Michael Sochor

2429 11th Street ● Port Huron, MI 48060

(810) 637-8160 ● michael@pcrxcs.com

INFORMATION TECHNOLIGY SPECIALIST

Offering Advanced Skills and Record of Consistent, High-Quality Performance in Systems/Network
Installation, Configuration, Upgrade, Migration, and Problem Resolution Activities

Quality-focused IT Professional with 8+ Years of experience as systems technician and software/hardware support
specialist. Proven ability to create and deliver solutions that meet objectives tied to business and technology
performance. Comfortable operating in a wide range of platforms and environments. Effective communicator; able
to explain complex processes in easy-to-understand terms for end users. Skilled in proactive identification and
resolution of critical systems/network issues.

CORE COMPETENCIES:
 Natural Understanding of New
and Emerging Technologies
 Systems & Network Upgrades
 User Training and Support
 Research & Problem-Solving  Application Administration
 Network Infrastructure  Systems Integration/Migration
 Testing & Troubleshooting  Problem Identification/Analysis
 Disaster Recovery Planning  Windows & Mac Platforms

TECHNICAL SUMMARY:
SOFTWARE: Windows 9x/NT/2000/XP/Vista/7/PE, Microsoft Server & SBS 2000/03/08, Microsoft Exchange 03/07,
IIS 5x/6x/7x, Microsoft Office 97/2000/XP/03/07, Linux, Novell, Cisco Configuration Assistant, Internet
& System Security Programs, Command Prompt, Remote Desktop, Adobe Suites
HARDWARE: Personal Computers, SCSI/EIDE/SATA HDD's, RAM, CPU, Mother Boards, Power Supplies, Optical
Drives, Video & Sound devices, SCSI & Raid Controllers, HID's, Scanners & Printers, Monitors, Routers,
Managed Switches, Ethernet Protocols, IP Telephony Systems, PA Systems, Surveillance & Security
Systems, Power Management Systems

PROFESSIONAL EXPERIENCE
PCRX COMPUTING SOLUTIONS LLC - Port Huron, MI
Proprietor & PC/Network Technician (2007-Present)

Founded business in which I performed duties such as Installation repair and maintenance of small business
systems and networks.

Key Contributions & Accomplishments:

 Deployed wired and wireless Network Infrastructure in 52,000sf facility with over 110 UTP drops
including computers, network printers, IP surveillance and Cisco Unified Communications IP Phone
Systems.
 Serve as IT Consultant/Technician and or Web Designer for numerous small business including Hotels,
Manufacturers, Dr. Offices, Printers, Insurance Agencies, Retail Shops, Restaurants and Night Clubs.
Michael Sochor 2
Professional Experience, Continued

BEST BUY GEEK SQUAD - Fort Gratiot, MI

Double Agent (2005-2007)

Promoted to Double Agent (DA) after 5 months which are Geek Squads mobile agent performing a majority of
their work in customers' homes and businesses. While in the store, provided computer-related repairs,
upgrades and installations. Also helped customers make technology decisions and sell on-site services. While
in the field, did everything possible to resolve issues in customers’ homes and businesses.

Key Contributions & Accomplishments:

 Problem Identification and Resolution - Acquired skill to identify problems from vague inaccurate
reports from clients and the ability to quickly resolve the issues wile educating the client on the topic
at hand while under strict time constraints and guidelines.
 Application Development - Many times introduced to Industry specific applications and systems
when serving business clients.
 Self Management - Worked alone and held full responsibility of company vehicle and inventory of
thousands of dollars in product as a result developed skill of providing thorough documentation of all
work performed.

Counter Intelligence Agent (2005)

Promoted to Counter intelligence Agent (CIA) after 3 weeks with Geek Squad after showing great work ethic
along with problem solving and repair skills. Worked in an energetic, fast-paced retail environment,
performing computer-related repairs, upgrades, installations and technical support in the store.
Responsibilities included assisting customers within the Precinct’s SOP, provide initial contact with customers,
check in products for service, perform testing to determine product needs and service solutions and to
facilitate in-store sales, upgrades, installations and service.

Counter Operations Agent (2005)

Hired in as and served as Counter Operations Agent (COA) for 3 weeks before promotion. Responsibilities
included Phone, Shipping Receiving and working counter after display of excellent work quality and
Repair/troubleshooting skills was quickly promoted to Computer Intelligence Agent.

ST. CLAIR HIGH SCHOOL - St. Clair, MI

Student Council Technology Coordinator (2001-2004)
Functioned as a member of the student body leadership team responsible for the organization and execution
of dozens of activities thought the school year. As Technology Coordinator Responsibilities included purchase,
maintenance, training and coordination of the councils computers, digital imaging and DJ equipment along
with acting as a committee chairperson.

Key Contributions & Accomplishments:

 Professional Development - Acquired key leadership and planning skills from two years of student
leadership class and attendance of MASC Leadership Camp in 2003.
 Recognized for superior performance as Technology Coordinator.