Christopher Walker

System Engineer and Administrator Virtualization

Professional Summary
▪ IT Professional with 19+ years’ experience in Systems and Network Administration with a primary focus on
MS Windows Servers NT, 2000,2003, 2008, 2012 and 2016 Standard/Enterprise operating systems.
▪ Extensive experience developing procedures, policies, technical manuals, software guides and instructions,
executive briefings and presentations.
▪ Comprehensive background in the installation, upgrades, configuration, rollout and support of hardware,
software, peripherals and network devices.
▪ Deployed key VMware ESX/ESXi technologies, expertise with HA/DRS, P2V. ESX migrations from 3.01 to 3.5
to VSphere 4.0. Deployment of business critical technologies -VSphere View and VMware SRM (Site
Recovery Manager).
▪ Experience working on Virtual Infrastructure, vSphere Client and setting up ESX in the virtual environment.
▪ Experience with Microsoft Exchange 2003-2010 and Office 365 administration. Windows Server 2003-2016,
Microsoft Active Directory, DNS, DHCP, Routing and Remote Access.
▪ Proficient knowledge in Remote Desktop Management.
▪ Worked on Disaster Recovery Planning on a Data Center Environment.
▪ Maintaining Data in an offshore environment as a part of a Disaster Recovery Plan.
▪ Experience of managing a team of windows admins and training them and increasing their work efficiency.
▪ Experience of developing support procedures and service standards to meet business requirements and end-
user needs.
▪ Experience with Enterprise Symantec NetBackup solutions and monitored total system performance,
capacities and tuned NetBackup and devices.
▪ Experience with implementation of iSCSI SAN, FCSAN and NAS Storage.
▪ Experience providing VMware/Windows administration providing L3 support in a complex environment.
▪ Experience configuring HA clustering, cloning ESX servers in the VM Ware environment.
▪ Excellent written and verbal communication and diagnostic skills.
▪ Experience in the design, development and test of disaster recovery.
▪ Strong problem solving skills and a strong knowledge of ITIL Processes.
▪ Experience converting physical servers to virtual servers using P2V, Disk2VHD, VCenter converter, SCVMM,
XenConvert, Plate Spin Migrate, Ultimate-P2V and Acronis.
▪ Enabled VMware HA, VMware DRS for higher efficiency for the Infrastructure
▪ Installing, troubleshooting and supporting of Desktops, Laptops, Network Devices, and Computer Peripherals.
▪ User Support - Monitoring and troubleshooting system performance, server & user related problems. Support
users to resolve their day to day issues related to OS, E-mail, Account issues, hardware etc.
▪ Responsible for Backup/recovery strategy of all ESX servers. Planning and implementing fault tolerance and
strategies for backup and restoring files on the network
▪ Responsible in diagnosing & troubleshooting of VMware ESX and Virtual Center Environments.
▪ Support & Training - Provide necessary help / training to IT Helpdesk / Telecom Support Personal to resolve
day to day issues.

Professional Experience

6/17 – 3/2018 JK Imaging LLC Gardena, CA

System Administrator
▪ Managed Office 365 for entire corporation.
▪ Configured & Deployed ESX/ESXi server in Corporate production environment. Migrated obsolete hardware
platforms to VMs via VMware Converter.
▪ Used automation scripts to minimize error level in day to day VMware operations.
▪ Leveraged VMware Infrastructure Implementation and Consolidation expertise to implement Physical-to-
Virtual (P2V) migrations, blade server capacity planning, high availability and failover settings (where
applicable) on newly installed blade servers and existing rack-mount servers, training of the existing IT staff
on its purpose and proper use and documentation
▪ Managed SQL Servers databases and participated in discussions with Oracle administrators as well as best
practice recommendations.
▪ Implemented and administered Windows Server 2012 & 2016, IIS, SharePoint, SQL Server.
Managed technical services of Windows network infrastructure, including Active Directory, Group Policy, WSUS
and SMS.
▪ Installed Management Server (VMware VCenter Server) instance to enable centralized management of
multiple hosts. Designed and implemented virtualized development environment to prepare for domain
rename.
▪ Ensured that all server hardware, operating systems, software and procedures aligned with organizational
standards and strategic business plan.
▪ Revamped NetBackup schedule and upgraded 10 Windows & Red hat Linux Servers. Optimized system
availability (averaging 99.95% uptime) and equipped company with scalable systems to support business
growth.
▪ Enabled VMware HA, VMware DRS for higher efficiency for the Infrastructure.
▪ Installing, troubleshooting and supporting of Desktops, Laptops, Network Devices, and Computer Peripherals.
▪ User Support - Monitoring and troubleshooting system performance, server & user related problems. Support
users to resolve their day to day issues related to OS, E-mail, Account issues, hardware etc.
▪ Averted catastrophic downtime and extravagant recovery costs on multiple occasions by preemptively
creating virtualized copies of all critical servers in conjunction with custom developed rapid-deployment
templates for XP and Server 2003 VM’s.
▪ Acted as escalation point for troubleshooting advanced network/systems issues; consistently earned 100%
issue-resolution scores by providing excellent service to internal and external customers.
▪ Trained employees across multiple departments on network operations including log-in procedures, network
management software, permissions, printing issues, security and use of software.

11/2015 – 4/2017 20th Century Fox Los Angeles, CA

System Engineer
▪ My responsibilities were effective provisioning, installation/configuration, operation, and maintenance of
systems hardware and software and related infrastructure. l participated in technical research and
development to enable continuing innovation within the infrastructure. I ensured that system hardware,
operating systems, software systems, and related procedures adhere to organizational values, enabling staff,
volunteers, and Partners. Participation on projects is focused on smoothing the transition of projects from
development staff to production staff by performing operations activities within the project life-cycle.
▪ Active Directory Administration and support. Installed, configured and maintained operating hardware and
software.
▪ Experience with Installations of Oracle (Admin / Client, tnsnames, etc.), TOAD, Oracle SQL Developer, Oracle
WebLogic, IBM MQ.
▪ Managed and Maintain the physical hardware and virtual environment / infrastructure of the Energy & Utilities group
using Virtual Center Server v5.0 with a mixture of ESXi 5 & ESX 3.5 hosts, consisting of seven physical hosts with
150 – 200 virtual machines. Built the v5.0 VCenter Server and moved / migrated hosts over from the previous v3.5
Virtual Center Server, created server type templates for the streamlining of the server deployments with 3rd party
and ARM specific software / applications. Manage the host resources \ virtual machine resource allocation (CPU,
memory, hard disk, etc.) and perform routine maintenance on this environment (schedule downtime for patches,
updates & upgrades).
▪ Performed networking and operating system support for all problems including hardware and software.
▪ Provided recommendations for hardware and software planning and budgeting related issues.
▪ Citrix XenApps/Zen desk administration and support.
▪ Provided IT support on workstation systems including: day-to-day operations, monitoring and problem
resolution for all client problems.
▪ Provided third level problem identification, diagnosis and resolutions of problems.
▪ Provided support for the dispatch system and hardware problems and remained involve in resolution
process from cradle to grave.

11/2014 – 9/2015 Manning & Kass LLP Los Angeles, CA

System Administrator
▪ Responsible for designing, organizing, modifying, and supporting a company's computer systems. Designs
and installs LANs, WANs, Internet and intranet systems, and network segments. Make recommendations for
future upgrades.
▪ Monitor, troubleshoot and capacity planning of vSphere environment
▪ Proactively identify and perform hardware and software upgrades
▪ Familiar with the upgrade paths for ESX\ESXi Host servers\Virtual Center Server & the setting up of networking on
 Linux 5 servers.
▪ Windows Server 2003, 2008 2012 R2 installation, deployments, troubleshooting and automation.
▪ Assist in development, improvement and maintenance of imaging, deployment solution.
▪ Administer multiple disjoint Active Directory Forests, Domains, DHCP, DNS and various other Infrastructure
services. Trust relationships setup, DC promo and decommission of AD.
▪ Updates, patching and software installations via group policies (GPO)
▪ Worked as a primary/dedicated Windows resource in a company-wide Managed Print Services (MPS) project
involving building print servers, hundreds of windows print queues, installation of print drivers, printer network
sharing, and troubleshooting connectivity issues, configuring job storage/PIN printing.
▪ SAN (storage area networks) and DAS (direct-attached storage) and associated HBA’s (both SCSI and Fiber-
Channel) plus Windows Storage server with iSCSI connections.
▪ SQL Server 2005-2008 installation, clustering configuration for Windows Server 2008.
▪ Power shell automation for creation of virtual servers to Vmhosts.
▪ Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts.
▪ Analyze and isolate issues. Monitor networks to ensure security and availability to specific users. Evaluate
and modify system's performance.
▪ Created clones from existing VMs (both live and powered-off)
▪ Used VMware vMotion to eliminate application downtime from planned server maintenance by migrating running
virtual machines between hosts.
▪ Exchange 2013 DAG administration, maintenance and troubleshooting.
▪ Deployed several VMs from Templates and customized their configurations as-needed.
▪ Responded to server down alerts in a timely manner and brought them up via HP iLO/ Dell DRAC.

6/14 – 10/14 Amazon Web Services Umatilla, OR

Data Center Engineer
▪ AWS Foundational Services: EC2, VPC, S3, EBS AWS Security, Identity, and Access Management: IAM AWS
Databases: RDS, Dynamo DB.
▪ AWS Management Tools: Auto Scaling, Cloud Watch, Elastic Load Balancing, Trusted Advisor host computer,
such as network, memory, storage, disk subsystem among instances, and CPU. AWS CLI administration.
AWS administration, creation of EC2, S3, VPC and RDS instances and shares other resources of the host
computer, such as network, memory, storage, disk subsystem among instances, and CPU. AWS CLI
administration.
▪ From deployment, management, and operations to migration, data flow, cost control, and beyond, this guide
will help you internalize the processes and best practices associated with AWS.
▪ Troubleshooting and repairing servers with hardware and network issues.
▪ Extensive hardware diagnostic and replacement of failed components.
▪ Managed full application stacks from the OS up through custom applications.
▪ Performed systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load
Balancing), or programming (Java, Perl, Ruby, C#, and/or PHP).
▪ Performed rack installs, along with fiber and power connections.
▪ Performed networking troubleshooting and network hardware replacements.
▪ Performed critical hardware cycle counts and maintained hardware RMA’s.
▪ Performed Switch wipes and firmware upgrades and/or downgrades.

12/12 – 3/14 Advance Networking Solutions Los Angeles, CA

System Administrator
▪ Responsibilities include: Provided end user support both remotely and onsite Managed client's IT
infrastructure including Microsoft desktop and server systems, MS Exchange, Active Directory, IIS and
Terminal servers. VMware, Switches, Storage devices, Routers, Firewalls, Servers, Workstations and mobile
devices.
▪ Created procedures, documentation and reports.
▪ Experience with TCP/IP, DNS, DHCP, Routing, VLAN, VPN, Firewalls and Wireless networks, storage arrays,
backups and replication solutions.

1/12 – 11/12 Relia-Tech Los Angeles, CA

▪ Field Support Engineer
 11/10 – 12/11 AJCCTECH Pasadena, CA
▪ Field Technician

2/10 - 9/10 Media Temple, Inc. Culver City, CA

▪ Data Center Engineer

2/06 – 1/10 Gemstar - TV Guide Hollywood, CA

Server/Desktop Engineer

8/02 – 2/06 CompuWorxs Computers Long Beach, CA

▪ Field Technician

3/02 – 8/02 UNX, Inc. Burbank, CA

▪ Desktop/Help Desk Specialist

5/01 - 3/02 Children’s Hospital Of L.A. Hollywood, CA

▪ Desktop Support Specialist

12/00 - 4/01 Sempra Energy Monterey Park, CA

▪ Help Desk Analyst

5/98 – 12/00 Nestle USA Glendale, CA

▪ Help Desk Analyst

▪ 3/94 - 4/98 Nissan Motors Torrance, CA

Help Desk Technician

Education & Certifications

▪ B.S. Computer Science CSUDH
▪ AWS Certification (condition of employment at AWS)
▪ CompTIA Linux + Certification
▪ CompTIA A+ Certified Professional IT Technician
▪ CompTIA Security + Certified Professional
▪ MCSE Server Infrastructure 2012
▪ VMWare Certified Professional 5- Data Center Virtualization (VCPS-DCV)
▪ HP Server Maintenance Certification
▪ Dell Systems Management Foundations Certification (DCO-120)
▪ APS HP Commercial Desktops, Workstations and Notebooks Certified
▪ Implementing ProLiant Servers Certification
▪ Enterprise Integration and Management of HP ProLiant Servers Certification
▪ Supporting the HP ProLiant Storage Server Product Family Certification