Professional Documents
Culture Documents
ON
“comparative analysis and market
presence(Agra) of Dabur Hajmola”
LB S I M T
1
ACKNOWLEDGEMENT
The beatitude, bliss and euphoria that accompany the successful completion of any task
would not be complete without the expression of appreciation of simple virtues to the
people who made it possible.
I would like to sincerely thank my faculty guide Asst. Prof .Subho chattoupadyay
whose guidance has helped me to Understand and complete my project timely and with
proper manner
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DECLARATION
I do hereby declare that the project report is submitted as partial fulfillment of the
requirement of PGDM Program of LAL BAHADUR SHASTRI INSTITUTE OF
MANAGEMENT AND TECHNOLOGY BAREILLY
The Project has been done under the guidance of Asst.Prof. Subho Chattopadhyay
Faculty guide, LAL BAHADUR SHASTRI INSTITUE OF MANAGEMENT AND
TECHNOLOGY BAREILLY.
No part of this report has not been published or submitted elsewhere for the fulfillment of
any degree or diploma for any institute or university.
INDEX
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1 Company profile 5
2 Product profile 8
3 Research methodology 11
4 Competition analysis 12
5 SWOT analysis 13
6 Retail data analysis 15
7 Market share of Dabur Hajmola 16
8 Product/Market profitability 18
9 Competitive advantage 20
Company Profile
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Dabur, today one of the largest FMCG companies in India, was started by the Burman
family in 1884 in Kolkata (West Bengal).With a legacy of 125 years built on attributes of
quality and trust, Dabur has proven its expertise in the fields of health care, personal care,
Homecare and Foods.
The business based on the vision of founder Dr S K Burman - "What is life that cannot
bring comfort to others", started as a small pharmacy selling healthcare products. Two
decades later the company entered the specialized area of Ayurvedic medicines and
branded its products. With growing demand, Dabur shifted its operations to Delhi in 1972
and a few years later set up full-fledged research operations in healthcare.
In the early 1990s, with the economy opening up, the company identified various
investment opportunities to accelerate its growth. The management also realized the
importance of scaling up its operations and decided to go public during mid-nineties. It is
during this time that the company also decided to professionalize its operations by
curtailing the role of the promoter family and inducting professionals from outside to take
charge. Subsequently in 1996, Dabur India set up its own foods division - Dabur Foods,
as wholly owned subsidiary of Dabur India.
The company, headquartered in Ghaziabad, Uttar Pradesh, is today listed on Indian stock
exchanges and commands a valuation of over US$ 1.5 billion. Operating through various
business divisions supported by manufacturing presence spread in India and overseas, the
company has been ranked amongst the “Best under a Billion” list by Forbes.
The company has over 12 manufacturing units in India & abroad. The international
facilities are located in Nepal, Dubai, Bangladesh, Egypt and Nigeria. Three of the
facilities in India are strategically located in excise duty free zones - Rudrapur
(Uttaranchal), Baddi (Himachal Pradesh) and Jammu.With the acquisition of Balsara,
Dabur now has additional facilities at Baddi & Silvassa (Dadar & Nagar Haveli).The
company has a multifruit processing plant at Siliguri (West Bengal) for production of
pulp and concentrates.This is a step taken by the company towards backward integration
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by locating this facility in proximity to its juice plant in Nepal. Dabur Foods, the
subsidiary of Dabur India has also recently acquired a fruit juice plant in Jaipur
(Rajasthan).
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The pie-chart below shows the contribution of different product categories to the
Customer Health Division (CHD) of Dabur. According to the chart, maximum
contribution is made by Hair Care products followed by Oral Care products and Health
Supplements. Digestive and Confectionary products contribute 10% of total contribution
in CHD of Dabur and least contribution is made by Home Care products.
2008-09
21% 22%
6% Home Care
Oral Care
10% Baby &Skin care
33% Hair care
8% Digestive & Confectionary
Health Supplement
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The product for our study is Dabur Hajmola. I have considered the following varients
under the brand name of Dabur Hajmola.
1. Hajmola Tablets
Health Benefits
- Eases condition of flatulence
- Controls Dyspepsia
- Increases appetite
- Helps in proper digestion and relieves indigestion
Usage
Can be taken at any time of the day. Chewing slowly improves the taste.
Recommended Dose
Adults and elderly: 1 - 2 tablets
Children: 1 tablet
Overdose Caution
Hajmola Tablets taken in large dose can cause irritation in the stomach.
Storage: Keep in a cool, dark place.
2. Hajmola Candy:
The zingy tangy candy that's fun to have any
time of the day. And what's more, it gets
your digestive juices working better. That's a
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great way to enjoy while staying healthy – with Hajmola Candy's khatta meetha taste and
4 fun-filled flavours.
5. Hajmola Anardana:
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Hajmola Anardana Churan,
with its unique chatpata taste
and do good properties, is the
first branded churan in the
market.
Research Methodology
All the data taken in this project, are secondary data, which is taken from
various sources.
AC Neilson survey conducted on Agra- 2007
www.dabur.com
News Papers and Articles
Statistical Tools
Simple statistical tools like Bar chart, Pie chart, Tables are used.
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Competition Analysis
As a part of my project i will be taking into account various players in Digestive and
Confectionary (Hard-boiled Candies) market. Following table shows the players along
with their Brands and product variants that are taken for consideration.
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6. Alka Ayurvedic Pvt. Ltd. Pachmolla -
Khatmolla -
7. ITC Canyman Albelu Imli
8. Divya Pharmacy Pachak Anardana -
Major Competitors:
1. ITC
2. S.S.G. Pharma
3. Divya Pharmacy
4. Anil Foods
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retail outlets.
Agronomy initiative to ensure supply
of rare medicinal herbs.
OPPORTUNITIES: THREATS:
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Retail Data Analysis
Market Share: This helped in finding the market share of Dabur Hajmola with respect
to other players and the market share of various variants of Dabur Hajmola.
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maximum share follwed by Hajmola Candy. Thus maximum revenue of Dabur Hajmola
comes from Hajmola tablets and Candy with 47 percent and 46 percent of total revenue
respectively.Hajmola
** as per survey done by AC Neilson-2007(Agra).
Fun2Candy and Hajmola Anardana contribute about 3 percent and 4 percent respectively
of total revenue.
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Market share of Dabur Hajmola ( On the basis of regions)
Departmental Store
Medical Store
2% 2% 2% 2% 24%
General Store
Kirana Shops
Bakery Shops
Sweets Ssops
48% 20%
Canteen of Institutes
According to this pie-chart, maximum quantities of Dabur Hajmola in Agra sell through
General Stores followed by Departmental Stores and Medical Stores. The quantity of
Dabur Hajmola sold by each General Store is less as compared to the Departmental Store
but as they are many in numbers their contribution is highest in the total quantities sold of
Dabur Hajmola from Agra. The Kirana Sops, Bakery ShoSweets Shops and Canteens
contribute about 2 percent of total quantities sold as they are very few in number.
** as per survey done by AC Neilson-2007(Agra).
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PRODUCT/MARKET PROFITABILITY
Profit Impact of Market Studies (PIMS) research has shown that there is a clear
relationship between profitability, market share, and product quality. Here i consider
quality of all aspects of dabur offer.
If customers perceive the offering as being of higher quality, they are prepared to pay
more for it. This matrix displays this relationship.
40% ROI:
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**Dabur Hajmola also lies in this quadrant with 93% of market share and offering
high product quality.
20% ROI:
20% ROI:
**Divya Pharmacy lies in this quadrant, though its market share is initially low but
it is offering high quality products with Ayurvedic ingredients and is a prospective
threat to Dabur Hajmola.
Low Return:
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Low Product Quality
Your offering is in the quadrant where profitability is generally very low. Both market
share and product quality are below average. Companies in this quadrant generally
consider withdrawing their offering and making investments elsewhere.
COMPETITIVE ADVANTAGE
Maintain Specialty:
Differentiation: High
Relative costs: High
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Indicates a specialty company that markets unique products at premium price.
Outstanding Success:
Differentiation: High
Relative Costs: Low
Outstanding opportunity for success.
Freedom to compete at any price.
**Dabur’s Hajmola lies in this quadrant where it provides vast customer base with
relatively low costs but high product differentiation through high quality.
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Consumer Survey Analysis
The Customer survey done by AC Neilson included a question which inquired about the
factors that influence the consumers to make a decision on which brand of Digestive
tablet and Candies they wished to buy. This reflects the pre-purchase decision making of
the consumer before the actual point of purchase. The trends reflected are summarized in
the following chart:
30% 25%
25%
20% 16% 15%
15% 12% Series1
10% 10%
10% 6% 6%
5%
0%
Advertising
Availability
Taste
Ingredients
Brand
Price
Packaging
Endorsement
Celebrity
Easy
Main
Interpretations:
1. 25 percent of the customers are influenced by the main ingredient Dabur Hajmola
contains. The traditional Indian Culinary mix of herbs and spices it contains,
helps in easing condition of flatulence, Controlling Dyspepsia, and increasing
appetite. It also helps in proper digestion and relieves indigestion.
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2. Brand trust is a major factor that affects consumer’s buying patterns. Thus a
brand with a high trust value for an individual consumer is a major factor to
influencing consumer buying and comes only after the Main ingredients on 16%
of the consumer’s priority list.
3. 15 percent of the consumers are influenced by the taste of Dabur Hajmola. The
zingy and tangy taste of Dabur Hajmola influence them to purchase it vis- a- vis
its competition.
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This chart illustrates the value of customer loyalty in markets with different levels of
growth.
Develop Loyalty:
Maintain Loyalty:
Specialist Company:
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The low market growth makes it questionable for you to spend resources in building
customer loyalty. If you are a specialist company or are in the embryonic stage of a
market, your efforts may be justified.
TENDENCY TO BUY
Buying decisions are influenced by many factors. Two of the most important factors are
the nature of the product itself and the extent to which the customer knows and trusts the
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supplier. This chart illustrates the relationship between these factors as it relates to you
and your competitors.
Promotion:
Well known company
Me-too Product
Your company is well known but your product offers little differential advantage over its
competition. The success you can expect will depend largely on your skills in sales and
your efforts in the general promotion of your product.
**Dabur’s Hajmola lies in this quadrant as the company is well established and has
aggressive advertising strategies with focus on brand endorsements combined with
high and effective sales promotion strategies.
**This quadrant is the aspiring and most sought after segment for most products
and for Dabur’s Hajmola also, to have a unique identity in customer’s mind.
Focused Differentiation:
Unknown company
Me-Too Product
Most customers will not buy from you. Your best chance for survival is to differentiate
your product to make it attractive for some subgroup of customers. It is going to be
difficult.
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Advertising:
Unknown company
Unique Product
Customers are suspicious about dealing with companies which are unknown even if they
have superior products. Your success depends on the impact that sales and advertising
make on your image. You must focus your efforts in these areas of marketing to be
successful.
On the basis of Retail Audit and retailers’ response we have tried to analyze the present
performance of Dabur hajmola on 4 Ps of marketing.
PRODUCT
Dabur Hajmola has a very broad product line which includes Dabur Hajmola
digestive tablets, Hajmola Candy, Hajmola Mast Masala, Hajmola Anardana, and
Hajmola Yumstick.
Dabur Hajmola offers various new and innovative variants in its product line. Its
candies are available in many flavours- aam, imli, pineapple, litchi, etc.
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Dabur Hajmola is famous for its traditional Indian Culinary mix of herbs and
spices that helps in easing condition of flatulence, Controlling Dyspepsia, and
increasing appetite. It also helps in proper digestion and relieves indigestion.
PRICE
PROMOTION
Dabur Hajmola has different promotional strategies for its different products.
Dabur Hajmola Tablets are promoted on Health platform as an Ayurvedic and
Digestive tablets.
Dabur Hajmola Candy, Yumstick and Anardana are promoted on Taste platform
as zingy and tangy products.
Dabur Hajmola Mast Masala is being promoted on dual-benefit i.e. Digestive and
Tasty.
The company uses Amitabh Bachchan as its brand ambassador and tries to cash in
on his popularity. Promotion on mass media such as television is done by the
company centrally.
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PLACE
Dabur Hajmola’a Supply Chain Flow Chart
The various products of Dabur Hajmola are moved from its manufacturing location to
Carry & Forward Agents (C&F Agents), Mother Depots, Institutions and Export
Customers. The Mother Depots then distribute it to various C&F Agents who thereafter
distribute them to various distributors. From these distributors it goes to retailers.
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CustomersRetailers
Dabur Hajmola tablets and Hajmola Candy have a very strong distribution in
North zone. but its other brands viz. Hajmola Mast Masala and Yumstick are not at all
available in south, east zones. Hajmola Anardana and Hajmola Fun2Candy are somewhat
weak in their distribution.
BCG Matrix
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Dabur Hajmola has High Business Growth and High Market Share and hence has a Star
position. It has 93% market Share and therefore we can increase its market size by
devising appropriate strategies. As it is market leader it needs to strengthen its position in
the market.
All the competitors of Dabur Hajmola are at the position of Question Marks as the
Business Growth is high but their Relative Market Share is low.
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FINDINGS AND PROBLEMS
Dabur has very rich base of knowledge in ayurveda, and provides high quality
product at relatively low price. It has strong product market presentation.
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Most of the sales happens from the North zone, this is because it has the
penetration in this area than to any other zones. These untapped area can provide
the space for its competitors.
In the market (Agra) 68% of the total sales comes from departmental stores and
medical stores, yet distribution of Hajmola yumstick and Hajmola mast masala is
very weak.
Market is full of same product some new product with different attribute can be
launched with new promotional strategies.
Providing new variants of Dabur Hajmola Tablets in form of new flavors, namely
Tablets with Aijwan & Black Salt as ingredients. These offerings would be
unique for Dabur Hajmola and can boost its stagnant growth in the Digestive
segment.
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Dabur Hajmola Anardana will be supplied in the form of small sachets.
PRICE
Dabur Hajmola Amla Candy will be provided in pack size of 500 gms priced at
Rs. 50 and 1 kg priced at Rs. 95.
Dabur Hajmola Tablets in the flavours of Aijwain and Black Salt will be priced at
Rs. 20 for 110 tablets.
PLACE
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Supplied to Low cost Airlines/Railway Catering Agencies. Dabur Hajmola can
enter into strategic alliance with Indian Railways or with various Zonal Railways
catering services to supply Hajmola after the meals as a digestive tablet.
The distribution of some products of Dabur Hajmola viz. Hajmola Mast Masala
and Hajmola Yumstick is very weak. Therefore, we are planning to enhance its
shelf space by providing prompt delivery to the retailers.
PROMOTION
Children are a primary next focus for the company and it needs to channelise
adequate promotion focus through such media as Cartoon Channel and other
children related programmes.
Conclusion
All these plans have been prepared taking into consideration of the
available information from various sources. And once successful it
can be reconsidered and launched on the national and international
stage.
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I would like to inform you that while preparing all these plans I
have tried to consider every nook and corner and have left no stone
unturned. But still my strategy is open to change if required.
BIBLIOGRAPHY
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Research Paper on “A REPORT ON DABUR CHYAWANPRASH
INDUSTRY, COMPETITORS & CUSTOMERS” by students of
Xavier Institute of management, Bhubneshwar.
Jyothi Datta, P.T., Dabur Upbeat on Growth Strategy, The Hindu
Business Line Internet Edition,
http://blonnet.com/2002/02/13/stories/2002021301930400.htm, 12th
Feb 2002
Kaul, Pummy, (2000) Dabur Honey Now in a Trendy Squeezee Pack,
Financial Express Online Edition,
http://www.financialexpress.com/fe/daily/20000705/fst05020.html
5th July
Management Discussion and Review, Dabur India Limited,
www.dabur.com/Management%20Review2000.pdf
Philip Kotler, Marketing Management
Rajan Saxena, Marketing Management
AC Neilson survey conducted on agra- 2007
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