Operate Plant Sub Process

Familiarization Package
“Schedule Activity”
 Relationship
Level 1
Record and Optimize
Develop and Plan and
Manage Report Integrated
Dow's 8 Lead People Commercialise Produce Product Market / Sell Allocate
Information Financial Supply
Work Technology Resources
Information Chain
Processes
Level 2
Sub-Work Improve Manage and
Processes Build and Manage Maintain
Asset Transfer
5 Sub-Processes of Modify Production Facility
Utilisation Technology
Produce Product
Level 3
Record Manage
Production Product Operate Plant Produce to
Conceptual Design and
Data Quality Plan
Scope of Each
Sub-Work Process

Descriptions of Operate
Crisis Schedule Resolve
Produce Product Plant Start Up Shutdown
Response Activity Myself
Sub-Processes Normal

Level 4
Global Implemental Stage 1.1 Determine / Assign Normal Staffing Stage 1.2 Team Task
of Level 3 Work Assigning
Processes Develop Plant Determine Work Determine
Assign
The Work Team
RB Maps, Roles, Step And Process Normal Staffing Reviews The
Schedules For Determine Value Individuals To
Area Specific All Applicable Adding Tasks To Perform Master Task List,
Descriptions Work Schedules
Goals Value Adding Logbook And
Work Teams (1.1.3) And Work Teams
Tasks Opportunities
Level 5 (1.1.1) (1.1.2)
(1.1.4)
(1.1.5)
(1.2.1)
Global Details for Level 4
Work Processes
Standards,Tools
Level 6
Define Full
Task Detail for Determine. Hrs. Define Operate
List All Value Cluster Work Define Common Operate Plant
Avg. Skill Sets Plant Jobs
Local Added Activities Activates Skill Sets
Req. (plant)
Jobs
(shift)
(plant)
Implementation
 Operate Plant Sub-Processes
Description of Each section in this module describes an Operate Plant sub-process
Stages and and includes:
Steps  Stage descriptions
 Value creation
 List of steps for each stage of the sub-process
 Sub-process flow chart
 Vision elements

Sub-Process Operate Plant Work Process sub-processes may be referred to by their

Abbreviations abbreviations at certain points throughout this unit.
ON = Operate Plant Normal
RM = Resolve Myself
SU = Start Up
SD = Shutdown
CR = Crisis Response
SA = Schedule Activity

In This Section This section of the Familiarization package contains the Operate Plant
Work Process sub processes. They are:
1.0 Operate Plant Normal
2.0 Resolve Myself
3.0 Start Up
4.0 Shutdown
5.0 Crisis Response
6.0 Schedule Activity
 Schedule Activity (SA) Stages

Schedule This section contains the stages for 6.0 Schedule Activity (SA) are:
Activity : Stage 6.1 Initiate A Value Added Service Request
Stage 6.2 Service Request Routing
Stage 6.3 Plan The Service Request
Stage 6.4 Schedule The Service Request
Sub-Process Flow Chart
Vision Elements
 Raw Operate Plant Finished
Start Up
Materials Normal Products

Resolve Crisis
Shutdown
Myself Response

Schedule
Activity

Expert
Partners
Stage 6.1 Initiate A Value Added Service Request

Description
Stage 6.1 Initiate
A Value Added All tasks must have a value assessment performed. This activity can
Service Request occur either prior to scheduling the activity or within the work process
Stage 6.2 Service utilizing a value assessment tool. As the activity passes the value
Request Routing assessment, it is ensured that Management of Change requirements are
fulfilled prior to generation of a new value-added service request. If the
activity does not pass a value assessment, implementation does not
Stage 6.3 Plan occur.
The Service Benefits
Request

Stage 6.4 This stage results in:

Schedule The
Service Request • Elimination of low value work
Sub-Process Flow • Generation of service requests that add value to the plant
Chart • Value checks for all work carried out in Operate Plant
• All work assigned within the plant is aligned with plant
Vision Elements
objectives and goals
• Management of Change (MOC) becoming a requirement, not
a choice – Global alignment to MOC
Stage 6.1 Initiate A Value Added Service Request

Stage 6.1 Initiate

A Value Added
Steps
Service Request
The following steps occur in Stage 6.1: Initiate A Value Added
Stage 6.2 Service Service Request
Request Routing

6.1.1 Has The Request For Service Passed An Initial

Stage 6.3 Plan
Value Assessment?
The Service
Request 6.1.2 Perform An Initial Value Added Assessment For
The Request For Service
Stage 6.4
6.1.3 Did This Request For Service Pass The
Schedule The
Service Request Value Assessment?
6.1.4 Ensure Management Of Change Requirements
Sub-Process Flow
Are Met (If Required)
Chart
6.1.5 Generate A Value Added Service Request
Vision Elements
Stage 6.2 Service Request Routing

Description
Stage 6.1 Initiate
A Value Added
Service Request The determination of a service provider or providers and the
coordination of the task is carried out in this stage. If the task requires
Stage 6.2 Service both expert partner and Plant Operations involvement, the task is routed
Request Routing in the applicable manner.

Stage 6.3 Plan

The Service
Request
Benefits

Stage 6.4 This stage results in:

Schedule The
Service Request • The right people doing the work –coordination and providing service
• Resource utilization / leveraging
Sub-Process Flow • Knowledgeable giver / receiver connection
Chart • The activity not being handed off prematurely
• A combination of both Plant Operations and expert partner
Vision Elements
resources working together for successful outcomes
• Routing to ultimate resources, choosing the correct expert partner
• Leveraged internal work group resources
Stage 6.2 Service Request Routing

Stage 6.1 Initiate Steps

A Value Added
Service Request
The following steps occur in Stage 6.2: Service Request
Stage 6.2 Service Routing
Request Routing
6.2.1 Are Expert Partners Required?
Stage 6.3 Plan 6.2.2 Does The Originator Have The Skills, Knowledge,
The Service Authority And Time To Plan And Schedule The
Request Service Request?
Stage 6.4 6.2.3 Review The Service Request
Schedule The 6.2.4 Is The Entire Service Request Best Coordinated By
Service Request An Expert Partner?
6.2.5 Select And Route The Entire Service Request To
Sub-Process Flow The Applicable Expert Partner
Chart 6.2.6 Select And Route Applicable Task(s) To The
Expert Partner(s)
Vision Elements
Stage 6.3 Plan The Service Request

Stage 6.1 Initiate

A Value Added
Service Request Description
Stage 6.2 Service
The planning stage of the work process questions the timing of the
Request Routing
planning and schedules of the task. Retrieval of plans and procedures
take place with a check for adequacy. If plans are inadequate, a link to
Stage 6.3 Plan the Resolve Myself sub-process occurs. Identification of the required
The Service resources needed for the activity is also completed.
Request
With all the required plans, procedures and resources in place, a check
Stage 6.4
to determine the activity’s ability to still add value takes place with
Schedule The
communication to the originator if the activity does not add value. Upon
Service Request
determination of value, the resources are reserved, plans and
Sub-Process Flow procedures are compiled and attached to the service request and the
Chart request is added to the applicable Master Task List.

Vision Elements
Stage 6.3 Plan The Service Request

Stage 6.1 Initiate

A Value Added Benefits
Service Request
This stage results in:
Stage 6.2 Service The planning being carried at the appropriate time as a scheduled task
Request Routing Effective use of past plans and procedures, identifying adequacy
A reduction in cycle time utilizing existing plans and procedures
Stage 6.3 Plan A reduction in the “do work” cycle time
The Service The right resources being scheduled and allocated
Request Assurances that the right work will take place
The elimination of re-work
Stage 6.4
Schedule The The Master Task List providing the following:
Service Request Common platform for all Operate Plant activities in one location
Sub-Process Flow Clear identification of who, what, where, when, and why
Chart A single list for all individuals and work teams
Fast, fluid and flexible “real time” allocation of tasks
Vision Elements An enabling tool for expert partners’ incoming work to Operate Plant
Attached Operating Discipline to task(s)
Stage 6.3 Plan The Service Request

Steps
Stage 6.1 Initiate
The following steps occur in Stage 6.3: Plan The Service Request
A Value Added
Service Request
6.3.1 Is Planning Required?
Stage 6.2 Service 6.3.2 Time To Do Planning Now?
Request Routing 6.3.3 Put The Planning Task On Applicable Master Task List
6.3.4 Retrieve And Review Operating Discipline Plans, Permits
Stage 6.3 Plan And Procedures, Job Scope, Safety, Industrial
The Service Hygiene, Reactive Chemicals, Environmental,
Request Quality, Production, Monitoring Requirements, etc.
6.3.5 Are Operating Discipline Plans And Procedures Adequate
Stage 6.4 For Performing The Activities For The Task?
Schedule The 6.3.6 Determine Human Resources, Parts, Tools, Equipment
Service Request Or Facilities Needed For The Activities Of The Task
6.3.7 Will The Service Request Still Add Value?
Sub-Process Flow 6.3.8 Communicate Status Of The Service Request To
Chart The Originator
Vision Elements 6.3.9 Reserve / Allocate Parts, Tools, Equipment Or Facilities
6.3.10 Compile And Attach Plans And Procedures To
The Service Request If Required
Stage 6.4 Schedule The Service Request

Stage 6.1 Initiate

Description
A Value Added
Service Request The addition of the service request to the applicable Operate Plant
or expert partner Master Task List is covered in this stage. The
Stage 6.2 Service actual activity takes place in the specific global work process.
Request Routing

Stage 6.3 Plan Steps:

The Service
Request The following step occurs in Stage 6.4: Schedule The Service
Request
Stage 6.4
Schedule The 6.4.1 Add Task(s) To The Applicable Master Task List
Service Request

Sub-Process Flow
Chart

Vision Elements
 Schedule Activity Sub-Process Flow Chart

ON CR SD RM RM
1.1.1 5.5.4 4.4.3 2.2.3 2.3.3

SU SD RM RM RM

Stage 6.1 Initiate

3.6.1 4.9.1 2.4.4 2.2.2 2.4.3

FROM OTHER WORK PROCESSES GMP

2.1.8

A Value Added
6.1.1 6.3.1
HAS THE IS
NO
REQUEST FOR SERVICE PASSED YES PLANNING
AN INITIAL VALUE REQUIRED?
ASSESSMENT?

Service Request
VALUE YES
ASSESS NO
TOOL

6.3.2
6.1.2 TIME TO DO
PERFORM AN INITIAL VALUE YES
PLANNING
ADDED ASSESSMENT FOR NOW?

Stage 6.2 Service

THE REQUEST FOR
6.1
SERVICE NO
INITATE A DO NOT
VALUE ADDED PURSUE
SERVICE 6.3.3

Request Routing
REQUEST 6.1.3 PUT THE PLANNING TASK
NO DID THIS ON APPLICABLE MASTER
REQUEST FOR SERVICE TASK LIST
PASS THE VALUE
ASSESSMENT?
GLOBAL DMS
YES
MOC 6.3.4
RETRIEVE AND REVIEW
OPERATING DISCIPLINE
6.1.4 PLANS, PERMITS AND

Stage 6.3 Plan

ENSURE MOC PROCEDURES
REQUIREMENTS ARE MET RM
(IF REQUIRED) 2.3.3
MTL RM
APPLICABLE WORK 2.1.1

The Service
PROCESS TOOL
6.3.5
6.1.5 ARE OPERATING
NO
GENERATE A VALUE ADDED DISCIPLINE PLANS AND
SERVICE REQUEST 6.3 PROCEDURES ADEQUATE FOR

Request
PERFORMING THE ACTIVITIES
PLAN THE FOR THE TASK?
SERVICE
REQUEST
YES
6.2.1
YES ARE EXPERT PARTNERS
REQUIRED? 6.3.6
DETERMINE HUMAN

Stage 6.4
RESOURCES, PARTS,
NO TOOLS, EQUIP. OR
FACILITIES NEEDED FOR
THE ACTIVITIES OF THE
VALUE TASK

Schedule The
6.2.2
DOES THE ORIGINATOR OR TEAM ASSESS
NO HAVE THE S&K, AUTHORITY AND YES TOOL
TIME TO PLAN AND SCHEDULE THE
SERVICE REQUEST?

Service Request
MTL
APPLICABLE WORK 6.3.7
WILL THE SERVICE REQUEST STILL YES
PROCESS TOOL
ADD VALUE

6.2.3
DO NOT
REVIEW THE SERVICE NO
PURSUE
REQUEST

Sub-Process Flow
6.3.8
6.2
COMMUNICATE STATUS OF
THE SERVICE REQUEST TO
SERVICE
6.2.4 THE ORIGINATOR
REQUEST
IS THE ENTIRE

Chart
ROUTING GMP
NO SERVICE REQUEST BEST
COORDINATED BY AN EXPERT 2.1.8
PARTNER? 6.3.9
YES RESERVE / ALLOCATE
PARTS, TOOLS, EQUIPMENT
OR FACILITIES
6.2.5

Vision Elements
SELECT AND ROUTE THE MTL
ENTIRE SERVICE REQUEST
TO THE APPLICABLE 6.3.10
EXPERT PARTNER COMPILE AND ATTACH
GMP 1.3.5
PLANS AND PROCEDURES
APPLICABLE TO THE SERVICE REQUEST
EXPERT IF REQUIRED
PARTNERS
6.2.6
SELECT AND ROUTE
APPLICABLE TASK(S) TO
THE EXPERT PARTNERS 6.4.1
RETURN TO ORIGINATING
ADD TASK(S) TO THE
WP OR OPN AFTER TASK
6.4 APPLICABLE MASTER TASK
IS COMPLETE
LIST
SCHEDULE
THE SERVICE
GMP
REQUEST SU SD SD
2.3.12
3.1.1 4.1.1 4.4.3

SU SD ON
3.6.1 4.9.1 1.2.3
 Vision Element For Schedule Activity Implementation

Stage 6.1 Initiate Captured here are the elements for Schedule Activity
A Value Added Implementation
Service Request

Stage 6.2 Service In a fully implemented Schedule Activity process you will have:
Request Routing
• All scheduled work contributing to plant goals.

Stage 6.3 Plan • All work handed off to service providers being value added.
The Service
Request • All tasks routed to the most appropriate work group.
Stage 6.4
• All scheduled work for plant operations planned, resources
Schedule The
Service Request allocated and referenced to appropriate Operating Discipline prior
to work being performed.
Sub-Process Flow
Chart • All scheduled work for plant operations on the Master Task List.

Vision Elements
 Thank you
Prepared By: PP Design Team