iSpot ™

Connect to the internet in three easy steps:

1. Set up your iSpot p1

2. Connect your Wi-Fi device p3
to your iSpot

3. Connect to the internet p4

Additional Information:
Manage your iSpot p5
Share your iSpot p7
Tips for Optimal iSpot Performance p8
Charge the Battery p9
Troubleshooting Guide p10
Have a Question? p16
Notes p17

QSG-612C0710v1
Step One: Set up your iSpot ™

The battery comes partially charged so you can start using your iSpot right
away.

Remove the battery cover from the back of the iSpot. Slide the battery in so
the metal pins align, and replace the battery cover.

The battery can be charged, using the included Wall Charger or Mini USB
Cable, while you’re using your iSpot.
Step One (continued): Turn iSpot™ on
and connect to CLEAR 4G
Once the battery is in your iSpot, turn the device on. While iSpot is searching
for the CLEAR 4G network, the 4G Signal Status indicator flashes red.

Once the CLEAR network is found, the 4G Signal Status indicator turns a solid
green, yellow, or red, indicating an excellent, good, or weak signal.

The Wi-Fi status indicator is solid blue when Wi-Fi is available.

Mini USB Port

Indicators:
4G Signal Status
Wi-Fi Status
Power Button with LED Status

p2
Step Two: Connect your Wi-Fi device
to your iSpot™
With your device’s Wi-Fi turned on, view
the list of available wireless networks.

Connect to the “iSpot xxx” network

(where xxx are the last three digits of the
iSpot MAC ID – which can be found on
the label on the back of the iSpot). The
MAC ID can also be found under the
battery.

Enter the Password, exactly as it appears

on the label, using lowercase letters.

Your Wi-Fi device will display a message

indicating it has connected to your
iSpot.
Step Three: Connect to the internet

Once you’ve connected your Wi-Fi

device and iSpot™, you’re ready to
connect to the internet. The first time
you connect to the internet using
your iSpot, you need to set up your
CLEAR account.
First, close any open browser sessions.

Open a new browser session, and you’ll

see the CLEAR account completion form.

After you’ve created your CLEAR account

and accepted the CLEAR Terms of
Service, open a new browser session and
start surfing.

p4
Manage iSpot on your iPhone® / iPad ™

It’s easy to manage iSpot™ on your iPhone and iPad.

On the iSpot Home Page, you can change settings, view signal strength,
control the number of users, change the password, and even control your
billing. Simply open the iSpot App and manage to your heart’s content.

The default User Name and Password are “admin.”

Visit the App store today to download the iSpot App. It’s free and easy - just
look for the iSpot App logo as shown below.
Manage your iSpot™ on a computer

You can manage your iSpot on a computer, using the iSpot Home Page.

To display the iSpot Home Page, enter http://iSpot into your web browser.
We recommend bookmarking the page for easy access.

The default User Name and Password are “admin.”

p6
Share your iSpot™

It’s easy to share your iSpot with up to eight (8) Wi-Fi-enabled Apple® mobile
devices (iPhone, iPad, and iPod touch®). Give your colleagues and friends your
iSpot network name and password.

If you or someone else tries

to use a device that is not
compatible with iSpot, a
message from CLEAR will be
displayed and the user will
be directed to clear.com to
learn more about iSpot.

If you think the device is

compatible with iSpot,
please refer to page 16 to
contact customer care for
support.
Tips for Optimal iSpot™ Performance

How can I improve the overall performance of the iSpot?

Set your web browser home page to a site with minimal graphics.
When accessing email:
Configure your settings to receive messages less frequently or to receive
them manually.
Configure your settings to download email headers only, not the full
email.
Remove the Preview Pane, or use the Auto Power Preview for headers
only.

How can I extend the iSpot battery life?

Manually power off or use the iSpot App or Home Page to configure your
iSpot to automatically enter standby mode after a period of inactivity.
Use the iSpot App or Home Page to decrease the Wi-Fi Network Range (Basic
> Wireless (Wi-Fi) > Wi-Fi Network Range > Short).
Limit the number of Wi-Fi users (Basic > Wireless (Wi-Fi) > Wi-Fi Max Clients).

How can I improve the security of the iSpot?

Use the iSpot App or Home Page to change the default Wi-Fi Network name
and password.
Use the highest level of Wi-Fi security your devices support.
p8
Charge the Battery

The iSpot battery is easy to charge.

To use the Wall Charger, plug the Mini USB Cable into the iSpot™, and plug the
other end into an electrical outlet.

To charge the iSpot battery through your computer, plug the Mini USB Cable
into the iSpot and plug the other end into an available USB port on your
computer.

While the battery is charging, the Power Button will illuminate red.
The Power Button turns green when the battery is fully charged.
Troubleshooting Guide

The best source for help is online at: www.clear.com/support.

Here are some common questions:

What should I do if my Wi-Fi device doesn’t recognize my iSpot™?
I’m unable to browse the internet. What should I do?
I can’t remember my password. What should I do?
I can’t share my iSpot. What should I do?
My browser is stuck on a message from CLEAR. What should I do?

p10
What should I do if my Wi-Fi device
does not recognize my iSpot™ ?
Make sure you are using the correct iSpot network name and password. They
can be found on the label on the back of the iSpot and under the battery.
When entering letters, please use lowercase.

If you changed your network name and password and can’t remember them,
you can easily reset them. Please refer to page 15 for instructions.

Make sure you’ve subscribed to the “iSpot On-the-Go” data rate plan, which
allows your iSpot to connect with iPhone, iPad, and iPod touch devices. Refer
to page 17 to contact us to confirm you have the correct data rate plan.

If these troubleshooting tips don’t help, please refer to page 16 to

contact us for assistance.
I’m unable to browse the internet.
What should I do?
First, verify your iSpot™ is receiving the CLEAR signal.
The iSpot indicates the CLEAR 4G signal strength. The 4G indicator will
display a solid green, yellow, or red light to indicate an excellent, good or
weak signal. As long as the 4G indicator remains steadily lit, your iSpot is
connected to the CLEAR 4G network.

If your iSpot displays a blinking red light, you are not receiving a CLEAR 4G
signal. Try repositioning the iSpot by moving to a different location until the
iSpot displays a solid green, yellow, or red light. When indoors, the best
locations to try are near a window and away from any electronic devices.

Indicators:
4G Signal Status
Wi-Fi Status

p12
I can’t share my iSpot™.
What should I do?
Make sure you are using the correct iSpot network name and password. They
can be found on the label on the back of the iSpot and under the battery.

Additional Troubleshooting Tips:

Go into your iSpot Home Page to ensure the SSID Broadcast is On. This
can be found on the Status Summary screen.
Make sure your friends and the devices you are trying to share with are
within range of your iSpot – usually within 150 feet.
I can’t remember my User Name and
Password. What should I do?
It’s easy to reset your User Name and Password.
Turn on your iSpot™.
Press and hold the Power Button for approximately 15 seconds. The multicolor
LED will flash green.
After the LED turns solid green, release the Power Button, and the iSpot
should turn off.
Your iSpot has been reset to the default settings. The default User Name and
Password are “admin.”

NOTE: When you reset the iSpot to the default settings, it also resets the following
items:
Network Name / SSID (iSpot xxx”) and password (which can be found on the
label on the back of the iSpot and under the battery).

p14
My browser is stuck on a message from
CLEAR. What should I do?
Sometimes when you launch your browser, you will see an
important message from CLEAR about your account.
Follow all of the on-screen instructions to view the message and provide any
requested information.

If your account is past due, click on the option to make a payment. You also
can make a payment through our automated payment system by calling
888-888-3113 and selecting option 2.

If your browser is still displaying a message from CLEAR, close your browser
and open a new browser window.

If these troubleshooting tips don’t help, please refer to page 16 to

contact us for assistance.
Have a Question?

Please read the separate “Additional Important Information”

document included with your iSpot™ for regulatory information,
safety information, and other important disclosures.

For more support for your iSpot, your best source for help is
online at www.clear.com/support.

If you are unable to get online, please call us at 877-956-4056. We

provide automated telephone support 24/7 and live telephone
support between 9am and 10pm, seven days a week.

p16
Notes
Legal Information

Apple does not endorse iSpot or CLEAR service, and Apple is not
associated with Clearwire.

Limited Time Offer; while supplies last. 14-day return policy; see
http://www.clear.com/legal/returnandcancellation for details.
Actual CLEAR network performance may vary and is not
guaranteed. See www.clear.com for rate plan, coverage
map/limitation, and other information and restrictions. CLEAR is a
registered trademark, and the CLEAR logo, iSpot, and 'super fast
mobile internet' are trademarks, of Clearwire Communications
LLC. Apple, iPhone, iPod touch, and Safari are registered
trademarks, and iPad is a trademark, of Apple Inc. Other brand
names, product names, and trademarks are the property of their
respective owners. © 2010 Clear Wireless LLC. All rights reserved.

iSpot Quick Start Guide / 0710

p18
Positioning your iSpot™

First, verify your iSpot is receiving the CLEAR signal.

The iSpot indicates the CLEAR 4G signal strength. The 4G indicator will
display a solid green, yellow, or red light to indicate an excellent, good or
weak signal. As long as the 4G indicator remains steadily lit, your iSpot is
connected to the CLEAR 4G network.

If your iSpot displays a blinking red light, you are not receiving a CLEAR 4G
signal. Try repositioning the iSpot by moving to a different location until the
iSpot displays a solid green, yellow, or red light. When indoors, the best
locations to try are near a window and away from any electronic devices.

Indicators:
4G Signal Status
Wi-Fi Status