Professional Documents
Culture Documents
Log-in to Online Customer Service (OCS) via www.digi.com.my and go to My Account >
View Bill to start using e-Billing service !
(ii) Next, log-in to OCS with your mobile number and the password received via SMS.
The Bill Summary search page allows users to perform search operation by Accout No., Mobile
No. & Statement Month.
View Bill action performs a download of the selected account’s bill. User will be able to view or
download the bill, depending on the browser setting. The user is required to have Adobe
Acrobat 8 or above to use this feature.
4) Email Bill
Copy of the bill statement will be delivered to the e-mail address registered at Personalization.
5) Details of charges
5.1 View
The Details of Charges page displays the details of charges form the bill statement for the
month searched. The user can perform following operation in this page:
The Advanced Search for Itemized Details search page allows users to perform advanced
filtering operation by the following criteria (dependant on Call Categories):
- Call Date/Time
- Destination
- Number Called
- Duration (second)
- Charged Amount (RM)
- Period
- Access Point (APN ie. DiGi MMS/DiGi Net/DiGi Stream)
- Data Type
6) Bill Analysis
The Bill Analysis search page allows users to perform search operation by report name as
below and displays in PDF using bar or chart accordingly:
- Total Bill (3 months)
- Total Call Charges (3 months)
- Total Domestic Usage per month
- Total Domestic Data Usage (SMS/GPRS) per month
- Total International Usage (Call/SMS) by Destination per month
- International Roaming (Call/ Data) per month
- Top 10 Highest Spender
- Top 10 Most Frequent Called Mobile No. by Amount
7) Personalization
7.1 Update
Users have options to select notification via SMS when bill is available/uploaded for viewing via
OCS and bill is due for payment.
Note:
- All OCS users will receive bill delivery/payment due reminder via SMS.
- OCS Language and Theme (color, font etc..) can be personalized accordingly.