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Excellence In Execution
LEADERSHIP Think Strategically Focus Sharply Move Quickly LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly LEADERSHIP Think Strategically Focus Sharply Move Quickly
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
Whether you are a seasoned leader at the top or an emerging leader on the way up,
you’ve probably found that executing effectively in today’s environment can be a
challenge, and you’re not alone. A wide range of research reveals that 70% to 90% of
organizations are failing to execute effectively. It’s not surprising that, when an
international research group asked CEOs from 40 countries to rate their greatest concerns
from a list of 121 different challenges, “Excellence In Execution” was ranked #1.
What does it take to achieve “Excellence In Execution” and what are the benefits?
The Leadership In FastTime® Model we will present in this article is a proven formula
for Excellence In Execution. It has been acknowledged as highly effective by top leaders
of many well-known, forward-leaning organizations. The benefits are faster, better results
in thinking, planning and implementation that drive breakthrough performance.
The Leadership In FastTime® Model has three imperatives for realizing these benefits:
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 1
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
A PROVEN FORMULA
The Leadership In FastTime® Model emerged from our research and hands-on work with
hundreds of leaders in the Fortune 500, as well as leaders of non-profits, government
agencies and the military. An especially useful source has been the leaders of the Desert
Storm air campaign—one of the most successful campaigns in military history. Because
of its size and complexity and the fact that it was such a rapid victory, it contains valuable
lessons for meeting the Execution challenges of the New Normal.
Organizations that consistently win in the New Normal have one thing
in common—committed proactive leaders who think strategically about
the organization’s challenges and opportunities and act accordingly.
That was the case with our client Texas Instruments (TI). For over ten
years, during a period when many of its competitors, including Intel and
Motorola, were experiencing major growth in their market value, TI’s
market value was flat. By the mid 1990’s, TI’s leaders began to realize that the problem
was not their tactical capabilities. It was a lack of smart strategic thinking.
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 2
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
So how did TI put that insight into practice and what was the result?
In a series of strategic thinking sessions that engaged over two hundred top leaders, they
shaped a new vision and new strategic focus. Instead of continuing to fight competitors
for a share of the memory chip market, TI targeted the explosive market for digital signal
processors—DSPs, which are a key component of Internet and mobile communication
devices. And, most importantly, they decided to dominate the DSP market. They sold
their huge defense unit, a sacred
cow, in order to pump more money
into the DSP effort. In an interview
with the Wall Street Journal the
CEO declared, "This isn't a market
we want to play in; this is the
market where we intend to win."
And they did win and win big: TI’s
market value increased six-fold
over the next three years.
The trim tab on a boat rudder is a good example of a Leverage Point. Buckminster Fuller,
the futurist best known for coining the term "Spaceship Earth," explained it this way:
Think of the Queen Mary—there's a tiny thing at the edge of the rudder
called a trim tab. It's a miniature rudder. Just moving the little trim tab builds
a low pressure that pulls the rudder around. It takes almost no effort at all.
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 3
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
The key to having optimal impact with your available resources and significantly
increasing your probability of success is to sharply focus on the key Leverage Points and
affect a critical mass of them in the right way at the right time.
A prime example is Virgin Group’s Sir Richard Branson. You are probably familiar with
the Virgin brand from its music megastores and airlines. What you may not know is how
rapidly Virgin has launched one new business after another 1. “Often the window of
opportunity is very small," explains Branson. "So speed is of the essence."
In the vast majority of situations, time is NOT on your side — the slower you move, the
less chance you have of achieving your objectives. One reason is Murphy's Law, which
states that "anything that can go wrong will go wrong." Another reason for speed is the
ever-changing environment. No matter how theoretically perfect your original plan may
be, as the execution timeline lengthens, its value depreciates because the context changes.
1
Business Week, March 27, 2006
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 4
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
Those who operate with a Move Quickly mindset tend to win for a number of reasons:
• External competitors are outpaced.
• Internal opposition to change is pre-empted.
• Key planning assumptions don’t become obsolete.
• There are fewer unanticipated consequences.
• Implementation gaps quickly surface and can be corrected.
• Fast wins create a positive psychology in the organization.
• Desired results and benefits are accelerated.
How fast should you move? The answer is simple: “I am truly amazed by how much we
move at the speed you need to succeed. With few accomplished in how little time. With the
exceptions, this means moving faster than the rate FastTime® approach, we met some very
aggressive goals very quickly.”
of change in your environment and faster than — Hardy Wentzel,
your competitors. Leader, Weyerhaeuser Canada
Service Center for a presentation on “Safety in Bear Country.” The Park Ranger strongly
emphasized one core fact: bears, if annoyed or surprised, can be very dangerous. He
concluded his presentation with a key principle for bear safety: “Make noise!”
The principle “Make noise!” provides a guideline for ensuring personal safety in a
potentially dangerous environment—bear country. Likewise, the nine principles for
Leadership In FastTime® provide guidelines for ensuring success in a challenging
leadership environment, a dynamic landscape of complexity and rapid change.
As depicted in the chart below, each of the nine principles is an antidote for one or more
of the common obstacles to effective Execution.
• Principle One, See The Big Picture, is an antidote for the narrow perspectives and
blind spots that can lead to bad decisions, missed opportunities and unintended
consequences. It provides guidelines for developing realistic situational awareness.
• Principle Two, Design Your Future Picture, is an antidote for the knee-jerk solutions
that compound current problems and fail to move you in a strategically smart direction.
It provides guidelines for setting objectives and shaping strategies and measures.
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 6
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
• Principle Three, Adopt Winning Behaviors is an antidote for the status quo ways of
doing things that are often counterproductive. It provides guidelines for defining and
practicing the behaviors and cultural norms that will help you achieve success.
• Principle Five, Create Good Enough Plans is an antidote for allowing the desire for
perfection to be the enemy of the good. It provides guidelines for shaping Action
Roadmaps that allow you to move forward quickly to build momentum.
• Principle Six, Organize for Rapid Success, is an antidote for the tendency to maintain
outdated structures and processes because they are politically expedient. It provides
guidelines for organizing resources to support fast-cycle implementation.
• Principle Seven, Orchestrate Parallel Actions, is an antidote for lack of speed and
being derailed by a single failure. It provides guidelines for implementing multiple
actions plans to affect a critical mass of Leverage Points.
• Principle Eight, Improve While You Move, is an antidote for the failure to quickly
learn from mistakes and rapidly course correct. It provides guidelines for continuously
assessing outcomes regularly with a singular focus on getting better faster results. .
• Principle Nine, Lead The Transitions, is an antidote for weak beginnings and endings
that waste time and resources. It provides guidelines for starting initiatives and projects
in a smart way and finishing them with finesse.
Each of the nine principles includes some specific leadership actions that help translate it
into a practical, understandable process. For example, the leadership actions for Principle
One, See The Big Picture, are:
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 7
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
The graphic below presents the Leadership In FastTime® mindsets, principles and
actions in one easy-to-grasp “Rule of Three” architecture: there are three mindsets, each
mindset has three principles and each principle has three actions.
FOCUS
Sharply
PRINIPLES
ACTIONS
• Clarify System Boundaries • Identify Leverage Points • Secure Required Resources
• Define A Common Language • Define Desired Effects • Define Rules of Engagement
• Identify Relevant Components • Develop Action Roadmaps • Mobilize Your Stakeholders
MOVE
Quickly
*The value of this kind of architecture was discovered years ago by Calvin Thorpe and
George Rowland at the Bell Telephone Laboratories. They found that grouping
information in clusters of three greatly increases an individual's working memory 2.
2 Lewis, D. & Greene, J., Thinking Better. New York: Rawson, Wade Publishers 1982.
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 8
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
Using the Leadership In FastTime rapid-cycle planning process and web-based planning
tools, we guided the leadership group through a 90-day process that produced what
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 9
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
Given the failure of the previous efforts, the corporation’s CEO was clearly pleased with
the business results that were reported 12 months later:
• Sales were up 10 percent—the highest-ever
rate of sales growth in a market that grew less “The FastTime process helped our Industrial
Division rapidly develop a superior strategy
than 3 percent. that not only produced short term-results, and
• Net profits were up 58 percent. strong momentum for the long term. It also
helped establish an Execution culture, which
• Return on assets was up 60 percent.
gives us a significant competitive advantage.”
• Headcount was reduced by 10 percent. — Ed Jones
Director of Industrial Planning
• Total business investment held constant. Weyerhaeuser Corporation
• Share of key market segments increased.
A regional paging company based in Orange County California offers another Leadership
In FastTime success story. This company was in deep trouble because the cell phone
market had suddenly exploded and put their paging business on a rapid road to
obsolescence. The industry as a whole had no long-term prospects—four of the five
national paging companies had recently declared bankruptcy.
Using the FastTime System Mapping Process, we determined that this small firm had
three valuable assets: experience with sophisticated billing systems, an established
network of merchant customers across southern California and a small staff of 9 capable,
committed people who worked well together. With those insights, we conducted a two-
day strategic planning session that included an outside-the-box opportunity search. We
then followed up with a 90-day executive coaching process with the CEO.
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 10
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
The new strategy delivered hyper-growth for this small firm with no outside capital
infusion and no increase in their headcount. The gross revenue tells the success story:
$300,000 in year one, $9.5 million in year two, $52 million in year three and $150
million in year four—at which time the CEO was able to sell the firm for $20 million.
SUMMARY
The Leadership In FastTime® Model is a proven formula for Excellence In Execution.
The benefits of applying it are faster, better results in thinking, planning and
implementation that together drive breakthrough performance.
When you think about the potential value of learning and applying the Leadership In
FastTime Model personally, or in your organization, consider these questions:
• What are your most significant Execution challenges and opportunities today?
• What are some of the potential costs of delay in solving even one of those problems?
• What are some of the potential benefits of acceleration of even one opportunity?
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© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 11
EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR #1 LEADERSHIP CHALLENGE
Our first steps with a new client are typically to: (1) assess their current Execution challenges and
improvement opportunities; and (2) conduct an onsite briefing with a good cross-section of those
who have Execution responsibilities. The purpose of the briefing is to provide an overview of the
assessment results and shape a path forward, which could take three forms:
Providing comprehensive consulting and coaching to help senior leaders and their teams
accelerate action on the assessment recommendations.
Designing and delivering scalable training programs for leaders and managers who have key
Execution responsibilities. These programs are customized for the organization and its business
units based on the assessment and they have a strong “learning by doing” component.
If you are interested in learning more about how you might use the Leadership in FastTime
Model personally, or with your team or organization, please email FastTime@geogroup.net
or call us at 877-855-2050.
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The author of this article, Leland Russell, is co-author of Winning In FastTime and President of GEO Group Strategic Services..
Russell and his GEO Group colleagues have successfully served a wide range of leaders in all sectors. Their typical clients are
CEO’s, heads of business units, corporate functions and leadership teams who face tough Execution challenges.
"A very big personal thanks for all that you did for me and my team. The FastTime®
Mentoring process has proven to be a turning point in the Execution of our business."
— Barney Saunders, Agilent Technologies
Former Vice President & General Manager of Bio-Research Solutions
© 2010 Leland A. Russell | For more information email FastTime@geogroup.net or call (877) 855-2050 12