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CHECKLIST
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WEB SITE HOSTING AGREEMENT
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p Not all items are relevant in all contractual situations. In some situations, other provisions may be
y appropriate that are not listed below. The following checklist is, however, a basic and general guide as to
r what provisions it may be important to include, or at least consider, in the Web Site Hosting Agreement
i that you enter into. This document is not intended to substitute for legal advice nor legal wording provided
g by a competent advisor in the relevant legal jurisdiction.
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t Title of contract
E
n Identity of the parties
v
i Individuals or business entities
s If businesses, what type? (partnership, corporation, LLC, etc.)
i Name of person signing on behalf of the business
Signer’s official title
o
Does he or she have authority to bind the business?
n
Are there standards for permitted downtime of server? Is periodic maintenance and
backup downtime provided for? Are there required response times if there is a server
problem?
What are required hours of operation and customer support hours?
Are mirror sites required/permitted? If so, what server can they be on? Separate
server/location?
What are backup responsibilities? How frequent? Where must backups be stored?
Does client have FTP access, secured or otherwise? Is host liability limited? What
policies and procedures apply of client has FTP access? Must client notify host of new
material on server?
Can owner access the site to make changes? Is access secure, password protected,
etc.?
Are E-Mail Accounts included? How many? Web based?
Web Development
Email Accounts
Search Engine Placement
Monitoring and Reporting
Store Fronts
E-Commerce Solutions
Credit Card/Merchant Accounts
Marketing
Links and Advertising
Responsibilities of Client
Any restrictions regarding content? Adult sites, obscene materials, any other materials?
Limit to specific site presented for hosting?
To assure that material does not infringe?
Assure material not illegal.
Acknowledge host policies such as anti-spamming, bulk mail marketing, etc.
Does host have the right to monitor site reserved?
Client should represent and warrant that the material to be hosted does not infringe on
the proprietary rights of any other party.
Is host held harmless?
Does client acknowledge Digital Millennium Act procedures? If claimed infringement,
contract should state that host gets the right to shut the site down.
Specifically prohibit infringing material to be located on the site and make it grounds for
termination of hosting agreement.
Term and termination
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o Even before termination, can client transport site to another host?
p How does termination tie in with hosting fee?
Is there an early termination fee or penalty?
y When does the term commence? Immediately? Upon delivery of Web Site? If also
r developing site, upon substantial completion of site? Or does hosting fee commence during
i development?
g
h
Compensation – Hosting fees
t
What is fee structure for hosting and other services.
E Hosting fee limited to hosting services? Other services require separate fee or included
n within hosting fee?
v What are payment terms? Monthly in advance? Form of payment?
Does payment vary depending upon disc space, dedicated bandwidth, etc.?
i How long does fee last? Can it be changed during the term? Does it escalate upon
s renewal?
i Can page be shut down if hosting fee is not paid? Hold harmless from business losses to
o client if page is shut down for non-payment?
n
Warranties of Host
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o Are warranties limited to those specifically made under agreement?
r Are other warranties disclaimed? Incidental and consequential damages disclaimer?
p Warranties of merchantability and fitness for a particular purpose?
Limit possible damages to cost paid for hosting service.
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a Miscellaneous
t
i Attorneys fees
o Modification of Agreement
n Time of the Essence
. Survival
Necessary Acts and Further Assurances
2 Execution
0 Specific Performances
0 Representation on Authority of Parties
2 Force Majeure
Company seal
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