CSB-System – ERP Software

Tailored to Your Industry

The Business IT Solution for Your Entire Enterprise
for Your Entire Enterprise
The Business IT Solution

Programmed for Your Success

 CSB-System – ERP Software
Tailored to Your Industry
The Business IT Solution for Your Entire Enterprise

Programmed for Your Success 4

Contents

Your Industry – Our CSB-System 4

The Business IT Solution That Grows With You 4

Fast Return on Investment 5

Investment Protection for Your Hardware and Process Periphery 5

Logistics and ERP in a Single System 5

We Know Your Industry 5

Our System for Your Success 6

The Business IT Solution for Your Entire Enterprise 6

2 Contents
ERP – Enterprise Resource Planning 8

Master Data – Secure Your Success by Structuring Your Master Data 8

Procurement – The First Step in a Successful Business Cycle 8

Inventory – Balanced Goods and Information 9

Production – Smooth Processes With Optimal Resource Planning 10

Requirements Planning – A Secure Basis for Profit Maximization 10

Sales – Efficient Sales Organization Ensures Customer Satisfaction 11

Traceability – Transparent Products Pave Your Way to Success 12

Managing With Key Figures – Speeding up Your Decisions 12

Quality Management – Making Every Process a Success 13

Thinking in the Form of Processes 14

Keeping Track of the Big Picture 14

3 Programmed for Your Success


YOUR BENEFITS AT A
GLANCE
Mapping of all industry
 
standards
 Optimally pre-defined
processes
 Integration of all business
processes without island
solutions
 Fast implementation through
pre-defined, industry-specific
versions
 Modular structure to create
a complete business IT
solution
Programmed for Your Success
YOUR INDUSTRY – OUR CSB-SYSTEM
We know from experience that a business IT solution
which meets the specific requirements of your company is
the only solution to fulfil your expectations.
You require industry experts who fully understand your
processes and needs. CSB-System knows your industry.
Our ERP software CSB businessware© maps 100% of all
industry-specific standards.
With our pre-defined processes you quickly realize
competitive advantages. Our ERP system is tailored to
the requirements of your industry and integrates all your
business processes without any island solutions.
Pre-defined, industry-specific versions help enable fast
implementations.
With CSB everywhere©, all functions can be made available
on mobile end devices and on the internet without loss of
program performance.
CSB-System is the key to your business success.
4   Programmed for Your Success
CSB-System combines in-depth industry know-how
with cutting-edge software technology in its business IT
solution for the following industries:
 Food
 Chemicals
 Pharmaceuticals
 Retail
 Logistics
 Services
THE BUSINESS IT SOLUTION THAT GROWS
WITH YOU
With its modular design, CSB businessware© can be
extended to create a complete business IT solution. You
are free to decide which functional areas you want to
implement and when. It also makes no difference, whether
you want to integrate a single process or a complete
business area: our state-of-the-art software architecture
guarantees complete integration of your functions. As the
processes of innovative companies are subject to constant
change, the CSB-System provides continuous support with
its advantageous version policy, now and in future. The
CSB-System grows with your company.
FAST RETURN ON INVESTMENT
With CSB businessware©, you optimize your business
processes and achieve across-the-board cost savings
positively affecting all areas of your business. You attain
fast return on investment of your capital.
INVESTMENT PROTECTION FOR YOUR
HARDWARE AND PROCESS PERIPHERY
The utilization of the CSB-System in your company is
not dependent on any specific hardware manufacturers.
Taking your company-specific hardware requirements into
account, we incorporate your existing hardware including
process peripherals into the CSB-System, modify it if
necessary and tailor required hardware to your specific
needs. This protects your existing IT infrastructure
investments.
5 Programmed for Your Success
LOGISTICS AND ERP IN A SINGLE SYSTEM
CSB-System is one of very few vendors worldwide
to directly integrate your entire logistics in its ERP
solution CSB businessware©. Many international
companies already witness the economic success of
their IT infrastructure realized by this integration.
Come and see for yourself! Schedule a meeting with
us at one of our reference companies operating in your
industry.
WE KNOW YOUR INDUSTRY
Goal-oriented consulting of our customers is of
particular interest to CSB-System.
In close cooperation with you, we define your industry-
specific requirements, analyze your business processes
and develop a customized solution for optimizing your
company. At CSB-System, we always provide you with
a qualified specialist for your project. Based on their
academic training and their tested project experience
with CSB-System, our people are familiar with the
requirements of your industry down to the last detail.
As industry experts, they understand your processes
and requirements. CSB-System knows your industry.
Our System for Your Success
THE BUSINESS IT SOLUTION FOR YOUR The integration of all your business areas is a principle
ENTIRE ENTERPRISE CSB-System places in the forefront in relation to all
software developments. CSB-System provides integration
The CSB-System provides all the functionality required by of:
your company. Enterprise Resource Planning works across  Automated Data Capture (ADC with CSB-Rack®)
all areas and enables controlled information interaction  Mobile Data Capture (MDC with M-ERP®)
for your process and business organization in the areas   Computer Integrated Manufacturing (CIM) with
of: Inventory Management Computer (IMC), Material
 Procurement Flow Computer (MFC), connections for scales,
 Inventory scanners, forklifts, warehouses, conveyors,
 Production labelling systems and silo systems
 Requirements Planning   Manufacturing Execution System (MES) with
 Sales equipment control and maintenance
 Traceability  Supply Chain Management (SCM)
 Quality Management  Customer Relationship Management (CRM)
  Finance and Accounting including Financial  Electronic Data Interchange (EDI)
and Asset Accounting, Cost and Performance  Business Intelligence (BI)
Accounting as well as Reporting  Document Management System (DMS)
  Human Resources with Payroll and Time  Business Process Management (BPM)
Management
We would be pleased to send you additional
information on these topics.

6   Our System for Your Success

Additional applications for specific industries, e.g.
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7 Programmed for Your Success

 ERP – Enterprise Resource Planning
YOUR BENEFITS AT A MASTER DATA – SECURE YOUR SUCCESS BY PROCUREMENT – THE FIRST STEP IN A
GLANCE STRUCTURING YOUR MASTER DATA SUCCESSFUL BUSINESS CYCLE

Mapping of all item units

  In order to manage your master data, you require an ERP Your company is dependent on the availability of all
under one system number system that ensures unlimited transparency and quality of required operating, raw and auxiliary materials at the
your data. The CSB-System allows for easy data entry, data right time and location.
Full management of all
 
maintenance and optimal data structures in combination Your CSB-System helps you optimize the procurement
internal and external
with user-friendliness. For example, the different units process in your company and make it cost efficient. The
addresses
used for supplying, storing, producing and delivering focus hereby is on procurement at optimal conditions
Consideration of all industry
  items can be mapped in the CSB-System under one item regarding quality, traceability, quantity and price. In
specifics number. Supplier and customer contracts are centrally addition, the CSB-System captures all external infor-
managed in Conditions Management. In this way, the mation on the procurement market as well as all internal
Flexible mapping of all
 
system can directly manage any quantitative markups or information from the areas of production and sales and
contracts and agreements
reductions. Right from the start, the CSB-System ensures makes them available online. Fully integrated order
Easy maintenance and high
  transparency and completeness of all IT-aided processes suggestions maximize your delivery performance and
degree of user-friendliness for your corporate success. minimize your stocks. In addition, our integrated Vendor
Valuation system effectively reduces your purchasing
prices and optimizes the quality of delivered commodities.
Full integration in your
  The procurement modules of the CSB-System form the
overall processes starting point for your business success.
Comprehensive planning
 
modules for optimal orders
Integrated Vendor Valuation
 
system
Transparent invoice control
 

8   ERP – Enterprise Resource Planning

INVENTORY – BALANCED GOODS AND The CSB-System also supports you during stocktaking. YOUR BENEFITS AT A
INFORMATION Using detailed inventory data, the system automatically GLANCE
prepares stocktaking processes and optimizes them.
The supply role of the inventory affects your entire goods Data capture can be carried out using mobile devices Batch-exact inventory
  
management process. This requires integrated warehousing with M-ERP® or a stationary CSB-Rack®. management
which takes different storage concepts into account and The logistics modules in the CSB-System allow
Complete batch traceability
  
which makes your products available at the optimal time you to integrate your entire equipment via pre-
and at the best possible quality. configured interfaces. Direct communication between Fast and efficient inventory
  
With the CSB-System, warehousing for your company machines and ERP system increases inventory process processes
becomes efficient and extremely flexible. Stocks are automation considerably while improving information
Cross-location stock management
  
minimized and permanent communication between quality and process reliability.
procurement, inventory, production and sales is With the CSB-System, your actual stocks and inventory Maximum degree of automation
  
optimized. information are balanced. through connection of all
Batch-exact inventory management ensures complete equipment
batch traceability.

9 Programmed for Your Success

YOUR BENEFITS AT A PRODUCTION – SMOOTH PROCESSES WITH REQUIREMENTS PLANNING – A SECURE
GLANCE OPTIMAL RESOURCE PLANNING BASIS FOR PROFIT MAXIMIZATION

Transparent bills of material

  Constant control and improvement of all production The right quantity at the right price and time from the
processes safeguards the competitiveness and sus- right supplier for the right customer.
Integrated cost unit
 
tainability of your company. CSB-System makes your This can be realized with the Requirements Planning
accounting to secure your
production processes transparent and eliminates any island module by CSB-System. In order to improve planning
economic success
solutions. The system optimizes complex bills of materials quality and to secure correctness of your warehouse
Comprehensive planning
  and production procedures. It seamlessly integrates all stocks, the CSB-System includes procedures that
modules for optimal resource production departments within your company in the automatically detect discrepancies and inform your
utilization overall automation concept. employees via email, mobile phone message, fax or EDI. In
The planning modules in the CSB-System optimally match addition, every employee can check stocks directly during
Integration of all production
 
procurement, inventory and sales information and provide order entry by using mobile end devices, and can report
areas for maximum degree of
you with a detailed overview of production planning discrepancies online. Requirements planning becomes
automation
and control. This includes short, medium and long-term a central instrument of control for securing economic
Absolute reliability of your
  planning and automated data capture with CIM and MES. material flows. The system makes suggestions for optimal
production processes vendor-quantity-customer combinations, guaranteeing a
With the CSB-System, you achieve smooth production secure basis for profit maximization.
processes with optimal resource planning.
Optimal order quantities
 
Maximum delivery reliability
 
Reduced purchasing prices
 
Profit maximization through
 
optimal order suggestions
Transparent calculation
 
methods for successful
traceability

10   ERP – Enterprise Resource Planning

SALES – EFFICIENT SALES ORGANIZATION Sales representatives have online access to all data YOUR BENEFITS AT A
ENSURES CUSTOMER SATISFACTION from procurement, production, batch management, GLANCE
inventory, requirements planning, accounting, finan-
A customer-oriented, powerful sales organization requires ces, human resources and time management. Transparent and controllable
  
transparent and controllable sales processes. Your CSB- Take advantage of the benefits that IT offers for sales processes
System offers efficient sales organization with fast and and control your sales activities with the help of
Active sales promotion
  
economic offer generation, order entry, order processing, structured provisioning of information. In this way,
invoicing and evaluations, including a large variety of you can improve customer retention and can tap new Optimal sales channel support
  
industry-specific functions. sales channels.
Comprehensive accounting
  
modules
Integrated route management
  
Large variety of picking and
  
logistics solutions for all
industries

11 Programmed for Your Success

YOUR BENEFITS AT A TRACEABILITY – TRANSPARENT PRODUCTS MANAGING WITH KEY FIGURES – SPEEDING UP
GLANCE PAVE YOUR WAY TO SUCCESS YOUR DECISIONS

Product transparency
  To realize traceability, you have to know the entire You require reliable and up-to-date information in
history of your products. At any point in time, you need order to quickly adjust to changing markets? The CSB-
Compliance with due diligence
 
to be able to ascertain and fully proof when, where and System makes your key business figures available at a
Legal certainty and risk
  by whom your goods were accepted, processed, stored, glance: from corporate management to business areas
limitation transported, consumed and disposed of. Your CSB-System like purchasing, production, sales, logistics, controlling
performs this task, from raw material procurement across and financial accounting. All crucial information for
Compliance with industry
 
all processing steps and quality management to labelling each area of responsibility is targeted and tailored to the
standards
of your products. It also includes your entire logistics receiver. Constant availability of up-to-date data enables
Transparent illustration of
  with supply of your customers and partners to proof the continuous and systematic monitoring of business critical
upstream and downstream whereabouts of your products. The CSB-System fully figures and provides the basis for speeding up decisions.
traceability illustrates upstream and downstream traceability in a The information is provided in standardized formats:
transparent fashion. The ERP software meets all national cockpits, dashboards, detailed views and reports. Long-
Consumer trust in your
 
and international standards and guidelines. time experience and economic expertise form the basis
products
of our comprehensive information concept. It can be used
By providing transparent product information, the in individual business areas or throughout your entire
Your key business figures at a
  CSB-System paves your way to success. company.
glance
With the CSB-System, you manage your key figures
Fast decision-making with the
 
and accelerate your decisions.
help of pre-configured reports
Easy and intuitive use
 
Shorter decision-making
 
through up-to-date data

12   ERP – Enterprise Resource Planning

QUALITY MANAGEMENT – MAKING EVERY Quality management as an interdepartmental function YOUR BENEFITS AT A
PROCESS A SUCCESS is part of your operational processes, ensuring a com- GLANCE
prehensive system that can be validated. This applies
Constant quality assurance of your products is an integral specifically to the areas of logistics and production. Complete integration of all
  
part of your business to guarantee comprehensive and Quality management by CSB-System is the optimal business areas in one quality
certified quality management and secure traceability. tool for implementing all national and international management system
Quality management within the CSB-System covers all regulations and for continuously optimizing your
Consideration of all national
  
business areas and is also integrated in your functional business processes.
and international standards,
areas. Quality-related information from all business areas
regulations and laws
is seamlessly captured, evaluated and analyzed online in Quality management by CSB-System makes each
a single system, with the data being recorded at the point of your processes successful. Meeting of all standards in line
  
of origin. with ISO 22000, ISO 22005,
DIN EN ISO 9001:2008, SQF, IFS,
GLP, SDF, BRC etc.
Compliant to HACCP
  
Continuous process optimization
  
in consideration of all quality
parameters

13 Programmed for Your Success

 Thinking in the Form of Processes
YOUR BENEFITS AT A KEEPING TRACK OF THE BIG PICTURE It is also possible to implement interaction of individual
GLANCE processes. This allows you to optimally monitor and
The requirements to be met by your company are constantly control sensitive processes. Bottlenecks and weak points
Optimal planning, control
  increasing. In order to secure a competitive advantage, are highlighted graphically. If events require it (automatic …­
and review of your processes your company must be able to react with flexibility and monitoring), messages are sent directly to the employees 
speed to any market, customer and technology changes. in charge via the integrated communication modules.
High degree of transparency
  

You can achieve this goal by utilizing the Business Process

of your value-added
Management (BPM) module by CSB-System. The CSB-System makes it easy for you to keep an
processes down to the last
BPM provides digital and visualizable mapping of all overview of your company‘s processes.
detail
standard processes and procedures between your employees
Dynamic process
  and departments. The goal of BPM is to realize permanent
examination and structuring of all work processes within your company in
optimization order to ensure optimal process results. Thereby, industry-
specific, pre-defined core processes become a competitive
Clear process responsibilities
 
advantage for your company.
with comprehensive
automatic monitoring
With Business Process Management you plan, organize
Very fast familiarization of
  and optimize your processes. It fully automates the entire
new employees with your information flow and makes processes transparent. This
business processes in turn facilitates transferring and processing of work
orders. With BPM, you can process all documents and
Structured and controlled
 
data in a business-oriented and controlled way. Business
processing of all documents
processes can be defined, which guide the end user step by
and data
step. By utilizing a graphical user interface for modelling, ­  ƒ‚­
Graphical visualization of
  isolated business area examinations are merged to provide  ­€ 
bottlenecks and risks within an overall company view.
your business processes  

14   Thinking in the Form of Processes

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15 Programmed for Your Success

 Product Portfolio
SOFTWARE FOR SOFTWARE FOR SOFTWARE FOR SERVICES HARDWARE WITH
PROCESS DESIGN BUSINESS ORGANIZATION MOBILE IN-HOUSE AND SOFTWARE MODULES FOR
FIELD SOLUTIONS PROCESS ORGANIZATION

ERP – Enterprise Resource Planning HR – Human Resources M-ERP® – Full availability of all features Business Process Consulting CSB-Rack®
Procurement
    Time Management of the ERP solution on mobile end devices  Performance Analysis and Creation of
 Inventory  Payroll and on the internet IT Solution Concept CSB-Vision-Meater®
 Production  Project Management
 Requirements Planning AF – Accounting and Finance FSM - Field Service Management  Monitoring of Implementation CSB-Image-Meater®
 Sales  Travel Expense Recording  Going Live Support
 Traceability SCM – Supply Chain Management  Processing of Activities and Orders IMC – Inventory Management Computer
Quality Management and Laboratory
    Processing of Call and Service Reports Training
Information System CRM – Customer Relationship Management  Recording of Electronic Travel Log  Training at CSB-College MFC – Material Flow Computer
with GPS Integration
PPS – Process Planning System EDI – Electronic Data Interchange Worldwide Technical Support CSB Control Station Computer
Truck Management and Tracing  Support (24/7)
ADC – Automated Data Capture BI – Business Intelligence with GPS Integration
with CSB-Rack®
DMS – Document Management System Vehicle Route Planning
CIM – Computer Integrated Manufacturing with GPS Integration
BPM – Business Process Management
MES – Manufacturing Execution System Web Services for Integration of
 Equipment Control Business Applications
 Maintenance
Programmed for Your Success

The Business IT Solution for Your Entire Enterprise

 EN 54549 06/2009 © by CSB-System AG, Geilenkirchen 2009
Worldwide Headquarters: CSB-System AG  An Fürthenrode 9-15  52511 Geilenkirchen, Germany
Tel.: +49 2451 625-350  Fax: +49 2451 625-311  info@csb-system.com

www.csb-system.com  CSB-System is represented in more than 30 countries worldwide.