Professional Documents
Culture Documents
• Differentiation
• Positioning
• Scenario planning
• TQM
• Role planning
• Self organising
Extrinsic motivation: does not work
“As long as task involved only mechanical skills
bonuses worked as they would be expected. But
once task involved even rudimentary cognitive skill
a larger reward let to poorer performance”
D. Reily, MIT study for Federal Reserve Bank
Arousal Flow
Anxiety
Challenges
Worry
Apathy Relaxation
Boredom
Skills
Mastery is a mindset
Entity Performance
Incremental Learning
Purpose
I believe wholeheartedly that a new
form of capitalism is emergin. More
stakeholders want their business to
... have apurpose bigger than their
product
MATS LEDERHAUSEN
Former McDonalds’Executive
Building blocks of High performance