City of Gold Coast Libraries

3D Printing Information

The City of Gold Coast Libraries Media Lab, located at the Helensvale Branch Library,
provides access to commercial quality 3D printing. City of Gold Coast Libraries uses a ProJet
260C 3D Printer. This is a colour 3D printer that uses a VisiJet PXL powder core and binder
to create conceptual 3D models.

The printing of 3D models is available to individuals, businesses, government agencies and

non-government organisations.

A full fees schedule is available from the Libraries website.

The customer submitting a 3D file for printing is responsible for ensuring the model is error
free. City Of Gold Coast Libraries accepts no responsibility for the design, creation or storage
of any 3D file.

3D printing is a staff mediated service. A customer submitting a file must:

 Complete a 3D Printing Request
 Provide the 3D file in either .STL, .WRL or .PLY format and on a portable storage device
(i.e. USB or Disc)
 Ensure the file is error free
 Pay for any associated cost before printing commences.

If the 3D software detects errors in the file, the customer is responsible for correcting the
errors before the print job can be commenced.

At the discretion of library staff, City of Gold Coast Libraries reserves the right to refuse
production of any content at any time. Examples of specific content that will not be produced
include, but are not limited to:
1. Content that may infringe upon the intellectual property rights of a third party.
2. Content that may be construed as having intent to harm.
3. Content that incorporates sexually explicit material, or infringes upon the safety and
security of minors.

By submitting content for printing, the customer agrees:

1. To assume all responsibility for the model including its design, the quality of the end
product and its use.
2. That City of Gold Coast Libraries under no circumstances will be held liable for
 any matters related to patented, trademarked, or copyrighted materials
 any damage resulting from the use and/ or application of a completed model.
3. That City of Gold Coast Libraries is not responsible for any damage, loss, or security of
data arising from the use of its computers or network, nor for the functionality or quality of
content produced on the 3D printer.
4. Refunds will not be issued for completed models that do not meet the customer’s
expectation.

Print requests will be completed and ready for collection within five working days of the
receipt of an error free file. Customers will be notified when their print job has been
completed. Files will be deleted from the system after completion of the print job.

Projects not collected within fourteen (14) calendar days following notification will be disposed
of.

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