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The following advises are based on many years of experience. They are provided as a free
service to our customers and visitors. However, Directron.com is not responsible for any damage
as a result of following any of these advises. You are welcome to distribute these tips free to your
friends and associates as long as it's not for commercial purposes.
1. If you can't connect to a server or if Windows reports an error after you double-
click Network Neighborhood, try the following first:
• Make sure you're using the drivers that are on the drivers disk that ships with the
network interface card (NIC).
• Make sure the driver is loaded and the protocols are bound. Check the Device
Properties list for trouble indicators (an "X" or "!" symbol).
• Test the NIC adapter with the diagnostic utilities that often came with the driver
installation.
• Check with your LAN administrator - you may need to install additional
networking software.
2. If the problem persists, follow these guidelines:
• Make sure the cable is installed properly. The network cable must be securely
attached at both RJ45 connections (adapter and hub). The maximum allowable
distance from adapter to hub is 100 meters. If the cable is attached and the
distance is within acceptable limits but the problem persists, try a different cable.
If you're directly connecting two computers without a hub or switch, use a
crossover cable.
• Try another network cable.
• Check the LED Lights on the NIC. Before the LEDs can be used for
troubleshooting, the network interface card (NIC) must be connected to the
network and the network driver must be installed. Most NICs come with LEDs
near the connection. The meaning of the LED signals may be different from one
manufacturer to the other. Here is a common LED description for 3COM
10/100BT dual speed NIC. Please consult your NIC manual for any difference.