4106

8 DE(NWO)PPT 04.03.2019 PG I HAR/CO/2019/3979

4 DE(NWO)KKR 05.03.2019 PG C HAR/CO/2019/4000

6 DE(NWO)KKR 05.03.2019 PG I HAR/CO/2019/4034

10 DE(NWO)PPT 06.03.2019 PG I HAR/CO/2019/4085

2 AGM(Coml)KRL 07.03.2019 HQ HQ BSNL/HQ/2019/EM-8569

6 AO(TRA)PPT 10.03.2019 PG I HAR/CO/2019/4286

1 AGM(Coml)KRL 08.03.2019 PG I HAR/CO/2019/4199

12 DE(NWO)KRL 07.03.2019 PG i HAR/CO/2019/4144

13 DE(NWO)KRL 10.03.2019 PG I HAR/CO/2019/4289

12 DE(NWO)KRL 25.02.2019 HQ HQ BSNL/HQ/2019/EM-7285