Professional Documents
Culture Documents
Introduction to
Organizational Behavior
Job satisfaction
Career development
CHANGE
Organizational
Management
Cross Core
Skills
culture competencies
-
- -
Knowledge
Managing Competitive
management
diversity advantage
Copyright © 2010 Pearson Education, Inc.
Human behavior is not random
OB – A Systematic Study
• Intuition: the “gut feeling” explanation of behavior.
…Fundamental consistencies...
To be identified and modified to reflect individual
differences
Micro:
Psychology
The
Individual
Social Psychology
Sociology
Macro:
Groups &
Organizations Anthropology
Condition Behavior
Input “A”
“C” “B”
Opportunities:
• Managers can benefit from OB theory and concepts to understand
their people and create a supporting working environment to gain
competitive advantage.
Workforce diversity:
Organizations are
becoming a more
heterogeneous mix of
people in terms of
gender, age, race,
ethnicity, and sexual
orientation
Chapters 14 - 16
Chapters 8 - 13
Chapters 2 - 7
• OB helps with:
Insights to improve people skills
Valuing of workforce diversity
Empowering people and creating a
positive work environment
Dealing with labor shortages
Coping in a world of temporariness
Creating an ethically healthy work
environment
“As we grow up, we learn that even the one person that wasn't
supposed to ever let us down, probably will. You'll have your heart
broken and you'll break others' hearts. You'll fight with your best
friend or maybe even fall in love with them, and you'll cry because
time is flying by. So take too many pictures, laugh too much, forgive
freely, and love like you've never been hurt. Life comes with no
guarantees, no time outs, no second chances. you just have to live
life to the fullest, tell someone what they mean to you and tell
someone off, speak out, dance in the pouring rain, hold someone's
hand, comfort a friend, fall asleep watching the sun come up, stay up
late, be a flirt, and smile until your face hurts. Don't be afraid to take
chances or fall in love and most of all, live in the moment because
every second you spend angry or upset is a second of happiness you
can never get back.”
Copyright © 2010 Pearson Education, Inc. 1-27