BUSINESS INSIGHTS

The Top 10 Telecom Service Providers

Positioning, performance and SWOT analyses

New Technology Report - Published May 2008

Market positioning of top 10 companies, 2007

Source: The Top 10 Telecom Service Providers

Key questions answered by this report...

• How do the leading telecom services companies compare in terms of financial performance and coverage
by country and services?
• What are the key strategies of the leading telecom services companies and how do these strategies drive
revenue and profitability?
• What are the strengths and weaknesses of the leading telecom services companies and what
opportunities and threats they are faced with?
• Which regions and segments offer the greatest growth opportunities?

Benchmark the performance of leading telecoms service providers,

identify their strengths and weaknesses and learn from their
growth strategies with this new management report...
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Key findings from this report...

• The global telecom services market grew at a CAGR of 11.4%

Deutsche Telekom’s business segments
over the period 2002-2006 to reach $1785 bn in 2006.
performance ($bn) 2005-2007

• AT&T was the largest player in the telecom services market by

revenues, followed by Verizon and NTT.

• Emerging markets, broadband Internet and mobile data are the

major growth drivers in the market.

• Latin America is the fastest growing telecom market, expected

Source: The Top 10 Telecom Service Providers to grow at a CAGR of 7.8% over the period 2006-2010.
”The net revenue from business customers reached
$12.3bn (R9.0bn) for the financial year ended 31 • Large players are making investments in IP based next
December 2007, an increase of 5.2% in dollar terms generation networks to drive future growth.
and a decline of 3.6% in Euro terms over the financial
year 2006. The overall Euro decrease was the result of
lower revenues from medium and large business
customers, partially offset by increased revenues from
enterprise customers...”
The Top 10 Telecom Service Providers
Positioning, performance and SWOT analyses
France Telecom’s financial performance,
2004-2007
Source: The Top 10 Telecom Service Providers
”The group’s operating profit increased 54.5% over the
financial year 2006 to reach $14.8bn (R10.8bn). The
primary driver for revenue growth was a strong
performance in emerging markets, which registered a
revenue growth of 15.3% and an overall strong growth
in the group’s personal communications business...”
This new report will enable you to...
Telefonica’s business segments performance
($bn), 2005-2007)
Source: The Top 10 Telecom Service Providers
“Telefonica Europe grew revenues by 19.9% in dollar
terms and 9.9% in Euro terms to reach $19.8bn
(R14.4bn) in financial 2007. The UK registered strong
growth in subscriber numbers and ARPU, contributing
significantly to revenue growth. The Germany market
saw revenues decline due to major price cuts...“
The global telecoms services market grew by 25.8% from 2005 to
$1,785bn in 2006. Focus on emerging markets has increased due to
saturation and competition in developed economies.
The Top 10 Telecom Service Providers: Positioning, performance and
SWOT analyses is a new report published by Business Insights that
examines market dynamics in the telecom service market focusing on the
top 10 vendors. This new report provides SWOT analyses of top 10
companies and assesses their market positioning, financial performance
and growth strategies. This report analyzes company developments in
light of industry size, industry structure, service offerings, major strategies
and the competitive situation to discern trends of the industry and its
major players.
Assess the world’s leading telecoms service providers, anticipate
future trends and enhance your competitive strategies with this new
report.
• Create more effective competitive strategies based on the
financial and SWOT analyses of the top 10 telecom service
providers detailed in this report.
• Benchmark your performance against leading telecom service
providers with this report’s ranking of the top 10 telecoms service
providers, their financial performance and market share by company
and category.
• Identify and target future growth areas from this report’s analysis
of the acquisitions and divestments made by leading telecom
service providers and their strategies for growth.
• Understand the key issues in the telecoms market and the
impact that they are expected to have on the market using this
report’s assessment of the declining traditional fixed voice services
market, maturation in developed markets and the European
regulatory framework.
Sample Information: ‘The Top 10 Telecom Service Providers’

Chapter 4: Verizon - Growth Strategies

Growth Strategies
Focus on growth products
The company is streamlining its portfolio and investing in growth products such as broadband and fiber optic. The
company divested its directory business and also its telecom operations in Latin America and Caribbean. The capital for
these transactions was used to make some strategic acquisitions, such as MCI, Rural Cellular and Cybertrust as well as to
develop its broadband and fiber optic networks.

Building next generation networks to provide innovative services

With the traditional services reaching maturity levels in the domestic and European markets, the company is focusing on
building next generation wireless, wireline and IP networks and services. Verizon is expanding its FiOS network and
offering services such as FiOS TV and FiOS Internet. It is also expanding its 3G networks to offer services such as wireless
broadband to its customers. The company is also planning to roll out fourth generation of wireless technology. The
company witnessed a growth of 64% in wireless data revenue over 2006. Its FiOS Internet customers increased from 0.7
m in 2006 to 1.5 m in 2007.

Selective acquisitions
Verizon Communications has made a number of acquisitions since its inception, primarily for consolidating its product
portfolio. The company now seeks to expand its product portfolio and offer a comprehensive suite of services before
expanding geographically. The company has indicated that it will go in only for selective M&A activity to grow
internationally.

Strengths
Strong position in domestic market
Verizon Communications is the second largest telecom
player in the domestic market by revenue. It is also the
largest wireless player in the US by revenues. In the year
2007, Verizon recorded the highest growth in the wireless
data segment compared to its peers. The company is also
the largest communication provider to the US
government. Strong position in domestic market gives the
company a good brand image.
Strong network coverage to meet future demand
Verizon Communications has an extensive network in the
US, serving 49 of top 50 markets, 90% of the total
population and 97% of Fortune 500 companies. The
company’s FiOS network passed 9.3 m homes at the end
of 2007 and is expected to reach 18-20 m homes by 2010.

Order this report today to find out more...

Table of Contents

CHAPTER 1: INTRODUCTION • Recent financial performance

- Performance by business segments
CHAPTER 2: MARKET DEVELOPMENT
- Performance by geographies
• Overview
• Acquisitions and divestments
- Market size and growth
• Growth strategies
- Positioning and performance of top ten companies
- Focus on growth products
• Major trends and growth drivers in the market
- Building next generation networks to provide
- Digitization of information
innovative services
- Growth in emerging markets
- Selective acquisitions
- Deploying NGN
• SWOT analysis
- Venturing in new business models
- Strengths
CHAPTER 3: AT&T - Strong position in domestic market
• Company overview and history - Strong network coverage to meet future
• Company overview and history demand
• Group structure and services - High customer loyalty
- Wireless - Weaknesses
- Wireline - Dependence on domestic markets
- Advertising and Publishing - Opportunities
- Other services - Growth in wireless data services
• Recent financial performance - Threats
- Performance by business segments - The US Economy slowdown
- Wireless - Stiff competition
- Wireline
CHAPTER 5: NTT CORPORATION (NTT)
- Advertising & Publishing
• Company overview and history
- Other services
• Business segments and services
- Acquisitions and divestments
- Regional Communications Business
• Growth strategies
- Long Distance and International Communications
• SWOT analysis
Business
- Strengths
- Data Communication Business
- BellSouth acquisition
- Mobile Communications Business
- Strong financial position
- Other businesses
- Significant development of IP infrastructure
• Recent financial performance
and Wi-Fi
- Performance by business segments
- Weaknesses
- Regional Communications Business
- Geographic concentration
- Long Distance and International
- Opportunities
Communications Business
- Bundled services
- Data Communications Business
- Threats
- Mobile Communications Business
- Integration problems
- Performance by geographies
- US economy slowdown
• Acquisitions and divestments
- Competition
• Growth strategies
- Expanding and strengthening broadband services
CHAPTER 4: VERIZON
- Consolidating IP services through
• Company overview and history
Next-Generation Network (NGN)
• Business segments and services
- Growth through partnerships
- Wireline
- Domestic Wireless
Table of Contents (contd.)
CHAPTER 5: NTT CORPORATION (CONTD.)
• SWOT analysis
- Strengths
- Comprehensive service portfolio, with focus on
growth areas
- Strong domestic market position
- Focus on research and development
- Low churn rate
- Weaknesses
- Declining revenue and operating profit
- Geographic concentration
- Weak performance of PHS business
- Opportunities
- Demand for Broadband, 3G and IP services
- Threats
- Declining demand for voice services and slow
growth of mobile services
- Stiff competition further intensified by number
portability
CHAPTER 6: DEUTSCHE TELEKOM
• Company overview and history
• Group structure and services
- Mobile Communications
- Broadband/ Fixed Network
- Business Customers
- Group Headquarters and Shared Services
• Recent financial performance
- Performance by business segments
- Mobile Communications
- Broadband/Fixed Network
- Business Customers
- Performance by geographies
- Acquisitions and divestments
• Growth strategies
- Improve competitiveness in Germany
- Growing internationally through mobile
communication
- Growth through expansion of mobile Internet
- Realigning T-Systems
• SWOT analysis
- Strengths
- Strong performance in the US mobile business
- Competitive advantage in mobile Internet
- Increasing share of international revenue
- Weaknesses
- Weak domestic business performance
- Weak business and financial performance
- ‘Mobile only’ offering in the US
- Opportunities
- Mobile Internet growth
- Broadband growth
- Threats
- Slowing down of the US economy and
competitive disadvantage in the US
- Extensive competition in the domestic market
- Regulations
CHAPTER 7: TELEFONICA
• Company overview and history
• Business segments
- Telefonica Spain
- Telefonica Latin America
- Telefonica Europe
• Recent financial performance
- Performance by business segments
- Acquisitions and divestments
• Growth strategies
- Growth strategies in Europe and Spain
- Growth strategies in Latin America
• SWOT analysis
- Strengths
- Diversified revenue portfolio
- Strong presence in high growth markets
- Strong financial position
- Weakness
- Weak German business
- Opportunities
- Growth in Latin America market
- Growth in broadband and mobile data services
- Threats
- Intense competition in some of the key markets
- Regulatory, political and legal risks
- Weakening Spanish economy
CHAPTER 8: FRANCE TELECOM
• Company overview and history
• Group structure and services
- Personal Communication Services (PCS)
- Home Communication Services (HCS)
- Enterprise Communications Services (ECS)
• Recent financial performance
- Performance by business segments
- Personal Communication Services (PCS)
- Home Communication Services (HCS)
- Enterprise Communication Services (ECS)
- Performance by geographies
- Acquisitions and divestments
Table of Contents (contd.)

CHAPTER 8: FRANCE TELECOM (CONTD.) - Lack of control over partnerships

• Growth strategies - Opportunities
- Launching new innovative services - Emerging markets
- Strengthening the broadband infrastructure - Broadband Internet and 3G services
- Further rollout in Africa - Threats
- Growth through disciplined acquisitions - Increased exposure to economic, political and
• SWOT analysis legal risks
- Strengths - Market saturation in Europe
- Strong position in European market
CHAPTER 10: CHINA MOBILE
- Strong geographic presence
• Company overview and history
- Innovative services
• Business segments
- Weaknesses
- Voice Business
- Limited top-line growth
- New Businesses
- Opportunities
• Recent financial performance
- Further expansion into Africa, Middle East and
- Performance by services
Eastern Europe
- Acquisitions and divestments
- Growth in broadband
- Growth strategies
- Growth in e-health
- Focus on rural Chinese markets
- Threats
- Innovative value-added services
- Stiff competition
- Expanding business customer base
- Grant of fourth UMTS license
- Expansion into emerging markets
- Roaming price cut
• SWOT analysis
- Exposure to greater legal and political risk
- Strengths
CHAPTER 9: VODAFONE - Dominant position in domestic mobile
• Company overview and history communications market
• Group structure and services - Strong performance and healthy financial
- Europe position
- EMAPA - Network coverage and quality
- Voice Services - Strong brand
- Messaging Services - Weaknesses
- Data Services - Service portfolio
- Fixed line and DSL services - Opportunities
• Recent financial performance - Rural markets
- Performance by services - Value added services
- Performance by geographies - 3G
- Acquisitions and divestments - Emerging Markets
• Growth strategies - Threats
- Focus on emerging and high growth markets - Regulatory changes
- Cost reduction and stimulating minute usage in - Future competition
Europe
- Managing Group’s portfolio to maximize returns
• SWOT analysis
- Strengths
- Global presence and strong emerging market
portfolio
- Comprehensive product portfolio
- Weaknesses
- Failure in Japanese market
Table of Contents (contd.)

CHAPTER 11: TELECOM ITALIA CHAPTER 12: SPRINT NEXTEL

• Company overview and history • Company overview and history
• Business segments • Business segments
- Domestic - Wireless
- European Broadband - Wireline
- Brazil Mobile • Recent financial performance
- Media - Performance by business segments
- Olivetti - Acquisitions and divestments
- Other operations • Growth strategies
• Recent financial performance • SWOT analysis
- Performance by business segments - Strengths
- Domestic - Strong presence in domestic market
- European Broadband - Attractive asset portfolio
- Brazil Mobile - Weaknesses
- Media - Weak performance of the wireless segment
- Olivetti - Problems with Nextel integration
- Other Operation - Poor Marketing
- Performance by geographies - Opportunities
- Acquisitions and divestments - WiMAX opportunity
• Growth strategies - Threats
- Domestic market - Threats to iDEN network
- Retaining customers and increasing value share - Market saturation and economy slowdown
- Expanding into adjacent ICT markets - Intense competition
- International strategy
CHAPTER 13: COMPANIES RANKED 11 TO 20
- Consolidating growth in Brazilian market
• BT
- Strengthen position in Germany market
- Company snapshot
- Increasing presence in high growth Latin
- Financial performance, 2005-2007
America markets
• Comcast
- Reviewing investment portfolio
- Company snapshot
• SWOT analysis
- Financial performance ($bn), 2003-2007
- Strengths
• Vivendi
- Strong position in domestic market
- Company snapshot
- Strong position in Brazilian mobile market
- Financial performance, 2004-2007
- Weaknesses
• KDDI
- Geographic concentration
- Company snapshot
- Weak financial position
- Financial performance ($bn), 2003-2007
- Weak operational performance and weak
• America Movil
outlook
- Company snapshot
- Opportunities
- Financial performance ($bn), 2003-2007
- Opportunity for further growth in Brazil
• China Telecom
- European broadband market
- Company snapshot
- Further expansion in Latin America
- Financial performance ($bn), 2003-2007
- Threats
• Korea Telecom
- Regulatory environment in domestic market
- Company snapshot
- Competition in Brazil and Germany
- Financial performance, 2002-2006
- Mature domestic market
Table of Contents (contd.)

CHAPTER 13: COMPANIES RANKED 11 TO 20 • Telefonica

(CONTD.) - Company snapshot
• Telstra - Key milestones
- Company snapshot - SWOT analysis
- Financial performance ($bn), 2003-2007 - Financial performance ($bn), 2003-2007
• KPN - Business segments performance ($bn), 2005-2007
- Company snapshot - Performance by geography, 2005–2007
- Financial performance, 2004-2007 • France Telecom
• Bell Canada - Company snapshot
- Company snapshot - Key milestones
- Financial performance ($bn), 2003-2007 - Key milestones (cont’d)
- Financial performance, 2004-2007
FIGURES & TABLES
- Business segments performance ($bn), 2005-2007
• Global telecom services market size & growth
- Performance by geography, 2006–2007
($bn), 2002–2006
- Revenue break-up by geography, 2007
• Market positioning of top 10 companies, 2007
• Vodafone
• Top ten companies’ growth & profitability
- Company snapshot
• Household broadband penetration in Europe, 2007 and
- Group’s key milestones
2010
- Key milestones (cont’d)
• AT&T
- Financial performance ($bn), 2003-2007
- Company snapshot
- Business segments performance ($bn) 2006-2007
- Key milestones
- Performance by geography, 2005–2007
- SWOT analysis
- Revenue break-up by geography, 2007
- Financial performance ($bn), 2003-2007
• China Mobile
- Business segments performance ($bn) 2005-2007
- Company snapshot
• Verizon
- Key milestones
- Company snapshot
- Financial performance ($bn), 2003-2007
- Key milestones
- Performance by services ($bn), 2006-2007
- Financial performance ($bn), 2003-2007
• Telecom Italia
- SWOT analysis
- Company snapshot
- Business segments performance ($bn) 2006-2007
- Key milestones
- Performance by geography, 2005–2007
- Financial performance, 2004-2007
- Revenue break-up by geography, 2007
- Business segments performance ($bn), 2006-2007
• NTT
- Performance by geography, 2005–2007
- Company snapshot
- Revenue break-up by geography, 2007
- Key milestones
• Sprint Nextel
- SWOT analysis
- Company snapshot
- Financial performance ($bn), 2003-2007
- Key milestones
- Business segments performance ($bn) 2005-2007
- Key milestones (cont’d)
• Deutsche Telekom
- Financial performance ($bn), 2003-2007
- Company snapshot
- Business segments performance ($bn), 2007
- Key milestones
- SWOT analysis
- Financial performance ($bn), 2003-2007
- Business segments performance ($bn) 2005-2007
- Performance by geography, 2005–2007
- Revenue break-up by geography, 2007
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