Example of Action Research

Brad Poorman

Action Researcher: Jim Kenney – Pepperdine OMET Program

Full Report:
http://hale.pepperdine.edu/~jdkenney/actionresearchproject/finalrpt/final_rpt_jk.doc

Summary of Problem:

“I chose to introduce synchronous instruction as a means to solve a global learning

problem. The issue was a lack of adequate technical knowledge across all Amgen
sites and groups. The lack of knowledge distribution resulted in performance
problems that impacted the entire corporation.

To overcome this problem, sites would request site-based classroom training as a

solution. However, because of a shortage of qualified instructors, the resources were
often unavailable to provide courses. In the past, having instructors travel had been
a viable option. However, cost reductions combined with a demand for just-in-time
training required a new solution.” (Kenney, 2005, p.7)

Action Research Questions:

“The question related to my overall project was: If I use synchronous web-based

learning to deliver my department’s course materials to students at multiple sites,
will it improve the distribution of knowledge compared to traditional site-based
classroom instruction?

For my first research cycle I asked the following: If instructors and subject matter
experts learn the methods and strategies for online synchronous learning, will they
feel both prepared and motivated to instruct an online synchronous class?

For cycle two I wanted to know: If I use synchronous web-based learning to deliver
my department’s course materials to students at multiple sites, will it improve the
distribution of knowledge compared to traditional site-based classroom instruction?

Finally, for cycle three I asked: If I make improvements to my synchronous web-

based course, including changing instructors, adjusting course length, providing
additional instructor support, and adding learner centered activities, will it improve
knowledge transfer and learner satisfaction compared to the previous synchronous
session and traditional site-based classroom instruction?” (Kenny, 2005, p. 13)
Action Research Literature Review Structure:

I liked that Mr. Kenney chose to research several topics in his Lit Review. I think
that helped prepare him for several aspects of his research project. The topics he
chose were:

Online Learning vs. Classroom Instruction

Distributed Learning over Long Distances
Synchronous and Asynchronous Learning
Instructional Strategies for Online Learning

Each topic was supported with several references. He also did a good job of
presenting both positive and negative reports he found.

Action Research References:

Allen, M., Mabry, E., Mattrey, M., Bourhis, J., Titsworth, S., Burrell, N (2004) Evaluating
the effectiveness of distance learning: a comparison using meta-analysis. Journal of
Communication, Sept 2004 v54 i3 p402(19).

Ally, M (2004) Foundations for Educational Theory for Online Learning. Theory and
Practice of Online Learning. Ch.1. http://cde.athabascau.ca/online_book/

Anderson, T (2004) Toward a Theory of Online Practice. Theory and Practice of Online
Learning. Ch.2. http://cde.athabascau.ca/online_book/

Anderson, T (2004) Teaching in an Online Learning Context. Theory and Practice of

Online Learning. Ch.11. http://cde.athabascau.ca/online_book/

Anderson, T. & Elloumi, R. (2004). Theory and Practice of Online Learning.

http://cde.athabascau.ca/online_book/

Ashkeboussi, R. (2001). A comparison analysis of learning experience in a traditional vs.

virtual classroom setting. Academic Exchange Quarterly, Winter 2001 v5 i4 p133(6).

ASTD/NGA (2001). A Vision of E-Learning for America's Workforce. Report on the

Commission on Technology and Adult Learning. www.astd.org.

Batte, M. T., Forster D. L., Larson D.L., (2003). An assessment of student acceptance and
performance in distance education with two-way interactive compressed video. Review of
Agricultural Economics, 2003, V25, N2, (FAL-WIN), P524-539

Blake, C., Gibson, J. W., Blackwell, C. W. (2003) Web-based Training: what supervisors
need to know. SuperVision; Dec 2003; 64, 12; ABI/INFORM Global pg.3.
Botsch, C. S., Botsch, R. E. (2001). Audiences and outcomes in online traditional
government classes: a comparative two year case study. Political Science & Politics, March
2001 v34 il p135(7).

Comeaux, P., Nixon, M. (2000). Collaborative Learning in an Internet Graduate Course: A

Case Study Analysis. WebNet Journal, Oct 2000 v2 i4 p24.

Goodwin, B (2003). E-Learning Cuts Bayer Training Costs 75%. Computer Weekly, 4, 1-9.
http://web21.epnet.com/citation.asp?tb=1&_ug=dbs+0%2CI%C2%C3%2C5%fic+1

Gregory, M (2002). E-Learning: Technology the Fuel Biotech. Biotechnology Focus, 5.

http://pharmahorizons.resumecontrol.com/rc/ph/Elearning.pdf

Harvey, P .J., Cookson, B., Meerabaeu, E., Muggleston (2003) . Biomedical Online
Learning: the route to success. Electronic Journal of e-learning, Volume 1 Issue 2003 1 29-
34. Http://www.ejel.org

Hofmann, J. (2004). The Synchronous Trainer's Survival Guide. Pfeiffer, San Francisco.
www.Pfeiffer. com.

Horton, W. (2004). Best Practices for the Virtual Classroom. Oct. 12, 2004 conf. Session
102. William Horton Consulting, Boulder Colorado. www.horton.com.

Hughes, J. A., (2004) Supporting the Online Learner . Theory and Practice of Online
Learning. Ch.13. http://cde.athabascau.ca/online_book/

Ingis, A., Ling, P., Jossten, V. (2000). Delivering Digitally. Managing the transition to the
knowledge media. Kogan Page Limited, London.

Johnson, J. L. (2003). Distance Education. The complete guide to design, delivery, and
improvement. Teachers College Press, New Yorks, NY.

Kenney, J. (2005). Action Research Home Page.

http://hale.pepperdine.edu/~jdkenney/actionresearchproject/arphomepage.htm

Kenney, J. (2005). Jim’s blog. http://jkenneyarp.blogspot.com/.

Medhat, Dr. Sa'ad (2000). E-learning Opportunities Equals Business Benefits for Pharma
Companies. HiSPEC Limited, UK. http://www.hispec-consulting.com/doc/SSM-269.htm.

Merisotis, J.P., Phipps, R.A. (1999). What's the difference? Change, May-June 1999 v31 i3
p12(6).

Gwen, J., Annand, D., Wang, E. (2004) Supporting Asynchronous Discussions among
Online Learners. Theory and Practice of Online Learning. Ch.13.
http://cde.athabascau.ca/online_book/
O'Connell, B. (2002). A poor grade for e-learning. Workforce, July 2002 v81 i7 p15(1)

Rapoport, R.N. "Three Dilemmas in Action Research," Human Relations, (23:4), 1970, pp.
499-513.

Romanoff, S. J., (2003). A Case Study: Linking Students Across Geographical and Cultural
Distances. Technology: Taking the Distance out of Learning. Watts, M. M, Editor. Number
94, Summer 2003. Jossey-Bass.

Thirunarayanan, M. O., Aixa, P. (2001). Comparing Web-based and classroom-based

learning: a quantitative study. Journal of Research on Technology in Education. Winter
2001 v34 i2 p131(7)

Thompson Netg (2004). The Proven Approach to Virtual Classroom Instruction. Thomson
NETg, Naperville, IL.

Watts, M. M.(2003). Taking the Distance out of Learning. Technology: Taking the
Distance out of Learning. Watts, M. M, Editor. Number 94, Summer 2003. Jossey-Bass.